BillDesk Complaints & Reviews

Hi,

Myself subha, recharged my jio number [protected] via upi with my icici upi id ([protected]@icici) on 9th april, 2018 for rs.349.
The amount got debited from account but it is not received at the jio end.
So i recharged my number further through internet banking.
I approched my bank regarding this and they told like the payment is processed. But at the jio end they havent received it.
Kindly do repay rs.349 to my icici account.

Thanks,
Subha g

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Sir on 3rd april 2018 while applying for ugc net application fee of rs.1000/ has been deducted from my debit card but the transaction got failed. I paid rs.1000/ once again then the transaction was successful... (Transaction i'd :lcnd[protected])
I have gone through the refund policy of bill desk for failed transactions i. E, will be credited automatically within 3-5 days. But 12 days completed still i haven't received my refund for the failed transaction
So please refund the amount deducted for failed transaction... Thank you!.

BillDesk customer support has been notified about the posted complaint.

Apr 11, 2018

Raman Peri's response 14 Mar
2018
14 Mar
2018
TO TRANSFER-INB SBICARD
FOR BILLDESK SBICARD
Payments-
LSBI[protected]I
GADCPPUTRANS
FER TO
[protected]
10, 600.00 492.94

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R

Raman Peri

from Ghugus, Maharashtra

Apr 17, 2018

I have paid rs.10600/- on 14.3.2018, and debited to sbi account, but still not credited to my credit card

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K

Keerthana Keerthana

from Hyderabad, Telangana

Apr 17, 2018

I have done a transaction with Bill desk with id LPT[protected] . My money was debited from my account but didn't got to the restaurant please kindly considermy query

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S

sakshisati10

from Agra, Uttar Pradesh

Apr 20, 2018

I paid through my paytm wallet today(17th april, 2018) and the amount got deducted but Dominos didn't receive any order, though was received by BILLDESK. My contact number is [protected].
I have also attached the transaction IDs that shows that I paid the amount to BILLDESK.
Looking forward for the refund asap.
Thanks.

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Website: APREIS

I was paid aprjc exam fees 150/aplication cfss transaction numberon[protected] on13/4/2018 evening 7pm. I entered otp password in the time money also deducted from my account. After submiting server shown error and time out also. So i cant able to complete my application today last date, pls acccept my request you solve my problem credit my deducted amount. I used rupay debit card from sbi bank. Please issue my transaction.

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K

Kashish7517

from Delhi, Delhi

Apr 17, 2018

I recharged my Vodafone number via UPI tez address and payment is processed through Billdesk they have debited my kotak account but my mobile recharge got failed.

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Address: Chittoor, Andhra Pradesh, 517001

Sir on 5th april 2018 while applying for aprjc, application fee of rs.150 has been deducted from my debit card but the transaction got failed. I paid rs.150 once again then the transaction was successful... (Transaction i'd : lhmp[protected])
I have gone through the refund policy of bill desk for failed transactions i. E, will be credited automatically within 3-5 days. But 9 days completed still i haven't received my refund for the failed transaction
So please refund the amount deducted for failed transaction... Thank you!

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S

Samanta Varshney

from Noida, Uttar Pradesh

Apr 17, 2018

I paid 152.75 rupees to Bill desk from my SBI account to clear the bill of Vodafone number, my account is debited but still the bill is not cleared, i want refund

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Address: 842002

Website: billdesk

I am a tez user and paid my electricity bill online but it is not recived by the electricity board. the customer service is saying that may be billdesk has some problem and tez had initiated the payment to them. my billdesk id is BDGO[protected]okhdfcbank.i havemade a complaint at [protected]@billdesk.com but they are not responding. Also my electricity board is giving me late fine.
please help.

BillDesk customer support has been notified about the posted complaint.

Apr 12, 2018

Updated by swetank singh I am a tez user and paid my electricity bill online on tez but it is not received by the electricity board. the tez customer service is saying that billdesk was provided with the amount and the further work is of the billdesk which.may be facing some technical issue. my billdesk id is BDGO[protected]okhdfcbank.other details are in the attachment.
please help.

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L

lopamudra dey

from Kolkata, West Bengal

Apr 17, 2018

I had paid rs-9440/- as cesc bill from my debit card yesterday. The money has reducted from my account but bill is not paid. It was saying session time out. But i got the message money is reducted from bank. Please take care the matter as soon as possible.

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Website: Cbse net .in

I was paid cbse net exam fees 250/aplication number81158203 on11/4/2018 evening 5.30pm. I entered otp password inthe time money also deducted from my account. After sumiting shown error and time out also. So i cant able to complete my application today last date, pls acccept my request you solve my problem credit my deducted amount asap. I used visa cord from union bank.

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I tried to use bill desk to make lic policy payment, and money got deducted from my bank account but bill desk screen errored. Below is the sms reference i got. Please refund back my money

Dear customer, your account xxxxx has been debited with inr 9, 814.00 on 12-apr-18. Info: bil*[protected]*april lic*l.

I have never have had this issue before and the website is less helpful to even give a contact information message or phone number for the issue. Please resolve this issue immediately and refund the amount at the very earliest.

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Apr 13, 2018

Balaji Prathika's response Still my refund amount not received.

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H

hydkrishna12

from Hyderabad, Telangana

Apr 12, 2018

My transaction towards airtel broadband bill payment through TEZ was failed on 2nd April but till now I didn't received my money as they said within three days money will be reversed. Don't trust BillDesk or TEZ they are fraud companies.

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B

Balaji Prathika

from Chennai, Tamil Nadu

Apr 13, 2018

Cancel my EMI. My order cancelled on 30 March but u had change my payment in to EMI on 4 April .

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Address: Agra, Uttar Pradesh, 282003

I made payment of rs10129.50 on 8april 18 at9.11 pm to st. Paul church school agra federal bank account through billdesk no 1nb/[protected]/federalbank epay (Billdesk) but payment not successful money not back till now 11april2018. Kindly back my money in my axis bank account through which i made payment. ([protected]).

Avdheshkumarsingh mob. No.[protected]
[protected]@yahoo.in

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Federal Bank Customer Care

from Delhi, Delhi

Apr 12, 2018

Hi Sir/Ma'am(AKSINGHRATHORE),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (7491) in the subject line so that our team can assist you.

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I was paying application fee for tezpur university entrance examination (Form no. 28992) on 5.04.2018 using debit card. After entering the otp, i lost net connection. Money had deducted from my bank account but payment was pending, so i made the payment again. But previous amount has not been refunded yet.
What is the procedure to get the refund?
How much time will it take?

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न

नेगी बबीता

from Delhi, Delhi

Apr 10, 2018

I recharged my Vodafone number via UPI tez address and payment is processed through Billdesk HDFC they have debited my account but still mobile has not been recharged

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Address: New Delhi, Delhi, 110075

Website: Bill Desk online portal

I did online transaction for paying lic policies through bill desk portal, policy premium amount was deducted from my savings account but bill desk portal displayed error message asking me to try for payment again. Checked my lic policy account no amount has been credited. The incident happened on 04.04.2018.

Request immediate redressal of my complaint.

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Address: 147002

Dear sir,

Sir, on 2/4/2018 (Morning), i made payment of electricity bill of rs.1610/- for elecy. Bill no. P41uf306144m of punjab state power corp. Ltd./ punjab state elecy. Board by using net banking of state bank of india, but nor the receipt of the bill have been generated nor my elecy. Account is credited whereas the amount has been deducted from my bank account vide ref. Igadghggu5.

I have also referred the matter to billdesk through email.

In this connection, it is brought to your notice that till now i have not received any massage for receipt of the amount or receipt of payment is generated from your side.

Please see to it and issue receipt towards payment and my elecy. Bill is paid.

Kuldip sharma

BillDesk customer support has been notified about the posted complaint.

Apr 04, 2018

Updated by sharmakuldip Thanks for the support.

The matter has been resolved and received the payment/refund in the Bank account. Thus there is no complaint

Kuldip Sharma

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Address: Mumbai City, Maharashtra, 400018

Website: LIC

I made a payment of rs. 60692 (Trxn ref: luti [protected]) on 04/04/18 for lic policy premium using billdesk. The amount is deducted from my axis bank account, but the credit is not reflected in lic premium paid. Please either credit amount to lic policy no.[protected] or refund amount to my axis bank account. You can contact me on '[protected]@gmail.com'. Thanking you.

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V

Vikas Veera

from Hyderabad, Telangana

Apr 4, 2018

For eamcer online payment amount is deducted but application is succeeded and I made a new transaction, it is succeeded but before payment is not re-funded.so I request to check the transaction detail's.

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V

Vishnu Dutt Axis

from Noida, Uttar Pradesh

Apr 10, 2018

Yesterday i made a payment of 7310 INR using Bill desk. The amount got immediately deducted from my Citi bank account but, it did not get credited to my HSBC credit card account.

Kindly look into this issue.

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Address: 827001

Hello i am saurav dutta actually what happen on 31st I am buying pizza from dominos so I select the payment option paytm wallet so I log into my paytm account adding amount to paytm wallet 456 for adding I log into my net banking after logging I fill the details and transaction got successfully.But in paytm it was not debited, from my bank it is done successfully.After that from merchant side transaction error message came billdesk shows successfully .On that day again make the payment directly to the dominos.Today I got message from paytm your made successfully to the billdesk but that day transaction from the merchant side first .so for the same order again money deducted and paid to billdesk which is not done by and no order is generated .

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C

chethanScgre

from Bengaluru, Karnataka

Apr 3, 2018

I paid a my credit card(RBL bank credit card) payment on 29-Mar-2018 of Rs.8620. Still payment was not yet credited .
Transaction reference number:LHDF[protected]
My cont No:[protected]

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J

Jitesh Tarvecha

from Jaipur, Rajasthan

Apr 3, 2018

Plz Refund My Money
[protected]@gmail.com
PNB Bank
Debit Card NO [protected]

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K

k01m03

from Tanuku, Andhra Pradesh

Apr 4, 2018

I have paid my BSNL landline bill on 09/03/2018 through corporation Bank Debit Card for Rs 717.00
The transaction is showing as pending.
My account got debited.
But bill amount not credited to BSNL account.

Pl. Verify and credit the bill amount to BSNL.

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A

Abhijit Dutta 1961

from Kolkata, West Bengal

Apr 10, 2018

Hello
My axis bank a/c debited by Rs 9912 on 31 March 18 vide INB/[protected]/ESIC(BILLDESK)/ESIC Feb but ESIC showing payment not recieved!!

Please resolve.

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Address: Bangalore, Karnataka

Website: LIC premium payment ebiz.licindia.in/D2CPM/#DirectPay

Dear Sir/Madam,

When I was using the internet banking through billdesk for my LIC premium payment of Rs.2646/- today (i.e 2nd April 2018) at 1.49pm it showed

Error

Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.:-

but the money has deducted from my account ( I have received the message as well as email.) and confirmed this by visiting branch and calling internet banking customer care.

when I contacted V net banking they have given the reference LVJB[protected].

and they said money has deducted from my account

and when I have contacted LIC they said payment is not successful.
hopefully you will do the needful ASAP.
Thanking you
sandhya
[protected]

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J

Jibin Bhaskaran

from Irinjalakuda, Kerala

Apr 3, 2018

I have been recharged my jio no through my jio app through my upi account. But my transaction is not successful . But my money deducted from my account. Marchent name [protected]@icici.

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Amritsar, 01.4.18 most urgent pls.

I had made online payment of pspcl elect. Bill of 2310 by pnb debit card thru billdesk. I recvd confirmation from bank that they hv debited rs.2334.48, but whereas i have not recvd confirmation from pspcl
Pls note 02.04.18 is the the due date. If pspcl will not recvd the amount within due date then any extra charges evied then your company will be held responsible for payment. As you have already charged service charges of rs.24.48 collected from me.
Pls treat this most urgent.
From ravi kumar vansil
[protected]@gmail.com
[protected]

BillDesk customer support has been notified about the posted complaint.

Apr 01, 2018

Updated by RAVIVANSIL Just now recvd your phone. The person online has asked following Question: 1. How much balance have in my Bank Account.; THIS IS IRRELEVANT QUESTION.
2. My Debit Card No. and Date of Expiry: I have given details.
3. Then asked me CVV. WHICH IS EXTREMELY OBJECTIONABLE QUESTION. SOI I REFUSED TO GIVE.
Your person asked me if you do not give your CVV then your paid amount will not be redposited with your bank. I politely told him CVV not to told to anyone as per RBI and Bank instruction. Then abouse me Matherchod.
I will be declaring all this in Social Media.
I request the Senior authority to please refund the amount to my Bank by today itself.

Apr 01, 2018

Updated by RAVIVANSIL ANY FRAUD HAPPENED WITH MY BANK ACCOUNT. THEN BILLDESK WILL BE RESPONSIBLE. BECAUSE YOUR PERSON AS ASKED MY VERY OBJECTIONABLE/DOUBTFULL AND IRRELEVANT QUESTIONS.

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R

Raviguppta

from Bhopal, Madhya Pradesh

Apr 3, 2018

I am doing the recharge online the payment has been deducted from my Paytm wallet. The recharge has been not successful. Please give my money back or refund. my Paytm wallet number is [protected]. and transaction I'd is [protected].
Please refund my amount on my Paytm wallet

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Address: Sirsa, Haryana, 125102

I have paid 509 rs for recharge of vodafone number on 30march 2018 through [protected]@hdfc through bhim app but after deduction of amount my recharge is failed. After complaint in vodafone company i found payment was not done for recharge from [protected]@hdfc.. Please resolve this matter. I have complaint this in my bank but they said amount have been paid to [protected]@hdfc but vodafone company said they did not receive any payment. So please resolve this matter

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Address: 752106

My account no which is in canara bank has been debited fr rs 3000 on 31st jan 2018 towards instalment payment of scheme running in kalyan jewllers payment has been made online through bill desk using my debit card. However beneficiary account has not been credited yet and amount is also not reversed till date. Transaction time was 20:32. Reference number as recorded in bank pass book is[protected]. Narration is like "billdeskmumbaimhin-31/01/2018 20:32:55/0053

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Address: Faridabad, Haryana, 121004

Website: Bill desk

Dear team,
I have submit haryana bijli bill from icici bank, amount got deduct from my account and showing transaction in progress but later transaction got failed, its getting almost 12 hours, amount still not credit to my account, please do the needful.
This is first time i am facing such type of problem from billdesk, even i am regular user of billdesk.
So i request you please solve my problem credit my deduct amount asap.
I also attached some snapshot please refer and i have initiated a transaction of 2258 at dhbvn on icici card (7:46 pm)

BillDesk customer support has been notified about the posted complaint.

Mar 27, 2018

Updated by rvkhokher Dear Team,
I have done a payment of Haryana Bijli board of Rs 2258 on 26 march 2018 7:46 pm amount got deduct from my account but transaction got failed, still amount not credit to my account.
I also attached some snapshot regarding this, please do the needful asap.
Also attached bank statement showing amount deduct from my account, kindly reaolve this on high priority.

Mar 29, 2018

Updated by rvkhokher Its getting almost 2 days but no reply from your side, its unexpected response from your side.
First time i am cheated by billdesk and shows no support from your side, its very dissapointing

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Address: Mumbai City, Maharashtra

Website: WWW.APCFSS.COM

I will pay money in www.apcfss.com
Money will be debited but fee is not pay
So please refund my money
I have paid Rs.200.00 using my Online Debit Card at APCFSS MUMBAI IND. Txn ID[protected]
To get response shet of TET question paper
So, i pay the money Rs.200 money debited on my account but fee is not successfuly paid
It is 2nd time my money unsuccessful transitions
Please refund my money

Mar 25, 2018

Complaint marked as Resolved

My email is. [email protected] Ph -7993534704

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Address: 781367

Website: ebay.in

26 feb, 2018 tarik ko maine ebay.in par 1550 rupees ka net banking transaction kiya tha, uco bank se, kisi technical wajah se order confirm ho nahi paya. Itni dinon tak intezar karne ki baat bhi mujhe refund nahi mila. Ebay customer care chat par bhi maine yeh baat bataya tha. Woh log meri baat chun nahi raha hai. Ek hi baat bolte rehte hain missing transaction. Kuch karta nahi. Order confirmation msg nahi mila, paisapay id nahi mila magar mera paisa ebay walone loot liya. Proof ke liye meri paas sirf bank ka transaction receipt hain.

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U

umaraghunagbabu

from Nagar Karnul, Telangana

Mar 27, 2018

Bsnl Landline Bill money Rs 822 is deducted from debit card No.[protected] and references from bank is BSNLPOST txn#LU[protected] is details.Balance is deducted from debit card but bsnl bill payment is not done during payment error occurred, it happen on[protected].please help us.

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 175

jio recharge via upi, amount debited but not received at the jio

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refund of failed online fee

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journal number is not getting

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aprjc fee payment failed but amount deducted from my debit card

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bill not processed by billdesk

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money has deducted from my bank but payment not credited

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lic payment billdesk error but money already deducted

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transition failed. money not back

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money has deducted from my bank account but payment has not made

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lic policy payment deducted from account but error message displayed on bill desk portal

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elect. bill payment of rs.1610 - pspcl

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lic premium rs. 60692 (trxn ref: luti 6188851249) on 4th apr 2018 deducted but not credited to lic

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unauthorised payment

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reg. the failed transaction done for lic premium payment rs2646/- using billdesk (through netbanking)

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pspcl a/c no.3001788030 bill payment thru, you but recvd by pspcl

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amount deducted from account but vodafone recharge is failed

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my bank account debited but payment has not been made to recipient

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amount deducted but payment transaction failed

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money debited fee not pay

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order not confirmed. refund not received

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