BillDesk Complaints & Reviews

Dear sir/mam,

Below is the message which i got while doing order to domino's pizza. But my order is not placed as i had talk to domino's. Also my money is not refunded as i was waiting to refund.

Please resolve my query.

Message as:

Hi there!
You just made a successful payment of rs. 404.00 at billdeskfood1
For future reference, your order id is npt[protected].
Thanks,
Paytm team

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Website: BilldeskFood1

I paid through my paytm wallet yesterday (21st april, 2018) @ 10:38pm and the amount got deducted but dominos didn't receive any order, though inr355 was received by billdesk.
My transaction id is npt[protected] and i have also attached the photo of the payment which proves that i paid the amount to billdesk.

Looking forward for the refund asap.
Thanks.

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Address: 192101

On 21st april, 2018 at 1:44pm, i started a transaction (Recharge) of rs. 448 from my jio application and i went on to pay via upi. I received the payment request on my upi app which is google tez which i approved and payment was successful. As i returned back to my jio app, the recharge was not done, even when the amount was already deducted from my bank account.

The upi transaction id generated was[protected].

I contacted tez customer support and they confirmed that the transaction has been successful and has been received at the gateway of indiaideas. But, when i contacted jio, they told me that they have not received any such payment from me and this prompted me to write to you in utter disappointment.
I request to kindly look into the matter and credit back the amount to my account or proceed with completing my recharge to save me from further inconvenience.

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barks roy

from Bhubaneshwar, Odisha

Apr 23, 2018

I am pay online 17/04/18 amt-20000/- Tata Motors Finance.amt debit my AC 20010/- but transuction not done.plz credited AMT my AC asap.
AC holder - Biswajit Roy
AC no-[protected].

balance deducted but recharge not successful. - Comment #3075953 - Image #0

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Address: Dehradun, Uttarakhand, 248001

My upi transaction[protected] from tez for 349 rs is not succeed please check and revert on same.

There no way to communicate and register a complain to billdesk even from tez when i "raise bbps dispute" which open's a billdesk website after entering transaction id this message will came

"error!
Sorry, we are unable to process your request at this time. Please try after some time.
"

Transaction number:[protected]

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S

Sruthi Reddy miryala

from Hyderabad, Telangana

Apr 23, 2018

Transaction reference number NCPI[protected], Transaction date 21-april 2018 for service number[protected] has paid through the phone.billdesk.com of amount 564 has been deducted in my account but the transaction is not completed . Can u verify the details and refund my amount to me I have paid it through tez payment .

transaction not succeed - Comment #3075900 - Image #0

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On 17 apr 2018, i have recharged of rs 299/- through online vide sbi transaction no lsbi[protected]igadispzl5. Though the amount has been debited from my a/c, however, the transaction has been failed. I have again recharged on 17 apr 2018 of rs 299/- vide sbi transaction no nsbi[protected]igadivnaa4 and successful. Thereafter i have lodged complaint to sbi for refund of money. Cms. [protected]@sbi.co.in has intimated that merchant (Billdesk) has confirmed the transaction mentioned above has been successful and settled on 18 apr 18. Please confirm the said transaction as the amount has not been credited to my a/c to tatasky till date..

Apr 21, 2018

Complaint marked as Resolved

Your Complaint With Ticket No. 4156502227 has been attended to and closed after resolution as under. As confirmed with merchant, transaction LSBI6228296748 has been successful and settled on 18th April 2018.For more details kindly contact your merchant. We regret the inconvenience .If your grievance persists, please Contact your Home Branch or call us at our Toll Free Nos. 18004253800/1800112211 or visit us at www.sbi.co.in quoting the above ticket number. We thank you for sharing with us your feedback on the services rendered by us and assure you that it will be our endeavour to provide quality service at all times. We look forward to your feedback in future also. Thanks and Regards, Team SBI

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S

Sruthi Reddy miryala

from Hyderabad, Telangana

Apr 23, 2018

Southern power dristribution company of telengana transaction was declined due to PME10013-3D SECURE AUTHENTICATION failue transaction reference I'd is NHMP[protected]

tatasky recharge amount of rs 299/- - Comment #3075901 - Image #0

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S

Swati SrivastVa

from Sivakasi, Tamil Nadu

Apr 23, 2018

I had made the payment to Domino's of 305 by the name of Swati Srivastava .but Domino's said they didn't receive any order.please refund my money my Paytm wallet asap.

tatasky recharge amount of rs 299/- - Comment #3075909 - Image #0

tatasky recharge amount of rs 299/- - Comment #3075909 - Image #1

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S

Sureshkumar Nallathambi

from Chennai, Tamil Nadu

Apr 23, 2018

I did an INR Withdraw on coinome usually it is instant but this time they are not crediting it and it's been 5 days. The worst part here is no proper customer care in place. Can't connect to anyone.

tatasky recharge amount of rs 299/- - Comment #3075939 - Image #0

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Address: Hyderabad, Andhra Pradesh, 500001

Website: www.billdesk.com

Sir, i made electricity payment through billdesk with upi transaction but payment is done indiaideas company but electricity bill is not paid bill details are 538.35 rs regarding usc no[protected] payment is made through tez app o[censored]pi address [protected]@oksbi. So, pls refund money as soon as possible
Payment details
From: mr. Javid shaik ([protected]@oksbi)
Issuer bank: allahabad bank

To: indiaideas ([protected]@icici)

Google transaction id: cicagmdlh5zrfg

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Address: 134003

Website: goindigo.in

I tried to book indigo flight on 20th april, 2018 through axis bank net banking payment option, the amount of rs. 4, 445 got deducted from my bank account, but no booking was done. No further intimation was given either by airlines nor by billdesk about the refund of the payment. Please look into the matter. Reference for booking :inb/[protected]/indigo airlines (Billdesk)/na

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IndiGo Customer Care

from Delhi, Delhi

Apr 23, 2018

Hi Rajat,

We understand your concern. Kindly share the transactions details with our call centre team at [protected] in order to assist you further.

Regards,
IndiGo Team

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I had booked bharat gas (Cancelled booking id: 9122) lpg cylinder on 19.04.2018 09.49.19 and made online payment using bhim upi through billdesk pos and amount ₹ 675.68/- was deducted from my account but still it showing payment status pending on bharat gas cylinder booking site. Payment made through bpcl billdesk transaction no.[protected]. The day before yesterday i received payment confirmation from bharat gas site is failure and please get the deduted amount refund to my account or my subsidiaries account as this transaction got failed.

I would like to request you to please look into the serious matter as soon as possible because already 48hr have passed and the deducted amount was not credited to my bank account or my subsidiary account..

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Address: Darjeeling, West Bengal, 734101

Sir,
I have racharged a topup voucher of rs 220/- on 16/04/2018 for bsnl mobile no [protected]. Througn bsnl portal. My account has been debited which i have received a message vide bsnl portal ref id pgsm[protected] time 10:08 am. And bill desk rct no: [protected] dt 16/04/2018. But till date the above mentioned mobile no has not been recharged. I am facing problem. Please do solve it at the earliest.
Regards, gaurav ghimiray
[protected]@gmail.com ([protected])

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S

S Sengupta

from Guskhara, West Bengal

Apr 20, 2018

I payment wbsedcl bill payment transaction failed but balance deduction .
Transaction id[protected] date- 13.04.2018, time 10.30.37 via upi
rs- 350.86. Pls refund amount to my account.

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Hi,

Myself subha, recharged my jio number [protected] via upi with my icici upi id ([protected]@icici) on 9th april, 2018 for rs.349.
The amount got debited from account but it is not received at the jio end.
So i recharged my number further through internet banking.
I approched my bank regarding this and they told like the payment is processed. But at the jio end they havent received it.
Kindly do repay rs.349 to my icici account.

Thanks,
Subha g

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Sir on 3rd april 2018 while applying for ugc net application fee of rs.1000/ has been deducted from my debit card but the transaction got failed. I paid rs.1000/ once again then the transaction was successful... (Transaction i'd :lcnd[protected])
I have gone through the refund policy of bill desk for failed transactions i. E, will be credited automatically within 3-5 days. But 12 days completed still i haven't received my refund for the failed transaction
So please refund the amount deducted for failed transaction... Thank you!.

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Apr 11, 2018

Raman Peri's response 14 Mar
2018
14 Mar
2018
TO TRANSFER-INB SBICARD
FOR BILLDESK SBICARD
Payments-
LSBI[protected]I
GADCPPUTRANS
FER TO
[protected]
10, 600.00 492.94

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Raman Peri

from Ghugus, Maharashtra

Apr 17, 2018

I have paid rs.10600/- on 14.3.2018, and debited to sbi account, but still not credited to my credit card

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K

Keerthana Keerthana

from Hyderabad, Telangana

Apr 17, 2018

I have done a transaction with Bill desk with id LPT[protected] . My money was debited from my account but didn't got to the restaurant please kindly considermy query

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S

sakshisati10

from Agra, Uttar Pradesh

Apr 20, 2018

I paid through my paytm wallet today(17th april, 2018) and the amount got deducted but Dominos didn't receive any order, though was received by BILLDESK. My contact number is [protected].
I have also attached the transaction IDs that shows that I paid the amount to BILLDESK.
Looking forward for the refund asap.
Thanks.

refund of failed online fee - Comment #3073858 - Image #0

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Website: APREIS

I was paid aprjc exam fees 150/aplication cfss transaction numberon[protected] on13/4/2018 evening 7pm. I entered otp password in the time money also deducted from my account. After submiting server shown error and time out also. So i cant able to complete my application today last date, pls acccept my request you solve my problem credit my deducted amount. I used rupay debit card from sbi bank. Please issue my transaction.

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Kashish7517

from Delhi, Delhi

Apr 17, 2018

I recharged my Vodafone number via UPI tez address and payment is processed through Billdesk they have debited my kotak account but my mobile recharge got failed.

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Address: Chittoor, Andhra Pradesh, 517001

Sir on 5th april 2018 while applying for aprjc, application fee of rs.150 has been deducted from my debit card but the transaction got failed. I paid rs.150 once again then the transaction was successful... (Transaction i'd : lhmp[protected])
I have gone through the refund policy of bill desk for failed transactions i. E, will be credited automatically within 3-5 days. But 9 days completed still i haven't received my refund for the failed transaction
So please refund the amount deducted for failed transaction... Thank you!

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S

Samanta Varshney

from Noida, Uttar Pradesh

Apr 17, 2018

I paid 152.75 rupees to Bill desk from my SBI account to clear the bill of Vodafone number, my account is debited but still the bill is not cleared, i want refund

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Address: 842002

Website: billdesk

I am a tez user and paid my electricity bill online but it is not recived by the electricity board. the customer service is saying that may be billdesk has some problem and tez had initiated the payment to them. my billdesk id is BDGO[protected]okhdfcbank.i havemade a complaint at [protected]@billdesk.com but they are not responding. Also my electricity board is giving me late fine.
please help.

+2 photos

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Apr 12, 2018

Updated by swetank singh I am a tez user and paid my electricity bill online on tez but it is not received by the electricity board. the tez customer service is saying that billdesk was provided with the amount and the further work is of the billdesk which.may be facing some technical issue. my billdesk id is BDGO[protected]okhdfcbank.other details are in the attachment.
please help.

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L

lopamudra dey

from Kolkata, West Bengal

Apr 17, 2018

I had paid rs-9440/- as cesc bill from my debit card yesterday. The money has reducted from my account but bill is not paid. It was saying session time out. But i got the message money is reducted from bank. Please take care the matter as soon as possible.

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Website: Cbse net .in

I was paid cbse net exam fees 250/aplication number81158203 on11/4/2018 evening 5.30pm. I entered otp password inthe time money also deducted from my account. After sumiting shown error and time out also. So i cant able to complete my application today last date, pls acccept my request you solve my problem credit my deducted amount asap. I used visa cord from union bank.

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I tried to use bill desk to make lic policy payment, and money got deducted from my bank account but bill desk screen errored. Below is the sms reference i got. Please refund back my money

Dear customer, your account xxxxx has been debited with inr 9, 814.00 on 12-apr-18. Info: bil*[protected]*april lic*l.

I have never have had this issue before and the website is less helpful to even give a contact information message or phone number for the issue. Please resolve this issue immediately and refund the amount at the very earliest.

BillDesk customer support has been notified about the posted complaint.

Apr 13, 2018

Balaji Prathika's response Still my refund amount not received.

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H

hydkrishna12

from Hyderabad, Telangana

Apr 12, 2018

My transaction towards airtel broadband bill payment through TEZ was failed on 2nd April but till now I didn't received my money as they said within three days money will be reversed. Don't trust BillDesk or TEZ they are fraud companies.

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B

Balaji Prathika

from Chennai, Tamil Nadu

Apr 13, 2018

Cancel my EMI. My order cancelled on 30 March but u had change my payment in to EMI on 4 April .

lic payment billdesk error but money already deducted - Comment #3068118 - Image #0

lic payment billdesk error but money already deducted - Comment #3068118 - Image #1

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Address: Agra, Uttar Pradesh, 282003

I made payment of rs10129.50 on 8april 18 at9.11 pm to st. Paul church school agra federal bank account through billdesk no 1nb/[protected]/federalbank epay (Billdesk) but payment not successful money not back till now 11april2018. Kindly back my money in my axis bank account through which i made payment. ([protected]).

Avdheshkumarsingh mob. No.[protected]
[protected]@yahoo.in

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Federal Bank Customer Care

from Delhi, Delhi

Apr 12, 2018

Hi Sir/Ma'am(AKSINGHRATHORE),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (7491) in the subject line so that our team can assist you.

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I was paying application fee for tezpur university entrance examination (Form no. 28992) on 5.04.2018 using debit card. After entering the otp, i lost net connection. Money had deducted from my bank account but payment was pending, so i made the payment again. But previous amount has not been refunded yet.
What is the procedure to get the refund?
How much time will it take?

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न

नेगी बबीता

from Delhi, Delhi

Apr 10, 2018

I recharged my Vodafone number via UPI tez address and payment is processed through Billdesk HDFC they have debited my account but still mobile has not been recharged

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Address: New Delhi, Delhi, 110075

Website: Bill Desk online portal

I did online transaction for paying lic policies through bill desk portal, policy premium amount was deducted from my savings account but bill desk portal displayed error message asking me to try for payment again. Checked my lic policy account no amount has been credited. The incident happened on 04.04.2018.

Request immediate redressal of my complaint.

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Address: 147002

Dear sir,

Sir, on 2/4/2018 (Morning), i made payment of electricity bill of rs.1610/- for elecy. Bill no. P41uf306144m of punjab state power corp. Ltd./ punjab state elecy. Board by using net banking of state bank of india, but nor the receipt of the bill have been generated nor my elecy. Account is credited whereas the amount has been deducted from my bank account vide ref. Igadghggu5.

I have also referred the matter to billdesk through email.

In this connection, it is brought to your notice that till now i have not received any massage for receipt of the amount or receipt of payment is generated from your side.

Please see to it and issue receipt towards payment and my elecy. Bill is paid.

Kuldip sharma

BillDesk customer support has been notified about the posted complaint.

Apr 04, 2018

Updated by sharmakuldip Thanks for the support.

The matter has been resolved and received the payment/refund in the Bank account. Thus there is no complaint

Kuldip Sharma

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 174

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