BillDesk Complaints & Reviews

We had been cheated by act. I had two act connection as i running home-office one connection is for office use another one is for home usage. On office work we mostly browse websites and sends emails, for office connection i having the plan of gb. Every month before 22nd the fup gets over, every month i need to reset my fup to continue my work. Even after resetting full data will not last till end of month. This month fup limit is exceed on 24.In the afternoon i had reset the fup, i got 9 gb for 6 days but data of 5 gb was over within 3 days which we worked very less time. On this issue i contacted customer care people, they responded as we are having no data regarding this we can provide any information after 1st of next month. Even single month i hasn't use my act connection with out resetting my fup.

I have made payment amount of rs-810 against of Mr. Prabodh Kumar Guchhait, LP.RJ-4/13/1, BASUDEVPUR BAGANIPARA, BA HOWRAH 711 304, Customer Id : [protected], Bill No. : [protected] but problem is here don't get any confirmation and still shown outstanding amount in CESC,
I request you kindly check & verify about the same.

I used Instapay of Billdesk on 26.06.2016 to re charge my Tatadocomo mobile phone balance. It processed through Netbanking as usual, successfully. But unfortunately Balance in mobile not changed. Today is 27.06.2016.
Transaction Ref. no: GSB[protected]G0CFTDNPT.
Please suggest what to do?

I have initiated a transaction to cesc customer id [protected] through my sbi account no [protected] (Behala, kolkata) on[protected] for rs. 890 towards my bill payment for may-2016 through billdesk gateway. Amount has been debited to my sbi account through receipt no gsbi[protected]ig0cfrnjc2 but not credited to cesc.

Needs transaction to be completed or payment to be returned.

In date 22/06/2016 i payment through u r link in my hdfc credit card payment already 3 days over but still not credited bill... Plz check and revertdear customer,
As requested by you, please note that the following payment has been processed through billdesk:
Company name: hdfc credit card
Card no: xxxx xxxx xxxx 3419
Payment amount (Rs ps): 10000.00
Payment date: 22nd june 2016
Payment through: axis bank
Transaction identification number: guti[protected]
Please quote your transaction identification number for any queries relating to this request.
Note: payment will be credited to your card account within 3 working days

Hi i orderd pizza online from dominoz. Jubilint food works
Order number :118
I did the payment worth 1210/- inr which failed. Owing to that i made another payment by of the same amoutn which got successful.

When i am checking my account details the initial transaction also show successful now, which means i ended up paying twice for the same order
1210 + 1210. Where i should been reimbursed with the 1st amount automatically.
The transaction that failed: during checkout.

Date of incident: order date/time : 06/24/2016 03:51:05 pm
Client :[protected]jubilant foodworks limited
Transaction id: [protected]
Beneficiary : bill desk
Amount: 1210/-
Current status: success.
Transaction date: 24/06/2016

Post this i paid once more which actually placed my order than
Client:[protected]jubilant foodworks limited
Transaction id: id[protected]
Beneficiary: bill desk
Amount: 1210/-
Current status: success
Transaction date: 24/06/2016

The order number was : 118

I should be reimbursed amount for transaction: [protected] as that failed initally owing to whcih i had to order again.

TODAY on[protected] at 22:23:04 I have recharged IDEA mob No. [protected] by Rs. 200/- through RuPay card of HDFC Bank. Through SMS it is learnt that Account has been debited to my sb account with HDFC Bank. Please confirm whether the said mobile has been recharged by Rs.200/-
TODAY on[protected] at 22:23:04 I have recharged IDEA mob No. [protected] by Rs. 200/- through RuPay card of HDFC Bank. Through SMS it is learnt that Account has been debited to my sb account with HDFC Bank. Please confirm whether the said mobile has been recharged by Rs.200/-
TODAY on[protected] at 22:23:04 I have recharged IDEA mob No. [protected] by Rs. 200/- through RuPay card of HDFC Bank. Through SMS it is learnt that Account has been debited to my sb account with HDFC Bank. Please confirm whether the said mobile has been recharged by Rs.200/-

I make paymnt on 27/05/2016 to bbmp tax through your billdesk from uco ebanking rs. 3210.00. Bbmp tax site shows that paid status payment transition. But it was deduct from my a/c cyber receipt transaction id ibp billdesk[protected]-2016.
Please repair my amount immediately. Transection reference id 16878872. And amount rs. 3210/- i hope you do so.

Dear sir i transfer the money in billdesk to bbmp tax payment 2015-16 bt amount debit the my acc bt still not transfer my transaction no is[protected] and[protected] in desktop and also my acc statement transaction no min/bbmp/[protected]/0, [protected]/0, [protected]/0, [protected] date 10/6/2016 so please i requesting a refund of repair

I am trying to pay the property tax on on kolkata municipality, from the past 3-4 weeks, while trying to pay the final button to pay, it calls billdesk portal and never returns the billdesk page,

The property tax payment for Kolkata Municipality, using below uRL.
https://www.kmcgov.in/KMCPortal/KMCPortalPDPaymentAction.do

Once, clicking the OK button, I am getting below error for past 3-4 weeks.

This site can’t be reached
www.billdesk.com took too long to respond.

I have done 2 transactions through billdesk site (Via icici bank ltd) bellow are the details
1. Bil/[protected].00 06/09/2016
2. Bil/[protected].00 06/09/2016

Between the transaction process error message displayed. Spoke to icici bank, they said transaction status is success. Try to contact bill desk help line but no respond.

Pls. Solve the issue, due date is around the corner.

Regards
Bhaskar kunder

Dear Sir / Madam

I have online recharge Idea's net deducted the money from my bank but I have not yet charged. If you ask me to give my money back and return the money, how will it please tell me, but I had my debit card online recharge, recharge my head and not done to cut money from the bank, my contact no. [protected],
my bank Acount no. Is [protected], so please you, please refund my money

Vide transaction FCDRO[protected] dated 3.6.2016, time 6.26am
Rs.924/ has been debited from my bank account. But the same has not been credited in my BSNL phone bill account due to network problem. A message has been recd stating that the amount Rs.924 will be credited to my bank account within 3 working days. still it is not credited. pl resolve my issue.

I made a payment of Rs 1787-88 fvg TSSSPDCL towards Consumer No. VZ088393, Azambad, Hyderabad on 7-06-16 from Canara bank, Internet bank account. The amount was debited to my account but TSSPDCL recept is not generated. Normally whenever we make payment receipt is generated automatically. Whereas in this case, no receipt / pop up has come when payment was made and my net bank account was debited.

My grievance is to send me official receipt of payment.

Canara bank transaction Reference No. [protected]
and Merchant Reference No. GCNB [protected].

Sir
Mainay 04/06/2016 ko jvvnl ko k no.[protected] and[protected] dono electricity bil ka payment kiya tha axis bank se
Account say to payment debit ho gya but bil ka payment nhi hua
Or na hi recipt mili
Pleses may payment refund

K no. —
[protected] — srimati bhagwati devi mahawr w/o puranchand mahawr


[protected] — chitar ram gangaram mahawar

Dear customer,
As requested by you, please note that the following payment has been processed through billdesk:
Company name: hdfc credit card
Card no: xxxx xxxx xxxx 3471
Payment amount (Rs ps): 1000.00
Payment date: 1st june 2016
Payment through: united bank of india
Transaction identification number: guni[protected]
Please quote your transaction identification number for any queries relating to this request.


Please check with above details and updtecthe status

I have pay 02/06/2016 to ebay through your billdesk from vijoya bank
Rs. 1299.00. Your site shows that payment unsuccessful but it was deduct from my a/c. Please refund my amount immediately. My a/c number is [protected]. Transection reference id 14075477. And amount rs. 1299/- was tranfar to your a/c. Number [protected]. I hope you do so.

I had processed credit card payment for hdfc credit card
of rupees 11054.93 my from ICICI online account.

Amount is debited from my account but transaction status shows error.
Please help me resolve the isssue. Below provided is the transaction details

Transaction date: 02/06/2016
Remarks: BIL/[protected]/credit card bill pay/HDFCCARD_GI
Transaction Amount: 11, 054.93

The error received is this:
https://www.billdesk.com/pgidsk/pgijsp/error1.jsp
Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

Today through netbanking on apepdcl's app i have paid for service no.[protected] an amount of ₹439+net banking charge. And second one is service no.[protected] an amount of ₹60+net banking charge. The bank page says for these two transactions transaction successful. But, apepdcl receipt was not generated and an error has come and it say web page not available and timed out.
So, do the needful in this regard

I have made following two transactions for rs. 7380.00 each towards payment of property tax payment to bbmp mumbai (Bangalore)
Through bill desk.
The details of transactions are as follows.

Tcode : 05 mode type : 01-5
Arn : 74332746148614762724881 card number : 4373xxxxxxxx0001
Txn amount : 7, 380.00 txn date : 26-may-16
Me name : bbmp billdesk me city : mumbai
Me state : - me country : in
Currency code : 356 mcc : 9311
Inr amount : 7380.00 authcode : md2172
Ra : 0 file date : 27-may-16


Tcode : 05 mode type : 01-5
Arn : 74332746148614759827267 card number : 4373xxxxxxxx0001
Txn amount : 7, 380.00 txn date : 26-may-16
Me name : bbmp billdesk me city : mumbai
Me state : - me country : in
Currency code : 356 mcc : 9311
Inr amount : 7380.00 authcode : me2190
Ra : 0 file date : 27-may
.
Out of which the bbmp has issued receipt for rs. 7380.00 (Receipt no.[protected]. Transaction no.[protected] against
Sas application no. 2016-17 [protected][protected] of 2008-09).
The other payment of rs. 7380.00 which was made wrongly/by oversight by me for the second time for the same purpose and for same property
Is due for refund to me.
I request you to arrange for the refund of rs.7380.00 by credit to my credit card account immediately.
Thanking you,

Ganesh b. (Mob: [protected])