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BillDesk reviews & complaints page 137

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G
Gauravk229
Feb 11, 2020
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Address: Sainathnagar wadgaonsheri jayhind chowk Pune Maharashtra 411014, Pune, Maharashtra, 411014

Dear sir,
On 7 feb 2020 i have transferred money from my standard chartred bank credit card bill via billdesk, and from my bank ac money debited but amount not credited to my credit card.
Amount : 29237/-
Transaction id : rscb[protected]
Credit card no: [protected]

Please check attached transaction detail snap for your reference
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    C
    chandrantr
    Feb 11, 2020
    Resolved
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    Resolved

    Address: Mumbai, Mumbai City, Maharashtra, 400074

    Hello,

    I have done one online payment to “tanisq” today from icici bank through payment gateway billdesk.com

    Payment could not be processed by you due to technical problem.

    However, the amount has been debited from our account.

    Details :

    Amount : rs. 6000 /- icici sb account no :[protected]

    Date and time :[protected].10.22 am.

    Party : tanisq. Golden harvest scheme.

    I have written mail to [protected]@billdesk.com and [protected]@billdesk.com and sent various remainders also.

    Also i have been trying to contact their mumbai nos[protected]From bill desk site) &[protected]Got from pune office).

    Nobody is lifting the phone. Only ringing is going on.

    Please help in getting the refund.
    Feb 12, 2020
    Complaint marked as Resolved 
    Amount refunded to my account. Thanks.
    BillDesk customer support has been notified about the posted complaint.
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      A
      Arjan Chatterjee
      from Rajkot, Gujarat
      Feb 10, 2020
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      Address: 201304

      I was making a payment for emi 4 days back manually to fullerton. The amount was debited by bhim upi and billdesk page showed error instead of confirmation.
      None of their landline numbers are reachable. They don't have a toll free number. The money i had was for an emi payment and i am facing late fees regularly. I am not sure whether they have scammed me or not.
      +1 photos
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        D
        dpmisjra11
        Feb 10, 2020
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        Address: D P Mishra, 04, Friends enclave, Rudrapur, Udham Singh Nagar, Uttarakhand, 263153

        I was in the process of paying my bsnl ftth bill (Phone no. [protected]) for the month of february on[protected]. I tried to pay it through my paytm wallet. The paytm debited the money but i did not get a message for the payment of the bill and no receipt could be generated. Paytm shows following information:

        Billdeskutil order id rpt[protected]
        Wallet transaction id [protected]

        I have also contacted at [protected]@billdesk.com,. I was asked to provide a screenshot of the page on paytm, which i have mailed and waiting for the reply. I request you to kindly look into the matter and arrange to pay my telephone bill.
        +1 photos
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        I had done transaction from standard chartred bank via bill desk,
        I paid my credit card bill through Billdesk on 7th Feb 2020 amount is 29237/- but still it is not deposited in my credit card,
        transaction details is RSCB[protected],
        Please help and resolve the issue and please check attached transaction details

        money debited but not forwarded to concerned party - Comment #3644875 - Image #0
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          M
          Mamata Panda
          Feb 9, 2020
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          Order i'd: rphw[protected]
          Date: 9 february, 2020
          Time of transaction: 1.07pm
          Rs.1286.46 has been deducted from bank account and payment is successful but no ticket confirmation message neither money refund if ticket cancelled is received. I want a fitting reply for this or refund my money to my bank account. I have done the ticket for bbs - ypr junction in during express (Sleeper) for 21 february, 2020. So if you will please see regarding this, i would be grateful to you.
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            V
            Venkatesh Devalla
            Feb 6, 2020
            Resolved
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            Resolved

            payment done but account not credited

            Address: Ramalingapuram(V),Thurupalli(P),Penumur(M), Chittoor, Andhra Pradesh, 517126

            I had recharged my tata sky account with rs 3, 600/- on 03-feb-2020 7:17pm through online payment. I received a confirmation for the same. But my tata sky account was not credited. Till date the amount is not credited to my tata sky account. So i had to recharge the amount again in my tata sky account. Request you to refund me back the rs 3, 600/- which was deducted from my bank account on 03-feb-2020 7:17pm.
            Below are the transaction...
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            S
            Sangam3011
            Feb 3, 2020
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            I made a transaction on 23 january 2020 on ibps website of rs. 750 through upi on billdesk payment gateway. The amount got debited from my bank account and it showed "transaction timed out". Can you please help me out regarding this.

            Billdesk transaction reference no. - rhd[protected]
            Bank transaction id - upi[protected]
            Merchant name - ibps
            Bank name - kotak mahindra bank
            Transaction date - 23/01/2020

            Thank you..

            Applicant
            Sangam dev dubey
            +1 photos
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            Same happened with me but they say amount will be credited back to your account itself but nothing happened yet. I made payment on 25 january 2020
            Reply
            Sangam3011's [Complaint's author] reply, Feb 4, 2020
            Send your complaint to "[email protected]" directly with all details. I hope they will help you ASAP.
            I think you should talk to your bank as well for better assistance..
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              S
              S.V. Nagasankara
              Feb 3, 2020
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              Address: 530013

              I have paid my rbl credit outstanding amount through bill desk on 01.02.2020 but i didn't get any message from bill desk success or failure but amount rs.58657.24/- was deducted in my bank account, in my bank showing the below details for the deduction.

              Narration : rhdf[protected]/billdekratnakarbankli
              Ref :[protected]

              Hence, i request you to check and confirm the amount was deducted will credited to my credit card or not my registered mobile no [protected]

              Thanks & regards : s v nagasankara
              +1 photos
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                S
                Sudeep2020
                Feb 2, 2020
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                On 02nd Feb 2020, I have made a transaction of Rs 10012.52 to pay my National Pension System trust contribution through enps portal. The money got deducted from my bank account but the bill desk showed error.

                Please do needful and help me to transfer amount to enps or refund back to my account.

                PFA screenshot from Bank mentioning amount has been debited from my account.
                +1 photos
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                Today I have paid online payments of RS 590000 but in iifl loan account still not credited kindly help to complete transaction.

                amount debited from hdfc account (via billdesk) but not credited to nps account - Comment #3640116 - Image #0
                Reply
                Dear Sudeep,

                Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
                Reply
                Not generate the any transaction no
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                  N
                  nagarjuna vmware
                  Feb 3, 2020
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                  I have paid my HSBC credit card bill, but not generate transaction I'd no.i have called couple of time in billdesk customer service but they are not pick the any call .worst supporting customer service center. I am thinking if today not responding I am going file case anginest my mobile no [protected]
                  My email [protected]@gmail.com.

                  Pls try to help on this one
                  BillDesk customer support has been notified about the posted complaint.
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                  I made a payment to my RBL Creit card on 23.01.2020 through sbi net banking bill desk for rs. 6909 but no confirmation received to me. pl confirm my payment amount credited in my RBL credit card. my mobile no [protected] D.Arun Ref No.RSB[protected]. it is requested pl confirm whether my payment amount of Rs.6909 credited in to my RBL credit card
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                    N
                    nagarjuna vmware
                    Feb 2, 2020
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                    Address: BENGALURU, Bangalore, Karnataka, 560038

                    I have paid my hsbc credit card bill, but not generate transaction no, I am trying couple of times but there is no responding on all no in India wide.

                    Mobile no [protected]
                    Email I'd [protected]@gmail.com

                    Please provide the proper information and address details..

                    How trust all the people on billdesk website...please help on this one

                    Thanks for
                    BillDesk customer support has been notified about the posted complaint.
                    Feb 02, 2020
                    Updated by nagarjuna vmware                     Worst
                    View replies
                    I made a payment for online netbanking for pspcl for rs. 1730/-
                    and not to pay for pspcl so refund the payment & thankful to
                    you
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                      P
                      Pallavi_97
                      Feb 1, 2020
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                      Address: 152002

                      I have filled my sbi clerk exam on 25 january 2020, but due to some error the payment was not accepted at first attempt. So as mentioned on that page to make another payment and my old payment will be sent back to my account within 2-3 working days i made another payment. But it's been a week i haven't received my money back. I made the first payment by sbi debit card which is to be reflected back. And second payment using google pay from uco bank account which was accepted. Please respond to this.
                      +1 photos
                      BillDesk customer support has been notified about the posted complaint.
                      Feb 05, 2020
                      Updated by Pallavi_97                       Please reply to this complaint.
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                        D
                        Dr Yogesh
                        Jan 22, 2020
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                        Resolved

                        Address: Dhayari, sinhagad road, Pune, Maharashtra, 411041

                        Hi, this is dr yogesh lande,
                        I have done my payment via axis net banking on 21/01/2020 for my bajaj part time loan payment. Transition completed, amount duducted from my bank account, but amount not reflected to bajaj account. I have contacted customer care number, they told to mail same and transition id, i have mailed the same on [protected]@billdesk.com and [protected]@billdesk.com
                        But no response yet. Kindly help.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        BillDesk customer support has been notified about the posted complaint.
                        View replies
                        Recharged prepaid electricity meter(APDCL) with Rs. 1000 using billdesk payment gateway on 25 Jan 2020, amount was debited from my account but voucher code is not generated.

                        kindly resolve the matter at the earliest.

                        payment not reflected to other party - Comment #3636569 - Image #0
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                        Hi
                        My transaction towards loan pre closure failed but amount got debited from my account.
                        Transaction number RICI[protected].
                        Please do the needful.

                        payment not reflected to other party - Comment #3638734 - Image #0
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                        Sir
                        On 31st-January-2019 I pay 3158/- to SBI life.amount debited from my account but amount not reflected on SBI life site.
                        Sir please resolve my issue
                        Transection number-UPI Ref no[protected].

                        payment not reflected to other party - Comment #3640038 - Image #0
                        payment not reflected to other party - Comment #3640038 - Image #1
                        Reply
                        Dear Prakash,

                        We are here to help you. In case you hold an SBI Life Insurance policy, kindly mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

                        Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 11, e.g. 11xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

                        Thanks & Regards,
                        SBI Life Insurance - Customer Care
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                          J
                          jignseh
                          Jan 19, 2020
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                          Address: Vadodara, Gujarat, 390019

                          I renewed by mediclaim insurance on oriental insurance and made payment through paytm. Paytm in turn used billdeskutil to make a payment. The transaction was declined but amount is deducted from my account. Paytm says the amount was paid to merchant and is successfull. But oriental's side payment is in pending state. Billdesk has my money and is not reverting back the money also. Their customer care numbers don't work too. E. G. Vadodara is out of order.
                          BillDesk customer support has been notified about the posted complaint.
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                            A
                            Afucktive Gaming
                            Jan 17, 2020
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                            Address: Jail campus house no.12, Gorakhpur, Uttar Pradesh, 273006

                            Sir i have paid rs-2400 fee of my brother krishna singh with unique id no.[[protected]]

                            At-13/01/2020

                            And complete the transaction using google pay, after my transition were successful but i got error on the screen and did not get the fee receipt. So please help me to get my refund or i have to take strict action. But now i paid the fee from the union bank counter, so i want my refund asap
                            +1 photos
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                            Sar some amount debit in my account but not forwarded

                            amount paid but did not get the fee receipt - Comment #3630184 - Image #0
                            amount paid but did not get the fee receipt - Comment #3630184 - Image #1
                            amount paid but did not get the fee receipt - Comment #3630184 - Image #2
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                            I have done prepaid recharge of Rs. 400 on apdcl today at around 8 am but did not receive the voucher code. All details of the transaction will be found in the screenshot below. Please send the voucher code urgently.

                            amount paid but did not get the fee receipt - Comment #3636617 - Image #0
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                              T
                              theeggdude
                              Jan 16, 2020
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                              Address: Kamrup Metropolitan, Assam, 781007

                              I made a payment of rs 13 (Upi transaction id[protected], google transaction id cicagkdukzxifq) and rs 66 (Upi transaction id[protected], google transaction id cicagkdu0eqgbw) for spotify premium on the date 15 jan 2020.

                              It has not been forwarded to spotify yet. Please look into it.

                              If its not possible please give me refund as soon as possible
                              BillDesk customer support has been notified about the posted complaint.
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                              I booked the train ticket on the IXIGO tarin ap. I paid ticket fare . But MY train pnr number did not recieved . And my fare amount deducted
                              I want my refund of money.
                              Transaction id C2001170948484265036521
                              Date-16/01/2020
                              UTR NO.[protected]

                              payment not forwarded to spotify - Comment #3630059 - Image #0
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                              Already made payment for examination of RBI through UPI(Paytm) ...Amount deducted from my bank account but In Billdesk showing Unpaid status.
                              Reply
                              Hi, I made a payment of INR 199.00 for a month of Spotify family premium via UPI payment, which was charged by some Indiaideas and payment was completed/successful. I was charged through my bank account on 10.03.21. To my surprise I wasn’t upgraded to Spotify Premium and it has been 2 days now I'm still waiting for the same. Would appricate it if you resolve this. Thank you!

                              payment not forwarded to spotify - Comment #3810208 - Image #0
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                                L
                                Lnanda
                                Jan 16, 2020
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                                Address: 560068

                                I did airtel prepaid recharge amount of 1498rs through google pay application to the airtel number - [protected]. But the amount was deducted and that mobile wasn't recharged till now. I raised the dispute in google pay application also and i tried with google pay call back also. Till now i didn't find any updates about the amount that was deducted fro google pay application.
                                +2 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Jan 16, 2020
                                Updated by Lnanda                                 Amount deducted from the number - [protected].
                                Not recharged to the number - [protected]
                                View replies
                                Transaction amount 300
                                Transaction date 30 December 2019
                                Payment ID SB498800
                                Consumer code[protected]
                                Billing unit 4405
                                Bill reference
                                UPI transaction ID[protected]
                                Reply
                                I've paid bill on 21 Dec for RS. 18240 and after more than 1 month but bill not updated...
                                Biller Name : BSES Rajdhani
                                CA Number:[protected]
                                Amount: 18240
                                Date: 21 Dec 2019
                                Transaction reference number : BD01CAAWUUZH

                                mobile recharge amount deduction. - Comment #3638742 - Image #0
                                mobile recharge amount deduction. - Comment #3638742 - Image #1
                                mobile recharge amount deduction. - Comment #3638742 - Image #2
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                                  C
                                  Chidambara Ganesh
                                  Jan 15, 2020
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                                  Address: 1/364 Abiramigarden 5th Street Sineripalayam, Tirupur, Tamil Nadu, 641654

                                  1. I paid Rs.15000 towards my rbl credit card bill through bill desk on 14th jan 2020.. My bank account confirmed that the money was debited.. But credit card team says they have not received the amount.. Please help me for full refund, .

                                  2. I paid Rs.500 towards my rbl credit card bill through bill desk on 15th jan 2020.. My bank account confirmed that the money was debited.. But credit card team says they have not received the amount.. Please help me for full refund   Replace all
                                  BillDesk customer support has been notified about the posted complaint.
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                                  I have done the fee of sbi clerk examination rs. 750 through the BHIM UPI app Rs. 750 transaction ID[protected] on 15 jan 2020 . payment was deducted from my account but not transferred to the beneficiary account. what i have to do this reagrd. i get immediate resolution about this kindly let me know how can resolve this issue

                                  amount not credited to credit card team - Comment #3630211 - Image #0
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                                    D
                                    deepak 2020
                                    Jan 15, 2020
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                                    Address: Avas Vikas Roorkee, Haridwar, Uttarakhand, 247667

                                    Sir,
                                    Today i was paying fee to kendriya vidyalaya 1 roorkee online then billdesk provide a link and options for payments. I select bhim upi then a request appeared at my bhim app then i make a transaction of rs. 1800/- then i check the billdesk link that was showing busy in processing. Then i wait for some time but it was consuming so much time. Then i cancel it. Then i go back to school fee payment window that confirm that fee was not paid.
                                    My net was slow that may be the reason that on line payment not done properly. Now send my fee amount rs. 1800/- back to my account.
                                    +3 photos
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                                    Money refund

                                    regarding link failure while paying fee online - Comment #3832215 - Image #0
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                                      P
                                      prashant161717
                                      Jan 15, 2020
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                                      Sir i have paid 2400 rupees fee of kv of 23 brd chandigarh on 15/01/2020 at 10:17 pm for the 4th session, but due to some problems my transaction got failed sir i'm requesting you to refund 2400 rupees in my account. Otherwise i have to visit consumer court with all screenshot and proof. There is urgent need of money. Payment is made through upi utr no[protected]. Transaction id rhd[protected].
                                      BillDesk customer support has been notified about the posted complaint.
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                                      I paid 6300 from my account to Bill desk but the website didn't accept the payment
                                      Again I paid the same amount again and it got accepted so i request to refund the first payment as both have been dedected from my account

                                      kendriya vidyalaya fees complaints - Comment #3881256 - Image #0
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