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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Mar 2, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 145

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I
ishakh c h
from Gurgaon, Haryana
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Not Giving My Salary

Address:Bangalore, Karnataka

My name is Abdul Sabith. I was a partime worker at "Bigbazaar Kormangala, Banglore Branch." I submitted my resignation letter on 4th June 2014 and served 16 days after submitting resign letter. My HR Divya verbally accepted my resignation, but didn't give any written acknowledgement of it and promised that she will give my salary upto 20th june 2014. On 20th june I resigned from bigbazar.Now it is 40 days over but they didn’t give my salary...
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trivendra bisht
from Pune, Maharashtra
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Delivery of Recliner

Address:Mumbai City, Maharashtra

Dear Team, We had ordered a double recliner a few days ago from Hometown which was supposed to be delivered today. Since me and my wife are both working we had specifically asked the sales person not to have it delivered after 6PM. Still my wife got a call today noon that they are starting from the warehouse to deliver the recliner. She asked them to deliver it by 6 and give her a call one hour in advance but the delivery person did nothing...
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bhushanknit83
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shoes defects

Address:New Delhi, Delhi

I have purchased shoes at big bazar (Vasant square mall, vasant kunj) on 05.04.14 but shoes was damaged in the month of june 2014 then i went for repairing at big bazar and rapaired was completed after 10 days.After getting shoes from big bazar it was again damaged but now whent went to big bazar then they refused to repair because it passed 3 months.


Brij bhushan singh
[protected]...
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bhushanknit83
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchase of shoes

Address:New Delhi, Delhi

I have purchased shoes at big bazar (Vasant square mall, vasant kunj) on 05.04.14 but shoes was damaged in the month of june 2014 then i went for repairing at big bazar and rapaired was completed after 10 days.After getting shoes from big bazar it was again damaged but now whent went to big bazar then they refused to repair because it passed 3 months from the date of purcahse.Kindly take necessary action so thati would get satisfaction from...
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Sanjay Pandey2
from Lucknow, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Quality of products

Address:Ghaziabad, Uttar Pradesh

Last year in the month august I had bought a sofa set along with center table from BIG BAZAR .After few month the stitching of fabrics is got damage and after multiple complaint some one was visited at my place and do some stitching work which looks very bad then again I had made multiple complaint ..follow up with your customer care, they replace faulty units. Now same problem is occurring again and I have no choice to get this repaired...
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Venkitta Subramanian
from Bengaluru, Karnataka
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Charging for non-bought items

Address:Bangalore, Karnataka

I visited BigBazzar store at Malleswaram, Bangalore. There was an announcement in the store that, if the total purchase is over Rs.2000 then, the 1.5l Pepsi will be charged for Rs.10/- First of all, I never DRINK Pepsi and I did not buy but it was added to my bill and they deducted from my payment. I realized this only after I reached home and contacted the store immediately and informed this one. This is completely UNACCPETABLE customer...
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Sanjay Kaul
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No customer support

Address:Gautam Buddh Nagar, Uttar Pradesh

I want lodge a complaint # [protected] customer care on 20th July, 2014 for Cistern Problems, 2014 however till date no one has time to call or attend to this complain. I think it was our mistake to trust your architect of Home Town and buy goods. Home Town has only one criteria to sell goods and provide no after sales service. We really do not know what to with your company’s attitude. I am now writing to you in desperation as no...
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A
amith raja
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product is very bad

Address:Bangalore, Karnataka

Sir This is Sumith from bangalore I had bought a McCain smiles product from big bazaar last week when I opened the pack was shocked to see it in such a condition I am attaching the photo with this is this the kind of product you are selling Request you you send a fresh product with apologies Awaiting your response eagerly Sumith raja [protected]...
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Piyush567
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude and disrespectful behavior of staff

Address:Bangalore, Karnataka

Dear Sir/ Ma'm, I am writing to bring notice of something odd happening in one of the departmental store. I went to Big Bazar 20th, July 2014 and did face very irresponsible and rude behavior of the cashier & security staff at JP Nagar 2nd Phase. First thing, they did not remove Plastic tag, which suppose to detached while billing. When I came to exist, the security person was literally fighting with me. She snatched my bag forcefully...
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Address:New Delhi, Delhi

Hi... From the past 6 months. .someone is using Big Bazaar profit club card which is registered under my name and mobile number. I never own a profit club card. Request you to block the card as this is the FRAUD case. My Name is Alok Jain and my number is [protected]. Also help me in tracking down the fraud person who is using my Identity details. Thanks Alok Jain...
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Sheetal Jajoo
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible Employees

Address:Pune, Maharashtra

Last June At a promotional event organised by Big Bazaar I had received prize a e zipp bike.I paid Rs 7, 400 as gift tax for it.I was told i will get TDS Certificate.But after so many reminder calls now it is already July 2014 and yet I have not got it. If they are not responsible enough why did they charge me gift tax and if charged why are they not able to provide TDS certificate To file my income tax returns.Big Bazaar boasting itself...
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varun.kake
from Sitarganj, Uttarakhand
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billing issue

Address:New Delhi, Delhi

Hi, My name is varun maheshwari and my contact no is[protected]. From last 4 times i m facing a problem with big bazaar on the monthly basis i shopping with re's 4000 to 5000 and all the time I check my bill details and all times their is wrong, yesterday in v3s mall I purchase park doe their is a offer 399 re's doe only in 329 but when I check my bill charge deduct was 399 tear this I complaint to customer desk I also told that I m facing...
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Piyush567
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude and disrespectful behaviour of cashier & staff

Address:Bangalore, Karnataka

Dear sir/madam, I am writing to draw your attention towards the working/customer handling style of staff, cashier and security people. On 19th 2014, that is today I went for some purchasing to big bazaar Jayanagar location. Opposite to bangalore central. For choosing product, it took 10 minutes for me but to get that billed it took 20 minutes. This I have noticed as usual over a period of 3 years. Secondly, I once I reached to exit get,...
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M
m_shah
from Delhi, Delhi
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delayed delivery & wrong product delivered

Address:Gautam Buddh Nagar, Uttar Pradesh

I purchased from the store twice, last year a refrigerator and this year a bed, and both time i have pathetic experience. My SO number is [protected] for which payment was made a month back and but delivery did not reach on promised date. I am yet to receive my Bed. Meanwhile, two day before promised date someone from store called me and told they have not received good from their warehouse and it will be delivered after 4 days. after one...
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Sai Shyam G
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating and overcharging customers above MRP - Serious Issue

Address:Chennai, Tamil Nadu

Dear Big Bazaar, I have been shopping with you for many years now. But, what I found out today is that I have been cheated all these years. Yes, how do you think you can sell a product above its MRP? I checked my bill today after I returned home (which I don't do usually), and found out that you have billed three products higher than their MRPs. Who gave you the permission to do it? If this is what you are doing to each customer, how...
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butchan
from Mahad, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty T24 sim given to me..

Address:Pune, Maharashtra

To: [protected]@t24mobile.com, [protected]@futurebazaar.com, [protected]@futurebazaar.com, [protected]@pantaloons.adityabirla.com, t24bbpcmcpune.[protected]@futuregroup.in Dear all, 09th july 2014 big bazar T24 people has given me a faulty sim, first three days they told me change ur mobile, take out the sim from mobile and insert and after four days now finally they(T24 customer care tele executive Mr. Akshay Chauhan informed me today...
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ricndan
from Roha, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No respect and inappropriate behavior with the customer

Address:Pune, Maharashtra

Big Bazaar - City Pride Kothrud Branch . Timing between :5:30 pm to 6:00 pm, Date : 12th July, 2014. Not sure about the name of the customer care executive but have his signature on my bill . Today when I went to the Big Bazaar for my regular monthly shopping, I had with me a complaint from the last weekend (6th July, 2014) on Cash Memo Number : 0042140 amounting to Rs 3575.16. I had an issue that one of the items which I had purchased...
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rohit indian
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour of cashier named ritesh

Address:Patna, Bihar

i am a law abiding citizen of india and want to draw your attention toward the incident which happened on 9/7/2014 in big bazaar at p&m mall in patna.after my billing when i asked cashier ritesh to return my change, the drunk cashier almost threw my money and abused .he was using very bad words and all the customer there were feeling awkward .he treated the customers as if we were asking for favour .please take some serious action regarding...
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Indrani De
from Kolkata, West Bengal
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complaint against big bazaar staff soma dey(sealdah,kolkata)

On 9th july I went to big bazaar for My regular vegetables shopping, so after picking the items I stood on the queue for billing after almost 8-9 customers. When my turn came sales girl(soma dey) refused to make my bill as I am purchasing vegetables and it is going to be out of stock-l couldn't understand why she took my shopping bag and threw it inside her counter and started insulting me.when I asked her name for raising a complaint, she...
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pran24k
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Refund of Money

Address:Kamrup Metropolitan, Assam

On[protected] purchased goods of value Rs. 2353.23 from Big Bazaar Guwahati (City Square 118/1, G.S. Road, Guwahati) and swiped my State Bank Of India Debit Card twice. The transaction failed twice so I had to pay cash. But I found out later that the sum of Rs. 2353.23 was deducted twice (total Rs. 4706.46) from my personal account. I filed a written complaint at the customer care with proper details of transaction. Customer care promised...
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