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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

bigbazaardirect.com

2.5

Updated: May 15, 2024

Complaints 3869

Resolved

1795

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2074

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Big Bazaar / FutureBazaar / Future Retail / HomeTown

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 132

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Address: Bangalore, Karnataka

I brought a Book shelf from Hometown furnitures through FabFurnish.com. Product was supposed to be delivered on Friday, 19th June, but actually delivered on Sunday, 21st June. An assembly personal from hometown called on saturday and sunday to assemble the product and informed me that he will come immediately after delivery. But once the product got delivered, he started to say will come to assemble in next 2 days(Saying after delivery they will attend in next 2 days). Assembly personal number is [protected], said his name as Ramesh, don't believe / care whether is Ramesh / Sumesh, just work thieves. These partner services either from Hometown / FabFurnish plays with customer. Customer service either from FabFurnish / Hometown are not at all cooperative. They do not have good coordination between them. Delivery takes 25 days and assembly again takes 2-4 days. In total around 1 month for one product to deliver. Its good to purchase in retail outlet's.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 29, 2015

Verified Support

Dear Sir,

Greetings from Future Group, this is Priya.
We apologize for the inconvenience caused to you. Please write to me at [protected]@futuregroup.in with you contact details so that we can sort this out at the earliest.

Regards,
Priya

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Address: Bangalore, Karnataka

Our interior build and service was extremely delayed - total time taken was more than 6 months. And now two weeks after providing delivery, we still need to keep calling for our refund. We have been overcharged for electrical work and laminates - which was promised to be refunded based on actuals - and now hometown jpnagar folks are unreachable and unreliable as usual. Not a day goes by without regretting our decision to go with hometown. This a company of cheats, and absolutely unprofessional staff.

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Address: Nashik, Maharashtra

Dear sir, This is with reference to the item purchased from your store. We had purchased crystal glass top with s.s body LPG STOVE - OX901695, from Big Bazar at city centermall on 25/04/2014 - bill no - 64278. on 16/06/15 after using it at night your LPG STOVE- OX901695 blasted out with a loud noise. We were very lucky that none o[censored]s were standing near it or someone from my family would have lost his life. I need a strong explanation in this matter at the earliest along with compensation. I have also reported the matter to the Manager of Big Bazaar, Nasik. But i have not received any reply till today. I would like to bring to your notice that if i don't receive a reply from your side i will be forced to report the matter in CONSUMER FORUM. Regards, Dinesh Raskar Nasik. [protected]

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Address: Thane, Maharashtra

Have purchased AT bag from Big Bazaar Surat on 09 August 2012. The zipper of the bag has some defect, the product is under 3 year warranty. Have visited Big Bazaar Thane and showed them the product on 10th June 2015 they are asking me to visit to Big Bazaar Surat for the replacement. Since, I have relocated from Surat to Thane it is not feasible for me to visit to Surat just to exchange the bag. Please Advise

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 19, 2015

Verified Support

Dear Ashu,
Greetings from Future Group. This is Priya. We regret the inconvenience you faced with the bag. Please help me with your contact details at [protected]@futuregroup.in. Our team shall look into this and assist you further.
Regards,
Priya

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 22, 2015

Verified Support

Dear Ashu,
Greetings from Future Group. We did not get a mail from your end. Request you to provide me your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.

Regards,
Priya

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Address: Ghaziabad, Uttar Pradesh

Hi Team, I bought an almira from Big Bajar furniture store and had broken door during shifting. I've managed to get the same repaired 1.5 month back via paid service. It is broken again and I need an urgent repair of the same, hopefully free of cost . Kindly arrange for a help asap. C-1106, ATS HACIENDAS, NEAR ADITYA MALL AHINSA KHAND, INDIRAPURAM

Aug 7, 2021

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 15, 2015

Verified Support

Dear Kiran,
We hear you. Please write to me at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest.
Regards,
Priya
Future Group

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 22, 2015

Verified Support

Dear Kiran,
Greetings from Future Group. We did not get a mail from your end. Request you to provide me your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.

Regards,
Priya

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Address: Bangalore, Karnataka

I had purchased 25 kg sona Missouri rice from your big Bazar lido mall bangalorei in April ..we have just started using it ...the same was delivered at home but all it has is worms..I tried speaking o the person he says we have to give him the bill or the sack..please let me know how do u expect us to retain this... request you to please check through this Regards Nandini [protected]

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 13, 2015

Verified Support

Dear Ms. Nandini,

Greetings from Future Group, this is Priya.

We regret the troubles you had to face. Please note that we have escalated your complain to the team and they will get back to you. Please write to me at [protected]@futuregroup.in for any further queries mentioning your reference id as 120.
Regards,
Priya

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Ms. Nandini,
Greetings from Future Group!
I trust that your Ticket No- 120 has been resolved as per your satisfaction. Please do share your feedback and suggestions at [protected]@futuregroup.in as it will help us serve you better!

Happy Shopping!
Priya
Future Group

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Address: New Delhi, Delhi

Last sunday, June 7, I made some grocery purchases from Big Bazaar, Vasant Square mall outlet. I got out from the 2nd floor after billing with a trolly at about 5 p.m. I then realized that only 1 capsule lift out of four lifts on the floor was functional and there was big que as it accomodated only single trolly at a time. I checked that one of the escalators was working and tried to move my trolly down through the escalator. Suddenly, a security guard named Rahul, snatched my trolly, while i went to the 1st floor through the escalator and my stuff stayed at the 2nd floor. i ran back using the stairs. however, the security guard left my luggage near the escalator and was leaving. my wife who was standing in the 2nd floor shouted at the guard and asked him to stay with the trolly. I reported to the security supervisor on duty but he was not helpful at all. I want to register the following complaints: 1. Why did the security guard snatched my luggage? It is equivalent to an act of theft. 2. The security personal told me that trolly's were not allowed on escalator. however, there was no notice or signs of such nature at the mall or near the escalator. 3. The scurity personal has no right to manhandle me or my stuff. why did he not stopped me before i approached the escalator or stopped the escalator. 4. why did the security guard and the supervisor spoke in a highly unprofessional and loud voices.

Aug 7, 2021

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 13, 2015

Verified Support

Dear Sameer,
Greetings from Future Group, this is Priya.
We apologize for the inconvenience caused to you. Please write to me at [protected]@futuregroup.in with your contact details and concerns so that we can take this up with our team.
Regards,
Priya

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 16, 2015

Verified Support

Dear Sameer,
Greetings from Future Group. We did not get a mail from your end. Request you to provide me your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.

Regards,
Priya

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Address: New Delhi, Delhi

I bought a 2-Door Wardrobe from HomeTown via PayTm website in Apr2015. It was delivered and assembled in May 2015, but the doors were not aligned and the assembler from Hometown and his supervisor on phone promised me that they will replace the doors within 10 days. Now its Jun 2015, and nobody is picking up the Hometown customer care numbers. I didn't believe that a company of this size can have this much pathetic customer care.

Aug 7, 2021

Complaint marked as Resolved

Jun 12, 2015

Updated by rshekhar.in My email id is rshekhar.[protected]@gmail.com

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 12, 2015

Verified Support

Hi Mr. Ravi,
Greetings from Future Group. This is Priya. This is to inform you that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance with your reference id- 16501. We will be glad to assist.

Regards,
Priya

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Address: Bangalore, Karnataka

Hi this is Partha from Bangalore... As i was going through your Add in Malleswaram branch outlet hanging in a broad and big banner near customer care mentioning home delivery is free if you buy 25 kgs.of rice bag. I did shop the same on 08/06/2015 around 8.00 pm and also to add i have shopped extra few items which after billing i have asked your customer service staff to do the home delivery which is very near by approx. 1.5 KM distance. After filling the delivery form i was informed by your staff that the delivery will take place the very next day i.e. on 09/06/2015. I happily moved on and waited till next day 8.40 pm and found nothing has delivered as per the promised timings by your staff. Now the patience has started fading and i called up to your store and very funnily i was told that the driver is on off so the same info was passed to all concerned store staff for not to take any sort of home delivery for 09/06/2015. I was totally annoyed to hear such issues which was never informed to me by your staff at any point of time. And the answer which i have got from your delivery staff seems to be very casual approach which is not acceptable at the service industry especially in such competition market. i have decided not to go further more to shop your outlet as the service is very pathetic and the way customer is treated seems to be they are doing favor to us, for your kind info if there is no customer there is no business. I hope this types of issues should and ought to be shorted out ASAP for the sake of customer satisfaction. For your reference please note the delivery challan no :- 210, Bill no:- T22/7025D With thanks and regards, Partha Sarathi.. ( [protected])

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 10, 2015

Verified Support

Dear Partha,

Greetings from Future Group, this is Priya.

We apologise for the inconvenience faced by you. Please note that we have escalated your concern to the team and they will get back to you. For any further query, please write to me at [protected]@futuregroup.in mention your reference id as 112.

Regards,
Priya

B

BDI

from Mumbai, Maharashtra

Jun 13, 2015

I would like to mention about the so-called home delivery system that Big Bazaar has. If there was no home delivery provided in any store there is no issue but as far as Big Bazaar is concerned these people are promising something and we are getting something else.

I want to complain about the incident that happened on 13th June. I purchase every month from Big Bazaar, Spectrum Mall, Chennai but I recently got to know that the home delivery option is available so today I made a purchase for 2876 and opted for the home delivery. But the staff seemed to be clueless about the process. First they asked to write down the address on the bill. The issue started when I asked them for acknowledgement. The guy told me that they will neither give me an acknowledgement nor a duplicate bill copy. Then when I insisted, the staff at another counter said that there is a challan that they will provide. He went in search of the book and came back after more than 15-20min. Then he filled in the details once again but didn't give a copy. There were 3 copies and he didn't know which one to give me. He kept on enquiring to other on which copy to give. then he called someone over the phone and was discussing the same thing for a very long time and then started having personal talks. It's so annoying that a staff doesn't even know which copy to provide to a customer. He didn't even provide a duplicate bill copy. The entire process took more than an hour. I got so irritated that I cancelled the home delivery option and carried everything myself. This is the worst experience I have ever had in a supermarket and from a retailer like Big Bazaar it's just not acceptable! I also forgot to mention about the staff. The staff behaviour and knowledge on product prices etc is zero. I am sure that Future group can employ better staff and give better training than this. You guys should learn from Nilgiris about staff behaviour!

I really don't think that I would be going to Big Bazaar once again. And I would definitely share my experience with friends and collagues. This attitude from Big Bazaar employees is just not acceptable!

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Address: Mumbai City, Maharashtra

I booked a kitchen long time back and paid 80k advance with a condition that I will from nalize deal if a future group gift voucher (received for bigbazaar) is accepted. At the time of signing sales person Mr Kunal promised to revert asap but later after numerous followups learnt that voucher will not be accepted. I requested to cancel the deal as agreed. Its been over 3 months and I am yet to get my refund back. I ll be taking legal action to get the refund including interest on 80k if my money is not returned in a weeks time. Its really frustrating. I have been talking to Ms Aparna and Mr Kunal from vikhroli branch

Aug 7, 2021

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 10, 2015

Verified Support

Dear Mr. Kaushal,

Greetings!
This is Priya from Future Group. We apologise for the unfavourable experience you had. Please write to me at [protected]@futuregroup.in with your concerns and complaint details so that we can take this up with our team.

Regards,
Priya

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 16, 2015

Verified Support

Dear Mr. Kaushal,
Greetings from Future Group. We did not get a mail from your end. Request you to provide me your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.

Regards,
Priya

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Address: Jharsuguda, Odisha

every time I buy vegetables or grocery items, I am given in plastic bags and hence I started taking my own bag for shopping in BIG BAZAR. When everybody is saying no to plastics I get frightened the way rolls of plastic bags kept in BIG BAZAR for customers to carry their materials.Can there be any alternative to this.Being a top corporate sector it is worth to give a look to this.

Aug 7, 2021

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 9, 2015

Verified Support

Dear Uttam,

Greetings from Future Group, this is Priya.
We thank you for the feedback and forwarded the same to the team. In order to take this up further, please write to me at [protected]@futuregroup.in with the your contact details.

Regards,
Priya.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 16, 2015

Verified Support

Dear Uttam,
Greetings from Future Group. We did not get a mail from your end. Request you to provide me your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.

Regards,
Priya

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Address: Thiruvananthapuram, Kerala

Hi team, Today i have purchased two rice packets of ten kg each. the price of each bag is Rs375. i have given my HDFC foodplus card for the bill payment and the bill payment machine didnt worked for the first time.so the shopkeeper swiped for second time. finally i came to know that there were two transactions made on my card worth rs 1500. Below are the details, please help to refund the amount. Branch Big bazar Pattom City: trivandrum bill number

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 5, 2015

Verified Support

Hi,
Greeting from Future Group. This is Priya. We regret the billing issues you faced. Please help me with your contact details at [protected]@futuregroup.in so that we can take this up with our team and they shall resolve this at the earliest.

Regards,
Priya

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 10, 2015

Verified Support

Hi,
Greetings from Future Group. We did not get a mail from your end. Request you to provide me your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.

Regards,
Priya

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Address: Rewari, Haryana

WE HAVE VISITED BIG BAZAAR, BHIWADI IN V-SQUARE MALL ON 31.05.2015 AND MADE PURCHASES VIDE CASH MEMO NO. 0017864, TILL NO. 8, NAENDRA DATED 31.05.2015 AT 19.49 FOR RS. 3010.68 AND PAID THROUGH CREDIT CARD. WE HAVE CHECKED THE ITEM WHEN WE REACHED AT OUR HOME AND FOUND THAT AMOUNT CHARGED FOR 3 NOS. OF DISPOSABLE ASTD, WHILE WE HAVE PICKED TWO AND RECD QTY WAS ALSO 2 THUS THE PERSON HAS CHARGED EXTRA FOR 1 QTY. WE HAVE TRIED TO CONTRACT AT PHONE NO.[protected], BUT NO RESPONSE RECD AT PHONE. FROM: NAVIN KUMAR SINGHAL [protected]

Aug 7, 2021

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 4, 2015

Verified Support

Hi Mr. Navin,
Greetings from Future Group. This is Priya. At the outset please accept my sincere apologies for the billing issues you faced. Please be informed that our team has been notified about this issue and they shall get in touch with you soon. In case of any further assistance you can write to me at [protected]@futuregroup.in with your reference code- 95.

Regards,
Priya

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Address: Pune, Maharashtra

I have taken a kitchen from home town which came with the wrong set of fittings. The kitchen has been installed but the replacement parts have not yet been delivered though the request was raised on 2nd May 2015 itself.It is more than a month today. The kitchen was installed by 2nd May 2015 and today is June 3rd 2015. Please help resolve at the earliest.

Aug 7, 2021

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 3, 2015

Verified Support

Dear Rajeev,
Greetings from Future Group. This is Priya. We regret the inconvenience caused to you. Please write to me at [protected]@futuregroup.in with your contact details so that our team can connect with you to resolve the matter at the earliest.

Regards,
Priya

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 10, 2015

Verified Support

Dear Rajeev,
Greetings from Future Group. We did not get a mail from your end. Request you to provide me your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.

Regards,
Priya

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Address: Mumbai City, Maharashtra

My mobile was stolen from BIG BAZAAR GHATKOPAR EAST (INSIDE ODEON MALL). MY phone no which was stoled is [protected]. This is ridiculous since there were hardly 4-5 customers at around 5.30 pm... I bilieve this is one of your staff member himself...Mr Sachin (store manager) even heard him talking on phone after the theft. I am very very disappointed. Your manager also heard the ring when called after the theft……This happened at the cash counter only… when only your staff was around. Though I am not sure of the person who stole it. This is not expected from the brand name BIG BAZAAR. Later on contacting your store people..and other consumer complaint online numbers.. I get no response...

Aug 7, 2021

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 4, 2015

Verified Support

Hi Ms. Jinal,
Greetings from Future Group. This is Priya. At the outset please accept my sincere apologies for this. Please be informed that our team has been notified about this issue. You can write to me at [protected]@futuregroup.in with your reference id-96, incase of any further assistance. We will be glad to assist.

Regards,
Priya

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Address: Mumbai City, Maharashtra

In the FAQ on fgsf website following question is included which is answered s mentioned below: Can I shop online also? Yes, through the following web sites: www.ezoneonline.in http://shop.bigbazaardirect.com/ taking the above clue I tried to redeem amount of Rs. 1750 each on these website. On first website there is no link while the second website does not exist. By mistake I left the cards in mumbai and tried shopping in Foodhall at Phoenix City Pune but they did not allow me without the cards. The last resort of online shopping could not be exercised as the sites are not working / not have links. I feel cheated to that extent. What is the solution which can be offered by Future Group in this regard. Can you please carry forward the balance on two cards having following numbers: [protected] [protected] J R Inamdar [protected] / [protected]

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jun 3, 2015

Verified Support

Hello Mr. J R Inamdar,
Greetings from Future Group. I am Priya. We regret the issues you faced with Future Group Shopping Festival card. Please be informed that we have escalated this issue to our team. They shall do the needful and get back to you at the earliest. In case of any further assistance, you can write to me at [protected]@futuregroup.in with your reference id-16446.

Regards,
Priya

M

Mohammed Nadeem Khan

from Bengaluru, Karnataka

Jun 12, 2016

Since I have been using fgsf card for 7 months till now I dint got any problem automatically I was getting monthly shopping free in that fgsf card but this month I dint got.so what is the problem.

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Address: Dhanbad, Jharkhand

Sir/Madam I purchased LOTTE CRM CH PIE336G from BIG BAZAR(FUTURE RETAIL LTD) on 26.05.2015, but the product was infected by fungus and due to that my daughter became ill. I am enclosing snap of the product along with the bill as an attachment. kindly take this matter seriously and manage to give punishment to the culprit about his negligence.

Aug 7, 2021

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

May 31, 2015

Verified Support

Dear Nikku

Greetings from Future Group, this is Priya.

Please be informed that we have escalated your complain to the team as per the information you provided on the website. Your reference id is 71. Please mention it in your future conversations at [protected]@futuregroup.in.

Regards
Priya

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Address: Bangalore, Karnataka

Our order numbers are: [protected] [protected] This is for hometown design and build interior work in JP Nagar Bangalore. This is being delayed for more than 3 months now. We need a firm deadline commitment, and compensation clause from hometown for the delays suffered by us. We are in contact with Mansoor, Pratap and Ravi Pandey from Hometown, and have not received sufficient information to feel confident that Hometown will complete our interiors. Contact: [protected]

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

May 28, 2015

Verified Support

Dear Keerthana,
This is Priya from Future Group. At the outset please accept my sincere apologies for the delay. Please be informed that this issue has been escalated to our team. They shall do the needful and get back to you at the earliest. In case of any further queries, please write to me at [protected]@futuregroup.in with your reference id- 16392.

Regards,
Priya

K

Keerthana P

from Bengaluru, Karnataka

Jun 1, 2015

I have not been contacted by anybody from future group for an update or follow up. We still do not have any clear deadline commitment from hometown. Please let me know by when future group will even get in touch with me.

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Address: Mumbai City, Maharashtra

I bought 15 items in actual but Bill is showing 17 items. One item is counted two times more.. Amount of these two items is Rs. 54+54=108. I incurred total loss of Rs. 108. My motto of writing this complaint is not to get the amount you charged in excess but my intention is that Please do something to avoid defame of your reputation of a trusted and caring Big Bazar Brand. People trust in you, They never count the amount and the things at your counters because they trust. I do'nt want back money but i want detail of your action you would take to avoid such kind of cheating in future. Bill is attached for your reference . Detail of bill is as BIG BAZAR (FUTURE RETAIL LTD.) GROWEL'S 101, AKURLI ROAD, KANDIVALI (E) MUMBAI TEL NO. [protected] CH:192413 Mansingh, TILL NO. 20, CASH MEMO NO. 0006787, TR 19120, , DATE 24/05/2015, TIME 19;49, 1- Glix Studed Cltchr amount Rs 54 charged two times more total Rs 54+54

Aug 7, 2021

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

May 27, 2015

Verified Support

Hi Mr. Robin,
Greetings from Future Group. This is Priya. Please be informed that I have escalated your issue to the concerned department. They shall do the needful and get back to you at the earliest. In case of any further queries, you can write to me at [protected]@futuregroup.in with your reference id-47.
Regards,
Priya

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Address: Pune, Maharashtra

I bought a wipro safe wash. There was this offer buy one get one. Both bottles were taped together. When I came home and removed the tape, one of the bottles was not sealed and 3/4 of the bottle was empty. Please don't bluff this way to the customers. And kindly look forward in this concern.

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

May 24, 2015

Verified Support

Dear Ms. Anamika,

Priya here, please be informed that your concern has been escalated to our team, they will connect with you shortly and sort this out. Please write to me at [protected]@futuregroup.in.

Regards,
Priya

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