BillDesk Complaints & Reviews

I have paid LIC policy premium through online payment gateway of LIC - BillDesk from www.LICINDIA.com
premium of 2 policies amounting Rs. 14008 was cut through ICICI Netbanking.
Refer ICICI Transaction ID [protected] dated Jul, 15, 2019 at 10:34 hours

Payment was successful from ICICI however message from Billdesk appeared as 'your request cannot be processed'. Hence premium receipt didn't generate. Request billdesk to look into this issue at the earliest and arrange to refund the money.

Name - S. A Date
phone : [protected]
amount Rs. 14008
email [protected]@gmail.com

Today I was trying to pay for college admission fee from this website- "http://bdp.wbnsouadmissions.com/application.aspx" and their payment gateway was Billdesk. After that I was redirected to Billdesk then I entered my Union Bank Debit card details (Last 4 Digit: 6161) and clicked on “Proceed to Payment”. it was loading for a few seconds and then I got the Error message " Reason: Sorry! We are unable to process your transaction." I even not refreshed the page. And I opened another tab and entered to Netaji Subhas Open University Website. After that, I checked that if my payment has been paid. But it was showing that “Your Application Fee has not been received.” Then I checked my bank account through net banking and have seen that the amount has been deducted from my account. This is the remark I found from my statement- " POS: NSOUWB/Mumbai/[protected] " The amount was Rs. 3, 035.40. After this problem, I instantly sent an email to [protected]@billdesk.com by writing all these problems. But till now I have not received any response from them. I even tried to call them all their numbers are not reachable. I found their numbers from their website.

I need help. I am unable to pay the fee to the college. It is very urgent. I don't have other money to pay the fee. Please help me.

I have done the payment for recharging my jio number through google pay upi.399 rs money got deducted in twice but recharge was not done.could you please look into the issue and rufund my money.
Detalis below:
From: [protected]@okhdfcbank
To: billdesk.[protected]@icic
Time: 11 july 2019 12.54 pm and another payment
12.55 pm so please check this.

I have made payment for vadodara municipal corporation with census no[protected]-101 on 10/07/2019. The amount has been deducted from my account but no receipt is generated from vmc and it is still showing unpaid. I have attached the payment transaction details. Please let me know whether i will get refund of money or the tax receipt will get updated. Please help as soon as possible.

I have made payment for vadodara municipal corporation with census no[protected]-101 on 10/07/2019. The amount has been deducted from my account but vmc tax is still showing unpaid. I have attached the payment transaction details. Please tell me whether i will get the refund of amount in my bank account or the tax dues will get cleared. Please look into the matter early.

Dear team, i have done lic premium payment on 2nd july 19 through billdesk. But the amoun got deducted twice from my icici savings a/c instead of once. (Premium due of rs.12, 130/-).

When asked for 2nd time deducted amount with lic they replied that... Only one amount they have received and asked me to check with banker.

I have enquired with banker also and banker confirmed that both the transactions are successful check with lic

With whoom i have to check for 2nd time deducted amount... Very bad experience... All the parties involved in my tansaction are most reputed companies, but when an issue comes.. No one will address it... Poor services

I have paid 1990 rs for jvvnl electricity bill on bijlimira.com by billdesk. But there were a faliure message popped up. And money deducted from my account.
K no.[protected] bill amount 1990 rs. UPI Ref no[protected]. Upi from [protected]@vijb.
Rs. 1990 Withdrawn from Your A/c *********000602 Details: UPI/[protected]//ICIC/billdes.

Kindly pay me 1990 rs.

Thanks
Cont. [protected]
Vivek jangir

Respected sir,
I am sumitra rout was applying for +3 caf odisha.

First time the online payment of rs 292.70/- was successful via bill_ucobnk payments. Sbi reference no is igagmvkjs5 dated 04 july 2019 but the caf can not be submitted.

Second time i made payment of rs 292.70/- on 6th july 2019 vide sbi reference no igagnhdol9 via bill_ucobnk payments and payment was successful but the caf can not be submitted.

Third time i made a payment from icici bank vide transaction id [protected] on 06 july 2019 for rs 286.80/- via bill_ucobnk payments even after three times payment caf can not be submitted.

Three times amount is deducted from my account. But when i am submitting application the link is going to make payment again. Please help me in this regard. Request to return all amounts to the account from which it is deducted.

Thank you sir
Sumitra rout

I have recharged my JIO no [protected] with my JIO app through payment gateway upi [protected]@icci transaction id UPI/P2M/[protected]/INDIAIDEA/ICICI BANK thro AMAZON PAY UPI. Amount debited from my Axis bank account but not recharge done to My number. I request you to see the recharge to done immediately or return my amount Rs349/-

Please find the attached image that i made to [protected]@icici for your reference.

I paid the outstanding balance for my tata credit card via bill_desk from my icici bank by net banking. The amount was deducted from my bank account but was not received by the credit card.
The message i received was following "we could not ascertain the status of your card transaction from the payment gateway. However we have received your request and shall verify the details and try again"

Transaction status: pending
Transaction reference number : qici[protected]
Payment amount : 144439.00
Pay from : icici net banking

I had made a transaction of Rs 1, 017.00 on Jun, 28, 2019 at 10:24 hours . But i got a server error while redirecting to beneficiary page.
Money is deducted from my account but something is wrong as beneficiary is not reflecting my payment.

My banks says You have made an online payment of INR 1017.7 with Transaction ID [protected] towards payee BILL DESK BPC ...on Jun, 28, 2019 at 10:24 hours.

Sir,
Myself khakan lal das have made payment of my own lic policies[protected],[protected],[protected] &[protected] with a sum of rs 3122.00 on dated 01.07.2019 through lic online portal with reference no. Bil/onl/[protected]/life insur/lic
_qici7706050/licjune19, amount deducted from my account but with some error come at end and payment not done to lic.

Hence i request you to kindly refund the said amount.

Regards/khakan lal das

Recently for LIC advance premium for health policy i am making payment through internet banking with help of bill desk BPC, after payment confirmation from ICICI bank during redirecting that page i lost my internet connection later bill desk is saying transaction not successful but amount was debited from my ICICI bank account but not credited into the LIC Policy .Request you to please advise to reimburse same amount in my bank account

ICICI A/C No :[protected]
Transaction ID : [protected]
LIC Policy No :[protected]
Amount: 8405.14

Sir i have paid ap eamcet2019 counselling fee but it showing i have not paid and my money gone and it was showing i have not paid. I want my money back or else pls take the transaction successful and make the receipt. Pls make my money refunded soon because we are poor family and i have paid money so difficulty. Hence sir pls make my problem succesful and resolve it soon

Sir/mam
I have done a payment via billdkstatebankcolle for
All https://ctp.punjabgovt.gov.in/portal.htm
An amount of rs 2286
Narration qhdf[protected]-billdkstatebankcolle ref no.[protected]
On 25.06.2019, the above amount has been deducted from my account but the transaction was not done.
My bank is hdfc.
Kindly do the needful.
Thanking you.

Till today no refund credit in my ac why?
Dear customer,

Thank you for writing to payment gateway support.


This is with reference to your email dated june 20, 2019 regarding the status of the mentioned payment towards respective merchant.

We have checked the records and find that the payment vide transaction reference number qic[protected] and qic[protected] has been initiated for refund on 19/06/2019. It will take 5 to 7 working days from the date of refund to credit the amount in your account. Post the same, you may reconfirm the same from your bank statement.

We appreciate your patience in the interim.

Thanks & regards

Kapil kawa

On 25th june 2019 at 8.10 i have initiated payment of my electricity bill for rs. 4335 to west bengal state electricity distribution company ltd from my icici bank account[protected] by net banking through you. My bank account was debited but payment not passed to the payee. Bank transaction no. Is bil *onl*00173
Please help me to get back the amount.
Bose. [protected]@gmail.com
Mobile [protected]

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.

Could you please look into the issue and refund my money back as soon as possible.

Details below:

Payment done on : 27th june 2019 11:31AM

From: SUVARNAN K K ([protected]@oksbi)

To: Indiaideas

Mobile number: [protected]

I have done the payment for recharging my airtel phone number through google pay upi. Rs. 399 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 19th june 2019 11:22 am

From: prashant sthawarmath (Pachhi. [protected]@oksbi)

Hello,
I am divyanshi garg and for up b. Ed 2019, i got the college through counselling and i have paid the college fee through credit card but i didn't get my allotment letter yet and it is showing that payment is not successful/ not received by the university's beneficiary bank. To confirm this, i contacted my credit card branch and they said payment has been deducted from my account and it is pending from university side.

Transaction details are below for your reference:
Credit card bank - hsbc
Authorisation code - 004016
Issuer - visa
Amount - rs. 46250
Transaction date - 25/jun/2019
Merchant name - up b. Ed jee 2019 form fees

Candidate details :
Registration number — [protected]
Mobile number — [protected]
Gender — female
Category — general
Allotted college details
University code — 009
College code — bs006
College name — shree ram college of education, gajraula, amroha
College seat category — gnop

I request you to please approve the fee and resolve this issue asap.