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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 137

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R
Ramakrishna devadiga
Feb 20, 2020
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Address: Sri shastha nilaya,near Saraswati kalyana mantapa Koteshwara, udupi district, Karnataka, Udupi, Karnataka, 576222

Hi,
I was paying the bill of SBI credit card payment on 18.02.2020 10:43 am (Transaction ID :[protected] through Billdesk, paid Rs:1025/- BHIM app. Amount deducted from bank Ac. but amount not credited to SBI credit card payment. please process the payment or refund the amount of RS.1025/-

Regards,
Ramakrishna
mail I'd: [protected]@gmail.com
BillDesk customer support has been notified about the posted complaint.
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    G
    Guruprasad28
    Feb 18, 2020
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    I had booked a bus ticket in ksrtc online and made the payment via billdesk though paytm. The money got deducted from patm but ticket is not generated in ksrtc app. While checking the kstrc online its show transaction failed. I had not recieved refund in paytm back.

    Date of incident 17 feb 2020
    Ksrtc ob ref - ob42267789
    Paytm order id - rpt[protected] of rs. 1494/

    Request to refund the money so that i can re book again.
    Reach out for further details on [protected]

    Regards,
    Guru prasad
    BillDesk customer support has been notified about the posted complaint.
    Hi,

    While booking bus, payment got deducted through phone pay. But ticket is not booked and refund also not happened.
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      B
      Biswajitdrbi
      Feb 17, 2020
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      Address: Kolkata, Kolkata, West Bengal, 7000001

      On 17thfeb 2020, i have made a transaction of rs 10012.52 to pay my national pension system trust contribution through enps portal. The money got deducted from my bank account but the bill desk showed error.

      Please do needful and help me to transfer amount to enps or refund back to my account.

      Pfa screenshot from bank mentioning amount has been debited from my account.
      Aug 7, 2021
      Complaint marked as Resolved 
      BillDesk customer support has been notified about the posted complaint.
      Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
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        K
        karthik prince
        Feb 17, 2020
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        Subject: 6 feb 2020 - ₹ 549 paid to jio on google pay [paid ₹ 549]refund my amount
        Dear city bank team
        I am karthik, i tried recharging jio sim through google pay but transaction failed but my amount is deducted from my account. So please check the transaction and refund my money.
        I am attaching screeshot of ttansaction for your reference

        Regards
        Karthik
        BillDesk customer support has been notified about the posted complaint.
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          K
          Kishan Kd
          Feb 16, 2020
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          Address: 7/a Park Avenue Soc,opp The Gulab Tower,thaltej,ahmedabad., Ahmedabad, Gujarat, 380054

          I have just booked my tickt from syd to del & del to amd. Payment is deducted from my account but i have still not got the confirmation
          Ticket voucher from goibibo.

          Pnr: ypl26

          Flight: ai301

          Amount: 26502/-

          Transaction id :[protected]/rbbr[protected]/billdesk

          Please send me the tickets as soon as possible.

          ...
          BillDesk customer support has been notified about the posted complaint.
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            A
            Adarsh Vikhe Patil
            Feb 15, 2020
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            I'm adarsh vikhe, today while filling mah cet form the payment was not reflected on screen but the amount was debited. I made transaction through google pay.
            So i had to do it again and then it was reflected transaction successful on screen. Now my first payment of 800rs is remaining to credit me again. Please look into the matter. The screenshots and photographs of the same are shared below.
            BillDesk customer support has been notified about the posted complaint.
            I have done the hdfc credit card payment with bill desk. With bill desk I have selected my UPI Transaction and the amount is debited . But I got the transaction declined mail from bill disk.
            If the bill desk declined means how long it will take for refund and the amount is credited to hdfc credit bank means
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              V
              vamsi10reddy
              from Hyderabad, Telangana
              Feb 15, 2020
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              Address: 500056

              While registering for nptel exam after entering otp for payment it showed transaction failed because of timeout. So payment failed but money deducted from bank. On the course page its showing payment_ongoing. Can you please inform me what happened, did my payment successful or not because still i didn't get a conformation message about it. Will it be refunded??
              BillDesk customer support has been notified about the posted complaint.
              I made a payment of rs 3000 on 10th of February 2020 through Billdesk UPI system. Payment got failed but money got deducted from my AC. I have already mailed to [protected]@billdesk.com but on one is going to take care of this. My transaction ref no is . RHD[protected].

              upi transaction id[protected]
              Amount got debited from my SBI Account. But Transaction Failed.
              Transaction ID : RSBI[protected]
              Transaction Date & Time :[protected]:41:23
              Transaction Reference Number : 27952606
              BESCOM Account ID : [protected]
              Transaction Amount : INR 334

              MY EMAIL ID : [protected]@gmail.com
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                J
                Jayant Ruhil
                Feb 14, 2020
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                I made two payment requests to bajaj finance emi application through your portal via upi today but neither of them were sent and the sum of rs. 1060 is deducted from my upi id: ([protected]@paytm).
                Here are the transaction details:
                1. Upi reference id[protected]
                2. Upi reference id[protected]
                I would request you to please process the refund for same.
                BillDesk customer support has been notified about the posted complaint.
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                  P
                  Prasurna Natarajan
                  Feb 14, 2020
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                  Dear sir,
                  I have done my jio prepaid recharge for the number [protected] for rs.399 (56 days validity pack). It was not successful but the amount got deducted from my bank. Please do the needful.

                  Details of payment done:

                  From - [protected]@oksbi
                  Date - february/12/2020
                  Issuer bank - indian overseas bank
                  To - billdesk. [protected]@icici

                  Upi transaction id[protected]

                  Google transaction id -
                  Cicagkc-4uxtaw
                  BillDesk customer support has been notified about the posted complaint.
                  Sir I filled upbed entrance form yesterday and did payment via UPI. I got email and msg both regarding successful payment but didn't show in form. It shows payment fail status in form . What can I do now pls help me in getting out of this problem.
                  My registration number is BED[protected]
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                    W
                    wallambor wanswett
                    Feb 14, 2020
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                    Payment was made on dt. 14.02.2020 at 7.00pm on school fees jan-mar 2020 through sb collect. After payment the amount was deducted from my personal bank account but no payment receipt or certificate because of error shown on the screen of my pc the amount was rs 10817.70. Kindly send the receipt certificate to my email so that i can show to the school office

                    Name of school : sevenset higher secondary school shillong
                    A
                    BillDesk customer support has been notified about the posted complaint.
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                      I
                      iluvindia95
                      Feb 13, 2020
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                      Address: Chennai, Tamil Nadu, 600125

                      Dear sir,

                      I am manimaran p. My rbl credit card number is [protected]. I made online payment from state bank of india online banking through bill desk payment option on 12.02.2020 for rs.19000. My account got debited but card payment was declined and it showed an error, temporarily unavailable. Please advise me how to proceed.

                      Thanking you

                      Manimaran p
                      BillDesk customer support has been notified about the posted complaint.
                      I was investing in a mutual fund through my paytm and money was deducted . Upi reference id[protected]
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                        G
                        Gauravk229
                        Feb 11, 2020
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                        Address: Sainathnagar wadgaonsheri jayhind chowk Pune Maharashtra 411014, Pune, Maharashtra, 411014

                        Dear sir,
                        On 7 feb 2020 i have transferred money from my standard chartred bank credit card bill via billdesk, and from my bank ac money debited but amount not credited to my credit card.
                        Amount : 29237/-
                        Transaction id : rscb[protected]
                        Credit card no: [protected]

                        Please check attached transaction detail snap for your reference
                        BillDesk customer support has been notified about the posted complaint.
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                          C
                          chandrantr
                          Feb 11, 2020
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                          Resolved

                          Address: Mumbai, Mumbai City, Maharashtra, 400074

                          Hello,

                          I have done one online payment to “tanisq” today from icici bank through payment gateway billdesk.com

                          Payment could not be processed by you due to technical problem.

                          However, the amount has been debited from our account.

                          Details :

                          Amount : rs. 6000 /- icici sb account no :[protected]

                          Date and time :[protected].10.22 am.

                          Party : tanisq. Golden harvest scheme.

                          I have written mail to [protected]@billdesk.com and [protected]@billdesk.com and sent various remainders also.

                          Also i have been trying to contact their mumbai nos[protected]From bill desk site) &[protected]Got from pune office).

                          Nobody is lifting the phone. Only ringing is going on.

                          Please help in getting the refund.
                          Feb 12, 2020
                          Complaint marked as Resolved 
                          Amount refunded to my account. Thanks.
                          BillDesk customer support has been notified about the posted complaint.
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                            A
                            Arjan Chatterjee
                            from Rajkot, Gujarat
                            Feb 10, 2020
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                            Address: 201304

                            I was making a payment for emi 4 days back manually to fullerton. The amount was debited by bhim upi and billdesk page showed error instead of confirmation.
                            None of their landline numbers are reachable. They don't have a toll free number. The money i had was for an emi payment and i am facing late fees regularly. I am not sure whether they have scammed me or not.
                            BillDesk customer support has been notified about the posted complaint.
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                              D
                              dpmisjra11
                              Feb 10, 2020
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                              Address: D P Mishra, 04, Friends enclave, Rudrapur, Udham Singh Nagar, Uttarakhand, 263153

                              I was in the process of paying my bsnl ftth bill (Phone no. [protected]) for the month of february on[protected]. I tried to pay it through my paytm wallet. The paytm debited the money but i did not get a message for the payment of the bill and no receipt could be generated. Paytm shows following information:

                              Billdeskutil order id rpt[protected]
                              Wallet transaction id [protected]

                              I have also contacted at [protected]@billdesk.com,. I was asked to provide a screenshot of the page on paytm, which i have mailed and waiting for the reply. I request you to kindly look into the matter and arrange to pay my telephone bill.
                              BillDesk customer support has been notified about the posted complaint.
                              I had done transaction from standard chartred bank via bill desk,
                              I paid my credit card bill through Billdesk on 7th Feb 2020 amount is 29237/- but still it is not deposited in my credit card,
                              transaction details is RSCB[protected],
                              Please help and resolve the issue and please check attached transaction details
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                                M
                                Mamata Panda
                                Feb 9, 2020
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                                Order i'd: rphw[protected]
                                Date: 9 february, 2020
                                Time of transaction: 1.07pm
                                Rs.1286.46 has been deducted from bank account and payment is successful but no ticket confirmation message neither money refund if ticket cancelled is received. I want a fitting reply for this or refund my money to my bank account. I have done the ticket for bbs - ypr junction in during express (Sleeper) for 21 february, 2020. So if you will please see regarding this, i would be grateful to you.
                                BillDesk customer support has been notified about the posted complaint.
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                                  V
                                  Venkatesh Devalla
                                  Feb 6, 2020
                                  Resolved
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                                  Resolved

                                  payment done but account not credited

                                  Address: Ramalingapuram(V),Thurupalli(P),Penumur(M), Chittoor, Andhra Pradesh, 517126

                                  I had recharged my tata sky account with rs 3, 600/- on 03-feb-2020 7:17pm through online payment. I received a confirmation for the same. But my tata sky account was not credited. Till date the amount is not credited to my tata sky account. So i had to recharge the amount again in my tata sky account. Request you to refund me back the rs 3, 600/- which was deducted from my bank account on 03-feb-2020 7:17pm.
                                  Below are the transaction...
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                                  S
                                  Sangam3011
                                  Feb 3, 2020
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                                  I made a transaction on 23 january 2020 on ibps website of rs. 750 through upi on billdesk payment gateway. The amount got debited from my bank account and it showed "transaction timed out". Can you please help me out regarding this.

                                  Billdesk transaction reference no. - rhd[protected]
                                  Bank transaction id - upi[protected]
                                  Merchant name - ibps
                                  Bank name - kotak mahindra bank
                                  Transaction date - 23/01/2020

                                  Thank you..

                                  Applicant
                                  Sangam dev dubey
                                  BillDesk customer support has been notified about the posted complaint.
                                  Same happened with me but they say amount will be credited back to your account itself but nothing happened yet. I made payment on 25 january 2020
                                  Sangam3011's [Complaint's author] reply, Feb 4, 2020
                                  Send your complaint to "[email protected]" directly with all details. I hope they will help you ASAP.
                                  I think you should talk to your bank as well for better assistance..
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                                    S
                                    S.V. Nagasankara
                                    Feb 3, 2020
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                                    Address: 530013

                                    I have paid my rbl credit outstanding amount through bill desk on 01.02.2020 but i didn't get any message from bill desk success or failure but amount rs.58657.24/- was deducted in my bank account, in my bank showing the below details for the deduction.

                                    Narration : rhdf[protected]/billdekratnakarbankli
                                    Ref :[protected]

                                    Hence, i request you to check and confirm the amount was deducted will credited to my credit card or not my registered mobile no [protected]

                                    Thanks & regards : s v nagasankara
                                    BillDesk customer support has been notified about the posted complaint.
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                                      S
                                      Sudeep2020
                                      Feb 2, 2020
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                                      On 02nd Feb 2020, I have made a transaction of Rs 10012.52 to pay my National Pension System trust contribution through enps portal. The money got deducted from my bank account but the bill desk showed error.

                                      Please do needful and help me to transfer amount to enps or refund back to my account.

                                      PFA screenshot from Bank mentioning amount has been debited from my account.
                                      BillDesk customer support has been notified about the posted complaint.
                                      Today I have paid online payments of RS 590000 but in iifl loan account still not credited kindly help to complete transaction.
                                      Dear Sudeep,

                                      Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
                                      Not generate the any transaction no
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