Claimed

BillDesk Complaints & Reviews

www.billdesk.com

1

Updated: Nov 7, 2025

Complaints 5422

Resolved

656

Unresolved

4766

So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk

BillDesk reviews & complaints page 167

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Medak, Andhra Pradesh, 502032

Website: bill desk

Sir,,

I was paid july 2018 power bill amount 388.77/. Thru icici net banking. Dated on 23/08/2018... But bill not delivered sofar.. But amount was debited from my account. I am unable to know what s wrong in bill desk? I was paid other bills,, that bills came... But the following sc no. Bill not came even i paid thru net banking. Do what is necessary plz for the coplaint.

Here i am giving the details

Sc no:[protected]
Usc:[protected]

Paid thru bill desk from icici net banking

BillDesk customer support has been notified about the posted complaint.

View replies

S

Smithraj

from Puducherry, Puducherry

Aug 29, 2018

I am smithraj pr, I am trying to recharge my vodafone postpiad/prepaid numbers on 29 Aug 2018 (0.57 hrs), amount Rs 590 & Rs 199 but the payment was successful (the amount was debited fm my pnb acct, image attached)and I am not get any successful receipt from vodafonne and mobile not recharged. So kindly return the amount to my acct

K

Kurmi Ashish Verma

from Allahabad, Uttar Pradesh

Aug 31, 2018

Mere pese kat gYe the bapas kab aynge

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411038

Website: mspublic.msrtcors.com/ticket_booking/index.php

Transaction number - p1808242104101668872797
Paid to - billdeskpg. [protected]@icici
Amount - 275.68/-

I was booking my ticket but it didn't worked but my money was transferred.
Phone pay says transaction from their end was processed. Please transfer my money back. It was on 24 aug 2018. Time around 10 pm. I didn't received any emails or sms from msrtc also.

BillDesk customer support has been notified about the posted complaint.

View replies

A

Aditya Dhage

from Kolhapur, Maharashtra

Aug 30, 2018

I got my money back in a day after registering the complaint

M

Mrunal Katle

from Mumbai, Maharashtra

Oct 16, 2019

I had done bus booking for 18/10/19. I did payment through google pay. The payment was successful but i didn't got the confirmation of ticket. Please get my refund back.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Hello I made a payment of 1100 through online banking from sbi bank for online exam conducted by IIT Madras .
Money has been deducted from my account .
But I am getting the message sorry unable to process your transaction . Can you plz let me at what is status of my payment or revert back the money.
Red no of transaction: IGAEFXLLT7
Notify me through this mail id
[protected]@gmail.com

Aug 28, 2018

Complaint marked as Resolved

Please do respond as last date for payment is 2sep only .

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I recharged my dishtv on 26 /08/18 by Google tez . The amount was deducted from my account but still it is showing that waiting for confirmation. I hope that you will fix this soon. I asked the the people from the Google also but they said that they have forwarded the amount and even they are waiting for confirmation the people of dishtv also said the same thing

BillDesk customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Dear sir,
I paid rs. 1127 to uhbvn through billdesk gateway for electricity bill payment from my sbi a/c. No.[protected] on 28.7.18 at 9:30 am the amount deducted from my a/c. But could not credit in the electricity bill id [protected] as no receipt came from uhbvn. Kndly provide me the status of my transaction id [protected]. & i[censored]nsuccess then refund the amount in my above icicibank a/c. Immedietly
Vikas denia
Email id - [protected]@gmail.com
Mobile no - [protected]

BillDesk customer support has been notified about the posted complaint.

View replies

U

Uppili Pranavane

from Mumbai, Maharashtra

Aug 28, 2018

I raised a dispute for the transaction, but the dispute is not solved. The bank side and the payee side everything is clear, bill desk has lots of issues.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi,

I was making payment to bescom for rs 566 but at that time it was not deducted. When i enquired at icici customer care then they said that it is stuck at bill desk.
The payment has allready done to bescom for rs.566.

Kindly return the money to my icici account.

Please find below the sms revived few hours later after payment of rs 566 to bescom
_ —
Dear customer, your account xx9862 has been debited with inr 566.00 on 25-aug-18. Info: bil*onl*[protected]*bill de. The available balance is inr *.99. For dispute, call [protected].
—

Regards,
[censored]al ranjan
[censored][protected]@yahoo.co.in
[protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500072

Dear sir,
We have paid telangana electricity bill for usc no :[protected] for 2436 pad through bill desk dt:20 th aug at 15 hrs with txn no:nic[protected] and 2438 inr has been debited from my icici bank. It is found that the said amount is not credited into electricity board.
Plz look into this matter as electricity officials are taking action against us,
I regularly pay from this mode and never faced this problem. Plz address as early as possible.

Thanks and regards
M srinivasa chary
[protected]

BillDesk customer support has been notified about the posted complaint.

Aug 26, 2018

Updated by srinivas chary madabushi Dear Sir,

Plz address the issue if paid plz provide the information to show the officials.

Regards

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Muktsar, Punjab, 152026

I had made a net banking transaction of rupees 5709/-. But transaction got failed and on the billdesk page i got an error with message ("please try later"). But amount got deducted from my icici bank accout. Later i checked with bank, they said transaction is successful, please check with merchant.

Below are the details of this transaction. I request you to refund the amount of rupees 5709/- deducted from my bank account.

1. Transaction id : [protected]
2. Date and approximate time of transaction: 26-aug-2018, 08:57 am
4. Bank name : icici bank
6. Payment gateway : bill desk
7. Amount in rs. 5790/-

I tried calling on below nos mentioned at link (https://billpayment.pspcl.in/pgBillPay.aspx?uc=BillPayAdvance), but no one is picking up the phone.
[protected],[protected],[protected],[protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600053

Website: Billdesk

My online payment to nptel failed to process the transaction after debiting my account of rupees 2238.94. The money was not paid to nptel so please refund the money to my account. I made this transaction on 24/08/18 at 19:07. My transaction details :

Rs.2238.94 spent on pos/ecom using ib debit card on 24/08/18 19:07 at iitmadras mumbai from ac:xxx553083. Bal:261.94 cr - indian bank

I am very hopeless as i want to pay my exam fees. 27th august is the last date for payment, only 3 days more. So please understand my situation and refund my money within 10 to 24 hours.

BillDesk customer support has been notified about the posted complaint.

View replies

S

Shreya A S

Mar 16, 2019

My online payment to nptel failed to process the transaction after debiting my account of rupees 2217.98 The money was not paid to nptel so please refund the money to my account.

S

Satyam Gijre

from Pune, Maharashtra

Mar 17, 2019

My online payment to nptel failed to process the transaction after debiting my account of rupees 1100.00 The money was not paid to nptel so please refund the money to my account.

D

Dharshu Tk

Aug 23, 2021

My online payment to nptel failed to process the transaction after debiting my account of rupees 2000.pls refund my money

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

सर
13/08/2018 को mdsu ptet कॉउंसलिंग 2018 के लिए मैंने रजिस्ट्रेशन फीस (22000 रु.) जमा करने के लिए icici debit card के द्वारा ऑनलाइन ट्रांसेक्शन का चुनाव किया, और मेरे द्वारा पहला ट्रांसेक्शन फ़ैल हो गया तत्पश्चात मैंने दूसरा ट्रांसेक्शन किया और रजिस्ट्रेशन सफल रहा, परंतु फेल्ड ट्रांसेक्शन के रूपये 22000+23 रु भी डेबिटेड हो गए। अतः मेंरे द्वारा किये गए दोनों ट्रांसेक्शन से रुपये (22000+23)+ (22000+23)डेबिटेड हो गए।
अतः कृपया तकनीकी कारण से मेंरे द्वारा जमा हुए अतिरिक्त रूपये 22000 वाले ट्रांसेक्शन फीस को वापस शीघ्र लौटाया जाये।
धन्यवाद।
ट्रांसेक्शन का विवरण
S. No. Date transaction no. Rs. (Debited)
1. 13/08/2018 txn#2606606 rs.- 22, 023.60
2. 13/08/2018 txn#9138534 rs.- 22, 023.60
Ptet challan no. 12199004

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

सर
04/07/2018 को mdsu ptet कॉउंसलिंग 2018 के लिए मैंने रजिस्ट्रेशन फीस (5000 रु.) जमा करने के लिए sbi debit card के द्वारा ऑनलाइन ट्रांसेक्शन का चुनाव किया, और मेरे द्वारा पहला ट्रांसेक्शन फ़ैल हो गया तत्पश्चात मैंने दूसरा ट्रांसेक्शन किया और रजिस्ट्रेशन सफल रहा, परंतु फेल्ड ट्रांसेक्शन के रूपये5000+59 रु भी डेबिटेड हो गए। अतः मेंरे द्वारा किये गए दोनों ट्रांसेक्शन से रुपये (5000+59)+ (5000+59)डेबिटेड हो गए।
अतः कृपया तकनीकी कारण से मेंरे द्वारा जमा हुए अतिरिक्त रूपये 5000 वाले ट्रांसेक्शन फीस को वापस शीघ्र लौटाया जाये।
धन्यवाद।
ट्रांसेक्शन का विवरण
S. No. Date transaction no. Rs. (Debited)
1. 04/07/2018 txn#846879 rs.-5059
2. 04/07/2018 txn#847692 rs.-5059
Ptet challan no. 11143656

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had made a payment of rs.478.8 on[protected] for my vodafone postpaid number through tez. The payment was failed but the money was debited from my account.
The refund should have been made in 7 working days, but i still haven't received any. I have thereby attached a screenshot of my tez transaction page with the required details in it.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar, 800001

Website: SBPDCL

After observing the bill, we can find that an average consumption of electric units in past 11 month was 5500 units and in this month, it has hiked to more than 11000 unit i.e just double.

This is ingenuine. Send your meter reader and ask him to recheck the reading from the electric meter installed at our premises.

Bill no.- [protected]
Consumer No.[protected]
Name of organisation - TIME CENTRE FOR LEARNING LTD

BillDesk customer support has been notified about the posted complaint.

View replies

H

hgautam78

from Jaipur, Rajasthan

Aug 23, 2018

I’m Harshit Gautam
Jvvnl kno - [protected]
07 Aug 2018 7504₹ payment by tez app and failed by billdesk i tried to call again and again but no proper response by google tez executives till now

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Nainital, Uttarakhand, 263139

Website: HNBUMEU BILLDESK MUMBAI MAH

Dear Team
As i was payment BSC Nursing fee of rs 1515 through SBI Bank credit card .
And it was failure one time and i was doing it another time the fee was deducted in my account twice . So Kindly refund the one time fee in to my credit card. I am hear attached screen shot of payment deduction in my credit card. I was also complaint in school contact no.
The Payment was deducted in the name of "HNBUMEU BILLDESK MUMBAI MAH"

BillDesk customer support has been notified about the posted complaint.

View replies

P

primisro

from Gurgaon, Haryana

Aug 21, 2018

I have ordered Pizza online from DOMINOS on 18th aug 2018.and payment was done from PAYTM through billdeskfood1. Money was debited from my account but order was not placed. Please help me to get back my money

ORDERID :NPT[protected]
Transaction ID:[protected]

R

rattan bhandari

from Bengaluru, Karnataka

Aug 24, 2018

Sir I paid for Pspcl bill amount 60 RS for the month August 18. My consumer number is [protected]. Receipt not showing on. Send me receipt.
RattanSingh.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Website: www.billdesk.com

Dear sir,
I paid rs.9855/- to uppcl (Urban) through billdesk gateway for electricity bill payment from my icicibank a/c. No.[protected] on 18.8.18 at 22.36. The amount deducted from my a/c. But could not credit in the electricity bill id [protected] as no receipt came from uppcl. Kndly provide me the status of my transaction id [protected]. & i[censored]nsuccess then refund the amount in my above icicibank a/c. Immediately.
(Shanker lal kalra)
Mobile no. [protected],, [protected]
R/o b-327, sector-122, noida

BillDesk customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: 453441

Website: www.nsdlpancard.com

I am submitting the pan application using your billdesk online payment gateway portal and the amount is deducted from my bank account but suddenly your portal shows error occur..
Transaction id:
Ici0ede49b39a2d4f358100ea3ba9a33
Credited amount to [protected]@icici payment of 106.
I want my money refund to my account..
My upi address is :- [protected]@ybl

BillDesk customer support has been notified about the posted complaint.

View replies

K

kaoshlesh2411

from Kolkata, West Bengal

Aug 13, 2018

I have made a paymeny through billdesk via phone pay as a monthly bill of electricity but same is not yet credited till date vide transaction no. HDF199394B7B3C64C929A3B8509402B893D

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 14, 2018

To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

S

Shinerkd

Jul 19, 2021

I have applied new PAN application today19.07.2021 & paid amount through billdesk(UPI), but your portel shown as PAN application error&amount deducted from my account.So refund money in my account(amt:₹106.90).

Helpful

3 other people found this review helpful

3 found this helpful

3 Comments

Post your Comment

Comment Guidelines

Address: Jalpaiguri, West Bengal, 736121

Sir,

I am a customer in state bank of india, alipurduar court branch, ifsc no-sbin0000005. I performed an online payment of electric bill through wbsedcl app on 5/8/1018 at 16:11:29 using bhim app. The upi ref no. Is[protected]. The deducted amount is 2407.16.
The invoice number is[protected] and the transaction status is showing failed in wbsedcl.
The consumer id of wbsedcl is[protected].
I had make a complain in this regard to sbi (Suport. [protected]@sbi.co.in). They confirmed that the amount is successfully transferred to wbsedcl.

Therefore the you are request to look on this matter and refund the deducted amount.

Aug 16, 2018

Complaint marked as Resolved

I received my transaction amount...thanks

BillDesk customer support has been notified about the posted complaint.

View replies

N

Nitesh Ramani

from Ahmedabad, Gujarat

Aug 21, 2018

SIR I HAVE MAKE PAYMENT TO LIC FOR INSURANCE AND I HAVE RECEIVED MASSAGE "You have made an online payment of INR 12488.82 with Transaction ID [protected] towards payee BILL DESK BPC from your Account XXXXXXXX0037 on Aug, 13, 2018 at 21:50 hours "

BUR RECEIPT NOT GENERAted

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: www.wbsedcl.in

I have made the payment of electricity bill of WBSEDCL against consumer ID[protected] with the getaway of BILLDESK through SBI net banking. But the transaction was unsuccessful and amount Rs.3714.25 ( Billing amount Rs.3711.89) debited from my SBI account.
Please take necessary action so that the amount is refuned in my account.
Transaction ID- IGAECDJHA2
Payment ref. No.- NSBI[protected]IGAECDJHA2
Transfer to[protected]
Dated-- 3rd August, 2018.

Aug 5, 2018

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

Aug 06, 2018

Updated by tasosu Time-- 8:29 p.m.

Aug 06, 2018

Updated by tasosu Next

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

सर ptepमें सलेक्शन होने पर 12 जुलाई को ptetmdsu में 22000 रूपये नेट बैंकिंग द्वारा सेन्ट्रल बैंक ऑफ़ इंडिया से पेमेंट किया परन्तु ट्रांजिक्शन फ़ैल बताया गया और अलॉटमेंट लेटर भी प्रिंट नहीं हुआ परन्तु मेरे बैंक अकाउंट से 22023 रूपये काट लिए गए लास्ट डेट होने से 13 जुलाई को icici बैंक से चालान द्वारा दुबारा फीस जमा करी और कैरियर पॉइंट कोटा में रिपोटिंग दे दी अब मुझे नेट बैंकिंग से कटे रूपये वापस रिफंड दिलाने की कृपा करें ।
धन्यवाद सर
कोर्स 4year bsc.bed instigated corse
Roll .no. 440528
Name Arpit jain village pirawa
Email. [protected]@gmail.com
Thank sir

BillDesk customer support has been notified about the posted complaint.

View replies

A

A2 Z

from Chennai, Tamil Nadu

Aug 7, 2018

I recharged my jio number on 26th of july 2018. Although the amount of rs 349 was deducted from my bank account, but the recharged has not been done neither the amount was refunded and also I am sending a mail request but there is no reply.

N

nikhilkhanna33

from Delhi, Delhi

Aug 14, 2018

Hi Team

I have made a sbi credit card payment using ICICI netbanking and my amount has been deducted from ICICI bank but not yet credited in SBI bank.

D

Dvdgdhegxggdhdgxdhdhgdhd

from Raipur, Chhattisgarh

Aug 17, 2018

Sir Billdesk received my money 16, 591 rupees by UPI but doesn't pay my LIC premium

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Sir/madam
I have paid online payment through billdesk by uco ebanking to apdcl electricity bill (My bijulee apps) consumer id:[protected] rs, 2643/- but payment status got failure on 01 august 2018. But money debited from my a/c. And account debited ref. No.[protected].
So. I request refund my money to a/c

My billdesk transaction details
Trans. Id:nuco[protected]
Ref. No. M185862420180801214350
Time: 21:44:07

From
Pranjal saikia

BillDesk customer support has been notified about the posted complaint.

View replies

D

Dvdgdhegxggdhdgxdhdhgdhd

from Raipur, Chhattisgarh

Aug 17, 2018

Sir Billdesk received my money 16, 591 rupees by UPI but doesn't pay my LIC premium

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines