Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5416
Resolved
656
Unresolved
4760
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 119

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yashaswi P
Sep 7, 2020
Resolved
Report
Copy
Resolved

I have made payment for CAT application form through UPI bill desk but the application form status is not updated and it is showing that the transaction is failed though money is deducted from my bank account.
+2 photos
Sep 8, 2020
Complaint marked as Resolved 
Try contacting CAT helpdesk via call and email. And try contacting BillDesk customer support via email ([email protected]) and via call. Contact details for the BillDesk customer support are given in this link "https://www.billdesk.com/faq_payment.htm"
BillDesk customer support has been notified about the posted complaint.
View replies
have you got any response?
I got an email from billdesk stating that the amount was transferred to CAT and whatever the issue is we have to contact CAT helpdesk about it but CAT helpdesk number hasn't been attended by anyone since yesterday.
I think it's better to forget about those 2000 now.
Reply
Yashaswi P's [Complaint's author] reply, Sep 8, 2020
same here. i received a mail from billdesk stating that they have shared the transaction id with CAT. Even i tried reaching CAT helpdesk but there is no response.
Preetam S
Thanks for the update mentioning that your application form is submitted. I tried calling helpdesk again after going through your comment and i was able to talk to one of them working there and my form status is also updated and the form is submitted automatically
Reply
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    Yashaswi P
    Sep 7, 2020
    Resolved
    Report
    Copy
    Resolved

    I have made payment through UPI bill desk but the application form status is not updated and it is showing that the transaction is failed though money is deducted from my account.
    +2 photos
    Sep 8, 2020
    Complaint marked as Resolved 
    BillDesk customer support has been notified about the posted complaint.
    View replies
    Hi, is your issue resolved? I am facing the same . Please suggest
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aayush1303
      Sep 7, 2020
      Report
      Copy

      I have done payment for cat application form via billdesk. Payment was successful from bank but its status didnt updated in application form. Please let us know what to do futher.
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        roydipanshu
        Sep 6, 2020
        Resolved
        Report
        Copy
        Resolved

        Rs 2000 deducted from my account for cat application via billdesk using upi qr code scan. Later 2000 again paid via billdesk using netbanking. Please refund 2000 in my account which was deducted.
        Sep 9, 2020
        Complaint marked as Resolved 
        Billdesk refunded the amount. Please avoid fake calls!
        BillDesk customer support has been notified about the posted complaint.
        View replies
        Rs 2000 deducted from account for CAT 2020 application.Amount transferred to BILLDESK account rather it should go to IIM-BILLDESK account.I had to repay the amount through other mode of transaction to fill the CAT form successfully. So I request BILLDESK to refund Rs 2000 amount in my account ASAP.

        payment successful from bank for cat application, need refund because used different mode of transaction later - Comment #3730725 - Image #0
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          roydipanshu
          Sep 6, 2020
          Resolved
          Report
          Copy
          Resolved

          Rs 2000 deducted from account for cat 2020 application. Amount transferred to billdesk account rather it should go to iim-billdesk account. I had to repay the amount through other mode of transaction to fill the cat form successfully. So i request billdesk to refund rs 2000 amount in my account asap.
          +2 photos
          Sep 9, 2020
          Complaint marked as Resolved 
          Refunded
          BillDesk customer support has been notified about the posted complaint.
          Sep 06, 2020
          Updated by roydipanshu           I
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Y
            Yashaswi P
            Sep 6, 2020
            Resolved
            Report
            Copy
            Resolved

            Hi,
            I have made payment for CAT application form using UPI billdesk. Money is deducted from the account but the application form status is not updated as I m still able to edit the form. I received a message that "Your application form is not submitted. Your application number is 20141260 which can be used for all future correspondence."Please look into it. It is important as the final dates are closing in.
            I have attached the transaction details.
            +2 photos
            Sep 8, 2020
            Complaint marked as Resolved 
            BillDesk customer support has been notified about the posted complaint.
            View replies
            Hi,
            I have made payment for CAT application form using UPI billdesk. Money is deducted from the account but the application form status is not updated as I m still able to edit the form. I received a message that "Your application form is not submitted. Your application number is 20186692 which can be used for all future correspondence."Please look into it. It is important as the final dates are closing in.
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Y
              Yashaswi P
              Sep 6, 2020
              Resolved
              Report
              Copy
              Resolved

              I have made payment for CAT application form. Money is deducted from the account but the application form status is not updated as I m still able to edit the form. I received a message that "Your application form is not submitted. Your application number is 20141260 which can be used for all future correspondence."
              +1 photos
              Sep 8, 2020
              Complaint marked as Resolved 
              BillDesk customer support has been notified about the posted complaint.
              View replies
              can you let me know how it is resolved
              Reply
              Yashaswi P's [Complaint's author] reply, Sep 9, 2020
              Try contacting CAT helpdesk via call and email. And try contacting BillDesk customer support via email ([email protected]) and via call. Contact details for the BillDesk customer support are given in this link "https://www.billdesk.com/faq_payment.htm"
              Raise the complainant in this portal as well
              Yashaswi P's [Complaint's author] reply, Sep 9, 2020
              Try to call CAT helpline number at 9am in the morning and wait until the call gets disconnected automatically.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Gourav987
                Sep 6, 2020
                Report
                Copy

                I have done payment for cat application form via billdesk. Payment was successful from bank but its status didnt updated in application form. Please let us know what to do futher.

                Txn no[protected]
                BillDesk customer support has been notified about the posted complaint.
                View replies
                Status is updated now. Thanks a lot for your proactive help
                Reply
                Hey, i also had the same problem...do tell me how to solve it
                Reply
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sameerroy888
                  Sep 6, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  As I submitted the fees amount of CAT form. It is showing that the fees status F which means fail. And the amount is deducted from my UPI.
                  please resolve this status and initiate the refund status.
                  +2 photos
                  Oct 23, 2021
                  Complaint marked as Resolved 
                  Solved
                  BillDesk customer support has been notified about the posted complaint.
                  Sep 06, 2020
                  Updated by sameerroy888                   As per previous Failed status i have to agian make a new payment from another bank account through different gateway and hence I have to pay again. I don't understand why this problem happens with Billdesk.
                  Respected Sir, it is my humble request to you that please resolve this issue as soon as possible and kindly initiate the refund status.
                  Thankyou
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    roydipanshu
                    Sep 6, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Amount deducted by billdesk while filling the CAT 2020 application form by scanning QR code and the application form is NOT successfully submitted. Please look into thematter and refund the amount asap.
                    +1 photos
                    Sep 9, 2020
                    Complaint marked as Resolved 
                    Refunded
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      gknsngr7
                      Sep 6, 2020
                      Report
                      Copy

                      Yesterday afternoon(5th September), I filled CAT Application form and after doing the transaction for fees payment got deducted from my bank, but Transaction status at CAT Application window is showing it failed.
                      +1 photos
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        P p Sinha
                        Sep 6, 2020
                        Report
                        Copy

                        Product not delivered although rescheduled by ekart boy on 2nd sept by phone.. After that complaint registered at flipkart portal.. Still no improvement observed.. My flipkart order no is - od[protected] and tracking id fmpc[protected]. This is an exchange order that's why i can't give you the sms which i have received on my phone from your office after reset factory setting. I m sure the parcel is still at cooch behar e kart office. Pls do the needful and deliver it asap. Pls feel free to contact me.

                        Rgds, sandip sinha
                        [protected], [protected]
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          gknsngr7
                          Sep 6, 2020
                          Report
                          Copy

                          The transaction amount from my bank got deducted, but payment status is showing failed at my application window.
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Venkatesh Kalokhe
                            Sep 6, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have paid for my exam form, but the amount was not reflected on the site. Please either reflect the payment in the form or refund the amount.
                            +2 photos
                            Sep 9, 2020
                            Complaint marked as Resolved 
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Raj@1317
                              Sep 6, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              I have made a payment of 2000 through upi billdesk to iim cat and the amount debited but my application form was not submitted and says the transaction was unsuccessful. Please initiate a refund asap so that i can feel the form again.
                              +1 photos
                              Dec 24, 2020
                              Complaint marked as Resolved 
                              Resolved
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Saswati Priyadarsini Panda
                                Sep 5, 2020
                                Report
                                Copy

                                Hi,
                                I made a online payment to cat 2020 using upi billdesk. My amount got debited but payment status reflected as unscussesful because of which the form also failed to submit. The iim did not received my payment. I have done the payment on 3rd sept 8:22 am. Please look into it. It is important as the final dates are closing in. Please provide a refund or the payment status success. I have attached the transaction details.
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                View replies
                                Hi, is your issue resolved. I m also facing the same issue..?
                                Reply
                                I had made payment for CAT 2020 using upi. The amount had been deducted from my account but the payment is still shown as failed in the application. The transaction details are attached below.

                                amount debited still transaction failed in cat - Comment #3730906 - Image #0
                                Reply
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  chaaahat
                                  Sep 4, 2020
                                  Report
                                  Copy

                                  Address: Shimla

                                  Hi, i made a payment towards cat 2020 application form through billdesk (Upi), on sep 4, 2020 at 17:09.
                                  The money has been debited from my account, but the my form status says the transaction was unsuccessful.
                                  Attaching the screenshot of my payment. Kindly look into this.
                                  +1 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bhasker Tiwari
                                    Sep 4, 2020
                                    Report
                                    Copy

                                    I am bhasker tiwari had made payment of 5000 rupees for my rbl credit card yesterday 03/09/20 around 11 am morning but that payment did not get credit in my rbl credit card account.

                                    I am attaching the receipt of my icici bank account through which i made payment by billdesk payment gateway.

                                    Kindly do the needful at earliest and revert back that money to my icici bank account.

                                    Thanks and regards
                                    Bhasker tiwari
                                    +3 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Navi Rawat
                                      Sep 4, 2020
                                      Report
                                      Copy

                                      Address: Delhi

                                      On 02/09/20 i done one payment by billdesk via upi google pay for the amount of 9717.11/-. But still my credit card showing no payment done. I check online as well as mobile application but no recent payment showing.
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        C
                                        Chethan Hebbar
                                        Sep 4, 2020
                                        Report
                                        Copy

                                        I have done a payment of 1320 for booking my ksrtc bus tickets but tickets have not been booked but the amount was deducted from my paytm wallet.
                                        I have done the payment through billdeskutil merchant.

                                        I have communicated with paytm and they have confirmed that thransaction was successful from their end and i need to contact the billdeskutil merchant for the refund.

                                        Details attached. Kindly do the needful.
                                        +1 photos
                                        BillDesk customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          State Bank of India [SBI]
                                          1.4
                                          (27932)
                                          DCB Bank
                                          1
                                          (73)
                                          Bank of Maharashtra
                                          1
                                          (869)