BillDesk Complaints & Reviews

Sir/madam
I am unable to download echallan online payment reciept by giving the transaction id as it is showing id is invalid. The payment of rs 500 to wbjee for e counselling regustration was sucessfully done but i cannot download the payment reciept. The payment reciept is compulsory for college admissions and if i dont get the receipt i wont get admission.

Transaction id: nhmp[protected].

Its, my request to you sir to look into this matter as soon as possible because i need the receipt urgently.

My email id: rahi. [protected]@gmail.com

It is to inform that i was made payment of my two lic premium through your application today as per reference no. Mentioned below:-
1. Nsb[protected]gadtiyqw0 for rs.10, 219/- and
2. Nsb[protected]gadtkqap9 for rs.1625.05. The both amounts are debited from my bank account whereas the same is not received by lic authority. Request look into the matter and return the above amounts to my bank accounts at the earliest please.

They even not responding to mails and phone calls. No idea what to do right now. If i feel they will return it and make payment again then they pay what can i do. On the last i paid and failed, then what to do unless paying interest to the party. It was about one week from deduction and they should not be in a position to communicate with me and to bank or merchant.

I made online payment for ipu counselling registration fee of Rs 1000 two times through RBL bank Credit Credit and SBI Debit card.
As during transaction after submitting OTP a privacy error page shown, and i didn't get the receipt/bill of payment.
It happen two times. Date -14/june/2018at02:07 PM IST

Transaction debited to Ggsipuniver.

DEBIT CARD Transaction no. is NU[protected]GGSIPUNIVER

My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.

Help me Please

Sir
My previous compain with id 1983150 regading payment receipt is still unsolved.
My payment of rs 517 was done on 09/06/2018 towards wbjee with trid -
Nuti[protected]. Kindly look into this matter in urgent basis as the receipt is necessary for admission and send it in my mail address.
Thanking you
Amit mukherjee
Email: [protected]@gmail.com

Hi Team,

Transaction made on 9-Apr-2018 for a utilities bill payment o[censored]GVCL of Rs.1150.73 is not received by Vendor.
The transaction is not successfully done.
UGVCL has not received the amount and the amount is deducted and not refunded to my bank account.
Transaction details:
Transaction Ref. No. as per bank:[protected]
Transaction Payment Ref. No. as per UGVCL: [protected]
Amount: Rs.1150.73
Transaction date: 9-Apr-2018 8:03 PM
Transaction Status on UGVCL Portal: "Pending Verification"

Transaction Details on BillDesk:
Merchant Id: UGVCL.
Payment Id: NA,
PGI Ref. No.: LMBK[protected],
Ref. 1: [protected],
Ref. 2: [protected],
Ref. 3: PORTALENERGY,
Date of Txn: 09/04/2018 20:00:42,
Amount (Rs.ps): 1150.73,
Status: TOBECONFIRMED

The payment was made 2 months back. Neither the Vendor got the amount, nor the Bank has got it refunded.

Regards,
Sohil
M:- +91-[protected]

I paid lic premium from icici internet banking which has billdesk as payment portal. The transaction was not completed but money was deducted from account. I had put mail to lic, billdesk as well as icici but none are replying. Billdesk all customer care number are non existing. I did not get any return payment nor the premium is paid till date. Kindly resolve the issue

Hello sir actually i did a payment from my credit card and i had received a message of money deducted from my account but sir which transaction i did that was not successful. I did this transaction saturday approx 1:30 pm but it was not successful yet. For your kind information sir the transaction was about a college form for cuttoff list. Plz sir reply me answer soon.

Sir,
I made a netbanking transaction to wbjee counselling today at
13:10:46. Of rs 517.70 by axis netbanking with transaction id nuti[protected], but did not receive
The payment receipt (E - challan) although the transaction was successful.
Please provide me the receipt. My email id is [protected]@gmail.com
Thanking you.
Amit mukherjee
Ph no [protected]
Email [protected]@gmail.com

I have made the transaction using tez app to pay the bill with following details
Details
Ajmer vidhyut vitran nigam limited
Bill number: [protected]
K number:[protected]
Transaction made on 3 june 2018
Google transaction id: cicagkcmoeutra
Billdeskid: bdgo[protected]okhdfcbank
Upi id:[protected]

I have also attached the screenshot of the receipt

I have even raised the dispute and tez app says it is settled and there is no issue from their side and the money is also transferred to you guys but i am still able to see my bill amount on this following website.

You can check on this website
https://pgi.billdesk.com/pgidsk/pgmerc/rvvnlaj/RVVNLAJDetails.jsp

Write the bill number attached and my email id you will get an amount greater than i have paid which is because it pass the last submission date.

Shanu

I paid a bill for rs 3630/- through billdesk on 07/06/2018 for reliance energy mumbai with a failure status pbe 10002. My bank account has been debited
By rs 3630/-. The reliance energy transaction reference no as shown in the receipt is nhmp[protected].
My mail id is [protected]@gmail.com.
Kindly look at your end & let me know the status of the transaction.

Thanks

On 27/05/2018 i have made a payment of rs 1764 towards my bsnl phone bill through billdesk by my bank of maharashtra debit card no [protected] savings account no [protected] nigdi, pune branch, but this payment was not credited to bsnl still my account was debited by rs 1764. Therefore i have made this payment again on the same day and it was successful.
I request you to please refund my amount as soon as possible.

Billdesk — hsbc credit card payment

Hameed
Dear sir, i paid an amount of rs.40978.82 /- (Rupees fourty thousand nine hundred seventy eight only) towards the dues of my hsbc credit card bearing no. [protected] through "billdesk.com/hsbccard" on[protected] since the due date was[protected]. The transaction was a "success" and the transaction ref. No. Is asbi[protected]. The amount rs. 40978.82/- was debited from my bank (Kotak mahindra bank) account and i received a text message from my bank confirming the transaction. Screen shot of the text message from the bank is attached. But, on[protected], i received a text message from hsbc that payment for my credit card is over due and asking me to pay immediately to avoid uninterrupted card usage. This clearly indicates that hsbc has not received the amount rs. 40978/- paid by me through "billdesk/hsbccard" on 30.05.2018, even though the said amount has been debited from my bank account. I, therefore, request you to look in to the matter and do the needful. Yours faithfully, hameed ali

Please provide transaction failure details of payment of rs. 34000 towards fees of global indian international school on[protected] axis ref: nuti[protected]. Bill desk says failure of transaction where as axis says transaction success, amount of rs. 34021.24 debited in my account.
Axis bank is asking me to provide decline message from bill desk

I have written to [protected]@billdesk.com and [protected]@billdesk.com but not heard from them so far.

I have paid the registraion fees for the ap pharmacy council of india through your billdesk online payment gateway. For the transaction i made on 7th april 2018, the money was deducted from my account but the registration was not done. I waited for automatic refund for 10 days but it was not processed. I had to complete my registraion due to the end date constraint and so i have paid the registraion fees again on 18th april 2018. This time the process was succesful. So i would like to get the refund of the first transaction made. I have also contacted my bank branch about it and i am told that the money reached you successfully and they cant do anything about it and it is now the responsibility of the payment gateway to settle it.

I hope you would reply soon. Awaiting your response. I will provide all the necessary details regarding this issue once i get your reply.

Thank you

Refund my money back for extra fee debited during apeamcet (Thank you for using your sbi debit card 607xx2004 for a purchase worth rs600.0 on pos aphighereduc at aphighereduc txn# nu[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected] above i provided txn number help me

Below are the details of transaction from paytm history. Paytm people says contact billdesk
Date of incident : 26/05/2018
I ordered dominos pizza from dominos app, from dominos app it says thattransaction failed but from my paytm it says transaction successfull. Still no refund done.
Order id : #npt[protected]
Wallet transaction id :[protected]

Order id : #npt[protected]
Wallet transaction id: [protected]

I was booking kolhapur to aurangabad via swargate bus date 17.5.18. Bus ticket is book and my online money rs.208 was paid through bank. I have not received any confirmation msrctc also bill desk. So i have not any trsaction id. I book the ticket thorough guste user a. C.
My mb. Is [protected]
I hope your rply is very soon
Thank you,
Ronak gujarathi

My name is SK BASHEER and I made online payment Rs 610.50 with BillDesk to Andhra Pradesh St BILL_APSCOHE Payment through SBI NETBANKING Dated 28/05/2018 and ACCOUNT NO IS [protected] and transaction was successful but at the same day Rs 600 Bill paid by rupay debit card. I made double payment to Andhra Pradesh St BILL_APSCOHE Payment. The first transaction was successful but i didn;t get payment receipt.

Ref No : NSBI[protected]IGADPPHOZ7

Payment Date :28/05/2018

Payment through : sbi net banking

Sir, my name is yenni sandeep kumar eamcet H.No.[protected]. rank.21409.
I paid processing fee 4 times using my SBI debit card.I found that transaction is successful but error details.I am not allowed for certificate verification as the amount not credited to CONVENER.So, once again I paid fee though Internet centre 4th time succefully.So please refund Rs.4800/- excess amount paid to account.
Thanking you sir
Yenni sandeep kumar
H.NO.[protected]
Rank.21409