Claimed

BillDesk Complaints & Reviews

www.billdesk.com

1

Updated: Nov 7, 2025

Complaints 5422

Resolved

656

Unresolved

4766

So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk

BillDesk reviews & complaints page 145

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Goalpara, Goalpara, Assam, 783121

While i was taking admission in KKHSOU after the form fill up i was doing yhe payment but this error comes -
Reason: Sorry! Your request could not be processed. This could be due to incorrect values input for authorisation. Please try again. :-
So this the error I'm facing and I'm unabling to take admission...in KKHSOU( Krishna Kanta Handiqui State Open University)... please solve this problem thank you.

BillDesk customer support has been notified about the posted complaint.

View replies

J

Jabardast Junior

from Dehra Dun, Uttarakhand

Aug 27, 2019

Dear sir I paid 11450/- for reliance life insurance ..but payment deducted from upi and not received by reliance as status showing due for renewel..pls help me...because link provided by you was billdeskicici...so pls resolve my issue

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have tried to pay for my nptel exam on 19th August 2019 but my payment got failed due to web server error but the amount has been debited from my account! Without knowing it, i have again paid for the exam and it got successful! But the failed transaction amount was not refunded! Kindly refund my amount in which the transaction got failed but amount got debited!

BillDesk customer support has been notified about the posted complaint.

View replies

R

[email protected]

from Indore, Madhya Pradesh

Aug 28, 2019

Reacharge failed Refund no coming date 01 07/20109

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

On 16/8/2019, i made two attempts for renewing two wheeler policy of oriental insurance company, but both have failed and my sbi account has been debited with amounts.
Oic policy no. 453309/31/2019/2371
Amount of rs. 1454/- debited to the account twice, but unsuccessful
Net banking ref. No. (I) qsbi[protected]igagusuil2 for rs, 1454
(Ii) qsbi[protected]igagusuer7 for rs. 1454
Subsequently i paid by using credit card.
Portal. [protected]@oriental insurance.co.in have advised that the payments not received and if the account is debited, it will be refunded by bill desk. Till date i have not received the amounts
S, raghavendran, [protected]

BillDesk customer support has been notified about the posted complaint.

View replies

D

Dhruvmaurya

from Gurgaon, Haryana

Aug 19, 2019

I made an online transaction of Rs 22699.41 on August 06, 2019 transaction id : QIDS[protected] through indusind debit card. The amount has been debited from my bank account but has not been credited yet to credit card HSBC.
@billdesk

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 440016

Tried paying the fees for the examination online through netbanking method. The amount for the same being 1517/- got debited from my account. However, nptel shows the payment to be still pending. So i tried another payment which was successful. I would like to know by when the refund would be generated and by when will it be reflected in my bank account. Requesting for the same at the earliest.

BillDesk customer support has been notified about the posted complaint.

View replies

T

Tejas Tingu

from Delhi, Delhi

Aug 19, 2019

I tried ordering through KFC using UPI option from my number. The amount got transferred to billdeskpg.[protected]@icici but the order was not confirmed by the restaurant. I contacted the restaurant for clarification, they said to contact the payment portal for any query. I instantly tried calling your help desk number but didn't get any response.

H

hhhlodhia

from Ahmedabad, Gujarat

Aug 19, 2019

Date : 30th July 2019. i was
unable to download the receipt.
payment is done to PGVCL
pgvcl confirmed the transaction but says
that this payment receipt will be provided by the site
in which the transaction is done. no response from [protected]@billdesk.com
12+ days passed. mail me the receipt.

A

Abarna Senthil Kumar

from Mumbai, Maharashtra

Aug 19, 2019

I have paid money about 1 lakh though Billdesk to bajajfinserve on 10 August. Transaction I'd [protected]..it didn't reach the account yet..kindly do the needful

S

Sangita kumari mahto

from Mumbai, Maharashtra

Aug 19, 2019

I have made my transaction in government portal for the amount of 500 towards csir exam fee.

Amount deducted from my account and for that amount i didn't get any information. Again i have paid 500 for that exam fee. So my first transaction was failed with deducted amount 500.please please refund my deducted amount.
Thanks

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Telangana, 500049

I had paid the tsspdcl bill, unique service number[protected], money was deducted from my savings account but it was not credited to tsspdcl. Payment not confirmed. Could you please check the transaction status?
Transaction date:14/08/2019
Transaction remark cr/dr: bil/onl/[protected]/southern p/tsspdclp
Amount (Inr): 12, 173.
Till date the amount is not credited to my tsspdcl. So do i need to repay bill amount to tsspdcl again?

BillDesk customer support has been notified about the posted complaint.

Aug 15, 2019

Updated by mrrwa When I tried to contact customer care, no one answered till this moment.[protected] phone number.
Can any one share customer care number of bill desk.?

Aug 16, 2019

Updated by mrrwa can we know BillDesk customer support contact number in Hyderabad, Telangana state? no clue on customer care.

View replies

A

[email protected]

from Kharagpur, West Bengal

Aug 19, 2019

I have done a recharge in jio of 399 at around 2 today and money is deducted from my account but recharge is not received. Earlier it used to take few minutes and today it's been almost 8 hours and neither the recharge is done nor did I get refund of the amount 399.So please look into the matter as soon as possible.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh

I’m manika tyagi, roll no. 45027159, state rank-48647
I did counselling registration in phase 1 round 2 and paid ₹5750 as the counselling and advance college fee but due to some reasons no college allotment was done in that round.
After that i did registration again in pool counselling and paid total fee of ₹52000 and got admission in a nearby college but the fee i paid earlier did not come back to my bank account.
So this mail is in regarding of refund of ₹5750 counselling registration fee paid in second round.
Kindly do the needful as soon as possible.

BillDesk customer support has been notified about the posted complaint.

View replies

A

Annie hancy

from Ozhukarai, Puducherry

Aug 19, 2019

I Have done recharge on yesterday via google pay to jio number, the amount is Rs.98, the amount is debited but the recharge is not done, where i could get my amount refund.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I payed my tneb electricity bill from my google pay account. The money was debited from my account and even after 3 days my bill is still unpaid and it shows waiting for confirmation in google pay.
Bbps id - bd01kaaw1gnz
Transaction made on august 9, 2019 3:18 pm
Amount - 6598
Upi transaction id[protected]

Please help to pay my bill or refund the amount as soon as possible.

BillDesk customer support has been notified about the posted complaint.

View replies

S

Saijayam

Aug 4, 2021

I payed my tneb electricity bill from my google pay account. The money was debited from my account and even after 3 days my bill is still unpaid and it shows waiting for confirmation in google pay.
Transaction made on august 1st, 2021, 6:47 am
Amount - 4518
Another amount - 1060
Upi transaction id[protected]

Helpful

2 other people found this review helpful

2 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: 600042

I made a payment to lic premium on 10th aug 2019 through billdesk option. The amount was deducted from icici bank, after the bank transaction went successful, the billdesk transaction failed and the amount was neither credited to lic nor credited back to icici. I have already sent an email to billdesk on this issue with the screenshot and have not received a responde yet. Merchant transaction number: 9813755

BillDesk customer support has been notified about the posted complaint.

View replies

R

Razi088

from Beypore, Kerala

Aug 15, 2019

I recharge my Sun direct DTH service through google pay but recharge is not processed yet but money is deducted

N

neerajpalsingh

from Bengaluru, Karnataka

Aug 15, 2019

HI,

I didn't received my refund yet. Kindly check and confirm the status.
Details are attached.

Rgds
Neeraj Pal Singh
[protected]

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Telangana

Today i have made a transaction to register in degree online services, telangana (Dost) with amount of 1400 around 12'o clock.
Amount deducted from my account and for that amount i didn't get any information, so again i have paid 1400 to register but my first transaction was failed with deducted amount of 1400.
So please check the details of my first transaction and made refund my amount as soon as possible..

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jabalpur, Jabalpur, Madhya Pradesh

I made an online payment today at around 10 am through your gateway of rs.1410 towards electricity bill of m p east zone co. Jabalpur for ivrs [protected] but i did not get the reciept for the same but the same amount has a debit in my savings account of pnb. Kindly accept my complaint and arrange to send a receipt on my email address [protected]@gmail.com at the earliest. Thanks.
P v venu gopal swami

BillDesk customer support has been notified about the posted complaint.

View replies

P

P V G Swami

from Mumbai, Maharashtra

Aug 12, 2019

No reply recieved so far for my complaint dated 10.98.19

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Suncity, Narayangaon., Pune, Maharashtra, 410504

I have done my payment of mseb from google pay upi service on 19th june, 2019 payment of rs 920 is not credit to beneficiary account but debited to my account. Please help on clear my money. It is very frustrating nobody is seeing accountable for this. Bank says we are successfully done the transaction. Mseb says we do not receive the money. I don't know what to do, i feel very harrassed.
Transaction id[qhd[protected]]

BillDesk customer support has been notified about the posted complaint.

View replies

S

sukumar nayak

from Bargarh, Odisha

Aug 12, 2019

I used billdesk payment option while paying in NPS account of RS. 5000. However, money has been debited from my savings account via internet banking but transaction failed due to unavoidable circumstances. The refund of RS.5000 is necessary and needs to credited back to my account. Early action is awaited.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have done my payment of reliance nippon from google pay upi service on 2nd august, payment of rs 9906 is not credit to beneficiary account but debited to my account and last date of premium is 12 august. Please help on clear my money. It is very frustrating nobody is seeing accountable for this. Bank says we are successfully done the transaction. Reliance says we do not receive the money. I don't know what to do, i feel very harrassed.
Transaction id[protected]

BillDesk customer support has been notified about the posted complaint.

View replies

M

Madheswar

from Manuguru, Telangana

Aug 12, 2019

Ii have recently amount paid to gramasachivalayam jobs name as the website vsws.ap.gov.in transaction is failed amount has been debited from my bank account please refund my money
Two transactions are failed

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

I had paid Rs 100000 towards my hdfc credit card bill via billdesk on 5th august but it has not credited to my card account wheras money has been deducted from my savings account.The reference no is QSBI[protected]IGAGSVIGX0.

The last date for payment of credit card bill is 10 th august and i am unable to payoff.please resolve this problem immediatly.

BillDesk customer support has been notified about the posted complaint.

View replies

B

BHUPESH BAJAJ

from Gurgaon, Haryana

Aug 12, 2019

I made recharge through tatasky app by google pay on 05/08/2019

payment deducted from my account but not credited in my tata sky account my registered mobile no in tata sky [protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I made an online transaction of rs 1648.44 on august 06, 2019 at 14:13 hrs transaction id : [protected] through icici net banking to kredit bee. The amount has been debited from my bank account but has not been credited yet to kredit bee. The amount is stuck somewhere in the bill desk payment gateway. The amount deducted was for my loan repayment and now when my amount has been deducted kredit bee is continuosly sending me message for the loan repayment which i have done before the due date but bill desk is responsible for such errors due to which the beneficiary account has not been credited.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: H.no 7, 6th main 1st Cross, Vinayaka layout, Chinnappanahalli, bangalore, 560037

I have made my transaction in ap government portal for the amount of 500 towards gramasachivalayam exam fee.

Amount deducted from my account and for that amount i didn't get any information. Again i have paid 500 for that exam fee. So my first transaction was failed with deducted amount 500.

So please refund my amount.

Ref num: qf[protected]

BillDesk customer support has been notified about the posted complaint.

View replies

A

Akshit Singhal

from Mumbai, Maharashtra

Aug 9, 2019

I had done a payment of 1000 rupees at NPTEL, but the payment has failed. But the amount of Rs1000 has debited from my account.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 400708

I would like to inform you that i had making a online payment ₹51726 to pay my lic policy premium at https://ebiz.licindia.in with internet banking, the transaction was successful at the bank end, with the amount deducted from my account, however i got a jsp error https://www.billdesk.com/pgidsk/pgijsp/error1.jsp and the transaction was stuck.in lic the paymnet is not received.

The transaction was done at 10.12 pm on 4th aug 2019.

Kindly check and let me know how the payment will be reverted back? Whether it will be credited in my bank account or paid to the lic directly.

Waiting for the quick resolution of the case.

BillDesk customer support has been notified about the posted complaint.

View replies

N

Nani Kamireddi

from Mumbai, Maharashtra

Aug 5, 2019

I have paid amount 200
Ruppes
Paid to gramma sachivalaynm notification
Amount was debited my account
Still my application was see amount not paid Plese help me

Transaction ID S54711510

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

I am applying a online form in seva sindhu there is a problem coming in the payment. Everything information of my debit card is correct but the transaction is not failing. When i transact the money then "reason: sorry! We are unable to process your transaction"
This type of problem is coming
-25/07/2019
-request you to take transaction

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana

I had done the payment of rupees 1000 at nptel, registering myself for ethical hacking course from nptel. The payment has failed when i'm doing the transaction, but the amount of rupees 1000 has been deducted from my account. What about my refund??
Reply me as soon as possible, as i really need that money for another transaction.
As 2 days has passed, but i had not get any refund yet. Please help me.

BillDesk customer support has been notified about the posted complaint.

View replies

9

98610444459

from Mumbai, Maharashtra

Aug 7, 2019

Please provide the deduction amount of Rs.1995/- through IBP BILL DESK[protected] dt.22.3.19 vide Transaction ID No.[protected].

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Today i made a transaction through billdesk for lic premium payment for rs 3042.07 after payment (Through indian bank net banking) amount has been debited from my account and the transaction was failed (Billdesk-qinb [protected]/lic/thru net banking ref: [protected]-03.08.2019 13:07-indian bank. Please resolve it as soon as possible.
My contact no. Is [protected]

BillDesk customer support has been notified about the posted complaint.

View replies

A

Amarauto

from Mumbai, Maharashtra

Aug 5, 2019

I have made a payment for factory license payment unsuccessful of money debited from account what should I do now ?
payment dt. 27/07/2019

Kindly do needful and oblige

BILL NO REFERENCE ID : ( QHDF[protected])

J

jagdishdobariya

from Rajkot, Gujarat

Aug 5, 2019

25/07/2019 25/07/2019 NET TXN: BILLDESK QYBK[protected]
AIRTELMONEY-70544
550.00
amount not credited to my airtel account in above mantion transaction

V

Vikramkpatel

from Vija�pur, Gujarat

Jan 13, 2021

I have paid my LIC Premium for Policy No.[protected] of Rs. 27481.73 on 13th January 2021 from UPI. My bank account has been debited but I didn't receive payment receipt.
Can please help me to get payment receipt?

V

Vikramkpatel

from Vija�pur, Gujarat

Jan 13, 2021

I have paid my LIC Premium for Policy No.[protected] of Rs. 27481.73 on 13th January 2021 from UPI. My bank account has been debited but I didn't receive payment receipt.
Can please help me to get payment receipt?

J

JatinKarla

Apr 23, 2021

I have paid my LIC Premium for Policy No.[protected] of Rs. 9091.19 on 23rd April 2021 from UPI. My bank account has been debited but I didn't receive payment receipt.
Can you please help me to get payment receipt?

A

Abhijit Kekre

Jun 27, 2021

Apr 23, 2021
I have paid my LIC Premium for Policy No.[protected] of Rs.10407.67 on 27th June 2021 from UPI. My bank account has been debited but I didn't receive payment receipt.
Can you please help me to get payment receipt?

Helpful

7 other people found this review helpful

7 found this helpful

6 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600106

I have done the payment for recharging my jio phone number through google pay upi. Rs. 349 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 03 august 2018

From:archana r (Archana. [protected]@oksbi)

To: reliance jio infocomm limited

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines