Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I have purchased lots of products in there scheme purana do naya lo now they are not coming to pick up old product due to which they saying they cant issme me delivery of new product which i purchased since month this drama is happening poor customer care and people frmo store are not picking up the call as well...

I visited big bazaar saligramam branch on 1st of May and brought several products. I paid the bill for all the products but forgot to take 2 jeans pant worth 839rs from the counter. The security at the exit never cross checked the products and bill. He just punched the bills during the exit. I realized that I forgot 2 jeans pant in the big bazaar counter itself and went back to the customer care department and informed that I forgot my...

I have asked for home deliver, but its been wrongly communicated to me. Different versions from different people. Hence suffered a lot. Following is the communication I had with for the same, but there is no proper response and the mistake is continued, Attrocious service at Bigbazar Ameerpet Hyderabad One and half hour comedy at Bigbazar, all this is because I asked for home delivery, BILL NO: INV NO: 0184135 I am made to wait...

the staff at the above outlet are Very IRRESPONSIBLE AND HIGHLY INEFFICIENT .. thrice i had to go back to the store for faulty billing and the staff did not put the item in the carry bag for which i had paid. I bought a patiala dupatta set Cash memo no. 0798447 dated 2nd May 2014. they put the patiala and forgot to put the dupatta for which i had to rush back to the store. please look into the problem and ensure that customers are not harasses...

sir/maam, i have been going to big bazaar chennai in ea mall, royapettah, since i've come to chennai. Twice now i have been disappointed later, and staying somewhat distant from the mall, am unable to go back to complain/rectify the situation. A bottle i bought has a hole in the bottom. A pack of nescafe chocomocha (pack of five), when opened at home, yielded only two sachets. the bill number for these purchases was 0054234 and transaction...

Hi Sir/Madam, This is Kumar. I have gone to Big bazaar located at Old Madras road Bangalore on March 26th 2014 ( Invoice No. 0010270) to purchase unstitched cotton churidar materials. In Kalamandir section I've bought two churidars. I asked about colors guarantee they told that it won't bleed. Then I stitched it within a week and wore it. The next day I rinsed the cloth with plain water. The material bleeded heavily. The...

Hi, This is Kumar. I have gone to Big bazaar located at Old Madras road Bangalore on March 26th 2014 ( Invoice No. 0010270) to purchase unstitched cotton churidar materials. In Kalamandir section I've bought two churidars. I asked about colors guarantee they told that it won't bleed. Then I stitched it within a week and wore it. The next day I rinsed the cloth with plain water. The material bleeded heavily. The churidar material was...

A travel bag was purchased by me from your Big Bazar Store at dehradun on 10/3/2014 and when i tried to use the handly came out for this defect on Friday evening the store was visited and informed the reception they called the section person who misbehaved rather argued that we must have put stones or iron like heavy items and this can't be repaired.Later on one Nikhil Bhatia in charge came and he was informed and after long persuation he...

Iam Mrs. Jyoti Anilkumar. I had purchased a Milestone Trolley bag from Big Bazaar in 2008. The base support of the trolley which is made in plastic has been damaged. Kindly let me know whether it can be repaired and if it can be repaired where I should go for the same. Regards Jyoti Anilkumar...

i have purchase diapers lola s 429 from your bigbazaar store at empress mall nagpur on 6/4/14 till no 10 cash memo 0010290 tr. 92893 . the product which i purchased your employee say that it can be used upto 8 kg child. i have ask repeatedly to the salemen that what you say is correct or not he reply that as per lola company labelled it say that it can used for child weight 3 to 8 kg. i take the product and after two week i try to use the...

I have purchased one Twisty Cont. Set 10p along with other items from Big Bazaar, Asansol on 22.04.2014, The price of the Twisty Cont. Set is Rs.99/- as told by concerned person of Big Bazaar as well as it is mentioned on sticker of the item ( 10 pcs set- Special Price Rs.99/- ). But the same as been charged as Rs. 199/- which I have noticed while checking the cash memo after coming back from Big Bazaar. My cash memo number is 0002654,...

Please see attached screenshot, which also shows the cashiers name. I purchased groceries for Rs.3936 at Big Bazaar in Phoenix mall, Velachery, Chennai. The cashier tried to swipe my card, but said it didn't work. So I withdrew cash from the nearby ATM and paid. The cashier told me I can collect free sugar and wheat since my bill is above 3K. I saw this last item "Madhur Sugar" in the bill, worth Rs. 300 and asked the cashier about it. He...

We recently shifted to our new apartment in Kandivali and the first thing that my wife and I picked up for the house was a bed from Hometown 1. At the showroom, the sales team assures me that the bed we picked up was in stock and should get delivered within 3 days of our purchase 2. I get my bed delivered 2 days late, without any notification or reason 3. Delivery has 2 boxes which the fitting guy deems incomplete (1 box missing) 4....

Hi, My Buyer’s Order Number [protected] There is a sagging issue in the L shaped sofa purchased from Home Town express, Esteem Mall, Hebbal. It needs some support from down to hold it from two sides. There has been no response to the mails !!! Since, this has been pending from last 2 & a half months after many complaints (when I first registered the complaint) and emails, I need a speedy resolution from Home Town. Regards,...

Hi, I would like to complaint against the rude behaviour of the staff. I was stopped at the gate after my billing was done as the scanner beeped at the gate. Being a respected govt employee it was very insulting to be stopped at gate even after you have paid for all the things you bought. My bag was checked, things were removed, and it was concluded that the billing staff dint remove the tag. For his mistake i was humiliated. And the...

Rameshbhai N Patel Date:-04/04/2014 My Order No:-[protected] Product:- Metal BED Price:- 16, 746/- The payments for the same were made by BOB Debit Card.Same day within 5 minute even i'm not going outside the store and I Cancelled that Order and I want refund My Money But Store Manager Mr.Dilbargh Singh saying he has already placed my order so he cannot Cancel. i want my money back from your side. Thanks....

Dear Sir,

As the competition is at every door step, after you establish in the Market it is essential to maintain your reputation and Quality service to your Customer. But surprising your employees are guiding to Complaint Register to Customer to put forward the their Concern. This I would call as arrogance. It is really disgusting, after selecting products to bill the same the Customer has stand in que for 30 minutes. While...

Hello, Complain against Order No: [protected]This mail to bring into you note that Home Town executives have been worse on services and have been miss-guiding me from 1st day. I booked a order with Home Town for Dinning Table which was delivered on 1st and when a executive came to my place and told that product need to be replaced and its been from that day till today 9th April non of your executive responded to fix the issue replace...

Sir,
This in ref, to our so no 2168oo1184 & [protected], we would like to inform that as per our order modular kitchen itmes not supplied properly, itmes are short, colour are different.Even though part instalation is proper. When we concted the person concern they said yes itmes are short, instalation will be done properly, but when we asked about short supply & colour diff. Their ans was not satisfatiory. I would also like...

Date:01/04/14; Time:Midday/Evening; Purchased various items totalling Rs.1200 (appr.). Paid the bill in Cash. A single tube of Facewash was left unnoticed in one of the pockets of my cargo pants. At the security check I discovered my mistake and offered to pay for it. The Security Officer in charge used foul language and threatened me with the Police. Even after I paid for the Facewash, I was made to sign on a piece of paper (and threatened...