BillDesk Complaints & Reviews

I have made a payment of 2000 through upi billdesk to iim cat and the amount debited but my application form was not submitted and says the transaction was unsuccessful. Please initiate a refund asap so that i can feel the form again.

Dec 24, 2020

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Hi,
I made a online payment to cat 2020 using upi billdesk. My amount got debited but payment status reflected as unscussesful because of which the form also failed to submit. The iim did not received my payment. I have done the payment on 3rd sept 8:22 am. Please look into it. It is important as the final dates are closing in. Please provide a refund or the payment status success. I have attached the transaction details.

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Y

Yashaswi P

Sep 6, 2020

Hi, is your issue resolved. I m also facing the same issue..?

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T

Teena Mariya Jose

Sep 7, 2020

I had made payment for CAT 2020 using upi. The amount had been deducted from my account but the payment is still shown as failed in the application. The transaction details are attached below.

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Address: Shimla

Hi, i made a payment towards cat 2020 application form through billdesk (Upi), on sep 4, 2020 at 17:09.
The money has been debited from my account, but the my form status says the transaction was unsuccessful.
Attaching the screenshot of my payment. Kindly look into this.

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I am bhasker tiwari had made payment of 5000 rupees for my rbl credit card yesterday 03/09/20 around 11 am morning but that payment did not get credit in my rbl credit card account.

I am attaching the receipt of my icici bank account through which i made payment by billdesk payment gateway.

Kindly do the needful at earliest and revert back that money to my icici bank account.

Thanks and regards
Bhasker tiwari

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Address: Delhi

On 02/09/20 i done one payment by billdesk via upi google pay for the amount of 9717.11/-. But still my credit card showing no payment done. I check online as well as mobile application but no recent payment showing.

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I have done a payment of 1320 for booking my ksrtc bus tickets but tickets have not been booked but the amount was deducted from my paytm wallet.
I have done the payment through billdeskutil merchant.

I have communicated with paytm and they have confirmed that thransaction was successful from their end and i need to contact the billdeskutil merchant for the refund.

Details attached. Kindly do the needful.

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I made an online transaction to apply for an examo online with upi through billdesk. The payment was unsuccessful but the transaction is processed and the amoung is debited from my account.

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Address: IIM Indore

As I can see across various submitted complaints, students are trying to pay their IIM CAT forms through UPI bill desk but the payment is failing even though the amount is getting deducted from their bank account.

I faced the same issue when I tried to submit my CAT form and tried paying through GPay an amount of Rs. 2000 on 3rd Sep at 12:18AM. The amount was deducted from my bank account but never reached the IIM account due to which my form could not be submitted. I am attaching the receipt as a proof and request you to credit Rs. 2000 back to my account without delay.

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C

chaaahat

Sep 4, 2020

Was it resolved?
I faced the same issue today

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Abhi_nehra's [Complaint's author] reply, Sep 4, 2020

Not yet. Still waiting for a resolution and amount to be credited back. Seems like many people are facing this issue since last many days on CAT website.

Yashaswi P's reply, Sep 7, 2020

Is the issue resolved Abhi_nehra ? If yes how many days did they take for resolving the issue ?

C

chaaahat

Sep 4, 2020

Did you try contacting the bank? I couldn't as it was already after 5p.m.

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S

Saswati Priyadarsini Panda

Sep 5, 2020

Hi, did you get any response as I am also facing the same issue.

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S Preetham's reply, Sep 5, 2020

Even iam facing the same issue

S

S Preetham

Sep 5, 2020

Is it solved bro? They told me to wait for 48 hours for an updation on CAT helpdesk

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Yashaswi P's reply, Sep 6, 2020

Hi, is your issue resolved. Even i m facing the same issue and there is no update from their end

S Preetham's reply, Sep 7, 2020

not yet

Yashaswi P's reply, Sep 7, 2020

do u have any idea on how to proceed further

S

S Preetham

Sep 7, 2020

No...
I've been trying to reach cat helpdesk on call but they're not responding

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Yashaswi P's reply, Sep 7, 2020

Same with me. There is no response from their side. If ur issue is resolved do let us know about the time taken by billdesk to solve the issue

S

S Preetham

Sep 7, 2020

Sure

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S

S Preetham

Sep 8, 2020

+1

Yashaswi P my application form has been submitted today automatically after contacting CAT helpdesk yesterday via email.

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Yashaswi P's reply, Sep 8, 2020

Did you receive any response mail from the helpdesk? Even i contacted them through mail but i didn't receive any response mail from their side and neither my application form status is updated.

C

chaaahat

Sep 8, 2020

Hi everyone, I wrote to the email address [protected]@billdesk.com regarding this and I received a response stating that the payment has been settled with the merchant.
My application also got submitted successfully. You too can try this. Thankyou :)

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I've made payment for the cat application but the status of payment displaying failed even though money got debited from my account.

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Amount has been deducted from my account but my application form of CAT 2020 has not been submitted.

BillDesk customer support has been notified about the posted complaint.

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Raghav Dhinakaran

Sep 4, 2020

I too faced the same problem

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A

Anusha Dasari

from Bengaluru, Karnataka

Sep 9, 2020

i am also facing same issue. is this issue resolved. please let me know the solution

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Made a Payment through Billdesk for ICICI HFC FD opening. Got transaction error after amount deducted and did not receive confirmation/refund for the same.

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On 31st August, I made a payment of Rs 2000 for my CAT form. The amount got deducted from my account but the merchant hasn't received it and the amount has not been refunded yet.

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My payment done but not pay to payee

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I had made a payment while filling CAT 2020 form. Amount has been deducted from my account but my CAT form didn't get submitted due to "payment failed".

BillDesk customer support has been notified about the posted complaint.

Sep 02, 2020

Updated by Samanlok New image attached. Please resolve it asap. I need to resubmit my CAT form. Registrations will close by 15th sept 2020

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S Preetham

Sep 5, 2020

Have you got any response or moneyback as iam facing the same problem

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CAT 2020 Registration fee: 2000
Date and time: 2 Sept 2020, 7:26 PM
Payment through Google Pay UPI
The transaction was successful in Google Pay and the amount debited from my account, but on the CAT website, it is showing transaction unsuccessful.

Please revert my money back as soon as possible, so that I can try to register again.

BillDesk customer support has been notified about the posted complaint.

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S

S Preetham

Sep 5, 2020

Have you received your moneey back?

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Address: Pune

I had applied for loan through scb bank which was later cancelled. Got confirmation from scb bank as well for cancellation. But billdesk is still sending "fraudulent loan e-mndate registration" mails to me so i can click on that link to set up auto debit emi's.
I have requested billdesk customer support to stop these requests, but seems they are still trying to use my saving bank account to pull money out of my account.
I can clearly see that link redirects to payment gateway where my saving bank account & amount is already mentioned. Bill desk stores such data even after the cancellation leaving chances to online fraudulent behaviour.

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On 31st august, i had made a payment of rs. 39, 651 for my electricity bill, to dhbvn.

The amount got deducted immediately, however i was shown a message that my transaction has failed, and my biller has not received the payment.

Below i am attaching a screenshot of the payment,

What kind of a service is this? They do not even have a customer care set up.

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Address: 515, Atma House, Ashram Road Ahmedabad Ahmedabad District Gujarat India - 380009

Website: 515, Atma House, Ashram Road Ahmedabad Ahmedabad District Gujarat India - 380009

I am saurabh lad, i have filled my cat 2020 form on 31 th august 2020 and made payment through billdesk qr code. My amount from my bank account has been deducted but the transaction is showing unsuccessful.

Kindly request you to refund my payment as i have to resubmit my cat 2020 application form and pay again. Please do the needful as soon as possible as my exam date is near.

BillDesk customer support has been notified about the posted complaint.

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A

abhay199910

Sep 1, 2020

same issue

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A

AnkitaSR

Sep 12, 2020

I am Ankita Rande I have made cat 2020 payment, amount has debited but transaction is unsuccessful.

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Address: 515, Atma House, Ashram Road Ahmedabad Ahmedabad District Gujarat India - 380009

I am saurabh lad, i filled my cat 2020 form on 31th august 2020 through billdesk qr code. My amount has been deducted from my bank account but the transaction was unsuccessful.

Kindly request you to refund my amount as i have to pay and resubmit my cat exam application form. Please do the needful as soon as possible as my exam date is near.

Qr transaction id : shd[protected]

Upi transaction id :[protected]

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A

Alvin Chacko

Sep 11, 2020

I am Alvin Chacko, i filled my cat 2020 form on 11th september 2020 through billdesk qr code. My amount has been deducted from my bank account but the transaction was unsuccessful.

Kindly request you to refund my amount as i have to pay and resubmit my cat exam application form. Please do the needful as soon as possible as my exam date is near.

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Address: BillDesk Payment Gateway, Mumbai

On 23.06.2020, i filled a online form of ptet2020 and paid rs.500/- from my debit card through billdesk payment gateway.
After paying, i paid and got the message "maintenance activity is currently in progress, please try after some time". But meantime my money has already been deducted from my account.
I wait for 24hours and called to the ptet office and confirmed that the money has not been reached in their account.
I...

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