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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 116

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N
Nikhil Ramola
Sep 12, 2020
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I paid my cat exam fees through upi method and when i scanned the code to make payment through bhim upi it showed successful but the page was constantly loading and below that it was written unsuccessful highly irritating stuff when i got to know after logging in iimcat website that my payment wasnt successful but money was deducted, my application number is 20020023
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    3
    30Qwerty30
    Sep 11, 2020
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    Address: C20, Divya Nagar Colony

    I have paid for cat form through bill desk via upi. Money has been deducted but status for my application is still not paid.
    Kindly resolve this asap as closing dates are very near.
    Date of payment-11/09/2020 at 22:55
    Kindly resolve this asap.

    Mail-[protected]@gmail.com
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      A
      Akhushi
      Sep 11, 2020
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      I paid and amount has been deducted but my form is showing failure. Please help me. Last date is in 3 days. : (
      BillDesk customer support has been notified about the posted complaint.
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        H
        hinal_18
        Sep 11, 2020
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        I made a payment of rs 2000 for filling cat form but the form did not submit. I contacted the billdesk help center and they're asking for billdesk id but i've not received any id or number from billdesk regarding my transaction
        Sep 13, 2020
        Complaint marked as Resolved 
        BillDesk customer support has been notified about the posted complaint.
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        Can you tell me how contacted billdesk...the same incident happened to me.
        Reply
        I'm trying to contact billdesk from last 24 hours but not succeeded yet...can you tell me how u contacted them??
        Reply
        I am also facing same issue what should i do??
        should I pay second time or wait for their answer???
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          A
          Anwesha Sarangi
          Sep 11, 2020
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          My cat registration fee 2000 inr was debited from account on 10 september. Registration was unsuccessful but i didn't receive a refund. Attaching upi transaction receipt

          Date - 10 sep 2020
          Time - 10.30 am
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            B
            biruduganti ratanraju
            from Dehra Dun, Uttarakhand
            Sep 11, 2020
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            Address: Malkajgiri

            I have paid ts electricity bill for ₹1197 on 02.09.20. The receipt no. Ssbi[protected]. But bill remaining shown pending in the next bill. My electricity sc no.[protected]. Please solve the problem.
            Thank you
            Yours faithfully
            B ratan raju, hyderabad.
            Sep 11, 2020
            Complaint marked as Resolved 
            Please provide payment details of RS.1197 for claim TS electricity department.I have paid TS electricity bill for ₹1197 on 02.09.20. the receipt no. SSBI9179273186. But bill remaining shown pending in the next bill. My electricity sc no.101985997. please solve the problem. Thank you Yours faithfully B RATAN RAJU, HYDERABAD.
            BillDesk customer support has been notified about the posted complaint.
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              S
              Sandeep2408
              Sep 11, 2020
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              I made a payment for cat 2020 on 9th september 2020. The amount has been deducted from my bank account, but the system is showing as the process failed. Please refund the amount asap.
              Sep 12, 2020
              Complaint marked as Resolved 
              I have received the refund now. Thanks
              BillDesk customer support has been notified about the posted complaint.
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                K
                khagesh123
                Sep 11, 2020
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                I filled up the cat 2020 registration form but when i paid using the upi it failed. My money got deducted although.
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                  R
                  rajat_singhz
                  Sep 11, 2020
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                  cat 2020 fee deducted but payment status failed

                  Sir/madam i was paying my cat 2020 application fee, when i paid my fee of 2000 through bhim app it was showing payment success to [protected]@hdfcbank but when i checked it on cat 2020 website it was showing failed payment status so i tried paying again and this time it showed payment successful to iim. [protected]@hdfcbank and this time it was showing payment successful on cat 2020 website. So sir/madam kindly look in this matter and refund the...
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                  N
                  Ninad_Desai
                  Sep 11, 2020
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                  I Kindly request you to refund the money as soon as possible, Form was NOT submitted and money was deducted really a helpless condition
                  BillDesk customer support has been notified about the posted complaint.
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                  Doesn't make any difference this billdesk customer support is just pathetic

                  they are just beating behind the bush The transaction of 10 Sept UPI was done but form was not submitted . I did payment after waiting for 72 hrs to have refund but no refund .

                  SO this time through Debit card on 14 sept so as to not to miss the deadline of CAT 2020 Just only DUE TO ABRUPT SERVICE OF BILLDESK . I already told them That its a second payment it was successful . They are telling me not to repay again merchant(CAT) has confirmed the payment (of 14 sept debit card) LOL (Thats why the form got suubmitted ) . I was asking them for the Refund of 2000RS of 10th sept UPI not got the refund its been 6 days .
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                  The customer Support is just pathetic.
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                    L
                    lokeshmarrapu
                    Sep 11, 2020
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                    I have made payment for cat application form using upi bill desk. Money got deducted from the account but the application is pending for payment to submit. My application number is 20140957. I tried reaching bill desk and cat help desk but neither of them responded.
                    I have attached photos screenshot of payment with transaction id. Please do the needful at the earliest.
                    BillDesk customer support has been notified about the posted complaint.
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                      B
                      Bharti Gadkar
                      Sep 11, 2020
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                      Address: Maharashtra aurangabad

                      I suddenly got a a message stating my account is debited with rs 100. But i have not done any transaction. please solve this issue before this also my account debited with rs 48.
                      BillDesk customer support has been notified about the posted complaint.
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                        A
                        ABHINANDAN MISHRA BTech MCA II YR
                        Sep 11, 2020
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                        My name is abhinandan mishra. I made the payment of rupees 2000 on 8.09.20 via UPI. There is no update on payment yet. I am sharing my transaction details.UPI Ref no.[protected], transaction Ref no. SHD[protected]. It is showing payment unsuccessful till today too. Please refund or process the money further.
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                          D
                          Devanshi15
                          Sep 11, 2020
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                          I paid 2000 rs using billdesk upi, money got deducted from my account but my cat application did not reflect that. Time is very less and closing date for cat is 15 th september. This was not acceptable and it is fraud by your end to deduct my money and not submit my application... Please fix this as soon as possible.
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                            K
                            Khush Priya
                            Sep 11, 2020
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                            money got deducted but failed to submit cat application

                            Money got deducted on 11th sep 2020 at 04:31 a. M. I paid through bhim upi to [protected]@hdfcbank. The payment was successful but the website said, my application form couldn't be submitted., it also showed error code : eferr016.
                            And the webisite says as the payment failed i have to pay again.
                            What is up with you billdesk? Tried calling and mailing you guys. No one answers. Wish your rate of resolving grievances were as high...
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                            R
                            rajat_singhz
                            Sep 11, 2020
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                            Resolved

                            Address: Surat IndiaIdeas.com Limited A-33, River Palace, Opp Jaldarshan, Nanpura, Surat - 395 001 Tel: 2464681

                            Sir/madam i was paying my cat 2020 application fee of 2000 using billdesk payment gateway, when i paid my fee of 2000 through bhim app it was showing payment success to [protected]@hdfcbank but when i checked it on cat 2020 website it was showing failed payment status so i tried paying again and this time it showed payment successful to iim. [protected]@hdfcbank and this time it was showing payment successful on cat 2020 website. So sir/madam kindly look in this matter and refund the debited amount of 2000 as soon as possible, thank you.
                            Sep 12, 2020
                            Complaint marked as Resolved 
                            I mailed at [email protected] they given a transaction reference number and then i raise a ticket on cat 2020 helpdesk and after several hours i got refund.
                            BillDesk customer support has been notified about the posted complaint.
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                            CAT 2020 fee of 2000 deducted but showing failed payment status so need refund as soon as possible.
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                              K
                              Kaushal Khatri
                              Sep 10, 2020
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                              I paid rs.2000 at cat 2020 form using billdesk, money got deducted but at cat sight it isn't reflecting.
                              BillDesk customer support has been notified about the posted complaint.
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                              I am Alvin Chacko, i filled my cat 2020 form on 11th september 2020 through billdesk qr code. My amount has been deducted from my bank account but the transaction was unsuccessful.

                              Kindly request you to refund my amount as i have to pay and resubmit my cat exam application form. Please do the needful as soon as possible as my exam date is near.
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                                D
                                Devanshi15
                                Sep 10, 2020
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                                I paid rs. 2000 fees for cat examination using billdesk but application form not submitted and transaction was unsuccessful shown but money is debited from account.
                                BillDesk customer support has been notified about the posted complaint.
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                                  M
                                  Munna Saha
                                  Sep 10, 2020
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                                  During filling up the form of cat (2020), after submission rs2000 deducted from my account and still it's showing that payment has failed.

                                  Look into this matter as soon as possible.16th is the last date of submission.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    P
                                    Prachim2
                                    Sep 10, 2020
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                                    Amount of rs 2000 deducted from my account but the cat form is not submitted. However, transaction is successful was shown.
                                    BillDesk customer support has been notified about the posted complaint.
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