Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I went to purchase the diary milk silk chocolate as there was a 50% cash back offer in future pay on 14.2.19. I got the notification around 4pm and rushed to nearest bigbazar at around 5pm. ( Big bazar esplanade, Kolkata outlet).
They said that the item is out of stock and forced me to buy other items.
Also the customer care help desk did not verified about stock.
I need a detail about total stock received of diary milk...

I went to the big bazar shopping on the 25 may 2018. I bought a one ezee press (Iron) and same press foluted, i am told that your product foulted so they told no issue same has check and give a best solution but till same completly 10 month complete but no solution also when every time vist give a sweet toffy (Goli) no solution. And get please give a some time i call you contact with in one or two days but still no call and no solution.br...

From
K. Reghunandanan thampi,
T c 36/564
Pournami, palkulangara,
Trivandrum.
To
The manager,
Bigbazaar, pazhavangadi
Trivandrum.
Sub: humiliating and labelling me as a thief by the security to protect the billing clerk –reg:
Ref:bill no:tax invoice no:[protected]
I am a senior citizen aged 65 years and a regular customer of big bazaar from the time it started....

This complaint was sent to [protected]@hometown.in 3 Feb and before that from 7 January i am continuously calling and asking for status.

Recently I have purchased full hydraulic Queen size bed with mattress. I have purchased this from hometown near garvare college Pune.

While purchase, Store was having same bed but half hydraulic with screw fitted base and agent committed that I will get same type of bed with full hydraulic...

The coordinators misbehaving with the customers and passing comments like so unprofessional and charging more than market price at the time of billing which as a result we have to go again and again to correct the bills. Not removing previous price tags (Offer price tags in the food bazaar), hence confusing the customers about the actual big bazaar price....

Hello,

I bought few items on 10/02/2018 from fbb. I need to return one of the products, somehow i have misplaced the bill.

I need to get a duplicate bill for the purchase of garments got them from sharath city mall, kothaguda, hyderabad. Mobile no [protected].

I request the team to help me out to obtain the bill.

Thanks in advance.

Regards,
Kapil kamra...

Hello,

I purchased a pack of imported mangosteen for 499/- on 9/2/2019 18:16 from bigbazar marathahalli-kundanahalli bangalore.. After coming home we cut opened the fruits, fruits were spoiled.

I raised a complaint immediately. Store manager is asking me to bring the fruits to shop and disconnected the call not allowing me to tell any much.
How can they play with customers time and money.
br...

I am sick of writing and complaining everywhere about the fraud done by hometown and no solution provided. I am sharing the email i wrote to them on 3rd November 2018. I purchased a modular kitchen from hometown pune on 10-15 August 2018, order number: [protected]

The quality of product for this 3.5 lakh kitchen is pathetic and poor.

Sanjiv Gogoi and his designer Nopur messed up and did a fraudulent promise of delivering...

I have puchased products in big bazar
*which includes cash back 33% on future pay dated on 28th september 2018
*i did not recieve cash back until the date[protected]
*i approached more than 10 times to big bazar
*they are postponing the date and making my valuable time waste

I request yo to take the complaint seriously

From: k raviteja, [protected]...

Dear sir,
I am a regular customer of yours, i like big bazaar, as it is one place which fulfills all family need.
Every month i purchase approx 6500 to 7500.
But today your system hearted me a lot,
Today i visited your shop and did all the shopping, kindly refer my bill challah no 695488.
I stayed in queue for billing, i was in queue for more than 30 minutes but no issue as i know, sunday little rush...

At billing counter jagdheeshan was very rude and had a very unfriendly behaviour. He was encouraging people to enter in q random while i was carrying my little infant and standing in line for very long. Upon asking him not to do so he infact encourage the people getting in line by taking them first. He even told me go ahead and complain nobody can touch me he said....

I have purchased items from big bazar & asked for home delivery on 24/01/19. Today is 03/02/19 & still i haven't rec'd my product...
Store no-2506 @ avani mall
Because of their negligence i didn't able to give the item to the concern person n today he died.
If this kind if service is given by big bazar, i would request you to close the store immediately as we don't get any facility from that store n the staff are very...

Today i am buying a product clean mate air freshener (50gm) worth mrp is rs 37... But in yours billing department will charges rupees 40 from me. No one can listening to me.. This is not a matter of 3 rupees.. It's matter of prestige or reputation... I am very much disappointed and not expecting from a such a company like you...
Yours faithfully
Dr. S. C. Padhan...

Hello l, m kirty kadyan i purchased do much stuff from big bazzar on republic day sale at 25 ian 2019 there is so any discount but there 8s some issue in bills in bill person make double marking or not cut the amout of some discounted products
Before this when we leave the ambience ur security gard chec the all stuff and m8ss place our bill we get in trouble bcs we have to split it in 2 plz tace care of this matter if i didn't get...

On 26 jan 2019, i purchased grocery from big bazaar and some of the cashier employees were billing through a mobile phone for the customers with limited products. So i went to these cashiers with my colleague and split the products into 3 parts to avoid the waiting time of long queue. The bill amount was

1039.78, 1066.30 and 444.00 and the deducted amount was 1058.19, 1085.17 and 451.86

I raise this concern...

Hello,

I have purchased Grocery on Saturday 26th Jan 2019 from Big Bazaar, IT Park, Nagpur and have opted for Home delivery. Challan number is: 673509 and store number is 2971.

I was told that my order will be delivered by Sun 27th Jan, but till today i.e on 29th Jan, i haven't received my Groceries.

I have registered the complaint on the Big Bazaar helpline no:[protected] and was given service...

My previous complaint is still not resolved. I am again writing the compalint.

This is regarding issue related to successful transaction in future wallet where the amount got deducted from my bank account but yet i couldn't get the money for successful transfer in the future wallet.

1. On 02nd december i made 02 transaction of rs.1500 +1500 via google pay upi but somehow the google pay wallet website showed successful...

Dear team i been to your big bazaar, hebbal standing a que for 30mins in priority counter with only 2items which is allowed only 10 items but your one executive praveen kumar he allowed non que customer with bigger shopping items. When i asked him he removed that priority board abd saying, whatever you want do. I don't bother wherever you want complaint go for it, he is such a arrogant employee i have seen in service industry....

On dated 26/01/19 i purchased a clean mate disinfectant solution with billing amount of 320 however there is an offer of buy one get one free after getting confirmation from concern executive i take one bottle of floor cleaner of 2 ltrs. But the bill i given was 320. Moreover neither they gave me 1 bottle free or deduct the amount of 1 bottle. After communicating with customer care the # fellow is telling me that come with bill we will search...

On 26/01/2019 i visited bigbazar inox ln lucknow for shopping but there was a log que on billing counter and i was feeling urinal pressure so i decided to go toilet first but there at returning they stopped me detectors and claimed me that i have stolen the product but the product was completely unused still they doesn't listen my any sentence and talked me in a very intollerent behaviour and when i complaint their senior rajesh he said "gali...