So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
I paid rs. 2000 for the cat 2020 application form via paytm upi service, while the amount was deducted from my sbi account, my application was not submitted as the transaction failed. Transaction number as mentioned on cat website is
+1 photos
BillDesk customer support has been notified about the posted complaint.
I made a payment for my cat 2020 form using upi (Specified - gpay) using qr method from billdesk. My amount got debited but the same was not reflected in my application form and the status is still reflecting as failed.
It happened on 6 th september. So i am requesting you to look into this matter and refund the money as soon as you can....
I made my payment for cat 2020 through google pay via the qr code scanning option on 4.07.2020 the amount of 2000 rupees got debited from my account but it did not showed in the website, please make the transaction succesful or refund the amount
BillDesk customer support has been notified about the posted complaint.
Amount deducted but application not filled up successfully
I paid my cat application fees using the qr code. My payment was successful and even the amount was deducted from my account. But my application is still showing that payment failed and it’s not submitted
+1 photos
BillDesk customer support has been notified about the posted complaint.
Cat fees payment was successful but it is not reflected application
My cat application fees was paid through qr code and it is successful but it is not reflected in application form, does money gets deposited back to my account???
BillDesk customer support has been notified about the posted complaint.
I have done payment for cat application form via billdesk. Payment was successful from bank but status is not updated in application form and getting a message as "your previous transaction was unsuccessful"....
I did the cat application payment using Scan and pay feature from Google pay via billdesk.
The amount got debited from my account but the payment on cat form is still shown as failed.
+1 photos
BillDesk customer support has been notified about the posted complaint.
I tried paying the registration fees for cat 2020 using billdesk upi qr code. The amount got deducted from my account and the transaction status is being displayed as 'purchase confirmed' on google pay app. But as per the official cat 2020 portal the transaction was unsuccessful. I saw a lot of complaints regarding the same issue here. So i hope that it's gonna get resolved quickly keeping in mind the fast approaching deadline.
+2 photos
BillDesk customer support has been notified about the posted complaint.
I did the cat application payment using Scan and pay feature from Google pay via billdesk.
The amount got debited from my account but the payment on cat form is still shown as failed.
Date and Time of payment:4/9/20 19:38
Transaction ID:[protected]
+1 photos
BillDesk customer support has been notified about the posted complaint.
I did the cat application payment using scan and pay feature from google pay via billdesk.
The amount got debited from my account but the payment on cat form is still shown as failed.
Date and time of payment:5/9/20 21:18
Transaction id: shd (Protected)
BillDesk customer support has been notified about the posted complaint.
Account got debited but not reflected in my cat application form
I made a payment of my cat 2020 form using upi and qr method from billdesk. My account got debited but the same was not reflected in my application form and the status is still reflecting as failed.
+1 photos
BillDesk customer support has been notified about the posted complaint.
Amount debited from my account but not credited in Another bank account
I have done HSBC CC payment through bill desk on 1st Sept 2020.
After doing the transaction reference ticket no not generate and amount has been debited from my account which is still not received to banker till date.kindly let me know further process.
BillDesk customer support has been notified about the posted complaint.
Payment failure to reflect in CAT 2020 application form
I have done 200p/-payment for CAT 2020 via Billdesk. The money has been deducted from my bank account but the payment has not been reflected in my CAT 2020 application form.
+1 photos
BillDesk customer support has been notified about the posted complaint.
View replies
U
UAmit
Sep 9, 2020
My application has been submitted successfully. Try contacting Billdesk consumer care via [protected]@billdesk.com. Also, write to CAT 2020
Amount debited but transaction unsuccessful in CAT 2020
I have paid the application fee for CAT 2020 using billdesk and the payment was successful and money was aso debited but the transaction status is being shown as unsuccessful in CAT website. The transaction was made on 5th september 2:57pm
+1 photos
Sep 8, 2020
Complaint marked as Resolved
the company has mailed me from [email protected] which is the official support email for payment gateway queries and i provided them the details and they processed the information and application form was successfully submitted
BillDesk customer support has been notified about the posted complaint.
I have made payment for CAT application form through UPI bill desk but the application form status is not updated and it is showing that the transaction is failed though money is deducted from my bank account.
+2 photos
Sep 8, 2020
Complaint marked as Resolved
Try contacting CAT helpdesk via call and email. And try contacting BillDesk customer support via email ([email protected]) and via call. Contact details for the BillDesk customer support are given in this link "https://www.billdesk.com/faq_payment.htm"
BillDesk customer support has been notified about the posted complaint.
View replies
S
S Preetham
Sep 8, 2020
have you got any response?
I got an email from billdesk stating that the amount was transferred to CAT and whatever the issue is we have to contact CAT helpdesk about it but CAT helpdesk number hasn't been attended by anyone since yesterday.
I think it's better to forget about those 2000 now.
same here. i received a mail from billdesk stating that they have shared the transaction id with CAT. Even i tried reaching CAT helpdesk but there is no response.
Y
Yashaswi P
Sep 8, 2020
Preetam S
Thanks for the update mentioning that your application form is submitted. I tried calling helpdesk again after going through your comment and i was able to talk to one of them working there and my form status is also updated and the form is submitted automatically
I have made payment through UPI bill desk but the application form status is not updated and it is showing that the transaction is failed though money is deducted from my account.
+2 photos
Sep 8, 2020
Complaint marked as Resolved
BillDesk customer support has been notified about the posted complaint.
View replies
S
Sri2611
Sep 9, 2020
Hi, is your issue resolved? I am facing the same . Please suggest
I have done payment for cat application form via billdesk. Payment was successful from bank but its status didnt updated in application form. Please let us know what to do futher.
BillDesk customer support has been notified about the posted complaint.
payment successful from bank for cat application, need refund because used different mode of transaction later
Rs 2000 deducted from my account for cat application via billdesk using upi qr code scan. Later 2000 again paid via billdesk using netbanking. Please refund 2000 in my account which was deducted.
Sep 9, 2020
Complaint marked as Resolved
Billdesk refunded the amount. Please avoid fake calls!
BillDesk customer support has been notified about the posted complaint.
View replies
R
roydipanshu
Sep 6, 2020
Rs 2000 deducted from account for CAT 2020 application.Amount transferred to BILLDESK account rather it should go to IIM-BILLDESK account.I had to repay the amount through other mode of transaction to fill the CAT form successfully. So I request BILLDESK to refund Rs 2000 amount in my account ASAP.
Rs 2000 deducted from account for cat 2020 application. Amount transferred to billdesk account rather it should go to iim-billdesk account. I had to repay the amount through other mode of transaction to fill the cat form successfully. So i request billdesk to refund rs 2000 amount in my account asap.
+2 photos
Sep 9, 2020
Complaint marked as Resolved
Refunded
BillDesk customer support has been notified about the posted complaint.
