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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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656
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BillDesk reviews & complaints page 166

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P
Prabir Ghorai
from Barddhaman, West Bengal
Sep 18, 2018
Resolved
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Address: Purulia, West Bengal, 723145

I have tried to pay wbsedcl through billdesk. My account has been debited the required amount but the payment is still pending. Please pay to wbsedcl soon. Here i have enclosed the required documents below, please verify it. Invoice number[protected] at 8 am 18/09/2018. The account was united bank of india and email is prabirghorai. [protected]@gmail.com. Please pay your wbsedcl.
Sep 18, 2018
Complaint marked as Resolved 
My complaint has not resolved. Billdesk is telling lie, , ,
BillDesk customer support has been notified about the posted complaint.
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    M
    mohan03135
    from Darbhanga, Bihar
    Sep 16, 2018
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    Website: www.billdesk.com/pgidsk/pgijsp/error1.jsp

    I have processed an amount of rs 107.00 for making payment of pan card through upi section and entered the bhim upi id of phonepe and paid the amount. I got message from the bank that the amount had been debited from my account, but in the website of billdesk after loading some time it showed an error say "reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.". Error recived from "https://www.billdesk.com/pgidsk/pgijsp/error1.jsp"
    Transaction date = 16/09/2018 transaction time= 05:02 pm
    BillDesk customer support has been notified about the posted complaint.
    Dear Mohan,

    To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
    Sir
    I pay kvs fee today at 2:36pm and money debited but kvs Site show pending or pay fee
    Please refund my money 1000 Rs
    Trancisation Id[protected]
    Registration Number 18692079
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      B
      barunxxx
      from Kolkata, West Bengal
      Sep 14, 2018
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      Resolved

      Sir,
      On 09/09/2018 i initiated online payment for https://www.wbcsconline.in application form using internet banking option which failed but money was deducted from my account at that time and an amount of rs. 261.80 was deducted. Money has not been refunded even after 2-3 working days.

      Information details
      Account holder. Barun mondal,
      A/c[protected]
      Money paid for - sujata mondal,
      Purpose - wbcsc application form
      Sep 14, 2018
      Complaint marked as Resolved 
      BillDesk customer support has been notified about the posted complaint.
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        A
        Anuradha Sengupta
        from Kolkata, West Bengal
        Sep 14, 2018
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        I would like to tell u that i have done a recharge of rs. 399 plan of jio on 14/9/2018 and when i make payment of it my money has deducted from my account but my payment process has been declined. So its a request from u to please check this issue and please return my money to me. And please take a strict action about ur services i'm not happy with ur service. Your company always do this type of mistake so please take a action for this type of mistake and please its a request u to refund it, to my account...
        Jio no. =[protected]
        Payment was made through net banking
        Please refund the money.
        BillDesk customer support has been notified about the posted complaint.
        Sep 14, 2018
        Updated by Anuradha Sengupta
        I would like to tell u that i have done a recharge of rs. 399 plan of jio on 14/09/2018 and when i make payment of it my money has deducted from my account but my payment process has been declined. So its a request from u to please check this issue and please return my money to me. And please take a strict action about ur services i'm not happy with ur service. Your company always do this type of mistake so please take a action for this type of mistake and please its a request u to refund it, to my account...
        Jio no. =[protected]
        Payment was made through net banking
        Axis bank net banking payment debit my account but bill not clear

        A/c pspcl no.[protected]
        name . Raj kumar
        bill pay amnt .22267.
        mo.[protected]
        txn date .13 sep 2018
        txn no.INB/[protected]/PUNJAB ELECTRICITY B

        (attached bank statment amount debit)
        Billdesk/ninb[protected]/rtncard/trans no[protected] rs. 12207.97 debited by my account but not received rbl bank credit card account pls send receipt or my account return my cash .
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          A
          from Hyderabad, Telangana
          Sep 14, 2018
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          Address: Hyderabad, Andhra Pradesh, 500032

          I paid my HDFC credit card bill on 30th August 2018.
          Amount (Rs Ps): 1176.00 Payment Date: 30 th August 2018 Payment through: YES Bank Transaction Identification Number: NYBK[protected].
          I dint not receive any payment message from HDFC back saying that my cc bill is paid. When I login to my account also the credit card balance is still been shown.
          Please check the transaction status and do the needful.
          BillDesk customer support has been notified about the posted complaint.
          As i have paid my vodafone bill by my credit card through net banking as on[protected] so please refer to that as i m having many bills registered in that
          Payment to tata sky is made through sbi debit card. Transaction I'd is NT[protected]
          Payment is not received to tata sky
          Pl verify
          Email id
          [protected]@gmil.com
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            A
            ashutoshkmr
            from Chakia, Bihar
            Sep 13, 2018
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            Address: 805110

            Dear sir/mam
            I paid Rs 1434 to south bihar power distribution company limited from my saving account [protected] at 10:10:28 pm on 13/09/2018.The amout has been debited from my account but the transaaction status is showing failure.The transaction id is -npmp[protected] ;transaction refrence number-sb[protected] ; invoice no.-[protected] ; ca number[protected]

            Ashutosh Kumar
            mail id - [protected]@gmail.Com
            BillDesk customer support has been notified about the posted complaint.
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              J
              jyotijaladi
              from Mumbai, Maharashtra
              Sep 12, 2018
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              Address: Mumbai City, Maharashtra, 400074
              Website: GATE 2019 IIT MADRAS website

              I was doing my payment for the gate 2019 form fees which had an association with your website, the payment was proceeding through debit +atm pin mode. Even though the transaction for my gate fees was declined, amount of money rupees 750 has been debited from my canara bank debit card. The otp was also sent for paying the money to billdesk but after entering the otp and processing for a few seconds, the money was correctly debited but there was no successful transaction. The transaction was declined. Such a loss wont be accepted. Please revert to the comnplaint to the earliest and try returning the money if my transaction has been failed.
              BillDesk customer support has been notified about the posted complaint.
              I had done payment of amount 1000 on date[protected] for kvs

              .my transaction id is-[protected] and

              my registration id is 18440384.

              the amount debited from my account
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                B
                Bharatt Soni
                from Jaitaran, Rajasthan
                Sep 12, 2018
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                सर ptet में सिलेक्शन होने के बाद 13 जुलाई को 22000 फीस स्वयं के sbi debit card से जमा करवाई गयी लेकिन पहली बार में payment failed हो गया और कोई print भी नहीं आई...लेकिन मोबाइल पर मेसेज आया कि 22259.5₹ पेमेंट कट गया जबकि वो सक्सेस नहीं हुआ...पेमेंट दोबारा किया गया और वो सक्सेस हो गया तथा उसका दोबारा मेसेज आया और इस बार print भी आई...पहले ट्रांसिक्शन का बॅलेन्स वापस नही आया तो बैंक में भी कंप्लेन की गयी लेकिन अभी तक वापस नहीं मिला...कृपया सहायता करें...
                जानकारी निम्न प्रकार है-
                कोर्स- b. Ed.
                नाम- sachin soni
                पिता का नाम- kailash chand soni
                रोल नम्बर- 258961
                अन्य जानकारी फोटोज में हैं-
                BillDesk customer support has been notified about the posted complaint.
                Sep 12, 2018
                Updated by Bharatt Soni
                बैंक ने पेमेंट रिफंड कर दिया है...
                आपको कष्ट के लिए क्षमा
                सर ptet में सिलेक्शन होने के बाद 22000 फीस स्वयं के bank of boroda debit card से जमा करवाई गयी लेकिन पहली बार में payment failed हो गया और कोई print भी नहीं आई... पेमेंट कट गया जबकि वो सक्सेस नहीं हुआ...phir 22000 ka challan ICICI bank se banwaya and deposit kr diya college mein .पहले ट्रांसिक्शन का बॅलेन्स वापस नही आया तो बैंक में भी कंप्लेन की गयी लेकिन अभी तक वापस नहीं मिला...कृपया सहायता करें...
                जानकारी निम्न प्रकार है-
                कोर्स- b. Ed.
                नाम- NARENDRA SINGH
                पिता का नाम- LAL SINGH
                रोल नम्बर- 267515
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                  G
                  ghantapunu2015
                  from Kolkata, West Bengal
                  Sep 11, 2018
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                  Address: 743129
                  Website: billdesk and central bank of india , naihati branch

                  During on line payment for exam fees of west bengal set exam-18 through central bank internet banking on 11/09/2018 at 13 hrs the fees amount rs. 1011 was deducted from my central bank a/c but it shows failed transaction but money not reverted to my a/c.After couple of hours later the said money is yet to revert to my account. please resolve the matter.
                  BillDesk customer support has been notified about the posted complaint.
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                    M
                    Mansi Chaturvedi
                    from Deoria, Uttar Pradesh
                    Sep 11, 2018
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                    Address: Lucknow, Uttar Pradesh

                    I was filling cat form on 10th september and when i was doing online payment through billdesk with my punjab national bank debit card the amount was deducted from my account and then the page went blank and then after logging again the payment is still showing due... And i have contacted my bank regarding this problem and they have said that the amount has been debited from my account for cat transaction.. Solve my problem either by getting my form submit or by refunding the amount.. Plzz resolve my query as soon as possible because the last date of submitting the form is near...
                    BillDesk customer support has been notified about the posted complaint.
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                      D
                      DuttaDebesh
                      from New Delhi, Delhi
                      Sep 10, 2018
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                      Website: JVVNL

                      I have paid my electric bill for sum of Rs.2120.00 SBI internet Banking on 10.9.18. Bijli Mitra.I am being informed by you that Bijl Mitra failed to received the amount. SBI has been confirmed that the payment have been made.Rs.2120 has been debited from account.

                      Date.10.9.18
                      Time :13:46 hrs
                      Company : Jaipur Vidyut Vitaran Nigam Limited, Jaipur
                      BillDesk customer support has been notified about the posted complaint.
                      I have refunded my loan amount on billdesk for kreditbee but kreditbee notified me that they haven't received any amount
                      Dear Sir,
                      My A/c No L31RK530006L Pritam Singh. Transaction no INB[protected] & Ref No NUTI [protected]. I electricity bill already pay date 03/09/2018 amount 5420 Rs. What recept not generate .Pl check it.
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                        S
                        shrabanti adhikary
                        from Mumbai, Maharashtra
                        Sep 7, 2018
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                        Address: Kolkata, West Bengal, 700124

                        Dear sir/madam,

                        30th august i ordered dominos pizza through online.1st time when i ordered transaction was successful but order not done.2 nd time 1 tried to placed ordered this time ordered placed and my amount also deducted.

                        2 times my amount deducted from bank.

                        I called my bank customer care. They informed amount already deducted from bank.

                        Bank statement for your reference.

                        Kindly refund my amount as soon as possible.

                        Thanks & regards

                        Shrabanti adhikary
                        BillDesk customer support has been notified about the posted complaint.
                        Sir i paid school fees Rs17299.50 through SBI internet banking to fadral bank account by billdesk merchant gateway on dt 06/09/2018.ammount had debited from account with ref /transaction Id no. NSBI[protected] but payment to fadral bank not successful.i complaint to SBI internet banking and he tell me to contact to merchant company.pl refund thanks
                        Sir,
                        I paid a bill in MSC Westbengal but my bill is not paid .
                        But my bank account cut my paid
                        200 rupice
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                          S
                          Sparsh Khurana
                          from Delhi, Delhi
                          Sep 5, 2018
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                          Address: Gurgaon, Haryana
                          Website: www.dominos.co.in

                          I tried to order Pizza from domino's pizza and placed 2 orders from Rs. 376 mistakingly. But the orders didn't get registered at Domino's but the amount of Rs. 376 was deducted twice. I had a talk with the Domino's helpline guy about this and he forwarded the call to the restaurant which was supposed to take my order. I talked to them about it and they said they didn't get any of the following orders. I tried to use the order ID on Domino's online site to track my order too but to no avail.I'd like to have the refunds of both my orders ASAP please.
                          BillDesk customer support has been notified about the posted complaint.
                          I paid 2437.29 to AJIO twice through Paytm and BHIM UPI but amount debited from both and received by AJIO once.
                          AJIO said they didn't received amount from PGI_[protected].
                          Please refund the amount.
                          Txn Id [protected] and[protected].
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                            N
                            neeraj_jdn
                            from Nagpur, Maharashtra
                            Sep 2, 2018
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                            Address: Indore, Madhya Pradesh, 452001
                            Website: www.imcindore.org

                            Hi,

                            I have tried to deposit property tax for pin number - [protected], for amount of 3905 on[protected] at 22:25 (Approx), which was failed and not reflected on imc but amount deducted from my account and not refunded so far[protected]. Can you please check this and do the needful to refund it.
                            Please inform or connect on neeraj. [protected]@gmail.com.

                            Thanks,
                            BillDesk customer support has been notified about the posted complaint.
                            I recharged my jio number [protected] with paytm for rs.153, money got deducted but my phone is not recharged yet.

                            Paytm no.[protected]
                            Price: 153
                            Date: 4 sept
                            Time: nearly 6 pm.
                            App: paytm
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                              S
                              Souravjyoti
                              from Agartala, Tripura
                              Sep 2, 2018
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                              Address: Kamrup Metropolitan, Assam, 781122

                              This is sourav jyoti kalita.
                              I registered for a certificate exam on 31st august in nptel and the fees was paid via billdesk gateway. The first time i tried to pay, a popup came that this path is insecure. So i cancelled it and tried it again using another browser. This time it did not show the popup. But after the payment, i received two sms regarding the payment and when i checked the payment statements of my bank account, it showed two payments of 1100 to nptel on today's date. I request to look into my matter and provide me the refund for the extra payment.
                              BillDesk customer support has been notified about the posted complaint.
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                                M
                                Md Enam Firdos
                                from Delhi, Delhi
                                Sep 2, 2018
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                                Website: www wbcsconline.in

                                Sir,
                                On 31/08/2018 i initiated online payment for wbcsc application form using internet banking option which failed but money was deducted from my account both the times and an amount of rs. 1511.8 each was deducted. Money has not been refunded so far. Please refund me the amount. Thanks

                                Information details
                                Account holder. Md enam firdos,
                                A/c[protected]
                                Money paid for - zubair ahmed,
                                Purpose - wbcsc application form
                                Date - 31/08/2018
                                BillDesk customer support has been notified about the posted complaint.
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                                  S
                                  sandy65
                                  from Kanpur, Uttar Pradesh
                                  Aug 30, 2018
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                                  Website: www.billdesk.com/, www.bharatbillpay.com

                                  I paid electricity bill for dakshin haryana bijli vitran nigam (Dhbvn) through tez payment app. The money deducted from my bank account but bill not paid. The deduced amount has not been refunded back into my bank account even after 1 month. I already contacted bill desk support team a lot of times. But, they are not helping at all in this regard.

                                  Bbps id: bd01g3793356.

                                  I have enclosed the payment receipt also.

                                  Please see the case.

                                  Regards,
                                  Sandeep sahu
                                  Mb. [protected], [protected]
                                  BillDesk customer support has been notified about the posted complaint.
                                  I booked bus ticked from MSRTC on 25 Aug 2018, payment had been deducted from bank account but transaction not completed on MSRTC . Payment details RS - 476.18, UPI transaction ID:[protected]. I request to you refund as soon as possible.
                                  Yesterday I pay my bsnl landline bill through sbi net banking wide Ref.NO.[protected]GAEFPMDD6(INB BSNL BSNL PAYMENT )Dated 26 Aug.2018 .But this payment is not received by BSNL.
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                                    dev.jai59
                                    from Noida, Uttar Pradesh
                                    Aug 30, 2018
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                                    I have not received any acknowledgement receipt of payment made to uppcl through billdesk. Payment made is on 20/08/2018 of amount rs 4651 which has been debited from my account. My electricity bill status is showing said amount and unpaid please do the needful. Here are other relevant details

                                    Amount:rs 4651
                                    Date: 20/08/2018
                                    Bank: icici
                                    Transid: bil/onl/[protected]/bill desk /uppclr_n
                                    BillDesk customer support has been notified about the posted complaint.
                                    Sep 08, 2018
                                    Updated by dev.jai59
                                    Amount has not been reversed yet.
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                                      A
                                      Aniroodh
                                      from Gwalior, Madhya Pradesh
                                      Aug 30, 2018
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                                      I have recharged my jio number [protected] by bill desk on 29th augest 2018 but the recharge not happend and money deducated in my paytm wallt plz help my billdask order id is npt[protected] and my pytm txn id is [protected] plz provide my refund until i will takr some legal action immediently my email id is [protected]@gmail.com and my number is [protected]
                                      BillDesk customer support has been notified about the posted complaint.
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                                        Rits Soni
                                        from Rajkot, Gujarat
                                        Aug 29, 2018
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                                        Address: Jamnagar, Gujarat, 361001
                                        Website: [email protected]

                                        Dear Sir,

                                        On 29/8/2018 i made online fee payment for pgvcl exam registration of Rs.500/- through my SBI Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.
                                        BillDesk customer support has been notified about the posted complaint.
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