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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 172

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L
Lakshmi Prabhakar
from Bengaluru, Karnataka
May 27, 2018
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Address: 560092
Website: Consumercomplaints

As we ordered pizza using paytm payment option the amount was deducted from the wallet and transaction was successful but order was not placed!!! And spoke to paytm helpdesk center they conveyd that paytm has been done from their end so contact billdesk and ask them to send email regarding payment has not been denied by your end to take further actions on the issue
BillDesk customer support has been notified about the posted complaint.
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    S
    snigdha_sidhu
    from Mumbai, Maharashtra
    May 27, 2018
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    Address: Mumbai City, Maharashtra

    Hi,
    You just made a successful payment of rs. 418.00 at billdeskfood1
    For future reference, your order id is npt[protected].
    Thanks,
    Paytm team
    This is the text recieved but there was error in the dominoes app during payment. No order was done. So a refund is expected. Please look on it. I have been tried calling customer care of billdesk but no one is picking my call. So please refund my money asap.
    BillDesk customer support has been notified about the posted complaint.
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      A
      anujsuru
      from Noida, Uttar Pradesh
      May 27, 2018
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      Address: Gurgaon, Haryana, 122018

      Hello

      I have made a transection through my paytm wallet to dominos but wrongly post by paytm to billdeskfood1 through #npt[protected] by paytm at 9.38 pm dated 26/05/2018 by paytm transection id [protected] of inr 445/-
      Request you to trace my payment as per above transection id & kindly refund the same urgently.

      Regards
      Anuj saxena
      M-[protected]
      BillDesk customer support has been notified about the posted complaint.
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        M
        milind ingle
        from Bhusawal, Maharashtra
        May 26, 2018
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        Address: Nagpur, Maharashtra, 440032

        On 16 may, i paid my electricity bill of rs 1909/- to sndl nagpur, through tez application by upi payment method, but payment failed and amount of rs-1990/-was deducted
        Then, i called to tez customer care they told me that they have passed my money to bill desk for payment and the bill desk has failed the payment.. So that my money was holded to bill desk not tez...

        Please process my refund asap.

        Reply soon..
        Milind ingle
        BillDesk customer support has been notified about the posted complaint.
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          B
          biruduganti ratanraju
          from Dehra Dun, Uttarakhand
          May 24, 2018
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          Address: Hyderabad, Andhra Pradesh, 500047
          Website: [email protected]

          Dear Sir,

          On 24.05.2017 i made online BSNL Bill Payment for Rs.783.00 through my SBI A/c. My transaction was failed with error. But amount was deducted from my account. My transaction ID is ( 24-May-2018) TO TRANSFER
          INB BSNL BSNL Payments NSBI[protected]IGADPAGKO2 Rs.783.00

          Kindly solve the matter and help to credit the amount to my account

          Mr, . B.Ratan Raju
          Hyderabad.
          BillDesk customer support has been notified about the posted complaint.
          May 25, 2018
          Updated by biruduganti ratanraju
          The BSNL bill for Rs.783 was paid through net banking of SBI on 24.05.2018. but the process of generation of receipt was not done due to internet problem. Amount was debited to my account but payment was not done.
          Kindly look into the matter and afford necessary credit to my account for Rs.783/-
          Thanking you
          yours faithfully,
          B.Ratan Raju,
          Hyderabad
          May 25, 2018
          Updated by biruduganti ratanraju
          Recently i submit a complaint for refund of my money towards bsnl bill payment for Rs.783/-. An unknown person calling my phone and asking for details of bank account etc. his phone number is[protected]. when I refuse to give the details, he used abusive words like bastard.
          Kindly take action against him.
          B.Ratan raju
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            S
            Shubham Sabarnwal
            from Patna, Bihar
            May 24, 2018
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            Address: Patna, Bihar, 800007

            On 17 may, i paid my electricity bill of rs 6442 to south bihar power distribution through tez application by upi payment method, but payment failed and my money rs 6442 was deducted
            Then, i called tez customer care they told me, they have passed my money to bill desk for payment and the bill desk has failed the payment.. So that my money was holded to bill desk not tez...

            Now what i do to get my money refunded please suggest me... Now i have to pay extra money as fine for bill payment

            Reply soon please

            Shubham kumar
            +1 photos
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              D
              Debabrata_ray
              from Imphal, Manipur
              May 23, 2018
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              Address: West Tripura, Tripura
              Website: Tripura State electricity Corporation Ltd.

              Transaction acknowledgment
              Sorry
              We could not ascertain the status of your card transaction from the payment gateway. However, we have recorded your
              Request and shall verify the details and try again.
              Transaction reference number nsm[protected]
              Transaction date and time[protected]:50:32
              Invoice number 20000317434020180517164831
              Email id na
              Consumer id[protected]
              Sub division code 7208027
              Consumer name na
              Payment amount 64.00
              Payment mode netbanking
              +1 photos
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                K
                Kanu Roy
                from Kolkata, West Bengal
                May 22, 2018
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                Dear sir,
                Money deducted but conformation not sent from your billdesk gateway to wbsedcl company to remit my bill. Status is pending

                Bill : may2018-jul2018
                Invoice:[protected]

                Amount: 2129.68
                Payment date:
                22.05.2018 12:07:46
                Status: pending
                Consumer id[protected]
                Customer name: kanu lal roy
                Bank sms:
                Thank you for using state bank internet banking. Reference no. For west bengal state electri transaction of rs. 2132.04 from a/c ending 0560 on 22-may-18 at 12:11 is igadopkxy9.
                BillDesk customer support has been notified about the posted complaint.
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                  T
                  TDivyanka
                  from Hyderabad, Telangana
                  May 21, 2018
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                  Address: 500039
                  Website: Portal.bsnl.in

                  I have tried making payment I'm BSNL portal for Rs. 608. The payments status is showing as pending. But the amount got debited from my bank account. I made the payment using internet banking and also have my transaction reference number (IGADONCQI0). My bank is SBI and for a confirmation message of debit from bank. Kindly address the issue as today is the last day for payment. Thanks. Contact [protected]
                  +1 photos
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                    A
                    abhi21196
                    from Muzaffarpur, Bihar
                    May 20, 2018
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                    Address: 812001

                    Transction ref. No - sb[protected], i pay a bill of ₹734 through billdesk of sbpdcl the amount is deduct from my account but payment is not done.in billdesk site it show that payment is done successfully but on my sbpdcl site the payment is not shown and the amount is deduct from my account. My ca no - [protected], invoice no[protected]. Please fix it asap
                    +1 photos
                    BillDesk customer support has been notified about the posted complaint.
                    Payment failure at pan card online application
                    Transaction number is[protected]

                    sbpdcl unsuccessful bill payment - Comment #3103324 - Image #0
                    Sir.. i am the person of one of the online application centre..!! i have applied to ap tet of one person... !! there was a problem in connection my amount have been deducted... and the bill is not generated...!! please take necesarry actions...!!!
                    mobile no:- [protected]
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                      D
                      dhimansuraj
                      from Noida, Uttar Pradesh
                      May 19, 2018
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                      Address: Ambala, Haryana, 134007

                      I recharged my idea prepaid number with rupees 459.00 but my recharge was unsuccessful even my bank account has been debited for the same transaction.
                      I again tried to recharge my idea number with rupees 459.00 and same problem occurred again.
                      Transaction reference id are igadobedd9 and igadobeik8

                      Kindly return my total amout of rupees 918.00 plz
                      +1 photos
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                      14/05/2018 Bil/[protected]/PGMIB/WBSEDCL-NIC[protected].87
                      MY CONSUMER ID[protected].
                      EMAIL ID [protected]@gmail.com
                      But payment is showing pending in wbsedcl PORTAL.
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                        A
                        Asoke Pyne
                        from Kolkata, West Bengal
                        May 15, 2018
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                        Address: Kolkata, West Bengal, 700094

                        I paid my monthly cesc electric bills for consumer nos.[protected] and [protected] for rs.2980/- and 640/- respectively for the month of march, 2018 through my debit card. Unfortunately, no receipts were generated but the amounts were debited from my account. I wrote to cesc re the problem but they said that since they didnt receive the payments, nothing can be done from their side. Incidentally, cesc bills for match, 2018 is still shown as outstanding.

                        Kindly arrange to refund the amounts immediately including the rebate which i didnt get for no fault of mine. Awaiting an early action on your part.

                        Thanks,

                        Asoke pyne
                        [protected]
                        BillDesk customer support has been notified about the posted complaint.
                        Hi, I’m using SBI & RBL credit card, I’m unable to male card payments from last 3-4 days
                        I have recharged RS. 149/- for Jio no. - - -[protected] vide Billdesk- NCNB[protected].Transaction was successful and transaction no.- [protected] but plan is not activated till now.
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                          E
                          Enakshi Roy
                          from Pune, Maharashtra
                          May 13, 2018
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                          Address: Pune, Maharashtra, 412207
                          Website: Dominos

                          Today afternoon 12:40 i ordered dominos pizza cost of 793 though paytm wallet. My amount deducted from my bank but dominos didn’t get payment... I called paytm also they are telling payment showing done.. Please contact the billdesk..
                          This is my transaction number: #npt[protected]

                          I don’t need any excuses. I need my refund as per.. That’s it otherwise i ll go through ligal action..
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
                          My account debited rs30675 through bill desk when i want to pay my edelweiss insurance premium using union bank net banking. Transaction details
                          epay/to bill desk payment/77064631/lic renewal
                          date 10/05/18
                          Email: [protected]@gmail.com
                          Mob: [protected]
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                            J
                            Jayanta Barman
                            from Gurgaon, Haryana
                            May 13, 2018
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                            Address: 700101
                            Website: Google Tez app

                            Hi, i have a complaint about rs 375 tatasky bill not paid. I paid it trough google tez app on 8th may. My money is deducted from my bank. But the bill is not paid. I have contacted my bank they said bill is paid, contact tatasky. Tatasky says we haven't received it contact tez. And tez
                            Says it's paid contact tatasky. I'm not getting any help. I was informed to contact you by tez team. Please refund my money. Please check the screenshots of tez transaction my bank transactions, tatasky recharge history. I'm sending you.
                            +5 photos
                            BillDesk customer support has been notified about the posted complaint.
                            May 13, 2018
                            Updated by Jayanta Barman
                            If this is not the right place for this complint, someone please suggest me where should I complaint further?
                            I did payment in aptet website. When I try to do application it showing wrong journal number. But I entered as per receipt details journal number NHMP[protected]
                            References I'd is APTM[protected] name is Malichetla Surendra Goud and date of payment May 10 in 2018
                            I have made a payment through paytm to a order in KFC. the paytm shows that the payment has been successfully made to billdesk but order did not take place. how do i get back the money? order id is -NPT[protected]
                            I have recharged RS.149/-on jio no-[protected] vide Bill desk -NCNB[protected] through Canara bank net banking . transaction was successful and transaction no-[protected] generated but plan is activated till now.
                            Billdeskfood1 payment has been done but the dominos had not received any amount
                            Billdeskfood1 order #NPT[protected]
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                              sajid_968
                              from Vadodara, Gujarat
                              May 12, 2018
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                              Address: Vadodara, Gujarat, 390019

                              Sir, we paid a bsnl landline billfor rs.1, 272/- dt.[protected] through billdesk, bank of baroda online. But today my above bill is unpaid.

                              Please solve my above case. You send me a refund/paid my above bill. We awaiting for your positive reply.

                              My last my jio online recharge rs.399/- is same problem. You solve my above problem after 8-10 days. You should solve my same problem immediately. You say me my above bsnl bill paid or not. We awaiting for your reply eagerly.
                              BillDesk customer support has been notified about the posted complaint.
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                                V
                                vasugona
                                from Ongole, Andhra Pradesh
                                May 11, 2018
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                                bill amount taken but not credited to my apepdcl electricity bill

                                Address: Visakhapatnam, Andhra Pradesh, 530003

                                Payment Rs. 1151/- deducted from my bank for my electrical bill(APEPDCL) through your payment gateway on[protected] . But the same amount is not credited to my APEPDCL electrical bill . still (as on[protected] it is showing the outstanding amount in bill . the payment reference is given bellow which is registered in my andhra bank account, for your reference.

                                POSTXN/EPCPDCL /78000309

                                kindly resolve the problem/...
                                +1 photos
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                                V
                                Vineetha Sankar
                                from Thiruvananthapuram, Kerala
                                May 10, 2018
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                                Bill desk team
                                Today at 12:40pm, i made payment using sbi internet banking, tovrecharge my bsnl prepaid plan. The amount rs110 was deducted from my account, but not recharged to my phone. Bsnl customer care executive told me to wait for one hour if recharged failed you complaint to payment gateway. The transaction id appeared was nsbi[protected]igadmpplx6. Please do the needful tobrefund the amount
                                BillDesk customer support has been notified about the posted complaint.
                                I paid Rs.500 through BILLDESK to TNEA2018 ENGG councelling application but I could not recieved the confirmation.but amount was debited and it was paid to bill desk.kindy do the needful. I need reply the confirmation or resettle the amount to the concern bank
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                                  Suraj Salam
                                  from North Lakhimpur, Assam
                                  May 7, 2018
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                                  Address: Dimapur, Nagaland, 797112
                                  Website: Dominos, paytm

                                  Hi there!
                                  You just made a successful payment of Rs. 357.00 at BilldeskFood1
                                  For future reference, your Order Id is NPT[protected].
                                  Thanks,
                                  Paytm Team
                                  This is the text recieved but there was error in the dominoes app during payment. No order was done. So a refund is expected. This has happened twice with me so finally I thought of complaining as my hard earned money went in vein.
                                  +1 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  I made my airtel data card [protected] payment of Rs 410 through HDFC credit card on 26th April to bill desk. I am getting a message from Air tel that they have not received the payment. Please check and write to me or message me immediately.

                                  My mail id [protected]@yahoo.co.uk

                                  and my mobile No[protected]

                                  Regards
                                  T Sankar
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                                    skr5370
                                    from New Delhi, Delhi
                                    May 7, 2018
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                                    Address: New Delhi, Delhi, 110076

                                    I have paid my axis bank credit card bill payment. The payment failed however the amount was deducted from my ICICI bank account. Please look into it and refund the amount of 25000 which has been deducted back to my ICICI bank account. I am attaching the image as well for the reference.

                                    Please refund the amount ASAP because I need to pay my credit card bill by tomorrow. Tomorrow is the last day of paying the bill
                                    +1 photos
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                                      sompal singh kalier
                                      from Dehra Dun, Uttarakhand
                                      May 7, 2018
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                                      Address: 247232
                                      Website: [email protected]

                                      Dear sir/ mam
                                      1. The matter for recharge of my Jio no. [protected] through quick pay remain pending. On 17 Apr 18 request for recharge of my Jio no.was processed which didn't matteralised till date.

                                      2. The SBI has confirmed that the payment made through SBI debit card has been successfully settled to the Merchant via transaction ref. No. LSM[protected] for RS.399/-". The amount has been recd by merchant on 17 Apr 18.

                                      3. Further, I request you to refund my amount of Rs.399/- against the recharge of my Jio no. is not settled and remains unresolved.
                                      BillDesk customer support has been notified about the posted complaint.
                                      My bsnl broadband bill was 707 i tried online payment the amount debited from my axis bank but bill is not paid to bsnl. waited more then 24hours but still no refund
                                      [protected]@gmail.com

                                      refund for my amount against recharge of my jio no. - Comment #3091842 - Image #0
                                      refund for my amount against recharge of my jio no. - Comment #3091842 - Image #1
                                      I made kmc property tax payment of rs. 3, 561.90 on 2nd may 2018. Amount debited from my axis bank account. Ref. Inb/[protected] but due to connection problem after the amount is debited receipt not printed and kmc site showing the amount as outstanding.
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