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BillDesk Complaints & Reviews

www.billdesk.com

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Updated: Nov 7, 2025

Complaints 5411

Resolved

656

Unresolved

4755

So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝

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BillDesk reviews & complaints page 224

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Address: Burdwan, West Bengal, 713303

Website: wbsscregistration.nic.in/ldc.html

I was trying to pay the amount 225 rs that was required . I tried 3 times but each time transaction failed ..but the money got deducted .total of 775 rs got deducted from my account .but didn't receive anything further .It kept showing failed transaction .I called up the bank and made sure that the transaction was successful at the bank ... now they are telling me that biller can help me solve this problem ... they have some process ..please help me to resolve this issue ... my account no is [protected] ..and my bank is Bank Of India .refund process is initiated by the bank .kindly take necessary steps and help me get my money back .thank u :) my regd no [protected]

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A

arghyapapps

from Siliguri, West Bengal

Mar 15, 2016

They replied but didnot help me till now ..they are saying that they cant recognize the transaction :(

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Address: Chennai, Tamil Nadu, 600113

Website: reporting.capitalfirst.com/quickpay/QpPayment.aspx

I have make the payment yesterday at 11.50 to 12.30 ...for capital first billing
... problem was.. payment transactions was done. but you doesn't provide receipt for that payment.. and my capital first account doesn't update. . kindly help me. .. thanking you. .
payment detail:
billing to capital first
agreement no :3301452
name:kasthuri.s
i have also attached copy of your blank page that after payment done..

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Address: 500028

Website: Actcorp, Banks Net Banking

I have to make payments thru Bill desk for various bills. At present i am in USA and not getting connected to bill desk though net connectivity is good.

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S

sw786

Mar 10, 2016

As the due date is nearing please advise me as early as possible.

S

SamuelM

Jun 15, 2016

Billdesk does not seem to work most of the time. Not working for me from the US for paying on HDFC Life or Bajaj Allianz websites, both of which get stuck at the same place, when connecting to Billdesk. Indian banks need to use alternative providers which actually work.

Y

Yoganayagam Sundaram

Sep 19, 2016

Hi,
I am not getting connected to Billdesk and I get a error like 'site not available and firewall blocking'.

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Hi, I'm RAKESH from chennai.I did a Online recharge for my friend thro your gateway today (10.03.2016) around 8.30 pm.Though the amount is taken from my bank account I dint get the recharge done.I tried to contact you thro a landline number given in ur site but there was no response.Pls do respond to me and do the needful.I dint expect this kind of prob from you people.Do take necessary actions as soon as possible and tel me the details I need to provide and provide me with refund atleast.

BILLDESK-FINB[protected]/BSNLPRE/thru Net Banking - ref:[protected]/03/2016 20:33- Indian bank

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Address: Nalgonda, Andhra Pradesh, 508206

I have made payment to ts eamcet 2016 throghth sbh net banking, payment is sucess i forget to take done payment reference id and transaction id. while filling application i got runtime error. so while attempting to apply again they are asking reference id and transaction id may i know that.

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Bhavnac

from Kakinada, Andhra Pradesh

Jun 3, 2016

I am also facing same problem how can I get reference I'd and transaction I'd?

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Address: 262902

I paid SBI online net banking payment through billdesk.com, internet banking and amount Rs. 1011.45 was debited from my account but got error on the page when it is redirecting to again billdesk. my account debited
Translocation Number- POS PRCH-POS
[protected] BILLDESK PAYMENT MUMBA-
Please -refund. my amount.
Date[protected]

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Address: Mehsana, Gujarat, 380058

Website: www.ugvcl.in

To whomsoever it may concern, I Hitesh Kidecha made payment to UGVCL for bill payment of rs 1810 but due to error payment not done and page appears error and also my money is debited from my account. Please refund my money as soon as possible.
Transaction detailes: BILL/[protected]/BPC

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V

Vrushank Pandya

Apr 17, 2021

To whomsoever it may concern, I Vrushank Pandya made payment to UGVCL for bill payment of rs 381.03 twice but due to error payment not done and page appears error and also my money(772.06) is debited from my account. Please refund my money as soon as possible.

I'm attaching screenshot of the same for your kind reference

Ugvcl bill payment error - Comment #3824023 - Image #0

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Website: www.billdesk.com

To whomsoever it may concern, I yash choudhary made payment to christ university for application form of rs 1000.26 but due to error payment not done and page appears error and also my money is debited from my account. Please refund my money as soon as possible.
Transaction detailes: ePAY/To:BILLDESK PAYMENT/45168133/achal

Tel. No.- [protected]

Mar 8, 2016

Complaint marked as Resolved

The fraud call has came which is asking for my debit card number. Mob no.- 8750075609 and also no email came from billdesk company

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Nilamadhab Mishra

from Noida, Uttar Pradesh

Mar 21, 2016

Payment deducted from my account for hdfc loan account but Error. Please verify it for confirmation.

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Address: Chennai, Tamil Nadu, 600097

Website: nil

Using the stolen details of my credit card number a sum of RS 4966 has been taken from SBI credit card number [protected] on 5/3/16 at 2.24 PM. And the amount paid through Vodafone bill desk. Please withhold amount.
My email ID
[protected]@gmail.com
Mobile
[protected]

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Address: Hyderabad, Andhra Pradesh, 500057

Website: billdesk.com

I paid hdfc credit payment through billdesk.com, i paid through the yesbank interbanking and amount was debited from my account but got error on the page when it is redirecting to again billdesk.

Please let me know whether payment was success or not, i tried calling the numbers.
Traniscation Number:- FYBK[protected]

Error Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.:-

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Address: 533103

Website: google chrome

Complaint regarding my land line bill payment my land line no is [protected]. transaction has not been successful but bill amt deducted from my bank account twice on 13 feb 2016. if the amount is debited it should be refund with in 7 working days till date amount has not been credited in my account

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avkgupta21

from Shimoga, Karnataka

Mar 25, 2016

i have lodged a complaint on 05 mar 2016 regarding land line bill payment Rs 737/- +737/- on 13 Feb 2016. till date the amount has not been credited in my account and the Client service no at hyderabad Tel: 42005000 has not been responded. when was the excess amount debited from my account should be refund. rectify the same and credited the above said amount to my account
My contact no is : [protected] & [protected]

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Address: Korba, Chhattisgarh, 495677

Website: www.billdesk.com

Hi, I paid Chattisgarh State Electricity Board bill of Rs.410 through BillDesk on 03.03.2016.Transaction reference number is FHDF[protected]. Bill reference number is[protected].
But when I open my account in CSEB it supposed to show bill Already paid.but it is not showing already paid & asking to pay. Already money has been deducted from my HDFC account.
Please look into this issue & get resolved.

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Address: YSR, Andhra Pradesh, 516360

Website: hotmail.com

I have recharged Rs. 292 on 1/3/2016 through my BSNL App. but internet banking transaction ref. No. is IG0BOTVND8. is not activated yet and not refunded also.
Please see the matter and solve it as early as possible.

regards
P. SASIDHARA REDDY

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Address: Bareilly, Uttar Pradesh, 243122

I have made vodafone bill payment through billdesk and transaction detail is here Transaction Ref No IG0BOUSJR9 for Rs.2500 on 02-MAR-16 08:1
For the same transaction i havent recieved any payment detail report not it is confirmed for bill payment towards vodafone bill.
Kindly do the needful urgently

Aug 7, 2021

Complaint marked as Resolved

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Vodafone India Customer Care

from Hyderabad, Telangana

Mar 2, 2016

Hi,

Please share your contact number with us at http://bit.ly/1Q0RlZ8 and we will get back to you with assistance.

Regards,
Vodafone Customer Care

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Address: 276001

I have paid premium of LIC india for policy number[protected] through ICICI bank net banking Rs6206.00 on 28/02/2016 which details are as under---
1-ICICI Bank s/b a/c no.[protected]
2-Transaction date-- 28/02/2016.
3-Transaction type- Bill payments/Shopping Mall
4-Amount----Rs6202.00
5- Payment ID-[protected] 6--Status- success.
In this connection it is informed that neither this premium amount has been credited in to policy number[protected] nor receipt for the same has been received to me.What is reason?
Pl. do need full & inform me for the same at earliest.
Date-01/03/2016 Yours sincerely,
Surendra Pathak
F/O Aditya Pathak (Policy Holder)

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S. Pathak

from Varanasi, Uttar Pradesh

Mar 1, 2016

Good for customer.

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Website: www.billdesk.com

I have Done Payment Two times for this app no, on net banking page its showed me that payment is successful but billdesk didn't forwarded me on utitsl page both times. so Please Refund my money

+2 photos

Mar 2, 2016

Complaint marked as Resolved

Contacted Them in Mail, they asked for payment ref no, , then i collected it from bank . forwarded them & got refund case closed

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Address: Hyderabad, Andhra Pradesh, 500067

Website: si.tslprb.in

Dear sir
i made a payment through bill desk but there was an error in the transaction but the amount got deducted from the account which was Rs 504.please revert with a solution ASAP

thank you
A.Sai vishal
([protected]@gmail.com

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Address: 754142

One fraud payment of Rs.4, 999/- has been made through debit card on 26.02.2016 vide no.[protected]as reflected in bank statement) to Vodaphone bill, Mumbai. Kindly with held the amount and refund back to the my SB Account o[censored]nion Bank of India, Paradip, Odisha - 754142

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Address: Kolkata, West Bengal, 700104

I have paid CESC bill Rs. 400 for the month of January 2016 on[protected] through axis bank int-banking. But the actual transaction has been failed.The detail is given below for your perusal.
BINITENDRA MOHAN CHAUDHURI
CESC Consumer no.[protected]
Customer id.[protected]
Transaction detail FUTI [protected]
Time: 19:33:44
Date:[protected]
Bank transaction detail:
INB/[protected]/CESC dated:[protected]
Please return my money asap.

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Address: 500032

I am srinath i made payment on 25th Feb 2016 through EBSCHAGE a order from gift with love site my order has not place but my money had been debited from my debit card of rupees 630 i request to plz return my money back

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