BillDesk Complaints & Reviews

On going to your websight to know the status of my complaint, it is displyed that your customer satisfaction ratio is only 5%. Which shows that your services are very poor and you are not doing any service to your customer.in that case you should review your working before solving the problem of general public and consumers. The government's consumer protection organisations may not be aware of this, otherwise they must take the stock of this situation. However i have two complaints with id 1996353 and 1996375, please send me the status of my complaints.
K. P. Shahi

BillDesk customer support has been notified about the posted complaint.

Jun 26, 2018

Updated by K p shahi We have not received any information about the status of my complaint, after the acknowledgement and forwarding the same to the departments.

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Website: billdesk and TSLPRB

I was applying for telangana police jobs on tslprb site on online payment of fees i agreed to pay by card through billdesk services the merchant name was tslprb (Telangana state level police recritment board) and i have done the payment the mony has been deducted from by account money has been deducted 1700 but payment not successful ref no:re1481018 so [lease refund my money

Aug 16, 2019

Complaint marked as Resolved

Complained and waited

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S

Srikanth refdy

from Guruvayur, Kerala

Jun 26, 2018

Sir, my name is konde srikanth and when i was trying to apply suddenly the network speed is decreased.And my payment has been deducted but now I'm trying to finish my application form there is no chance. And it will shows as already paid. But i didn't get my registration number
Please help me sir

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mohdmustafa86's [Complaint's author] reply, Jun 26, 2018

What you are trying to tell me

lovelykrish's reply, Jun 28, 2018

bayya ediana kotha post malli applay chesi fees kattu tharuvatha nvuu fees kattina anni applications okesari open avuthai
nadi same problem solve aiiendi
edi maro eddariki same problem vunnavallki pampinchu

lovelykrish's reply, Jun 28, 2018

bayya ediana kotha post malli applay chesi fees kattu tharuvatha nvuu fees kattina anni applications okesari open avuthai
nadi same problem solve aiiendi
edi maro eddariki same problem vunnavallki pampinchu

L

lovelykrish

from Tanuku, Andhra Pradesh

Jun 27, 2018

Sir, my name is krishna and when i was trying to apply suddenly the network speed is decreased.And my payment has been deducted but now I'm trying to finish my application form there is no chance. And it will shows as already paid. But i didn't get my registration number
Please help me sir
sir trans id no-RE1561017

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Address: Jammu, Jammu and Kashmir

I paid tanishq (Jammu) two instalments of rs.3000each for golden harvest scheme (Ghs) through payment gateway billdesk by using tez app. The amount got debited from my bank account (Jammu&kashmir bank ltd) but has not yet been credited in the receiver account (Tanishq jammu).
The two transactions have been done on 19th of june 2018.
Kindly resolve the issue as soon as possible.
Thanking you
Yours
Atul kumar

BillDesk customer support has been notified about the posted complaint.

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Titan Company Customer Care

from Pune, Maharashtra

Jul 4, 2018

Dear Atul,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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Address: Patna, Bihar

I have paid electricity bill of rs.2999/- via debit card through bill desk to sbpdcl vide transaction id nhmp[protected] on 24.06.2018 at 14:37:01 hrs with transaction reference no sb[protected] and invoice number [protected]for payment of electric bill but receipt was not generated by sbpdcl and the status of bill is still pending. The amount has also been debited from my bank account.
Kindly solve the problem as early as possible.

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M

mrsantanupal

from New Delhi, Delhi

Jun 25, 2018

On 25-June-2018 I made payment towards Kolkata Municipal corporation of Rs. 3362.90 from ICICI Bank online. Transaction ended with an error generated by BILLSEDK. But money has been deducted from bank account without any payment.

Here is the transaction details
BIL/[protected]/KMC/KOLKATAMUNIC_NI

i am complaining about payment of electric bill to sbpdcl through bill desk - Comment #3138110 - Image #0

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F

food21

from Delhi, Delhi

Jun 25, 2018

I had order to domino's bt my transaction of Rs. 578/- The amount got debited to my bank but transaction failed at billdesk end. The transaction ID is BIL/[protected]/NPT[protected]. The amount has not been credited to my bank account till date.
PLEASE FIND THE ATTACHMENT ALSO

i am complaining about payment of electric bill to sbpdcl through bill desk - Comment #3138210 - Image #0

i am complaining about payment of electric bill to sbpdcl through bill desk - Comment #3138210 - Image #1

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Address: 361345

I made payment of my bsnl bill [protected] of rs.1049 but amount has been deducted from account and amount not credited i bsnl account. The payment of above bill was done on bsnl siteas on 21.06.18 and in payment option i selected bill desk. So please do needful and crdited the above amount which has bee deducted from my saving bank account. Thank you

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S

susovangiri

from Kolkata, West Bengal

Jun 25, 2018

Amount debited from bank but not payment merchant
I want to know where my money's
This is bill payment issue, that why date is the factor once is my debit amount my account money did not refund past 48 hours

amount deducted from account of bsnl bill - Comment #3138240 - Image #0

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Address: Lucknow, Uttar Pradesh, 226010

On 18.6.2018 i have paid rs.220/- to bsnl on line recharge topup through gateway billdesk. The amount of rs.230/- including your charges has been debited to my account, but the recharge topup has not been done. The transaction id is mh in - f[protected]
Please arrange to topup my mobile recharge with 220 or else refund the money to my account. Your early action will be appreciated.
K p shahi

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Address: 322212

My Name is - VINOD KUMAR SAINI
My Acc. no. is - [protected]
my first time transaction was successful but your BILLDESK PAYMENT
MODE 376 rupess were reduced in my Acc.on[protected] at 12:17.my
rajasthan ldc(Junior Assistant Recrument) application form was not
Submitted.so I am again doing second time transaction than it is
successful and reduced again 376 rupess in my bank Acc.
my transaction no is [protected].both time transaction number were same.
Ialso talking in IOB BANK But they said that two times transction are
successful . If one time transction are failed then we are send your
Rupess.

In my bank Acc. two times transaction 376rupess, 376 rupess reduced
So I request you to my one time transaction 376 rupess REFUND in my bank Acc.

.

date[protected]
Vinod Kumar Saini

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Address: Indore, Madhya Pradesh, 452016

I tried payment to imcindore.org three times.
The amount was deducted the first two times but the transaction got hung up in between and the amount didn't go through. The third time it cleared. The details of the first two transactions are below:

1. Thank you for using your sbi debit card 459xx3220 for a purchase worth rs505.0 on pos imcorp at imcorp txn# nt[protected].

2. Thank you for using your sbi debit card 459xx3220 for a purchase worth rs505.0 on pos imcorp at imcorp txn# nt[protected].

I have also send two mails but no reply yet.

When will i receive the refund.
Contact - [protected]@gmail.com

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Address: 500013

Website: tslprb.in

I am santhosh kumar ([protected]), i have paid rs.1000/- towards job application for telangana police department (On 18th june 2018 @ 08:10 pm), paid through axis debit card and money was deducted and in https://tslprb.in it is showing payment is not successful.
In that website it is showing the reference number is re1069903.
And i have received message from my bank account is pur/tslprb/mumbai/tslprb/seq no 546703.

I have paid money for job application, they'll not refund, i have to pay again for success payment, if i paid second time and if 1st transaction money is not refunded, then i'll lost rs.1000/- without my fault.
Please help me to get this amount refund or do the payment done successfully because of job application have the last date, before that it should be resolved.

Thanks & regards
Santhosh kumar

BillDesk customer support has been notified about the posted complaint.

Jun 22, 2018

Updated by sheelamsanthoshkumar I have received a mail from Bill Desk and asking for few details, I have submitted those and I have not yet received the reply from them. In this case I paid 1000, which can not be refund(because of it is govt.job application), if I have paid again I'll lost 1000 without my mistake, and the job application also have last date in this month, if they have not refund the money and done the payment successful after last date is not useful and I'll lost one career opportunity, so requesting them to clear the problem as soon as possible.

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Sir/madam
I am unable to download echallan online payment reciept by giving the transaction id as it is showing id is invalid. The payment of rs 500 to wbjee for e counselling regustration was sucessfully done but i cannot download the payment reciept. The payment reciept is compulsory for college admissions and if i dont get the receipt i wont get admission.

Transaction id: nhmp[protected].

Its, my request...

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It is to inform that i was made payment of my two lic premium through your application today as per reference no. Mentioned below:-
1. Nsb[protected]gadtiyqw0 for rs.10, 219/- and
2. Nsb[protected]gadtkqap9 for rs.1625.05. The both amounts are debited from my bank account whereas the same is not received by lic authority. Request look into the matter and return the above amounts to my bank accounts at the earliest please.

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A

adhksfjl

from Kanpur, Uttar Pradesh

Jun 18, 2018

I filled Ibps form and payment done through billdesk internet banking .but not show payment while payment has been done and money (612.36rs) deducted from account .please refund

payment not received by lic - Comment #3131728 - Image #0

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R

Ratan Lohia

from Patna, Bihar

Jun 22, 2018

I have paid 606 for a order on dominos but the money has been debited and no or der is registered so pleas refund my money my ref no. is NPT[protected]

and patym wallet Tnx ID is [protected]

it was transcated on june 14 at 09:30 pm

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Address: 517370

Website: www.billdesk.com

They even not responding to mails and phone calls. No idea what to do right now. If i feel they will return it and make payment again then they pay what can i do. On the last i paid and failed, then what to do unless paying interest to the party. It was about one week from deduction and they should not be in a position to communicate with me and to bank or merchant.

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T

Tarlapally Vinesh

from Hyderabad, Telangana

Jun 18, 2018

I have apply Group 4 exam in Tspsc.gov.in website with ID-TS[protected] money deducted from my account but not refund to my account. 2 times deducted 400rs from different bank accounts kindly arrange refund

amount deducted but not paid even not returned and I am doubt about it should paid after some days or returning to my account - Comment #3131729 - Image #0

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Address: Ghaziabad, Uttar Pradesh, 201005

Website: ipuadmissions.nic.in

I made online payment for ipu counselling registration fee of Rs 1000 two times through RBL bank Credit Credit and SBI Debit card.
As during transaction after submitting OTP a privacy error page shown, and i didn't get the receipt/bill of payment.
It happen two times. Date -14/june/2018at02:07 PM IST

Transaction debited to Ggsipuniver.

DEBIT CARD Transaction no. is NU[protected]GGSIPUNIVER

My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.

Help me Please

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A

Aadityaks

from Gwalior, Madhya Pradesh

Jun 18, 2018

I ordered pizza from Domino's and payment is deducted from paytm to billdeskfood1 order#NPT[protected] but order is not placed at Domino's not the money is refunded... Pls help me I'm short of money paytm has deducted the amount and Domino's hasn't placed the order

double transaction failed - Comment #3131739 - Image #0

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Sir
My previous compain with id 1983150 regading payment receipt is still unsolved.
My payment of rs 517 was done on 09/06/2018 towards wbjee with trid -
Nuti[protected]. Kindly look into this matter in urgent basis as the receipt is necessary for admission and send it in my mail address.
Thanking you
Amit mukherjee
Email: [protected]@gmail.com

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W

wajidriyadh

Jun 15, 2018

Today 14/06/2018, i made transaction of Telangana electricity bill payment through my icici netbanking acct., at the last step of BILLDESK process failed, but the amount 670.77 was deducted from my account, i enclosed the bank statement. pls examine the matter and clear my TSSPDCL payment.
BIL/[protected]/TSSPDCLPGI_NICI amount 670.77

non receiving of payment receipt - Comment #3129997 - Image #0

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Hi Team,

Transaction made on 9-Apr-2018 for a utilities bill payment o[censored]GVCL of Rs.1150.73 is not received by Vendor.
The transaction is not successfully done.
UGVCL has not received the amount and the amount is deducted and not refunded to my bank account.
Transaction details:
Transaction Ref. No. as per bank:[protected]
Transaction Payment Ref. No. as per UGVCL: [protected]
Amount: Rs.1150.73
Transaction date: 9-Apr-2018 8:03 PM
Transaction Status on UGVCL Portal: "Pending Verification"

Transaction Details on BillDesk:
Merchant Id: UGVCL.
Payment Id: NA,
PGI Ref. No.: LMBK[protected],
Ref. 1: [protected],
Ref. 2: [protected],
Ref. 3: PORTALENERGY,
Date of Txn: 09/04/2018 20:00:42,
Amount (Rs.ps): 1150.73,
Status: TOBECONFIRMED

The payment was made 2 months back. Neither the Vendor got the amount, nor the Bank has got it refunded.

Regards,
Sohil
M:- +91-[protected]

+1 photos

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A

Avijit Haldar

from Kolkata, West Bengal

Jun 14, 2018

RS. 185.90 is deducted from my account but payment is successful my bank ref no is St-UBP 64551981and TXN ref no . is NBOI[protected] please contact me at [protected]@gmail.com for other details.date of payment[protected] and time 13:19:39.

online payment failed, still money deducted and not credited back since 2 months. - Comment #3128888 - Image #0

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O

Omprakash Gauttam

from Jaipur, Rajasthan

Jun 15, 2018

Transaction fails, but amount gets debited from account 561.33 from BOI Net Banking
Name;- Omprakash Gauttam
Mob.No. [protected]
pls find attachment

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A

adhksfjl

from Kanpur, Uttar Pradesh

Jun 18, 2018

I made online payment of rs 600. money deducted from my account but payment not done.

online payment failed, still money deducted and not credited back since 2 months. - Comment #3131667 - Image #0

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S

SMART EYE

from Asansol, West Bengal

Jun 18, 2018

By debit card
othpg[protected]sukantamah mumbai

i have paid but does not get transaction id

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Address: Fazilka, Punjab, 152123

Website: billdesk.com

I paid lic premium from icici internet banking which has billdesk as payment portal. The transaction was not completed but money was deducted from account. I had put mail to lic, billdesk as well as icici but none are replying. Billdesk all customer care number are non existing. I did not get any return payment nor the premium is paid till date. Kindly resolve the issue

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Hello sir actually i did a payment from my credit card and i had received a message of money deducted from my account but sir which transaction i did that was not successful. I did this transaction saturday approx 1:30 pm but it was not successful yet. For your kind information sir the transaction was about a college form for cuttoff list. Plz sir reply me answer soon.

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S

Sachin94788

from Delhi, Delhi

Jun 10, 2018

Dear All reader,

Kindly be careful while buying plots from these person (Chandra Arora And Ramandeep) as they make false promise and try to misguide buyer. These people deal in BPTP plots. Ramandeep (Sardar) is a fraud in Greater Faridabad and they are misguiding the people by showing fake property document. Ramandeep (Sardar) collect money from buyer as a token amount by showing fake document after that they dont return the money. These people tried to sell plot PB-406 in sector 77 by fraud method. Most of the meeting in evening or in night, when you guys ask for documents then they show one document and make excuse of night.

Details Of Dealer
1. Chandra Arora
Discovery Home office in sector 81

2. Ramandeep (Sardar)
Reality Home office in sector 81

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C

chakri chowdary

from Virudunagar, Tamil Nadu

Jun 11, 2018

Sir this is nugala chakri .I had paid my processing fees three times .So please send my refund fees back .my hall ticket no.[protected] and my account no.[protected]

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Sir,
I made a netbanking transaction to wbjee counselling today at
13:10:46. Of rs 517.70 by axis netbanking with transaction id nuti[protected], but did not receive
The payment receipt (E - challan) although the transaction was successful.
Please provide me the receipt. My email id is [protected]@gmail.com
Thanking you.
Amit mukherjee
Ph no [protected]
Email [protected]@gmail.com

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S

Sk Jahid

from Kolkata, West Bengal

Jun 11, 2018

I have paid my electricity bill in wbsedcl official website through upi under bill desk payment option. Transaction is successful but beneficiary did not get money. What can I do? Plz help me.
Amount-2039.77
Upi Transaction id[protected]

non receiving of e - challan (payment receipt) - Comment #3125516 - Image #0

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R

realbalkar

from Udaipur, Rajasthan

Jun 14, 2018

I have done a payment through billdesk.
My transaction is not done but my bank
account debited 379 rupees . So please
return my rupees.

non receiving of e - challan (payment receipt) - Comment #3129003 - Image #0

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realbalkar's reply, Jun 12, 2018

My transaction reference no is
NVH16385075566

A

apchary

from Hyderabad, Telangana

Mar 3, 2022

i paid e challan on[protected] for rs 683.amount deducted but not updated in e challan app TS
REF NUM[protected]

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Address: Dungarpur, Rajasthan, 314001

I have made the transaction using tez app to pay the bill with following details
Details
Ajmer vidhyut vitran nigam limited
Bill number: [protected]
K number:[protected]
Transaction made on 3 june 2018
Google transaction id: cicagkcmoeutra
Billdeskid: bdgo[protected]okhdfcbank
Upi id:[protected]

I have also attached the screenshot of the receipt

I have even raised the dispute and tez app says it is settled and there is no issue from their side and the money is also transferred to you guys but i am still able to see my bill amount on this following website.

You can check on this website
https://pgi.billdesk.com/pgidsk/pgmerc/rvvnlaj/RVVNLAJDetails.jsp

Write the bill number attached and my email id you will get an amount greater than i have paid which is because it pass the last submission date.

Shanu

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Address: Mumbai City, Maharashtra

I paid a bill for rs 3630/- through billdesk on 07/06/2018 for reliance energy mumbai with a failure status pbe 10002. My bank account has been debited
By rs 3630/-. The reliance energy transaction reference no as shown in the receipt is nhmp[protected].
My mail id is [protected]@gmail.com.
Kindly look at your end & let me know the status of the transaction.

Thanks

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M

miralpatel309

from Mumbai, Maharashtra

Jun 13, 2018

On dt 3/06/18 i try to book irctc ticket from mu mobile.amount491.80 rs is deducted from my icici account but ticket can not book. Plz refund me same deducted amount.
My transection reference no is[protected]

BillDesk Complaints & Reviews

File a complaint to BillDesk

BillDesk reviews & complaints page 170

poor disposal of complaints

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I have done the transaction through my card for tslprb the money of rs 1700 has been deducted but my payment status is showing not success

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non crediting of transaction amount

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i am complaining about payment of electric bill to sbpdcl through bill desk

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amount deducted from account of bsnl bill

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payment for bsnl mobile prepaid recharge not processed

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refund 376 rupees

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amount deducted but didn't go through

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money got deducted but payment was not successful

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not able download e challan

payment not received by lic

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amount deducted but not paid even not returned and I am doubt about it should paid after some days or returning to my account

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double transaction failed

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non receiving of payment receipt

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online payment failed, still money deducted and not credited back since 2 months.

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transaction error but amount deducted from account

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i am complaining about that money is deducted from my account but the transaction was not show successful.

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non receiving of e - challan (payment receipt)

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ajmer vidyut vitran nigam limited electricity bill payment issue

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reliance energy bill payment

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