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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 144

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H
Hetain Jain
from Delhi, Delhi
Sep 18, 2019
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amount deducted from my paytm wallet but my order failed

Address: 110085

I am booking the insurance for my two wheeler through bajaj allianze portal after filling all the details i go to the payment page where i select payment with paytm .After filling the details my paytm wallet debited with rs 888. But policy not genrated my tranaction id is [protected]. And paytm order id is qpt[protected]. Please look into the matter. Do the needful...
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Saheb Majhi
from Mumbai, Maharashtra
Sep 17, 2019
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Address: Malancha, singhi, burdwan, 713502

Sir, my name saheb majhi, hum 26august ko ek merchant wbsedcl ka payment kiya, o humar or bank ki tarapse successfully hua hai, lekin merchant payment status me felure hua hai, is liye hum dusre transaction korke merchant ko payment vej diya hai, plese refund my money 447 rupee, utr no[protected], transaction id-hdf83ce6dd64aic40879a167b08hceb39f3
BillDesk customer support has been notified about the posted complaint.
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    R
    Revati Tambe
    from Mumbai, Maharashtra
    Sep 16, 2019
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    insurance premium paid amount is deducted from bank but not received by insurance company

    Address: Near bank of maharashtra, Kolhapur, Maharashtra, 416115

    I had done my payment for insurance premium through google pay upi and i had paid the money to [protected]@icici upi. The payment was successful and i got message that money was deducted from my account, but i haven't got my premium paid to my insurance account. I had called to the insurance company but they said that they haven't received request for payment. If the money was deducted then it will get refunded in 3 days but i haven't got...
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    G
    Gaurav kumar rastogi
    from Delhi, Delhi
    Sep 16, 2019
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    Address: zadeshwar Bharuch, 392001

    Several time mail to bill desk no respond to me

    Today i was transferred a amounts rs 7939 rupees on dated 14.09.2019 from my pnb account to lic premium. During the transfer period the amount 7939 rupees is deducted my pnb account but not transferred the amount to lic account.
    The transaction details here bill desk/qpnb[protected]/[protected]/lic gaurav,
    Please refund my amount to my account on urgent basis. My lic premium is due.
    I am awaiting your reply on urgent basis.
    BillDesk customer support has been notified about the posted complaint.
    View replies
    I have done 399 recharge on 15th sept through GPay it deducted amount frm my bank ac but my jio number ([protected]) is not showing any recharge only...
    I check many times still it is showing successful payment.. Recharge is processed first i thought it may take time but it is not showing only still yet.
    Reply
    Please refund my money. I was paying for assam gov tet online fee.. That was not successful.
    N. B. Unsuccessful transaction copy is added photo section.
    Reply
    Hi team,

    I have attempted to pay my credit card bill on 29th Aug money got debited from my account but is not yet credited to my bill. Can you please help me on this.

    Transaction number : QSBI[protected]

    Regards,
    Aravind
    Reply
    I have paid WBSEDCL electricity bill of Rs.2165/- through billdesk on[protected]
    Consumer ID :[protected]
    Invoice No :[protected]
    Amount was deducted from bank, but transaction failed.Hence it is requested to refund the said amount.
    My mail ID : chinnuravi.[protected]@gmail.com
    Reply
    I have inquiry of about my payment of
    transaction I'd :-HDF5BD342DFB4CD4217B9A45CC[protected]. number this the payment of mp transport portal by phone pay payment cut if my ac cut send my money back to me. bank utr no:[protected]
    transaction id:-HDF5BD342DFB4CD4217B9A45CC[protected]
    Reply
    I have transferred LIC premium through bill desk . Money debited from my account but not credited to LIC . Transactions details are as follows :-

    Ref#IGAGZPDXG9 on 13Sep19.

    Regards
    Reply
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      A
      Arivazhagan V
      from Bengaluru, Karnataka
      Sep 16, 2019
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560076

      My payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from my sbi bank account.

      But i received a "failure" from billdesk as shown in attached picture, but my current a/c has been debited.

      Kindly look into this as bescom a/c still shows bill amount pending.
      Sep 16, 2019
      Complaint marked as Resolved 
      BillDesk customer support has been notified about the posted complaint.
      Sep 16, 2019
      Updated by Arivazhagan V       The problem has been resolved. My Bescom account is updated with the transaction today. Thank you for the support.
      View replies
      I have recharged TATA Sky today for Rs.376/- through net banking ( SBI) with Bill Desk payment gate way but the said amount not yet credited to my TATA SKY account nor returned to my SBI account . Pl see the details and resolve the issue .

      Transaction Ref : QSB[protected]GAGZRMPU7
      Dasharathi Behera
      Bhubaneswar
      Reply
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        H
        [email protected]
        from Ranchi, Jharkhand
        Sep 16, 2019
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        Address: UIT area near Saheli nagar, Udaipur, 313001

        I made a transaction of 4030 (The amount got deducted of 4075.13) from my idbi debit card no.- [protected] to uit udaipur (Rpay-pos/uitu) on 3/9/19 at 23:17. I received the message of amount being deducted from my bank but uit udaipur did not recieved it neither it got refunded into my idbi saving account - [protected].

        I again tried to make a transaction of 4030 from my sister's bob debit card no. - [protected] to uit udaipur on 12/9/19 at 19:30. But again the amount got deducted from the bank account no. - [protected] and was not received by uit udaipur.

        I am worried about my application being rejected due to non payment so kindly look forward into the matter at your earliest convenience.
        BillDesk customer support has been notified about the posted complaint.
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          S
          Susil Behera
          from JATANI, Odisha
          Sep 15, 2019
          Resolved
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          Resolved

          Address: Khordha, Odisha, 752050

          My name is sushil behera and i pay 5900rs on 15th sep transaction successfully done to [protected]@icici but didn't got any successful, confirmation from [protected]@icici amount deducted from bank 1st page not move for another stage then i m waiting sometimes but after sometimes i have see the payment unsuccessful. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference
          Mar 6, 2023
          Complaint marked as Resolved 
          BillDesk customer support has been notified about the posted complaint.
          Dec 27, 2019
          Updated by Susil Behera           still this payment not credited in my account please help
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            A
            Averil Nathalie Noronha
            from Delhi, Delhi
            Sep 14, 2019
            Resolved
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            Resolved

            Payment to bescom monthly bill from bescom online services portal was made using billdesk internet banking option, and successfully paid from my hdfc bank account.

            But i eceived a "failure" from billdesk as shown in attached picture, but current a/c has been debited.

            Kindly look into this as bescom a/c still shows bill amount pending.
            Sep 16, 2019
            Complaint marked as Resolved 
            I received a message from Consumer Complaints that BESCOM customer support has been notified about my issue. And within two days I got an e-mail from BESCOM stating that my issue is resolved. Thank you.
            BillDesk customer support has been notified about the posted complaint.
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              N
              nitish shahu
              from Nashik, Maharashtra
              Sep 6, 2019
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              I tried to book an airindia ticket from nagpur to mumbai on 4/09/2019. The ticket was not booked and i have got no confirmation about the booking. The ticket amount inr 5802 was deducted from my sbi savings account by bill desk. I want my deducted amount to be refunded as soon as possible.
              I 'm asking you to refund the deducted amount back to my bank account. Please kindly accept my request immediately.
              BillDesk customer support has been notified about the posted complaint.
              Sep 09, 2019
              Updated by nitish shahu               Amount is yet to be credited back to my account. Please help 🙏🏽
              Sep 10, 2019
              Updated by nitish shahu               Refund received
              View replies
              24 hours completed but recharge was not successful recharge is pending please check me
              Reply
              Lovely Siri naresh's reply, Sep 7, 2019
              230 rupees deducted my account but recharge not successful. Already completed in 24 hours
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                N
                nitish shahu
                from Nashik, Maharashtra
                Sep 6, 2019
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                On 05/09/19 i tried to book airindia ticket through online. Amount was deducted, but ticket was not generated. Some error appeared on system before generating the ticket. Following are the details of transaction:
                1) transaction thru bhim app
                2) amount debited ₹5802
                3) bhim app transaction id[protected]

                Requested to credit back the amount in my account as it will affect my monthly budget hugely.

                Please.
                BillDesk customer support has been notified about the posted complaint.
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                  M
                  manjit attri
                  from Srinagar, Jammu and Kashmir
                  Sep 4, 2019
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                  Address: No 1 Air Sqn NCC Jakkur Aerodrome 12 Km Bellary Road Bangalore, 560064

                  My name is manjit. On 31 aug 19 i made a payment of rs. 4861/- against my hsbc credit card no [protected] through bill desk. Payment deducted from my sbi a/c no [protected] and received a message for successful payment but transaction not reflected against my card till now. Last date for my payment to credit card is 07/09/2019 and i already made a payment before one week.
                  BillDesk customer support has been notified about the posted complaint.
                  Sep 04, 2019
                  Updated by manjit attri                   One Call received from [protected] saying that he is calling from bill desk complaints. He asked me for my debit card no and expiry date of Card by saying that amount to be refunded to Card only, I provided him these info but I refused him to provide CVV no due to security reasons. As my payment has been deducted through net banking then why it is to be rfunded to card.please guide me regarding this.
                  Thank you

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                    G
                    gujjar samaj
                    from Mumbai, Maharashtra
                    Sep 2, 2019
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                    Address: M.J.P rohilkhand university Bareli, Ghaziabad, Uttar Pradesh, 201009

                    Fee refund
                    Hello sir/mam,
                    I have participated in 1st round of counselling o[censored]pbed 2019. So, i have submitted rs.5000 advance college fee along with counselling fee of rs.750. And i don't get the college of my choice. So according to the rules specified by the conducting body i. E. M. J. P. Rohilkhand university, this fee is refundable but till date, i don't get my fee. So please help me to refund my amount.

                    Below is the detail
                    Registration no-[protected]
                    Mobile no-[protected] please
                    Help me otherwise i will go to court against this university
                    BillDesk customer support has been notified about the posted complaint.
                    View replies
                    Please note that I have paid amount of INR 36103 for my HDFC credit card number xxxxxxxxxxxxx2062 through BillDesk but payment debited from my IDFC First Bank but not received message from billdesk while it is showing as pending status. now I am worried that payment will be received to the HDFC bank prior to the due date or not.
                    Reply
                    I have pay to postal department for recruitment gramin dak sevak rupees 100, the transaction was success full but payment was not received by merchant, my transaction id - s40465094, and reference no.[protected]. Plz refund my payment.
                    Reply
                    Reacharge failed Refund no coming date 01 07/20109
                    Reply
                    [email protected]'s reply, Aug 29, 2019
                    Date 01/072019
                    I had booked a KSRTC bus ticket from Bangalore to Chennai, but I didn't get the ticket confirmation. Nor did I get the refund amount. Kindly help me out. Thanks.
                    Reply
                    Dear Sir,

                    We are here for you. Please share your contact number and location details so our team can connect with you.

                    Regards,
                    Team IDFC FIRST Bank
                    Reply
                    Payment Deducted from My Paytm Wallet But Service Not Received.
                    Reply
                    Dear Sir,

                    Thank you for writing to us. This is with reference to your concern addressed to the Consumer Board regarding payment. We are concerned about your query. We would request you to write to us at [protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward to your support and co-operation in the interim. Assuring you best of our services. Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

                    Warm regards,
                    Team IDFC First Bank
                    www.idfcfirstbank.com
                    Reply
                    I have pay amount 18019 from RBL bank credit card from 2aug19 but amount not credit my RBL card amount deduct my bank account kindly update as soon as possible
                    Reply
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                      U
                      User7890
                      from Delhi, Delhi
                      Aug 31, 2019
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                      I had made an online transaction on 31st august using icici net banking to lic of india, through billdesk gateway. The amount has been deducted from my account but it did not get transferred to lic of lndia. The transaction id is [protected]. The amount is rs 27090. I got message from billdesk that there was error during the transaction. I would appreciate if the amount is refunded back to my account as soon as possible so i can make the payment again.
                      BillDesk customer support has been notified about the posted complaint.
                      View replies
                      Please note that I have paid amount of INR 36103 for my HDFC credit card number xxxxxxxxxxxxx2062 through BillDesk but payment debited from my IDFC First Bank but not received message from billdesk while it is showing as pending status. now I am worried that payment will be received to the HDFC bank prior to the due date or not.
                      Reply
                      Payment has been done for Rs 15545 on 2/9/2019 for HDFC credit card. But amount is not received for credit card.. So please check my transaction and reply..
                      Reply
                      Dear Sir,

                      I would like to say that I have deposited the bill of PSPCL on[protected] Account No.[protected].
                      Transaction No. INB[protected] receipt is not generated.
                      so, please send a receipt for this bill.

                      I will be very thankful to you for this
                      Reply
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                        J
                        jk_amrit
                        from Bhubaneshwar, Odisha
                        Aug 30, 2019
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                        Please note that the following payment was declined while processing through billdesk:
                        Company name: hdfc credit card
                        Card no: xxxx xxxx xxxx 74
                        Payment amount (Rs ps): 6615.30
                        Payment date: 30th august 2019
                        Payment through: idbi bank
                        Transaction identification number: qidb[protected]
                        When i got my amount refund because again i have to pay my bill
                        BillDesk customer support has been notified about the posted complaint.
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                          A
                          Afrid hussan
                          from Delhi, Delhi
                          Aug 28, 2019
                          Resolved
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                          Resolved

                          Address: 76/12,Cpwd Quarters, kk nagar, chennai, Chennai, Tamil Nadu, 600078

                          I tried to book an airindia ticket from chennai to port blair for my father jakir hussain. On august 28. The ticket was not booked and i have got no confirmation about the booking. The ticket amount inr 3, 419 was deducted from my indian overseas bank savings account by bill desk. I want my deducted amount to be refunded as soon as possible.
                          I 'm asking you to refund the deducted amount back to my bank account. Please kindly accept my request immediately.
                          Aug 30, 2019
                          Complaint marked as Resolved 
                          Resolved ✌
                          BillDesk customer support has been notified about the posted complaint.
                          Aug 29, 2019
                          Updated by Afrid hussan                           Transactioned date: 28, Aug, 2019
                          Timing: 6:23pm
                          Name: Afrid hussan
                          Acc No: [protected]
                          Aug 29, 2019
                          Updated by Afrid hussan                           Please take an immediate action on this its an urgent.
                          Aug 30, 2019
                          Updated by Afrid hussan                           Resolved
                          View replies
                          Transactioned date: 28, Aug, 2019
                          Timing: 6:23pm
                          Name: Afrid hussan
                          Acc No: [protected]
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                            R
                            Rahul81rathore
                            from Mumbai, Maharashtra
                            Aug 28, 2019
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                            Address: Bus Stan sehore, Sehore, Madhya Pradesh, 466001

                            Time :-09:06pm
                            Date: -22/08/2019

                            We were opening a new account online at axis bank, for which an amount of ₹ 10000 was sought, which we paid with phonepe upi transaction id: - icid79293e3d63a4a808a5d4de950966d66, my bank successfully paid here done, but due to payment gateway server, payment could not reach axis bank here
                            i also went to axis bank branch, they say that no money has come to your account. If money is received in your account, your account will be activated.
                            and i have also talked to axis bank customer care, they say that no money has come to your account.

                            The humble request is to resolve the issue, or refund the money to our account.
                            BillDesk customer support has been notified about the posted complaint.
                            Dec 17, 2019
                            Updated by Rahul81rathore                             Plzz delete this complain
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                              S
                              skpamddae
                              from Delhi, Delhi
                              Aug 27, 2019
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                              Tried to book air india tickets online through sbi atm card via bill desk payment gateway on 26/08/2019 vide txn# no. Qt [protected] around 4.30 p. M. The amount rs. 7284/- has been deducted from my sbi account but no confirmation of ticket booking. There is a message for sequence error. Kindly return my amount as early as possible.
                              Thanking you
                              S k pradhan
                              BillDesk customer support has been notified about the posted complaint.
                              Aug 28, 2019
                              Updated by skpamddae                               Money has been return back to account.
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                                Y
                                Yogesh Alhat
                                from Pune, Maharashtra
                                Aug 23, 2019
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                                Address: 411018

                                Dear team,

                                I have made a transaction of rs.4800/- towards payment of my bajaj rbl credit card on 22nd aug'19 through billdesk. Usually the transaction takes just few minutes & i get confirmation from rbl that they have received paid amount over my card. But yesterday the payment receipt shows pending status & the amount is not yet credited to my rbl card.
                                Please guide.

                                Details are as follow-:
                                1) payment through - bill desk (Paid through icici bank)
                                2) payment to -: bajaj rbl credit card
                                3) date-:[protected]:52:31
                                4) amount - rs.4800/-
                                5) transaction ref no. -: qici[protected]

                                Yogesh alhat
                                [protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  T
                                  trtaseen
                                  Aug 22, 2019
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                                  Address: Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai City, Maharashtra, 400098

                                  I am trying to recharge my tatasky service from canada via an canadian credit card and it is declining with a 'pbe10002-transaction not authorized' error. My bank says i am authorized to make international payments online. I have tried a number of times both from my credit and debit card but it still fails. My services are down for more than 2 month now and despite repeated attempts i am unable to get my subscription back up.
                                  BillDesk customer support has been notified about the posted complaint.
                                  View replies
                                  My payment for nptel online course is not being processed.Problem in processing the transaction is not mentioned. Even though I waited for about half an hour without refreshing the page, my transaction failed. Tomorrow is the last date for completing the payment .How should I complete my payment?
                                  Reply
                                  Paytm to payment success but party not reserved payment party name iifl gold loan
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                                    S
                                    shukkurch
                                    Aug 21, 2019
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                                    Sir. Three days ago i try to my electricity bill done through bbsp i follow the all steps. That time i got message transaction failed but the amount deducted in my account again today the same result why like this. I am waiting your valuable reply
                                    My consumer no.[protected]
                                    Amount 704.00
                                    Please check and credit above amount in my account please pay kind attention to my problem. Waiting for your valuable reply and immediate action thank you
                                    BillDesk customer support has been notified about the posted complaint.
                                    Aug 22, 2019
                                    Updated by shukkurch                                     I was trying to pay the electricity bill(my consumer no.[protected] through BBPS. Paid Rs.704.00/- through my canara net banking. Amount was deducted from bank but the system has shown failure status of transaction. Please process the payment and credit the same amounts to my account.please pay kind attention to my problem.waiting for your valuable reply and immediate action thank you
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