BillDesk Complaints & Reviews

I paid the outstanding balance for my tata credit card via bill_desk from my icici bank by net banking. The amount was deducted from my bank account but was not received by the credit card.
The message i received was following "we could not ascertain the status of your card transaction from the payment gateway. However we have received your request and shall verify the details and try again"

Transaction status: pending
Transaction reference number : qici[protected]
Payment amount : 144439.00
Pay from : icici net banking

I had made a transaction of Rs 1, 017.00 on Jun, 28, 2019 at 10:24 hours . But i got a server error while redirecting to beneficiary page.
Money is deducted from my account but something is wrong as beneficiary is not reflecting my payment.

My banks says You have made an online payment of INR 1017.7 with Transaction ID [protected] towards payee BILL DESK BPC ...on Jun, 28, 2019 at 10:24 hours.

Sir,
Myself khakan lal das have made payment of my own lic policies[protected],[protected],[protected] &[protected] with a sum of rs 3122.00 on dated 01.07.2019 through lic online portal with reference no. Bil/onl/[protected]/life insur/lic
_qici7706050/licjune19, amount deducted from my account but with some error come at end and payment not done to lic.

Hence i request you to kindly refund the said amount.

Regards/khakan lal das

Recently for LIC advance premium for health policy i am making payment through internet banking with help of bill desk BPC, after payment confirmation from ICICI bank during redirecting that page i lost my internet connection later bill desk is saying transaction not successful but amount was debited from my ICICI bank account but not credited into the LIC Policy .Request you to please advise to reimburse same amount in my bank account

ICICI A/C No :[protected]
Transaction ID : [protected]
LIC Policy No :[protected]
Amount: 8405.14

Sir i have paid ap eamcet2019 counselling fee but it showing i have not paid and my money gone and it was showing i have not paid. I want my money back or else pls take the transaction successful and make the receipt. Pls make my money refunded soon because we are poor family and i have paid money so difficulty. Hence sir pls make my problem succesful and resolve it soon

Sir/mam
I have done a payment via billdkstatebankcolle for
All https://ctp.punjabgovt.gov.in/portal.htm
An amount of rs 2286
Narration qhdf[protected]-billdkstatebankcolle ref no.[protected]
On 25.06.2019, the above amount has been deducted from my account but the transaction was not done.
My bank is hdfc.
Kindly do the needful.
Thanking you.

Till today no refund credit in my ac why?
Dear customer,

Thank you for writing to payment gateway support.


This is with reference to your email dated june 20, 2019 regarding the status of the mentioned payment towards respective merchant.

We have checked the records and find that the payment vide transaction reference number qic[protected] and qic[protected] has been initiated for refund on 19/06/2019. It will take 5 to 7 working days from the date of refund to credit the amount in your account. Post the same, you may reconfirm the same from your bank statement.

We appreciate your patience in the interim.

Thanks & regards

Kapil kawa

On 25th june 2019 at 8.10 i have initiated payment of my electricity bill for rs. 4335 to west bengal state electricity distribution company ltd from my icici bank account[protected] by net banking through you. My bank account was debited but payment not passed to the payee. Bank transaction no. Is bil *onl*00173
Please help me to get back the amount.
Bose. [protected]@gmail.com
Mobile [protected]

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.

Could you please look into the issue and refund my money back as soon as possible.

Details below:

Payment done on : 27th june 2019 11:31AM

From: SUVARNAN K K ([protected]@oksbi)

To: Indiaideas

Mobile number: [protected]

I have done the payment for recharging my airtel phone number through google pay upi. Rs. 399 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 19th june 2019 11:22 am

From: prashant sthawarmath (Pachhi. [protected]@oksbi)

Hello,
I am divyanshi garg and for up b. Ed 2019, i got the college through counselling and i have paid the college fee through credit card but i didn't get my allotment letter yet and it is showing that payment is not successful/ not received by the university's beneficiary bank. To confirm this, i contacted my credit card branch and they said payment has been deducted from my account and it is pending from university side.

Transaction details are below for your reference:
Credit card bank - hsbc
Authorisation code - 004016
Issuer - visa
Amount - rs. 46250
Transaction date - 25/jun/2019
Merchant name - up b. Ed jee 2019 form fees

Candidate details :
Registration number — [protected]
Mobile number — [protected]
Gender — female
Category — general
Allotted college details
University code — 009
College code — bs006
College name — shree ram college of education, gajraula, amroha
College seat category — gnop

I request you to please approve the fee and resolve this issue asap.

I have made a transaction of Rs. 284 for bill payment of mobile no. [protected] on 24.11.2018, bearing transaction ID MGSM[protected] and invoice no.[protected] unfortunately the transaction got failed and a message displayed that the failed transaction amount will be returned back in 3 to 4 days but till date I didn't got the amount back. kindly solve the matter

Sir,
I am sonam agarwal...
For up bed 2019 college fee payment i have been using credit card, while payment on dated 24.06.2019 the site or server was down and amount 46250/- debited from my account. Transaction showed on the up bed site is unsuccessful and payment is not done and due to failure transaction allotement letter did not issued.. It is requested to you please to resolve this problem... Today is the last date of payment. If the issue didn't resolve till evening then i have to make payment again.
Please confirm if i paid 2 times for the same registration number then one paymnet will be refund or not??

On booking e-ticket for seat number 14 & 13 from both sides and making the payment of rs. 4045.90 on 17.06.19 from billdesk, the ticket number was not generated. Kindly do the needful at yours. The ref id qhdf[protected] has already been informed to your office.
Regards
Sanjeev kumar
M: [protected]
Email: [protected]@yahoo.co.in

Respected sir/madam,
I want you to inform that on 13 june 2019, i was paying the u. P b. Ed 2019 fees online amounting to sum of rupees 46250x2= 92500.
Transactions reference no1.👉🏻igagisjzi0
Refrence no2. 👉🏻 igagisuae0.

But due to some technical errors the transaction was failed and money was deducted from my account.

I tried many times to contact the merchant but failed to do so.
I have also send an email to the merchant but got no reply till date.

I waited for 24 hour after doing another unsuccessful transaction. But after waiting there's no update on allotment letter. So i tried third time using my debit card, then the transaction was successful and allotment letter has been generated.

But i didn't get any refund of both unsuccessful transaction which i hv doned on 13 june using net banking.

I need to pay another fee, but don't left any balance in my account, i request you to reverse the transaction as soon as possible in my account back.

My account details are as mentioned below 👇🏻

A/c:[protected]

Ifsc: sbin0017614

Sbi. Treveni branch.
Prayagraj..

Himanshu goswami
[protected]

Sir, I am VEERU BABU and i was submitting fee for UP B.Ed against registration No. [protected] of my sister. i was paying fee through HDFC NetBanking on 15 Jun 19, while paying fee due to server problem amonut 46250/-deducted from my account and the transaction showed on the site was unsuccessful . Transaction no.was QHDF[protected] . Payment is not done due to transaction failure and allotment letter was not issued.I tried to contact Bill desk costomer care but I didn't get any response .After waiting of 04 Hrs payment was not settled and no allotment letter was generated against the quoted registration number. Since it being last payment date, then after 04 Hrs I paid the fee using my credit card and the allotment letter was generated against transaction no. QHMP[protected] which is done by using credit card.
Sir Now you are requested to resolve the issue o[censored]nsuccessful transaction no. QHDF[protected] by reverting the money to my account.Thanking you sir
Candidate name -ASTHA BAJPAI
Registration No.-[protected]
Gender - Female
College allotted- Dayanad women's training college Kanpur
Mob. No. [protected]
Email - [protected]@gmail.com

Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/ was made using billdesk internet banking option, and successfully paid from our corporation bank account.

But we received a "failure" from billdesk as shown in attached picture, but our savings a/c has been debited.

The billdesk transaction id is "qcrp[protected]".

Kindly look into this as bescom a/c still shows bill amount pending.

Up b.ed seat booking failed but payment debited in my account

21/06/2019 BILLDESK /QPNB[protected]/[protected]/bed 46, 250.00
Registration Number-[protected].
Phase1 Round1
University Code007 College CodeFS187
University NameDR. RML AWADH UNIVERSITY, FAIZABAD College NameSHIV SAVITRI MAHAVIDYALAYA, SARAIMUGAL POST AIHAR, (RUDAULI), FAIZABAD
Course CodeSA College Seat CategoryGNOP
Preference Number2

My name is Ruchi Sharma and my registration id is [protected]. for up b.ed. college fee payment i have been using net banking, while using net banking on dates 15.06.2019 the site or server had some issue and amount 46250/- debited from my account. transaction showed on the UP BED site is unsuccessful and payment is not done and due to failure transaction allotment letter did not issued. when again i try to submit fees same problem is happen and two times amount is debited from my account. it is requested to you please to resolve this problem.

transaction details
ref no- QOBC[protected] and QOBC[protected]

CANDIDATE DETAILS
registration number...[protected]
name - ruchi sharma
mobile number - [protected]
gender - female
category - general
stream opted - science

I had made an LIC premium payment of Rs 18008.74 through Bill desk.
Money got deducted from my account and got the below message after
that. Lic portal is not reflecting the Paid amount.

Reason: Sorry. We were unable to process your transaction. We
apologise for the inconvenience and request you to try again later.

Below are the transaction details. Please check and reverse my payment
as soon as possible.

+++++++++++++++++++++++++++++++++++++++++++++

Dear Customer,
Greetings from ICICI Bank.
You have made an online payment of INR 18008.74 with Transaction ID
[protected] towards payee BILL DESK BPC from your Account XXXXXXXX0445
on Jun, 20, 2019 at 16:32 hours .
In case you have not done this transaction, please call on 18002662 or
SMS BLOCK to [protected] from your
registered mobile number.

NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID,
Password or URN with anyone, even if the caller claims to be a bank
employee. Sharing these details can lead to unauthorized access to
your account.

Looking forward to more opportunities to be of service to you.
Sincerely,
ICICI Bank Privilege Banking

+++++++++++++++++++++++++++++++++++++++++++++

Thanks
Srinivas