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BillDesk reviews & complaints page 118

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S
singhbhav
Sep 13, 2020
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I made a payment of rs 2000 via billdesk upi and the transaction is indicated successful on googlepay. however, on iimcat server the payment reflects failure and my form which is seeing a deadline on 16th september remains unsubmitted.
details:
date: 13th sept 2020
my appl id: 20190612
upi transaction id:[protected]
google transaction id: CICAgKCV5LHwXw
to [protected]@hdfcbank

please rectify before 16th ept 2020
BillDesk customer support has been notified about the posted complaint.
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    S
    Sabdashwa Chakraborty
    Sep 13, 2020
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    Incident date - 13 sep 2020
    Incident time - 5:34 pm
    I was paying the application fee of rs.2000 for cat 2020. I scanned the qr code from billdesk upi and paid using paytm, my sbi account got debited (Reference number[protected] but it's showing payment failed on the application form. Requesting an immediate refund. Please resolve as soon as possible.
    Sep 13, 2020
    Complaint marked as Resolved 
    CAT helpdesk said the payment will be confirmed within 48-72 hours. Thank you.
    BillDesk customer support has been notified about the posted complaint.
    Sep 13, 2020
    Updated by Sabdashwa Chakraborty     Issue resolved for now. Thanks once again.
    View replies
    Have you made the payment again in order to submit the form? Or will you be waiting for 2 days for updation of payment status since registation is closing on 16/09/2020.
    I have faced the exact same problem and I camt understand if should repay and submit application or wait. What shall you do?
    Reply
    Milan Oli's reply, Sep 14, 2020
    Same here, i tried calling the help desk but no one is picking the call. I am confused whether to do the payment again or status would get updated...or should i wait for the refund first...
    Even my payment was failed on[protected] at around 10pm and raised ticket for the same. Will wait for few more hours and will decide accordingly.
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      S
      Shivangirawat
      Sep 13, 2020
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      While submitting the CAT 2020 form, the transaction was successful, but the form was not submitted. I resubmitted the form with a new transaction. The form was submitted then. However, the money was deducted twice from my account.
      Kindly look into the matter and refund the money as early as possible.

      I have attached the screenshot of the transactions for your reference.
      BillDesk customer support has been notified about the posted complaint.
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      Was ur pblm solved?? I am facing the same issue
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        M
        Mayank Mallick
        Sep 12, 2020
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        Website: iimcat.ac.in

        I have submitted my payment of my cat form by scanning the qr code and paid the amount of ₹2000. The transaction was successfull at my end but the payment status is shown as unsuccessful in my application. Please refund my money so that i don't have to pay any other unnecessary amount.
        BillDesk customer support has been notified about the posted complaint.
        Sep 30, 2020
        Updated by Mayank Mallick         It has been nearly 20 days. Haven't received anything from your side nor have I received my money.. There is no other way of contacting you.. It's frustrating.. I think I may have to lean towards some strict measures to get my money back.
        View replies
        When can I expect this problem to be resolved? When can I expect my money to get back
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          S
          Samarth641
          Sep 12, 2020
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          I paid cat application form fees of rs 2000 through billdesk with the help of bhim upi by scanning the qr code provided and the amount is deducted from the account but it is showing payment failed in cat application form. Please resolve my issue as soon as possible.
          BillDesk customer support has been notified about the posted complaint.
          View replies
          Did you make the payment again to submit form? Or are you waiting?
          I have faced the exact same situation.
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            S
            sikha-27
            Sep 12, 2020
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            I have made payment for cat 2020 on dt-10/09/20 via upi payment method. The money got deducted from my account but the application was not submitted. I am sharing the transaction details. Please refund the money as soon as possible.
            BillDesk customer support has been notified about the posted complaint.
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              adityesh chaturvedi
              Sep 12, 2020
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              I was doing the cat 2020 form on 9th September. 2000rs was deducted from my SBI bank account but didn't reached the concerned administrator's account. I have done my payment through phonepe. There the status shown is successful payment.
              I have screenshot of payment deduction.
              Plz help.
              BillDesk customer support has been notified about the posted complaint.
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                C
                Chetan Tambe
                Sep 12, 2020
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                Sir, i've made my property tax payment through your bill desk app amount is 1055/-.. Money has been deducted upi i'd[protected] but it's still showing unpaid in my property tax bill... Your customer care no/toll free no are not useful some were not getting connected & others not even answering calls... Very pathetic service.. I want my money to be refunded in my a/c.. Very bad service i hv ever seen...
                BillDesk customer support has been notified about the posted complaint.
                Sep 12, 2020
                Updated by Chetan Tambe                 Upi transaction no[protected] amount is 1055/- deducted... Plz revert back my amount because it's not showing paid in property tax..give your working customer care no... We can't contact on your existing no..

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                  N
                  nihal aggarwal
                  Sep 12, 2020
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                  I had to pay the amount twice to cat because the first time i scanned the qr code then the payment was sucessful but the form submission failed,
                  2 nd time was sucessful because i had entered the upi i'd manually

                  Please refund my amount asap
                  Find attached the screen shot of transaction

                  My fee was 2000 and i had to pay it twice please refund my amount
                  BillDesk customer support has been notified about the posted complaint.
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                    V
                    Vimal S Manamel
                    Sep 12, 2020
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                    Yesterday i payed 2000rs for my cat exam. The money had deducted from account but in app status it showed as unsuccessful please refund my money
                    BillDesk customer support has been notified about the posted complaint.
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                      M
                      Merin Deora
                      Sep 12, 2020
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                      I filled the cat application form and scanned qr code to done payment through upi. My payment has been deducted from my bank account amount:- 2000rs but the payment status show failure.
                      Payment transaction number:- shd[protected]
                      Sep 12, 2020
                      Complaint marked as Resolved 
                      No action taken tett
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        steveantony
                        Sep 12, 2020
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                        I tried paying the cat 2020 fee of rs. 2000 though google pay on 11th september, and the amount got deducted from my bank account. However, the application form says transaction failed. Please credit rs. 2000 to my account
                        BillDesk customer support has been notified about the posted complaint.
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                        Got the refund. Took about three days(including Sunday). Amount got deducted on Friday, and refund came by Monday night.
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                          Arjun24
                          Sep 12, 2020
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                          Yesterday i had done payment for cat form submission.1000 rs deducted from my bank account done through paytm qr scanner. No confirmation mail or sms. But it is showing application form could not submitted.
                          Please look into the matter as soon as possible
                          BillDesk customer support has been notified about the posted complaint.
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                            D
                            Divakaran k
                            Sep 12, 2020
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                            Address: NIRMALAGIRI, Kannur, Kerala

                            I have tried to pay my property tax through the site www.http://tax. Lsgkerala.gov.in
                            But in payment site after entering my card details and submit the error message comes as pbe10002.
                            Why bill desk is not entertaining the sbi debit card?
                            I assured that the domestic usage is enabled in my card.
                            Please do what is necessary at your earliest
                            BillDesk customer support has been notified about the posted complaint.
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                              A
                              AnkitaSR
                              Sep 12, 2020
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                              Resolved

                              I have paid rs 2000 for cat 2020 application form. My account debited by 2000 but on application form it shows transaction failed. Kindly help with this issue as the last date for application is 16th of sept. And i have to resubmit the form.
                              Sep 12, 2020
                              Complaint marked as Resolved 
                              Not resolved
                              BillDesk customer support has been notified about the posted complaint.
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                                B
                                b.ratan raju
                                Sep 12, 2020
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                                Address: Malkajgiri, Hyderabad.

                                I have paid electricity bill for rs.1197 as detailed below through bill desk.
                                But the same amount shown pending in next bill. So please clarify the bill paid or not.
                                Thank you
                                B ratan raju, hyderabad.

                                Service number :[protected]

                                Ero code : 324

                                Unique service number :[protected]

                                Transaction reference number : ssbi[protected]

                                Payment date : 02/09/2020

                                Receipt amount :1197.00

                                Tsspdcl receipt number : [protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  S
                                  sam939848795321
                                  Sep 12, 2020
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                                  Resolved

                                  I paid my cat 2020 exam fee rs.1000. Money debited from my account but transaction status shows fail. Neither money credited back to my account nor reflected in cat 2020
                                  Sep 13, 2020
                                  Complaint marked as Resolved 
                                  I JUST WANNA TAKE IT BACK
                                  BillDesk customer support has been notified about the posted complaint.
                                  Sep 12, 2020
                                  Updated by sam939848795321                                   i made my transaction through UPI
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                                    V
                                    Vishwa Jani
                                    Sep 12, 2020
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                                    Sir/madam i was paying my cat 2020 application fee, when i paid my fee of 2000 through google pay app (Using qr code) it was showing "approved successfully your application form could not be submitted. Your application number is * which can be used for all future correspondence"

                                    So sir/madam kindly look in this matter and refund amount of 2000 as soon as possible, thank you.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      N
                                      Nikhil Ramola
                                      Sep 12, 2020
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                                      I paid my cat exam fees through upi method and when i scanned the code to make payment through bhim upi it showed successful but the page was constantly loading and below that it was written unsuccessful highly irritating stuff when i got to know after logging in iimcat website that my payment wasnt successful but money was deducted, my application number is 20020023
                                      BillDesk customer support has been notified about the posted complaint.
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                                        3
                                        30Qwerty30
                                        Sep 11, 2020
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                                        Address: C20, Divya Nagar Colony

                                        I have paid for cat form through bill desk via upi. Money has been deducted but status for my application is still not paid.
                                        Kindly resolve this asap as closing dates are very near.
                                        Date of payment-11/09/2020 at 22:55
                                        Kindly resolve this asap.

                                        Mail-[protected]@gmail.com
                                        BillDesk customer support has been notified about the posted complaint.
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