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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Apr 14, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 79

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D
Dhvani Dhebar Dharia
from Mumbai, Maharashtra
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unsupportive cashier

Address:401107

We recently visited big bazar, thakur mall in mira road. The guy name Ankit Panchal was at the cash counter. We are having ICICI supported American express card. We were very sure that all POS machines do not support American Express card qnd we told him upfront. But he was very stubborn to not understand it and kept telling us that our card was not working. After arguments of 20 minutes manager Mihir came and got another GPRS machine and...
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Raghavan Bv
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offers from the company

Address:Calicut, Kozhikode, Kerala, 673020

Received sms from big bazaar as big bazaar members exclusive... American tourister hard trolley mrp rs8500 rs.2500only user code... Till 21apr. When we approached the big bazar outlet at calicut in kerala on 20 th april they said that stock is not available. But in sms it did not mention that the offer was valid till the stock exhausts. So we were offered a service as exclusive member of big bazaar and when approached we were denied of the...
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S
sharmapraveen
from Mumbai, Maharashtra
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big bazaar misbehaviour at his premises..

Address:Ranchi, Jharkhand, 834001

Big bazaar - reminder - ix - complaint - bb[protected] - complaint for assaulting customer and his family at big bazaar premises publicly on 15.9.2018 at big bazaar (Main road –ranchi).

Dear md - big bazaar - mr kishore biyani,
Reminder - ix.
Awaiting for response,
Please also note that i will be highlighting your poorest / nil response and also assaulting me publically to social media and i will not...
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S
Shraddha0180
from Delhi, Delhi
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they charged me for the bag separately

Address:12A/37 W E A, Karol Bagh near Ashu Place Hotel, New Delhi, Delhi, 110005
Website:Big bazar

On 14th april 2019, monday, i bought things from big bazar, of above 2000/- and they charged me rupees 18 for the bag separately!!
I got to know today that you cannot be charged for the bag which contain there brand name written on it!!!
So my only complaint is how they charged me for the bag on which there brand name has been written 'bigbazar' has written....
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V
Vinay Kewlani
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double transaction

Address:421301

This is vinay kewlani
I paid rs 3091.48 at big bazaar, metro mall kalyan east by google pay on 17/03/2019, but money don't credited to big bazaar and debited from bank. After asking them what have the problem they said i have to pay another payment of said amount which i pay by my debit card. And in return they gave me the letter saying the amount is atomically credited in my account in 7 working days. Till now i didn't receive any...
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A
Aakash deep jaiswal
from Allahabad, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

staff's customer handling issue

Address:Kapoorthala in front of Pragati market, Lucknow, Uttar Pradesh, 226024

One of fbb in lucknow at kapoorthal a security guard names kamlesh (Not sure but he is handling baggage counter)
Few days before i was given a trouser for alterations in a carry bags, yesterday they back me in a hand without carry bags, i was asking the same with one of staff he refused to, again the same security guard came and told me 'ni milega jo karna hai kr liye' i asked him complaint book the they give me a rough book tolding...
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S
Shamik Choudhury
from Mumbai, Maharashtra
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big bazaar charging for carry bags with brand logo

Address:Kolkata, West Bengal, 700057

Big bazaar is charging customers for carry bags which have their brand logo which means they ask the customer to pay for their own publicity.
This is directly against consumer court judgement. Please refer below judgement
https://barandbench.com/consumer-forum-bata-carry-bags/
For further clarification please contact me on [protected]@gmail.com or [protected]...
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T
Thiru sai
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unprofessional manager with rude behaviour

Address:Tarnaka, Hyderabad, Andhra Pradesh, 500076
Website:Www.bigbazar.com

In big bazar which is located in tarnaka, hyderabad today i. E on 18.04.19 i faced a issue in the mens clothing department with the manager named ajay where he failed to remove the offers kept without stock, wrong offers and wasted my time instead being apologize he was arrogant and behaved badly with his manner he failed to be as a manager.

Wih his unprofesionalism, lack of proper guidance to his subordinates regarding the...
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J
JohnAnand1812
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

selling expired items

Address:560083

I went to one of the big bazaar outlets on 16/04/2019 located in bangalore, bannerghatta road (Lower ground floor of royal meenakshi mall) i found expired pizza (Heat n eat) are kept inside the freezer and complained to their employees. They said you don't take it, we just kept it inside as there is no other place to keep it, such an irresponsible answer. I still purchased items worth 1170/- (Invoice number:[protected]) and to my surprise...
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P
prade81
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outrageous behaviour of the staff

Address:kolkata, Kolkata, West Bengal, 700091

The staff has full goonda gardi, even their spouse they think they have all sorts of rights being staff. This lady staff was getting her bag billed from the cash counter operating for food. The issue was not getting billed, the issue was she accompanied by her husband, the manager and the cashier were chit chatting and taking their own sweet time with customer waiting in the queue. The question is customers are not allowed to use counters...
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S
Satinder Gill 0060
from Delhi, Delhi
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regarding the misbehaviour and woking the products

Address:Gurusar sudhar.main bazzar, Ludhiana, Punjab, 141104

Dear sir

I m harinder singh gill from ludhiana. I bought koryoword air conditioner from big bazzar ludhiana silver arc mall. When the ac not working properly i call ur employer regarding the issue he doing miss behave with me. My experience very bad after attach ur comapany. Now i want ur help regardig ac complaint nd miss behave. As u r a senior officer i raise this issue in front o[censored].. Otherwise i will go to consumers court...
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V
Vikram Rajan
from Puruliya, West Bengal
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carry bag charged

Address:Faridabad, Haryana, 121001

Today i pulrchased some items from big bazar (Future retail ltd.) sewa grand mall sarai faridabad for rs. 682 vide memo 0001267 of 17/04/2019 and i asked them for a carry bag they charge rs.8 for that. I today read in nbt that chandigarh consumer forum has panelise bata ltd. For charging carry bag. So please help me. Every time when we purchase from big bazar etc they charge for carry bag.

C...
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A
Abhishek927
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

air conditioner

Address:Ozone Galleria Mall, Saraidhela, Dhanbad, Jharkhand

Dear team,
I had billed 1ton ac on 5th of april, from your store at dhanbad,
That time sale staff say's within a week they will deliver the product at home address. But still i am not received product,
Further i got a message on 07th of april from big bazaar that your product delivered your challan no. - 826306. When i meet with this message to your store due to close of the product that msg was delivered. Right now...
+1 photos
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S
sukumar chandra
from Darbhanga, Bihar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerators

Address:MIDNAPORE, 721101

Dear Sir,
on 24/01/2019 I have purchased the following item under capital goods.
1. KORYO REFRIGERATOR model KDR2100S3F

But unfortunately one problem I found in refrigerator as the water does not comming to tray and the whole water is pouring outside. So, I made one complain to customer care with service ticket No.[protected] on 12/04/2019. Since nobody attended, I got assistance from Bigbazar Kharagpur and...
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Sushil kalita
from Mumbai, Maharashtra
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claim settled but not credit my account

Address:Bhangagarh rajgarh road, Kamrup Metropolitan, Assam, 278161

Dear
sir/mem,
I mr. Sushil Kalita X emp Bigbazaar...my pf claim already settle..today 7/8 days gone.but not credited in my acount...my UAN no is[protected]
My emp id 278161
Pf acount no - MHKMD[protected]
Joinning date -16/10/2012
Resigne date - 01/11/2018
pls slove
Regards
Sushil kalita
[protected]...
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G
Girindra7
from Mysore, Karnataka
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ordered not delivered

Address:Marathahalli Outer Ring Road, Near Innovative Multiplex, Aswath Nagar, Marathahalli, Bengaluru, Karnataka 560037, Bangalore, Karnataka, 560103

I bought 3 products from hometown (Bangalore, marathalli branch), a queen size bed, a mattes for the same and a sofa cum bed in exchange of few old furniture. It was promised to us that the old furniture will be picked a day before the delivery date which is 14th and 15th was the delivery date. They picked all our old furniture yesterday leaving us with nothing to sleep on. For a night we adjusted as we promised them earlier, but they informed...
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R
Radhakrishnan Nambiar
from Mumbai, Maharashtra
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project brown egg

Address:104 KK. Gupta Ind. Estate, Opp Jwhar Talkies,Dr.RP Road,Mulund W, Thane, Maharashtra, 421204

My complaint is wrong way pramoting product.. Today from big bazaar - palava, baught a dozen brown [protected]@64/6pc pack. Firstly the rack it's self not displayed mrp on visible form, secondly mentioned 29/ as big letter informed discount limited to 2 pack on future card on v.. Small letter, hoping discount paid by their card. But later when checked found its for future pay app and offered returning.. But this is nothing but in ethical pramoting...
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A
Adv Ruchi Verma
from Jalandhar, Punjab
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charging for carry bags despite court orders

Address:Paras down town square

Visited big bazaar paras down town square zirakpur punjab. They are still charging for carry bags which have their name printed on it on ground that it is refundable.
We took the matter with the complaint desk they insisted that they are doing nothing wrong as their carry bags are refundable whereas other companies don't refund. Who will go to their outlet just to return the bags? Will he not incur other expenses like petrol/ parking...
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Faruque Ansari
from Bengaluru, Karnataka
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broken/faulty piece delivered

Address:Bangalore, Karnataka

Order no: [protected]
Registered no: [protected]

On 7th may i have booked koryo (Future group brand) 6.2 automatic washing machine from e-zone (Future group). On 8th it got delivered but broken/faulty/rusted piece (Pfa images).

Product is lying in my home as it is it was delivered. I want a either refund or replacement for this.

Their team is simply passing the time, please help.
br...
+8 photos
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gogo6550
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need duplicate copy of bill

Address:spazedge mall sec-47, sohna road, Gurgaon, 122001

Hello there, i purchased some stuff from big bazaar on 8th march, 2019 and i somehow lost the bill which is required by my company so to locate i also updated my contact no. Which is - [protected] and mail id is "[protected]@gmail.com" and it was amounted about rs.1800 (I bought some chocolates on womens day) please reply as soon as possibe i am in tremendous need......
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