Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 121

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Himanshu_9807
Sep 1, 2020
Report
Copy

I made a payment for cat application form from billdesk upi mode. The amount got debited from my account but the application form didn't submit. Please refund it at the earliest.

Upi reference no.[protected]
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ayansh Mishra
    Sep 1, 2020
    Report
    Copy

    Website: iimcat.ac.in

    I had done payment for cat 2020 on 30th aug 2020 at 3:34 pm, the money was deducted but the payment status at the cat site is showing failed.
    Below are the screenshots attched.
    Request to please resolve on priority.
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Manucheerful
      Aug 31, 2020
      Report
      Copy

      Dear sirs;

      I made a payment of rs. 1033.10 through billdesk gateway towards my png bill to igl for rs. 1033.19 on 31 august 2020 at 3:48 pm.

      My icici account has been debited but the payment has not been credited to igl and it shows an "error".

      Kindly help.

      Thanks and regards,

      Gagan malik
      Ph: [protected]
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rmasha
        Aug 31, 2020
        Report
        Copy

        I made payment via billdesk for cat application and the amount got debited, but the transaction was not successful due to which the application has not been submitted.

        Upi transaction id:[protected]
        To : [protected]@hdfbbank
        Date : aug 31st, 2020 12:37 pm

        Kindly, resolve this at the earliest.
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Azizali00a1
          Aug 31, 2020
          Report
          Copy

          Address: Billdesk.relience-jio-prepaid@icici

          Money deducted but recharge not successful... Its been 3 days
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Devansh Bansal
            Aug 30, 2020
            Report
            Copy

            I made a payment for cat application form from billdesk upi mode. The amount got debited from my account but the application form didn't submit. Please refund it at the earliest
            BillDesk customer support has been notified about the posted complaint.
            Hello Devansh, I had the same issue while submitting the CAT form just now. If your money is refunded, can you please tell me the procedure you followed?
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mantrimanish
              Aug 29, 2020
              Resolved
              Report
              Copy
              Resolved

              Sir,
              I manish kumar s/o sh. Surinder nath has paid electric bill to pspcl punjab for rs.1270 dt 02.07.20 by bill desk having pspcl account no.[protected] name of surinder nath by sbi netbanking. The payment has shown successful status on 02.07.20 but not credited in state electricity account. Later on the bill desk has refunded rs.1270 after 2 days in my saving account. I have come to know this fact today 29.08.20 when punjab electricity corporation has demanded this amount with fine. I have faced much inconvenience & paid fine therein due to their negligence. Kindly compensate me due to the negligence of the company. I am also sending required screen shot of my saving account attachment for your reference.
              Sep 1, 2020
              Complaint marked as Resolved 
              Company has not contacted me by any means of communication.No email or phone has been received till date.The company is showing Resolved Status is a matter of joking & not so real far.I request you to tell me how company has resolved my issue ? The company has cancelled my transaction after 2 days without any information as I had much money in my bank account at that time then on what ground the company failed my transaction.Kindly compensate me as I faced much harassment & monetary fine in this respect.
              BillDesk customer support has been notified about the posted complaint.
              Aug 30, 2020
              Updated by mantrimanish
              Please compensate me against fine charged by PSPCL & my business loss & mentally harassment.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rohan Chavhan
                Aug 28, 2020
                Report
                Copy

                Hello!
                I've made payment for cat application but the status of payment displaying failed even though money got debited from my account.

                Details -
                Payment transaction no.[protected]

                Below from googlepay
                Paid money to : billdesk
                Paid to : [protected]@hdfcbank
                Date : 9:19 pm, 28 aug 2020
                Amount : ₹2000.00

                So here it's successful but whereas in portal it is displaying failed.

                Please resolve this asap!! Thankyou :)
                BillDesk customer support has been notified about the posted complaint.
                Hello Rohan, I had the same issue while submitting the CAT form just now. If your money is refunded, can you please tell me the procedure you followed?
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ragul Vasudevan
                  Aug 28, 2020
                  Report
                  Copy

                  Hello!
                  I've made payment for cat application but the status of payment displaying failed even though money got debited from my account.

                  Details -
                  Payment transaction no. - SHD[protected]

                  Below from PHONEPE scan and pay -
                  Paid money to : billdesk
                  Paid to : [protected]@hdfcbank
                  Date : 6:32 pm, 28 aug 2020
                  Amount : ₹2000.00

                  So here it's successful but whereas in portal it is displaying failed.

                  Please resolve this asap!! Thankyou :)
                  BillDesk customer support has been notified about the posted complaint.
                  Same happened in my case. When did you get the refund?
                  Same happened to me also. Please reply if resolved.
                  Same for me amount got deducted but form is not submitted as showing payment failed
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Boz Mac
                    Aug 28, 2020
                    Report
                    Copy

                    Paid money but fees not paid of kendriya vidhyalaya school fees of amount 3860
                    Portal is saying to pay it again
                    Student unique id is [protected]
                    BillDesk customer support has been notified about the posted complaint.
                    Aug 28, 2020
                    Updated by Boz Mac
                    Wrong image submitted of payment this is right image

                    Aug 28, 2020
                    Updated by Boz Mac
                    I pay my kendriya vidyalaya sangathan fees from union fee pay through upi id by paytm upi id [protected]@paytm
                    The amount of rs 3680 is deducted from my account but my fees is not payed.
                    I pay my fees on 28 august 2020 at 08:07 pm. Kindly resolve my issue. The customer care o[censored]nion bank of india do not provide any help to me. They don't know about kvs fee payment through union fee pay. They said we only resolve issue regarding union bank. But i have done payment through union fee pay through google pay upi id of state bank of india

                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Ç
                      Çhàrán
                      Aug 28, 2020
                      Report
                      Copy

                      Hello!
                      I've made payment for cat application but the status of payment displaying failed even though money got debited from my account.

                      Details -
                      Payment transaction no. - shd[protected]

                      Below from amazon scan and pay -
                      Paid money to : billdesk
                      Paid to : [protected]@hdfcbank
                      Date : 11:48 pm, 27 aug 2020
                      Amount : ₹2000.00

                      So here it's successful but whereas in portal it is displaying failed.

                      Please resolve this asap!! Thankyou :)
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Tahir Mulla
                        Aug 27, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Dear sir,
                        I booked 3 Tickets from MSRTC using BillDesk Google Pay method on 27 08 2020 at 12.15pm. Amount of Rs.780 Debited from my account but ticket not booked.
                        I want my refund.Please Look into This matter.
                        Tahir Mulla
                        [protected]
                        Aug 28, 2020
                        Complaint marked as Resolved 
                        ISSUE RESOLVED. REFUND DONE.
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sagar77777
                          Aug 26, 2020
                          Report
                          Copy

                          I had process the online payment for hdfc home loan portal but amount 3540 has been debited from my bank account UPI on 26Aug20 Ref No[protected] but got the error massage "Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later." from the page of billdesk.com.
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Manucheerful
                            Aug 26, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            I paid rs. 50000 + taxes = rs 50059.71 via billdesk payment gateway on 26-aug -2020 at 11:58 am. The amount got debited from icici bank, but got error with the billdesk acknowledgement where it takes back to the nps portal.

                            Sms from icici bank came for the debit of the amount

                            Sms confirmation from nps was not received
                            Aug 29, 2020
                            Complaint marked as Resolved 
                            MY PROBLEM HAS BEEN RESOLVED BY BILLDESK VERY PROMPTLY. THANKS.
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sourabh Mannu
                              Aug 26, 2020
                              Report
                              Copy

                              I did a transaction on suda.jharkhand.gov.in side for paying my holding tax for rs 2792.80. My SBI account debited but transaction failed. Transaction was done on 20th august 2020. Money still not refunded.
                              BillDesk customer support has been notified about the posted complaint.
                              Aug 26, 2020
                              Updated by Sourabh Mannu
                              This is the screenshot of my transactions

                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rohi9760
                                Aug 26, 2020
                                Report
                                Copy

                                Sir meri ibps rrb scale i ki fees kt gye the. Jis ki fees 175 rupees the bo mera account se kt gye h.. Apse krpa h ki meri fees refund kr dijiya...
                                Ibps rrb scale i
                                Date. 09/07/2020
                                Reg no...
                                [protected]
                                P. W...
                                5w8n8zwh
                                My account no..
                                [protected]
                                Mobile no..
                                [protected]
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Manishagarwal@97
                                  Aug 25, 2020
                                  Report
                                  Copy

                                  Address: Khetri Nagar

                                  Transaction faied but amount debited my account
                                  Transaction reference no.[protected]
                                  Help
                                  BillDesk customer support has been notified about the posted complaint.
                                  Aug 25, 2020
                                  Updated by Manishagarwal@97
                                  Help money debited but merchant not received
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sukhpal95
                                    Aug 25, 2020
                                    Report
                                    Copy

                                    I have done jio recharge of Rs. 599 on 3July 2020 amount deducted from my account and recharge is not successful and money is still not refunded in my account.
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pra_rijh
                                      Aug 24, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I have recharged my Tata sky account through Google pay today 200/- rs. Debited from my bank account but didn't reflect my Tata sky account. Refund my money back or recharge my Tata sky account.

                                      Upi Transection id :[protected]
                                      To : billdeskbqr.[protected]@hdfcbank
                                      From : [protected]@okhdfcbank
                                      Amount : ₹200
                                      Time : 9:15 PM
                                      Date : 24/08/2020
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      BillDesk customer support has been notified about the posted complaint.
                                      Hi! This isn't the experience we aim for. Kindly share us your RMN/Sub ID and we’ll help you further.
                                      Hi, help is here. Requesting you to share your RMN/Sub ID for further clarification.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        javedpatel
                                        from Mumbai, Maharashtra
                                        Aug 24, 2020
                                        Report
                                        Copy

                                        Address: Thane Mira road

                                        I have done Yes my Loan emi payment the through yes bank website redirected to Billdesk platform of RS.52052/- at around 12:07am on 24th August 2020 the after successful payment page suddenly found error and couldn't process further after long wait as well. I have checked my bank account the amount got debited but not credited in my Yes bank loan account.
                                        Please find attached all relevant documents screenshot
                                        BillDesk customer support has been notified about the posted complaint.
                                        Sep 08, 2020
                                        Updated by javedpatel
                                        No reply from bank
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit