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Updated: Nov 7, 2025
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I was try to get a LIC policy for Senior Citizen (named Pradhan Mantri Vaya Vandana Yojana). I filled the form online & while paying for the above online Rs.300000/- go through Net Banking of Axis Bank I completed all the procedure, my account has already been debited, but system came out, says that " Sorry ! we are unable to process your transaction. The message was received from www.billdesk.com. You are requested to credit my Axis Bank...
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Sujata Kotian
from Mumbai, Maharashtra
Jul 18, 2018
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Address: Mumbai City, Maharashtra, 400083
Website: Paytm

Dear Sir/Madam,
On Sunday evening i.e on 15th July 2018 i ordered dominos pizza from Airoli cost of 628.00 though paytm wallet. My amount deducted from my bank but dominos told that they didn’t get payment. From paytm i received the confirmation message mentioning ORDER ID NPT[protected] for your further reference.

I called paytm also they are telling payment showing done.and now after two days they are telling Please contact the billdeskFood1 customer care team for further confirmation.

I need my refund as per.. Kindly look into the matter on urgent basis,
BillDesk customer support has been notified about the posted complaint.
In order to pay this month cesc electricity bill I had used Sbi net banking and bill desk payment gateway on Friday 20.07.2018 around 11:40 to 11:50 pm
My account got debited by Rs 1200, but cesc didn't get the payment.
Pls look into the matter urgently.
Attached docs here.

amount deducted from the bank - Comment #3163726 - Image #0
amount deducted from the bank - Comment #3163726 - Image #1
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    S
    shikhabhatia7
    Jul 16, 2018
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    Address: 560035
    Website: www.billdesk.com/pgidsk/pgijsp/error1.jsp

    Billdesk was used to make a payment to LIC. Billdesk showed the following error after money was debited from the ICICI Bank Account.

    Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

    Please either revert the transaction, or credit to LIC.

    Date: 16/07/2018
    Time: 10:58 PM
    Amount: 6286.35
    +1 photos
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      S
      since.create
      from Delhi, Delhi
      Jul 15, 2018
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      Hello,

      On, 10 July 2018 i was making payment of my BSES electricity bill using their website www.bsesdelhi.com though Billdesk gateway.

      In Billdesk gateway i selected MVISA and paid (12, 877.50 INR) but there was no successful message and bill payment got failed while amount was already debit.

      Later on i did payment with another gateway because my due date was over, so can you please check your system and refund unsuccessful transaction amount of 12, 877.50

      below i have pasted transaction details from PayZapp and bank statement

      10 Jul 2018 POS 416021XXXXXX4234 MVisa-mVisa: BSE POS DEBIT [protected] 10 Jul 2018 12, 877.50

      Sale at MVisa: BSESR

      Transaction Description: Card: 416021XXXXXXXX34; MV Id: [protected]

      Transfer Amount: 12, 877.50

      Status: Success

      Txn ID:[protected]tl75mW0
      BillDesk customer support has been notified about the posted complaint.
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        M
        Malar Mani
        from Delhi, Delhi
        Jul 14, 2018
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        Address: 600048
        Website: bsnl portal

        With reference to the above, Dt: 13.07.2018 i time 11:09 AM i was paid BSNL Post paid bill amount Rs.1115.00 Reference No. Billdesk NINB[protected]. through Net Banking Reference No.[protected]. But Payment not made at yet in BSNL connection, so you have to pay the bill otherwise re credit that amount in my Bank Account.
        Name :RAJESHKUMAR S
        A/C :[protected]
        Bank : INDIAN BANK
        Ifsc code : IDIB000N056
        Branch :Nallambakkam

        Thanking you,

        Rajesh Kumar s
        [protected]
        BillDesk customer support has been notified about the posted complaint.
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          VK Kumawat
          from Jodhpur, Rajasthan
          Jul 14, 2018
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          Address: Mumbai City, Maharashtra
          Website: www.paytm.com

          Sir

          I have paid 5000.00 to MDSU University ajmer PTET counseling fee by paytm rupay debit card with transaction I'd S[protected]. And reference no[protected] on 01 jul 2018 at 1300 Hrs. Payment has been deducted from my account but not updated or paid to MDSU University for challan number 11090623 then I have again paid fee by HDFC credit card for same challan so I have deposited double payment for a single challan.

          Now please update how can I get my refund for 5000.00 as bank replied that payment was successful from their side so MDSU University will take action on this issue. Please resolve this as earliest
          +2 photos
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            R
            ridhi dhoot
            from Pune, Maharashtra
            Jul 10, 2018
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            Address: Nagpur, Maharashtra, 440008

            Hi
            I had made a payment of Rs. 2370 from Tez App towards bill payment on 30.06.2018. The same got rejected and I got a message that any money debited will be refunded in 3-5 days by Bill desk. I tried contacting bill desk but got no response.
            It is almost 10 days now, I still haven't received the refund.

            my registered mobile no. is [protected].
            I can be contacted on my no. or email id - ca.[protected]@gmail.com for further details.
            BillDesk customer support has been notified about the posted complaint.
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              H
              hatker mahadev
              from Chirala, Andhra Pradesh
              Jul 10, 2018
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              Website: tslprb.in

              My name is Hatker Mahadev. I have applied for sct si civil and i have paid the fee from my debit card successfully and also debited from my account but it was showing payment not successful in my login account as it was showing payment not success i paid again then it was success but old money was not refunded so please refund my money back

              Reference id:. Re1968618
              +1 photos
              BillDesk customer support has been notified about the posted complaint.
              Hello,
              I ordered from KFC of amount 264.01 from KFC website .

              I paid it through TEZ, money got deducted but there was no order placed.
              Attaching the screenshot of payment

              I want my refund back!!!

              tslprb job application payments - Comment #3160496 - Image #0
              tslprb job application payments - Comment #3160496 - Image #1
              Vishalli's reply, Jul 19, 2018
              Please update me on this issue ASAP
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                Lakhan soni jaipur
                from Balotra, Rajasthan
                Jul 8, 2018
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                Address: Jaipur, Rajasthan, 302033

                Sir My payment at billdesk is successful but bill not generated ..
                Transaction id is = 31783720
                Payment done at billdesk through e-mitra by QR code
                Payment done but confirmation page not appear & bill not generated
                Payment done at ssoid to fill a form of lan assistant
                Sir please tell me about payment & about bill generate

                Payment done via payzapp through QR Code
                +1 photos
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                I have same type of problem but not similar?
                Is you got bck the money?
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                  M
                  Multumkar
                  from Tirupati, Andhra Pradesh
                  Jul 7, 2018
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                  Address: Hyderabad, Andhra Pradesh, 509325

                  I paid 4804 to BilldeskLic through Bhim application, money was debited but no confirmationa from lic or BilldeskLic but payment remark showing as approved. Iam very confused about the status and want my money back to my account.I want to pay lic premium directly in lic office by mistake I did this payment.The payment date was 5 th july 2018 at 9 Am.I want money back to my account.
                  BillDesk customer support has been notified about the posted complaint.
                  I have not able to transfer money from ntruhs website I want mbbs allotment letter I have to pay the university fee but I cant pay it is linked to bill desk how to pay
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                    S
                    situ_sumu
                    from Bhubaneshwar, Odisha
                    Jul 7, 2018
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                    Respected sir, today i am paid 2nd quarter of tuition fee for My son : Priyanshu Dey, Class-9(D), Reg No P171/16, for the year 2018-19 through your online portal : sxccampuscare.in, money has been deducted from my savings account but no slip has been generated and transaction failed is shown.
                    Please do the needful action either issuing the Tuition fee slip for 2nd quarter or return back the money so that i can deposited it again.My transaction details are also attached herewith for your ready reference. I am also contact with entab but they said to contact school authority. Pls help.
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                      Satish Sharma ITS
                      from Sonipat, Haryana
                      Jul 6, 2018
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                      Address: Faridabad, Haryana, 121010

                      My son Deepak Sharma paid for New Connection in Gurugram Rs. 22, 175/- on 29-6-18 using Citibank account and got following message from the Bank,
                      "Rs.22, 175.00 was spent on your Citi Card 4386XXXXXXXX0336 on 29-JUN-18 at Dakshin Haryana Bijl. The available credit limit is now Rs. 50, 523.00.

                      Save while you shop with over 1, 000 offers and privileges. Visit the Citibank Hot Deals offer page to know more by clicking here.

                      Assuring you of our best service at all times.

                      Warm regards,
                      Manager - Customer Service"

                      However, the payment did not reach DHBVN till 4-7-18 and they have cancelled request as could be seen from the message below,

                      "Go to Login Page
                      Operation Sub-division: G21(DLF) Application Number: G[protected] Date of Application: 29/06/2018
                      Application For: New connection Category of Supply DS Type of Supply: Permanent
                      Type of Applicant Individual Name of the Applicant DEEPAK SHARMA Name of Father Satish Chandra Sharma
                      Connected Load 11.00 Contract Demand 0.00 Old ApplicationNumber
                      Intial Payment Receipt Date
                      Address A 41 PLOT 25 FIRST FLOOR, DLF CITY PHASE I, CHAKKARPUR, GURUGRAM, 122002
                      Date of Demand Notice Issue NA Date of Connection Cancelled 04/07/2018
                      Remarks Payment not deposit by consumer file cancel
                      Mandatory* : If consumer did not pay charges please pay with in 7 days from the date of apply otherwise application will be cancelled.


                      Current Status Of Application : Connection has Cancelled"

                      Kindly arrange to credit the deducted amount.

                      Satish Chandra Sharma
                      Father of Deepak Sharma
                      Mobile-[protected]
                      [protected]@gmail.com
                      BillDesk customer support has been notified about the posted complaint.
                      Jul 08, 2018
                      Updated by Satish Sharma ITS
                      Reminder-I

                      There is no resolution or even update. When?????
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                        Avaneesh Verma
                        from Rudarpur, Uttar Pradesh
                        Jul 6, 2018
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                        Respected sir,

                        I have done the payment two times for CCC form of Mr. Alok Kumar for registration no. GOCCC4540307 on 30june2018 by online method via upi( upi reference no.[protected] &[protected] but my money deducted both the times and transferred from the bank to nielit billdesk and the fee payment status was not successfull at nielit fee deposit page both the times.

                        Now after 3 days form status is "fee deposited but not processed at regional centre."

                        I did the payment two times for the same registration no.
                        So i request you to refund or reverse my amount of rs.590 + rs.590 = rs.1180 to my bank account.

                        i have also mail several times to [protected]@nielit.gov.in but i havent received any response yet from nielit.

                        Thanking you
                        Avaneesh verma
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                          R
                          Rajesh Kumar VR
                          from Delhi, Delhi
                          Jul 6, 2018
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                          Address: Gurgaon, Haryana, 122018
                          Website: www.billdesk.com/pgidsk/pgijsp/error1.jsp

                          While I had initiated online transaction amount Rs. 43538/- from ICICI bank to the Manapuram Finance on 04th July 2018. The amount was debited from my account but was not reflected back at the receiver end even after 2 days.

                          While paying online an Error showing: Reason : " Sorry. We were unable to process your transaction. We apologies for the inconvenience and request you to try again later".

                          Till date the amount is not even credited back to my account.
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                            bhol_7721
                            from Kolkata, West Bengal
                            Jul 5, 2018
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                            Address: Kolkata, West Bengal, 700054

                            I made a payment of rs. 3350/ to cesc using my sbi debit card. The system showed ' do not press back botton or refresh"and below that it said something like" sorry we cannot provide receipt now, receipt would be generated on confirmation of payment... Wait for two working days etc and then a close window button. I closed the window after more than one and a hour. Till now no confirmation came.
                            Date: 04.07.2018
                            Rs. 3350/ paid to cesc, kolkata.
                            Time — about 01.20 pm
                            Want a quick resolution either as a confirmation of the payment or a refund if the bank deducts the amount without completion of payment
                            BillDesk customer support has been notified about the posted complaint.
                            I want my money back to my account
                            The. Web site is Tslprb
                            I want my money refund
                            Kris dare's reply, Jul 1, 2018
                            I want my money refund
                            The web site name is Tslprb
                            Dear Sir/Madam,

                            Yesterday I recharges my Jio number [protected] and my account debited but number is not recharges. Ref:[protected] amounting Rs. 349/-. This is pathetic and no update received from bill desk.

                            Kindly resolve it.

                            Thanks.Ashwini...[protected]
                            TRANSACTION NO. 14964786 PAYMENT CONFORMATION RECEIPT NAHI AAYA HA...tender uit kota ka emd jama kiya tha...today last date ha mujhe tender dalna ha ...hurry up
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                              A
                              Archanakuppam
                              from Vasai-Virar, Maharashtra
                              Jul 5, 2018
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                              Address: Prakasam, Andhra Pradesh, 523240
                              Website: [email protected]

                              Hi sir,

                              While applying aso application, amount has deducted thrice from my account and forth time it got successful and application was lodged. Please check and make refund my amount to my bank account.
                              Details of failed transactions.
                              29.06.[protected][protected] (2 times)- rs. 280/-
                              29.06.[protected][protected] (1 time)- rs. 280/-

                              Regards,
                              Archana k
                              +3 photos
                              BillDesk customer support has been notified about the posted complaint.
                              I made transaction on 09/07/2018 10.45am (lic premium) void transation ID .[protected] for rs.14151.65.
                              the amount is debited to my account but not yet paid to lic.

                              kindly arrange to reverse the amount to my bank account at the earliest
                              I paid rs.2599 to hdfc bank loan account emi online through bill desk (merchant reference no. (NCNB[protected] ) money was debited but no confirmation from hdfc bank or bill desk so iam very confused & money already debited but no reciept or confirmation so please help or kindly revert my money
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                                Y
                                yashasri
                                from Hyderabad, Telangana
                                Jul 5, 2018
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                                Address: 500020
                                Website: tspsc exam refund

                                I had applied for a job aso for my cousin on tspsc and made a payment of 200. The mentioned amount was deducted from my account after a successful entry of otp. But it is asking for payment again when i visit the website for my application download of the same job i applied. Please take my complaint in to your consideration and give a solution.
                                My transaction details :by debit card
                                Sbipg[protected]tspscsbiepay mumbai
                                For aso tspsc applicatant no. Ts[protected]
                                Please go through it.. This is not the 1st time in tspsc.. It had done to me when i applied for tspsc fro.. For fro exam applicant no: ts[protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  vishal security
                                  from Mumbai, Maharashtra
                                  Jul 4, 2018
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                                  Address: Thane, Maharashtra, 400602

                                  Dear Sir/Madam,

                                  we attached copy of citi bank credit card payment through e pay payment from bill desk gateway, this transaction status is pending from your side. so please update transaction status and send me your reply as early possible.

                                  Transaction Reference Number NBOM[protected]

                                  send me your reply email.id [protected]@gmail.com
                                  Regards,
                                  Sv Deshmukh
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                                    tilok siyag
                                    from Udaipur, Rajasthan
                                    Jul 4, 2018
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                                    Resolved

                                    Address: Jodhpur, Rajasthan, 342308
                                    Website: [email protected]

                                    I made online payment for mdsu counselling registration fee of rs 5000 through bank of sbi debit cards on 03/07/2018 at 8:30am. My account no. Is [protected]. Challan no. 11111585 my transaction was failed with error "reasons: sorry! Transaction fail.
                                    I complaint on pg [protected]@billdesk.com but no response.
                                    Rs 5000 has been deducted from my account and simultaneously my counselling registration fee is nt done. Please refund me that much of amount. For that contact me at [protected] help me plz.
                                    +1 photos
                                    Jul 5, 2018
                                    Complaint marked as Resolved 
                                    BillDesk customer support has been notified about the posted complaint.
                                    Thanqqq ser calear my problem
                                    I was submitte my online form in RPF website for transaction of ₹250. But it not shows in the site and it's needs to pay again, kindly refund my amount.
                                    Which I can resubmit again for my application form.

                                    Thankyou.

                                    transactions fail ptet 2018 - Comment #3147154 - Image #0
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                                      tilok siyag
                                      from Udaipur, Rajasthan
                                      Jul 3, 2018
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                                      Address: Jodhpur, Rajasthan, 342308
                                      Website: [email protected]

                                      सर
                                      में मेरे कॉलेज का ऑनलाइन पेमेंट 8:30 am को कर रहा था जो आप के bill desk से होता ह कॉलेज का नाम mdsu ajmer rajsthan है जिसमे मेरे खाते से पेमेन्ट काट गया है पर चालान नाम्बर जनरेट नही हुआ है और नही ही पेमेन्ट हुआ बता रहा है तो आप जल्दी से जल्दी पेमेंट वापस डालने का कास्ट करे मेरे रोल नाम्बर 267052 है और मेरा नाम TILA RAM है
                                      ओर कॉलेज की साइट पर नॉट सबमिट बता रहा है
                                      +1 photos
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                                      Sir I have applied for Conistable & SI posts I have paid the fees and money was deducted from my wallet but APPLICATION STATUS is not showing, please recorrect the portal soon.
                                      Sar mein MDS University exam ka form bhara tha jiska payment billdesk ke through hota hai . payment options ke liye mene upi select kiya aur phone pay ke through payment kar diya . payment successful ho gya lekin abhi mds exam form fees not completed dika rha hai.
                                      Transection I'd:53608403

                                      service - Comment #3859108 - Image #0
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