Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

We bought the ladies kurta and in first wash color was fade out. When gone to store for exachange this product. they were not ready to accept the product and said that it is altered/steeched but how we can wear the cloth without fitting. We always buy the products from Brands.. But it was first time we disappointed with the response of the store executives. Regards: Rajeev...

Date Time: Date Time: 04-Jul-2015, 1815 Hours Place: Big Bazaar, EA, Chennai, TamilNadu Bill details: TILL No.13 Invoice # 0184321 Tr.:78242 Description: We have been billed for an item which we didn't buy. We raised the issue with the concerned Customer service desk, however the problem is not resolved. They checked the camera recordings, however they unnecessarily asked us to come next day. A copy of the bill has been handed over...

sir i purchase many items but one item(FRY ZARA) was MRP 46 rupes but in my bill it is takan 110 rupess, which is not write pls take a carective action because IT IS A MATTER OF A BLEAVENESS i sumit my bill and fry zara slip in photo profe...

Home Town has turned out to be worst experience for me in terms of services. After calling them multiple times, and sending them emails the complaints have not been resolved and its almost a month. Our bed issue is yet to be reolved. The mattress complaint is already closed by HT even if they have not given resolution. Giving resolution on phone is not important YOU ACTUALLY NEED TO EXECUTE IT. I would like to suggest readers for...

I bought a pair of shoes from big bazar, sahara ganj mall, lko, two days back. I wore them yesterday and the footwear is in damaged state ; ripped off completely.. Please advice if I can replace the shoes and get a new pair.. or the money can be refunded as I m not accepting this pair. Reply asap....

We bought a Wilton Cloth Drying Rack.After assembling the rack, on the next day itself, the rods are detaching from the socket, The rack cannot hold the capacity of even 2 kgs where the capacity could be 10 kgs as specified on the box.The rack at times just gets detached on its own and falls to the ground. Tape is also being used to hold the rods. Please look into the matter as early as possible cause its rainy season here. Thanking you....

I have purchased a pasta packet (COMPANY - DISANO) from BIG BAZAAR, SAHARA SHOPPING MALL, LUCKNOW on 06th June 2015. The Mfg Date is 04/12/2014, Expire Date = 04/12/2016, with FSSAI License number = [protected]. I have noticed some thing on the pasta and after boiling them i have seen worms floating on the water which was really shocking. I have taken them last month and it has got another one year to expire. So, what the FSSAI is doing...

Customer ID: [protected], Name: Nagaraj S.K, Order No: [protected]. Against the above Order, Items have been delivered on 16.06.2015. Installation has been done partially on 17.06.2015. For remaining work nobody is taking responsibility to complete the work. Home Town Bangalore service is very hopeless. Please make necessary arrangements to take back the supplied items and refund the paid amount. Or take appropriate action to complete...

I purchased a cot and mattress worth Rs.10000 on Sunday 21st June from the Big Bazaar Malleswaram Branch Bangalore with the promise that they will deliver and install it by Monday evening. Its Tuesday evening now and they are still telling that they will try to deliver it tomorrow. I am greatly disappointed by the service. They didn't even have the courtesy to inform about the delay. On every call they are just saying that they will deliver...

The contractors who did the work in our apartment have dumped interior work debris (paint cans, laminates, wood etc) in the electrical room opposite apartment door. Complaints to hometown contact Ravi Pandey has no impact. He does not even bother to revert back with any information. One more issue in the long list of pathetic service from hometown....

I brought a Book shelf from Hometown furnitures through FabFurnish.com. Product was supposed to be delivered on Friday, 19th June, but actually delivered on Sunday, 21st June. An assembly personal from hometown called on saturday and sunday to assemble the product and informed me that he will come immediately after delivery. But once the product got delivered, he started to say will come to assemble in next 2 days(Saying after delivery they...

Our interior build and service was extremely delayed - total time taken was more than 6 months. And now two weeks after providing delivery, we still need to keep calling for our refund. We have been overcharged for electrical work and laminates - which was promised to be refunded based on actuals - and now hometown jpnagar folks are unreachable and unreliable as usual. Not a day goes by without regretting our decision to go with hometown....

Dear sir, This is with reference to the item purchased from your store. We had purchased crystal glass top with s.s body LPG STOVE - OX901695, from Big Bazar at city centermall on 25/04/2014 - bill no - 64278. on 16/06/15 after using it at night your LPG STOVE- OX901695 blasted out with a loud noise. We were very lucky that none o[censored]s were standing near it or someone from my family would have lost his life. I need a strong explanation...

Have purchased AT bag from Big Bazaar Surat on 09 August 2012. The zipper of the bag has some defect, the product is under 3 year warranty. Have visited Big Bazaar Thane and showed them the product on 10th June 2015 they are asking me to visit to Big Bazaar Surat for the replacement. Since, I have relocated from Surat to Thane it is not feasible for me to visit to Surat just to exchange the bag. Please Advise...

Hi Team, I bought an almira from Big Bajar furniture store and had broken door during shifting. I've managed to get the same repaired 1.5 month back via paid service. It is broken again and I need an urgent repair of the same, hopefully free of cost . Kindly arrange for a help asap. C-1106, ATS HACIENDAS, NEAR ADITYA MALL AHINSA KHAND, INDIRAPURAM...

I had purchased 25 kg sona Missouri rice from your big Bazar lido mall bangalorei in April ..we have just started using it ...the same was delivered at home but all it has is worms..I tried speaking o the person he says we have to give him the bill or the sack..please let me know how do u expect us to retain this... request you to please check through this Regards Nandini [protected]...

Last sunday, June 7, I made some grocery purchases from Big Bazaar, Vasant Square mall outlet. I got out from the 2nd floor after billing with a trolly at about 5 p.m. I then realized that only 1 capsule lift out of four lifts on the floor was functional and there was big que as it accomodated only single trolly at a time. I checked that one of the escalators was working and tried to move my trolly down through the escalator. Suddenly,...

I bought a 2-Door Wardrobe from HomeTown via PayTm website in Apr2015. It was delivered and assembled in May 2015, but the doors were not aligned and the assembler from Hometown and his supervisor on phone promised me that they will replace the doors within 10 days. Now its Jun 2015, and nobody is picking up the Hometown customer care numbers. I didn't believe that a company of this size can have this much pathetic customer care....

Hi this is Partha from Bangalore... As i was going through your Add in Malleswaram branch outlet hanging in a broad and big banner near customer care mentioning home delivery is free if you buy 25 kgs.of rice bag. I did shop the same on 08/06/2015 around 8.00 pm and also to add i have shopped extra few items which after billing i have asked your customer service staff to do the home delivery which is very near by approx. 1.5 KM distance....

I booked a kitchen long time back and paid 80k advance with a condition that I will from nalize deal if a future group gift voucher (received for bigbazaar) is accepted. At the time of signing sales person Mr Kunal promised to revert asap but later after numerous followups learnt that voucher will not be accepted. I requested to cancel the deal as agreed. Its been over 3 months and I am yet to get my refund back. I ll be taking legal...