BillDesk Complaints & Reviews

Hello sir/madam,

Today i had done online payment through lic india and payment gateway is bill desk.

After providing all banking details, a message came - "reason : sorry. We are unable to process your transaction. We apologise for the inconvenience and request you to try again later."

Whereas amount is debited to my icici bank savings account, but not credit to lic premium.

Following is the transaction confirmation message received from icici: bank:

—
Bill desk bpc
You have made an online payment of inr 6125.0 towards bill desk bpc from your account
Xx327 on dec 31, 2019 at 14:47 hours.
The transaction id is [protected].
—

Request you to refund the amount to bank account or credit to lic premium against which payment is done.

Thanks & regards,
Vishnuvardhan reddy

Sir,
We tried to pay our electricity bill of tsspdcl service number :[protected] through tsspdcl app by bill desk gateway.
The amount of rs. 33596.77 is debited from our andhra bank account with reference no:ib/billdesk/radb[protected]/tsspdcl.
We did't receive any receipt from tsspdcl.
We request you to verify the payment and get back to us.
Thanking you
Srinivasa rao
[protected]

I booked a ticket from sindhanur to bangalore on 29.12.2019 12:51pm bust ticket was not confirmed and 703 inr money was deducted from my bank acc from karnataka bank plz give any suggestion r refundable... I think it's too waste... N not yet confirmed my ticket... This the first time ever i faced the problem... Don't trust the billdesk... Even there is no proper customer support

Sir,

I have made a quotation payment (Application no. [protected], for new connection) of 7 octoomber 2019 for 1225/- via billdesk payment gateway, for bill pay. Amount got debited from my bank account but still showing payment remains in pending stage in lic portal. I contacted wbsedcl (Lic), but companies responding that payment is pending..

Wbsedcl (Lic) informed that the said payment has not been received wbsedcl system, amount not shown in wbsedcl (Lic) account.

I have paid my quotation amount for new connection on 07.10.19 through billdesk payment gateway, for wbsedcl. But still payment is not showing in portal.

Please find my below details & kindly do the needful

Date: 07/10/2019 time - 05:39 pm

Name :- alkaben manojkumar shah

Bank account number :- [protected]

Lic policy number :[protected]

Payment gateway - bill pay - insurance primium - life insurance corporation of india - submit - policy namber - name - email id - mo. Nubar - submit - connect bandhan bank website

Reference id : 712

Description :- wthdrl, rbdn[protected]/ibr/bdbnk/ubppbdn/lic pay

Payment mode : e-payment

Received : rs. 1225.00

With thanks

Alkaben manojkumar shah
Son :- jayamin manojkumar shah

Dear team im paying my credit card payment through billdesk cut till time payment not showing in my credit card account... Amt paying 25200/-

Transaction status success
Transaction reference number rsbi[protected]
Transaction date and time[protected]:32:25
Indusind bank credit card no. Xxxx xxxx xxxx 6014
E-mail id. [protected]@gmail.com
Mobile no. [protected]
Payment amount (Rs.) 25200.00
Pay from sbi netbanking

Sir i am abhishek singh negi, my application no. Is :dmrc1127518 my payment is done successfully as 500 rupees have been deducted from my account through the upi transaction for dmrc application 2019. But my payment status is failed, and it is also showing that my transaction no is not being received from pg. Sir help me out from this problem.
Upi reference id :[protected]

Sir,
I have made payment of my contribution of rs. 30, 000/- to my nps tier-1 account a/c on 24/12/2019 through online using your payment gateway from icici bank. But i didn't get any acknowledgment no/ receipt of this transaction.in my bank the transaction details showing as npstrust/xbcmfnps. I have not received any refund from billdesk.

Hi i did payment of indusind credit card with amount 3900/- and amount deducted from account and it is giving the status of pending. Below are transaction details.

Transaction acknowledgment

We could not ascertain the status of your credit card payment from your bank. Before you attempt another

Transaction, please login into your net banking account and verify whether the debit has been processed to your account.

Transaction status pending
Transaction reference number rici[protected]
Transaction date and time[protected]:16:14
Payment amount (Rs.) 3900.00
Pay from icici netbanking

Hi team,

I renewed my car insurance policy in royal sundaram and used bill desk payment gateway internet banking from my icici savings account. The amount is debited from the account but the vendor i. E royal sundaram has not received the payment yet. While i approached them, they suggested me to raise a complain with bill desk.

Please refer the transaction confirmation mail below received from the icici banking.
You have made an online payment of inr 13271.46 towards bill desk from your account xx591 on dec 21, 2019 at 10:01 hours. The transaction id is [protected].

Kindly do the needful and help to resolve the issue at the earliest and revert the amount.

Regards
Sasikumar a
[protected]

As mentioned above am vidyashree ts bearing register no wn095. I have paid the fee twice while paying college fee. First time transaction failed and second time was successful. But first time paid amount not yet refunded so plz intiate for refunding. Bank source and university source cleared tat amount neither credited nor refunded.
Student name : vidyashree
Registration no :wn09
Reference no: qkbl[protected]
Mobile no used for payment [protected]
Candiate no [protected]

I am paid 5800 rs by airtel payment bank to rbl credit card through billdesk
Payment done by airtel payment bank but not reflecting in card
Airtel payment reference no is [protected]
When i pay by bill desk does not show reference no and amount deducted from my account
I'm always pay my payment by bill desk but this time i'm afried to pay my future payments

Please solve the issue
Kindly solve the issue
Thanks

Full name - suryakanta khilar
Mobile - [protected]
User id: dmrc1117393
Transaction id-hdf6a40e4a8bf14419ca9c28512731a560e
Utr number[protected]
Email id - [protected]@gmail.com

Sir i am suryakanta khilar. User id: dmrc1117393 my payment is successfully done because 500 rupees are deducted from my account through the upi transaction for dmrc application 2019. But my payment is failed, plz sir help me out from this problem.

I am jio prime member and i have done a recharge of 99 from jio phone today 20 december 2019 @ 12:56 pm. I received confirmation message from paytm side too. Paytm advised me to contact with the bill-desk and take confirmation from them in order to take further actions.
The following is the message received after payment.
“ paid rs. 99 to billdeskutil on dec 20, 2019 12:56:04 with ref: [protected]. My amount has been deducted but service has not started yet.
I am
Also attaching the screenshot of the payment. I want refund on this asap. Thanks

Respected sir,
I had paid my credit card bill on dated 16.12.2019 but till now it was not reflecting in my credit card accounts.
Detail
Dear customer,
As requested by you, please note that the following payment has been processed through billdesk:
Company name: axis credit card
Card no: xxxx xxxx xxxx 9778
Payment amount (Rs ps): 5000.00
Payment date: 16th december 2019
Payment through: sbi bank
Transaction identification number: rsbi[protected]
Please quote your transaction identification number for any queries relating to this request.

Company dose't have any valid and working customer care phone number to contact.
Pune office provide mumbai office phone no. [protected] which is always busy 24x7..

Kindly do the needful as soon as possible

On 17 december 2019 at 3:37 am i have made payment for transcript at jawaharlal nehru technological university hyderabad through bill desk with sbi debit card when i entered otp i got session expired and money got debited from bank of 5225.94 rupees

Transaction details
Card has been used at 78001519
And transaction id # 117326

Requesting to help me solve this issue
Contact no [protected]

Hi

Rs 709 was deducted from ICICI bank account while paying bill of BESCOM account/customer [protected] but BILLDESK error page was presented on screen. Transaction took place around 15 DEC 2019, 9:26 pm IST . ICICI account number XX976. Screenshot is uploaded with this complain. Please reverse the Amount in my account or pay the amount to BESCOM.

I tried ordering from kfc app and chose my airtel money wallet as the option to make the payment of rs.332.50 on 1712 hrs on 13th dec 2019. The payment was made successfully to the billdesk but kfc did not confirm the order nor the amount of rs. 332.50 has been refunded to me till date.
Please call me on my mobile number
[protected] for further details.
Please reply as soon as possible.

I had made a payment to renew my aviva policy online. Below are the details of the payment.

Date of renewal premium paid: 11th dec 2019
Mode of payment: net banking
Bank name: icici bank
Transaction reference number:[protected]

Aviva has not received this payment and my policy has not been renewed.

Amount has been debited from my bank and seems there was an issue with billdesk payment gateway.

I have done a payment of 1597 (Order id: rpt[protected] and transaction id [protected]) plan for renewing my bike insurance to bajaj allianz. Money was deducted from my paytm wallet but the merchant never received the payment. Kindly do needful asap. I want the amount to be refunded back. Attached are the screenshots.

Paid for orderbilldeskutil order #rpt[protected]transaction id [protected]-12-09 00:41:47 pm

Hi,

I used to recharge my bpcl petro card account through your billdesk system.
On 04.10.2019, i have done rs.50000.00 transaction for recharge but that is not credited in my bpcl account were as in my bank account debited rs.50008.26

Kindly check the above transactions and do the needful to pay back 50008.26 to my bank a/c at the earliest.

Transaction ref no is[protected]

Thanks & regards

Sunny madhav
[protected]