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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5411

Resolved

656

Unresolved

4755

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BillDesk reviews & complaints page 144

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Address: M.J.P rohilkhand university Bareli, Ghaziabad, Uttar Pradesh, 201009

Fee refund
Hello sir/mam,
I have participated in 1st round of counselling o[censored]pbed 2019. So, i have submitted rs.5000 advance college fee along with counselling fee of rs.750. And i don't get the college of my choice. So according to the rules specified by the conducting body i. E. M. J. P. Rohilkhand university, this fee is refundable but till date, i don't get my fee. So please help me to refund my amount.

Below is the detail
Registration no-[protected]
Mobile no-[protected] please
Help me otherwise i will go to court against this university

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Y

YatenderS

from Noida, Uttar Pradesh

Sep 3, 2019

Please note that I have paid amount of INR 36103 for my HDFC credit card number xxxxxxxxxxxxx2062 through BillDesk but payment debited from my IDFC First Bank but not received message from billdesk while it is showing as pending status. now I am worried that payment will be received to the HDFC bank prior to the due date or not.

D

Dot Net

from Kolkata, West Bengal

Sep 3, 2019

I have pay to postal department for recruitment gramin dak sevak rupees 100, the transaction was success full but payment was not received by merchant, my transaction id - s40465094, and reference no.[protected]. Plz refund my payment.

up bed college fee advance 5000 till now not refunded not - Comment #3526193 - Image #0

R

[email protected]

from Indore, Madhya Pradesh

Sep 3, 2019

Reacharge failed Refund no coming date 01 07/20109

[email protected]'s reply, Aug 29, 2019

Date 01/072019

D

Deepak Raam

from Bengaluru, Karnataka

Sep 3, 2019

I had booked a KSRTC bus ticket from Bangalore to Chennai, but I didn't get the ticket confirmation. Nor did I get the refund amount. Kindly help me out. Thanks.

up bed college fee advance 5000 till now not refunded not - Comment #3526304 - Image #0

IDFC Bank Customer Care

from Mumbai, Maharashtra

Sep 4, 2019

Dear Sir,

We are here for you. Please share your contact number and location details so our team can connect with you.

Regards,
Team IDFC FIRST Bank

S

[email protected]

from Delhi, Delhi

Sep 6, 2019

Payment Deducted from My Paytm Wallet But Service Not Received.

up bed college fee advance 5000 till now not refunded not - Comment #3528589 - Image #0

IDFC Bank Customer Care

from Mumbai, Maharashtra

Sep 6, 2019

Dear Sir,

Thank you for writing to us. This is with reference to your concern addressed to the Consumer Board regarding payment. We are concerned about your query. We would request you to write to us at [protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward to your support and co-operation in the interim. Assuring you best of our services. Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Warm regards,
Team IDFC First Bank
www.idfcfirstbank.com

S

sazid0000

from New Delhi, Delhi

Sep 10, 2019

I have pay amount 18019 from RBL bank credit card from 2aug19 but amount not credit my RBL card amount deduct my bank account kindly update as soon as possible

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I had made an online transaction on 31st august using icici net banking to lic of india, through billdesk gateway. The amount has been deducted from my account but it did not get transferred to lic of lndia. The transaction id is [protected]. The amount is rs 27090. I got message from billdesk that there was error during the transaction. I would appreciate if the amount is refunded back to my account as soon as possible so i can make the payment again.

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Y

YatenderS

from Noida, Uttar Pradesh

Sep 3, 2019

Please note that I have paid amount of INR 36103 for my HDFC credit card number xxxxxxxxxxxxx2062 through BillDesk but payment debited from my IDFC First Bank but not received message from billdesk while it is showing as pending status. now I am worried that payment will be received to the HDFC bank prior to the due date or not.

payment not transferred to merchant but deducted from bank account - Comment #3525915 - Image #0

C

Chris79

from Ernakulam, Kerala

Sep 6, 2019

Payment has been done for Rs 15545 on 2/9/2019 for HDFC credit card. But amount is not received for credit card.. So please check my transaction and reply..

payment not transferred to merchant but deducted from bank account - Comment #3528894 - Image #0

R

[email protected]

from Amritsar, Punjab

Sep 10, 2019

Dear Sir,

I would like to say that I have deposited the bill of PSPCL on[protected] Account No.[protected].
Transaction No. INB[protected] receipt is not generated.
so, please send a receipt for this bill.

I will be very thankful to you for this

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Please note that the following payment was declined while processing through billdesk:
Company name: hdfc credit card
Card no: xxxx xxxx xxxx 74
Payment amount (Rs ps): 6615.30
Payment date: 30th august 2019
Payment through: idbi bank
Transaction identification number: qidb[protected]
When i got my amount refund because again i have to pay my bill

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Address: 76/12,Cpwd Quarters, kk nagar, chennai, Chennai, Tamil Nadu, 600078

I tried to book an airindia ticket from chennai to port blair for my father jakir hussain. On august 28. The ticket was not booked and i have got no confirmation about the booking. The ticket amount inr 3, 419 was deducted from my indian overseas bank savings account by bill desk. I want my deducted amount to be refunded as soon as possible.
I 'm asking you to refund the deducted amount back to my bank account. Please kindly accept my request immediately.

Aug 30, 2019

Complaint marked as Resolved

Resolved ✌

BillDesk customer support has been notified about the posted complaint.

Aug 29, 2019

Updated by Afrid hussan Transactioned date: 28, Aug, 2019
Timing: 6:23pm
Name: Afrid hussan
Acc No: [protected]

Aug 29, 2019

Updated by Afrid hussan Please take an immediate action on this its an urgent.

Aug 30, 2019

Updated by Afrid hussan Resolved

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A

Afrid hussan

from Delhi, Delhi

Aug 29, 2019

Transactioned date: 28, Aug, 2019
Timing: 6:23pm
Name: Afrid hussan
Acc No: [protected]

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Address: Bus Stan sehore, Sehore, Madhya Pradesh, 466001

Time :-09:06pm
Date: -22/08/2019

We were opening a new account online at axis bank, for which an amount of ₹ 10000 was sought, which we paid with phonepe upi transaction id: - icid79293e3d63a4a808a5d4de950966d66, my bank successfully paid here done, but due to payment gateway server, payment could not reach axis bank here
i also went to axis bank branch, they say that no money has come to your account. If money is received in your account, your account will be activated.
and i have also talked to axis bank customer care, they say that no money has come to your account.

The humble request is to resolve the issue, or refund the money to our account.

+3 photos

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Dec 17, 2019

Updated by Rahul81rathore Plzz delete this complain

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Tried to book air india tickets online through sbi atm card via bill desk payment gateway on 26/08/2019 vide txn# no. Qt [protected] around 4.30 p. M. The amount rs. 7284/- has been deducted from my sbi account but no confirmation of ticket booking. There is a message for sequence error. Kindly return my amount as early as possible.
Thanking you
S k pradhan

BillDesk customer support has been notified about the posted complaint.

Aug 28, 2019

Updated by skpamddae Money has been return back to account.

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Address: 411018

Dear team,

I have made a transaction of rs.4800/- towards payment of my bajaj rbl credit card on 22nd aug'19 through billdesk. Usually the transaction takes just few minutes & i get confirmation from rbl that they have received paid amount over my card. But yesterday the payment receipt shows pending status & the amount is not yet credited to my rbl card.
Please guide.

Details are as follow-:
1) payment through - bill desk (Paid through icici bank)
2) payment to -: bajaj rbl credit card
3) date-:[protected]:52:31
4) amount - rs.4800/-
5) transaction ref no. -: qici[protected]

Yogesh alhat
[protected]

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Address: Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai City, Maharashtra, 400098

I am trying to recharge my tatasky service from canada via an canadian credit card and it is declining with a 'pbe10002-transaction not authorized' error. My bank says i am authorized to make international payments online. I have tried a number of times both from my credit and debit card but it still fails. My services are down for more than 2 month now and despite repeated attempts i am unable to get my subscription back up.

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chalasani naina sree

from Delhi, Delhi

Aug 27, 2019

My payment for nptel online course is not being processed.Problem in processing the transaction is not mentioned. Even though I waited for about half an hour without refreshing the page, my transaction failed. Tomorrow is the last date for completing the payment .How should I complete my payment?

G

Gaurav yogi

from Mumbai, Maharashtra

Aug 29, 2019

Paytm to payment success but party not reserved payment party name iifl gold loan

tata sky payment is not being accepted via credit card - Comment #3523175 - Image #0

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Sir. Three days ago i try to my electricity bill done through bbsp i follow the all steps. That time i got message transaction failed but the amount deducted in my account again today the same result why like this. I am waiting your valuable reply
My consumer no.[protected]
Amount 704.00
Please check and credit above amount in my account please pay kind attention to my problem. Waiting for your valuable reply and immediate action thank you

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Aug 22, 2019

Updated by shukkurch I was trying to pay the electricity bill(my consumer no.[protected] through BBPS. Paid Rs.704.00/- through my canara net banking. Amount was deducted from bank but the system has shown failure status of transaction. Please process the payment and credit the same amounts to my account.please pay kind attention to my problem.waiting for your valuable reply and immediate action thank you

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Address: Goalpara, Goalpara, Assam, 783121

While i was taking admission in KKHSOU after the form fill up i was doing yhe payment but this error comes -
Reason: Sorry! Your request could not be processed. This could be due to incorrect values input for authorisation. Please try again. :-
So this the error I'm facing and I'm unabling to take admission...in KKHSOU( Krishna Kanta Handiqui State Open University)... please solve this problem thank you.

+1 photos

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Jabardast Junior

from Dehra Dun, Uttarakhand

Aug 27, 2019

Dear sir I paid 11450/- for reliance life insurance ..but payment deducted from upi and not received by reliance as status showing due for renewel..pls help me...because link provided by you was billdeskicici...so pls resolve my issue

kkhsou payment error - Comment #3520329 - Image #0

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I have tried to pay for my nptel exam on 19th August 2019 but my payment got failed due to web server error but the amount has been debited from my account! Without knowing it, i have again paid for the exam and it got successful! But the failed transaction amount was not refunded! Kindly refund my amount in which the transaction got failed but amount got debited!

+2 photos

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[email protected]

from Indore, Madhya Pradesh

Aug 28, 2019

Reacharge failed Refund no coming date 01 07/20109

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On 16/8/2019, i made two attempts for renewing two wheeler policy of oriental insurance company, but both have failed and my sbi account has been debited with amounts.
Oic policy no. 453309/31/2019/2371
Amount of rs. 1454/- debited to the account twice, but unsuccessful
Net banking ref. No. (I) qsbi[protected]igagusuil2 for rs, 1454
(Ii) qsbi[protected]igagusuer7 for rs. 1454
Subsequently i paid by using credit card.
Portal. [protected]@oriental insurance.co.in have advised that the payments not received and if the account is debited, it will be refunded by bill desk. Till date i have not received the amounts
S, raghavendran, [protected]

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Dhruvmaurya

from Gurgaon, Haryana

Aug 19, 2019

I made an online transaction of Rs 22699.41 on August 06, 2019 transaction id : QIDS[protected] through indusind debit card. The amount has been debited from my bank account but has not been credited yet to credit card HSBC.
@billdesk

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Address: 440016

Tried paying the fees for the examination online through netbanking method. The amount for the same being 1517/- got debited from my account. However, nptel shows the payment to be still pending. So i tried another payment which was successful. I would like to know by when the refund would be generated and by when will it be reflected in my bank account. Requesting for the same at the earliest.

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T

Tejas Tingu

from Delhi, Delhi

Aug 19, 2019

I tried ordering through KFC using UPI option from my number. The amount got transferred to billdeskpg.[protected]@icici but the order was not confirmed by the restaurant. I contacted the restaurant for clarification, they said to contact the payment portal for any query. I instantly tried calling your help desk number but didn't get any response.

amount deducted from my canara bank - Comment #3513874 - Image #0

H

hhhlodhia

from Ahmedabad, Gujarat

Aug 19, 2019

Date : 30th July 2019. i was
unable to download the receipt.
payment is done to PGVCL
pgvcl confirmed the transaction but says
that this payment receipt will be provided by the site
in which the transaction is done. no response from [protected]@billdesk.com
12+ days passed. mail me the receipt.

A

Abarna Senthil Kumar

from Mumbai, Maharashtra

Aug 19, 2019

I have paid money about 1 lakh though Billdesk to bajajfinserve on 10 August. Transaction I'd [protected]..it didn't reach the account yet..kindly do the needful

S

Sangita kumari mahto

from Mumbai, Maharashtra

Aug 19, 2019

I have made my transaction in government portal for the amount of 500 towards csir exam fee.

Amount deducted from my account and for that amount i didn't get any information. Again i have paid 500 for that exam fee. So my first transaction was failed with deducted amount 500.please please refund my deducted amount.
Thanks

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Address: Hyderabad, Telangana, 500049

I had paid the tsspdcl bill, unique service number[protected], money was deducted from my savings account but it was not credited to tsspdcl. Payment not confirmed. Could you please check the transaction status?
Transaction date:14/08/2019
Transaction remark cr/dr: bil/onl/[protected]/southern p/tsspdclp
Amount (Inr): 12, 173.
Till date the amount is not credited to my tsspdcl. So do i need to repay bill amount to tsspdcl again?

BillDesk customer support has been notified about the posted complaint.

Aug 15, 2019

Updated by mrrwa When I tried to contact customer care, no one answered till this moment.[protected] phone number.
Can any one share customer care number of bill desk.?

Aug 16, 2019

Updated by mrrwa can we know BillDesk customer support contact number in Hyderabad, Telangana state? no clue on customer care.

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A

[email protected]

from Kharagpur, West Bengal

Aug 19, 2019

I have done a recharge in jio of 399 at around 2 today and money is deducted from my account but recharge is not received. Earlier it used to take few minutes and today it's been almost 8 hours and neither the recharge is done nor did I get refund of the amount 399.So please look into the matter as soon as possible.

payment gateway - not credited to my biller - Comment #3513548 - Image #0

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Address: Ghaziabad, Uttar Pradesh

I’m manika tyagi, roll no. 45027159, state rank-48647
I did counselling registration in phase 1 round 2 and paid ₹5750 as the counselling and advance college fee but due to some reasons no college allotment was done in that round.
After that i did registration again in pool counselling and paid total fee of ₹52000 and got admission in a nearby college but the fee i paid earlier did not come back to my bank account.
So this mail is in regarding of refund of ₹5750 counselling registration fee paid in second round.
Kindly do the needful as soon as possible.

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Annie hancy

from Ozhukarai, Puducherry

Aug 19, 2019

I Have done recharge on yesterday via google pay to jio number, the amount is Rs.98, the amount is debited but the recharge is not done, where i could get my amount refund.

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Address: Chennai, Tamil Nadu

I payed my tneb electricity bill from my google pay account. The money was debited from my account and even after 3 days my bill is still unpaid and it shows waiting for confirmation in google pay.
Bbps id - bd01kaaw1gnz
Transaction made on august 9, 2019 3:18 pm
Amount - 6598
Upi transaction id[protected]

Please help to pay my bill or refund the amount as soon as possible.

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S

Saijayam

Aug 4, 2021

I payed my tneb electricity bill from my google pay account. The money was debited from my account and even after 3 days my bill is still unpaid and it shows waiting for confirmation in google pay.
Transaction made on august 1st, 2021, 6:47 am
Amount - 4518
Another amount - 1060
Upi transaction id[protected]

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Address: 600042

I made a payment to lic premium on 10th aug 2019 through billdesk option. The amount was deducted from icici bank, after the bank transaction went successful, the billdesk transaction failed and the amount was neither credited to lic nor credited back to icici. I have already sent an email to billdesk on this issue with the screenshot and have not received a responde yet. Merchant transaction number: 9813755

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Razi088

from Beypore, Kerala

Aug 15, 2019

I recharge my Sun direct DTH service through google pay but recharge is not processed yet but money is deducted

billdesk payment to lic failed but the amount was deducted - Comment #3511501 - Image #0

N

neerajpalsingh

from Bengaluru, Karnataka

Aug 15, 2019

HI,

I didn't received my refund yet. Kindly check and confirm the status.
Details are attached.

Rgds
Neeraj Pal Singh
[protected]

billdesk payment to lic failed but the amount was deducted - Comment #3511547 - Image #0

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Address: Hyderabad, Telangana

Today i have made a transaction to register in degree online services, telangana (Dost) with amount of 1400 around 12'o clock.
Amount deducted from my account and for that amount i didn't get any information, so again i have paid 1400 to register but my first transaction was failed with deducted amount of 1400.
So please check the details of my first transaction and made refund my amount as soon as possible..

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Address: Jabalpur, Jabalpur, Madhya Pradesh

I made an online payment today at around 10 am through your gateway of rs.1410 towards electricity bill of m p east zone co. Jabalpur for ivrs [protected] but i did not get the reciept for the same but the same amount has a debit in my savings account of pnb. Kindly accept my complaint and arrange to send a receipt on my email address [protected]@gmail.com at the earliest. Thanks.
P v venu gopal swami

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P V G Swami

from Mumbai, Maharashtra

Aug 12, 2019

No reply recieved so far for my complaint dated 10.98.19

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Address: Suncity, Narayangaon., Pune, Maharashtra, 410504

I have done my payment of mseb from google pay upi service on 19th june, 2019 payment of rs 920 is not credit to beneficiary account but debited to my account. Please help on clear my money. It is very frustrating nobody is seeing accountable for this. Bank says we are successfully done the transaction. Mseb says we do not receive the money. I don't know what to do, i feel very harrassed.
Transaction id[qhd[protected]]

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sukumar nayak

from Bargarh, Odisha

Aug 12, 2019

I used billdesk payment option while paying in NPS account of RS. 5000. However, money has been debited from my savings account via internet banking but transaction failed due to unavoidable circumstances. The refund of RS.5000 is necessary and needs to credited back to my account. Early action is awaited.

billdesk payment debited from account but not credit to beneficiary account - Comment #3508765 - Image #0

billdesk payment debited from account but not credit to beneficiary account - Comment #3508765 - Image #1

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