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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 121

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T
Tahir Mulla
Aug 27, 2020
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Dear sir,
I booked 3 Tickets from MSRTC using BillDesk Google Pay method on 27 08 2020 at 12.15pm. Amount of Rs.780 Debited from my account but ticket not booked.
I want my refund.Please Look into This matter.
Tahir Mulla
[protected]
+2 photos
Aug 28, 2020
Complaint marked as Resolved 
ISSUE RESOLVED. REFUND DONE.
BillDesk customer support has been notified about the posted complaint.
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    Sagar77777
    Aug 26, 2020
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    I had process the online payment for hdfc home loan portal but amount 3540 has been debited from my bank account UPI on 26Aug20 Ref No[protected] but got the error massage "Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later." from the page of billdesk.com.
    BillDesk customer support has been notified about the posted complaint.
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      M
      Manucheerful
      Aug 26, 2020
      Resolved
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      Resolved

      I paid rs. 50000 + taxes = rs 50059.71 via billdesk payment gateway on 26-aug -2020 at 11:58 am. The amount got debited from icici bank, but got error with the billdesk acknowledgement where it takes back to the nps portal.

      Sms from icici bank came for the debit of the amount

      Sms confirmation from nps was not received
      Aug 29, 2020
      Complaint marked as Resolved 
      MY PROBLEM HAS BEEN RESOLVED BY BILLDESK VERY PROMPTLY. THANKS.
      BillDesk customer support has been notified about the posted complaint.
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        S
        Sourabh Mannu
        Aug 26, 2020
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        I did a transaction on suda.jharkhand.gov.in side for paying my holding tax for rs 2792.80. My SBI account debited but transaction failed. Transaction was done on 20th august 2020. Money still not refunded.
        BillDesk customer support has been notified about the posted complaint.
        Aug 26, 2020
        Updated by Sourabh Mannu
        This is the screenshot of my transactions

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          R
          Rohi9760
          Aug 26, 2020
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          Sir meri ibps rrb scale i ki fees kt gye the. Jis ki fees 175 rupees the bo mera account se kt gye h.. Apse krpa h ki meri fees refund kr dijiya...
          Ibps rrb scale i
          Date. 09/07/2020
          Reg no...
          [protected]
          P. W...
          5w8n8zwh
          My account no..
          [protected]
          Mobile no..
          [protected]
          BillDesk customer support has been notified about the posted complaint.
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            M
            Manishagarwal@97
            Aug 25, 2020
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            Address: Khetri Nagar

            Transaction faied but amount debited my account
            Transaction reference no.[protected]
            Help
            +2 photos
            BillDesk customer support has been notified about the posted complaint.
            Aug 25, 2020
            Updated by Manishagarwal@97
            Help money debited but merchant not received
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              S
              Sukhpal95
              Aug 25, 2020
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              I have done jio recharge of Rs. 599 on 3July 2020 amount deducted from my account and recharge is not successful and money is still not refunded in my account.
              +1 photos
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                P
                Pra_rijh
                Aug 24, 2020
                Resolved
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                Resolved

                I have recharged my Tata sky account through Google pay today 200/- rs. Debited from my bank account but didn't reflect my Tata sky account. Refund my money back or recharge my Tata sky account.

                Upi Transection id :[protected]
                To : billdeskbqr.[protected]@hdfcbank
                From : [protected]@okhdfcbank
                Amount : ₹200
                Time : 9:15 PM
                Date : 24/08/2020
                +1 photos
                Aug 5, 2021
                Complaint marked as Resolved 
                BillDesk customer support has been notified about the posted complaint.
                Hi! This isn't the experience we aim for. Kindly share us your RMN/Sub ID and we’ll help you further.
                Hi, help is here. Requesting you to share your RMN/Sub ID for further clarification.
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                1 found this helpful
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                  J
                  javedpatel
                  from Mumbai, Maharashtra
                  Aug 24, 2020
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                  Address: Thane Mira road

                  I have done Yes my Loan emi payment the through yes bank website redirected to Billdesk platform of RS.52052/- at around 12:07am on 24th August 2020 the after successful payment page suddenly found error and couldn't process further after long wait as well. I have checked my bank account the amount got debited but not credited in my Yes bank loan account.
                  Please find attached all relevant documents screenshot
                  +3 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Sep 08, 2020
                  Updated by javedpatel
                  No reply from bank
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                    Y
                    y2abhilash
                    Aug 24, 2020
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                    Resolved

                    Address: [email protected]

                    I had process the online payment for rbl bank credit card through rbl mob app portal for an amount 20583.12 from icici bank but amount 20583.12 has been debited from my icici bank account with transaction id "bil/onl/[protected]/ratnakar b/rtncard" but got the error massage "reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later." from the page of billdesk.com.

                    Please check & do the needful asap.
                    Aug 28, 2020
                    Complaint marked as Resolved 
                    This issue was resolved today, thanks for your support
                    BillDesk customer support has been notified about the posted complaint.
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                      T
                      Tanveer 6645
                      Aug 23, 2020
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                      I have recharged my Tata sky account through Google pay today 345/- rs. Debited from my bank account but didn't reflect my Tata sky account. Refund my money back or recharge my Tata sky account.
                      +1 photos
                      BillDesk customer support has been notified about the posted complaint.
                      Hi! This isn't the experience we aim for. Kindly share us your RMN/Sub ID and we’ll help you further.
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                        N
                        Nainnilu
                        Aug 22, 2020
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                        Sir, I made a recharge of Amount Rs 153 to mob no. [protected] on 19 or 20 Aug 2020. Payment deducted from my account but recharge was not done. Plz do needful sir .
                        BillDesk customer support has been notified about the posted complaint.
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                          Ajay@1234
                          Aug 21, 2020
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                          Address: at post gangpacho ps barkatha 825323 dist hazaribagh jharkhnad

                          On 21 aug 2020 i made online fee payment for jharkhand combined (Jceceb-2020) exam of paramedical registration id - 1508864 registration of rs.450/- (Including charges) through my boi debit card. My transaction was failed with error "reasons: sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account. But the hard copy of filled application form was unable to print. And after login for several times the payment option window is open again and again to make payment and i am unable to print hard copy of application form so what should i do now?. Please reply me at my e-mail mentioned below.

                          Thanks & regards
                          Soniya rani
                          Email.- [protected]@gmail.com
                          Mobile - [protected]
                          BillDesk customer support has been notified about the posted complaint.
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                            G
                            Ganeshkumar Sabapathy
                            Aug 21, 2020
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                            I paid rs 16000 + taxes = rs 16019.59 via billdesk payment gateway on 21-aug -2020 at 2.06 pm, the amount got debited from my icici bank, but got error with the billdesk acknowledgement where it takes back to the nps portal.

                            Sms from icici bank came for the debit of the amount

                            Sms confirmation from nps was not received
                            +1 photos
                            BillDesk customer support has been notified about the posted complaint.
                            Aug 24, 2020
                            Updated by Ganeshkumar Sabapathy
                            The issue has been resolved, Money has been credited back to my Account.

                            Thanks
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                              A
                              Aparna Chaudhary
                              Aug 20, 2020
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                              Website: Google pay

                              My payment is failed but my money is deducted from account I used Google pay to transfer the money from my account to lic but payment got failed and money is deducted from account..it's 4th day today I haven't recieve any money and bank denied to register any complaint and Google pay given 3 buisness day time to me but I don't recieve a penny alot of money is stuck between these 2 plzz help
                              +1 photos
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                                D
                                DESCOM
                                from Mumbai, Maharashtra
                                Aug 19, 2020
                                Resolved
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                                Resolved

                                I had recharged my Tata Sky account with Rs 500/- on 01-July-2020 through scan and pay QR Code using UPI id billdeskbqr.[protected]@hdfcbank. I received a confirmation for the same. But my Tata Sky account was not credited. Till date the amount is not credited to my Tata Sky account. Request you to refund me back the Rs 500/- which was deducted from my bank account. Transaction ID is[protected] dated 01-July-2020 for Rs 500/- please refund me the same.
                                +1 photos
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                BillDesk customer support has been notified about the posted complaint.
                                Hi! We understand your concern. Please write to [protected]@tatasky.com for better assistace.
                                Hi! We understand your concern. Please write to [protected]@tatasky.com for better assistance.
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                                  aswin dhanasekar
                                  Aug 19, 2020
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                                  Transaction through Google pay

                                  Date - August 12th 2020

                                  BBPS ID - BD01KAC1Z338

                                  it's been 7 days but i haven't got any refund please check and refund my amount
                                  BillDesk customer support has been notified about the posted complaint.
                                  Raised a complaint in bill desk portal but no called me till now. Please have some executive call.
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                                    parvsingh1990
                                    from Chandigarh, Chandigarh
                                    Aug 19, 2020
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                                    Hi my name is Parvinder Singh Banwait, i m facing problem from billdesk almost 2 weeks, my payment deducted from my bank account, i made payment for 40, 000 INR, and 8, 000 INR. But not credited any where, i mailed about it many times called them as STARPAY services but no one is giving me status of my payment. i already provides them my bank account statement, Transaction ID, etc as they asked but still not any update.
                                    So i want you take action against these type of service providers, so people can feel safe about their money,
                                    I ATTACHED ALSO FILES TOO FOR CONFIRMATION.

                                    THANKYOU
                                    [protected]
                                    +2 photos
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                                      Amar9510
                                      Aug 18, 2020
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                                      Address: Achalnagar Society Pune

                                      Hi Team,

                                      Yesterday i have done twice times 3500rs payment thru my bank to the rbl credit card but amount got deducted twice times but received only 1 time on my rbl credit card..So please credit 3500rs amount on my rbl credit card or refund on priority basis.

                                      Bank statements screenshot attached with complaint in below.
                                      +1 photos
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                                        S
                                        SAMBHU MUKHERJEE
                                        Aug 18, 2020
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                                        Address: South Dum Dum Municipality, Nager Bazar

                                        With reference to the enclosed attachment of sms (Thx for inb txn of rs.1239 frm a/c x3278 to urban deve... Ref#igajdypdq0 on 11aug20. If not done, fwd this sms to [protected] to block inb or call [protected]), this is to inform that an amount of rs. 1239/- was remitted from my a/c no [protected] v/tr. Id.[protected]igajdypdq0 on 11/08/20 to be credited to south dumdum municipality through sddm. Ind.in using internet banking via billdesk gateway.
                                        But as no settlement has taken place even after expiry of 78 hrs. Please arrange to refund me rs. 1239/- in my sb a/c [protected] on account of failure of settlement.
                                        Today i have dialed to your kolkata contact no: [protected] several times but not attended.
                                        Regards,
                                        Sambhu kumar mukherjee
                                        Mob [protected] /[protected]
                                        BillDesk customer support has been notified about the posted complaint.
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