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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Feb 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 132

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N
navinnaina
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess quantity charged

Address:Rewari, Haryana

WE HAVE VISITED BIG BAZAAR, BHIWADI IN V-SQUARE MALL ON 31.05.2015 AND MADE PURCHASES VIDE CASH MEMO NO. 0017864, TILL NO. 8, NAENDRA DATED 31.05.2015 AT 19.49 FOR RS. 3010.68 AND PAID THROUGH CREDIT CARD. WE HAVE CHECKED THE ITEM WHEN WE REACHED AT OUR HOME AND FOUND THAT AMOUNT CHARGED FOR 3 NOS. OF DISPOSABLE ASTD, WHILE WE HAVE PICKED TWO AND RECD QTY WAS ALSO 2 THUS THE PERSON HAS CHARGED EXTRA FOR 1 QTY. WE HAVE TRIED TO CONTRACT...
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J
JiyaRajeev
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Modular Kitchen

Address:Pune, Maharashtra

I have taken a kitchen from home town which came with the wrong set of fittings. The kitchen has been installed but the replacement parts have not yet been delivered though the request was raised on 2nd May 2015 itself.It is more than a month today. The kitchen was installed by 2nd May 2015 and today is June 3rd 2015. Please help resolve at the earliest....
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J
jinal.doshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOBILE STOLEN AT THE CASH COUNTER BY BIG BAZAAR STAFF

Address:Mumbai City, Maharashtra

My mobile was stolen from BIG BAZAAR GHATKOPAR EAST (INSIDE ODEON MALL). MY phone no which was stoled is [protected]. This is ridiculous since there were hardly 4-5 customers at around 5.30 pm... I bilieve this is one of your staff member himself...Mr Sachin (store manager) even heard him talking on phone after the theft. I am very very disappointed. Your manager also heard the ring when called after the theft……This happened at the cash...
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J
jahangirinamdar
from Mumbai, Maharashtra
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Future Group Shopping Festival

Address:Mumbai City, Maharashtra

In the FAQ on fgsf website following question is included which is answered s mentioned below: Can I shop online also? Yes, through the following web sites: www.ezoneonline.in http://shop.bigbazaardirect.com/ taking the above clue I tried to redeem amount of Rs. 1750 each on these website. On first website there is no link while the second website does not exist. By mistake I left the cards in mumbai and tried shopping in Foodhall...
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N
nikku_1984
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROVIDED FUNGUS INFECTED FOOD ITEM

Address:Dhanbad, Jharkhand

Sir/Madam I purchased LOTTE CRM CH PIE336G from BIG BAZAR(FUTURE RETAIL LTD) on 26.05.2015, but the product was infected by fungus and due to that my daughter became ill. I am enclosing snap of the product along with the bill as an attachment. kindly take this matter seriously and manage to give punishment to the culprit about his negligence....
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K
Keerthana P
from Bengaluru, Karnataka
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Delayed interiors delivery

Address:Bangalore, Karnataka

Our order numbers are: [protected] [protected] This is for hometown design and build interior work in JP Nagar Bangalore. This is being delayed for more than 3 months now. We need a firm deadline commitment, and compensation clause from hometown for the delays suffered by us. We are in contact with Mansoor, Pratap and Ravi Pandey from Hometown, and have not received sufficient information to feel confident that Hometown will complete...
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R
robingiri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One item costed 3 times in the bill but in actual it was only one

Address:Mumbai City, Maharashtra

I bought 15 items in actual but Bill is showing 17 items. One item is counted two times more.. Amount of these two items is Rs. 54+54=108. I incurred total loss of Rs. 108. My motto of writing this complaint is not to get the amount you charged in excess but my intention is that Please do something to avoid defame of your reputation of a trusted and caring Big Bazar Brand. People trust in you, They never count the amount and the things at...
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A
Anamika Govind Rao
from Thiruvananthapuram, Kerala
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Unsealed Bottle

Address:Pune, Maharashtra

I bought a wipro safe wash. There was this offer buy one get one. Both bottles were taped together. When I came home and removed the tape, one of the bottles was not sealed and 3/4 of the bottle was empty. Please don't bluff this way to the customers. And kindly look forward in this concern....
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N
nareshgoel16
from Delhi, Delhi
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Mis-selling and Cheating done in Profit Club Scheme

Address:Ghaziabad, Uttar Pradesh

I would like to complain and inform everyone about the malpractices being indulged into by Big Bazaar people, in the name of scheme called Profit Club. They try every trick to sell you a Profit Club card where you make initial deposit of Rs 10, 000 and you are promised shopping of Rs 12, 000 (Rs 1, 000 per month). The salesman selling the card does not inform you the trick they use to deny you the additional 2, 000 Rs, which is simply the...
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K
Kamakshya2012
from Kolkata, West Bengal
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harassment by gatekeeper

Address:Kolkata, West Bengal

Hi, This is a pain for me to express grief about big bazar in Kolkata, my home town, where as in South Indian big cities, big bazar is a model of corporate culture and i appreciated a lot. I visited big bazar yesterday along with my family and little kid. Made some purchase and while returning, at the exit gate the gate keeper intercepted and asked for paying parking charge for my bike. As i know first two hours is free. I spent less...
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M
mamoonbony
from Delhi, Delhi
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Late Delivery of Sofa Set

Address:Nagpur, Maharashtra

I have ordered Mirage Leatherite 2 Seater Sofa (Brown[protected] and Mirage Leatherite 3 Seater Sofa (Brown[protected] on 1st May 2015. The delivery date was 19th May 2015, but it was not delivered on that day. the delivery date was postponed to 21st May 2015. I have contact the customer care number and the store as well and they are not aware of the delivery date. I have a function on 24th May 2015 and hereby request you to deliver...
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A
ayan4180
from Kolkata, West Bengal
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INTEX MOBILE

Address:Chandrapur, Maharashtra

I (Ayan Banerjee, Durgapur) purchase a Intex Mobile for Rs.4740.00 on dated 03.05.15 cash memo no - 0011696 at 20.48 hrs from Durgapur Big Bazar, City Center, Durgapur. But that time stock not available at store. So they assured me that with in 15 days they will hand over the said mobile. They call on 08.05.15 from durgapur customer phone no - [protected] at 19.20 hrs. I received that mobile on 09.05.15. But that was some problem...
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V
Vashu R
from Gurgaon, Haryana
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Very bad customer service

Address:Tirupur, Tamil Nadu

I had visited Big Bazaar yesterday at Tirupur. I went there to purchase mop.I asked for pink one they told to go downstairs.I went downstairs. After 10 mins I asked again.They were standing like a doll. I asked this is the way to treat customers. I have decided not to shop again in big bazaar....
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G
G.E.han
from Hyderabad, Telangana
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Embarrassing customer service

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam, I had visited Big Bazar at Tarnaka today on May 20th to buy grocery as any other bi-weekly shopping we do. The shopping trolley that I had taken was painted on the metal part of the trolley and the paint was wet(there was no wet paint sign) and there were paint stains on the handle that you hold to drive the trolley. My hands got dirty with paint ANC hence I asked one of the staff Mr. B.Swamy to help by getting me an...
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C
cskaushal agrawal
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of failed transaction

Address:Gautam Buddh Nagar, Uttar Pradesh

I had bought a tea shirt from ur outlet and maid payment through debit card but the transition was failed than I paid by cash but later on I got msg that 499 rs deducted and than talked to ur care personlly the said it will be refunded with in 2 days but its already 1days gone but no refund I purchased from gip mall big bazar Noida on 31.05.2015...
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K
kalingeswar
from Delhi, Delhi
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furniture item

Address:Kolkata, West Bengal

My order ID is [protected], dated 05/05/2015. i had booked foursitter dining table & a Rosetted sofa-cum bed set from home twon, Diamond Plaza, Jessore Rode, Dumdum, Kolkata. I financed my purchasing from bajaj finance with an EMI of Rs.3999.00 every month. There is no problem in my dining table But the sofa-cum bed set delivered to me was defective which I could understand only when the fitter from local Hometown centre came to fit the same....
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A
aroma
from Delhi, Delhi
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misguided by the executive at the store

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Concern, On Saturday i went to Home Town noida GIP branch for some purchasing. As we selected some of the furniture worth of Rs 95000. My order no is [protected]. i financed my purchasing from Bajaj Finance. I made 1/3rd payment of my whole amount to the Home Town and rest of the amount was supposed to be done by Bajaj Finance. My documents to the bajaj Finance was not completed as i did not give the cancelled cheque. So the details...
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D
dhaneshdhanapalan
from Bengaluru, Karnataka
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Delivered damaged Products and pending the installation for last 20 days

Address:Bangalore, Karnataka

Hi, This is Dhanesh Dhanapalan. You can track my order with my cell no [protected]. I purchased furniture for 2.5 lacks on Jan 26, 2015. The delivery of the products is delayed and finally it happened on 3rd of May 2015. The problems I am facing are 1) They didn't install the king sized coat as there is no hardware till now. 2)They didn't install the study stable as the material they delivered is damaged. 3)The shoe stand they...
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gopinath tamminela
from Delhi, Delhi
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complaint against not taking of keen interest on my complaint.

Address:Kolkata, West Bengal

Dear sir I had purchased a Morphy Richards Induction stove in Big Bazaar, Sector-III, Salt Lake, Kolkata-700106 during month of November, 14. At the time of purchasing the induction stove, Big Bazaar staff suggested me purchase Morphy Richards brand as Morphy Richards provides home service. Accordingly, I had purchased Morphy Richards Induction Stove. After two months of purchasing there appears cracks on the induction stove and the plastic...
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Address:Bangalore, Karnataka

Dear Sir, I had done shopping for an amount Rs 4622.04 at Big Bazar, Phoenix Market City, Opposite to BBMP Office, Mahadevapura, Bangalore 560048 on 10.05.2015 (yesterday). I have a T24 mobile phone no. [protected] in which I received a message on 10.05.2015 stating that "Weekends are now crazier @ Big Bazaar ! Just shop for Rs 2000 or above & Get 4 Times Talktime FREE on your T24 No. Offer valid only on 9th & 10th May." Yesterday...
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