Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5411
Resolved
656
Unresolved
4755
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 225

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aniket Gowari
from Mumbai, Maharashtra
Feb 24, 2016
Report
Copy

Address: Raigad, Maharashtra, 410209

I made a transfer toward sbi collect for which paid through billdesk the amount was deducted form the account but no transfer was made towards the sbi I would request the amount to be refunded to me.
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    satia
    from Kantabanji, Odisha
    Feb 24, 2016
    Report
    Copy

    Address: 767017
    Website: billdesk.com

    -24.02.2016
    -reference number(FSBI[protected]IG0BNWGGC3)
    -Rs. 200 deducted from sbi account during bsnl recharge in bsnl portal line, but i have not received in bsnl recharge, when i talked to bsnl customer, they reply me wait for 1 month for solution, please help me
    -refund
    BillDesk customer support has been notified about the posted complaint.
    please help me as soon as possible
    plase refund my payment
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Harshit1997
      Feb 22, 2016
      Mar 30, 2023
      This thread was updated on Mar 30, 2023
      Report
      Copy

      Aiims payment

      I mad an online payment of fees to aiims for entrance exam but the sbi payment gateway showed error and also debited Rs.1015 three times. My payment is still not done and i cannot proceed with my application. Please return me my money. My candidate id is [protected]....
      Helpful
      25 other people found this review helpful
      25 found this helpful
      17 Comments
      Report
      Copy
      A
      ajay oraon
      Feb 21, 2016
      Report
      Copy

      Address: New Delhi, Delhi

      AIIMS MBBS 2016 online payment
      made but on candidate dashboard
      still showing pending status
      I had registered online application
      form for AIIMS MBBS 2016
      entrance exam on site
      www.aiimsexams.org and i got my
      candidate id - [protected] on
      19.2.2016.made online payment
      through debit card and amount of
      Rs.1015.00 has been deducted
      from my account on
      21.2.2016.But still candidate
      dashboard is showing my payment
      status as pending.so cannot
      proceed further for city choice
      option and further cannot finalise
      my registration process.please look
      into the problem and settle my
      complaint.
      Such type of irregularity cannot be
      expected from such a prestigious
      institution like AIIMS.Its
      'HORRIBLE'.
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shhuklashailu2010
        Feb 20, 2016
        Report
        Copy

        Address: 495677

        I made a payment of Rs. 1017.10 for fees of AIIMS entrance examination through netbanking of my HDFC BANK account on 18.02.2016 but it is still not updated.
        Ref. No.[protected]
        Narretion- FHDF[protected]
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Keshri Ganesh
          from Kolkata, West Bengal
          Feb 19, 2016
          Report
          Copy

          Address: Mumbai City, Maharashtra, 400053
          Website: Bill desk

          Non refund of double LIC premium amount. My husband has auto registered for LIC premium payment of myself Jyoti. The premium of 2 years auto debited from his uco bank account. The problem occurs due to payment by my side. I also made a payment for both the years by cheque and the husband has forgotten that he had registered for auto debit of premium. The LIC PCMC has sent a mail for refund of both the premium paid twice from our side but Bill desk is not releasing the money.If they really refunded the amount as per their last mail to me then where is the amount. Bank must credit the same if they get it. Bill desk trying to cheat me.

          Rs. 10006 debited for two years from my husband uco bank account by Bill desk and the same refunded by LIC. Bill desk not released the payment. Payment ID [protected] and [protected] on 29.01.2015 and 28.01.2016.

          I want refund of total Rs. 20012 by Bill desk along with interest if any for delay in release of payment.
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mohammad Af Roz
            from Delhi, Delhi
            Feb 19, 2016
            Report
            Copy

            Address: Hyderabad, Andhra Pradesh, 509216

            I made a payment of 4045 to NTR university. My form has not submitted and money debited from my account. Bill desk asking me for transaction number they said transaction number starts with four letters and remaining are numbers, but bank says that no transaction number starts with letters they gave me transaction I'd all are numbers. Bill desk refusing it so kindly solve it with another way.
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bhargava Krishna
              from Delhi, Delhi
              Feb 17, 2016
              Report
              Copy

              Address: Bangalore, Karnataka, 560068
              Website: www.billdesk.com

              Hi Team,

              I paid my HDFC credit card bill [5k] on Jan 29th 2016 through bill desk.
              On Feb 9th i got a call from HDFC credit card team saying that there is an amount due on my credit card.

              I shared the transaction details with HDFC team and i came to know that there are no transactions on my card with those reference no.

              When i checked with billdesk they are saying the transaction is already processed on Feb 1st 2016. Then i asked them to provide the complete card number to check with HDFC team and file dispute form. But they are saying they don't have any information.

              Being payment gateway Bill desk should be having all the information required to process the transaction further.But they are advising me to check with HDFC team.

              HDFC already charged a late fee and still no clue where the money has gone?
              Payment through bill desk really sucks and there is no transparency, poor customer support.

              Transaction ID :ECMP[protected]

              I request you to help to get my amount back.

              Regards
              Bhargava Krishna
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Subha Chowdhury
                from Ingraj Bazar, West Bengal
                Feb 16, 2016
                Report
                Copy

                Address: 732103
                Website: Vodafone billdesk

                Last 7th February I filled up form Of wbjee ad I did the payment through BILLDESK.. After payment of wbjee some amount has been transacted two times through BILLDESK and even no message of that transaction is sent to mobile to inform us and I suspect that even the informations about our debit card has become known to others through BILLDESK.. Under this circumstances I want to refund the amount that was transacted without any information and any permission...
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  vikhug
                  from New Delhi, Delhi
                  Feb 16, 2016
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110020
                  Website: www.billdesk.com

                  Someone has made the payment of Rs 3651.12 at Billdesk from my Paytm wallet today ie 16th Feb at 1:04 PM. I have not made this transaction and i haven't received any OTP or message of paytm wallet deduction as well. Although i got the mail and that's how i get to know about my paytm wallet. Details are as below

                  Bill Desk Order FPT[protected]
                  Paytm Cash Transaction: [protected]

                  I dont know how someone can use without OTP and no message has been received for this transaction. Both Billdesk and paytm has to look into this matter and resolve. I want my money back.
                  +2 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Feb 17, 2016
                  Updated by vikhug
                  I got to know that it is forwarded to IndiaIdeas.com platform as payment is made from that platform. Please get the same confirmed. Also got to know that transaction is done on EBAY

                  Bill Desk Order on INDIAIDEAS.com FPT[protected]

                  Please respond on priority and get my money refunded
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    dkailash
                    from Guwahati, Assam
                    Feb 14, 2016
                    Report
                    Copy

                    Payment gateway : sorry! Your payment has been received with a failure

                    Address: 781020
                    Website: www.apdcl.gov.in

                    BillDesk Payment Gateway :: Sorry! Your payment has been received with a failure status. Reason - /PBE10002-Invalid transaction on card/. Please quote your transaction reference number for any queries relating to this request. Transaction Declined Transaction Status /*Failure*/ Transaction ID FHMP[protected] Transaction Date and Time[protected]:00:44 Transaction Reference Number 1000565320920160214135933 Account ID [protected] Email ID...
                    Helpful
                    5 other people found this review helpful
                    5 found this helpful
                    1 Comment
                    Report
                    Copy
                    S
                    skpandey50
                    from Noida, Uttar Pradesh
                    Feb 12, 2016
                    Report
                    Copy

                    Address: Solan, Himachal Pradesh, 173205
                    Website: HDFC BILL DESK

                    Payment not credit where payment was made on 01 feb 2016 at 6.21 against card no. [protected] amount 1905.00 as per transaction no. FUBI[protected]

                    Payment through union bank of india.
                    Till date not received

                    So please help me as soon as possible

                    Siddharth Pandey
                    [protected]
                    +1 photos
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vibin2203
                      from Mumbai, Maharashtra
                      Feb 11, 2016
                      Report
                      Copy

                      Address: Kanyakumari, Tamil Nadu, 629841
                      Website: Billdesk

                      I have online recharge to 142/- in two times in voda phone application to billdesk service. My amount has two time debitted but recharge not success. Please help me sir
                      +1 photos
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        amrstsakthar
                        from Ernakulam, Kerala
                        Feb 10, 2016
                        Report
                        Copy

                        Website: air india

                        I have tried flight booking via air India mobile app and process failed at the payment gateway. As I have not enough to book another please refund me the same or do the needful urgently
                        +1 photos
                        BillDesk customer support has been notified about the posted complaint.
                        hey did you get back your money..?
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          B MOHANTY
                          from Aizawl, Mizoram
                          Feb 9, 2016
                          Report
                          Copy

                          Address: 751030
                          Website: Aircel Online Recharge

                          Sir,

                          I have made a payment of Rs.601/- through net banking for 3G Data pack for Aircel Number but it was unsuccessful. But The amount has been debited to my Bank Account. Please ensure the refund of the sum. I here under mention the details of the transaction . Please resolve the case.

                          Transaction No.
                          FUTI[protected]

                          Date and Time
                          [protected]
                          BillDesk customer support has been notified about the posted complaint.
                          ok checked now my account and found that money came back to my account .thanks do not need any more of this complaint .
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            L
                            laxmanamurthy
                            from Mangalore, Karnataka
                            Feb 8, 2016
                            Report
                            Copy

                            Address: 506001

                            Dear Sir,

                            Today I have payed the hdfc personal loan emi through bill desk . bill desk was not generated the reference number and and the amount was debited from my account. so, plz kindly do the needful.

                            Date of Transaction:[protected]
                            Deatles: hdfc personal loan number: 25485629
                            Amount:1778=00
                            BANK: UNION BANK OF INDIA, A/C NO: [protected]

                            Thanks & Regards,
                            Laxmanamurthy.
                            [protected]
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              I
                              immks
                              from Mumbai, Maharashtra
                              Feb 5, 2016
                              Report
                              Copy

                              Address: 636006
                              Website: bill desk

                              Very worst service you are providing
                              every month I using your portal its showing server error. From these error every month im paying extra charge for my postpaid bill (aircel)


                              Very very worst service
                              +2 photos
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                Utsab Maiti
                                from Ahmedabad, Gujarat
                                Feb 3, 2016
                                Report
                                Copy

                                Address: Purba Medinipur, West Bengal, 721401

                                An amount of Rs.5000/- has been fraudulently got debited vide transaction no.[protected] on POS 22317740 at vodafone billdesk mumbai in TXN #[protected] On 03.02.2016 AT 5:11 PM FROM my debit card no. 51********04 of sbi, purulia without my consent and I've lodge an FIR against this to Police Station.
                                So I earnestly request you that on humanity ground kindly cancel the order having transaction number[protected] please please.
                                Kindly stop the transaction and do not remit the amount to the person.
                                Please help me.

                                Utsab Maiti
                                Kishorenagar, Contai, Purba Medinipur, PIN-721401
                                Contact No. [protected] email id: [protected]@gmail.com
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Srikanth Minumula
                                  from Nellore, Andhra Pradesh
                                  Jan 31, 2016
                                  Report
                                  Copy

                                  Address: Hyderabad, Andhra Pradesh
                                  Website: www.billdesk.com

                                  On[protected] around 10.50am i made an online payment for nimhans entrance exam of Rs.1517/- through my SBH(STATE BANK OF HYDERABAD)debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now?...I have an emergency to apply for NIMHANS entrance as it was last day please kindly pay back my money as immediately as possible...please
                                  reply to my mail [protected]@gmail.com
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Deven Makwana
                                    from Mumbai, Maharashtra
                                    Jan 28, 2016
                                    Report
                                    Copy

                                    Address: Rajkot, Gujarat, 360005
                                    Website: www.billdesk.com

                                    I want to a transaction of reliance broadband billing but website is not open.
                                    billdesk main website is also not open.
                                    please consider it as soon as possible.
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit