Claimed

Bikanervala / Bikano Complaints & Reviews

1.1
Last updated Sep 26, 2023
Complaints 275
Resolved
57
Unresolved
218
Quick Links
Statistics
Share
Contacts

File a complaint to Bikanervala / Bikano

Having problems with Bikanervala / Bikano?

File a complaint and get it resolved by Bikanervala / Bikano customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bikanervala / Bikano
Customer Service Contacts

Bikanervala / Bikano Phone Numbers

Phone
+91 11 4700 6700
107
49
Fax
+91 11 2719 6893

Bikanervala / Bikano Websites

Bikanervala / Bikano Head Office Address

A-28, Lawrence Road, Lawrence Road Colony, Block C 6, Wazirpur Industrial Area, Tri Nagar
New Delhi
New Delhi District
Delhi
India
110035

Bikanervala / Bikano reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SHO Burari
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address:New Delhi, Delhi

A complaint regarding adulteration in sweets at Bikaner Sweets, Main Road, Sant Nagar, Burari, Delhi was received in PS Burari, Delhi made by Rakesh Kumar mobile No.[protected], secretary of Blessing India Charitable Trust, which is harmful for common person. The same is being forwarded for necessary action at your end. The owner of the shop of Bikanet Sweet is Hori Lal s/o Sh. Babu Lal r/o H.NO.13, Gali No.13 Gupta Enclave, Vikas Nagar, Delhi.
+1 photos
Aug 14, 2020
Complaint marked as Resolved 
I got Kaju Katli on 14th August 2019 from Bikanervala, (28/3/4, Site IV, Industrial Area, (on Dabur, Mohan Nagar Link Rd, Sahibabad, Uttar Pradesh 201010) and found an iron nail(Keel) in one of the barfis.

This is an extremely disappointing experience and the vendor should not be spared for such negligence and action must be taken against such carelessness. This could have been hazardous for my family.

I want full compensation for this carelessness.

Anita Chauhan

I modinagar bikaner they gave me dhola in foil paper and the quality is very low. Bikaner sweet modinagar is very bad in packing and quality product.
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rajanb1964
    from Hyderabad, Telangana
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
    Copy
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    a visit to bikanervala restaurant in Hyderabad will make you go crazy at time of payment
    You have your food
    an estimate invoice with all taxes is handed to you
    pay cash , card , he will get the change or charge slip to you and not the invoice
    if you walk away OK or else if you ask for invoice then he gets a proper bill , which is clear indicator that the estimate invoices are just junked of , no one cares , nowhere in India has a restaurant got an estimate after eating , his version will be just to ensure that all is correct , if some customer walks away with the estimate copy he will catch hold and ensure that it is taken back
    This is clear cheating and I doubt if the concerned department is not aware about this new trick tomorrow the entire country can follow this trick then what
    +1 photos
    Aug 14, 2020
    Complaint marked as Resolved 
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      manoj12
      from Mumbai, Maharashtra
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Address:Sec-18, Gautam Buddha Nagar, Uttar Pradesh

      I had visited many times in Bikanervala for the meal in lunch or dinner but day by day food quality is going decreasing frequently even though while having some stuff at the I found "hair" in a piece of Paneer Bonda,
      then again in Paneer Tikka sandwhich there was also a piece of hair inside it.
      It was all over when I had Rajkachore over there but at the time of having I found a fly in the curd of Kachore of I had taken a snap also for that

      These all complaints when asks to the floor manager they only change the or replace the item all the time
      but this is issue for a cleaning and hygienic food where every person wanted to have some hygienic food in some trusted outlets and Bikanervala is one of the brand for the best food

      So I requested to please do something if there is also these kinds of things happen then at some time there will no difference between a Bikanervala and Street foods
      Aug 14, 2020
      Complaint marked as Resolved 

      bikanervala — Holi ki Gujiya

      I brought gujiya of 180 Rs. from bikanerwala near my residence. i got some iron screw in my mouth at the time of eating. its not happen first time. His add is Bikanerwala Devli village, Bandh Road. New Delhi-62
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ankit harit
        from Delhi, Delhi
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Address:West Delhi, Delhi

        Hi,


        This about my latest experience in Bikanervala branch on Indira park. I went there on Sunday around 5 p.m.

        I ordered few stuffs there on asking for the bill of my purchase they ask me that i have to pay an extra taxes implied over it. on agreed to pay the taxes but demand for original bill they refuse to give it as they do not have it. They do not have the bill receipt on demand they write it on piece of paper and hand it over to me.

        this is a illegal activity going on that branch. this is how BLACK MONEY is accumulated in India this is only the black money as it is unaccountable. Government do not have any account of it.

        I am not quite sure that official are not aware about the illegal practice going in there store.
        Or they intentionally let it go on in order to deceive the Indian government.
        Aug 14, 2020
        Complaint marked as Resolved 

        use of used oil in south indian dishes

        I am a frequent visitor of your Pallavpuram Meerut branch outlet. I have observed that oil used in south indian dishes is either used oil or of poor quality.there are lots of flies in dining area making it unhygeinic
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anil Swami
          from Chandigarh, Chandigarh
          Report
          Copy

          Address:Chandigarh, Chandigarh

          Today as i opened Bikano Matar masala(costing Rs5) packet to eat , i got shocked to see a big piece of Glass in it which is very dangerous for health and one can even get serious health problem .If this type of carelessness company shows towards customer safety then i would be happy to Protest against this Company. I want you to take serious action against company policy so that no one would get hurt and Customer Safety can be enhanced .

          Thanks.
          +1 photos
          Dear Anil,

          We are concerned about your query. Request you to please mail your query at [protected]@bikano.com. We will surely look into the matter.

          Regards,
          Bikano
          I have a complaint of bikano restaurant newly open atrewari. Ie the orders are packed in banned polythenes, and 3 rd class also. It's shame to bikano . I had a painfull experience to collect items
          in 3rd class polythene bag and come out from bikano.
          Do something other

          wise there's no one can trust on you.
          It's up to you ignore or actioned.

          18th OCTOBER, 2017,
          SH. V. UMASHANKAR, I.A.S. COMMISSIONER OF MUNICIPAL CORPORATION OF GURUGRAM, HARYANA

          Sir,

          SUBJECT: BIKANERVALA, AT SECTOR 54, GURUGRAM, ARE INDULGING IN SUB STANDARD FOOD ITEMS, WHICH ARE STALE, FOMENTED, AND POISONOUS FOR HUMAN CONSUMPTION. WHY SIR, THE FOOD INSPECTORS, OF MCG, DON'T GIVE NOTICE AND PENALISE, BIKANERVALA, JUST BECAUSE THEY ARE RICH AND WELL CONNECTED, SO LET THE CITIZENS FALL SICK AND HAVE STALE FOOD? 1. I AM COMPELLED TO MAKE A WRITTEN COMPLAINT TO YOU, AFTER SEVERAL, REPEATED BAD ORDERS AND BAD BEHAVIOUR OF PACKING BOYS, BAD AND INCOMPLETE ORDERS, BAD QUALITY OF FOOD ITEMS BIKANERVALA, SECTOR 54, GURUGRAM.
          1. I had brought it to the notice of the outlet manager, PRADEEP SANGWAN about horrible quality of several food items? The persistent bad quality orders, have caused acute health and mental problems to many citizens.
          2. Yesterday, vide order Invoice No. 06/17181014 / 2055 dated 14-10-17 at 21.06.19, we had ordered ONION RAWA MASALA DOSA & MOONG DAL HALWA. As mentioned already above, that the RAWA DOSA, was badly made, badly packed and the sambar was hot water with big fried red chillies, put on GATTA/BOARD, WITHOUT GREEN BASE NAPKIN, packed badly in an open pizza box? Shocking to look at! The moong dal halwa, was two spoons only, with half of dibbi floating with ghee? The weight was of ghee only! All this has caused food poisoning!
          3. Prior to this, two days ago, I had ordered two Rajkachori, but the packaging had fomented curd? I had made a complaint to the outlet on phone! 4. Prior to this, I had ordered VEG MOMOS, which were packed badly, without red chilli sauce, and momos were smelling bad! Complaint was made to the outlet!
          5. Prior to this I had asked for Kaju biscuits, and got Kaju barfi? Complaint was made and the order was changed, after much arguments by one Kishore, and manager! It's disgusting!
          6. Prior to this, an order of Veg. Seekh kebab, roomali roti, paneer tikka, in which roomali roti never came!
          7. BEFORE THAT, THE BRAND OF BIKANERVALA, QUALITY CONTROL, UNIFORMITY OF PRODUCTS COOKING, GETS TARNISHED, I THOUGHT TO BRING IT TO YOUR NOTICE SO AS TO TAKE ACTION AGAINST THOSE WHO INDULGED IN REPEATEDLY HARASSING THE CUSTOMER AND CAUSING HARASSMENT AND HEALTH HAZARDS. 8. AFTER LAST ORDER, WE GOT FOOD POISONING, VOMITING, RUNNING STOMACH INFECTION!
          9.I am sure that you would look into this complaint seriously, take action against THE RICH AND POWERFUL BIKANERWALA. VARIOUS COMPLAINTS HAVE BEEN MADE AGAINST THE POOR QUALITY CONTROL OF THE FOOD PRODUCTS BY VARIOUS PEOPLE, but no action is taken against these politically well connected fast food restaurant? Because of which many people get food poisoning and loss of health.
          10. These are expensive, but popular food joints. The deteriorating quality control of food is not checked by the concerned officials of FOOD CONTROL DEPARTMENT. HOPE YOU WOULD INTERVENE AND INVESTIGATE THE COMPLICITY OF THE CONCERNED DELINQUENT OFFICIALS AS TO HOW SUCH NEGLIGENCE, ON INNOCENT CITIZENS IS BEING ALLOWED? CITIZENS ARE SUFFERING AND CHEATED BY BIKANERVALA? THE HEALTH OF CITIZENS IS OF IMORTANCE.
          THANKING YOU.
          [protected]@BIKANERVALA.COM /
          BIKANO
          18th OCTOBER, 2017,
          SH. V. UMASHANKAR, I.A.S. COMMISSIONER OF MUNICIPAL CORPORATION OF GURUGRAM, HARYANA
          Sir,
          WRITTEN IN PUBLIC INTEREST FOR HEALTH AND SAFETY OF CITIZENS.
          POISONOUS [protected]@BIKANERVALA.COM

          SUBJECT: BIKANERVALA, AT SECTOR 54, GURUGRAM, ARE INDULGING IN SUB STANDARD FOOD ITEMS, WHICH ARE STALE, FOMENTED, AND POISONOUS FOR HUMAN CONSUMPTION. WHY SIR, THE FOOD INSPECTORS, OF MCG, DON'T GIVE NOTICE AND PENALISE, BIKANERVALA, JUST BECAUSE THEY ARE RICH AND WELL CONNECTED, SO LET THE CITIZENS FALL SICK AND HAVE STALE FOOD? 1. I AM COMPELLED TO MAKE A WRITTEN COMPLAINT TO YOU, AFTER SEVERAL, REPEATED BAD ORDERS AND BAD BEHAVIOUR OF PACKING BOYS, BAD AND INCOMPLETE ORDERS, BAD QUALITY OF FOOD ITEMS BIKANERVALA, SECTOR 54, GURUGRAM.
          1. I had brought it to the notice of the outlet manager, PRADEEP SANGWAN about horrible quality of several food items? The persistent bad quality orders, have caused acute health and mental problems to many citizens.
          2. Yesterday, vide order Invoice No. 06/17181014 / 2055 dated 14-10-17 at 21.06.19, we had ordered ONION RAWA MASALA DOSA & MOONG DAL HALWA. As mentioned already above, that the RAWA DOSA, was badly made, badly packed and the sambar was hot water with big fried red chillies, put on GATTA/BOARD, WITHOUT GREEN BASE NAPKIN, packed badly in an open pizza box? Shocking to look at! The moong dal halwa, was two spoons only, with half of dibbi floating with ghee? The weight was of ghee only! All this has caused food poisoning!
          3. Prior to this, two days ago, I had ordered two Rajkachori, but the packaging had fomented curd? I had made a complaint to the outlet on phone! 4. Prior to this, I had ordered VEG MOMOS, which were packed badly, without red chilli sauce, and momos were smelling bad! Complaint was made to the outlet!
          5. Prior to this I had asked for Kaju biscuits, and got Kaju barfi? Complaint was made and the order was changed, after much arguments by one Kishore, and manager! It's disgusting!
          6. Prior to this, an order of Veg. Seekh kebab, roomali roti, paneer tikka, in which roomali roti never came!
          7. BEFORE THAT, THE BRAND OF BIKANERVALA, QUALITY CONTROL, UNIFORMITY OF PRODUCTS COOKING, GETS TARNISHED, I THOUGHT TO BRING IT TO YOUR NOTICE SO AS TO TAKE ACTION AGAINST THOSE WHO INDULGED IN REPEATEDLY HARASSING THE CUSTOMER AND CAUSING HARASSMENT AND HEALTH HAZARDS. 8. AFTER LAST ORDER, WE GOT FOOD POISONING, VOMITING, RUNNING STOMACH INFECTION!
          9.I am sure that you would look into this complaint seriously, take action against THE RICH AND POWERFUL BIKANERWALA. VARIOUS COMPLAINTS HAVE BEEN MADE AGAINST THE POOR QUALITY CONTROL OF THE FOOD PRODUCTS BY VARIOUS PEOPLE, but no action is taken against these politically well connected fast food restaurant? Because of which many people get food poisoning and loss of health.
          10. These are expensive, but popular food joints. The deteriorating quality control of food is not checked by the concerned officials of FOOD CONTROL DEPARTMENT. HOPE YOU WOULD INTERVENE AND INVESTIGATE THE COMPLICITY OF THE CONCERNED DELINQUENT OFFICIALS AS TO HOW SUCH NEGLIGENCE, ON INNOCENT CITIZENS IS BEING ALLOWED? CITIZENS ARE SUFFERING AND CHEATED BY BIKANERVALA? THE HEALTH OF CITIZENS IS OF IMORTANCE.
          THANKING YOU.
          [protected]@bikanervala.com/bikano
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          4 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sinhasavita
            from Gurgaon, Haryana
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
            Report
            Copy
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Address:Gurgaon, Haryana

            I booked the Bikanerwala Banquet Hall at Sector 29, Gurgaon for my daughter's wedding on October 19 2012 and paid an advance of Rs. 20000.
            I was issued a regular receipt for the amount. However, due to unavoidable circumstances, I had to cancel the booking.
            I notified in person the cancellation as early as August 7, 2012 about 2 1/2 months before the booking date and it was
            duly cancelled in the register by the officer in charge Mr.Sharma. He assured me to process the claim after talking to
            Head Office. Till now, no communication is received by me though he promises to call back after talking to higher
            authority. I am tired of calling him and waiting for the confirmation.

            As the amount is not a small amount and I am a retired person with limited income, I request Bikanerwala process my
            refund early. If the refund is not processed, I would be constrained to go to consumer court and other appropriate forums.

            Savita Sinha
            [protected]
            Gurgaon
            Aug 13, 2020
            Complaint marked as Resolved 
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              E
              emaac
              from Bengaluru, Karnataka
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
              Report
              Copy
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Address:Sagar, Madhya Pradesh

              I purchased Bikano Khus sharbat but i realized that the sharbat does not contain khus as the packaging claims!

              Ingredients include WATER,SUGAR and CITRIC ACID!

              They could have named it just a "GREEN coloured drink" , why claim it to be Khus sharbat when it does not contain khus as the ingredient!
              Aug 13, 2020
              Complaint marked as Resolved 
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mis12345
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                Report
                Copy
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Address:Central Delhi, Delhi

                Hi,

                I was SHOCKED to see this pathetic food and my trust in
                your brand was shattered.

                I have found 1 hair inside the gulab jamun (Thali meal)which was
                purchased from your chandni chowk branch.

                Hair being quite thin may not be properly visble but i have clear pic with me.

                This matter is liable to be publish in media. You have to give
                explanation regarding hair in your sweets.


                I have sent an e mail regarding the same on 11 jan to customer care of bikanerwala,,, but no received any reply!!!!
                +3 photos
                Aug 13, 2020
                Complaint marked as Resolved 
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  pawan jaglan
                  from Delhi, Delhi
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                  Report
                  Copy
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Address:Faridabad, Haryana

                  This complaint is against DHARMENDER TOMMER workig in Bikanerwala in Faridabad district as a Manager. we ordered a Bhalla Papdi their and hair found in that. Than we ordered a Rabdi fauluda and a dead fly found in that,and when we were complaining about that to the Manager(Dharmender Tommer),he listened nothing us. Opposite asked us,why this happening with you people.
                  First he is serving very poor quality food
                  And second misbehaving with the customers
                  Very poor experienced,visiting in Bikanerwala.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ankur.chaube
                    from Karnal, Haryana
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                    Report
                    Copy
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Address:Uttar Pradesh

                    Date: September 02, 2010

                    Gentlemen:
                    Please accept this as a formal complaint against BIKANER WALA SWEETS, located on Faizabad Road, Indra Nagar, in Lucknow. The incident in question occurred on August 19, 2010.
                    I, upon the recommendation of a local Lucknow resident friend purchased a kilogram of ‘Moong Dal Barfi ‘ , along with several additional items from the above described store on my way to the Lucknow Airport, to catch a flight to PUNE. After arriving in PUNE on the same evening, I opened the box of sweets to share with members of my family.
                    After consumption of a few pieces, when we split the next piece in half, we found to our shock and utter disgust that there was a small dead cockroach embedded within the center of the piece. After getting over the shock, and thanking our stars for having found it before putting that piece in our mouth, we immediately sealed the culprit piece within aluminium foil and placed it back in the box in which it came. I called up my friend in Lucknow to inform him of the disgusting finding. My friend in turn got hold of one of the company managers from their Delhi office who profoundly apologized.
                    I have since brought the culprit piece of sweet along with the remaining quantity in the original box to Lucknow and given it to my friend in Lucknow for safekeeping as evidence. They will hold it in refrigerator until your office and any other regulatory agency is ready to examine the evidence.
                    I am a subspecialized physician and my family and I are extremely upset at this incident. It requires thorough investigation by the Government agencies that are responsible for issuing business permits to such entities, and CITY and STATE Health Departments that have the duty and obligation to safeguard the safety and welfare of its citizens’ health.
                    This incident shows the callousness and complete disregard of rules and regulations by BIKANERWALA SWEETS who deserve nothing less than the most severe action prescribed under the applicable laws. They and others like them must be made to realize that such gross and neglectful conduct will not go unpunished and may directly affect their pocketbooks. They also need to be placed under magnifying lens of close monitoring in order to ensure that compliance is achieved on an ongoing basis.
                    To further illustrate the problem, I have attached several digital photographs of the item in question which as I said previously will be preserved as long as necessary for required action to take place.
                    I am also contemplating separate legal action against the involved business but plan to keep that in abeyance until after the responsible Government agencies have completed their investigation of the matter.
                    I appreciate your prompt attention in this matter and will be keenly looking forward to hearing from you soon. Should you have any questions, please feel free to call the Mobile numbers listed below or contact me via email.
                    Sincerely,
                    R.P. Chaturvedi, M.D.
                    E-mail rpchaturvedi @netscape.net
                    Mobile [protected], or [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      abhis18
                      from Mumbai, Maharashtra
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                      Report
                      Copy
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Address:North West Delhi, Delhi

                      Hi,

                      Bikanerwala was running offer on purchase of rs600/ sweets it will provide 1 movie coupon , i got two movie coupons & i registered on bikanerwala site but i have n't receive any call for my ticket booking & then i call but a lady in bangalore call centre told me technical problem is there ,we will call you next week but no call was received then again i called but nobody picking the phone.Bikanerwala making fool of people by running such offer.

                      Regards

                      Abhishek
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Hi,

                      Bikanerwala was running offer on purchase of rs600/ sweets it will provide 1 movie coupon, i got two movie coupons & i registered on bikanerwala site but i have n't receive any call for my tickets booking & then i call a number in bangalore but a lady in bangalore call centre told me technical problem is there, we will call you next week but no call was received then again i called but nobody picking the phone.Bikanerwala making fool to people by running such offer.

                      Regards

                      Abhishek
                      [protected]
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        toswe18
                        from Noida, Uttar Pradesh
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                        Report
                        Copy
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Address:Ghaziabad, Uttar Pradesh

                        This is with reference to the disappointing service of Bikanervala, Sahibabad that I faced on Saturday, 31st July 2010. After being a loyal customer, I was given the treatment of a beggar and nobody. I was like a customer pleading to be heard and understood, but nothing fructify.

                        On that unlucky evening of 31st July 2010, when I shopped for Rs 200 worth of sweets, I gave the biller my Citibank debit card to swipe. Happily, I came out unaware of what blunder has happened. Next day morning, Sunday 1st August 2010, I receive a message from my bank (CitiBank), which read that Rs 500 has been charged from account as activation charges. When I immediately called Citibank Customer Care, I was shocked to know that this is the error of Bikanervala because the biller, instead of choosing saving account chose current account. This resulted in activation of my overdraft facility. So, Rs 200 (for sweets) plus Rs 500 (Activation charges) plus tax of Rs 51.50 were deducted from my account. Over & above this, Rs 200 which was used from my overdraft is charged at hefty 18% which is levied on 1st day of every month.

                        Upon rushing to the Bikanervala, spoiling my weekend, I came to know that the Manager is not available & it was already 1pm in the clock. After a telephonic conversation from the Manager, I got the response that these kinds of manual errors do happen & Bikanervala, Sahibabad refunds the amount to the customer. He assured me that he can meet me after 6 pm. So, I went there again in evening. He started arguing with me justifying that he can comment on this only when he will see his weekly statement. I clarified him that he will see only Rs 200 which got credited in Bikanervala’s account. Extra Rs 500+51.50 = Rs 551.50 are deducted from our account as activation charges. So, he will not be seeing the transaction in his records. I also assured him that I can show him my statement and let him talk to my bank’s executive, which the Manager refused to do. Instead, he advised us to go to bank, take a written letter stating that it is Bikanervala’s fault. Now, I raise a question that on Sunday which bank will issue a letter to me. And even after that, why should I rush to different different places for my own money? After trying a lot to avoid & discard us & to save his fault from being open to public, he threw Rs 500 on my palm. Not to forget, still I was not paid extra amount of taxes (Rs 51.50). I know that it is a small amount, but this is my hard earned money after working for the whole month.

                        Needless to say, I want to say so much, but neither the medium is proper nor space is enough. So, I would appreciate you to please help me in dragging these kinds of illiterate billers and irresponsible managers who don’t know how to deal with a customer who is already paying hefty sum for their expensive services plus charged with these unjustified amounts due to somebody else’s manual error. I can’t go directly to a court as I am a small service class man who will not be able to afford a court with money and time.

                        I hope I will be heard of from this medium after failing to be heard in the unruly, money snatcher and fraud Bikanervala! I want justice from such kind of people who are making our nation corrupt, selfish & untrustworthy.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          mukesh_bt
                          from Puducherry, Puducherry
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                          Report
                          Copy
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Address:Gurgaon, Haryana

                          Dear sir,

                          sir last week on dated 13-6-10 , i had brought three packet of Namkeen from Big bazar shara mall gurgaon .

                          One of them (Peanuts)200 GM , which batch no :BDV ,DATE OF MFG:13-5-10
                          PRINT COST IS 35.00 .

                          I JUST WANT TO INFORM YOU THAT IT IS TOTALLY UNETABLE DUE TO BED TASTE AND CONTAIN SMELL.
                          sir had allready sent mail to bikano but they never rply.


                          SO PLEASE DO SOME NECESSARY ACTION FOR THE SAME.

                          THANKS ,
                          MUKESH KHANDELWAL
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Sir,
                          Sub :- Complain for the Area Manager
                          Respected Sir We are jaipur Dirtributor .We have deposit the material Super Stockits Gure Kripa ( SitaRam Sharma Ji ) But they didnot return the money. Many time we have request but the did not notice. Ignore this matter and latter again latter.
                          So at last we are rquesting to you please solve our problem and reply us on this email.i.d [protected]@gmail.com
                          Thanking You
                          HairOm
                          Mob No. [protected]
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nikhil Bhatnagar
                            from Noida, Uttar Pradesh
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                            Report
                            Copy
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            This incident happened at the following location:

                            Bikanervala
                            30, Aditya Arcade,
                            Preet Vihar, New Delhi -110092

                            This is How it started;
                            Due to wet floor a child fell down while taking the roti's to his table where his parents were sitting. No one from your staff came to help him in this a gentleman helped him in collecting the roti's and he gave it back to the counter from where he got the delivery of his order. the man at the counter who aled himself the manager asked him to comeback after 5 mins for the same order. I thought this is the Kindness and excellent service being given by Bikanervala to its customers.

                            now the main thing:

                            i was observing all the matter, your staff member who was on the delivery counter hide the plate which has these roti's that have fell down. after 5 minutes he quickly changed the plate and the manager( i don't know the name - he can be recognize as he was bald) pressed the buttons for call fr the machine i was observing the whole thing with my father, i was shocked to see this happening at your ISO9001:2000, HACCP and SQF2000CM certified restaurant . the child came to collect his order i stopped him as asked for the manager now Mr anand singh came into picture in support of his staff asking me to calm down i explained and asked all the consumers to come forward to know this cheating happening at your so called respected outlet.

                            this is shameless and disappointing that the companies that we think are the benchmark in quality food and service are doing these type of Mal practices. In against this i also canceled my order and have the copy the canceled bill. the Family to whom this incident happen also supported me and canceled me.

                            I would like to take this issue to the food & adulteration department. for Your information i am VP marketing in a software company and many times organize get together and order food for my office staff and meetings approximate billing in a month would be between[protected] INR . I would never ever come to this kind of restaurant where customer is being offered adulterated food. I don't understand for only saving 100 rs company like you put the brand equity on stake that too when media is highly active and has fire

                            Bill no- [protected] amount- Rs.350
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Amit10
                              from Kolkata, West Bengal
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                              Report
                              Copy
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Hi,

                              I have a complaint against your sec-63 branch. I was searching on there website for any customer suggestion box, but there I felt shame on them, they people don't have any customer feedback form or link.

                              My complaint is against Bikanerwala "Sec-63 Noida" branch, this branch is worthless branch as they don't maintaining their quality of food and all stuff as well as they never fullfill their commitment of delivery.

                              This is very shameful thing which i face today, I had placed an order at 4PM for the same sec which is about 1Km from this branch, the 'Manager" commit me to deliver item at 4:30PM but they were unable to deliver the item till 5:45.

                              The worst thing is that when i personally went there they told me "they don't have the item so better i take your cash back". and again they were not accepting there fault.

                              If you people will take action for this incident then it will good for the other customer so that no one face the same problem again.

                              Thanks,
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              1) Even I have faced same problem, first of all they do not pick up phone, if at all by mistake some one picks it up, then they say, they are not the concerned department. If at all some how you are able to place your order, then you will never get is delivered on time !!!

                              2) I had purchased a packet of Papad, their bill was showing amount more then it's MRP. I have noticed that and called the floor manager, but his explanation was, I CAN NOT DO ANYTHING, IT IS FEEDED IN MY STSTEM". He was NOT ready to accept that it is a severe mistake, and was adamant on charging same prize, printed by system.

                              It is really pathetic
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit