BillDesk Complaints & Reviews

The Manager, Customer care Division, Billdesk. Dear Sir--
1. I made a bill payment of electricity bill amounting to Rs 6000/- to Tata Power DDL, Delhi yesterday (on[protected] using my Andhra Bank Credit card through BILLDESK payment channel.
2. The payment was made vide transaction ID FCMP[protected] on[protected] at 22.30 Hrs.
3. However, the amount deducted from credit card was Rs 6253.32 p in place of Rs 6000/- as per the following message received by me :-
“ A transaction of Rs. 6253.32 has been done using your Andhra Bank Credit Card 4XXX3337 at NDPL-BILLDESK MUMBAI IN on 17-MAY-16 - 22:18:13 ”.
4. Accordingly, Rs 53.32 p were deducted extra from my credit card payment.
5. You are therefore requested to look into this extra charge deducted from my credit card and get the same credited to my credit card account.
6. In this connection, I may add that I have been regularly making is is the first online payments and at no time extra charge has been deducted. This is the first time ever that extra charge has been deducted with which I am dis-satisfied with BILLDESK pay-channel.
Hoping for early redressal of my complaint and refund of this amount to my credit card account.
Thanks/Regards - V K Kapur, [protected]@gmail.com, [protected] &[protected]. New Delhi.

I, kunal chakraborty, filled up an online form of psc (www.psconline.gov.In) on 17th of may, 2016. When i was redirected to the payment gateway, which was powered by billdesk, i had chosen the debit card option of state bank of india. After entering the details, when i proceeded to make the final payment of rs. 215.73, it showed unsuccessful transaction so tried once more but once again it showed unsuccessful transaction. But when i checked my bank account balance, its showing debit of rs. 215.73 two times., i. E, rs. 215.73+ rs. 215.73.

I hereby request to the concerned authority to refund my 'hard earned' money back to me as soon as possible.

Wbpsc registration id - hog0042402

State bank of india savings a/c no. (From which money is debited)- [protected]

Since last month i have been having difficulty in making the hdfc credit card payment from other mode of payments (Say bank). The window does not open. I have tried different methods to approach the bill desk but all show the same indication that it is opening, but not. Last month after making a complaint to hdfc bank, it got resolved. Should i complain every time to them?

Money was deducted from my paytm wallet for dominos but order failed .
the amount was 427 . it shows in the wallet statement that money is paid to billdesk. I contacted dominos the told to contact paytm i contacted paytm they told to contact dominos .I dont know what to do . Please help I want my money back
BILLDESK Order #FPT[protected]
Paytm Cash Txn ID [protected]

Today i tried to pay my bill online bt payment debited bt recharge not done plz refund my amount 1000rs. Plz refund d amount debited on 15may201
Vodafone mobile no : [protected]
Account id :[protected]
Payment amount (Rs ps) : 1000.00
Payment date :[protected]:34:14
Transaction id : fur[protected]
Payment status : failed
Plz refund d amount

Sir, i beg most respected to state that i have prepaid recharge on 11th may 2016 rs. 1, 000/- (Rupees one thousand) through online prepaid secure meter make gateway payment transaction id is mspdc_ fici4475, payments are already paid but voucher generated is not done because, cyber is down. I have not receive any voucher code.
So, please kindly checked these transaction and mentioned to its voucher code and give me.
My e maill id "[protected]@gmail.com".
Thanks.

I have paid my credit card payment through your link. Amount is 2388rs
I paid this amount on 12.05.16, 10:30am.
The amount has been debited from my bank, but i don't got any conformation message or mail. Again i got message from the bank stating that my amount is due.. But i have alrdy paid the amount.
Kindly solve this issue as early as possible. My transaction i'd ft [protected].

Thanking you,
Harvinder
[protected]

I have paid my HDFC personal loan emi through your link.Emi amount is 2667+460
I paid this amount on 11.05.16, 7.30am.
The amount has been debited from my bank, but I don't got any conformation message or mail.Again I got message from the bank stating that my EMI is due..but I have alrdy paid the amount.
Kindly solve this issue as early as possible.

Thanking you,
Bharath
[protected]

Dear Sir,

On 14/8/2015 we had made EPF payment of Rs.41934/- through Canara Bank Net banking and the print out of payment receipt generate was also taken.But, unfortunately, it has got lost.
Now, EPF Deptt is asking us to provide proof of payment of Rs.41934/- made to them.
Hence, it is requested to kindly generate the required document (payment receipt challan) from your server and arrange to email to us.

Our Canara Bank Current Account no[protected], Ulubari Branch, Guwahati-781007


Regards,
Bhawani Marketing Pvt.Ltd.
Guwahati.

Dear sir / madam,
Please, resolved & take care of below points are accordingly,
I am not successful any online transaction for my idea apps through billdesk. When i am any online transaction while showing error of payment not successful. I have more than five time facing same problem in my idea apps with billdesk. But, yet not resolved my serious problem. I am connecting call with customer service executive more than four time of idea company. But, still not resolved this issue. And, i am more than twenty transaction per month in my idea apps with billdesk. So, most required billdesk online payment for me.
So please, kindly help us & do the needful urgent basis…
Thanks!
Regards,
Chirag patel.
(Mo):- +[protected].

I have deposited fee for recruitment of assistant review officer uttar pradesh power corporation limited through union bank net banking. Amount has been deducted from my account but i did not receive payment receipt. the Trancation no is 47563398 for that payment. Please give suggestion what can i do now. How can i get that payment receipt or my amount back.

I have paid (Rs.565/-) thru my sbi credit card for my property tax (Bbmp, bangalore) on 1st may 2016 and the amount is deducted.

Sbi card customer care told me to contact merchant!

Can you please check and revert asap.


Sl. No.

Sas app. No

2016-17 app. No

Transaction/challan id

Pay mode

Net amount

Paid status

Paid amount


1 2806076 [protected] 16529754 of 565.00 payment transition 0.00 repay


Payment is deducted but receipt not generated.

Can you please check and generate the same.

Or refund the amount.


Regards,

Lakshman

This has reference to the above subject matter please note that the transactions was failed though the amount which has been deducted not yet been refunded back to my account.In this view necessary justification and early compliance is expected at the earliest.The are as follows. Date of Transaction 21/04/16. Mode of transaction Through CESC portal. Transaction Id. FU[protected]. A/C no.[protected](SBI). regards Santu Sikder

Sir,

Rs. 16890/- from has been deducted twice from my icici bank a/c no.[protected] vide ref. Nos. Bil/[protected]/delhi to patna/indigo_fici4454 & bil/[protected]/delhi to patna/indigo_fici4454 on 01/05/2016. I received ticket by the latter transaction. I have contacted indigo airlines. They have claimed to have refunded through pgi reference number fici[protected] on 04/05/2016 itself but my icici account has not been credited so far.

4 days have passed. Kindly look into the matter and resolve it.

Regards
Jugal k
[protected]@yahoo.com

I paid my electricity bill of rs.346 to tsspdcl on[protected], 11:28hrs with transaction reference no:fsm[protected].The amount as been deducted but payment to tsspdcl is not confirmed. This is the first time o[censored]ncertainty by bill desk otherwise it provide s best service and i do have trust on it. Kindly intervene as soon as possible. Please let me know it was updated.

Some fraudster withdrew money of rs.3400/- on 04/05/2016 at 12.03 pm using my sbi debit card no.[protected] after asking me about my card details and otp. Details of the transaction is shown in the bank account as "pos[protected] vodafone-billdesk mumbai". Kindly help if i can get back the money.
Regards,
Mamata haldar
Umerkote (Odisha)
Mob no.[protected]

From
P.Pavithrachandran
[protected]@yahoo.com

I wish to bring to your kind notice that an amount of Rs 4980/-(Rupees Four thousand Nine Hundred Eighty) was debited by Canara Bank on[protected] at 11.15 AM towards POS withdrawal done by you to recharge Vodafone which was never requested by me. The matter is already taken up with Canara Bank with the help of Police department(Cyber Cell-Bangalore City) where a complaint is already registered to apprehend the culprit.

I request you to co-operate in the investigations which is already underway. If this transaction has taken place by oversight and by mistake, the amount(Rs4980/-) may be reversed immediately and the matter will be dropped without further complications.Otherwise I will be compelled to pursue the case to reach its logical conclusions

Thanks/P.Pavithrachandran

Hi i made payment of paying of hdfc credit card payment but it got failed and didint credited yet following is the failure mailAs requested by you, please note that the following payment was declined while processing through BillDesk:
Company Name: HDFC Credit Card
Card No: xxxx xxxx xxxx 8151
Payment Amount (Rs Ps): 2200.00
Payment Date: 20th April 2016
Payment through: Credit/Debit Card
Transaction Identification Number: FCMP[protected]
Please quote your Transaction Identification Number for any queries relating to this request.
Please help asap

I have recharged to BSNL mobile no.[protected] for rs.110/- on 22.04.16 through net banking, but so far not recharge was received

Respected sir,
This is to inform you that, on dated 14/4/16, timed 10:20 a.M, i had been made a transcation for payment of hdfc bank personal loan account number 37655972 through billdesk by icici net banking, reference no is[protected], amount debited but till date it is not credited to hdfc bank .
Kindly look at the matter.
Yours,
Umesh
Mob.[protected]