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BillDesk reviews & complaints page 168

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S
subhasissa
from Kolkata, West Bengal
Aug 2, 2018
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Address: Hooghly, West Bengal, 712203
Website: shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp

I have made payment to vodafone on 02/08/2018 at around 21:50 hrs for online recharge to prepaid mobile no:[protected] through axis bank, serampore branch, internet banking of rs. 458/= & debited from my bank account accordingly.
After transaction the following message have been displayed on the screen:
"vodafone india (With logo of vodafone india)
Hello!
Looks like the transaction status is pending at bank end. Please wait for 1 hour before transacting again.
Transaction id: nuti[protected]"
But till time, the amount of rs.458/= is neither credited to the said mobile no. A/c nor credited to the bank account.
Kindly confirm whether the above amount is received & transferred to vodafone prepaid mobile a/c or not
BillDesk customer support has been notified about the posted complaint.
Aug 04, 2018
Updated by subhasissa
Transaction id: nuti[protected]" till time, the amount of rs.458/= is neither credited to that prepaid mobile no. A/c nor credited back to the bank account. I am very much worried because two days have already been passed.
Aug 06, 2018
Updated by subhasissa
COMPLAINT ID: 2037113 DT.02/08/18. Three(3) days have already been passed. you have told that to wait for two or three working days. But still the matter is not resolved. pl. credit back the amount of Rs.458/- to my bank account.
Hi, thank you for reaching out. Please refer to this link: https://application.axisbank.co.in/webforms/axis-support/issues/FraudDispute-Dis... to report the disputed transaction. Regards, Team Axis Bank
subhasissa's [Complaint's author] reply, Aug 4, 2018
Transaction id: nuti6543437787" till time, the amount of rs.458/= is neither credited to that prepaid mobile no. A/c nor credited back to the bank account. I am very much worried because two days have already been passed.
I have a transaction towards payment of SBI credit card on 4/8/2018, Money deducted from my UBI account but receipt not generated, I am not in a position to know whether transaction was successful or not. I have mail to [protected]@bildesk.com but yet to get any response. Transaction ID SBICARD/[protected].
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    G
    Guru2112
    from Mohali, Punjab
    Aug 2, 2018
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    Address: 140603
    Website: PSPCL Bill desk

    Hi,
    Today i had done bill payment of 6800 rs on pspcl website for account no :z74bs226077m on the name of priti gupta via bill desk the transaction no for the same is[protected] via icici bank account but the receipt has not been generated despite the amount deduction from account. So i request you to kindly issue the receipt or refund the amount to my account so that i can make payment accordingly.
    Thanks
    BillDesk customer support has been notified about the posted complaint.
    Dear sir,
    I am Ramesh kannan and my issue is a TMB Netbanking transaction was successfully while recharge of my jio phone no [protected] but payment was debited in my account, and transaction id was given below
    Transaction reference no:12565442
    But message was not came to mobile from reliance jio
    So kindly solve my problem sir
    Thanking you
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      G
      gpvel6
      from Chennai, Tamil Nadu
      Aug 2, 2018
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      Hai i was did recharge my jio in my number.
      This is your payment gateway i know. The online transaction suddenly exhausted due to unexpected error so at that time my amount was debited and also plan was not activated. After i was seen my payment history this id was mentioned.
      E-banking:93136721/nbbr[protected]/billsesk.
      Please take an action and reply to me whenever you see this mail else i will complaint against your gateway at this id.
      Thanks
      BillDesk customer support has been notified about the posted complaint.
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        S
        spaul@1234
        from Chilakalurupet, Andhra Pradesh
        Aug 1, 2018
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        Sir
        I have been paying my cesc bill regularly through your gateway but on[protected] an amount of rs.2250 has been paid double in respect of single customer id no.[protected] which has been done on confusion. You please sent back the amount in my bank account 9canara bank)
        Samir paul advocate
        315 kabi nabin sen road, kolkata-28
        [protected]

        On[protected] i had to pay my two cesc bill out of which one was of rs.2250 (Customer id-[protected] and another was of rs.140/- (Customer id-[protected]). When i paid the amount of rs.2250 on[protected] at about 10.45 night the receipt of the payment could not come out even no signal came to me that payment has been made as a result i paid the same through your bill desk gateway second time at about 10.51 night for smoother way so that payment is made other wise there was every chance to disconnect. Today i am finding that the payment of rs.2250 has been made two times instead of single payment and excess payment has been made to you which is transpiring in my pass book as payment to bill desk mumbai vide no.40051152. Which is inadvertent. You please send back the said amount of rs.2250/ - showed in your account paid by me, in my bank account
        Samir paul
        BillDesk customer support has been notified about the posted complaint.
        I paid my BSNL landline bill from my citi Bank CC. Amount got deducted by my card but its not reflected in BSNL portol.
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          V
          v.abhijith02
          from Ernakulam, Kerala
          Jul 30, 2018
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          Hi,
          One month ago i done a recharge videocon d2h through tez app to
          "billdesk. [protected]@icici" and the payment got failed after pay billdesk.

          Here are the payment details:

          Date : 27-june-2018
          From : v. [protected]@okicici
          Issuer bank : standard chartered
          Google transaction id : cicagkc81d6vfg
          Upi transaction id :[protected]
          Please refund my debited money asap.
          BillDesk customer support has been notified about the posted complaint.
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            A
            antara singh
            from Hyderabad, Telangana
            Jul 25, 2018
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            Address: 500025

            I have made payment of rs 34, 000/- to mileseducation on 17:20 hours on 25th july 2018 after submitting otp i have received the amount is deducted from my debit card but there is no confirmation on the payment gateway page instead error is showing is as "transaction in progress in another tab/window." kindly look into matter and sort the issue because i need to clear payment asap
            BillDesk customer support has been notified about the posted complaint.
            I have made a payment of rs 1171 with the transaction reference number is NHMP[protected]
            In Billdesk Gateway status message is showing that this transaction reference number is not valid
            pls help
            kamalika ray
            [protected]
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              B
              bantu_biet
              from Mumbai, Maharashtra
              Jul 25, 2018
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              Address: 345021

              I have made payment rs 22000 through online banking on 12 july 2018 transaction reference no-nici[protected] for bed admission (Candidate roll no-276334) to ptetmdsu. My money got debited but message received by ptet with error "reasons: sorry! Transaction fail. College allotment letter also did not generate. Again i made payment through debit card and this time it went successful.
              Money which i paid first time rs 22000 (Transaction reference no-nici[protected]) did not come yet.
              Pl refund my amount at earliest.
              BillDesk customer support has been notified about the posted complaint.
              I paid my Tata power bill of Rs.1501/-vide[protected].dt.21/7/18 from ICICI bank through net banking but later shows transaction could not processed
              the said amount deducted.

              If not credited to my Tata power Customer ID.[protected]
              please refund to my account

              Thanks
              Jose Thekinyath
              Sir i have done pay bill electricity bill of CSPDCL by the reference number[protected] of my upi so sir why it is not done and also not refund in my bank account
              I made a payment of rs 1150 on[protected] amount deducted from my account but it is still processing i did the payment in tez by upi...but im not able to raise any complaint in that app.please check and resolve the problem as soon as possible..
              nischal rt's reply, Aug 1, 2018
              I made a payment of RS 1150 on 28-06-2018 in tez mobile app the amount deducted from my account but payment is still processing please check and do the needfull...
              10:20:36 [protected] [protected] billdeskmumbaimhin-23/07/18 10:20:36/3451 33 212.00

              the above details are copied and pasted from bank page for yr. Information. Transacted today. But not credited to apspdcl.Account no.[protected]...Cosumer no.
              It is a failed transaction. Pl. Revert the amt to the bank please...
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                R
                ramakrishna vedantham
                from Delhi, Delhi
                Jul 25, 2018
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                Website: www.tspsc.gov.in

                Hi,

                Against the tspsc id ts[protected], two times payment done for the vro post application.
                On 29 th i performed transaction but it got failed.
                Again on 30th i performed successful transaction.

                When i enquired about 29th transaction, sbi gate way people say that it was also a succesful transction with merchant order no cggvro[protected] for amount 285.90 rs.
                Please revert back this amount to my icici bank account as payment is done twice.

                Thanks,
                Ramakrishna. V
                BillDesk customer support has been notified about the posted complaint.
                My transaction not complete but money dedicated pspcl bill amount 2000
                Dear Sir

                We are making payment of Bescom Bill Transaction fail but amount deducted your A/c Transaction No NSYD[protected]

                Ramph india Peenya Bangalore my No [protected]
                Paid Rs 14000 to IIT BHUBNESWAR ON 17/07/2018 AT 21;50 WITH T.ID IGADZNAFG2. but could not get receipt
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                  S
                  Saravanan Ravikumar
                  Jul 22, 2018
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                  I made online payment of Rs.714.00 to my lic policy no.[protected] on 19th July 2018. The amount has been deducted from my account but the transaction failed and the amount is not received by LIC.

                  My transaction reference details:

                  Narration : NHDF[protected]-LIC OF INDIA
                  Cheque/Ref. No. :[protected]
                  Date : 19 Jul 2018

                  Please refund the deducted amount ASAP.

                  Regards,
                  Saravanan R
                  BillDesk customer support has been notified about the posted complaint.
                  Sir, i recently payed my apecet counselling fee online.The transaction was failed but money was detucted from my bank. 10day are over but my money was still not credited to my bank.please help me.
                  The deducted amount is refunded. Thanks
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                    K
                    kalyansgr27
                    from Gurgaon, Haryana
                    Jul 20, 2018
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                    Address: West Champaran, Bihar, 845438
                    Website: Admission DDU Gorakhpur University

                    I made a payment against DDU Gorakhpur University for 2 nd year admission, my account debited and page not redirected to the merchant site for a while and then an error message shown on the screen.

                    My admission last date is nearby please help me as soon as possible.
                    Billdesk is well known and trusted payment gateway if this kind of things happens then what is the difference between billdesk and other payment gateway.
                    BillDesk customer support has been notified about the posted complaint.
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                      M
                      Mulvantray Vyas
                      from Anand, Gujarat
                      Jul 19, 2018
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                      Address: Anand, Gujarat, 388001
                      Website: billdesk

                      I have made payment of Rs.346 to Charotar Gas Sahakari Mandli on 11th July using net banking of Statebank of India and also payment of Rs.356 to same party through same bank using Bill-desk on 19th July. The payment has been deducted from my bank account but not paid to the party.

                      Please refund both these amounts.
                      Transaction reference No of bank are:IGADYGXHW9 and
                      IGADZOZTV7 respectively
                      BillDesk customer support has been notified about the posted complaint.
                      Sir my payment print is not received
                      Akhil ranga's reply, Jul 11, 2018
                      Sir call me and resolve my problem 8198923634
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                        I was try to get a LIC policy for Senior Citizen (named Pradhan Mantri Vaya Vandana Yojana). I filled the form online & while paying for the above online Rs.300000/- go through Net Banking of Axis Bank I completed all the procedure, my account has already been debited, but system came out, says that " Sorry ! we are unable to process your transaction. The message was received from www.billdesk.com. You are requested to credit my Axis Bank...
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                        S
                        Sujata Kotian
                        from Mumbai, Maharashtra
                        Jul 18, 2018
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                        Address: Mumbai City, Maharashtra, 400083
                        Website: Paytm

                        Dear Sir/Madam,
                        On Sunday evening i.e on 15th July 2018 i ordered dominos pizza from Airoli cost of 628.00 though paytm wallet. My amount deducted from my bank but dominos told that they didn’t get payment. From paytm i received the confirmation message mentioning ORDER ID NPT[protected] for your further reference.

                        I called paytm also they are telling payment showing done.and now after two days they are telling Please contact the billdeskFood1 customer care team for further confirmation.

                        I need my refund as per.. Kindly look into the matter on urgent basis,
                        BillDesk customer support has been notified about the posted complaint.
                        In order to pay this month cesc electricity bill I had used Sbi net banking and bill desk payment gateway on Friday 20.07.2018 around 11:40 to 11:50 pm
                        My account got debited by Rs 1200, but cesc didn't get the payment.
                        Pls look into the matter urgently.
                        Attached docs here.
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                          S
                          shikhabhatia7
                          Jul 16, 2018
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                          Address: 560035
                          Website: www.billdesk.com/pgidsk/pgijsp/error1.jsp

                          Billdesk was used to make a payment to LIC. Billdesk showed the following error after money was debited from the ICICI Bank Account.

                          Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

                          Please either revert the transaction, or credit to LIC.

                          Date: 16/07/2018
                          Time: 10:58 PM
                          Amount: 6286.35
                          BillDesk customer support has been notified about the posted complaint.
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                            S
                            since.create
                            from Delhi, Delhi
                            Jul 15, 2018
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                            Hello,

                            On, 10 July 2018 i was making payment of my BSES electricity bill using their website www.bsesdelhi.com though Billdesk gateway.

                            In Billdesk gateway i selected MVISA and paid (12, 877.50 INR) but there was no successful message and bill payment got failed while amount was already debit.

                            Later on i did payment with another gateway because my due date was over, so can you please check your system and refund unsuccessful transaction amount of 12, 877.50

                            below i have pasted transaction details from PayZapp and bank statement

                            10 Jul 2018 POS 416021XXXXXX4234 MVisa-mVisa: BSE POS DEBIT [protected] 10 Jul 2018 12, 877.50

                            Sale at MVisa: BSESR

                            Transaction Description: Card: 416021XXXXXXXX34; MV Id: [protected]

                            Transfer Amount: 12, 877.50

                            Status: Success

                            Txn ID:[protected]tl75mW0
                            BillDesk customer support has been notified about the posted complaint.
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                              M
                              Malar Mani
                              from Delhi, Delhi
                              Jul 14, 2018
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                              Address: 600048
                              Website: bsnl portal

                              With reference to the above, Dt: 13.07.2018 i time 11:09 AM i was paid BSNL Post paid bill amount Rs.1115.00 Reference No. Billdesk NINB[protected]. through Net Banking Reference No.[protected]. But Payment not made at yet in BSNL connection, so you have to pay the bill otherwise re credit that amount in my Bank Account.
                              Name :RAJESHKUMAR S
                              A/C :[protected]
                              Bank : INDIAN BANK
                              Ifsc code : IDIB000N056
                              Branch :Nallambakkam

                              Thanking you,

                              Rajesh Kumar s
                              [protected]
                              BillDesk customer support has been notified about the posted complaint.
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                                VK Kumawat
                                from Jodhpur, Rajasthan
                                Jul 14, 2018
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                                Address: Mumbai City, Maharashtra
                                Website: www.paytm.com

                                Sir

                                I have paid 5000.00 to MDSU University ajmer PTET counseling fee by paytm rupay debit card with transaction I'd S[protected]. And reference no[protected] on 01 jul 2018 at 1300 Hrs. Payment has been deducted from my account but not updated or paid to MDSU University for challan number 11090623 then I have again paid fee by HDFC credit card for same challan so I have deposited double payment for a single challan.

                                Now please update how can I get my refund for 5000.00 as bank replied that payment was successful from their side so MDSU University will take action on this issue. Please resolve this as earliest
                                BillDesk customer support has been notified about the posted complaint.
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                                  ridhi dhoot
                                  from Pune, Maharashtra
                                  Jul 10, 2018
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                                  Address: Nagpur, Maharashtra, 440008

                                  Hi
                                  I had made a payment of Rs. 2370 from Tez App towards bill payment on 30.06.2018. The same got rejected and I got a message that any money debited will be refunded in 3-5 days by Bill desk. I tried contacting bill desk but got no response.
                                  It is almost 10 days now, I still haven't received the refund.

                                  my registered mobile no. is [protected].
                                  I can be contacted on my no. or email id - ca.[protected]@gmail.com for further details.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    hatker mahadev
                                    from Chirala, Andhra Pradesh
                                    Jul 10, 2018
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                                    Website: tslprb.in

                                    My name is Hatker Mahadev. I have applied for sct si civil and i have paid the fee from my debit card successfully and also debited from my account but it was showing payment not successful in my login account as it was showing payment not success i paid again then it was success but old money was not refunded so please refund my money back

                                    Reference id:. Re1968618
                                    BillDesk customer support has been notified about the posted complaint.
                                    Hello,
                                    I ordered from KFC of amount 264.01 from KFC website .

                                    I paid it through TEZ, money got deducted but there was no order placed.
                                    Attaching the screenshot of payment

                                    I want my refund back!!!
                                    Vishalli's reply, Jul 19, 2018
                                    Please update me on this issue ASAP
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                                      Lakhan soni jaipur
                                      from Balotra, Rajasthan
                                      Jul 8, 2018
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                                      Address: Jaipur, Rajasthan, 302033

                                      Sir My payment at billdesk is successful but bill not generated ..
                                      Transaction id is = 31783720
                                      Payment done at billdesk through e-mitra by QR code
                                      Payment done but confirmation page not appear & bill not generated
                                      Payment done at ssoid to fill a form of lan assistant
                                      Sir please tell me about payment & about bill generate

                                      Payment done via payzapp through QR Code
                                      BillDesk customer support has been notified about the posted complaint.
                                      I have same type of problem but not similar?
                                      Is you got bck the money?
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