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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 145

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A
Avneesh Singh Singh azamgarh
from Mumbai, Maharashtra
Aug 8, 2019
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I have done my payment of reliance nippon from google pay upi service on 2nd august, payment of rs 9906 is not credit to beneficiary account but debited to my account and last date of premium is 12 august. Please help on clear my money. It is very frustrating nobody is seeing accountable for this. Bank says we are successfully done the transaction. Reliance says we do not receive the money. I don't know what to do, i feel very harrassed.
Transaction id[protected]
BillDesk customer support has been notified about the posted complaint.
Ii have recently amount paid to gramasachivalayam jobs name as the website vsws.ap.gov.in transaction is failed amount has been debited from my bank account please refund my money
Two transactions are failed

payment debited from account but not credit to beneficiary account - Comment #3508960 - Image #0
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    C
    crenitu
    from Mumbai, Maharashtra
    Aug 7, 2019
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    Address: Kolkata, West Bengal

    I had paid Rs 100000 towards my hdfc credit card bill via billdesk on 5th august but it has not credited to my card account wheras money has been deducted from my savings account.The reference no is QSBI[protected]IGAGSVIGX0.

    The last date for payment of credit card bill is 10 th august and i am unable to payoff.please resolve this problem immediatly.
    BillDesk customer support has been notified about the posted complaint.
    I made recharge through tatasky app by google pay on 05/08/2019

    payment deducted from my account but not credited in my tata sky account my registered mobile no in tata sky [protected]

    non payment of hdfc credit card bill - Comment #3508951 - Image #0
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      S
      shub97
      from Mumbai, Maharashtra
      Aug 7, 2019
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      I made an online transaction of rs 1648.44 on august 06, 2019 at 14:13 hrs transaction id : [protected] through icici net banking to kredit bee. The amount has been debited from my bank account but has not been credited yet to kredit bee. The amount is stuck somewhere in the bill desk payment gateway. The amount deducted was for my loan repayment and now when my amount has been deducted kredit bee is continuosly sending me message for the loan repayment which i have done before the due date but bill desk is responsible for such errors due to which the beneficiary account has not been credited.
      BillDesk customer support has been notified about the posted complaint.
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        L
        LM Reddy Madireddy
        from Bengaluru, Karnataka
        Aug 5, 2019
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        Address: H.no 7, 6th main 1st Cross, Vinayaka layout, Chinnappanahalli, bangalore, 560037

        I have made my transaction in ap government portal for the amount of 500 towards gramasachivalayam exam fee.

        Amount deducted from my account and for that amount i didn't get any information. Again i have paid 500 for that exam fee. So my first transaction was failed with deducted amount 500.

        So please refund my amount.

        Ref num: qf[protected]
        BillDesk customer support has been notified about the posted complaint.
        I had done a payment of 1000 rupees at NPTEL, but the payment has failed. But the amount of Rs1000 has debited from my account.
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          S
          Smita Bhondve
          Aug 4, 2019
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          Address: 400708

          I would like to inform you that i had making a online payment ₹51726 to pay my lic policy premium at https://ebiz.licindia.in with internet banking, the transaction was successful at the bank end, with the amount deducted from my account, however i got a jsp error https://www.billdesk.com/pgidsk/pgijsp/error1.jsp and the transaction was stuck.in lic the paymnet is not received.

          The transaction was done at 10.12 pm on 4th aug 2019.

          Kindly check and let me know how the payment will be reverted back? Whether it will be credited in my bank account or paid to the lic directly.

          Waiting for the quick resolution of the case.
          BillDesk customer support has been notified about the posted complaint.
          I have paid amount 200
          Ruppes
          Paid to gramma sachivalaynm notification
          Amount was debited my account
          Still my application was see amount not paid Plese help me

          Transaction ID S54711510
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            S
            SHAIKGULAM MUSTAFA
            from Mumbai, Maharashtra
            Aug 4, 2019
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            I am applying a online form in seva sindhu there is a problem coming in the payment. Everything information of my debit card is correct but the transaction is not failing. When i transact the money then "reason: sorry! We are unable to process your transaction"
            This type of problem is coming
            -25/07/2019
            -request you to take transaction
            +1 photos
            BillDesk customer support has been notified about the posted complaint.
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              A
              Akshit Singhal
              from Mumbai, Maharashtra
              Aug 4, 2019
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              Address: Faridabad, Haryana

              I had done the payment of rupees 1000 at nptel, registering myself for ethical hacking course from nptel. The payment has failed when i'm doing the transaction, but the amount of rupees 1000 has been deducted from my account. What about my refund??
              Reply me as soon as possible, as i really need that money for another transaction.
              As 2 days has passed, but i had not get any refund yet. Please help me.
              BillDesk customer support has been notified about the posted complaint.
              Please provide the deduction amount of Rs.1995/- through IBP BILL DESK[protected] dt.22.3.19 vide Transaction ID No.[protected].
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                S
                Swarna Gokul
                from Tiruvannamalai, Tamil Nadu
                Aug 3, 2019
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                Today i made a transaction through billdesk for lic premium payment for rs 3042.07 after payment (Through indian bank net banking) amount has been debited from my account and the transaction was failed (Billdesk-qinb [protected]/lic/thru net banking ref: [protected]-03.08.2019 13:07-indian bank. Please resolve it as soon as possible.
                My contact no. Is [protected]
                BillDesk customer support has been notified about the posted complaint.
                I have made a payment for factory license payment unsuccessful of money debited from account what should I do now ?
                payment dt. 27/07/2019

                Kindly do needful and oblige

                BILL NO REFERENCE ID : ( QHDF[protected])

                lic premium amount debited but transaction failed - Comment #3504223 - Image #0
                25/07/2019 25/07/2019 NET TXN: BILLDESK QYBK[protected]
                AIRTELMONEY-70544
                550.00
                amount not credited to my airtel account in above mantion transaction
                I have paid my LIC Premium for Policy No.[protected] of Rs. 27481.73 on 13th January 2021 from UPI. My bank account has been debited but I didn't receive payment receipt.
                Can please help me to get payment receipt?
                I have paid my LIC Premium for Policy No.[protected] of Rs. 27481.73 on 13th January 2021 from UPI. My bank account has been debited but I didn't receive payment receipt.
                Can please help me to get payment receipt?
                I have paid my LIC Premium for Policy No.[protected] of Rs. 9091.19 on 23rd April 2021 from UPI. My bank account has been debited but I didn't receive payment receipt.
                Can you please help me to get payment receipt?
                Apr 23, 2021
                I have paid my LIC Premium for Policy No.[protected] of Rs.10407.67 on 27th June 2021 from UPI. My bank account has been debited but I didn't receive payment receipt.
                Can you please help me to get payment receipt?
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                  A
                  Archana Ravindran
                  from Chennai, Tamil Nadu
                  Aug 3, 2019
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                  Address: Chennai, Tamil Nadu, 600106

                  I have done the payment for recharging my jio phone number through google pay upi. Rs. 349 money got deducted but recharge was not done.
                  Could you please look into the issue and refund my money.

                  Details below:

                  Payment done on : 03 august 2018

                  From:archana r (Archana. [protected]@oksbi)

                  To: reliance jio infocomm limited
                  +1 photos
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                    R
                    ramkashyap1981
                    from Delhi, Delhi
                    Aug 2, 2019
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                    Website: updeled.gov.in/Payment/Response_sbi.aspx

                    Sir / mam

                    I have done a payment via billdkstatebankcolle for updeled (Btc) seat allotment fee an amount of rs. 10, 017.70. I have paid by hdfc netbanking and the narration is qhdf[protected]-billdkstatebankcolle and reference no. Is[protected] on 02 august 2019. The above amount has been deducted from my account but the transaction was not done. It did not collect on source also. Updeled website is still asking me the payment for seat allotment.

                    Please provide me the status and action immediately.

                    My bank is hdfc.

                    Kindly do the needful.
                    Thanking you
                    BillDesk customer support has been notified about the posted complaint.
                    I performed transaction of Rs.10150 of credit card payment towards HDFC bank via Billdesk payemnt gateway. But status was shown pending. Kindly update status of same. Transaction ID: QICI[protected]

                    Email: [protected]@gmail.com

                    billdesk money deducted but transaction not done - Comment #3502110 - Image #0
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                      D
                      datevinit
                      Aug 1, 2019
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                      Address: Mumbai City, Maharashtra

                      Hi billdesk,
                      I made this transaction to pay vodafone bill and got following message from icici bank which includes transaction number.

                      You have made an online payment of inr 900.0 with transaction id [protected] towards payee bill desk from your account xxxxxxxx5181 on aug, 01, 2019 at 18:33 hours.

                      After money deduction bill desk website came back with
                      Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

                      Pl. Note money was deducted with priority pl. Resolve this issue.
                      BillDesk customer support has been notified about the posted complaint.
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                        A
                        from Jaipur, Rajasthan
                        Aug 1, 2019
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                        Address: Panch Murti Kuve Ke pas, Bishala Road,, Sardarpura, Barmer, Rajasthan, 344001

                        Dear sir,
                        I have just water bill with the link which provided by you, i have done the payment threw bill desk with my debit card, but after payment done i am not received any slip, message or mail for payment done confirmation.

                        Amount of 1688 is deducted from my bank account. Only bank amount deduction message received.

                        After submitted the bill desk page with fill up all required details... Just redirected to the rajasthan.gov.in page...

                        This message i have received

                        Rs.1688.00 debited to sb-xxx2782 acbal:85144.52 clrbal: 85144.52 [ecom-emitr ] barmer on[protected]:49:43. Iob.
                        BillDesk customer support has been notified about the posted complaint.
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                          N
                          nagaraju udutha
                          from Mumbai, Maharashtra
                          Jul 31, 2019
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                          rbl bank credit card payment through billdesk

                          Address: AutonAgar warangal telangana, Warangal, Andhra Pradesh

                          Dear sir..
                          My name is nagaraju u. Today i paid 16970rs as rbl credit card payment through billdesk..
                          After paying money has been transferred but transaction failed given from bill desk..
                          So please i request you to refund to money to my account... Bt i should pay money tomorrow.. On 1st august 19.
                          Please solve my problem and refund money... Otberwise u can pay to rbl bank credit card...
                          Tq...
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                          N
                          nagaraju udutha
                          from Mumbai, Maharashtra
                          Jul 31, 2019
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                          Address: Auto agar warangal telangan, Warangal, Andhra Pradesh, 1234

                          I paid credit card payment on 31 July 19 money has been transferd fro my accounts.. but from bill desk tailed message displayed on screen..
                          I didn't get any mail r msg from bill desk... I paid amount of 17000
                          Please solve my problem...
                          And redirect my money pls... And tomorrow is last date to pay...
                          Please solve my problem..
                          I should pay within time...

                          Tq
                          From
                          nagaraju
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
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                            A
                            Amrit Swarn
                            from Mumbai, Maharashtra
                            Jul 31, 2019
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                            transaction failed but amount deducted from my account

                            On 30th, i made a payment to my school hostel of rs. 7500. I got a message saying amount is debited from your icici bank account but then a page opened on the same tab of the browser saying my transaction has failed. Please refund my amount. My account number of icici is [i am asked not to post it so i can't] and it is a savings account. Please solve my issue....
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                            A
                            Atrayee Sinha
                            from Mumbai, Maharashtra
                            Jul 31, 2019
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                            I tried booking tickets from air india website, and paid through upi, the transaction was successful from upi's end but the same time air india just displayed the 'make payment' page again. So i don't get my tickets, no reference number or anything and my amount was deducted. Upi confirmed that transaction was successful from their end. I want to get my refund back.
                            +2 photos
                            BillDesk customer support has been notified about the posted complaint.
                            I tried booking tickets from air india website and paid through paytm UPI ref no[protected], the transaction was successful from UPI end but at the same time air india just displayed 'back to search'page again. So I don't get my ticket no reference number or anything and my amount was deducted. UPI confirmed that transaction was successful from their end.I want my money refund back.

                            transaction successful but no tickets from air india - Comment #4018764 - Image #0
                            transaction successful but no tickets from air india - Comment #4018764 - Image #1
                            transaction successful but no tickets from air india - Comment #4018764 - Image #2
                            transaction successful but no tickets from air india - Comment #4018764 - Image #3
                            transaction successful but no tickets from air india - Comment #4018764 - Image #4
                            I tried booking tickets from air india website and paid through paytm UPI ref no[protected], the transaction was successful from UPI end but at the same time air india just displayed 'back to search'page again. So I don't get my ticket no reference number or anything and my amount was deducted from. UPI confirmed that transaction was successful from their end. I want my money refund back. Thank you

                            transaction successful but no tickets from air india - Comment #4018767 - Image #0
                            I tried to book ticket from air india mobile app and paid through Google pay upi ref no[protected]
                            The transaction was successful from UPI but session is stucked and rejected so idont get my ticket no reference number or anything and my amount 37078rupee deducted from my account
                            UPI confirmed that transaction was successful from there end I want my money refund back thank you

                            transaction successful but no tickets from air india - Comment #4036891 - Image #0
                            transaction successful but no tickets from air india - Comment #4036891 - Image #1
                            tried booking tickets from air india website, and paid through upi, the transaction was successful from upi's end but the same time air india just displayed the 'make payment' page again. So i don't get my tickets, no reference number or anything and my amount was deducted. Upi confirmed that transaction was successful from their end. I want to get my refund back
                            tried booking tickets from air india website, and paid through upi, the transaction was successful from upi's end but the same time air india just displayed the 'make payment' page again. So i don't get my tickets, no reference number or anything and my amount was deducted. Upi confirmed that transaction was successful from their end. I want to get my refund back

                            transaction successful but no tickets from air india - Comment #4058933 - Image #0
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                              M
                              Mahesh K R
                              from Noida, Uttar Pradesh
                              Jul 30, 2019
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                              Address: Csl, Ernakulam, Kerala

                              Sir,
                              My name is mahesh, for renewing my bike insurance by online, while the process i paid 1432rs amount through my phonepe app. Its shown that the transaction was successful. I am attaching the copy.
                              But when i paid the amount, cash debited from my account, suddenly the site was down and showing an error message, and the process incompleted.
                              I am not getting the renewed insurance, and also lost my amount.

                              Please check and correct.
                              Old indurance renewal policy no: 441106/31/2019/3168
                              Amount is 1432rs.

                              My mobile no.[protected]
                              BillDesk customer support has been notified about the posted complaint.
                              Sir, I have paid challan for Rs 139.72 by internet banking (sbi) on 22.07.2019 vide your ref.no. 85874020 to Hyderabad police for traffic challan. My account is debited but your transaction status shows did not reach hyd police dept. Pl.check and revert.
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                                K
                                Kalyan khatik
                                from Noida, Uttar Pradesh
                                Jul 28, 2019
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                                Address: Delhi

                                Yesterday i had paid a crop insurance amount-5190
                                But the amount not credited to insurance company
                                The policy status is still unpaid. The due date of policy is for two days so please pay the bill or
                                Please solve my problem. The page redirected back and the amount deducted. The bill still remains unpaid
                                Please solve the problem withiy two hours
                                And also the due date of that policy is[protected]
                                BillDesk customer support has been notified about the posted complaint.
                                Jul 28, 2019
                                Updated by Kalyan khatik
                                No reply from you still
                                I have made payment of SBI credit card of amount 16019 INR through ICICI Net banking on 27.07.2019 . However, the same is still not credited in SBI Credit Card account.
                                All transaction details are given attached picture.

                                paid a insurance policy, amount deducted from my account but not credited to insurance company - Comment #3497777 - Image #0
                                Sir, my name upputuri yedukondalu i am applying for gramsecreteriate post all steps will be completed, the last was pay ment and the payment was done throw bill desk the payment was failed Rs 200/- rupees, i was got mesege from bank as one time password and also 9(Rs 200/- at apcfss thru state bank), could you please refund me sir amount Rs /-200
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                                  K
                                  Kaustov Borthakur
                                  from Dharmanagar, Tripura
                                  Jul 27, 2019
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                                  Address: Supriya Garden , 302B , Dharapur, Kamrup Metropolitan, Assam

                                  I recharged my electricity meter today and i payed rs.1000 for it online, i received the prepaid payment receipt but it did not have a voucer code. My money on the other hand has already been deducted from my account. Please look into the matter and resolve it and do provide me with a voucher code as soon as possible. I have added a screenshot of my payment receipt to bring things to your notice
                                  BillDesk customer support has been notified about the posted complaint.
                                  Sir, I have paid challan for Rs 139.72 by internet banking (sbi) on 22.07.2019 vide your ref.no. 85874020 to Hyderabad police for traffic challan. My account is debited but your transaction status shows did not reach hyd police dept. Pl.check and revert.
                                  I have paid Asianet broadband bill of Rs900 via Google pay but the transaction failed and the amount was debited from my account.
                                  Transaction was made on 6th of July
                                  It has not been refunded yet.
                                  UPI Transaction ID[protected]
                                  Please do the needful to return my money
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                                    Rohan Arya
                                    from Chandigarh, Chandigarh
                                    Jul 26, 2019
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                                    Hi, on 23rd of june i paid ₹15125 for government college fees on e-sampark (It's a website for chandigarh) which was using billdeks payment gateway. Money got deducted from my account, but fee wasn't paid and i had to shell another ₹15000 from my pocket for fees. All it said was "oops this website cannot be reached" something like that. What should i do now?
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    I have paid the credit card bills, have withdrawn money from the account but have not deposited in the credit card

                                    payment deducted but college fees not paid - Comment #3497972 - Image #0
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