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Bikanervala / Bikano Complaints & Reviews

www.bikanervala.com

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Updated: Feb 29, 2024

Complaints 280

Resolved

57

Unresolved

223

So far, so good. Bikanervala / Bikano is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bikanervala / Bikano will keep up the work and continue to help more customers with their concerns even better 🤝

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Bikanervala / Bikano

Recently resolved complaints

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Rakhi sweets not delivered. No contact made

re: waste or expired sweet

product quality

received expired food products, short quantity & misleading after sales service

Most useful reviews

Black Particles in Makhni Rasgulla

cockroach in aloo bhujia

product quality

The staff of the Sector 18 Noida outlet

received expired food products, short quantity & misleading after sales service

Bad ambience , improper air-conditioning , flies inside bikaner, sweet not served cold . Casual attitude of shift manager.

Bikanervala / Bikano reviews & complaints page 3

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I have a complaint that Jhansi store has never been consistent as far as the taste is concerned.
Today I ordered Masala Dosa as the last experience of ordering a masala dosa was good enough.
But today I got some mixed vegetable as masala stuffing in dosa and it had really poor taste as the mixed veg (Masala ) was half cooked with excessive oil in it.
I could guess that banquet hall must have had enough servings of mixed...

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Address: shree ram house , plot no 13 knowledge park 3

I have bought Laddu Special from Bikanerwala Noida, it square building knowledge park 3 namoli, on 11/08/2022 at 7: 29 pm . Withing 24 hours laddu got fungus even after normal refrigeration which should last at least 2 days as mentioned in your bill. This is very disgraceful . my order number is 329 . Attaching images in case needed....

+3 photos

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Address: Site -4, Industrial Area, Sahibabad, Ghaziabad, UP, 201012

We bought 1 kg ghevar from Bikanerwala, Sahibabad store last night on 03rd Aug 2022. My dad ate it in the night and in the early morning complained of having uneasiness, vomiting and bodyache. Unaware of the cause of the problem I also ate some Ghevar in the morning just after waking up and as soon as I finished eating I felt something in my stomach. Later it developed into uneasiness, discomfort, vomiting and body ache. We have a complaint...

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I bought a packet of chatpat papad of Bikano, and the weight listed on the product was 25 g but it felt heavier.
I have not opened the product yet, but it feels like there is something unusual in there and not just the papads.
I bought the packet yesterday i.e., 28/07/2022.
I would like a manager or a service man from Bikano to open the packet in front o[censored]s and record the same.
I don't know what's in there but...

+2 photos

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Address: Sector 18, Noida

Hi,

today I ordered small Ghevar from Bikanervala store Sector 18, but they packed Ghujia instaed of Ghevar....

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Bill no. CS[protected]
Purchase on 11/07/2022 at 2: 20 pm 250gms of angoori petha. Kept it in fridge. Consumed it in evening found it smelly and tingy in taste. It was rotten. I rushed back to outlet at 7 :30 pm . Executive amar checked my box Nd also the left out stock in the outlet. He admitted that it was unfit to be consumed and yet still was displayed to be sold . I am feeling uneasy and vomiting after consuming it. I am not...

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Address: Jaipur

Surprisingly today we paid the money through QR code at Bikaner, Japanese Zone, Money was deducted and same amount was debited from Bank too but as per manager nothing was recieved. As a result of it they didn't gave sweets. Such services definitely gives bad impression about Bikaner Be carefull....

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Address: Pari chawk, greater noida

The food sold was infected with fungus...

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Address: indira nagar lucknow

I bought 1kg desi laddoo from bikanervala lucknow and when i opened it, the box was rat bitten from 2 places and its very wierd also to eat from that box as its bitten...

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Address: Bikanervala, Suncity Business Tower, Ground Floor, Golf Course Rd, Sector 54, Gurugram, Haryana 122003, Gurgaon, Haryana

Hi,
My mother, my sister and I visited to your Bikanervala Gurgaon Sector 56 golf course road outlet at 10:30 PM. My sister was standing at your queue at the cash counter, one of your CUSTOMERs barged the line and came to the front. When my sister objected, he said ### to her. She came back and told us the incident. When I went back to the cash counter and asked who said ### to me sister to your staff at the cash counter, that CUSTOMER...

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Address: Sector 54, Bikanervala, gurgaon

I couldn't upload the images of the today's bill. And this is not happening for the same time....

+2 photos

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Address: Bikanerwala Noida sector 18

Ras malai that I bought is rotten and having bad smell. Very bad service by bikanerwala. Trust broked😒😒...

+2 photos

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My self Mr. Nishant I go there on dated 4th June 2022 at your branch that presented at rohini west metro station unity one mall first floor New delhi. I am giving to order to the accountant for 2 samosa but his told me " niche jao khud le lo" that means his not taking my order all other people that seen all things ok sir..
This is too much like misbehavior with me and I am not happy with the services please take a suitable action against...

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Bad behaviour of staff and food quality of branch sonepat.
I ordered butter masala dosa from this branch
And dosa was made of refind oil instead of butter.
After talking with there staff that give me another dish and take dosa back, they rudely said we cant take this dosa back and you have to pay for this also.
I never expected this from bikaner such a big food chain in India.
In future i will never walk...

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Pls try to maintain decorum of bikanerwala. CUSTOMERs reached there because they get GOOD SERVICE and good staff . but sorry to say janakpuri branch had not good staff or maybe have but to whome i met he was a illitrate useless guy bs thakur.. useless immature . do not keep this kind of staff .. this will fimished slowly slowly your image..i[censored] ask me i will never go to janakpuri branch .. i ### on this branch .. i purshace 6/7 boxes of mithai...

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Address: Defence Colony

Shame on Bikanerwala. Charging a bomb and not taking care of Customer health. I order White sauce pasta for my daughter and after finishing half, we saw a worm coming out of the Brocoli in pasta. This is a serious concern and has damaged our Mental health also.. This is serious and im concerned for a 4 yrs baby who has eaten this pasta. There License should be cancelled...

+2 photos

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Address: Bikanervala kakadeo kanpur

I ordered food from Bikanervala at kanpur kakadev branch . It provide me bad quality food after 40 min and some of the item that i already billed they don't have in store . Now I am not came back to 3rd class outlet that is bekanervala at kakdeo kanpur...

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Address: Delhi

Website: [email protected]

हम लोग अच्छा ब्रांड ख़रीदते है ताकी अच्छी गुणवत्ता वाला उत्पाद मिल सक ये बड़ी कंपनी हमें इतना महगा उत्पाद बिक्री करके भी गुणवत्ता नहीं दे रही है आज बिकानो औल टाइम मिक्सचर...

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Address: House No:-ZB-9-10-11/487, Dilshad Garden GT Road, Next To HP Petrol Pump, New Delhi, Delhi 110095

We bought a 500g box of Imartis on 17th of April 2022 for more than Rs. 330. The Complaint is that the Imartis were immensely dry and they were really hard as well. Please take the necessary actions....

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The paneer vegetable was smelling and very bad at taste it was over when I complained to the manager here at vrindavan bikano/ bikanerwala Manish Sharma ( store manager )
He argued and I asked him to taste it once he said yes the taste is changed but yet it is ohk for u to eat very badly and abusive nature he has it seems like he gone fight with us but when I said if I had food poisoning u will be responsible for it and ur company...

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