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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 120

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D
Debasmita Panda
Sep 3, 2020
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On 31st August, I made a payment of Rs 2000 for my CAT form. The amount got deducted from my account but the merchant hasn't received it and the amount has not been refunded yet.
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    piyushpandey
    from Lucknow, Uttar Pradesh
    Sep 3, 2020
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    My payment done but not pay to payee
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      S
      Samanlok
      Sep 2, 2020
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      I had made a payment while filling CAT 2020 form. Amount has been deducted from my account but my CAT form didn't get submitted due to "payment failed".
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      Sep 02, 2020
      Updated by Samanlok
      New image attached. Please resolve it asap. I need to resubmit my CAT form. Registrations will close by 15th sept 2020

      Have you got any response or moneyback as iam facing the same problem
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        S
        Suraj Chatakondu
        Sep 2, 2020
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        CAT 2020 Registration fee: 2000
        Date and time: 2 Sept 2020, 7:26 PM
        Payment through Google Pay UPI
        The transaction was successful in Google Pay and the amount debited from my account, but on the CAT website, it is showing transaction unsuccessful.

        Please revert my money back as soon as possible, so that I can try to register again.
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        Have you received your moneey back?
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          P
          pradipalaskar
          Sep 1, 2020
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          Address: Pune

          I had applied for loan through scb bank which was later cancelled. Got confirmation from scb bank as well for cancellation. But billdesk is still sending "fraudulent loan e-mndate registration" mails to me so i can click on that link to set up auto debit emi's.
          I have requested billdesk customer support to stop these requests, but seems they are still trying to use my saving bank account to pull money out of my account.
          I can clearly see that link redirects to payment gateway where my saving bank account & amount is already mentioned. Bill desk stores such data even after the cancellation leaving chances to online fraudulent behaviour.
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            J
            Jaimeet
            Sep 1, 2020
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            On 31st august, i had made a payment of rs. 39, 651 for my electricity bill, to dhbvn.

            The amount got deducted immediately, however i was shown a message that my transaction has failed, and my biller has not received the payment.

            Below i am attaching a screenshot of the payment,

            What kind of a service is this? They do not even have a customer care set up.
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              S
              Saurabh Lad
              Sep 1, 2020
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              Address: 515, Atma House, Ashram Road Ahmedabad Ahmedabad District Gujarat India - 380009
              Website: 515, Atma House, Ashram Road Ahmedabad Ahmedabad District Gujarat India - 380009

              I am saurabh lad, i have filled my cat 2020 form on 31 th august 2020 and made payment through billdesk qr code. My amount from my bank account has been deducted but the transaction is showing unsuccessful.

              Kindly request you to refund my payment as i have to resubmit my cat 2020 application form and pay again. Please do the needful as soon as possible as my exam date is near.
              +2 photos
              BillDesk customer support has been notified about the posted complaint.
              same issue
              I am Ankita Rande I have made cat 2020 payment, amount has debited but transaction is unsuccessful.

              iimcat 2020 : payment debited from account but transaction unsuccessful - Comment #3733684 - Image #0
              iimcat 2020 : payment debited from account but transaction unsuccessful - Comment #3733684 - Image #1
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                S
                Saurabh Lad
                Sep 1, 2020
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                Address: 515, Atma House, Ashram Road Ahmedabad Ahmedabad District Gujarat India - 380009

                I am saurabh lad, i filled my cat 2020 form on 31th august 2020 through billdesk qr code. My amount has been deducted from my bank account but the transaction was unsuccessful.

                Kindly request you to refund my amount as i have to pay and resubmit my cat exam application form. Please do the needful as soon as possible as my exam date is near.

                Qr transaction id : shd[protected]

                Upi transaction id :[protected]
                +2 photos
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                I am Alvin Chacko, i filled my cat 2020 form on 11th september 2020 through billdesk qr code. My amount has been deducted from my bank account but the transaction was unsuccessful.

                Kindly request you to refund my amount as i have to pay and resubmit my cat exam application form. Please do the needful as soon as possible as my exam date is near.

                iimcat 2020 - payment debited from account but transaction unsuccessful - Comment #3733174 - Image #0
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                  G
                  gppanda
                  Sep 1, 2020
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                  Resolved

                  request for a refund : transaction failure and money deducted

                  Address: BillDesk Payment Gateway, Mumbai

                  On 23.06.2020, i filled a online form of ptet2020 and paid rs.500/- from my debit card through billdesk payment gateway.
                  After paying, i paid and got the message "maintenance activity is currently in progress, please try after some time". But meantime my money has already been deducted from my account.
                  I wait for 24hours and called to the ptet office and confirmed that the money has not been reached in their account.
                  I...
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                  Himanshu_9807
                  Sep 1, 2020
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                  I made a payment for cat application form from billdesk upi mode. The amount got debited from my account but the application form didn't submit. Please refund it at the earliest.

                  Upi reference no.[protected]
                  BillDesk customer support has been notified about the posted complaint.
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                    A
                    Ayansh Mishra
                    Sep 1, 2020
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                    Website: iimcat.ac.in

                    I had done payment for cat 2020 on 30th aug 2020 at 3:34 pm, the money was deducted but the payment status at the cat site is showing failed.
                    Below are the screenshots attched.
                    Request to please resolve on priority.
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                      M
                      Manucheerful
                      Aug 31, 2020
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                      Dear sirs;

                      I made a payment of rs. 1033.10 through billdesk gateway towards my png bill to igl for rs. 1033.19 on 31 august 2020 at 3:48 pm.

                      My icici account has been debited but the payment has not been credited to igl and it shows an "error".

                      Kindly help.

                      Thanks and regards,

                      Gagan malik
                      Ph: [protected]
                      BillDesk customer support has been notified about the posted complaint.
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                        R
                        Rmasha
                        Aug 31, 2020
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                        I made payment via billdesk for cat application and the amount got debited, but the transaction was not successful due to which the application has not been submitted.

                        Upi transaction id:[protected]
                        To : [protected]@hdfbbank
                        Date : aug 31st, 2020 12:37 pm

                        Kindly, resolve this at the earliest.
                        BillDesk customer support has been notified about the posted complaint.
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                          A
                          Azizali00a1
                          Aug 31, 2020
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                          Address: Billdesk.relience-jio-prepaid@icici

                          Money deducted but recharge not successful... Its been 3 days
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                            D
                            Devansh Bansal
                            Aug 30, 2020
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                            I made a payment for cat application form from billdesk upi mode. The amount got debited from my account but the application form didn't submit. Please refund it at the earliest
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                            BillDesk customer support has been notified about the posted complaint.
                            Hello Devansh, I had the same issue while submitting the CAT form just now. If your money is refunded, can you please tell me the procedure you followed?
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                              M
                              mantrimanish
                              Aug 29, 2020
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                              Resolved

                              Sir,
                              I manish kumar s/o sh. Surinder nath has paid electric bill to pspcl punjab for rs.1270 dt 02.07.20 by bill desk having pspcl account no.[protected] name of surinder nath by sbi netbanking. The payment has shown successful status on 02.07.20 but not credited in state electricity account. Later on the bill desk has refunded rs.1270 after 2 days in my saving account. I have come to know this fact today 29.08.20 when punjab electricity corporation has demanded this amount with fine. I have faced much inconvenience & paid fine therein due to their negligence. Kindly compensate me due to the negligence of the company. I am also sending required screen shot of my saving account attachment for your reference.
                              Sep 1, 2020
                              Complaint marked as Resolved 
                              Company has not contacted me by any means of communication.No email or phone has been received till date.The company is showing Resolved Status is a matter of joking & not so real far.I request you to tell me how company has resolved my issue ? The company has cancelled my transaction after 2 days without any information as I had much money in my bank account at that time then on what ground the company failed my transaction.Kindly compensate me as I faced much harassment & monetary fine in this respect.
                              BillDesk customer support has been notified about the posted complaint.
                              Aug 30, 2020
                              Updated by mantrimanish
                              Please compensate me against fine charged by PSPCL & my business loss & mentally harassment.
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                                R
                                Rohan Chavhan
                                Aug 28, 2020
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                                Hello!
                                I've made payment for cat application but the status of payment displaying failed even though money got debited from my account.

                                Details -
                                Payment transaction no.[protected]

                                Below from googlepay
                                Paid money to : billdesk
                                Paid to : [protected]@hdfcbank
                                Date : 9:19 pm, 28 aug 2020
                                Amount : ₹2000.00

                                So here it's successful but whereas in portal it is displaying failed.

                                Please resolve this asap!! Thankyou :)
                                BillDesk customer support has been notified about the posted complaint.
                                Hello Rohan, I had the same issue while submitting the CAT form just now. If your money is refunded, can you please tell me the procedure you followed?
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                                  Ragul Vasudevan
                                  Aug 28, 2020
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                                  Hello!
                                  I've made payment for cat application but the status of payment displaying failed even though money got debited from my account.

                                  Details -
                                  Payment transaction no. - SHD[protected]

                                  Below from PHONEPE scan and pay -
                                  Paid money to : billdesk
                                  Paid to : [protected]@hdfcbank
                                  Date : 6:32 pm, 28 aug 2020
                                  Amount : ₹2000.00

                                  So here it's successful but whereas in portal it is displaying failed.

                                  Please resolve this asap!! Thankyou :)
                                  BillDesk customer support has been notified about the posted complaint.
                                  Same happened in my case. When did you get the refund?
                                  Same happened to me also. Please reply if resolved.
                                  Same for me amount got deducted but form is not submitted as showing payment failed
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                                    B
                                    Boz Mac
                                    Aug 28, 2020
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                                    Paid money but fees not paid of kendriya vidhyalaya school fees of amount 3860
                                    Portal is saying to pay it again
                                    Student unique id is [protected]
                                    +2 photos
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                                    Aug 28, 2020
                                    Updated by Boz Mac
                                    Wrong image submitted of payment this is right image

                                    Aug 28, 2020
                                    Updated by Boz Mac
                                    I pay my kendriya vidyalaya sangathan fees from union fee pay through upi id by paytm upi id [protected]@paytm
                                    The amount of rs 3680 is deducted from my account but my fees is not payed.
                                    I pay my fees on 28 august 2020 at 08:07 pm. Kindly resolve my issue. The customer care o[censored]nion bank of india do not provide any help to me. They don't know about kvs fee payment through union fee pay. They said we only resolve issue regarding union bank. But i have done payment through union fee pay through google pay upi id of state bank of india

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                                      Çhàrán
                                      Aug 28, 2020
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                                      Hello!
                                      I've made payment for cat application but the status of payment displaying failed even though money got debited from my account.

                                      Details -
                                      Payment transaction no. - shd[protected]

                                      Below from amazon scan and pay -
                                      Paid money to : billdesk
                                      Paid to : [protected]@hdfcbank
                                      Date : 11:48 pm, 27 aug 2020
                                      Amount : ₹2000.00

                                      So here it's successful but whereas in portal it is displaying failed.

                                      Please resolve this asap!! Thankyou :)
                                      BillDesk customer support has been notified about the posted complaint.
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