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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5422

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656

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4766

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Address: New Delhi, Delhi, 110020

Website: www.billdesk.com , portal2.bsnl.in/myportal

Transaction ID: [protected] towards payee Bill Desk on December 11, 2015 at 15:35. Of INR 952.00 through ICICI Bank to BSNL postpaid on http://portal2.bsnl.in/myportal/. The Customer care end up calls in the middle of the conversation and does not entertain any complaints. Their rude behavior and tragic services has forced me to lodge a complaint.

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Address: 411018

Website: Idea

Dear Sir, I have pay for my Idea postpaid bill, pay for your website, but my account money is debit, but payment process not successfully. As soon as possible. My post paid Mob no [protected] Alter net contact no [protected]

Aug 8, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 19, 2015

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 24, 2015

Dear Customer,

As per your telecon with our customer service associate on 20th Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: 560032

I made the payment of Rs 6200 on 7 th Dec, using SBI Netbanking till date the payment has not been cleared. Please confirm.

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Address: 411028

Website: www.billdesk.com/pgidsk/pgmerc/hdfccard

Had done credit card payment on 7th Dec 15 of Rs. 9100/-. through SBi net banking but still my HDFC Credit card payment is not clear.

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Address: Kolkata, West Bengal, 700032

Website: www.billdesk.com

Date 10.12.2015 around 22:30 hrs Paid the Bill for WBPGMAT 2015 through SBI VISA DEBIT CARD using BillDesk. The total amount of Rs. 3042 was deducted from my Bank AC but still the payment was not done. It was showing " Your Transaction is not successful" Purchase Detail ( as sent to my mobile via SMS) POS 50000392 txn#ET[protected]

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S

Shouvik Mandal

from Patna, Bihar

Dec 14, 2015

same problem for my brother

R

rohit24

from Mathura, Uttar Pradesh

Feb 18, 2016

Hello,

I paid my current bill of Rs 363.09 through bill desk gateway on 18/02/2016. Though Rupees 363.09 deducted from my SBI bank account No [protected] but transaction status show failed. My POS 50000392 at NIELIT MUMBAI MAHIN Transaction No FT[protected]. My Electric A/C No [protected].

Please tell me When i will get my money back?

My Phone No- [protected]
Email- [protected]@gmail.com

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Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524121

Website: billdesk

I pay my electricity bill[protected] and debited amount my account but not pay the EB bill. ID no. BIOD[protected] Pl's solve it

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Address: 395002

Website: charusat.ac.in

I have paid CHARUSAT college convocation fees but it failed any how, though I have not received the refund. SBI transaction details number : POS[protected] Date :[protected] general no. :[protected]

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Address: 491335

I Rs. 402.42 pay my idea postpaid bill though debit card 26.11.2015 and my account debit but bill not payable at idea postpaid

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R

rohit24

from Mathura, Uttar Pradesh

Feb 18, 2016

Hello,

I paid my current bill of Rs 363.09 through bill desk gateway on 18/02/2016. Though Rupees 363.09 deducted from my SBI bank account No [protected] but transaction status show failed. My POS 50000392 at NIELIT MUMBAI MAHIN Transaction No FT[protected]. My Electric A/C No [protected].

Please tell me When i will get my money back?

My Phone No- [protected]
Email- [protected]@gmail.com

R

rohit24

from Mathura, Uttar Pradesh

Feb 18, 2016

Hello,

I paid my current bill of Rs 4198.45 through bill desk gateway on 18/02/2016. Though Rupees 4198.45 deducted from my SBI bank account No [protected] but transaction status show failed. My POS 50000392 at NIELIT MUMBAI MAHIN Transaction No FT[protected]. My Electric A/C No [protected].

Please tell me When i will get my money back?

My Phone No- [protected]
Email- [protected]@gmail.com

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Website: BSNL ONLINE RECHARGE

I recharged 100Rs on my bsnl mobile no [protected] on 07 dec 2015 through billdesk opened from the bsnl recharge web site . my payment deducted from account and not rechrged my mobile phone. my transaction Ref no IG0BCOMHM2 (SBI BANK). PLS DO THE NEEDFUL

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Website: BSNL Kerala

I recharge my BSNL Prepaid Connection through Billdesk(through My BSNL Application)on 03/12/2015.The payment was successful and the amount debited from my Kerala Grameen Bank account towards the Flexi Topup payment.But BSNL has not got credited the amount yet .please solve my complaint as early as you can and i request you to inform me the details opf action taken by you through my [protected]@gmail.com date of transaction-03/12/2015 time-21:43:21 transaction id[protected]

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Address: Howrah, West Bengal, 711302

Website: bsnl portal and billdesk

On 6/12/2015 at 8.12 pm i used billdesk through bsnl portal for mobile recharging. system showed "Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries." but recharge was not successful though my account debited. what to do for refunding?

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Address: Murshidabad, West Bengal, 713123

Website: www.wbssc.gov.in

I apply for WBSSC Lower Division Clark.And at the time of payment When i pay from my credit card First time thay do not give me my registration Id but thay take my payment.And the next time it was done.But the authority take my payment two times.I want my one payment back.

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Address: Alappuzha, Kerala

I recharge my BSNL Prepaid Connection through Billdesk(through My BSNL Application)on 03/12/2015.The payment was successful and the amount debited from my Kerala Grameen Bank account towards the Flexi Topup payment.But BSNL has not got credited the amount yet .please solve my complaint as early as you can and i request you to inform me the details opf action taken by you through my [protected]@gmail.com date of transaction-03/12/2015 time-21:43:21 transaction id[protected]

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Dec 07, 2015

Updated by Biju.K.Karunan I got the message from "MyBSNL" application that my above said attempt (Topup of Rs 250/-) was failed.So I again request you to take necessary action to credit back that amount to my account

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Biju.K.Karunan

from Adur, Kerala

Dec 7, 2015

Please inform me the action taken based on my complaint

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Address: Nashik, Maharashtra, 422013

I was buying insurance policy of vehicle of oriental insurance at the payment time i pay the amount and some error come and i didn't buy the policy and policy amount has been debited from my saving account and i can not refund the amount by billdesk and transaction no of oriantal insurance is tnx# ET[protected]

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Address: 400610

Website: ICICI Bank`s website but payment made thro. Bill Desk.

OBC bank`s ref. No.IBSM[protected]/BILLDESK/EOBC[protected]/[protected]PAY dt.23/11/2015 after 5.30 pm. for Rs.27858.69 through NEFT.

ICICI Bank`s remarks -we could not ascertain the status of your credit card payment from your bank. Before you attempt another transaction please login into your bet banking a/c and verify whether debit has been processed to your account.

In the above case the amount Rs.27, 858.69 has already been debited from our OBC bank account . The message is already posted on mobile phone. As well checked up the bank statement, ref. of which is already given in the begining. Kindly let us know the status of payment, where it is lying?

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Address: Aurangabad, Maharashtra, 431001

Website: billde.sk/idea

I paid my ide postpaid postpaid bill of Rs 597 through Billdesk.The payment was successful and the amount debited from my Oriental bank of commerce account towards the bill payment.But idea has not got credited the amount yet and they reminded me again to pay the bill of Rs 597...please solve my complain in 48 hours otherwise i will go police and consumer forum [protected] against billdesk and idea
date of transaction[protected]
time-09:33:59
transaction id-ESMP[protected]

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Address: 302018

Website: billdesk payment gateway

Dear All, I am using netbanking of Yesbank Ltd and did one transaction of 3G data recharge from airtel site using my netbanking with the below details:- 15/11/2015 17:27:00 15/11/2015 8339 NET TXN: BILLDESK EYBK[protected] AIRTELPREPAI 265.00 since 15/11/2015 I have been following up with citrus and billdesk to resolve the issue. But there is no response from billdesk till date although Citrus has already confirmed that this payment is due with billdesk under citrus ref no[protected]. Refund is still not initiated and no response is there from bill desk. Request you to kindly help in resolving and refunding the amount debited for no services by billdesk.

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Address: Bangalore, Karnataka, 560029

Website: pgi.billdesk.com/pgidsk/PGIMerchantPayment

Date and Time:[protected]:17:03
BillDesk TransactionID :NA
Payment Status:PENDING
Transaction Amount:103.00
Mobile Number [protected]
Recharge Ref. No. KA88921471591447994822859
Recharge Status: PENDING
in my debit card amount is debited but still now not done recharge please solve this problem ASAP

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Aircel Customer Care

from Mumbai, Maharashtra

Nov 20, 2015

Hi Ramachandra.p,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Nov 24, 2015

Dear Ramachandra.p

As discussed with you, we wish to mention that we have verified your account details and found that the recharge for the amount of Rs.103/- was not successful on 20/11/2015 10:15AM, the amount would get reversed to your bank account within 7 working days from the date of transaction. If it is not come to your bank account within 7 working days, we request you to send the bank statement for further assistance. Once the bank statement is shared we would check it from the relevant team and refund the amount to your Aircel number.

Regards,

Aircel Social Care Team

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Address: 400050

Website: billdesk.com

There is a complaint to be made against billdesk.com. My complaint is we booked online flight from mumbai to goa on 13th of nov through indigo website. the transaction of rupees16, 096 was made n routed through billdesk.com on POS [protected] bide pxn no[protected]. the flight dint get booked and the amount was detucted from the account. Request kindly refund the amount of rupees16, 096. It has also been confirmed by the indigo airlines that ticket has not been booked and asked to claim money from bill desk.com through which the transaction was routed under armed forces category. kindly revert back on mail n confirm. my mail id is- devendersingh.[protected]@gmail.com

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Address: 673592

Website: www.billdesk.com

I paid my BSNL landline bill of Rs 516 through Billdesk.The payment was successful and the amount debited from my SBI account towards the bill payment.But BSNL has not got credited the amount yet and they reminded me again to pay the bill of Rs 516.

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