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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 230

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A
aejaythakur
Dec 14, 2015
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Address: New Delhi, Delhi, 110020
Website: www.billdesk.com , portal2.bsnl.in/myportal

Transaction ID: [protected] towards payee Bill Desk on December 11, 2015 at 15:35. Of INR 952.00 through ICICI Bank to BSNL postpaid on http://portal2.bsnl.in/myportal/. The Customer care end up calls in the middle of the conversation and does not entertain any complaints. Their rude behavior and tragic services has forced me to lodge a complaint.
BillDesk customer support has been notified about the posted complaint.
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    N
    NitinB.tcs
    from Pune, Maharashtra
    Dec 13, 2015
    Resolved
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    Address: 411018
    Website: Idea

    Dear Sir, I have pay for my Idea postpaid bill, pay for your website, but my account money is debit, but payment process not successfully. As soon as possible. My post paid Mob no [protected] Alter net contact no [protected]
    Aug 8, 2021
    Complaint marked as Resolved 
    BillDesk customer support has been notified about the posted complaint.
    Dear Customer,

    We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

    Thanks & Regards,
    Customer Care, Idea Cellular
    Dear Customer,

    As per your telecon with our customer service associate on 20th Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular
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      B
      bishwabijoynath
      Dec 11, 2015
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      Address: 560032

      I made the payment of Rs 6200 on 7 th Dec, using SBI Netbanking till date the payment has not been cleared. Please confirm.
      BillDesk customer support has been notified about the posted complaint.
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        R
        Rohit Dudhe
        from Mumbai, Maharashtra
        Dec 11, 2015
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        Address: 411028
        Website: www.billdesk.com/pgidsk/pgmerc/hdfccard

        Had done credit card payment on 7th Dec 15 of Rs. 9100/-. through SBi net banking but still my HDFC Credit card payment is not clear.
        BillDesk customer support has been notified about the posted complaint.
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          S
          Saikat Mitra
          Dec 11, 2015
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          Address: Kolkata, West Bengal, 700032
          Website: www.billdesk.com

          Date 10.12.2015 around 22:30 hrs Paid the Bill for WBPGMAT 2015 through SBI VISA DEBIT CARD using BillDesk. The total amount of Rs. 3042 was deducted from my Bank AC but still the payment was not done. It was showing " Your Transaction is not successful" Purchase Detail ( as sent to my mobile via SMS) POS 50000392 txn#ET[protected]
          BillDesk customer support has been notified about the posted complaint.
          same problem for my brother
          Hello,

          I paid my current bill of Rs 363.09 through bill desk gateway on 18/02/2016. Though Rupees 363.09 deducted from my SBI bank account No [protected] but transaction status show failed. My POS 50000392 at NIELIT MUMBAI MAHIN Transaction No FT[protected]. My Electric A/C No [protected].

          Please tell me When i will get my money back?

          My Phone No- [protected]
          Email- [protected]@gmail.com
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            R
            Rajendraiah
            Dec 10, 2015
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            Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524121
            Website: billdesk

            I pay my electricity bill[protected] and debited amount my account but not pay the EB bill. ID no. BIOD[protected] Pl's solve it
            BillDesk customer support has been notified about the posted complaint.
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              A
              Aditya Jariwala
              from Surat, Gujarat
              Dec 9, 2015
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              Address: 395002
              Website: charusat.ac.in

              I have paid CHARUSAT college convocation fees but it failed any how, though I have not received the refund. SBI transaction details number : POS[protected] Date :[protected] general no. :[protected]
              BillDesk customer support has been notified about the posted complaint.
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                E
                eldrin baxla
                Dec 8, 2015
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                Address: 491335

                I Rs. 402.42 pay my idea postpaid bill though debit card 26.11.2015 and my account debit but bill not payable at idea postpaid
                BillDesk customer support has been notified about the posted complaint.
                Hello,

                I paid my current bill of Rs 363.09 through bill desk gateway on 18/02/2016. Though Rupees 363.09 deducted from my SBI bank account No [protected] but transaction status show failed. My POS 50000392 at NIELIT MUMBAI MAHIN Transaction No FT[protected]. My Electric A/C No [protected].

                Please tell me When i will get my money back?

                My Phone No- [protected]
                Email- [protected]@gmail.com
                Hello,

                I paid my current bill of Rs 4198.45 through bill desk gateway on 18/02/2016. Though Rupees 4198.45 deducted from my SBI bank account No [protected] but transaction status show failed. My POS 50000392 at NIELIT MUMBAI MAHIN Transaction No FT[protected]. My Electric A/C No [protected].

                Please tell me When i will get my money back?

                My Phone No- [protected]
                Email- [protected]@gmail.com
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                  P
                  princefrancis
                  from Delhi, Delhi
                  Dec 7, 2015
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                  Website: BSNL ONLINE RECHARGE

                  I recharged 100Rs on my bsnl mobile no [protected] on 07 dec 2015 through billdesk opened from the bsnl recharge web site . my payment deducted from account and not rechrged my mobile phone. my transaction Ref no IG0BCOMHM2 (SBI BANK). PLS DO THE NEEDFUL
                  BillDesk customer support has been notified about the posted complaint.
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                    B
                    Biju.K.Karunan
                    from Adur, Kerala
                    Dec 7, 2015
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                    Website: BSNL Kerala

                    I recharge my BSNL Prepaid Connection through Billdesk(through My BSNL Application)on 03/12/2015.The payment was successful and the amount debited from my Kerala Grameen Bank account towards the Flexi Topup payment.But BSNL has not got credited the amount yet .please solve my complaint as early as you can and i request you to inform me the details opf action taken by you through my [protected]@gmail.com date of transaction-03/12/2015 time-21:43:21 transaction id[protected]
                    BillDesk customer support has been notified about the posted complaint.
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                      S
                      sayeri
                      from Kolkata, West Bengal
                      Dec 6, 2015
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                      Address: Howrah, West Bengal, 711302
                      Website: bsnl portal and billdesk

                      On 6/12/2015 at 8.12 pm i used billdesk through bsnl portal for mobile recharging. system showed "Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries." but recharge was not successful though my account debited. what to do for refunding?
                      BillDesk customer support has been notified about the posted complaint.
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                        T
                        Tonmoyritu
                        Dec 5, 2015
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                        Address: Murshidabad, West Bengal, 713123
                        Website: www.wbssc.gov.in

                        I apply for WBSSC Lower Division Clark.And at the time of payment When i pay from my credit card First time thay do not give me my registration Id but thay take my payment.And the next time it was done.But the authority take my payment two times.I want my one payment back.
                        BillDesk customer support has been notified about the posted complaint.
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                          B
                          Biju.K.Karunan
                          from Adur, Kerala
                          Dec 4, 2015
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                          Address: Alappuzha, Kerala

                          I recharge my BSNL Prepaid Connection through Billdesk(through My BSNL Application)on 03/12/2015.The payment was successful and the amount debited from my Kerala Grameen Bank account towards the Flexi Topup payment.But BSNL has not got credited the amount yet .please solve my complaint as early as you can and i request you to inform me the details opf action taken by you through my [protected]@gmail.com date of transaction-03/12/2015 time-21:43:21 transaction id[protected]
                          BillDesk customer support has been notified about the posted complaint.
                          Dec 07, 2015
                          Updated by Biju.K.Karunan
                          I got the message from "MyBSNL" application that my above said attempt (Topup of Rs 250/-) was failed.So I again request you to take necessary action to credit back that amount to my account
                          Please inform me the action taken based on my complaint
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                            K
                            kale roshan
                            from Mumbai, Maharashtra
                            Dec 3, 2015
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                            Address: Nashik, Maharashtra, 422013

                            I was buying insurance policy of vehicle of oriental insurance at the payment time i pay the amount and some error come and i didn't buy the policy and policy amount has been debited from my saving account and i can not refund the amount by billdesk and transaction no of oriantal insurance is tnx# ET[protected]
                            BillDesk customer support has been notified about the posted complaint.
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                              I
                              Innovative Forum
                              from Mumbai, Maharashtra
                              Nov 24, 2015
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                              Address: 400610
                              Website: ICICI Bank`s website but payment made thro. Bill Desk.

                              OBC bank`s ref. No.IBSM[protected]/BILLDESK/EOBC[protected]/[protected]PAY dt.23/11/2015 after 5.30 pm. for Rs.27858.69 through NEFT.

                              ICICI Bank`s remarks -we could not ascertain the status of your credit card payment from your bank. Before you attempt another transaction please login into your bet banking a/c and verify whether debit has been processed to your account.

                              In the above case the amount Rs.27, 858.69 has already been debited from our OBC bank account . The message is already posted on mobile phone. As well checked up the bank statement, ref. of which is already given in the begining. Kindly let us know the status of payment, where it is lying?
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                                A
                                Abhijeet Thakur
                                from Sirur, Maharashtra
                                Nov 22, 2015
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                                Address: Aurangabad, Maharashtra, 431001
                                Website: billde.sk/idea

                                I paid my ide postpaid postpaid bill of Rs 597 through Billdesk.The payment was successful and the amount debited from my Oriental bank of commerce account towards the bill payment.But idea has not got credited the amount yet and they reminded me again to pay the bill of Rs 597...please solve my complain in 48 hours otherwise i will go police and consumer forum [protected] against billdesk and idea
                                date of transaction[protected]
                                time-09:33:59
                                transaction id-ESMP[protected]
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                                  S
                                  sunneyjain
                                  from Jaipur, Rajasthan
                                  Nov 22, 2015
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                                  Address: 302018
                                  Website: billdesk payment gateway

                                  Dear All, I am using netbanking of Yesbank Ltd and did one transaction of 3G data recharge from airtel site using my netbanking with the below details:- 15/11/2015 17:27:00 15/11/2015 8339 NET TXN: BILLDESK EYBK[protected] AIRTELPREPAI 265.00 since 15/11/2015 I have been following up with citrus and billdesk to resolve the issue. But there is no response from billdesk till date although Citrus has already confirmed that this payment is due with billdesk under citrus ref no[protected]. Refund is still not initiated and no response is there from bill desk. Request you to kindly help in resolving and refunding the amount debited for no services by billdesk.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    R
                                    Ramachandra.p
                                    from Sandur, Karnataka
                                    Nov 20, 2015
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                                    Address: Bangalore, Karnataka, 560029
                                    Website: pgi.billdesk.com/pgidsk/PGIMerchantPayment

                                    Date and Time:[protected]:17:03
                                    BillDesk TransactionID :NA
                                    Payment Status:PENDING
                                    Transaction Amount:103.00
                                    Mobile Number [protected]
                                    Recharge Ref. No. KA88921471591447994822859
                                    Recharge Status: PENDING
                                    in my debit card amount is debited but still now not done recharge please solve this problem ASAP
                                    BillDesk customer support has been notified about the posted complaint.
                                    Hi Ramachandra.p,

                                    Thank you for reaching us at Social Care.

                                    We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
                                    Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
                                    We assure you a quick resolution and the best of services at all times.

                                    Thanks and Regards
                                    Customer Service Officer | Social CareTeam
                                    Email us at [protected]@aircel.co.in
                                    Dear Ramachandra.p

                                    As discussed with you, we wish to mention that we have verified your account details and found that the recharge for the amount of Rs.103/- was not successful on 20/11/2015 10:15AM, the amount would get reversed to your bank account within 7 working days from the date of transaction. If it is not come to your bank account within 7 working days, we request you to send the bank statement for further assistance. Once the bank statement is shared we would check it from the relevant team and refund the amount to your Aircel number.

                                    Regards,

                                    Aircel Social Care Team
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                                      D
                                      devendersingh.naruka
                                      from Mumbai, Maharashtra
                                      Nov 19, 2015
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                                      Address: 400050
                                      Website: billdesk.com

                                      There is a complaint to be made against billdesk.com. My complaint is we booked online flight from mumbai to goa on 13th of nov through indigo website. the transaction of rupees16, 096 was made n routed through billdesk.com on POS [protected] bide pxn no[protected]. the flight dint get booked and the amount was detucted from the account. Request kindly refund the amount of rupees16, 096. It has also been confirmed by the indigo airlines that ticket has not been booked and asked to claim money from bill desk.com through which the transaction was routed under armed forces category. kindly revert back on mail n confirm. my mail id is- devendersingh.[protected]@gmail.com
                                      BillDesk customer support has been notified about the posted complaint.
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                                        E
                                        Eldhose-sby
                                        from Bengaluru, Karnataka
                                        Nov 19, 2015
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                                        Address: 673592
                                        Website: www.billdesk.com

                                        I paid my BSNL landline bill of Rs 516 through Billdesk.The payment was successful and the amount debited from my SBI account towards the bill payment.But BSNL has not got credited the amount yet and they reminded me again to pay the bill of Rs 516.
                                        BillDesk customer support has been notified about the posted complaint.
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