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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Feb 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

View more phone numbers

Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

View more phone numbers

Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 82

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M
Mayank P
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negligence in service

Address:Jaipur, Rajasthan, 302020

We have purchased yesterday 2 frocks for baby along with some groceries from big bazaar.
After billing and back to home we found that the magnet from the clothes is not removed. This kind of negligence is absolutely not acceptable.
Now who is responsible to remove these magnets and also it means that sensors are not working at all.
Bills and clothes images are attached herewith.

Now we need to again go...
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K
Kaur joginder
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overcharged bill

Address:Jaipur, Rajasthan, 302019

Hlo
I am your profit club member. Last i visited your swej farm jaipur store and my bill number is [protected] dated : 11.03.2019.
On that day there was discount on parley g biscuits and maggi family pack but i have been charged with full amount when i asked your executive she said within 2 hours you will get cashback on your future pay account but it's 14th today but no cashback has been given. Why your people are not...
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B
bhatt007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loss self

Address:Ambala cantt, 133001

Today i visited at ambala cantt located big bazar on 13 march 19 with my family when i was going back from exit your staff stopped my wife and told u can't go out the t shirt u worn is invalid or by theft u got it...in front of public they told to remove jacket to check t shirt now i want to put case against you for loss honor tell how can i reach to you because your customer support also did not help me. Provide your email and address to...
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A
arunexcise
from Durgapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to change mobile number in payback card

Address:city centre, durgapur, 713216

I have been requested to toll free number and customers service in bigbazar, durgapur in many times to change my mobile number given in payback card. But they are not responding to my request. My earlier number is [protected] which is not in service now. I want to change my mobile to [protected] now. Please do the needful and change my mobile number from [protected] to [protected]....
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V
Vijayanthadiyoor
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehavior by staff member

Address:Tarnaka,Hyderabad, Hyderabad, Telangana

I am a senior citizen retired from group a service of central government. I am a regular customer of big bazaar for the last 10 years. Initially i used to visit the outlet at abids, hyderabad and later at tarnaka, secunderabad.. On 06.03.2019 i had a bitter experience from the in charge, customer care, when i approached to renew the profit club card. If i remember correctly his name is hussain. I request you to kindly look in to this and...
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D
dasdibyendu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prestige hob damage

Address:713101

Dear sir,

I hv purchase a prestige hob dated 23/03/2018 after purchase the product i found that the function of the product is almost damage. But i not inform your organization i tk cr the product in prestige company but till date they are unable to running the firing system of the hob. Lastly i complain in jan 19 but they ignore me (Comp no kol461038). So if it is the after sale service, what can we do? We buy the product...
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A
Awesome.omkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about not having any packaging options for customers

Address:V3s ,nirman vihar,delhi, 110031

Last thursday dated 7/3/2019, we went for groceries shopping to big bazaar. When we bought everything we want and did all things like billing etc i asked manager cartoon box in which want pack my groceries, as i shoped for 20000 they have to give me that cartoon for free bit instead of giving it free he offer me to buy their big bazaaar bags at ₹18 per bag well, you know what it's ridiculous. This kind of customer support you offer? That's...
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N
nirmi
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I want know my pf status

Address:BB-ZERRAKPUR-DOWNTOWN SQ MALL, Mohali, Punjab, 140603

Hi i am nirmal singh choudhary, i am former employee of big bazaar. I was joined future value retail limited 22/7/2010 and i was resigned to this job on this date 31/5/2011. After some time i was applied for pf withdrawal four times, but still know till date i don't have received a single rupees of my pf. So know this time i want to get help and some query about my pf.
Name - nirmal singh choudhary
Emp. Code - 176199
D....
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S
Shankar99527504
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skywalk big bazaar chennai

Address:Chennai, Tamil Nadu, 600029

Skywalk big bazaar branch cheated me in exchange scheme. They took my fridge and my tv for a amount of 3000. The scrap person said that big bazaar will issue 3000 rs vochuer and and shop for that amount. But now they saying that i need to shop for 30000 so that i can get 3000 rs offer. They didn't informed me. They given the false commitment. And i complaint to big bazaar branch and they saying they won't help me in anyway in rude manner...
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S
Sankaranarayanan Venkatasubramanian
from Srinagar, Jammu and Kashmir
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improper behaviour of your staff at erode and i am not satisfied with your service

Address:30/2, Vasantha Viji Illam, 2nd Street, Gandhi Nagar, Moolapayalayam, Erode-638002, 638002

My membership card no. Is [protected] and i had paid rs. 1000/- (Rupees one thousand only) towards membership fee at future retail limited, nilgiris franchise, 11/6, 11/7, nehuji street, poondurai main road, kollampalayam, erode - 638002. After becoming the membership on[protected], my first purchase was rice 10 kgs. And your staff told that i would get cash back facility on 5 e. M. I.. First e. M. I. Was on[protected]. Since i failed...
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Address:Surat, Gujarat

I brought 2 file folders from bigbazaar, each costing me ₹499.

However exactly the same product is of ₹ 348 + 10% additional discount, on flipkart also will be delivered to my doorstep.
Hence,
Final cost on flipkart = ₹ 314 per no.
Final cost at big bazaar= ₹499 per no.

Highly disappointed with bigbazaar

Selling products at almost 150% higher rates "it's a loot"....
+1 photos
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G
gopinathg
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

koryo rice cooker warranty issue

Address:Jamnagar, Gujarat, 361006

I bought the electric rice cooker april 2018 in paytm mall. With in one year product got damaged. I have contacted lot of times to koryo customer centre amd future groups. I didnt get solution till yet. Koryo service centre created the complaint id, without resolving issue complaint id has been closed. Till today i didmt get any product. If i called to koryo team those are saying issue resolved.
I was contacted seller (Future group)...
+2 photos
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G
Gokul Halan
from Tarikere, Karnataka
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wardrobe exchange program

Address:AECS, 560037

I recently exchanged few product and got coupons for deniem. I understand t&c are applied as per the details you have listed behind. But i don't see a any were that one coupon is applied for one product. When bring this up in the store the team is mentioning that t&c are said verbally and they are being harsh to the customer.
-in orbit mall bangalore store...
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R
Rajuj859
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

big bazaar staff behaviour

Address:P Mall, Exhibition Rd, Near Standard Chartered Bank, Old Jakkanpur, Indira Nagar, Patna, Patna, Bihar, 800001

I visited big bazaar located at exhibition road, patna dated 03rd mar 2019. I stood in billing queue and only 2 people were ahead of me in the queue but the big bazaar staff named sunil yadav, at the billing counter was doing his work very casually and after waiting for 30 mins, i intervened asking him to speed up as other people are waiting in the queue. Finally, when my turn came for billing, i told him not to bill carry bag as i already...
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S
sandjivy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indecent staff

Address:605011

On 3/3/2019 i visited big bazaar in providence mall in puducherry at 11:30 a. M, i selected shorts and went to the trial room to check the fitting, when was changing a heard a knock on the door and i ignored, the knock was repeated, i opened to see a security guard standing, he told me that one customer has forgotten his shirt and wants it.
Is this how you train your staff in treating a customer? Nowhere in the world will such a kind...
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D
drarnab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bilking desk sreebhumi big bazar

Address:Sreebhumi, Kolkata, West Bengal, 700048

Counter no.15, sreebhumi bigbazar, 03.03.19
Billing done for a customer, carrying approx 10 profit club cards and 3 mobiles billing from 2.30pm till 2.55pm and multiple billing reciepts and no one even customer care and billing admin not entertained.
Mr surojit was on duty accounts incharge and pointed out as billing incharge as well who was not present at time of occurance and customer complaint desk lady was too busy to talk...
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S
Saloni SSuri
from Noida, Uttar Pradesh
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billed once but upi charged 5 times

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

On wednesday 27feb2019 evening my upi i'd was charged 5 times for 1 transaction coz of your cashier..

When i asked your customer service team they said i'll get a reversal in 2-3days..

Amount 1367/- debited 5times on bill numbers 87129

Icici asked to contact big bazaar but no one answered their customer care call

I need the refund for the 4 failed transaction...
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P
Patankar123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing problem

Extremely dissatisfying experience. There are long queues at the billing counters. Apparel for apparel coupon usage require one bill for each apparel, resulting in huge wastage of time as well as papers. The rs 100 coupon against shirt for shirt not operative, reduces only 75 percent. 2 sets of items purchased on buy 2 get 1 condition malfunctioning. Took one hour to complete billing....
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N
nvagyani
from Pune, Maharashtra
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vip trolly bag

Address:Kumar pacific mall, shankar Sheth road , pune, 411037

I have purchased vip trolly bag on 20 jan 2019. But somehow the big bazaar bill is missing. So i want duplicate bill. So i went to big bazar customer care, pune where i was purchased this vip bag. I show them online transaction receipt also no return on warranty card. But it can't help. They can not give me duplicate bill recipient.
No written on warranty card is 10|6404.
And online sheet details mid [protected]. Tid mh034404...
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Y
Yash211986
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsealed muscleblaze container with missing tablets in it

Address:Agra, Uttar Pradesh, 282006

I have buyed muscleblaze multivitamin from big bazar agra on 26/02/2019 memo no. 0007528.,, ch: 400909,, tax invoice no. [protected], i didnt notice at that time that the upper seal is close with plastic tape i think it must be for extra precaution but when i came home and opened it i found that the seal is cracked and tape is used to cover it and inner seal is broken and there are only 40 tablets in the box instead of 60, this is a...
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