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Bikanervala / Bikano Complaints & Reviews

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Updated: Feb 29, 2024

Complaints 280

Resolved

57

Unresolved

223

So far, so good. Bikanervala / Bikano is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bikanervala / Bikano will keep up the work and continue to help more customers with their concerns even better 🤝

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Bikanervala / Bikano

Recently resolved complaints

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Rakhi sweets not delivered. No contact made

re: waste or expired sweet

product quality

received expired food products, short quantity & misleading after sales service

Most useful reviews

Black Particles in Makhni Rasgulla

cockroach in aloo bhujia

product quality

The staff of the Sector 18 Noida outlet

received expired food products, short quantity & misleading after sales service

Bad ambience , improper air-conditioning , flies inside bikaner, sweet not served cold . Casual attitude of shift manager.

Bikanervala / Bikano reviews & complaints page 4

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Address: Rajender Nagar metro

Today I ate at Bikaner vala and as was about to finish my meal, I saw a mouse running in the kitchen. This was the Rajender Nagar branch. Another lady pointed out the same thing. Also the food quality was not good and chole were way salty. It was a bad experience over all. Now I’m having stomach pains....

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I bought 8 pcs of cheena toast and 500 gms dry rusbherry from your bikanerwala outlet jalandhar punjab I took it home after opening boxes at home after 20/25 mins i found some foul smell and diffrent taste of chenna toasts and dry rusbherry was absolutely fine. !!!
Same moment i called that store i told the problem to the staff and he said If this product is made today and is sold on next day ( it means it was not fresh at all ) and...

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Address: Jaipuria Mall, Ghaziabad

I purchased Half Kilograms of Gujia Sweets today in the evening. The quality of the food is bad. It is so dry that one is not able to even chew it properly. It is not juicy at all. I wanted to order the sweet with sugar coating so that it is soft & juicy and I asked from the staff present there and even they confirmed about it, but when i opened the packet, the gujia I received was totally dry. It had no sweetness and all I could taste was...

+2 photos

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Address: Gajraula

The complete resturant is having the fliers that on 749 asured gift is there and on checking they informed this is from tommorow...

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Yesterday on 20th Feb, i purchased Makhni Rasgulla from Bikanervala Rajouri Garden.

In evening when we ate those along with my relatives, these was black powder coming in mouth.

We saw inside the rasgulla and saw lot of black particles.

Having a sour throat after having that half.

Ghandhayam is the manager there...

+1 photos

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I bought a besan Laddu ( sweetened chickpea flour ball) and found a plastic piece inside one of them and they market it as premium quality product as a adult I checked it before if a child have consumed it would have been very harmful for them....

+2 photos

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I had a very terrible experience. I found a hair inside the Bikano packet, with three small pieces of Bhujia hanging inside it. I did not understand how could this have happened, because we trust big brands like Bikano.

Kindly look into this matter at the earliest. The details of the product are

Batch No. B1CIJBB
Mfg Date : 28/10/21
Date if Incident: 08/12/21

I have also attached...

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Address: Bikanevala Real Foods B-225 Naraina Industrial Area Phase - 1

A totally bad experience of bikanervala naraina branch delhi
Rude behaviour of stafff... harassing us here and there for billing..
moreover poor and rude behaviour of waiters, by throwing plates on tables.
Name of waiter is Narinder
And kitchen counter ANUJ...

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Address: Kurukshetra

I have just received the order at my address. The order is missing pudina mathri and kaju katli box. This is very unfortunate because i got an expired box of milk cake as attached in the pictures.

Your team sucks.
The worst ever experience with your sweet box, then the similar kind of customer services.

I think now, i will never buy and product from you.

See the image attached of the rotten...

+4 photos

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Address: 73 krishna villa ahmedabad narol

I went with my mother to have lunch there but staff not folloing CARONA SOP no secutiry guard there not only that when we asked for help from staff no one helped...

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I opened a new pack of bikano khatta mitha bhujia and it tasted so bad as if it was expired. The taste of the peanuts in it was bitter and also the bhujia was not crispy and had absorbed moisture.
Really disappointed by such a bad quality product from Bikano.
I would like you to take this complaint into consideration and take appropriate action.
Hope to hear from your side soon

Regards
Balwinder...

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Address: Greater Noida West

We purchased 22 tin boxes of kaju katli of bikano from reliancr mart greater Noida West. The quality is so poor and worthless. Why they are selling cheap quality ?...

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Address: Flat No. F-1, Plot No. 374, Sec-IV, Vaishali (Lane near Mother Dairy) , GHaziabad 201010

Tax Invoice no. C[protected] dated 20.10.2021. Order was placed for 30 boxes of Laddu special of 900 gms each plus 30 packets of 4 Laddoos each.
One Kg of your Laddus pack contains 28 pieces and the same were supplied in 4 pieces pack also, for which packing material was charged separate @ Rs. 5 each.
The weight of 30 packets thus comes to 4.285 Kgs, whereas i was charged for 4.8 Kgs (mind it that packing is charged separately).br...

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Just visited bikanerwala gajraula outlet and was surprised at their pathetic service
I ordered half kg kaju katli ( 2 packets) and they kept on sending me from one counter to another even after complete payment was done.
Moreover they quarreled among themselves as to who should deliver my order....

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Address: Sector 86, Gurugram

Went to the Sector 86 outlet with family on 09th Oct'21 Morning. After the first round of orders, we wanted to order vada sambar. Even after we paid using PayTm, they refused to serve saying that the payment has not been received. I asked if they would refund the amount once they receive the same. They refused to do so. This is pure cheating. How can they ask for extra money and refuse to pay back once they receive the money in their account....

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Address: रोड नंबर 44 बीकानेरवाला रानी बाग के पास

मैनेजमेंट का काउंटर पर बैठकर खाना खाना और मेरे आर्डर में देरी की शिकायत करने पर ऑर्डर कैंसिल करने की धमकी देना
7-10-21
5.30 pm- 6.00pm...

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Address: Roorkee Road Muzaffarnagar Uttar Pradesh

I have dined in Muzaffarnagar outlet. They have not cleaned our table for first 10 mins and after that they have not attended our table for next 15 mins. There waiter were passing from our table and completely ignoring us.

Then after ordering our food we have received our food and utensils in parts. They didn't had spoons, glasses and water. They delivered our cold after we have finished our meal.

When asked...

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Address: Rajouri Garden

We went to Bikanervala Yesterday 22.09.2021 at Rajouri Garden Delhi. Their last order is at 10Pm.
We reach at 9:50Pm they take our last order but when we received a order at 10:05Pm they switched off A/C, Fans, lights and kept all The chairs up. We Were Rather Eating our food and 90% servants walked out.
So, please...
Name: Bhupender Goel
Mob no. [protected]...

+10 photos

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Address: Karol bagh gurudwara road

I bought dokhla 250gm on 3.9.2012 at 8 pm from karol bagh gurudwara outlet after coming back home when i open pkt it was smelling and the taste of the dokhla was not good.I m very disappointed with the food quality.plz look into the matter.thanku...

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Address: Haldwani 263139 District Nainital state uttrakhand

Dear sir,

Yesterday I have purchased gulab jamun pack in 1 kg std qty 12 nos but I have found 10 nos this is a critical issues because I have paid 12 nos pay but observed less quantity so please take necessary action for counting.

Regards
Devraj Singh
[protected]
[protected]@gmail.com...

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