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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 167

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A
Adhityha
from Avinashi, Tamil Nadu
Aug 22, 2018
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I had made a payment of rs.478.8 on[protected] for my vodafone postpaid number through tez. The payment was failed but the money was debited from my account.
The refund should have been made in 7 working days, but i still haven't received any. I have thereby attached a screenshot of my tez transaction page with the required details in it.
+1 photos
BillDesk customer support has been notified about the posted complaint.
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    M
    Megha Mukul
    from Mumbai, Maharashtra
    Aug 21, 2018
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    Address: Patna, Bihar, 800001
    Website: SBPDCL

    After observing the bill, we can find that an average consumption of electric units in past 11 month was 5500 units and in this month, it has hiked to more than 11000 unit i.e just double.

    This is ingenuine. Send your meter reader and ask him to recheck the reading from the electric meter installed at our premises.

    Bill no.- [protected]
    Consumer No.[protected]
    Name of organisation - TIME CENTRE FOR LEARNING LTD
    BillDesk customer support has been notified about the posted complaint.
    I’m Harshit Gautam
    Jvvnl kno - [protected]
    07 Aug 2018 7504₹ payment by tez app and failed by billdesk i tried to call again and again but no proper response by google tez executives till now

    regarding sudden hike in electricity bill- sbpdcl - Comment #3190406 - Image #0
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      T
      Tanishq Haldwani Cashier
      from Kichha, Uttarakhand
      Aug 20, 2018
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      Address: Nainital, Uttarakhand, 263139
      Website: HNBUMEU BILLDESK MUMBAI MAH

      Dear Team
      As i was payment BSC Nursing fee of rs 1515 through SBI Bank credit card .
      And it was failure one time and i was doing it another time the fee was deducted in my account twice . So Kindly refund the one time fee in to my credit card. I am hear attached screen shot of payment deduction in my credit card. I was also complaint in school contact no.
      The Payment was deducted in the name of "HNBUMEU BILLDESK MUMBAI MAH"
      +1 photos
      BillDesk customer support has been notified about the posted complaint.
      I have ordered Pizza online from DOMINOS on 18th aug 2018.and payment was done from PAYTM through billdeskfood1. Money was debited from my account but order was not placed. Please help me to get back my money

      ORDERID :NPT[protected]
      Transaction ID:[protected]

      payment deducted twice but not refunded till date - Comment #3189110 - Image #0
      Sir I paid for Pspcl bill amount 60 RS for the month August 18. My consumer number is [protected]. Receipt not showing on. Send me receipt.
      RattanSingh.
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        J
        Jalaj Kalra
        from Delhi, Delhi
        Aug 18, 2018
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        Website: www.billdesk.com

        Dear sir,
        I paid rs.9855/- to uppcl (Urban) through billdesk gateway for electricity bill payment from my icicibank a/c. No.[protected] on 18.8.18 at 22.36. The amount deducted from my a/c. But could not credit in the electricity bill id [protected] as no receipt came from uppcl. Kndly provide me the status of my transaction id [protected]. & i[censored]nsuccess then refund the amount in my above icicibank a/c. Immediately.
        (Shanker lal kalra)
        Mobile no. [protected],, [protected]
        R/o b-327, sector-122, noida
        BillDesk customer support has been notified about the posted complaint.
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          P
          prajapati3098
          from Bhopal, Madhya Pradesh
          Aug 12, 2018
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          Address: 453441
          Website: www.nsdlpancard.com

          I am submitting the pan application using your billdesk online payment gateway portal and the amount is deducted from my bank account but suddenly your portal shows error occur..
          Transaction id:
          Ici0ede49b39a2d4f358100ea3ba9a33
          Credited amount to [protected]@icici payment of 106.
          I want my money refund to my account..
          My upi address is :- [protected]@ybl
          BillDesk customer support has been notified about the posted complaint.
          I have made a paymeny through billdesk via phone pay as a monthly bill of electricity but same is not yet credited till date vide transaction no. HDF199394B7B3C64C929A3B8509402B893D
          To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
          I have applied new PAN application today19.07.2021 & paid amount through billdesk(UPI), but your portel shown as PAN application error&amount deducted from my account.So refund money in my account(amt:₹106.90).

          nsdl pan card portal amount deducted from my account - Comment #3862832 - Image #0
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            N
            nabakumar154
            from Alipurduar, West Bengal
            Aug 12, 2018
            Resolved
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            Resolved

            Address: Jalpaiguri, West Bengal, 736121

            Sir,

            I am a customer in state bank of india, alipurduar court branch, ifsc no-sbin0000005. I performed an online payment of electric bill through wbsedcl app on 5/8/1018 at 16:11:29 using bhim app. The upi ref no. Is[protected]. The deducted amount is 2407.16.
            The invoice number is[protected] and the transaction status is showing failed in wbsedcl.
            The consumer id of wbsedcl is[protected].
            I had make a complain in this regard to sbi (Suport. [protected]@sbi.co.in). They confirmed that the amount is successfully transferred to wbsedcl.


            Therefore the you are request to look on this matter and refund the deducted amount.
            Aug 16, 2018
            Complaint marked as Resolved 
            I received my transaction amount...thanks
            BillDesk customer support has been notified about the posted complaint.
            SIR I HAVE MAKE PAYMENT TO LIC FOR INSURANCE AND I HAVE RECEIVED MASSAGE "You have made an online payment of INR 12488.82 with Transaction ID [protected] towards payee BILL DESK BPC from your Account XXXXXXXX0037 on Aug, 13, 2018 at 21:50 hours "

            BUR RECEIPT NOT GENERAted
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              T
              tasosu
              from Bardhaman, West Bengal
              Aug 5, 2018
              Resolved
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              Resolved

              Website: www.wbsedcl.in

              I have made the payment of electricity bill of WBSEDCL against consumer ID[protected] with the getaway of BILLDESK through SBI net banking. But the transaction was unsuccessful and amount Rs.3714.25 ( Billing amount Rs.3711.89) debited from my SBI account.
              Please take necessary action so that the amount is refuned in my account.
              Transaction ID- IGAECDJHA2
              Payment ref. No.- NSBI[protected]IGAECDJHA2
              Transfer to[protected]
              Dated-- 3rd August, 2018.
              Aug 5, 2018
              Complaint marked as Resolved 
              BillDesk customer support has been notified about the posted complaint.
              Aug 06, 2018
              Updated by tasosu
              Time-- 8:29 p.m.

              Aug 06, 2018
              Updated by tasosu
              Next

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                A
                Arpit jain babu
                from Rajaldesar, Rajasthan
                Aug 4, 2018
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                सर ptepमें सलेक्शन होने पर 12 जुलाई को ptetmdsu में 22000 रूपये नेट बैंकिंग द्वारा सेन्ट्रल बैंक ऑफ़ इंडिया से पेमेंट किया परन्तु ट्रांजिक्शन फ़ैल बताया गया और अलॉटमेंट लेटर भी प्रिंट नहीं हुआ परन्तु मेरे बैंक अकाउंट से 22023 रूपये काट लिए गए लास्ट डेट होने से 13 जुलाई को icici बैंक से चालान द्वारा दुबारा फीस जमा करी और कैरियर पॉइंट कोटा में रिपोटिंग दे दी अब मुझे नेट बैंकिंग से कटे रूपये वापस रिफंड दिलाने की कृपा करें ।
                धन्यवाद सर
                कोर्स 4year bsc.bed instigated corse
                Roll .no. 440528
                Name Arpit jain village pirawa
                Email. [protected]@gmail.com
                Thank sir
                BillDesk customer support has been notified about the posted complaint.
                I recharged my jio number on 26th of july 2018. Although the amount of rs 349 was deducted from my bank account, but the recharged has not been done neither the amount was refunded and also I am sending a mail request but there is no reply.
                Hi Team

                I have made a sbi credit card payment using ICICI netbanking and my amount has been deducted from ICICI bank but not yet credited in SBI bank.

                ptetmdsu fees - Comment #3183878 - Image #0
                ptetmdsu fees - Comment #3183878 - Image #1
                Sir Billdesk received my money 16, 591 rupees by UPI but doesn't pay my LIC premium
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                  P
                  PranjalSaikia
                  from Kakching, Manipur
                  Aug 3, 2018
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                  Sir/madam
                  I have paid online payment through billdesk by uco ebanking to apdcl electricity bill (My bijulee apps) consumer id:[protected] rs, 2643/- but payment status got failure on 01 august 2018. But money debited from my a/c. And account debited ref. No.[protected].
                  So. I request refund my money to a/c

                  My billdesk transaction details
                  Trans. Id:nuco[protected]
                  Ref. No. M185862420180801214350
                  Time: 21:44:07

                  From
                  Pranjal saikia
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Sir Billdesk received my money 16, 591 rupees by UPI but doesn't pay my LIC premium
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                    S
                    subhasissa
                    from Kolkata, West Bengal
                    Aug 2, 2018
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                    Address: Hooghly, West Bengal, 712203
                    Website: shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp

                    I have made payment to vodafone on 02/08/2018 at around 21:50 hrs for online recharge to prepaid mobile no:[protected] through axis bank, serampore branch, internet banking of rs. 458/= & debited from my bank account accordingly.
                    After transaction the following message have been displayed on the screen:
                    "vodafone india (With logo of vodafone india)
                    Hello!
                    Looks like the transaction status is pending at bank end. Please wait for 1 hour before transacting again.
                    Transaction id: nuti[protected]"
                    But till time, the amount of rs.458/= is neither credited to the said mobile no. A/c nor credited to the bank account.
                    Kindly confirm whether the above amount is received & transferred to vodafone prepaid mobile a/c or not
                    BillDesk customer support has been notified about the posted complaint.
                    Aug 04, 2018
                    Updated by subhasissa
                    Transaction id: nuti[protected]" till time, the amount of rs.458/= is neither credited to that prepaid mobile no. A/c nor credited back to the bank account. I am very much worried because two days have already been passed.
                    Aug 06, 2018
                    Updated by subhasissa
                    COMPLAINT ID: 2037113 DT.02/08/18. Three(3) days have already been passed. you have told that to wait for two or three working days. But still the matter is not resolved. pl. credit back the amount of Rs.458/- to my bank account.
                    Hi, thank you for reaching out. Please refer to this link: https://application.axisbank.co.in/webforms/axis-support/issues/FraudDispute-Dis... to report the disputed transaction. Regards, Team Axis Bank
                    subhasissa's [Complaint's author] reply, Aug 4, 2018
                    Transaction id: nuti6543437787" till time, the amount of rs.458/= is neither credited to that prepaid mobile no. A/c nor credited back to the bank account. I am very much worried because two days have already been passed.
                    I have a transaction towards payment of SBI credit card on 4/8/2018, Money deducted from my UBI account but receipt not generated, I am not in a position to know whether transaction was successful or not. I have mail to [protected]@bildesk.com but yet to get any response. Transaction ID SBICARD/[protected].
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                      G
                      Guru2112
                      from Mohali, Punjab
                      Aug 2, 2018
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                      Address: 140603
                      Website: PSPCL Bill desk

                      Hi,
                      Today i had done bill payment of 6800 rs on pspcl website for account no :z74bs226077m on the name of priti gupta via bill desk the transaction no for the same is[protected] via icici bank account but the receipt has not been generated despite the amount deduction from account. So i request you to kindly issue the receipt or refund the amount to my account so that i can make payment accordingly.
                      Thanks
                      BillDesk customer support has been notified about the posted complaint.
                      Dear sir,
                      I am Ramesh kannan and my issue is a TMB Netbanking transaction was successfully while recharge of my jio phone no [protected] but payment was debited in my account, and transaction id was given below
                      Transaction reference no:12565442
                      But message was not came to mobile from reliance jio
                      So kindly solve my problem sir
                      Thanking you
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                        G
                        gpvel6
                        from Chennai, Tamil Nadu
                        Aug 2, 2018
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                        Hai i was did recharge my jio in my number.
                        This is your payment gateway i know. The online transaction suddenly exhausted due to unexpected error so at that time my amount was debited and also plan was not activated. After i was seen my payment history this id was mentioned.
                        E-banking:93136721/nbbr[protected]/billsesk.
                        Please take an action and reply to me whenever you see this mail else i will complaint against your gateway at this id.
                        Thanks
                        +1 photos
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                          S
                          spaul@1234
                          from Chilakalurupet, Andhra Pradesh
                          Aug 1, 2018
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                          Sir
                          I have been paying my cesc bill regularly through your gateway but on[protected] an amount of rs.2250 has been paid double in respect of single customer id no.[protected] which has been done on confusion. You please sent back the amount in my bank account 9canara bank)
                          Samir paul advocate
                          315 kabi nabin sen road, kolkata-28
                          [protected]

                          On[protected] i had to pay my two cesc bill out of which one was of rs.2250 (Customer id-[protected] and another was of rs.140/- (Customer id-[protected]). When i paid the amount of rs.2250 on[protected] at about 10.45 night the receipt of the payment could not come out even no signal came to me that payment has been made as a result i paid the same through your bill desk gateway second time at about 10.51 night for smoother way so that payment is made other wise there was every chance to disconnect. Today i am finding that the payment of rs.2250 has been made two times instead of single payment and excess payment has been made to you which is transpiring in my pass book as payment to bill desk mumbai vide no.40051152. Which is inadvertent. You please send back the said amount of rs.2250/ - showed in your account paid by me, in my bank account
                          Samir paul
                          BillDesk customer support has been notified about the posted complaint.
                          I paid my BSNL landline bill from my citi Bank CC. Amount got deducted by my card but its not reflected in BSNL portol.
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                            V
                            v.abhijith02
                            from Ernakulam, Kerala
                            Jul 30, 2018
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                            Hi,
                            One month ago i done a recharge videocon d2h through tez app to
                            "billdesk. [protected]@icici" and the payment got failed after pay billdesk.

                            Here are the payment details:

                            Date : 27-june-2018
                            From : v. [protected]@okicici
                            Issuer bank : standard chartered
                            Google transaction id : cicagkc81d6vfg
                            Upi transaction id :[protected]
                            Please refund my debited money asap.
                            BillDesk customer support has been notified about the posted complaint.
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                              A
                              antara singh
                              from Hyderabad, Telangana
                              Jul 25, 2018
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                              Address: 500025

                              I have made payment of rs 34, 000/- to mileseducation on 17:20 hours on 25th july 2018 after submitting otp i have received the amount is deducted from my debit card but there is no confirmation on the payment gateway page instead error is showing is as "transaction in progress in another tab/window." kindly look into matter and sort the issue because i need to clear payment asap
                              BillDesk customer support has been notified about the posted complaint.
                              I have made a payment of rs 1171 with the transaction reference number is NHMP[protected]
                              In Billdesk Gateway status message is showing that this transaction reference number is not valid
                              pls help
                              kamalika ray
                              [protected]
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                                B
                                bantu_biet
                                from Mumbai, Maharashtra
                                Jul 25, 2018
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                                Address: 345021

                                I have made payment rs 22000 through online banking on 12 july 2018 transaction reference no-nici[protected] for bed admission (Candidate roll no-276334) to ptetmdsu. My money got debited but message received by ptet with error "reasons: sorry! Transaction fail. College allotment letter also did not generate. Again i made payment through debit card and this time it went successful.
                                Money which i paid first time rs 22000 (Transaction reference no-nici[protected]) did not come yet.
                                Pl refund my amount at earliest.
                                BillDesk customer support has been notified about the posted complaint.
                                I paid my Tata power bill of Rs.1501/-vide[protected].dt.21/7/18 from ICICI bank through net banking but later shows transaction could not processed
                                the said amount deducted.

                                If not credited to my Tata power Customer ID.[protected]
                                please refund to my account

                                Thanks
                                Jose Thekinyath
                                Sir i have done pay bill electricity bill of CSPDCL by the reference number[protected] of my upi so sir why it is not done and also not refund in my bank account
                                I made a payment of rs 1150 on[protected] amount deducted from my account but it is still processing i did the payment in tez by upi...but im not able to raise any complaint in that app.please check and resolve the problem as soon as possible..

                                transactions fail ptetmdsu 2018 - Comment #3172497 - Image #0
                                nischal rt's reply, Aug 1, 2018
                                I made a payment of RS 1150 on 28-06-2018 in tez mobile app the amount deducted from my account but payment is still processing please check and do the needfull...
                                10:20:36 [protected] [protected] billdeskmumbaimhin-23/07/18 10:20:36/3451 33 212.00

                                the above details are copied and pasted from bank page for yr. Information. Transacted today. But not credited to apspdcl.Account no.[protected]...Cosumer no.
                                It is a failed transaction. Pl. Revert the amt to the bank please...
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                                  R
                                  ramakrishna vedantham
                                  from Delhi, Delhi
                                  Jul 25, 2018
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                                  Website: www.tspsc.gov.in

                                  Hi,

                                  Against the tspsc id ts[protected], two times payment done for the vro post application.
                                  On 29 th i performed transaction but it got failed.
                                  Again on 30th i performed successful transaction.

                                  When i enquired about 29th transaction, sbi gate way people say that it was also a succesful transction with merchant order no cggvro[protected] for amount 285.90 rs.
                                  Please revert back this amount to my icici bank account as payment is done twice.

                                  Thanks,
                                  Ramakrishna. V
                                  BillDesk customer support has been notified about the posted complaint.
                                  My transaction not complete but money dedicated pspcl bill amount 2000

                                  refund money for 2 times payment to vro application - Comment #3167596 - Image #0
                                  Dear Sir

                                  We are making payment of Bescom Bill Transaction fail but amount deducted your A/c Transaction No NSYD[protected]

                                  Ramph india Peenya Bangalore my No [protected]
                                  Paid Rs 14000 to IIT BHUBNESWAR ON 17/07/2018 AT 21;50 WITH T.ID IGADZNAFG2. but could not get receipt
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                                    S
                                    Saravanan Ravikumar
                                    Jul 22, 2018
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                                    I made online payment of Rs.714.00 to my lic policy no.[protected] on 19th July 2018. The amount has been deducted from my account but the transaction failed and the amount is not received by LIC.

                                    My transaction reference details:

                                    Narration : NHDF[protected]-LIC OF INDIA
                                    Cheque/Ref. No. :[protected]
                                    Date : 19 Jul 2018

                                    Please refund the deducted amount ASAP.

                                    Regards,
                                    Saravanan R
                                    BillDesk customer support has been notified about the posted complaint.
                                    Sir, i recently payed my apecet counselling fee online.The transaction was failed but money was detucted from my bank. 10day are over but my money was still not credited to my bank.please help me.
                                    The deducted amount is refunded. Thanks
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                                      K
                                      kalyansgr27
                                      from Gurgaon, Haryana
                                      Jul 20, 2018
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                                      Address: West Champaran, Bihar, 845438
                                      Website: Admission DDU Gorakhpur University

                                      I made a payment against DDU Gorakhpur University for 2 nd year admission, my account debited and page not redirected to the merchant site for a while and then an error message shown on the screen.

                                      My admission last date is nearby please help me as soon as possible.
                                      Billdesk is well known and trusted payment gateway if this kind of things happens then what is the difference between billdesk and other payment gateway.
                                      +2 photos
                                      BillDesk customer support has been notified about the posted complaint.
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                                        M
                                        Mulvantray Vyas
                                        from Anand, Gujarat
                                        Jul 19, 2018
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                                        Address: Anand, Gujarat, 388001
                                        Website: billdesk

                                        I have made payment of Rs.346 to Charotar Gas Sahakari Mandli on 11th July using net banking of Statebank of India and also payment of Rs.356 to same party through same bank using Bill-desk on 19th July. The payment has been deducted from my bank account but not paid to the party.

                                        Please refund both these amounts.
                                        Transaction reference No of bank are:IGADYGXHW9 and
                                        IGADZOZTV7 respectively
                                        BillDesk customer support has been notified about the posted complaint.
                                        Sir my payment print is not received

                                        payment deducted by bank but not paid to the party - Comment #3160916 - Image #0
                                        Akhil ranga's reply, Jul 11, 2018
                                        Sir call me and resolve my problem 8198923634
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