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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 163

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V
vps123
from Delhi, Delhi
Oct 29, 2018
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I had made a payment of Rs 42734 on 29 oct 2018 threw billdesk of my HDFC credit card. I hadn't receive any confirmation in my mail regarding this, as i received previously. The amount is debited from my Bank of Baroda account but its not showing in MY HDFC credit acrd account. I don't know whats the issue with bill desk this time? I am very much tense because of this. I made this payment at 10 :55 AM, but still hadn't receive any confirmation in evening today. attaching here the receipt of the transition made.
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    P
    Parth_6201
    from Ahmedabad, Gujarat
    Oct 27, 2018
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    Address: Gandhinagar, Gujarat, 382006

    I've done a payment of 9000 inr for my hdfc credit card payment through icici net banking through bill desk but i didn't receive any confirmation or any confirmation mail. Transcation refrance number is: pici[protected] dated 26th october 2018 at 21:02:32. So, kindly get me clearance for the same. I always get email confirmation but this time i didn't get it. So, get me clearance for my transaction as soon as possible.
    +1 photos
    BillDesk customer support has been notified about the posted complaint.
    Dear Team,

    Bill transaction for Maharashtra State Electricity Distribution Co Ltd.[protected] is not done.
    Google Transaction ID :- CICAgKCCncu1fQ
    Bill-desk ID :- BDGo[protected]okicici
    UPI Transaction ID :[protected]
    Suraj Phatangare's reply, Oct 24, 2018
    Transcation not done
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      R
      Romy Kaur
      from Hyderabad, Telangana
      Oct 26, 2018
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      I have made a payment of 6681 rs on billdesk website for my electricity bill and the amount has been deducted the same time and i got the ref no as well but no information to the electricity dept and their people. Refund me the amount asap. I think it is very common thing with the billdesk, why they are talking people's money and not providing the service.
      BillDesk customer support has been notified about the posted complaint.
      Oct 26, 2018
      Updated by Romy Kaur
      kindly have a look into this
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        K
        K s parameshwar
        from Mangalore, Karnataka
        Oct 26, 2018
        Resolved
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        Resolved

        My name is k s parameshwar. Ihave made epayment through billdesk of rs.20, 000.00 towards nps contribution to pran no.[protected] through union bank of india, kulur branch, mangaluru vide tr. Id no. S9003814 on 24.10.2018 (Epay/ to:billdesk payment s/96132895/)
        But still the amount is not credited to my nps account. Kindly let me know the status of payment.
        Aug 7, 2021
        Complaint marked as Resolved 
        BillDesk customer support has been notified about the posted complaint.
        Dear K S Parameshwar,

        This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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          F
          funvirender
          from New Delhi, Delhi
          Oct 25, 2018
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          Address: New Delhi, Delhi, 110059

          I paid my HDFC Credit Card Bill. I have not been paid on my bill yet.

          Transactions reference no:- KPG-[protected]
          Payment amount (10150)
          Payment mode (Kotak net banking)

          I hope you will solve my problem soon.
          Thank you
          Virender
          Email:- [protected]@gmail.com
          Mobile: [protected]
          +1 photos
          Oct 27, 2018
          Complaint marked as Resolved 
          Bill Desk not find my transaction But bill pay done
          BillDesk customer support has been notified about the posted complaint.
          On 22-Oct-18 I made online electricity bill payment to TSSPDCL (through website https://www.tssouthernpower.com/) using BillDesk option. The transaction has errored out, but the amount has been debited from my bank account, paid to BillDesk and not paid to TSSPDCL.
          How to resolve this issue? can anyone help me please.
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            S
            Shivajijachak123
            from Bengaluru, Karnataka
            Oct 25, 2018
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            Hsbc billdesk - amount not credited my credit card account - ×××× ×××× ×××× 3082)

            Amount paid through hsbc bill desk but still not reflected.

            Transaction details:

            Transaction ref no: phdf[protected]
            Bill paid on[[protected]:03:27]
            Credit card numbet - ×××× ×××× ×××× 3082
            Email - [protected]@gmail.com
            Payment amount - 9431
            Payment mode - hdfcnetbanking

            Please check and let me know the status asap.
            BillDesk customer support has been notified about the posted complaint.
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              K
              kirubakaran 2012
              from Kanchipuram, Tamil Nadu
              Oct 25, 2018
              Resolved
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              Resolved

              billdesk transaction status shows error but amount debited from my account

              Address: Cuddalore, Tamil Nadu, 607002
              Website: www.billdesk.com/pgidsk/pgijsp/error1.jsp

              Dear Sir / Madam,

              I had processed pan card payment Of Rupees 107 my from icici online account. Amount is debited from my account but transaction status shows error. Please help me resolve the isssue. Below provided is the transaction details.

              Transaction Date : 24/10/2018, Time : 09.49 PM
              Reference ID : [protected]
              Transaction Amount : INR 107.00
              Remarks : Andal Gopal Pillai PAN Card Charges...
              +2 photos
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              R
              Rajabharathi
              from Chennai, Tamil Nadu
              Oct 23, 2018
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              Address: Chennai, Tamil Nadu, 600045
              Website: www.billdesk.com/pgidsk/pgmerc/hdfccard/HDFC_card.jsp

              Dear,

              Hdfc billdesk - amount not credited my credit card account - ×××× ×××× ×××× 1569)

              Amount paid through hdfc bill desk but still not refelcted.

              Transaction details:

              Transaction ref no: psbi[protected]
              Bill paid on[protected]
              Credit card numbet - ×××× ×××× ×××× 1569
              Email - [protected]@gmail.com
              Payment amount - 3490
              Payment mode - sbi netbanking

              Please check and let me know the status asap.
              BillDesk customer support has been notified about the posted complaint.
              Dear Sir,

              I had made a payment of Rs. 399 from my HDFC Netbanking and payment processed through BiLLDESK. The amount is debited from my account but it was not received by Reliance Jio, now I want that amount back to my bank account. please do the needful at the earliest.
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                S
                shivanadh145
                from Guntur, Andhra Pradesh
                Oct 23, 2018
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                Address: 502319

                I tried to pay electricity bill on my mobile
                Money deducted in my bank but it shown transaction failed
                And at bill enquiry portal
                Tsspdcl website provided
                "any money deducted will be reflected into bank account within two working days
                Transaction was cancelled on
                Date:[protected]
                Time : 21:44:54
                Bill was does'nt paid
                Transaction reference number: pcpi[protected]
                Unique service number :[protected]
                Mobile number : [protected]
                +1 photos
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                  J
                  Jeyasaras
                  from Madurai, Tamil Nadu
                  Oct 22, 2018
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                  Transaction id:[protected]
                  Date and time :21.10.2018: 20.00.12
                  Type of payment: collect - pay - request.
                  Details: recharge for jio number tried and the recharge was not done but account has been debited with amount of rs:149. The payment was tried through bhim app.
                  The recharge was tried to jio number [protected]. The merchant site was [protected]@icici.
                  BillDesk customer support has been notified about the posted complaint.
                  Amount deducted from bank but electric bill not paid..please refund the amount
                  Made 2 payments of 8000 & 7000 respectively on 12th October for HDFC credit card through billdesk. Receive the Transaction success message in the browser after the payment was successful. But still, in my HDFC credit card account, these payments are not credited. Neither I have received the confirmation email against my payment
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                    B
                    bab786
                    Oct 20, 2018
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                    I made online payment of rs.8550.14 to my lic policy no on 20th oct 2018. The amount has been deducted from my account but the transaction failed and the amount is not received by lic.

                    My transaction reference details:

                    Narration : bil*onl*[protected]lic of india
                    Date : 20 oct 2018

                    Thanks
                    Babaiah
                    +1 photos
                    BillDesk customer support has been notified about the posted complaint.
                    Busindia booking not done. But transaction is successful. Booking done on 24th October morning 8.30AM. seat no. 20w PRTC.

                    Ref no. Bil.onl.[protected]

                    Screenshot attached.

                    307rs deducted from ICICI bank account through netbanking.

                    billdesk unsuccessful payment to lic - Comment #3250669 - Image #0
                    billdesk unsuccessful payment to lic - Comment #3250669 - Image #1
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                      M
                      Monika baaginta
                      from Noida, Uttar Pradesh
                      Oct 20, 2018
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                      Address: Chandigarh, Punjab, 160034
                      Website: Domino's

                      Hello

                      I have made a transection through my paytm wallet to dominos payment has been made but domino's didn't receive the payment then i ordered through cash, billdeskfood1 through #npt[protected] by paytm at 8:25 of ppt[protected] order id inr 294/-
                      Request you to trace my payment as per above transection id & kindly refund the same urgently.

                      Monika
                      [protected]
                      BillDesk customer support has been notified about the posted complaint.
                      On 10/10/18 12:31pm i order from dominos from paytm(BilldeskFood1) and when i order it my money is deducted but the order is not place then after the talk to dominos customer care he said that it will return in between 3-4 days
                      I paid electricity bill on 11th Oct 2018 Rs: 728 through icici net banking.Amount deducted from my account but bill desk site still its not updated.Its already 4 days but still its not updated in Bill desk portal.please help on this.

                      Here is the details:

                      Transaction Id: [protected]
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                        P
                        Preet Mokha
                        from Pune, Maharashtra
                        Oct 19, 2018
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                        Address: Pune, Maharashtra, 411005

                        Hello,

                        I made a payment of 37000 under the email id [protected]@gmaiil.com to hdfc credit card and haven't received any transaction number yet, normallly i receive it within 15 minutes but it it is already 4 hours, the transaction date and time are 19th oct 2018 at 1:45 pm, the amount has been deducted from my account. Please look into the matter as soon as possible

                        Regards
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                          U
                          uma keharia
                          from Anand, Gujarat
                          Oct 16, 2018
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                          Address: 388120

                          Sir, on 11th oct 2018, I paid 1325.26 Rs. through net banking on mgvcl.com as my electricity bill, but an error came by stating that the process can not be done this time, but at the same time amount has been deducted from icici bank.

                          Today is 16th oct, 2018 4;15 p.m. I again checked my balance, but unfortunately, it has NOT been reverted in the bank again.

                          Please do the needful. My mob. no is [protected]
                          BillDesk customer support has been notified about the posted complaint.
                          I have made a payment of Rs 8329 on 17.10.2018 against my hdfc diners credit card ending with 6494. This payment is not reflecting in my card account till date. I have also not received any mail on my mentioned id, that is, on [protected]@gmail.com.

                          Please look in this matter and provide resolution.

                          regarding electricity bill paid - Comment #3247543 - Image #0
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                            V
                            Vinit_48
                            from Churachandpur, Manipur
                            Oct 15, 2018
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                            I PAID MY ELECTRICITY BILL OF OCTOBER THROUGH BILL DESK BUT DON'T RECEIVED MY PAID RECEIPT
                            PLEASE UPDATE SOON TO South Bihar Power Distribution Company Limited ..
                            So i can download my updated bill..

                            Txn Ref No : PSBI[protected]

                            Transaction ID : SB[protected]

                            BILL NUMBER: S

                            ACCOUNT NUMBER : [protected]

                            Bill Amount : 290.00

                            Transaction Date : 13/10/2018
                            +1 photos
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                              S
                              San- JEEV
                              from Hoshiarpur, Punjab
                              Oct 15, 2018
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                              I have paid my electricity bill on 12 Oct 2018 but still on pspcl website, it is showing my bill is due. Already money of RS 3050 has been debited from mother 's SBI account but money has not been transferred. Please see to it as today 15 Oct is last date of my bill payment .I'm attaching my SBI account summary and my due bill photos. I think problem in payment gateway somewhere please see to it.
                              +2 photos
                              BillDesk customer support has been notified about the posted complaint.
                              Please reverse my accounts 4000 which is not credit my reliancemutual fund account

                              regarding payment of pspcl electricity bill - Comment #3244513 - Image #0
                              Transaction completed successfully money debited from my account but receiver didn't received amount please slove the as soon as possible because it's my exam fee please solve it

                              regarding payment of pspcl electricity bill - Comment #3244639 - Image #0
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                                J
                                Jeevanshu Attreya
                                from Gurgaon, Haryana
                                Oct 14, 2018
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                                Address: 110092

                                I have paid bses yamuna power limited bill of rs 1290 through bill desk on 14 oct 2018. The money has been deducted from my account but bses showed me transaction failed. The payment was made through icici debit+atm card. I request you to take necessary steps regarding it and try to resolve my problem asap. I can't afford to loose 1290 rs its a very big amount for me. Please help
                                +2 photos
                                BillDesk customer support has been notified about the posted complaint.
                                I had paid uppcl bill through Google pay bildesk service. But bill not paid please return my money

                                bill desk - money deducted from account but not reached to bses - Comment #3240396 - Image #0
                                bill desk - money deducted from account but not reached to bses - Comment #3240396 - Image #1
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                                  H
                                  Harsh Garg 0007
                                  from Qadian, Punjab
                                  Oct 17, 2018
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                                  Address: 147002

                                  Hlo sir/mam,
                                  I recharge my mob no. on 11/10/2018 at 8:30 am but not update in my no and no data is given or activate in my jio no [protected]. I am facing alot of problem due to this. Please check the status of the recharge.
                                  Otherwise return my amount in my account.
                                  Please see what happens in this online transaction.
                                  Thakyou
                                  By Harsh Garg
                                  [protected]
                                  BillDesk customer support has been notified about the posted complaint.
                                  I paid my hdfc credit card bill 3 days ago.I have not been paid on my bill yet.

                                  Transactions Reference no (PSB[protected])
                                  Payment Amount (10000)
                                  Payment mode (Sbi net banking)

                                  I hope you will solve my problem soon.
                                  Thank you
                                  Surinder kumar

                                  regarding recharge of mobile - Comment #3248386 - Image #0
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                                    M
                                    Milind Tade
                                    from Mumbai, Maharashtra
                                    Oct 13, 2018
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                                    Address: Pune, Maharashtra, 411051
                                    Website: public.msrtcors.com/ticket_booking/index.php

                                    I have paid 1246.200 rs. For booking of ticket. Money has been
                                    Deducted from my account, but ticket not booked yet. I giving you
                                    Following details:
                                    Upi ref. No.:[protected]
                                    From: mr milind anil tade ([protected]@okaxis)
                                    Issuer bank: bank of maharashtra

                                    To: billdeskmsrtc (Billdeskpg. [protected]@icici)

                                    Google transaction id: cicagkccgfzvlg
                                    Upi transaction id:[protected]
                                    BillDesk customer support has been notified about the posted complaint.
                                    Need to know the details of my transaction reference number PSBI[protected] on 10.10.18 please reply me on rajat.[protected]@gmail.com
                                    Sir while applying for IBPS clerk my payment show unsuccessful but fund has deducted from account whether I will make the payment twice or not and is this fund will return to my account
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                                      M
                                      Micky Abraham
                                      from Kerur, Karnataka
                                      Oct 11, 2018
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                                      Address: 673655

                                      Sir
                                      I have done a payment via billdesk for aiims an amount of rs 1, 500 on 06 oct 2018, the above amount has been deducted from my account but the transaction was not done. As soon as i sumitted the otp screen froze and error message received after few minutes.

                                      Syn - inr 1, 500.00 debited to a/c no. *7263 on[protected]:31-for pos txn at[protected][protected]-aiimsothdrcard

                                      Kindly do the needful for refunding the amount.

                                      Thanks!
                                      BillDesk customer support has been notified about the posted complaint.
                                      Oct 11, 2018
                                      Updated by Micky Abraham
                                      the bank is Syndicate bank
                                      I recharged with 2000 in my apdcl account on 08.10.218 at 6.16 am baring consumer no[protected] name ratna nandi.. My bank account was debitted but no voucher code was generated...kindly provide me with my voucher generated code or else credit my account and provide me a solution at the earliest
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