Bikanervala / Bikano Complaints & Reviews

Yesterday we brought dry rasbhari as it was festive day, but the quality of rasogulla's we get was very poor. .even they are not well cooked, from inside some of them are half cooked, its the first time we have seen such a poor quality of products from bikanervala. It ruin our night, if anyone of your employee want to check we have preserve the sweets, you can come and see how poor these sweets are, we are not satisfied with item we get,...

I am disappointed at our most recent experience with bikanervala online services. As rakshbandhan is most important festival for we indians. It’s very panic that i could not send rakhi to my brother, which i have booked online on bikanervala website. They have, t deliver and replied that shipping address is in non serviceable zone than why the merchant has taken order.
Its very disappointing that bikanervala, a big name in indian...

I bought a rakhi and sweets package on aug 14, 2016 and paid with e banking to deliver to my brother in hyderabad. They deducted money rightaway and didn't confirm about my order evenin 24 hrs. I contacted them via email, query on their website link provided and no body bothered to answer. I tried to reach their customer care number which was not picked up as well.
Highly disappointed with their unprofessional behavior.
I would...

Wrong delivery of rakhi special order no. [protected] and your shipment no s[protected]
Sir.
They have delivered the order at a wrong address. it was to be delivered at bangalore nd have been delivered in lucknow.
It was a rakhi special and it wasn't delivered it on time. so i want to cancel it.. and claim for refund. i have given the order on 14th nd today they have delivered. and now the sweets are just not...

I had made online purchase of sweets from www.bikanevalaonline.com.On 8/8/2016, when I purchased the sweets for (Rakhi ocassion) my brother, confirmation of delivery shows till 15/8/2016 .But till date rakhi along with sweets not delivered.My order no is [protected].They give the tracking code no- S[protected]Delhivery courier).On it shows that they dispatched my order on 11/8/2016 but till 14/8/2016 its reached till gurgoan.After...

I had purchased sweets (rasogolla) from gupta store, sector 15, noida, having smell and poisonous.
One of my family member eaten it, and multiple times vomit happened. on packet of sweets (rasogolla) expiry date mention (best before) 03/06/2017.
(m. r. p: rs. 200.00 | date of mfg: 03/06/2016 | batch no.: b2adb | best before: 03/06/2017)
I have tried many times to connect customer care for my concern & feedback but no...

I am deeply disappointed to find extensive fungi in one of bikano papad packet.

I am attaching some pictures where someone may find extensive greenish fungal growth on papad. It's extremely disappointed to find such poor and unhygienic product of bikano.

The papad packet was closed one, as usual they are from supplier, but after opening it in kitchen, the papad were in shameful situation having too much fungus....

Complaint reg. raj nagar ghaziabad manager - mathew. mr. mathew behaved extremely rudely with us. his behaviour was completely irresponsible. my car headlight was broken in bikaner parking when guard guided us wrongly. bikes were parked wrongly outside designated area by guard. but mr. mathew started blaming us & shouting at us in public. he bluntly said that he & guard are not responsible for anything.instead of handling situation politely...

Team,

This is very unfortunate that I have to write this for bikanervala

I am a regular visitor of it's restaurant(preet vihar branch delhi-92 since last 10-12 years and i visit twice or thrice a month and instead of improving their standards and qualities they are decreasing it.

yesterday night i visited their restaurant with my family and when we were enjoying the food, my mother found a cockroach...

I visited this so called sweets and breakfast provider today morning with my girlfriend. Trust me the people who work there and people who manage them are just horrible, uneducated, rude, unprofessional. We ordered one breakfast buffet and one plate puri sabzi. They keep on repeated the same thing that sharing is not allowed. We did not ask for any thing extra.. Whatever food was given to us, we were eating half of it. We never asked for...

Hello!

I had purchased rasgulla (Normal -4, rajbhog -2), i thought rajbhog will have dry fruits in a small quantity, as a shock, there is only one pistachio in the center? That one rasgulla is priced at -34 /- i did not understand what is the difference between this and normal rasgulla.

I am not satisfied at all. Its not about price, its about the detail you said me. I was told that there would be dry fruits...

Dear sir, we are very old customers o[censored]rs and visiting ur place since its opening
but today when i visited urplace i was very disappointed to see the behaviour o[censored]r manager mr sanjay kumar singh. firstly when i was giving the order i asked him whetheru are giving any offer or discount on food like others such as Haldiram etc . i was shocked to hear his reply and i am sure u will also be shocked as i when u will here his comment,...

Hi,

This is to inform you that i have placed order for tomorrow on 11th February in for delivery. Your order ([protected]) booking guy not book same day order so he has give another manager number for booking order. I call to Mr. Om Prakash-[protected]. His not reply in properly talking manner & he cannot response properly with customer, and he is fighting with us and talking loudly. I do not know why. I think is seating on...

Dear; On 31 dec 2015, I bought amount of 2390 rs. i made payment card and due to your system error deduct my amount. but not find yet refund from your company. amount i paid cash too. for ur reference detail below of my statement. date31 dec 2015 Withdrawal2, 390.00 Cheque/ref no.[protected] Narrationpos 485446xxxxxx0012 bikanervala (gur pos debit Value date31 dec 2015. My contract detail below [protected]. I see ur positive respond....

This is with reference to my purchase of 50 packets of sweets from Bikanervala, sec-29, Gurgaon. their people loaded the packets in my car. in reaching home i saw that it was 48 packets instead of 50 packets. on raising the same issue when i visited them after 2 days, they blatantly denied. infant the manager even refused to talk to me, just stating that if i have any problem i can mail to the customer care. finally i had to leave when...

Today i visited bikanerwala karol bagh for lunch. When i started my lunch i saw one big rat was on my table. I was to pathetic. People are coming in bikanerwala because its known for hygiene. But today i saw a worst place where i spend my money and i am really disappointed and when i complaint to floor manager (Mr. Singh) they were try to bribe me wheather i take money or they provide me fresh food. But today i realize that haldirams have...

Hi, I ordered samosas, kachori and dhokla today. 1. They served with bare hands, in front of my eyes...one guy behind the counter picked up the samosas with bare hands, gave to the other guy, who was standing outside the counter and then he put it on the plate and served us. Both the men were continuing touching other stuff before and after serving. 2. The dhokla was worst in taste. I asked to get a taste for it and they said it's...

Me my family was taking breakfast at bikanervala rajouri garden on monday 25may 2015 near about 1 p. M we found half melted plastic spoon in our masala dosa we asked the manager mr ghanshyam to bring the complaint book he only give us a simple plain register to launch a complaint Again we requested him to give local food inspector to register complaint but he refused to giv us You are kindly requested to take necessary action...

Dear sir, it was today when I ordered 2 bikanervala deluxe thali with 2 chapatis, but as I opened one of the deluxe thali I found chapatis in such a drastic condition as I posted in the photograph below(further they were hard, very hard[we had to throw them all away] I a m a regular customer of bikanervala and i felt very sad and disappointed. So I did like to complain about the same. Hope you pay attention and take necessary actions for...

Today (04.03.2015) i had bought sweets from bikanervala (p. k. delicacies pvt. ltd.,), yashwant place, chanakya puri, new delhi vide bill no. book no.12 s. no.002143 worth rs.3790. when i saw a hoarding mentioning that on purchase of sweets worth rs.600 you will get a packet of namkeen. when i approached the cash counter for free gift of namkeen, they refused to accede my request and told that as the bill has already been issued, it is not...