Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Hi, This is Dhanesh Dhanapalan. You can track my order with my cell no [protected]. I purchased furniture for 2.5 lacks on Jan 26, 2015. The delivery of the products is delayed and finally it happened on 3rd of May 2015. The problems I am facing are 1) They didn't install the king sized coat as there is no hardware till now. 2)They didn't install the study stable as the material they delivered is damaged. 3)The shoe stand they...

Dear sir I had purchased a Morphy Richards Induction stove in Big Bazaar, Sector-III, Salt Lake, Kolkata-700106 during month of November, 14. At the time of purchasing the induction stove, Big Bazaar staff suggested me purchase Morphy Richards brand as Morphy Richards provides home service. Accordingly, I had purchased Morphy Richards Induction Stove. After two months of purchasing there appears cracks on the induction stove and the plastic...

Dear Sir, I had done shopping for an amount Rs 4622.04 at Big Bazar, Phoenix Market City, Opposite to BBMP Office, Mahadevapura, Bangalore 560048 on 10.05.2015 (yesterday). I have a T24 mobile phone no. [protected] in which I received a message on 10.05.2015 stating that "Weekends are now crazier @ Big Bazaar ! Just shop for Rs 2000 or above & Get 4 Times Talktime FREE on your T24 No. Offer valid only on 9th & 10th May." Yesterday...

PURCHASED NEW SAMSUNG LED TV 23 INCH, THE SALES PERSON HAD STATED THAT THERE IS NO NEW STOCK AT PRESENT SO HE PACKED THE TV WHICH WAS ON DISPLAY, BUT WHEN I RETURNED TO HOME AND STARTED THE TV IT WAS SHOWING BLACK & WHITE PICTURE. I DONT KNOW WAHT IS THE ISSUE BUT I AM VERY UPSET WITH THIS....

I paid 2999=00 instead of 2000=00 and lost 2 shirts also I sow a TOI add on 18/4 with an offer for safary daffodle bag for 799.00 - but i missed to read the details where it was mentioned i should buy 2 shirts for rs. 500+ (which I came to know only when i went to your ahmedabd -himlayamall- unit, from where I bought the bag -about the need of shirt purchase) When i took the item i verified the cost with the sales man who told me that...

I have shopped for around 2000 INR on 22.04.2015 from BIG BAZAR. And was forcefully sold two T24 SIM cards against additional payment of 160 INR. The story does not end here, we were being told that the SIM would be activated in 2 working days, which never happened till date. We tried to contact the big bazar VIP road outlet on several occasions through telephone and were assured by T 24 sales men that it would be activated in couple...

I had bought an electronic safe from Hometown at Great India Place Mall, Noida (UP) (details below) a couple of months back. This item was apparently has a delivery and/or manufacturing defect. I took this in good faith, in a packed condition from the store however on opening the container the door of the safe was found to be locked. We tried to locate the safety key but it was not present in the cardboard container, and seemingly had been...

I am PRAMOD K B, I have purchased a mango juice of Sun Kist company on a offer buy 1 get 1 by 99 Rs on friday (09/05/2015) After drinking that juice in home, every one in home fall on sick, throat infection and cough ... etc .. Please give us justice by avoiding this kind of food products in malls......

Dear sir, Future Group company has 12 to 15 non Group of Company.That Non Group of Company was name on their Employees. future Group using That non group of companies for making fake Bill Fake Transaction on their name. future group company taking loan from bank bcz of this fake transaction Daily RTGSin cr in thier Account.. all this money they using & taking interest of this money. they using this money on market. Plz Take serious...

Hi, We have purchased a Dining Table Set from Home Town on 15.05.2014. Description[protected] Bliss Marble Top 6 Seater Dining Table). This is to let you know that we were handed over a defective piece from the time it was installed and within 6 months we had to compliant and one of your carpenters came and fixed the chairs. We requested to replace it understanding it was a defective piece but they denied the same and did a stop...

I bough linen for suit in Suit Studio Hyderabad at Hyderabad Central and got it stitched there itself. I had been there for 4 trials and one initial visit for buying but even after this they didn't stitch it as per requested measurements. Since I had to fly same day to abroad I took as it is without trial on last visit by believing the Future Group. But alas there was not alterations done and suit it lying with me here since 3 months. I'm...

Dear Sir As on 01/05/2015 we had purchased grocery items from BigBazaar Bagha Jatin Kolkata centre . I was told that the delivery of the same would be made by 04/05/2015. But today is the 5th of the month and still I am waiting for the delivery of the goods. Kindly look into the issue urgently...

Hello Team, Good Day, I have ordered a Home town Wardrobe online from Paytm.com and the product delivered successfully to my home. But now I need to fix it . Can some one help me from Home town to fix the product at my home. Please do write back any further info required. Thank You. Regards SAI P PH : [protected]...

Dear Sir, With reference to your " marketing program (“Program”) from SBI Card & Payment Services Private Ltd. (“SBICPSL”) under an arrangement with Future Retail Limited, validity of the programme from 29Apr2015 till 3May2015." As per you terms & conditions of your program "A cardholder who swipes his/her SBI Credit Card for a minimum value of Rs. 2, 000/- and above can avail 5% instant discount on each qualifying transaction...

hi this is Mukesh Singh i shopped on 12.04.2015 the amount of Rs. 797.55 i made this payment by My wife Debit Card but your swiping machine deducted twice the same amount intended of launching too many complaint to your store still they saying same thing that the amount is not reflecting in your system in my bank statement its clearly mention that the same amount is deducted two times. i am sending you details kindly check and...

I would like to report a fraud committed on my big bazaar profit club card. I received an from Big Bazaar informing me that my Profit Club Card has been swiped for Rs. 1000 on 1st May 2015 and that my monthly balance is reduced to 0. At that time was in my office attending meetings and the card was with me all the time. Sensing trouble I called up the customer care number and registered my compliant. I got a call back from the customer...

DEAR SIR, WE PURCHASE ONE LOREAL ANTI HAIR FALL SHAMPOO LAST WEEK FROM YOUR STORE AT DELHI HAVING OFFER OF TWO FREE MOVIE TICKETS ON PURCHASE OF ABOVE MENTION PRODUCT. PLEASE GUIDE US HOW WE CAN BOOK THE TICKET ONLINE OR WE HAVE TO COLLECT AT YOUR END, AS AT THE TIME OF BILLING YOUR EXECUTIVE DIRECT TO BOOK ONLINE BUT WE ARE NOT GETTING ANY LINK. KINDLY DO NEEDFUL....

As the per the terms and conditions mentioned on the board - The free delivery is available for purchases of ₹1000 & above But when we asked for the service they told that your min bill amount should contain only food products, which was no where mention on board of T&C. It is very disappointing that when the consumer really need your service you seems to stand no where for us Please correct the terms or look into the matter...

hi recently i have bought a product throw snapdeal of HomeTown-Simply Study Desk.but then Hometown called me directly saying that they sending me a differnt colour of table but same product and also they said they sending it via Manually to me and will received it on 24th April 2015.but Still now i not received the product and Suddenly i saw in Snapdeal it showing that i have received the product on 23rd April 2015 but its all false cause...

I had bought furniture worth Rs.2.4L from Hometown Vikhroli on 5th Apr. The old furniture was to be picked up on 15th or 16th Apr and the new one was to be delivered on 17th. No one came for picking up the old furniture in spite of multiple reminders. Only one recliner was delivered on 17th Apr which was faulty as the recliner button did not work. When tried to lodge a complaint the call center agent refused to take the complaint and informed...