Claimed

BillDesk Complaints & Reviews

www.billdesk.com

1

Updated: Nov 7, 2025

Complaints 5411

Resolved

656

Unresolved

4755

So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk

BillDesk reviews & complaints page 175

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Mumbai City, Maharashtra, 400018

Website: LIC

I made a payment of rs. 60692 (Trxn ref: luti [protected]) on 04/04/18 for lic policy premium using billdesk. The amount is deducted from my axis bank account, but the credit is not reflected in lic premium paid. Please either credit amount to lic policy no.[protected] or refund amount to my axis bank account. You can contact me on '[protected]@gmail.com'. Thanking you.

+1 photos

BillDesk customer support has been notified about the posted complaint.

View replies

V

Vikas Veera

from Hyderabad, Telangana

Apr 4, 2018

For eamcer online payment amount is deducted but application is succeeded and I made a new transaction, it is succeeded but before payment is not re-funded.so I request to check the transaction detail's.

V

Vishnu Dutt Axis

from Noida, Uttar Pradesh

Apr 10, 2018

Yesterday i made a payment of 7310 INR using Bill desk. The amount got immediately deducted from my Citi bank account but, it did not get credited to my HSBC credit card account.

Kindly look into this issue.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 827001

Hello i am saurav dutta actually what happen on 31st I am buying pizza from dominos so I select the payment option paytm wallet so I log into my paytm account adding amount to paytm wallet 456 for adding I log into my net banking after logging I fill the details and transaction got successfully.But in paytm it was not debited, from my bank it is done successfully.After that from merchant side transaction error message came billdesk shows successfully .On that day again make the payment directly to the dominos.Today I got message from paytm your made successfully to the billdesk but that day transaction from the merchant side first .so for the same order again money deducted and paid to billdesk which is not done by and no order is generated .

+1 photos

BillDesk customer support has been notified about the posted complaint.

View replies

C

chethanScgre

from Bengaluru, Karnataka

Apr 3, 2018

I paid a my credit card(RBL bank credit card) payment on 29-Mar-2018 of Rs.8620. Still payment was not yet credited .
Transaction reference number:LHDF[protected]
My cont No:[protected]

unauthorised payment - Comment #3057807 - Image #0

J

Jitesh Tarvecha

from Jaipur, Rajasthan

Apr 3, 2018

Plz Refund My Money
[protected]@gmail.com
PNB Bank
Debit Card NO [protected]

unauthorised payment - Comment #3057957 - Image #0

K

k01m03

from Tanuku, Andhra Pradesh

Apr 4, 2018

I have paid my BSNL landline bill on 09/03/2018 through corporation Bank Debit Card for Rs 717.00
The transaction is showing as pending.
My account got debited.
But bill amount not credited to BSNL account.

Pl. Verify and credit the bill amount to BSNL.

A

Abhijit Dutta 1961

from Kolkata, West Bengal

Apr 10, 2018

Hello
My axis bank a/c debited by Rs 9912 on 31 March 18 vide INB/[protected]/ESIC(BILLDESK)/ESIC Feb but ESIC showing payment not recieved!!

Please resolve.

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Website: LIC premium payment ebiz.licindia.in/D2CPM/#DirectPay

Dear Sir/Madam,

When I was using the internet banking through billdesk for my LIC premium payment of Rs.2646/- today (i.e 2nd April 2018) at 1.49pm it showed

Error

Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.:-

but the money has deducted from my account ( I have received the message as well as email.) and confirmed this by visiting branch and calling internet banking customer care.

when I contacted V net banking they have given the reference LVJB[protected].

and they said money has deducted from my account

and when I have contacted LIC they said payment is not successful.
hopefully you will do the needful ASAP.
Thanking you
sandhya
[protected]

BillDesk customer support has been notified about the posted complaint.

View replies

J

Jibin Bhaskaran

from Irinjalakuda, Kerala

Apr 3, 2018

I have been recharged my jio no through my jio app through my upi account. But my transaction is not successful . But my money deducted from my account. Marchent name [protected]@icici.

reg. the failed transaction done for lic premium payment rs2646/- using billdesk (through netbanking) - Comment #3057846 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Amritsar, 01.4.18 most urgent pls.

I had made online payment of pspcl elect. Bill of 2310 by pnb debit card thru billdesk. I recvd confirmation from bank that they hv debited rs.2334.48, but whereas i have not recvd confirmation from pspcl
Pls note 02.04.18 is the the due date. If pspcl will not recvd the amount within due date then any extra charges evied then your company will be held responsible for payment. As you have already charged service charges of rs.24.48 collected from me.
Pls treat this most urgent.
From ravi kumar vansil
[protected]@gmail.com
[protected]

BillDesk customer support has been notified about the posted complaint.

Apr 01, 2018

Updated by RAVIVANSIL Just now recvd your phone. The person online has asked following Question: 1. How much balance have in my Bank Account.; THIS IS IRRELEVANT QUESTION.
2. My Debit Card No. and Date of Expiry: I have given details.
3. Then asked me CVV. WHICH IS EXTREMELY OBJECTIONABLE QUESTION. SOI I REFUSED TO GIVE.
Your person asked me if you do not give your CVV then your paid amount will not be redposited with your bank. I politely told him CVV not to told to anyone as per RBI and Bank instruction. Then abouse me Matherchod.
I will be declaring all this in Social Media.
I request the Senior authority to please refund the amount to my Bank by today itself.

Apr 01, 2018

Updated by RAVIVANSIL ANY FRAUD HAPPENED WITH MY BANK ACCOUNT. THEN BILLDESK WILL BE RESPONSIBLE. BECAUSE YOUR PERSON AS ASKED MY VERY OBJECTIONABLE/DOUBTFULL AND IRRELEVANT QUESTIONS.

View replies

R

Raviguppta

from Bhopal, Madhya Pradesh

Apr 3, 2018

I am doing the recharge online the payment has been deducted from my Paytm wallet. The recharge has been not successful. Please give my money back or refund. my Paytm wallet number is [protected]. and transaction I'd is [protected].
Please refund my amount on my Paytm wallet

pspcl a/c no.3001788030 bill payment thru, you but recvd by pspcl - Comment #3057923 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Sirsa, Haryana, 125102

I have paid 509 rs for recharge of vodafone number on 30march 2018 through [protected]@hdfc through bhim app but after deduction of amount my recharge is failed. After complaint in vodafone company i found payment was not done for recharge from [protected]@hdfc.. Please resolve this matter. I have complaint this in my bank but they said amount have been paid to [protected]@hdfc but vodafone company said they did not receive any payment. So please resolve this matter

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 752106

My account no which is in canara bank has been debited fr rs 3000 on 31st jan 2018 towards instalment payment of scheme running in kalyan jewllers payment has been made online through bill desk using my debit card. However beneficiary account has not been credited yet and amount is also not reversed till date. Transaction time was 20:32. Reference number as recorded in bank pass book is[protected]. Narration is like "billdeskmumbaimhin-31/01/2018 20:32:55/0053

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana, 121004

Website: Bill desk

Dear team,
I have submit haryana bijli bill from icici bank, amount got deduct from my account and showing transaction in progress but later transaction got failed, its getting almost 12 hours, amount still not credit to my account, please do the needful.
This is first time i am facing such type of problem from billdesk, even i am regular user of billdesk.
So i request you please solve my problem credit my deduct amount asap.
I also attached some snapshot please refer and i have initiated a transaction of 2258 at dhbvn on icici card (7:46 pm)

+5 photos

BillDesk customer support has been notified about the posted complaint.

Mar 27, 2018

Updated by rvkhokher Dear Team,
I have done a payment of Haryana Bijli board of Rs 2258 on 26 march 2018 7:46 pm amount got deduct from my account but transaction got failed, still amount not credit to my account.
I also attached some snapshot regarding this, please do the needful asap.
Also attached bank statement showing amount deduct from my account, kindly reaolve this on high priority.

Mar 29, 2018

Updated by rvkhokher Its getting almost 2 days but no reply from your side, its unexpected response from your side.
First time i am cheated by billdesk and shows no support from your side, its very dissapointing

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Website: WWW.APCFSS.COM

I will pay money in www.apcfss.com
Money will be debited but fee is not pay
So please refund my money
I have paid Rs.200.00 using my Online Debit Card at APCFSS MUMBAI IND. Txn ID[protected]
To get response shet of TET question paper
So, i pay the money Rs.200 money debited on my account but fee is not successfuly paid
It is 2nd time my money unsuccessful transitions
Please refund my money

Mar 25, 2018

Complaint marked as Resolved

My email is. [email protected] Ph -7993534704

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 781367

Website: ebay.in

26 feb, 2018 tarik ko maine ebay.in par 1550 rupees ka net banking transaction kiya tha, uco bank se, kisi technical wajah se order confirm ho nahi paya. Itni dinon tak intezar karne ki baat bhi mujhe refund nahi mila. Ebay customer care chat par bhi maine yeh baat bataya tha. Woh log meri baat chun nahi raha hai. Ek hi baat bolte rehte hain missing transaction. Kuch karta nahi. Order confirmation msg nahi mila, paisapay id nahi mila magar mera paisa ebay walone loot liya. Proof ke liye meri paas sirf bank ka transaction receipt hain.

+1 photos

BillDesk customer support has been notified about the posted complaint.

View replies

U

umaraghunagbabu

from Nagar Karnul, Telangana

Mar 27, 2018

Bsnl Landline Bill money Rs 822 is deducted from debit card No.[protected] and references from bank is BSNLPOST txn#LU[protected] is details.Balance is deducted from debit card but bsnl bill payment is not done during payment error occurred, it happen on[protected].please help us.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Money lost during bill desk payment using sbi debit account.

I tried to recharge my number with bsnl 78 data offer. The amount was debited from my account but it did not reflect on my mobile number. I repeated the same and again i lost another 78 rs.

I don't know what happened, but overall i lost 156 rs from my account trying to do the recharge. Kindly refund all the amount back to its source.

I got the below provided information in my number during the process.

(Thank you for using state bank internet banking. Your transaction ref no igadbvcbb8 for rs.78.0 on 10-mar-18 16:04)

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

What does this mean

Pbe10002-invalid transaction on card

I tried to pay on kfc's website using my debit card and i keep getting this message every time i pay.
I was trying to buy food online for delivery to care hospital in banjara hills in hyderabad, payment is approved from my bank i got a pin in sms to confirm the transaction which i did.
Any info will be helpful thanks....

Helpful

134 other people found this review helpful

134 found this helpful

Dear sir,

I paid today a challan of rs. 2061/- bearing inb/[protected]/state bank collect payments (Billdesk) transaction nos amount debited from my axis bank but no challan generated against this transaction, i again paid that amount but till now amount not credit in my bank. Pls look into matter as early as possible

Regards/
Dhiren swarnakar

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thrissur, Kerala, 680512

I tried to book kerala s r tc ticket today...after entering otp my balance got detected @10 : 19 pm.but after that the billdesk page was not loaded successfully and showed " Sorry we are unable to process ur transportation " .i didnt got my ticket even after my money got deducted.
It was a ticlet from guruvayoor to bangalore. Ticket fare 651rs(got deducted from my IOB bank account).please to refund seeing thr above details or send me my ticket..this is not fair..dissapointed..please do something about this.

+1 photos

BillDesk customer support has been notified about the posted complaint.

View replies

P

Pannag Kumar

from Chennai, Tamil Nadu

Mar 21, 2018

Amount has been debited and it is asking to pay again transation id [protected] pls do the concern it a 5 times i am faceing this type of problem pls reslove this
thanking you

ksrtc online reservation - Comment #3047015 - Image #0

Balasubramanian Sama Iyer

from Bangalore, Karnataka

Jul 25, 2018

Today I tried to book Seat No.1 by KSRTC Trip code 1003BNGCBT under Reference OB32349029 and the answer was failure. but I want the specific date, seat and trip. It is not clear how the transaction became a failure when I make the transactions to BESCOM, BSNLand once for IRCTC through your payment mode and the aims have always been successful. You had a column for Debit Cards and no alternative means of payment by credit card. Pleas look into the matter and advise me how to make payment in the same bus.
S. Balasubramanian

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Munger, Bihar

Website: Sbpdcl.co.in

I was trying to pay my electricity bill on 18.03.2018 (Sunday) through online. The amount has been debited from my account (State bank of india jamalpur bihar) but still the the bill was not paid. Kindly check it and how can i get my money back.
I m sending you a receipt in photo please kindly check it.

Name - kapil deo paswan

Ca no. - [protected]

Transaction id - lsbi[protected]

Transaction reference no. - sb[protected]

Transaction amount - rs 2034.

Kindly refund my money please..

+1 photos

BillDesk customer support has been notified about the posted complaint.

View replies

R

Riajuddin Khan

from Burla, Odisha

Mar 21, 2018

Dear sir,
Amount deducted from my bank account, but payment failure made to ojee against bill no[protected], i have paid through net banking on 10.03.18 Saturday.
Please help me i have suffered from this problem, last date of submitting application is 20.03.18, please help me and to give me a solution. Its urgent

R

Rinky Bhatt

from Basi, Punjab

Mar 22, 2018

I paid through my paytm wallet on 19.03.18 and the amount got deducted twice but Dominos didn't receive any order, though INR 327 was received by BILLDESK.
I have also attached the transaction IDs that shows that I paid the amount to BILLDESK.
Looking forward for the refund asap.
Thanks.

for refund my money back - Comment #3048550 - Image #0

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I found only one massage of amount deduction please read below

Dear sbi upi user, you have received collect request of inr 396.00 from [protected]@hdfcbank on date[protected]:56:13 pm (Ref no[protected]

I want a prepaid recharge from my vodafone mobile app and payment made by upi bhim sbi app but payment has gone and i found above massage from my bank and upi app but recharge not done and not found any notification from my vodafone app so kindly check answer response please

Mar 18, 2018

Complaint marked as Resolved

Return please My amount

BillDesk customer support has been notified about the posted complaint.

View replies

N

Ngawang Lodoe

from Mangalore, Karnataka

Mar 19, 2018

I have paid wrong bill amount of Bsnl landline no [protected] instead of [protected] on 08.3.2018. That time I didn’t received receipt and bill amount has been debited from my account. So Kindly refund the said amount in my account and I look forward for your assistance.
Thank you

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 182101

Your payment of rs.509.00 is failed on bsnl portal. Reason:pme10013-3d secure authentication failure
My account was debited with the amount 509
But my bill was not payed then i payed it with my credit card.
But when i used my phonepay app i got debited
All the amount mentioned above.
But bill was showing as not payed.
So please help me to refund my amount.
I have lost my money.
Please help me.

+1 photos

BillDesk customer support has been notified about the posted complaint.

View replies

S

Santanu Sikdar

from Bhubaneshwar, Odisha

Mar 19, 2018

I paid my bill of march 2018 of rs.306 to WBSEDCL on 16 march 2018...con.Id[protected]. the amount is debited from my uco bank a/c. But still billdesk do not send confirmation to the biller. & Showing pending...

bsnl bill not paid - Comment #3043569 - Image #0

S

Sai Sara

from Rajahmundry, Andhra Pradesh

Mar 19, 2018

Billdek ID:-BDG[protected] AMOUNT :- 1681 TEZ NO:- [protected]
TEZ MAIL ID:[protected]@gmail.com
BANK NAME :- CITY UNION BANK
DATE OF TRANS 10 MARCH 2018
UPI TRANSECTION ID :[protected]

bsnl bill not paid - Comment #3043608 - Image #0

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 500035

Sir, i am having s b account with your l b nagar branch, hyderabad. My account number [protected]. I am having debit card to this account. My debit card number [protected]. I have paid my electricity bill online through billdesk on 9th march 2018 for rs.782.00 (Rupees seven hundred eighty two only) through my debit card. My account is debited, but transaction failed. Transaction reference is ecom pur 78000246 tsspdc[protected]. Kindly verify the transaction and recredit to my account.
Thank you
M. Venkateswara rao
Mobile number 91 [protected]

BillDesk customer support has been notified about the posted complaint.

View replies

P

Puneeth L

from Madikeri, Karnataka

Mar 19, 2018

I didn't received unique id by paying pnb met life insurance through net banking how I will get unique id please help me out

S

Santosh Patel vns

from Sitarganj, Uttarakhand

Mar 21, 2018

Transaction id fcdr[protected]
transaction date [protected]:49:34.0
phone no [protected]
amount ( 4981 )
status action pending

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Amount of rs 435 was paid to bill desk for idea cellular for idea post paid mobile no [protected] from icici bank account no[protected] on 16/3/18 af 14:51 hrs. Transaction id is — bil/[protected]/ideacellular_l. But till now payment received is not reflected in my idea account and amount of rs 435 is shown as outstanding. As per my bank statement the ammount has been deducted

BillDesk customer support has been notified about the posted complaint.

View replies

C

chotu08

from Agra, Uttar Pradesh

Mar 16, 2018

Hello sir my name is arvind kumar gautam i have done online payment through bill desk on 13th march my balance of Rs 2428.32 deducted from my account but at last moment bill desk site had crashed so my transaction no. did not generate. and other party did not receive any payment . so please refund my money.

amount deducted from bank a/c but payment received not getting reflected-idea cellular - Comment #3041627 - Image #0

G

ghusmesh

from Agra, Uttar Pradesh

Mar 16, 2018

Not successful txn but not refund in account below transaction
1- txn LSYD[protected][protected]
2- txn LSYD[protected][protected]
3- txn LSYD[protected][protected]
4- txn LSYD[protected][protected]
5- txn

S

Srikanth Mothaboina

from Hyderabad, Telangana

Mar 19, 2018

I have paid 1300/- via billdesk gateway unfortunately the payment got failed at the gateway but the amount got debited from my account. Request you to refund the amount at the earliest.

BIL/[protected]

Thanks

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Virudhunagar, Tamil Nadu, 626123

Website: [email protected]

I am recharge my bsnl postal by netbanking transfer details given below but i am not recd my mobile balance.
Cyber receipt date:friday, march 16, 2018 4:07 pm

_

Transaction details
_

Account number : [protected]
Transaction date : march 13, 2018
Transaction amount : (Inr) 30.00
Transaction type : dr
Transaction description : bsnl[protected]/[protected] rech

_

BillDesk customer support has been notified about the posted complaint.

View replies

G

GHANSHYAM HARKHANI

from Ahmedabad, Gujarat

Mar 16, 2018

My Bank Of India Credit card No. is [protected]
We pay Billdessk online payment system Date.[protected]:13:39
Transaction Reference number :- LIDB[protected]
I Pay Successfully Rs. 42875/- from My IDBI Net Banking But Payment Not Clear In Bank of India Credit card
So Please Refund My Payment ASAP...

bsnl recharge not recd - Comment #3041645 - Image #0

bsnl recharge not recd - Comment #3041645 - Image #1

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I made an electricity bill payment to west bengal state electricity distribution company limited (Wbsedcl) through icici bank net banking on 14/03/2018 for rs. 136.88 + taxes. An amount of rs. 141.60 has been debited from my bank account instantly but the amount has not been not credited to the payee (Wbsedcl).

I have cross-checked in wbsedcl site and it shows pending status.

Wbsedcl invoice no.[protected]
Transaction reference from icici : bil/[protected]/pgmib-from bide/wbsedcl.

Request to kindly look into this matter at the earliest and close it.

+2 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines