Claimed

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Feb 15, 2024
Complaints 3865
Resolved
1795
Unresolved
2070
Quick Links
Statistics
Share
Contacts

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Having problems with Big Bazaar / FutureBazaar / Future Retail / HomeTown?

File a complaint and get it resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

View more phone numbers

Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

View more phone numbers

Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 133

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abhay 29
from Noida, Uttar Pradesh
Report
Copy

TV NOT WORKING

Address:Gautam Buddh Nagar, Uttar Pradesh

PURCHASED NEW SAMSUNG LED TV 23 INCH, THE SALES PERSON HAD STATED THAT THERE IS NO NEW STOCK AT PRESENT SO HE PACKED THE TV WHICH WAS ON DISPLAY, BUT WHEN I RETURNED TO HOME AND STARTED THE TV IT WAS SHOWING BLACK & WHITE PICTURE. I DONT KNOW WAHT IS THE ISSUE BUT I AM VERY UPSET WITH THIS....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
manikandan mp
from Mumbai, Maharashtra
Report
Copy

price difference

Address:Ahmedabad, Gujarat

I paid 2999=00 instead of 2000=00 and lost 2 shirts also I sow a TOI add on 18/4 with an offer for safary daffodle bag for 799.00 - but i missed to read the details where it was mentioned i should buy 2 shirts for rs. 500+ (which I came to know only when i went to your ahmedabd -himlayamall- unit, from where I bought the bag -about the need of shirt purchase) When i took the item i verified the cost with the sales man who told me that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kolkata, West Bengal

I have shopped for around 2000 INR on 22.04.2015 from BIG BAZAR. And was forcefully sold two T24 SIM cards against additional payment of 160 INR. The story does not end here, we were being told that the SIM would be activated in 2 working days, which never happened till date. We tried to contact the big bazar VIP road outlet on several occasions through telephone and were assured by T 24 sales men that it would be activated in couple...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kukreti
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in Electronic Safe bought from Hometown GIP Noida

I had bought an electronic safe from Hometown at Great India Place Mall, Noida (UP) (details below) a couple of months back. This item was apparently has a delivery and/or manufacturing defect. I took this in good faith, in a packed condition from the store however on opening the container the door of the safe was found to be locked. We tried to locate the safety key but it was not present in the cardboard container, and seemingly had been...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bangalore, Karnataka

I am PRAMOD K B, I have purchased a mango juice of Sun Kist company on a offer buy 1 get 1 by 99 Rs on friday (09/05/2015) After drinking that juice in home, every one in home fall on sick, throat infection and cough ... etc .. Please give us justice by avoiding this kind of food products in malls......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Mumbai City, Maharashtra

Dear sir, Future Group company has 12 to 15 non Group of Company.That Non Group of Company was name on their Employees. future Group using That non group of companies for making fake Bill Fake Transaction on their name. future group company taking loan from bank bcz of this fake transaction Daily RTGSin cr in thier Account.. all this money they using & taking interest of this money. they using this money on market. Plz Take serious...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Surmit De
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Product

Address:Kolkata, West Bengal

Hi, We have purchased a Dining Table Set from Home Town on 15.05.2014. Description[protected] Bliss Marble Top 6 Seater Dining Table). This is to let you know that we were handed over a defective piece from the time it was installed and within 6 months we had to compliant and one of your carpenters came and fixed the chairs. We requested to replace it understanding it was a defective piece but they denied the same and did a stop...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Hyderabad, Andhra Pradesh

I bough linen for suit in Suit Studio Hyderabad at Hyderabad Central and got it stitched there itself. I had been there for 4 trials and one initial visit for buying but even after this they didn't stitch it as per requested measurements. Since I had to fly same day to abroad I took as it is without trial on last visit by believing the Future Group. But alas there was not alterations done and suit it lying with me here since 3 months. I'm...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shudhangshu Bose
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill No T413516 Still Not delivered at home

Address:Kolkata, West Bengal

Dear Sir As on 01/05/2015 we had purchased grocery items from BigBazaar Bagha Jatin Kolkata centre . I was told that the delivery of the same would be made by 04/05/2015. But today is the 5th of the month and still I am waiting for the delivery of the goods. Kindly look into the issue urgently...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SAI Pachipulusu
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ward Robe need to fix

Address:Pune, Maharashtra

Hello Team, Good Day, I have ordered a Home town Wardrobe online from Paytm.com and the product delivered successfully to my home. But now I need to fix it . Can some one help me from Home town to fix the product at my home. Please do write back any further info required. Thank You. Regards SAI P PH : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rammilan Agrawal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of5% instant cashback discount on SBI Credit Card No. XXXX4825

Dear Sir, With reference to your " marketing program (“Program”) from SBI Card & Payment Services Private Ltd. (“SBICPSL”) under an arrangement with Future Retail Limited, validity of the programme from 29Apr2015 till 3May2015." As per you terms & conditions of your program "A cardholder who swipes his/her SBI Credit Card for a minimum value of Rs. 2, 000/- and above can avail 5% instant discount on each qualifying transaction...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mukesh Singh Kushwaha
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Issue Two Time debit form my Card

Address:Mohali, Punjab

hi this is Mukesh Singh i shopped on 12.04.2015 the amount of Rs. 797.55 i made this payment by My wife Debit Card but your swiping machine deducted twice the same amount intended of launching too many complaint to your store still they saying same thing that the amount is not reflecting in your system in my bank statement its clearly mention that the same amount is deducted two times. i am sending you details kindly check and...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ranjan Soni
from Noida, Uttar Pradesh
May 29, 2022
This thread was updated on May 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud on Profit Club Card

Address:Gurgaon, Haryana

I would like to report a fraud committed on my big bazaar profit club card. I received an from Big Bazaar informing me that my Profit Club Card has been swiped for Rs. 1000 on 1st May 2015 and that my monthly balance is reduced to 0. At that time was in my office attending meetings and the card was with me all the time. Sensing trouble I called up the customer care number and registered my compliant. I got a call back from the customer...
Helpful
3 other people found this review helpful
3 found this helpful
3 Comments
Report
Copy
H
hemraj singh Sattawan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HOW TO REEDEM TWO MOVIE TICKET OFFER ON LOREAL SHAMPOO

Address:New Delhi, Delhi

DEAR SIR, WE PURCHASE ONE LOREAL ANTI HAIR FALL SHAMPOO LAST WEEK FROM YOUR STORE AT DELHI HAVING OFFER OF TWO FREE MOVIE TICKETS ON PURCHASE OF ABOVE MENTION PRODUCT. PLEASE GUIDE US HOW WE CAN BOOK THE TICKET ONLINE OR WE HAVE TO COLLECT AT YOUR END, AS AT THE TIME OF BILLING YOUR EXECUTIVE DIRECT TO BOOK ONLINE BUT WE ARE NOT GETTING ANY LINK. KINDLY DO NEEDFUL....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anuj212
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"No"-for home delivery service

Address:Darjeeling, West Bengal

As the per the terms and conditions mentioned on the board - The free delivery is available for purchases of ₹1000 & above But when we asked for the service they told that your min bill amount should contain only food products, which was no where mention on board of T&C. It is very disappointing that when the consumer really need your service you seems to stand no where for us Please correct the terms or look into the matter...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sourish68
from Bhubaneshwar, Odisha
Report
Copy

product not delivered but still saying it delivered

Address:Jalpaiguri, West Bengal

hi recently i have bought a product throw snapdeal of HomeTown-Simply Study Desk.but then Hometown called me directly saying that they sending me a differnt colour of table but same product and also they said they sending it via Manually to me and will received it on 24th April 2015.but Still now i not received the product and Suddenly i saw in Snapdeal it showing that i have received the product on 23rd April 2015 but its all false cause...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pramod Kulkarni
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late delivery of furniture and faulty recliner

Address:Thane, Maharashtra

I had bought furniture worth Rs.2.4L from Hometown Vikhroli on 5th Apr. The old furniture was to be picked up on 15th or 16th Apr and the new one was to be delivered on 17th. No one came for picking up the old furniture in spite of multiple reminders. Only one recliner was delivered on 17th Apr which was faulty as the recliner button did not work. When tried to lodge a complaint the call center agent refused to take the complaint and informed...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
Harimangal Singh
from Bengaluru, Karnataka
Report
Copy

No After Sale Service At All.

Address:Bangalore, Karnataka

Hi All, Very much upset to write this complaint as fed up following up with the Big Bazzar since last 1 month . I Purchased a product (Aqua Sure - Xtra Stuff) from Big Bazzar, Salapuria Towers #22, KOramangal, Bangalore on 17th Mar 15. The product was not working since the first day. I litterally begged for a resolution but got no revert from anyone. It is when "Big Bazzar" gives replacement guarantee within 15 days of purchase. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
ChandraVarma
from Bengaluru, Karnataka
Report
Copy

Points not credited into my Payback account

Address:Visakhapatnam, Andhra Pradesh

Dear Support Team, Points not credited into my Payback account PAY BACK CARD NUMBER: [protected] I have purchased LG 55LB6500 3D LED TV from Big Bazzar, Future Retails Limited, E Zone, Visakhapatnam for an amount of Rs.99, 999/- (Rupees Ninety nine thousand nine hundred and ninety nine only) on[protected] Points not credited from Payback Partner/ Outlet Address - Big Bazzar, Future Retails Limited, E Zone, G.V.Manor, Besides...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramasubramaniyan Lakshminarayanan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling the item more than MRP Price

Address:Visakhapatnam, Andhra Pradesh

Hello, I am Lakshmi Narayanan from Visakhapatnam. I went to Big Bazar beside Sangam Sarat theater to Purchase a Jockey Trunk pack of 2 for an amount of Rs.330/- per piece. I selected 2 numbers, that means the total bill amount will be Rs.660/- (Rs.330x2). Now the issue starts that your staff said that the bill is Rs.700/-. I noticed that and i informed to that person and he is not at all interested in watching the price of the product.I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy