BillDesk Complaints & Reviews

I paid property tax through my credit card (Citibank) on the 28th may 2016 - 8pm.

The bbmp application numbers are :

[protected]
[protected]

Both the times i immediately got confirmation from my cc that the payment had been processed succesfully - however, the landing page for billdesk after the payment gave me an error - saying site cannot be reached.
Please either give me confirmation that the payment was processed or else reverse the transation.

Thanks

When I try to make payment through my debit/credit card via billdesk, I am directed to a site secure4.arcot.com and in the follow through process the following message comes :
"your authentication could not be completed because of a system error. If this happens consistently, please contract your CSR.
Please advise what I do?
I may be contacted at [protected] for more details.

I made payment of my cesc bill through billdesk using my uco bank debit card. Paymentr was unsuccessfull but rs.1100 charged from my account and bill is still showing unpaid.

Name; sikha dutta roy

Cesc customer id:[protected]

Transaction date: 02.05.2016

Decit card number:[protected]

Amount charged:1100

Phn:[protected]

Email - [protected]@yahoo.com

Please give my money back as cesc ltd tole me to contact billdesk as it isnot their fault. Refund my god damn money or will never ever use this fraud gateway.

On 10May2016, I tried to recharge my tatasky account using billdesk billpay. The credit card payment was successful and my citibank card was credited with INR420/-. Then Billdesk sent me the following email:
[protected]start of quotation
Please note that Recharge Service from BillDesk BillPay could not process the following recharge payment.

Biller Name: TATASKYDTH
Subscriber ID: [protected]

Payment Amount (Rs Ps): 420.00
Payment Date: 10th May 2016
Transaction ID:[protected]

We request that you please make the payment directly to the Recharge Company.

Please contact us at [protected]@billdesk.com for any assistance that you may require.
[protected][protected]end of quote
I waited till 12May16 for Billdesk to reverse the money credited to my citibank credit card. When that did not happen, I wrote an email to the address provided in the recharge failure intimation.

I got a reply on 16May16 saying:
[protected]start of quotation
As confirmed with the biller, reversal for this payment has been initiated and you should receive it within the next 5-7 working days.
[protected][protected]end of quote

When the amount was not reversed till 23May16, I sent another query, for which I got a response on 24May16 stating that:
[protected]start of quotation
As confirmed with the concerned department, we request you to kindly forward us the scanned copy of your bank statement from the date of transaction - till date showing the non-refund of the amount so that the same can be forwarded to the concerned department.
[protected][protected]end of quote
I do not want to share my transaction details with anyone. That is my private info. I will not share it with anybody.

When the recharge transaction with Tatasky failed, my money is with Billdesk. They are just twisting my arms to avoid paying it back to me.

I just want my money back. I will never again use Billdesk Billpay. I do not trust them any more.

I made a payment of rs. 613.74 for probationary officer for sbi entrance test.
Payment got debited and i am still getting no payment record found nor i have got receipt or application for this transaction.
Deadline for forms are 24th may, so i again made the payment by using debit card mode and this time the payment is successful. But the problem is that i got debited twice.
Kindly reverse the amount of first transaction via netbanking.
Details of hdfc transaction:
Bank name : hdfc bank
Mode: net banking
[protected]-tominstituteofbankin and reference no[protected]

23 may 2016

I made payment of rs. 613 for probationary officer for sbi entrance test.
Payment got debited and i am still getting no payment record found nor i have got receipt or application for it.
Deadline for forms are 24th may and i am not sure whether to make payment again or not. I never trust government bank websites.
Details of hdfc transaction:
Bank name : hdfc bank
Mode: net banking
: [protected]-tominstituteofbankin[protected] may 2016 613.74

Multiple payments was done to my house tax three times from my hdfc credit card. I did not get messages that transactions were successful but the money is deducted three times more.


Transaction date


Transaction settlement date


Transaction amount (Rs.)


Merchant name


Authorisation code

27-apr-2016


28-apr-2016


11, 012.00


Bbmp billdesk mumbai ind


003888

27-apr-2016


28-apr-2016


11, 012.00


Bbmp billdesk mumbai ind


016307

27-apr-2016


28-apr-2016


11, 012.00


Bbmp billdesk mumbai ind


074641

Please reverse these transaction.

Respected sir,
I done aircel recharge through billdesk on aircel website using canara bank debit card. But transaction was failed and amount of rs.100 was deducted from my canara bank a/c.

Transaction date was 10/05/2016

Canara bank debit card no.[protected].

Aircel website recharge ref. Id no.95889418mhcu

On aircel website transaction status was shown as pending.

Kindly help me in reversal of my amount.

Dear sir/mam,

We have booked 2 ticket of msrtc shivneri, from pune to nerul for 20th may 2016 through kotak bank, net banking, while linking, the website gone slow for some time, & it was showing under process only. After that i cancelled the transaction & booked through other bank & its done through sbi, but now which transaction i have cancelled of kotak bank it is got debited but no ticket booked, so how can i get the payment reversal, if it is possible, bank details are as follows...
Name : big vision water tech pvt ltd
Bank : kotak mahindra bank ltd.
Branch : nigdi
Account no.:[protected]
Ifsc code : kkbk0001757

The Manager, Customer care Division, Billdesk. Dear Sir--
1. I made a bill payment of electricity bill amounting to Rs 6000/- to Tata Power DDL, Delhi yesterday (on[protected] using my Andhra Bank Credit card through BILLDESK payment channel.
2. The payment was made vide transaction ID FCMP[protected] on[protected] at 22.30 Hrs.
3. However, the amount deducted from credit card was Rs 6253.32 p in place of Rs 6000/- as per the following message received by me :-
“ A transaction of Rs. 6253.32 has been done using your Andhra Bank Credit Card 4XXX3337 at NDPL-BILLDESK MUMBAI IN on 17-MAY-16 - 22:18:13 ”.
4. Accordingly, Rs 53.32 p were deducted extra from my credit card payment.
5. You are therefore requested to look into this extra charge deducted from my credit card and get the same credited to my credit card account.
6. In this connection, I may add that I have been regularly making is is the first online payments and at no time extra charge has been deducted. This is the first time ever that extra charge has been deducted with which I am dis-satisfied with BILLDESK pay-channel.
Hoping for early redressal of my complaint and refund of this amount to my credit card account.
Thanks/Regards - V K Kapur, [protected]@gmail.com, [protected] &[protected]. New Delhi.

I, kunal chakraborty, filled up an online form of psc (www.psconline.gov.In) on 17th of may, 2016. When i was redirected to the payment gateway, which was powered by billdesk, i had chosen the debit card option of state bank of india. After entering the details, when i proceeded to make the final payment of rs. 215.73, it showed unsuccessful transaction so tried once more but once again it showed unsuccessful transaction. But when i checked my bank account balance, its showing debit of rs. 215.73 two times., i. E, rs. 215.73+ rs. 215.73.

I hereby request to the concerned authority to refund my 'hard earned' money back to me as soon as possible.

Wbpsc registration id - hog0042402

State bank of india savings a/c no. (From which money is debited)- [protected]

Since last month i have been having difficulty in making the hdfc credit card payment from other mode of payments (Say bank). The window does not open. I have tried different methods to approach the bill desk but all show the same indication that it is opening, but not. Last month after making a complaint to hdfc bank, it got resolved. Should i complain every time to them?

Money was deducted from my paytm wallet for dominos but order failed .
the amount was 427 . it shows in the wallet statement that money is paid to billdesk. I contacted dominos the told to contact paytm i contacted paytm they told to contact dominos .I dont know what to do . Please help I want my money back
BILLDESK Order #FPT[protected]
Paytm Cash Txn ID [protected]

Today i tried to pay my bill online bt payment debited bt recharge not done plz refund my amount 1000rs. Plz refund d amount debited on 15may201
Vodafone mobile no : [protected]
Account id :[protected]
Payment amount (Rs ps) : 1000.00
Payment date :[protected]:34:14
Transaction id : fur[protected]
Payment status : failed
Plz refund d amount

Sir, i beg most respected to state that i have prepaid recharge on 11th may 2016 rs. 1, 000/- (Rupees one thousand) through online prepaid secure meter make gateway payment transaction id is mspdc_ fici4475, payments are already paid but voucher generated is not done because, cyber is down. I have not receive any voucher code.
So, please kindly checked these transaction and mentioned to its voucher code and give me.
My e maill id "[protected]@gmail.com".
Thanks.

I have paid my credit card payment through your link. Amount is 2388rs
I paid this amount on 12.05.16, 10:30am.
The amount has been debited from my bank, but i don't got any conformation message or mail. Again i got message from the bank stating that my amount is due.. But i have alrdy paid the amount.
Kindly solve this issue as early as possible. My transaction i'd ft [protected].

Thanking you,
Harvinder
[protected]

I have paid my HDFC personal loan emi through your link.Emi amount is 2667+460
I paid this amount on 11.05.16, 7.30am.
The amount has been debited from my bank, but I don't got any conformation message or mail.Again I got message from the bank stating that my EMI is due..but I have alrdy paid the amount.
Kindly solve this issue as early as possible.

Thanking you,
Bharath
[protected]

Dear Sir,

On 14/8/2015 we had made EPF payment of Rs.41934/- through Canara Bank Net banking and the print out of payment receipt generate was also taken.But, unfortunately, it has got lost.
Now, EPF Deptt is asking us to provide proof of payment of Rs.41934/- made to them.
Hence, it is requested to kindly generate the required document (payment receipt challan) from your server and arrange to email to us.

Our Canara Bank Current Account no[protected], Ulubari Branch, Guwahati-781007


Regards,
Bhawani Marketing Pvt.Ltd.
Guwahati.

Dear sir / madam,
Please, resolved & take care of below points are accordingly,
I am not successful any online transaction for my idea apps through billdesk. When i am any online transaction while showing error of payment not successful. I have more than five time facing same problem in my idea apps with billdesk. But, yet not resolved my serious problem. I am connecting call with customer service executive more than four time of idea company. But, still not resolved this issue. And, i am more than twenty transaction per month in my idea apps with billdesk. So, most required billdesk online payment for me.
So please, kindly help us & do the needful urgent basis…
Thanks!
Regards,
Chirag patel.
(Mo):- +[protected].

I have deposited fee for recruitment of assistant review officer uttar pradesh power corporation limited through union bank net banking. Amount has been deducted from my account but i did not receive payment receipt. the Trancation no is 47563398 for that payment. Please give suggestion what can i do now. How can i get that payment receipt or my amount back.