BillDesk Complaints & Reviews

Amount: rs.500
Payment against : dmrc
Payment gateway: billdesk
Payment mode: upi
Date: 11th january 2020

My friend submitted a dmrc form with no. (Attached herewith). He was unable to pay online fees, that's i why i thought of doing online payment for him. I resubmitted his form and selected to pay fees using upi option on bill desk payment gateway. Payment window got opened, upon which i saw an option to pay fees of rs. 500 using upi mode. As i clicked on upi mode another window popped up saying to enter vpa address (Virtual private address) and there was another option in upi mode which was "scan qr code", i thought of paying using qr code method. I opened bhim app on my phone and scanned the qr code in bhim app, it showed the request of payment of rs.500 requested by '[protected]@hdfcbank', and i did paid. After payment nothing happened on the webpage for almost 5 mins. I was waiting for the page to respond to my payment as i did on app, but nothing was happening and eventually it got cancelled. But money got deducted from my account and form was still not submitted.

Last date of submission of form is 13th jan 2020, so i retried payment with my another account and paid successfully by again using upi method but this time i entered vpa address instead of scanning qr code. And now form is successfully submitted.

But money which was stuck on 11th jan 2020 payment has still not been refunded in my account. I urge you to please initiate a refund against this transaction.

I am attaching screenshot of bhim transaction details along with application number of dmrc.

I paid rs.15000 towards my hdfc credit card bill through bill desk on 5th jan 2020.. I forgot to note down the transaction id.. My bank account confirmed that the money was debited.. But credit card team says they have not received the amount.. Please help me with more details about this transaction... Its been more than a week since this transaction is stuck... Please help us in getting it fixed... If there was any issue please issue full refund

Email id : [protected]@gmail.com
Mob no : [protected]

Hello team,

This is regarding a 3 week hold status of refund initiated from your end which is yet not credited to my account.
Incident details - 25th december 2019 at 12.09pm
Bill number - [protected]

Its almost over the waiting period and in spite of my repeated follow-ups its not credited yet.
Attached is the screenshot.

Regards,

Kshitij yadav

[protected]

This is to inform you that while trying to pay my
Kolkata Municipal Corporation (KMC) property tax
online, the amount got deducted from my bank a/c
but this did not get credited to KMC a/c due to
failure in online transaction. I have checked KMC
website and it is still showing the amount as
unpaid. Please see the details below.
Request you to investigate from your end and let
...

I have done a payment of 75 plan for my jio number but haven't received the recharge and amount was Deducted from my paytm wallet. I haven't refunded. Paytm coustomer care says.
In case, BILLDESKutil denies the transaction/Payment, kindly share the consent mail with us from the merchant end against the failure transaction. Both billdeskutil and patym is doing nothing.

Sir i have an issue regarding failed transaction, though i have done my payment for a jio plan of 399 through billdesk om 05.01.2020 the following details may help in resolving the issue
Transaction id :[protected]
Transaction type : shopping mall payment
Transaction tag: merchant payment (Jio money)

Kindly rectify this and please refund my money

Sir,
I have applied for rbi assistant through ibps website. I choose paytm bhim upi barcode scan method as payment option. I have paid rs 450 fees.in my paytm account passbook it shows money successfully sent to the merchant ibps billdesk (Ibps. [protected]@hdfcbank) but ibps page shows "transaction had failed as it was not approved by your bank".

Please do the needful, resolve my issue asap.

I dattu biradar i had made payment of sbi credit card from icici bank gateway on 31.12.2019 the amount of the bill payment is 1, 32, 538/-but this amount has been not credited in my sbi credit card instead of this that the same amount has been credited in unknown persons account. This is the big mistake of bill desk people s so i requested you to help me to get my money refund as soon as possible.
My contact number is [protected] if possible pls call me.
The proof of screen shot fund has been trasfferd to this person attested.

Regards dattu biradar

Sir,
I have recharged my jio number with Rs 300 and selected google pay as payment method. The payment was not successful in google pay because of selection of wrong mobile operator and the recharge is failed. I didn't received any confirmation from jio. No sign of successful recharge. But the money was debited from my bank account. Please revert the payment. I have contacted my bank and they told they amount was successfully sent from their side and they cannot do anything regarding this. please refund as soon as possible.

Hello sir/madam,

Today i had done online payment through lic india and payment gateway is bill desk.

After providing all banking details, a message came - "reason : sorry. We are unable to process your transaction. We apologise for the inconvenience and request you to try again later."

Whereas amount is debited to my icici bank savings account, but not credit to lic premium.

Following is the transaction confirmation message received from icici: bank:

—
Bill desk bpc
You have made an online payment of inr 6125.0 towards bill desk bpc from your account
Xx327 on dec 31, 2019 at 14:47 hours.
The transaction id is [protected].
—

Request you to refund the amount to bank account or credit to lic premium against which payment is done.

Thanks & regards,
Vishnuvardhan reddy

Sir,
We tried to pay our electricity bill of tsspdcl service number :[protected] through tsspdcl app by bill desk gateway.
The amount of rs. 33596.77 is debited from our andhra bank account with reference no:ib/billdesk/radb[protected]/tsspdcl.
We did't receive any receipt from tsspdcl.
We request you to verify the payment and get back to us.
Thanking you
Srinivasa rao
[protected]

I booked a ticket from sindhanur to bangalore on 29.12.2019 12:51pm bust ticket was not confirmed and 703 inr money was deducted from my bank acc from karnataka bank plz give any suggestion r refundable... I think it's too waste... N not yet confirmed my ticket... This the first time ever i faced the problem... Don't trust the billdesk... Even there is no proper customer support

Sir,

I have made a quotation payment (Application no. [protected], for new connection) of 7 octoomber 2019 for 1225/- via billdesk payment gateway, for bill pay. Amount got debited from my bank account but still showing payment remains in pending stage in lic portal. I contacted wbsedcl (Lic), but companies responding that payment is pending..

Wbsedcl (Lic) informed that the said payment has not been received wbsedcl system, amount not shown in wbsedcl (Lic) account.

I have paid my quotation amount for new connection on 07.10.19 through billdesk payment gateway, for wbsedcl. But still payment is not showing in portal.

Please find my below details & kindly do the needful

Date: 07/10/2019 time - 05:39 pm

Name :- alkaben manojkumar shah

Bank account number :- [protected]

Lic policy number :[protected]

Payment gateway - bill pay - insurance primium - life insurance corporation of india - submit - policy namber - name - email id - mo. Nubar - submit - connect bandhan bank website

Reference id : 712

Description :- wthdrl, rbdn[protected]/ibr/bdbnk/ubppbdn/lic pay

Payment mode : e-payment

Received : rs. 1225.00

With thanks

Alkaben manojkumar shah
Son :- jayamin manojkumar shah

Dear team im paying my credit card payment through billdesk cut till time payment not showing in my credit card account... Amt paying 25200/-

Transaction status success
Transaction reference number rsbi[protected]
Transaction date and time[protected]:32:25
Indusind bank credit card no. Xxxx xxxx xxxx 6014
E-mail id. [protected]@gmail.com
Mobile no. [protected]
Payment amount (Rs.) 25200.00
Pay from sbi netbanking

Sir i am abhishek singh negi, my application no. Is :dmrc1127518 my payment is done successfully as 500 rupees have been deducted from my account through the upi transaction for dmrc application 2019. But my payment status is failed, and it is also showing that my transaction no is not being received from pg. Sir help me out from this problem.
Upi reference id :[protected]

Sir,
I have made payment of my contribution of rs. 30, 000/- to my nps tier-1 account a/c on 24/12/2019 through online using your payment gateway from icici bank. But i didn't get any acknowledgment no/ receipt of this transaction.in my bank the transaction details showing as npstrust/xbcmfnps. I have not received any refund from billdesk.

Hi i did payment of indusind credit card with amount 3900/- and amount deducted from account and it is giving the status of pending. Below are transaction details.

Transaction acknowledgment

We could not ascertain the status of your credit card payment from your bank. Before you attempt another

Transaction, please login into your net banking account and verify whether the debit has been processed to your account.

Transaction status pending
Transaction reference number rici[protected]
Transaction date and time[protected]:16:14
Payment amount (Rs.) 3900.00
Pay from icici netbanking

Hi team,

I renewed my car insurance policy in royal sundaram and used bill desk payment gateway internet banking from my icici savings account. The amount is debited from the account but the vendor i. E royal sundaram has not received the payment yet. While i approached them, they suggested me to raise a complain with bill desk.

Please refer the transaction confirmation mail below received from the icici banking.
You have made an online payment of inr 13271.46 towards bill desk from your account xx591 on dec 21, 2019 at 10:01 hours. The transaction id is [protected].

Kindly do the needful and help to resolve the issue at the earliest and revert the amount.

Regards
Sasikumar a
[protected]

As mentioned above am vidyashree ts bearing register no wn095. I have paid the fee twice while paying college fee. First time transaction failed and second time was successful. But first time paid amount not yet refunded so plz intiate for refunding. Bank source and university source cleared tat amount neither credited nor refunded.
Student name : vidyashree
Registration no :wn09
Reference no: qkbl[protected]
Mobile no used for payment [protected]
Candiate no [protected]

I am paid 5800 rs by airtel payment bank to rbl credit card through billdesk
Payment done by airtel payment bank but not reflecting in card
Airtel payment reference no is [protected]
When i pay by bill desk does not show reference no and amount deducted from my account
I'm always pay my payment by bill desk but this time i'm afried to pay my future payments

Please solve the issue
Kindly solve the issue
Thanks