BillDesk Complaints & Reviews

Address: Visakhapatnam, Andhra Pradesh

Sir/madam, During the online payment for AP-EAMCET, i have encountered a trouble in the payment gateway process, as the payment was done successfully but the Transaction Id that was necessary for further process wasn't displayed on the screen due to some technical malfunction.

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Address: Hyderabad, Andhra Pradesh

Hello, I am a frequent user of bsnl online recharge. It's first time i'm facing such a problem during recharge. When I did BSNL Prepaid and IDEA prepaid recharge of Rs. 50 each through Canara Bank Net banking, it deducted Rs.50 each from my account. But the not amounts charged to my mobile numbers. Mobile Numbers: [protected] and [protected] Transaction reference No: BILLDSK-CCNB[protected] and BILLDSK-CCNB[protected]. Please take remedial actions to refund the amount.

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Address: Bangalore, Karnataka

I have done the credit card payment through sbi online 1:[protected] reference No.[protected] - Rs1105: Standard Chatered Credit Card 2:[protected] Ref No. [protected]: Rs 3800- ICICI credit card 3 :[protected] Ref No. [protected]: Rs 4176- Indus ind credit card Could you please let me know the reasons??...

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Address: Kolhapur, Maharashtra

HELLO MAM ... i ordered Pen Drive 16 GB HP x705w USB 3.0 Fast Data Transfer Item ID:[protected] on[protected]:17:39 payment was done through paytm wallet... money was deducted from paytm wallet but no confirmation is received by me neither from ebay nor from paytm... please help me to refund my money back... Rs.564 here are full transaction details: ********************************* bank name : patym wallet date and time of transaction:[protected]:17:39 mode of payment : through paytm wallet amount debited:Rs.564 reference number: BILLDESK Order #CPT[protected] Paytm Cash Txn ID F0D6247DD2543745 email id: [protected]@gmail.com

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Dear Sir, Any person call me and told that i am calling from bank your ATM card has been old so, your card will change as soon as possible, and ask card detail like card no, expiry date, and CVV. After that my account has been debited and confirmation SMS received. i am requesting to please check that time of purchasing and stop that and after confirmation and inquiry return my amount. Please help me. vaibhav sinha [protected]

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Address: Muzaffarnagar, Uttar Pradesh

i have deposit the ccc fee through sbi online sachin kumar s/o ratan lal dob[protected] obc 27/3/2015 6.47 BSBI [protected] GOOUHQC17 AMOUNT CUT BUT FORM NOT SHOW THAN I AGAIN DEPOSIT THE FEE 28/3/2015 6.47 BSBI[protected] IG00UKFPS8 THIS AMOUNT DEPOSIT SUCCESSFULLY SO PLS REFUND MY FIRST TRANSACTION

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Dear Sir, I was applied for TS i-cet used for my debit card, Payment status is error but amount was debit in my account, please find the transaction details kindly do the needful. Date : 01/04/2015 POS PRCH POS [protected] Billdesk.com_BillPay txn#[protected]

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Address: Karimnagar, Andhra Pradesh

Dear Sir, I was applied for TS Eamcet used for my debit card, Payment status not sucessful but amount was debit in my account, please find the transaction details kindly do the needful. Date : 31/03/2015 POS PRCH POS[protected] Billdesk.com_BillPay SBIPG Regards. KOTI

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Apr 10, 2015

Updated by Nitya Internet Dear Sir,

Still amount refund not done, please do needful on priority.

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N

Nitya Internet

from Hyderabad, Telangana

Apr 10, 2015

Dear Sir,

Still amount refund not done, please do needful on priority.

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Address: Malappuram, Kerala

Hello, I am a frequent user of SBT InstaPay. It's first time i'm facing such a problem during recharge. When I did Idea Prepaid recharge of 201, it deducted Rs.201 from my account. But the no amounts charged to my mobile number. Mobile Number: [protected] Transaction reference No: IG00UTGWC9 Please take remedial actions to refund the amount.

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Address: Mansa, Punjab

Cyber Receipt Date:[protected]:09 AM ___________________________________________________________________________ Transaction Details ___________________________________________________________________________ Account Number : [protected] Transaction Id : S72057429 Transaction Srl No : 1 Transaction Date :[protected] Transaction Amount : (INR)155.00 Original Amount : Not Available Original Currency : Not Available Conversion Rate : Not Available Transaction Type : DR Cheque Number : Transaction Description : IB SM TXN.ID- tory[protected]

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Address: New Delhi, Delhi

While going through my bank statement I observed that a net banking payment has been made through you with ref. no. BCNB[protected] for Rs. 5000.00. Kindly inform who is the beneficiary of this amount as I do not remember whom I have made the payment. Please help. R K GUREJA, B-7 EXTN/95, GF SAFDARJUNG ENCLAVE, NEW DELHI-110029. MOB:[protected]

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Address: Amroha, Uttar Pradesh

Dear Sir, This is a complain regarding failed transaction while e fee opaying thf NIELIT on 31 march 2015. I was making payment from my Sbi bank by debit card. The payment was success from sbi and the amount has been deducted. However it was stacked at billdesk payment getaway and amount was not paid to NIELT. Could you please check the details and refund back the concern amount to my payment bank account. The details of transaction is as : Transaction ID[protected] of INR = 363.02 Ankit Khanduja Reg. No. - GOCCC1498784

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Address: Chennai, Tamil Nadu

I have try to recharge My BSNL number ([protected]) to Rs.139 over YES BANK net banking around 5.00 Pm to 5.30 PM You have deducted amount from my account 059*********159, But Not recharged kindly refund amount of Rs.139 Please let me know the status to [protected]@gmail.com

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Mar 31, 2015

Updated by dhandabani911

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Address: Dehradun, Uttarakhand

Dear sir I am Soumya Ranjan Pradhan yesterday near about 22:20 i was pay for indigo air ticket booking ammount of Rs.1999, POS no - [protected] and txn no.[protected] is debited succefully, But the payment process is error was shown after all and there is no booking confirmation msg recd yet . Therefore i reqiest u to kindly consider the above equation and take a early action over it and refund the same amt. Contact no: [protected] E mail ID: [protected]@gamil.com Thank you..

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S

soumyaranjan pradhan

Mar 31, 2015

Sir another txn no is[protected] debiteed ammount 1999 at 12:30 today. Ammount debited but processing error . so pl take up case and refund the same amt .

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Address: Krishnagiri, Tamil Nadu

Dear sir/madam, I am srinivasan form hosur, I have paid the my reliance prepaid data card no:[protected] through Oriental bank of commerce debit card on 30.03.2015 at 9:57PM. but a notification that the payment cannot be processed though the amount was debited to my debit card. online payment of status shown: we are unable to process your transaction. Please reply to me immediately and send the payment receipt to my e mail: [protected]@gmail.com.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 31, 2015

Dear Srinivasan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Apr 2, 2015

Dear Srinivasan,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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S

sandeepkumar1204

May 26, 2016

amount deducted twice from my a/c

Today at around 8 pm i paid three water bills through bill desk but the the amount was deducted twice from my account for the 2 bills please refund the amount as soon as possible

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K

Ketan Anand

from Bhadohi, Uttar Pradesh

Jun 13, 2016

Payment Debited didn't get Transaction ID

I have made Payment of HDFC Credit Card page failed to load didn't get transaction ID and it has been debited for my IDBI accuont. Please confirm Transaction ID. Attached is IDBI Bank receipt.

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Address: Kurnool, Andhra Pradesh

i paid my sbi card ([protected]) Rs 252.10 on 30 march2015 through billdesk.com but the txn failed .got error but amount is debited to my savings bank account onPOS PRCH POS[protected] Billdesk.com_BillPay SBIPG please payback the amount to my sbi card ([protected])... my mail id [protected]@gmail.com phone num [protected]

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May 16, 2015

Updated by jilan maheboob what happened.. i did not received any complaint status... refund my amount otherwise i will complaint to Banking Ombudsmen & APPELLATE AUTHORITY

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Address: Chennai, Tamil Nadu

i paid my sbicredit card ([protected])due Rs 13322 on 27march2015through paynet billdesk but the txn failed with reason PBE1002-issuer or switch unavailable(txn Ref no BSMP[protected]) but the amount is debited to my savings bank account as pos[protected] at bill desk.com _billpay txn#[protected]. pease payback the amount to my SBa/c.my phone no [protected] my SBI account no [protected](IFSCBSIN0011718)

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D

deepakmo95

from Bahula, West Bengal

Jun 1, 2018

sir
i am paid electricity bill payment online by b debit card. my balance deducted my bank account ...but tansacation fail.. .. please solve this problem...

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deepakmo95's reply, Jun 1, 2018

transaction failed resson is PBE1002- UNABLE TO PROCESS

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Address: Kolkata, West Bengal

BILLDESK Order #BPT[protected]Paytm Cash Txn ID 42917519F2CB5E68 Rs 2093/- TRANSACTION FAILED BUT AMOUNT DEDUCTED[protected]:19:37Paid for Order BILLDESK Order #BPT[protected]Paytm Cash Txn ID 8B2235E017BE31BD Rs 2093/- TRANSACTION FAILED BUT AMOUNT DEDUCTED

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K

KSG

from Yarada, Andhra Pradesh

Sep 11, 2015

I had an order on dominos for which i used paytm wallet for payment. Amount 570 has been debited from my account but it has not been received by the merchant...

so please refund it back

Details:

BILLDESK Order #DPT[protected]

Paytm Cash Txn ID[protected]

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Address: Mumbai City, Maharashtra

sir/madam thank you for your prompt action in connection with complaint as you have contacted on both the cell no. but at the same time, kindly excuse me for my late communication with the abovementioned cell no. since i came to know just now that recharge of rs.140/- was done successfully thru you. sorry for the inconvenience caused to you. will definitely use services whenever required. with regards mangesh. sankaye

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M

mangesh.sankaye

from Dahanu, Maharashtra

Mar 29, 2015

nice prompt action on complaint

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Address: Kannur, Kerala

I tried to book an Airindia ticket from Kozhikode to Sharjah for my friend Gopinathan kothila. on March 27. The ticket was not booked and I have got no confirmation about the booking. the ticket amount INR 15.652 was deducted from my ICICI BANK Savings account by BILL DESK. I want my deducted amount to be refunded as soon as possible. I'm providing the transaction details of my ICICI Bank statement. REFERENCE ID [protected] TRANSACTION TYPE BILL PAYMENTS DEBIT ACCOUNT[protected] TRANSACTION DATE 27/03/2015 TRANSACTION AMOUNT INR15, 652.00 REMARKS AIRINDIA TICKET TRANSACTION STATUS SUCCESS BENEFICIARY / BILLER BILLDESK. I 'm asking you to refund the deducted amount back to my bank account.please kindly accept my request immediately.

Complaint marked as Resolved

thank you. the deducted money has been refunded to my bank account today. I'm very thankful to consumer Complaints.prompt action has been taken.

BillDesk customer support has been notified about the posted complaint.

Mar 31, 2015

Updated by 73jayan and what is the status of my complaint?
there is still no response from Billdesk

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7

73jayan

from Ottappalam, Kerala

Mar 31, 2015

Prompt has been taken. I'm very thankful to Consumer Complaints. My amount has been refunded by Bill Desk.Thanks both Consumer Complaints.in and also to Bill Desk.

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 246

Trouble in Gateway process (billdesk) while paying through credit card to retrieve Transaction Id

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Billdesk - Amount deducted from Account, But not credited to mobile Number

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details of payment made from account

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Ammount refund

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my reliance prepaid dada card recharge failed

amount deducted twice from my a/c

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Billdesk - transaction failed but amount deducted

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transaction failed but amount deducted

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TRANSACTION FAILED BUT MONEY DEDUCTED FROM PAYTM WALLET

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recharge not done for cell no 9702066447 for rs. 140/-

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wanted refund of my unbooked AirIndia ticket

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