Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Date of incident : 26 march
Company name : hometown (Jmd megapolis, sector 48, sohna road, gurgaon)
My bank name : yes bank

- i purchased curtains from hometown but one of curtain was defected and we saw the defect just after billing but the problem is we already paid the amount and the amount had been deducted from my bank account. I request the home town staff to replace that curtain but they had only one piece...

I bought a top and use it only twice. And the back of the dress started to loose the cotton.. I did not expect this. My 499 rs is wasted.. I always appreciated the big bazar product.. But this time really very disappointed.. I will never going to buy anything from fbb. I spent 3 to 4 k in every 2 to 3 months at fbb.. Seriously such a bad quality product i have ever seen......

On 7th i purchased for rs.3043.. At the exit where bill & items were checking... I missed one shirt & 2 hankey sets... After going home while i was checking i observed shirt & hankey sets are missing... I immediately called to bigbazar and lodged complaint... Till know the problem is not solved.. I will see 2 more days and lodge complaint in consumer forum......

I have complained to future pay for refund of my money rs. 5000.00 from future pay central wallet on 18/03/2019.
Customer care assure me to refund of my money within 3working day. But money not refunded to my account.
After that i am calling daily to customer care executive of future pay for my money and they assure me to refund is in process and will process till next day. I am daily calling customer care executive from 18th...

Purchased forbes trendy wet and dry DX vacume cleaner o[censored]rekha forbs company on[protected].the attachement provided with it is not compatible to suc water. Complaint lodged in the service center on the same day and repeated try with service center replied that. Pl contact the place where it is purchased. On 7-4-2019 Vishnu from big bazar mysore received conplaints. Proper responce not received till now. Today your devaraj asking full stiry...

Hello,

We bought a llyod split 1 ton inverter ac from big bazar on 2nd april 2019.
Memo no 1233797. And a synphony diet i50 cooler on the same date.
The cooler was with a defect and we had to call the service boy from symphony and we were promised that the installation will be done by saturday 6th april but nobody came even date.

The ac was sold with a cash back of 5000 on my futurepay app with...

We have booked an koryo 5 star smart inverter ac on 4th april, 2019 from branch tarnaka, hyderabad, telangana.
The ac got delivered on next day but installation is still pending it has been more than 100hrs from the date we purchased.
Your store people promised us saying they will install the product with in 48 working days.
There is no response from you store.
If my issue is not resolved i will file a complaint...

Brought refrigerator from big bazaar with exchange of new whirlpool fridge. The new fridge has been delivered with no cooling gas and both companies are not cooperating which is why lots of damages has been taken

Bought refrigerator[protected] same got delivered[protected]

We were going outside of delhi and came back in the last week of march, when we switched on the fridge than we found that the fridge is not...

I went big bazar grocery store
At bill counter billing girl give me two cosmetics product and say it is free of cost

After billing i check out all that i purchased then i found that two cosmetics product added in my bill that she said free of cost

Which is totally chitting with me

I kindly request that short out my problem

Ch: 99912862 saloni kahar (Counter)...

Good afternoon
Kindly note the issue which is repeating again and again with us. Your belgaum big bazaar food section is not making bill. Next they are making bill for only bulk buying retailer and wholesaler in. Every smart search and offer time. While your coupon is not valid on oil than also they are giving to bulk buyer.
Note the billing person name - sahil.
Every time we are facing the problem with big bazaar regarding...

Customer service was horrible. I had to wait for more than half an hour on the counter even after having fast bill desk i had to wait because of billing problem. And there was no good service given or any compensation to tlme. It has only harrased me and i need a strict action for this. The manager has also not responded very well for the bad service. He tells that it is not his problem it's digital problem but they should have check the...

You guys are the worst grocery store available in india.
Executives here are so pathetic.. They always lie, give fake information or do not tell the complete information to customers n sell their offers. When customers come to know that he/she has been fooled then he/she goes to manager available over there.
And the important point is managers are worst than anything in the world. If you go there to resolve your issue they...

I didn't purchased the two tropicana mix 1l packs. The counter boy - swapnil mehta added the amount of 480 rs in my bill without my knowledge. He was arguing with another customer on those products and during this fight of his with another customer he added those products in my bill. This is highly unacceptable and total careless of the counter person. Need refund of that amount asap.
Invoice no. [protected]...

So today i went into an easy day store in sector 4. I took two packets of milk and i went to the cash countet. They have three counters in this store but there wasn't a single employee on any of these cash check out counters. There were 4 employees in the store two men two women each of them conversing amongst themselves but no manning any of the counters after 10 mins another customer came and with him another employee that customer had...

Dear crm

Today i visited at your big bazar outlet tonk road jaipur. I purchased daily uses item and groceries. At the time of selection grocery item i saw your offer on display. As per my trust i gave all item for billing and after billing i was outing from your outlet than your gaurd check my all item, suddenly i saw your invoice than i soaked that you made invoice without offer and make invoice on mrp and more than mrp. br...

Unethical behavior by manager of big bazar gandhidham. As sensor of gate shows that something went wrong. As my 13 yrs child wear a pants which we have purchased from big bazar approx 3 months back, in which security tag was not properly taken out by their staff members at the time of purchase. We are unable to understand why they are not recognised it at the time of purchase. Now they miss behave. Even they not check their camera in which...

I purchased milk from my local bigbazar store (Raipur ahmedabad) on 1st april 2019 which was torn and bad quality milk i threw away. Till no.24 memo no.0008860. Tr : 6760 st : 4739. Date - 01/04/19. Bill amount is 96.00.

I wish to make official complaint about it and want my money back.

Mob - [protected]
Email - [protected]@yahoo.com

Waiting for your quick reply

Regards,...

I have complained to Future pay For refund of my money Rs. 5000.00 from Future pay Central wallet on 18/03/2019.
Customer care assure me to refund of my money within 3working day. But money not refunded to my account.
After that I am calling daily to customer care executive of future pay for my money and they assure me to refund is in process and will process till next day. I am daily calling customer care executive from 18th...

Don't ever go to big bazar birati. I have been a regular customer of big bazar various branches but the worst is the big bazar birati. There is a manager named mr. Mainak who has always been rude to his customer's. He opens the cartoons of the refine oil boxes (Pack of 12) and put various items inside it and allows the security guards to allow the shopkeepers to take the boxes outside, when we asked the security why is he allowing the customer...

Today i. E on 31.03.2018, i visited big bazaar situated at malad, link road, mumbai. I purchased various items of valued rs.13000/- approx.in four bills of rs.3000/- each approx. As there was a long queue behind me at billing counter and also having blind trust on big bazaar, i immediately made payment of my bills and didn't tally the items with the bill. But after reaching at my residence, i tallied all the items with bill, out of 4 bills,...