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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 234

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P
PRASANNA KUMAR K N
from Guruvayur, Kerala
Jul 21, 2015
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Address: Bangalore, Karnataka

Dear Sir, I hve done payment of electricity bill amount of rs 194/- from dt[protected].The Txn No.of payments areDSMP[protected] done and same Date:[protected] Rs.194/-.one payment of electricity bill is txn failded, pls revert payment, we have not revd any e-mail for failed txns till date. Thank you. prasannakumar k n prasanna.[protected]@gmail.com [protected]
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    M
    manju nivas
    from Mumbai, Maharashtra
    Jul 21, 2015
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    Address: Coimbatore, Tamil Nadu

    Dear Bill desk team,
    I have recharged on 19/07/15 to Vodafone mobile number. Through your Vodafone bill desk site. I used Canara bank net banking. The amount was debited immediately from my account Rs.651. But there is No recharged to mobile number. My transaction No: DCNB[protected]. Please kindly settle this problem immediately.
    Thanking you.
    [protected]@gmail.com
    BillDesk customer support has been notified about the posted complaint.
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      M
      manjinder.singh Bal
      from Adampur, Punjab
      Jul 21, 2015
      Resolved
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      Resolved

      Address: Jalandhar, Punjab

      Dear Sir,
      I hve done payment of electricity bill amount of 710/- from Pspcl.in on[protected].The Txn No.of payments are DYBK[protected] Date:[protected] & DYBK[protected] Date:[protected]. Both txns amount is same Rs.710/-.one payment of electricity bill is done but one txn is not credited in account. please revert payment
      Thank you.
      Date :[protected]

      Manjinder Singh
      Village Bal Nau,
      Po:-Khanpur Dhadda,
      Tehsil:Nakodar-144701
      Distt:Jalandhar (Punjab)
      [protected]
      manjinder.[protected]@gmail.com
      +2 photos
      Jan 4, 2016
      Complaint marked as Resolved 
      i got my payments with next bill amount as deducted . 710 Rs.adjusted in my next bill.dmskcl, fklmwd, fcnlksadmc, sdamflkkjwds;fs.;d/fcsdcvsx
      BillDesk customer support has been notified about the posted complaint.
      Dear Sir, I have done payment of two electricity bills amount of Rs 210/- & 340/- . The Transaction No.of payments are 16011505 & 16011365 done, same Date:[protected]. But both payments of electricity bills transactions failed, pls revert these payments, we have not revd any e-mail for failed txns till date. Thanks you. Mohan Singh : [protected]@yahoo.com, Mobile : [protected].
      Dear Sir, I have done payment of two electricity bills amount of Rs 210/- & 340/- . The Transaction No.of payments are 16011505 & 16011365 done, same Date:[protected]. But both payments of electricity bills transactions failed, pls revert these payments, we have not revd any e-mail for failed txns till date. Thanks you. Mohan Singh : [protected]@yahoo.com, Mobile : [protected].
      Dear Sir,

      I have done payment of electricity bills of MSEDC amount of Rs 810/- on 29th December 2015 . The Transaction No./ Order id : FCEW[protected] via FreeCharge, transaction was showing successful in freecharge site, but till date payment not received to MSEDC (Maharashtra State Electricity Distribution Co.).

      Payment details are given below for your ready reference

      Thank you!!! for using www.freecharge.in

      PAYMENT RECEIPTFreeCharge.in - Recharge Made Free
      Order Id: FCEW[protected]
      Payment Date:[protected]
      Account Number:[protected]
      S.No Particular Amount
      1. Bill Amount Rs. 810.0
      2. Coupon charges Rs. 0.0
      Total Amount Rs. 810.0
      Vaibhav Chambers, Unit No. 2A, 2nd floor, Bandra Kurla Complex, Bandra East, Mumbai - 400051
      Contact us at support.freecharge.in
      Company Pan No. AAHCA2192H

      COUPONS DETAILFreeCharge.in - Recharge Made Free
      Order Id: FCEW[protected]
      Payment Date:[protected]
      Account Number:[protected]
      S.No Particular Qty. Amount
      1 MetroShoes.net - Rs.300 OFF 1 Rs. 300
      2 Dominos.co.in 15% OFF 1 Rs. 50
      Total Amount Rs. 810.0
      Vaibhav Chambers, Unit No. 2A, 2nd floor, Bandra Kurla Complex, Bandra East, Mumbai - 400051
      Contact us at support.freecharge.in
      Company Pan No. AAHCA2192H

      Kindly resolve the issue.

      Name:- Bhavik Tare, My Mobile No. is : - [protected] (Email ID:- [protected]@yahoo.com)

      we are waiting for your prompt action.

      Thanks & Regards,
      BHavik

      Paid bill amonting Rs. 146.39 for Dilli Jal Board via OBC BANK

      I Aayush Aggarwal bearing account no [protected] via transaction no S72720243. The payment has been made but the transaction is unsucessful at bill desk.

      money deducted from my account

      Dear Sir, i am online banking user and pay bsnl bill online.[protected]CH14172065 TRANSFER TO [protected] INTERNAT BANKING SBBJO / ---following transaction is not successful--- but money deducted from my account

      tatadocomo prepaid online recharge time expired

      BINB[protected] Ref no:[protected] INR 150 amount to be re credit please
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        S
        Somali12
        from Chennai, Tamil Nadu
        Jul 21, 2015
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        Address: Howrah, West Bengal

        On 16/07/2015, at 12:31:51 p.m. at IdeaCellular_BD., SBIPG, I was trying to recharge my mobile (Idea No.- [protected]) with Rs. 102/-. But the amount 102/- is debited from my debit card o[censored]CO bank. Please refund the money as soon as posssible.
        BillDesk customer support has been notified about the posted complaint.
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          M
          manjinder.singh Bal
          from Adampur, Punjab
          Jul 21, 2015
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          Address: Jalandhar, Punjab

          Dear Sir, I hve done payment of electricity bill amount of 2740/- from Pspcl.in on[protected].The Txn No.of payments are BYBK[protected] Date:[protected] & BYBK[protected] Date:[protected]. Both txns amount is same Rs.2740/-.one payment of electricity bill account No.X57AH460429L (Contract No.[protected]), Name :Parmjit Singh, VPO:Malri, Tehsil:Nakodar, Distt:Jalandhar (Punjab).Please revert me second payment amount of 2740/- in my Yes Bank Account. My Account Number is [protected], Bank Name:Yes Bank, Nakodar, Jalandhar (Pb.) Thank you. Date :[protected] Manjinder Singh Village Bal Nau, Po:-Khanpur Dhadda, Tehsil:Nakodar Distt:Jalandhar (Punjab) Mob:+91-[protected] manjinder.[protected]@gmail.com
          +1 photos
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            P
            prata77
            from Kolkata, West Bengal
            Jul 20, 2015
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            Address: Sundargarh, Odisha

            Dear Sir, On 20/7/15 I recharged a tata docomo voucher of Rs.50 from tata docomo site and debited the amount from my SBI Visa Credit Card account.The same has been debited from my account but there is no balance in my mobile phone. (Tata docomo [protected]). Kindly settle this matter immediately. With Regards Prof. P K Panigrahi
            BillDesk customer support has been notified about the posted complaint.
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              A
              anup2904
              Jul 20, 2015
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              Address: Bangalore, Karnataka

              had made an online payment to compuindia by express checkout for a dell monitor for rs 14990 on 20/07/2015 by sbi internetbanking tranasction id IG0AJRUOY2 but the redirection to merchant site failed and showing error in processing but the cash has been deducted from my account
              BillDesk customer support has been notified about the posted complaint.
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                S
                syai
                from Hyderabad, Telangana
                Jul 20, 2015
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                Address: Hyderabad, Andhra Pradesh

                Hi Team, I've made a transaction to pay my Credit card bill payment which ends with 9930 from Axis bank account. The transaction ID is "DUTI[protected]". The transaction done on 16th July 2015 and it has mentioned, it will get effected by 2 Working Days. But still it didn't get effected. Need you help in resolving this issue as soon as possible. Regards, Syai Reddy D. [protected]
                BillDesk customer support has been notified about the posted complaint.
                Hi Team,
                I've got a call from the person who represented Billdesk. Does it necessary to give the whole credit card details to revert back my amount? I don't think this is the process to revert the money. Also Please let me know the exact procedure to continue further to revert back the amount or make the transaction successful

                Regards,
                Syai Reddy D
                Hi team, is there any update on this? I didn't get any call till now.

                Regards,
                Syai

                transfer failed

                national institute of electronics and infoumation technology failed my request but mere acount se paisa devid ho gaya hai

                vodafone transaction failed

                Today 20/09/2014 I recharged 200 rupees vodafone full talktime but it failed whlie transaction process. So you take the complaint and refund the amount. Thank you
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                  M
                  mukesh ku verma
                  from Mumbai, Maharashtra
                  Jul 19, 2015
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                  Address: Singrauli, Madhya Pradesh

                  Dear Sir,[protected] An online recharge was tried for Reliance Cellular no. [protected] of amount Rs. 47 on[protected] at around 10.15 am. The same amount was deducted from my SBI debit card account. Unfortunately I failed to note down the Transaction ID believing upon the past. My account in Reliance CELLULAR [protected] shows no recharge history of above. My request is to (i) either refund already deducted amount of rs. 47/= on my S B I account.or (ii) recharge the no. [protected] of Reliance Cellular. please post your reply at mail below: mukku.[protected]@gmail.com or contact at no. +91-[protected]
                  BillDesk customer support has been notified about the posted complaint.
                  Dear Mukesh,

                  We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

                  Regards,
                  Reliance Communications
                  Dear Mukesh,

                  Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

                  Regards,
                  Reliance Communications

                  my bank account got debited money deducted order payment was unsuccessful

                  my bank ac got debited by billdesk for pament on ebay money from a/c is debited but pament was unsucessful
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                    A
                    Avik Mukherjee
                    from Kolkata, West Bengal
                    Jul 19, 2015
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                    Address: Kolkata, West Bengal

                    I attempted to pay my household CESC monthly bill amounting Rs 2110 once through debit card (UBI) and another time through netbanking (UBI) on 18/7/2015 and 19/7/2015. Both times the payment showed successful however the transaction kept failing on the redirection page after waiting for around 5-10 mins. I had notified Billdesk support regarding this but i have not got the refund. I request them to look into the matter with utmost importance.
                    BillDesk customer support has been notified about the posted complaint.
                    attaching photo proof...

                    CESC online payment failed two times through BillDesk payment gateway. Money not refunded yet. - Comment #2195785 - Image #0
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                      A
                      ashkrit tiwari
                      from Bengaluru, Karnataka
                      Jul 18, 2015
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                      i had done the transaction but it is not processed and balance got cut from the account

                      Address: Rewa, Madhya Pradesh

                      hi my name is ashkrit tiwari i had done my payment for giving a exam on 18-07-15 my balance has been cut from the account and the transaction had been not done the message has written Sorry we are uable to process your request right now - Invalid merchant details (ERRP004). Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. www.billdesk.com ©2008 IndiaIdeas.com Ltd....
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                      T
                      TLR
                      from Chengam, Tamil Nadu
                      Jul 18, 2015
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                      Address: Dharmapuri, Tamil Nadu

                      I had made netbanking payment for ebay to purchase Micromax Nitro A311 on 11.07.2015 through my Indian Bank account i.e via BILLDESK DINB[protected]/EBAY/ TRANSFER TO[protected]. Whereas the ebay has not yet delivered the said mobile to me and hence please clarify the payment details. If payment is credited then how to proceed further against the recipient not to compile my purchase order.
                      BillDesk customer support has been notified about the posted complaint.
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                        agraw40
                        from Mumbai, Maharashtra
                        Jul 18, 2015
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                        Address: Gurgaon, Haryana

                        Hi, I have done a transaction through bill-desk of my SBICARD from Deutsche bank. My Deutsche bank transaction description INET/PAY/SBICARD/[protected] & find attached snapshot for the same. I need to know the transaction id of bill-desk as well as where is my amount & how much time it will take to credit into my credit card. Earliest response is needed, thanks. Please call me on my mobile : [protected] for any query & update the status. Regards Sunil Agrawal Mob : [protected] Email : [protected]@live.com
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                          manoj varshney
                          Jul 19, 2015
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                          Address: Budaun, Uttar Pradesh

                          On 17th july 2015 dear sir 2970rs deduct from my paytm wallet.on that day no transaction made by me .but automatically 2970rs debit in my Paytm wallet . BILLDESK Order #DPT[protected] Paytm Cash Txn ID[protected] pls resolve the issu e and credit my 2970rs in my paytm wallet.pls refund 2970rs in my Paytm wallet.
                          BillDesk customer support has been notified about the posted complaint.
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                            C
                            chaitanya kanteti
                            from Bengaluru, Karnataka
                            Jul 17, 2015
                            Resolved
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                            Resolved

                            Address: Krishna, Andhra Pradesh

                            My SBI account has been debited Rs.455/- in the name of Billdesk.com on 10-july-2015 I didn't done any kind of transaction that day I got a printed information regarding this in my passbook "POS[protected] billdesk.com" i think it is the transaction number ... i want to know the order details/person's details So i kindly request you resolve the issue as soon as possible. my mobile no - [protected] email - imcool.[protected]@gmail.com
                            Complaint marked as Resolved 
                            They responded very quickly And they remind about me about autorenewal I had set Thank you consumer complaints for resolving the issue
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                              Babloojee
                              from Noida, Uttar Pradesh
                              Jul 16, 2015
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                              Address: Ghaziabad, Uttar Pradesh

                              On 06/07/2015 At12.02hrs i recharged mtnl delhi mob no [protected] for Rs 300/ ( Three hundred) transtion ID DCMP [protected] But the recharge FAILED. I did not receive any refund in my HDFC credit card through which the payment was made
                              BillDesk customer support has been notified about the posted complaint.
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                                deepsunu
                                from Jaipur, Rajasthan
                                Jul 15, 2015
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                                Address: New Delhi, Delhi

                                On 15/07/2015 at 12:11PM, I make a payment of Rs.10268/- through BillDesk vide SBI Debit Card on POS.00005077 at Billdesk.com IN txn #.[protected]. The amount was debited from my SBI account, but in the SpiceJet portal the status of the transaction is mentioned as failed.I request you to make immediate refund of Rs.10268/- to my account enabling me to make fresh booking with airline.
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                                  prativa_om
                                  from Mumbai, Maharashtra
                                  Jul 15, 2015
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                                  Address: Bokaro, Jharkhand

                                  Dear Sir,[protected] An online recharge was tried for Idea Cellular no. [protected] of amount Rs. 242/= on[protected] at around 15.15 pm. The same amount was deducted from my SBI debit card account. Unfortunately I failed to note down the Transaction ID believing upon the past. My account in IDEA CELLULAR [protected] shows no recharge history of above and this no. [protected] has stopped functioning. My request is to (i) either refund already deducted amount of Rs 242/= on my S B I account.or (ii) recharge the no. [protected] of IDEA Cellular. please post your reply at mail below: [protected]@gmail.com or contact at no. +91-[protected]
                                  BillDesk customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

                                  Thanks & Regards,
                                  Customer Care, Idea Cellular
                                  Dear Customer,

                                  We tried contacting you on your primary Idea number and alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

                                  Thanks & Regards,
                                  Customer Care Idea Cellular
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                                    Kamakshi1972
                                    from Delhi, Delhi
                                    Jul 14, 2015
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                                    I have paid my BSNL landline phone bill through internet banking on 9.7.2015. The amount was debited from my bank account, but in the BSNL portal the status of the transaction is mentioned as failed. Till today(14.7.2015) the amount was not refunded to my bank account. I herewith attached the photocopy of the cyber receipt for the deduction of amount and the failure information provided in the BSNL portal as a PNG file
                                    +1 photos
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                                    provide mobile number
                                    on 14/06/2015 i recharged my mobile who is no. [protected] but it is not successful & also cut my balance 249 rupees by my bank
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                                      anil dikshit
                                      from Delhi, Delhi
                                      Jul 14, 2015
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                                      Address: New Delhi, Delhi

                                      sirs, The above said amount was debited to our bank account with Punjab and sind bank on 10.7.2015 and was not credited to airtel mobile account. I understand that said amount was debited but could not be credited to my service provider.ie airtel delhi since then i had already paid the my airtel bill again. you are requested now to kindly refund / reverse my amount of rs. 870.00 lying with you. regards.
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