Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Hi, I had purchased some wall paper from Wall Paper from HomeTown, Ambience Mall Gurgaon on 28th July 2014 and had asked for delivery not before August 20th (same is also mentioned on my receipt) as there was some renovation work going on at my home. However the paper was delivered next week only and i accepted it out of courtesy, not wanting the delivery guy to come again. Now i have changed my plans to install the wallpaper but Amit,...

Hi, This with one very ugly incident at the Big Bazaar Bangalore Malleswaram Branch premises.My Daughters ethnic wear was purchased which was tagged at 799/-There was a offer price of 399/- which was present on the stand from where this was picked up and also it was confirmed by the Apparels staff.During the billing as there were many items[close to about 42]..this item reconciliation was forgotten by me.The next day when i come and speak...

If there is anybody responsible for customer service at Big Bazaar this message is for him/her: Today on 23 August 2014 at around 1:30 pm i was making a payment for my purchases at Big Bazaar at Indrapuram store. I was the only when at the counter, making my payment when another customer came up from front and stood beside me (on my right side). Since, I was making the payment and entering my debit card pin - i asked the other customer...

On 20th Aug of 2014, we purchased Kohinoor everyday Basmati rice(2 kg) in Big Bazaar of Tiruppur .The introductory offer says the price of 1kg rice is Rs.80. But in the bill we found they charged Rs.194 instead of 160.And for moong dhal(2.004 kg) they billed 230.46 instead of Rs.218. For Tamarind loose(1.038kg) they billed 145.32 instead of Rs.140.For chana dhal(1.008 kg) they billedRs64.51 instead of 54.For chana kabuli(2.014kg) they billed...

Sir I visited big bazaar on 17 th aug with my family. After sometime when my wife checked her purse to her utter surprise she found that purse was cut with knife which indeed is serious issue in context to the people s security who visit big bazaar, that knife and other such instruments are gone un noticed despite security check up. In this incident I lost a mobile and around 800 rs, which is not a big issue. What surprised me the most...

Misbehaviour at Cash Counter by Ranjit Gogoi on 20/8/14 while billing. on a bill of Rs.140.00, I had tendered Rs.500 note, but he refused to accept and asked for change or go to a shop where change is available. Shocking rude and unfriendly threatening behaviour. I will think twice before visiting any Big Bazaar outlet next time. Train your rude staff how to talk and behave with customers . Worst experience possible where after purchasing,...

I am a regular customer of Big Bazar (Saltlake, Kolkata), I have purchased 2 no.of sarees amounting Rs. 2245/- and a Sensodine Toothpaste amounting Rs. 160 against vide Cash Memo No.0014784 and 0020852 respectively. I did not had my Payback card with me by that time. On asking it has been advised me to bring that card to the Customer Help Desk within 7 days to get the rewarded point. I went there for that Purpose on 18/08/2014 with my pay...

I am a regular customer Of Big Bazar. Today i visited big bazar store located at bareilly (u.p) in phoenix mall.when I went for billing there was huge line for billing at all counters.There was no proper management.I was standing in a line continously for 25 minutes.This is full wasting of time and when i reached counter i saw person employed at billing was not doing his work sincerely.He was busy in telling all the people the benefits of...

My name - swapnil thakur Address- nanded city, sinhagad road, pune, 411041 Contact- [protected] In the last 2 months or so, i have purchased one wardrobe worth 35000, one TV wall unit worth 11000, one dining table worth 15000 and all bathroom fittings worth 7000 for my new house. The total sums up to 68000/- from Hometown, Kothrud, pune. But i am very dissapointed by the after sales support team of hometown. After the products have...

My name is swapnil thakur staying in Nanded city, sinhagad road, pune. Contact [protected]. In the last 2 months or so I have purchased wardrobe worth 34900, tv wall unit worth 15000, dining table worth 15000 and bathroom fittings worth 7000. Total sums up to 73k. But I am very disappointed with the after sales support team of hometown. The fittings are so poor that after loading the stuff in wardrobe and wall unit, the alignments of the...

Home Town of future group is the worst place to buy a furniture from . They never abide by their promises and delivery date.I had purchased a bed from there and was told by the sales executive that the delivery of the product will be done by August 08.2014. But the product has not been delivered till date and when I called their customer care they say that the product can be delivered only after August 17, 2014 as the product is out of stock....

My Self SANJAY DAIYA From Jodhpur, Raj. 342001. I am your customer and today visited big bazaar now i am talking your kind attention towards following. My cash memo no 0050888 Tr. 87192 Dt. 13/08/14 Time 14:42 Item Code[protected] Item Name ENGAGE Men DEO (Scheme buy 2 get 1 free ) The amount is Rs.320/- (Three hundred twenty only) but sir they charged Rs.350/- (Three hundred Fifty only) You are requested here please look...

I purchased a LG freeze on 4 august 335 L worth rupees 36092. they delivered wrong color at home. I asked them for the color if they had in stock while purchasing so at that time they said yes they have. but after delivering wrong color when i went back to ask they said they dont have color of freeze what i wanted and now use the wrong color they delivered. i asked to refund my money becaude i didnt like that color at all on which they refused....

Date:7th Aug
Ma'am,


Today at 12 noon I went to your Big Bazaar Outlet at Vasant Square Mall where we picked up 4 small items. On the 2nd floor out of 10 stations only 3 were working rest all were closed and the queue were long keeping the festive season in mind, otherwise also the cash counters hardly work at this outlet.The cashiers are extremely slow and ill mannered.Then we went to the ground flow cash...

I have done a shopping of Rs.894 from Big Bazar, Patia, Bhubaneswar, PIN-751024 on[protected] and paid the amount from my debit card. I have brought 1 packet of Surf excel quick wash worth Rs. 94 and some other items. But unfortunately the bill is made for 2 packets of Surf. Also I have taken a carry bag of my own but am also charged with Rs. 5 for the shopping carry bag also. So a total of Rs. 99 false bill is made. I request you to look...

We had booked a sofa on ?26th July with the details mentioned below. We were told the sofa will be delivered in next 3-5 days or even if there are any delays in warehouse it will be delivered and assembled by 9th Aug-14. While booking the sofa it was made very clear the delivery of the same needs to be done only on a Saturday since that's the only day me or my wife will be available. This was readily agreed on booking. However for the last...

I have unfortunately placed an order from NOIDA GIP store SO number [protected] on 26th July which was promised to be delivered maximum 10 days. First I received a text on 2 Aug. that order would be delivered in 24 hours. Now maximum time has been crossed too. THE CUSTOMERCARE DEPT IS AS PATHETIC AS THEIR STORES PAY NO HEED TO CUSTOMER BEING HARASSED. DESPITE ALL OF THIS THEY HAVE THE AUDACITY TO GIVE ME A NEW DELIVERY DATE that is...

Hi I have unfortunately placed an order from NOIDA GIP Store SO number [protected] on 26th July which was promised to be delivered maximum 10 days. First I received a text on 2 Aug. that order would be delivered in 24 hours. Now maximum time has been crossed too. THE CUSTOMERCARE DEPT IS AS PATHETIC AS THEIR STORES PAY NO HEED TO CUSTOMER BEING HARASSED. DESPITE ALL OF THIS THEY HAVE THE AUDACITY TO GIVE ME A NEW DELIVERY DATE...

I waseem Abdullah did shopping from central jaipur location on 16th july, 2014 under flat 50% offer scheme. I bought a urban republic jeans worth Rs 1300 and made payment via HDFC Bank Credit card . At the same time i realise that my jeans was not up to the mark and i return back to central people . They refused me to refund my money and gave me a credit note of same amount ( valid for a month). Unfortunately i lost the credit note . Request...

I am Sampa Bhowmick.Yesterday on 3rd August 2014 we went to shop at Big Bazaar Agartala. After all purchase and payment we were going out of the store when security stopped us and told that it was declared 5 bags while we have 6 bags. They took us again to 2nd floor and there after an hour's check and recheck they came to this conclusion that it was the counter boy's fault. After that without any apology the person who checked all items...