[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — big bazaar scam

Address:Big Bazar Birati, Kolkata, West Bengal

Don't ever go to big bazar birati. I have been a regular customer of big bazar various branches but the worst is the big bazar birati. There is a manager named mr. Mainak who has always been rude to his customer's. He opens the cartoons of the refine oil boxes (Pack of 12) and put various items inside it and allows the security guards to allow the shopkeepers to take the boxes outside, when we asked the security why is he allowing the customer to take so many cartoons that too without checking when we (Other customers) are being harassed by you not to take the cartoon outside, his clear words were "eta bar korar permission mainak sir diye che". When we insisted him to at least check the boxes he clearly refused it. When we asked mr. Mainak why is he doing such unethical thing, why is he harnessing other genuine customer's (The senior citizens, pregnant ladies, one with infants) when he is himself allowing shopkeepers to steal things from big bazar, he clearly told "apna der maal return kore din, ekhan thike kinte hobe na." when we asked him to return the money he even refused to return the money. We have taken the full video of all this. Please take action against this.
Was this information helpful?
No (0)
Yes (0)
May 10, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Shubham,

Our team would like to look into this. Help us by sharing your contact number at [protected]@futuregroup.in

Regards,
Priya
Future Group
Complaint comments 

Comments

I had greivenance which was booked 2 times in big bazar ambala but yet action was initiated [protected]
I was buy some shirts from bigbazar chandrapur, but i was refund it but they didn't gave me refund of my money.it already 8 days completed.
So please help me asap
5 times raised complaint about the noise on my bed which I purchased from home town still awaiting for resolution.

Thanks
Biswojit Panda
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3867
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information