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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Feb 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 84

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S
Shantanoo_311
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queen size bed issue of hometown.

Address:Pune, Maharashtra, 411030

This complaint was sent to [protected]@hometown.in 3 Feb and before that from 7 January i am continuously calling and asking for status.

Recently I have purchased full hydraulic Queen size bed with mattress. I have purchased this from hometown near garvare college Pune.

While purchase, Store was having same bed but half hydraulic with screw fitted base and agent committed that I will get same type of bed with full hydraulic...
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M
MeherKhushboo
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

coordinators misbehaving with customers

Address:Sundargarh, Odisha

The coordinators misbehaving with the customers and passing comments like so unprofessional and charging more than market price at the time of billing which as a result we have to go again and again to correct the bills. Not removing previous price tags (Offer price tags in the food bazaar), hence confusing the customers about the actual big bazaar price....
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A
Arpana Kamra
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need duplicate bill for my purchase on 10/02/2019

Address:Hyderabad, Andhra Pradesh, 500019

Hello,

I bought few items on 10/02/2018 from fbb. I need to return one of the products, somehow i have misplaced the bill.

I need to get a duplicate bill for the purchase of garments got them from sharath city mall, kothaguda, hyderabad. Mobile no [protected].

I request the team to help me out to obtain the bill.

Thanks in advance.

Regards,
Kapil kamra...
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J
Jayalakshmi M Bhat
from Hosur, Tamil Nadu
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spoiled mangosteen (imported)

Address:560037

Hello,

I purchased a pack of imported mangosteen for 499/- on 9/2/2019 18:16 from bigbazar marathahalli-kundanahalli bangalore.. After coming home we cut opened the fruits, fruits were spoiled.

I raised a complaint immediately. Store manager is asking me to bring the fruits to shop and disconnected the call not allowing me to tell any much.
How can they play with customers time and money.
br...
+1 photos
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B
Bitumani Borah Mhatre
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hometown

Address:Pune, Maharashtra, 412207

I am sick of writing and complaining everywhere about the fraud done by hometown and no solution provided. I am sharing the email i wrote to them on 3rd November 2018. I purchased a modular kitchen from hometown pune on 10-15 August 2018, order number: [protected]

The quality of product for this 3.5 lakh kitchen is pathetic and poor.

Sanjiv Gogoi and his designer Nopur messed up and did a fraudulent promise of delivering...
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R
ravit226
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback fraud - unresponsive towards the issue

Address:Hyderabad, Telangana, 500081

I have puchased products in big bazar
*which includes cash back 33% on future pay dated on 28th september 2018
*i did not recieve cash back until the date[protected]
*i approached more than 10 times to big bazar
*they are postponing the date and making my valuable time waste

I request yo to take the complaint seriously

From: k raviteja, [protected]...
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S
satinder7512
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer service issue big bazaar serampore

Address:712249

Dear sir,
I am a regular customer of yours, i like big bazaar, as it is one place which fulfills all family need.
Every month i purchase approx 6500 to 7500.
But today your system hearted me a lot,
Today i visited your shop and did all the shopping, kindly refer my bill challah no 695488.
I stayed in queue for billing, i was in queue for more than 30 minutes but no issue as i know, sunday little rush...
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P
Pushpa Lulla
from Chennai, Tamil Nadu
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rude and very unfriendly behaviour

Address:Chennai, Tamil Nadu, 600031

At billing counter jagdheeshan was very rude and had a very unfriendly behaviour. He was encouraging people to enter in q random while i was carrying my little infant and standing in line for very long. Upon asking him not to do so he infact encourage the people getting in line by taking them first. He even told me go ahead and complain nobody can touch me he said....
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I
Ishita Guhathakurta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in delivery

Address:Howrah, West Bengal, 711109

I have purchased items from big bazar & asked for home delivery on 24/01/19. Today is 03/02/19 & still i haven't rec'd my product...
Store no-2506 @ avani mall
Because of their negligence i didn't able to give the item to the concern person n today he died.
If this kind if service is given by big bazar, i would request you to close the store immediately as we don't get any facility from that store n the staff are very...
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D
DrSubash
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly charged

Address:767018

Today i am buying a product clean mate air freshener (50gm) worth mrp is rs 37... But in yours billing department will charges rupees 40 from me. No one can listening to me.. This is not a matter of 3 rupees.. It's matter of prestige or reputation... I am very much disappointed and not expecting from a such a company like you...
Yours faithfully
Dr. S. C. Padhan...
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K
Kirty's Decor
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding mistakes in bill during republic day sale

Address:New Delhi, Delhi, 110077

Hello l, m kirty kadyan i purchased do much stuff from big bazzar on republic day sale at 25 ian 2019 there is so any discount but there 8s some issue in bills in bill person make double marking or not cut the amout of some discounted products
Before this when we leave the ambience ur security gard chec the all stuff and m8ss place our bill we get in trouble bcs we have to split it in 2 plz tace care of this matter if i didn't get...
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J
Jatin Dhillwan
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduct amount more than the total bill amount

Address:122018

On 26 jan 2019, i purchased grocery from big bazaar and some of the cashier employees were billing through a mobile phone for the customers with limited products. So i went to these cashiers with my colleague and split the products into 3 parts to avoid the waiting time of long queue. The bill amount was

1039.78, 1066.30 and 444.00 and the deducted amount was 1058.19, 1085.17 and 451.86

I raise this concern...
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ankur1986
from Nagpur Urban, Maharashtra
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order not delivered after many days of purchase

Address:Nagpur, Maharashtra, 440022

Hello,

I have purchased Grocery on Saturday 26th Jan 2019 from Big Bazaar, IT Park, Nagpur and have opted for Home delivery. Challan number is: 673509 and store number is 2971.

I was told that my order will be delivered by Sun 27th Jan, but till today i.e on 29th Jan, i haven't received my Groceries.

I have registered the complaint on the Big Bazaar helpline no:[protected] and was given service...
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Address:New Delhi, Delhi, 110063

My previous complaint is still not resolved. I am again writing the compalint.

This is regarding issue related to successful transaction in future wallet where the amount got deducted from my bank account but yet i couldn't get the money for successful transfer in the future wallet.

1. On 02nd december i made 02 transaction of rs.1500 +1500 via google pay upi but somehow the google pay wallet website showed successful...
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C
Chinmay CHIRANJIV PARIDA
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

staff misbehave

Address:Bangalore, Karnataka, 560092
Website:www.Consumercomplaints.in

Dear team i been to your big bazaar, hebbal standing a que for 30mins in priority counter with only 2items which is allowed only 10 items but your one executive praveen kumar he allowed non que customer with bigger shopping items. When i asked him he removed that priority board abd saying, whatever you want do. I don't bother wherever you want complaint go for it, he is such a arrogant employee i have seen in service industry....
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J
Jyoti Krushna Dash
from Adoni, Andhra Pradesh
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not get the free goods after purchase in offer period

Address:Visakhapatnam, Andhra Pradesh, 530046

On dated 26/01/19 i purchased a clean mate disinfectant solution with billing amount of 320 however there is an offer of buy one get one free after getting confirmation from concern executive i take one bottle of floor cleaner of 2 ltrs. But the bill i given was 320. Moreover neither they gave me 1 bottle free or deduct the amount of 1 bottle. After communicating with customer care the # fellow is telling me that come with bill we will search...
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I
Isaurabh_thakur
from Bindki, Uttar Pradesh
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intolerant behaviour of your employees

Address:Lucknow, Uttar Pradesh, 226020

On 26/01/2019 i visited bigbazar inox ln lucknow for shopping but there was a log que on billing counter and i was feeling urinal pressure so i decided to go toilet first but there at returning they stopped me detectors and claimed me that i have stolen the product but the product was completely unused still they doesn't listen my any sentence and talked me in a very intollerent behaviour and when i complaint their senior rajesh he said "gali...
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J
Jagannath Seth
from Delhi, Delhi
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product rate not updated/ more price taken

Address:713101

I bought loose potato 1.075 kg @ ₹9 on 26 january, 2019 from big bazaar, burdwan. It's actual price is ₹ 9.67. But it is reflected ₹32.25 in my bill. I went to help desk/care. But there was insufficient associates. My problem remains same as i have to go home in time.
More people like me may suffer from this type of problem due to not updation of rate of products.
Please check it....
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Address:Mumbai City, Maharashtra, 401107

Went to maxus mall bhyander on 25.01.19 was thinking of buying himalaya neem face wash of mrp mention 63 had offer 10 or 15 off something don't rembr properly, also had taken besan laddo which was b1 g1 but i wanted only 1qty of laddo not the offer, when went to cash counter he told you will b charged mrp i[censored] buy only 1 so better to take 2, 2 day back i bought same besan laddo from you bb outlet in daisar central mall, where the person...
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A
ac035415
from Luckeesarai, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the home delivery person in big bazaar jamshedpur p and m mall

Address:831001

This person has a very aggressive behaviour was rude with me as i am a customer he given me very bad reply very much upset with you big bazaar as i always visit there and shop there but this time got very bad experiences i was very paitaienceily handling the moment as the name of the boy i don't know but he is the only person sitting in home delivery section wearing specs....
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