BillDesk Complaints & Reviews

I am trying to pay the property tax on on kolkata municipality, from the past 3-4 weeks, while trying to pay the final button to pay, it calls billdesk portal and never returns the billdesk page,

The property tax payment for Kolkata Municipality, using below uRL.
https://www.kmcgov.in/KMCPortal/KMCPortalPDPaymentAction.do

Once, clicking the OK button, I am getting below error for past 3-4 weeks.

This site can’t be reached
www.billdesk.com took too long to respond.

I have done 2 transactions through billdesk site (Via icici bank ltd) bellow are the details
1. Bil/[protected].00 06/09/2016
2. Bil/[protected].00 06/09/2016

Between the transaction process error message displayed. Spoke to icici bank, they said transaction status is success. Try to contact bill desk help line but no respond.

Pls. Solve the issue, due date is around the corner.

Regards
Bhaskar kunder

Dear Sir / Madam

I have online recharge Idea's net deducted the money from my bank but I have not yet charged. If you ask me to give my money back and return the money, how will it please tell me, but I had my debit card online recharge, recharge my head and not done to cut money from the bank, my contact no. [protected],
my bank Acount no. Is [protected], so please you, please refund my money

Vide transaction FCDRO[protected] dated 3.6.2016, time 6.26am
Rs.924/ has been debited from my bank account. But the same has not been credited in my BSNL phone bill account due to network problem. A message has been recd stating that the amount Rs.924 will be credited to my bank account within 3 working days. still it is not credited. pl resolve my issue.

I made a payment of Rs 1787-88 fvg TSSSPDCL towards Consumer No. VZ088393, Azambad, Hyderabad on 7-06-16 from Canara bank, Internet bank account. The amount was debited to my account but TSSPDCL recept is not generated. Normally whenever we make payment receipt is generated automatically. Whereas in this case, no receipt / pop up has come when payment was made and my net bank account was debited.

My grievance is to send me official receipt of payment.

Canara bank transaction Reference No. [protected]
and Merchant Reference No. GCNB [protected].

Sir
Mainay 04/06/2016 ko jvvnl ko k no.[protected] and[protected] dono electricity bil ka payment kiya tha axis bank se
Account say to payment debit ho gya but bil ka payment nhi hua
Or na hi recipt mili
Pleses may payment refund

K no. —
[protected] — srimati bhagwati devi mahawr w/o puranchand mahawr


[protected] — chitar ram gangaram mahawar

Dear customer,
As requested by you, please note that the following payment has been processed through billdesk:
Company name: hdfc credit card
Card no: xxxx xxxx xxxx 3471
Payment amount (Rs ps): 1000.00
Payment date: 1st june 2016
Payment through: united bank of india
Transaction identification number: guni[protected]
Please quote your transaction identification number for any queries relating to this request.


Please check with above details and updtecthe status

I have pay 02/06/2016 to ebay through your billdesk from vijoya bank
Rs. 1299.00. Your site shows that payment unsuccessful but it was deduct from my a/c. Please refund my amount immediately. My a/c number is [protected]. Transection reference id 14075477. And amount rs. 1299/- was tranfar to your a/c. Number [protected]. I hope you do so.

I had processed credit card payment for hdfc credit card
of rupees 11054.93 my from ICICI online account.

Amount is debited from my account but transaction status shows error.
Please help me resolve the isssue. Below provided is the transaction details

Transaction date: 02/06/2016
Remarks: BIL/[protected]/credit card bill pay/HDFCCARD_GI
Transaction Amount: 11, 054.93

The error received is this:
https://www.billdesk.com/pgidsk/pgijsp/error1.jsp
Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

Today through netbanking on apepdcl's app i have paid for service no.[protected] an amount of ₹439+net banking charge. And second one is service no.[protected] an amount of ₹60+net banking charge. The bank page says for these two transactions transaction successful. But, apepdcl receipt was not generated and an error has come and it say web page not available and timed out.
So, do the needful in this regard

I have made following two transactions for rs. 7380.00 each towards payment of property tax payment to bbmp mumbai (Bangalore)
Through bill desk.
The details of transactions are as follows.

Tcode : 05 mode type : 01-5
Arn : 74332746148614762724881 card number : 4373xxxxxxxx0001
Txn amount : 7, 380.00 txn date : 26-may-16
Me name : bbmp billdesk me city : mumbai
Me state : - me country : in
Currency code : 356 mcc : 9311
Inr amount : 7380.00 authcode : md2172
Ra : 0 file date : 27-may-16


Tcode : 05 mode type : 01-5
Arn : 74332746148614759827267 card number : 4373xxxxxxxx0001
Txn amount : 7, 380.00 txn date : 26-may-16
Me name : bbmp billdesk me city : mumbai
Me state : - me country : in
Currency code : 356 mcc : 9311
Inr amount : 7380.00 authcode : me2190
Ra : 0 file date : 27-may
.
Out of which the bbmp has issued receipt for rs. 7380.00 (Receipt no.[protected]. Transaction no.[protected] against
Sas application no. 2016-17 [protected][protected] of 2008-09).
The other payment of rs. 7380.00 which was made wrongly/by oversight by me for the second time for the same purpose and for same property
Is due for refund to me.
I request you to arrange for the refund of rs.7380.00 by credit to my credit card account immediately.
Thanking you,

Ganesh b. (Mob: [protected])

I paid property tax through my credit card (Citibank) on the 28th may 2016 - 8pm.

The bbmp application numbers are :

[protected]
[protected]

Both the times i immediately got confirmation from my cc that the payment had been processed succesfully - however, the landing page for billdesk after the payment gave me an error - saying site cannot be reached.
Please either give me confirmation that the payment was processed or else reverse the transation.

Thanks

When I try to make payment through my debit/credit card via billdesk, I am directed to a site secure4.arcot.com and in the follow through process the following message comes :
"your authentication could not be completed because of a system error. If this happens consistently, please contract your CSR.
Please advise what I do?
I may be contacted at [protected] for more details.

I made payment of my cesc bill through billdesk using my uco bank debit card. Paymentr was unsuccessfull but rs.1100 charged from my account and bill is still showing unpaid.

Name; sikha dutta roy

Cesc customer id:[protected]

Transaction date: 02.05.2016

Decit card number:[protected]

Amount charged:1100

Phn:[protected]

Email - [protected]@yahoo.com

Please give my money back as cesc ltd tole me to contact billdesk as it isnot their fault. Refund my god damn money or will never ever use this fraud gateway.

On 10May2016, I tried to recharge my tatasky account using billdesk billpay. The credit card payment was successful and my citibank card was credited with INR420/-. Then Billdesk sent me the following email:
[protected]start of quotation
Please note that Recharge Service from BillDesk BillPay could not process the following recharge payment.

Biller Name: TATASKYDTH
Subscriber ID: [protected]

Payment Amount (Rs Ps): 420.00
Payment Date: 10th May 2016
Transaction ID:[protected]

We request that you please make the payment directly to the Recharge Company.

Please contact us at [protected]@billdesk.com for any assistance that you may require.
[protected][protected]end of quote
I waited till 12May16 for Billdesk to reverse the money credited to my citibank credit card. When that did not happen, I wrote an email to the address provided in the recharge failure intimation.

I got a reply on 16May16 saying:
[protected]start of quotation
As confirmed with the biller, reversal for this payment has been initiated and you should receive it within the next 5-7 working days.
[protected][protected]end of quote

When the amount was not reversed till 23May16, I sent another query, for which I got a response on 24May16 stating that:
[protected]start of quotation
As confirmed with the concerned department, we request you to kindly forward us the scanned copy of your bank statement from the date of transaction - till date showing the non-refund of the amount so that the same can be forwarded to the concerned department.
[protected][protected]end of quote
I do not want to share my transaction details with anyone. That is my private info. I will not share it with anybody.

When the recharge transaction with Tatasky failed, my money is with Billdesk. They are just twisting my arms to avoid paying it back to me.

I just want my money back. I will never again use Billdesk Billpay. I do not trust them any more.

I made a payment of rs. 613.74 for probationary officer for sbi entrance test.
Payment got debited and i am still getting no payment record found nor i have got receipt or application for this transaction.
Deadline for forms are 24th may, so i again made the payment by using debit card mode and this time the payment is successful. But the problem is that i got debited twice.
Kindly reverse the amount of first transaction via netbanking.
Details of hdfc transaction:
Bank name : hdfc bank
Mode: net banking
[protected]-tominstituteofbankin and reference no[protected]

23 may 2016

I made payment of rs. 613 for probationary officer for sbi entrance test.
Payment got debited and i am still getting no payment record found nor i have got receipt or application for it.
Deadline for forms are 24th may and i am not sure whether to make payment again or not. I never trust government bank websites.
Details of hdfc transaction:
Bank name : hdfc bank
Mode: net banking
: [protected]-tominstituteofbankin[protected] may 2016 613.74

Multiple payments was done to my house tax three times from my hdfc credit card. I did not get messages that transactions were successful but the money is deducted three times more.


Transaction date


Transaction settlement date


Transaction amount (Rs.)


Merchant name


Authorisation code

27-apr-2016


28-apr-2016


11, 012.00


Bbmp billdesk mumbai ind


003888

27-apr-2016


28-apr-2016


11, 012.00


Bbmp billdesk mumbai ind


016307

27-apr-2016


28-apr-2016


11, 012.00


Bbmp billdesk mumbai ind


074641

Please reverse these transaction.

Respected sir,
I done aircel recharge through billdesk on aircel website using canara bank debit card. But transaction was failed and amount of rs.100 was deducted from my canara bank a/c.

Transaction date was 10/05/2016

Canara bank debit card no.[protected].

Aircel website recharge ref. Id no.95889418mhcu

On aircel website transaction status was shown as pending.

Kindly help me in reversal of my amount.

Dear sir/mam,

We have booked 2 ticket of msrtc shivneri, from pune to nerul for 20th may 2016 through kotak bank, net banking, while linking, the website gone slow for some time, & it was showing under process only. After that i cancelled the transaction & booked through other bank & its done through sbi, but now which transaction i have cancelled of kotak bank it is got debited but no ticket booked, so how can i get the payment reversal, if it is possible, bank details are as follows...
Name : big vision water tech pvt ltd
Bank : kotak mahindra bank ltd.
Branch : nigdi
Account no.:[protected]
Ifsc code : kkbk0001757