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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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656
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BillDesk reviews & complaints page 246

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A
Ankit Khanduja
from Hardoi, Uttar Pradesh
Mar 31, 2015
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Address: Amroha, Uttar Pradesh

Dear Sir, This is a complain regarding failed transaction while e fee opaying thf NIELIT on 31 march 2015. I was making payment from my Sbi bank by debit card. The payment was success from sbi and the amount has been deducted. However it was stacked at billdesk payment getaway and amount was not paid to NIELT. Could you please check the details and refund back the concern amount to my payment bank account. The details of transaction is as : Transaction ID[protected] of INR = 363.02 Ankit Khanduja Reg. No. - GOCCC1498784
BillDesk customer support has been notified about the posted complaint.
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    D
    dhandabani911
    Mar 31, 2015
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    Address: Chennai, Tamil Nadu

    I have try to recharge My BSNL number ([protected]) to Rs.139 over YES BANK net banking around 5.00 Pm to 5.30 PM You have deducted amount from my account 059*********159, But Not recharged kindly refund amount of Rs.139 Please let me know the status to [protected]@gmail.com
    BillDesk customer support has been notified about the posted complaint.
    Mar 31, 2015
    Updated by dhandabani911
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      S
      soumyaranjan pradhan
      Mar 31, 2015
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      Address: Dehradun, Uttarakhand

      Dear sir I am Soumya Ranjan Pradhan yesterday near about 22:20 i was pay for indigo air ticket booking ammount of Rs.1999, POS no - [protected] and txn no.[protected] is debited succefully, But the payment process is error was shown after all and there is no booking confirmation msg recd yet . Therefore i reqiest u to kindly consider the above equation and take a early action over it and refund the same amt. Contact no: [protected] E mail ID: [protected]@gamil.com Thank you..
      BillDesk customer support has been notified about the posted complaint.
      Sir another txn no is[protected] debiteed ammount 1999 at 12:30 today. Ammount debited but processing error . so pl take up case and refund the same amt .
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        S
        srinivasan rangappa
        from Mumbai, Maharashtra
        Mar 30, 2015
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        Address: Krishnagiri, Tamil Nadu

        Dear sir/madam, I am srinivasan form hosur, I have paid the my reliance prepaid data card no:[protected] through Oriental bank of commerce debit card on 30.03.2015 at 9:57PM. but a notification that the payment cannot be processed though the amount was debited to my debit card. online payment of status shown: we are unable to process your transaction. Please reply to me immediately and send the payment receipt to my e mail: [protected]@gmail.com.
        BillDesk customer support has been notified about the posted complaint.
        Dear Srinivasan,

        We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

        Regards,
        Reliance Communications
        Dear Srinivasan,

        As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

        Cheers,
        Reliance Communications

        amount deducted twice from my a/c

        Today at around 8 pm i paid three water bills through bill desk but the the amount was deducted twice from my account for the 2 bills please refund the amount as soon as possible

        Payment Debited didn't get Transaction ID

        I have made Payment of HDFC Credit Card page failed to load didn't get transaction ID and it has been debited for my IDBI accuont. Please confirm Transaction ID. Attached is IDBI Bank receipt.
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          J
          jilan maheboob
          from Delhi, Delhi
          Mar 30, 2015
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          Address: Kurnool, Andhra Pradesh

          i paid my sbi card ([protected]) Rs 252.10 on 30 march2015 through billdesk.com but the txn failed .got error but amount is debited to my savings bank account onPOS PRCH POS[protected] Billdesk.com_BillPay SBIPG please payback the amount to my sbi card ([protected])... my mail id [protected]@gmail.com phone num [protected]
          +2 photos
          BillDesk customer support has been notified about the posted complaint.
          May 16, 2015
          Updated by jilan maheboob
          what happened.. i did not received any complaint status... refund my amount otherwise i will complaint to Banking Ombudsmen & APPELLATE AUTHORITY
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            V
            venkatesaravi
            from Chennai, Tamil Nadu
            Mar 29, 2015
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            Address: Chennai, Tamil Nadu

            i paid my sbicredit card ([protected])due Rs 13322 on 27march2015through paynet billdesk but the txn failed with reason PBE1002-issuer or switch unavailable(txn Ref no BSMP[protected]) but the amount is debited to my savings bank account as pos[protected] at bill desk.com _billpay txn#[protected]. pease payback the amount to my SBa/c.my phone no [protected] my SBI account no [protected](IFSCBSIN0011718)
            BillDesk customer support has been notified about the posted complaint.
            sir
            i am paid electricity bill payment online by b debit card. my balance deducted my bank account ...but tansacation fail.. .. please solve this problem...

            transaction failed but amount deducted - Comment #3115795 - Image #0
            deepakmo95's reply, Jun 1, 2018
            transaction failed resson is PBE1002- UNABLE TO PROCESS
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              N
              Nishant12101980
              from Kolkata, West Bengal
              Mar 29, 2015
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              Address: Kolkata, West Bengal

              BILLDESK Order #BPT[protected]Paytm Cash Txn ID 42917519F2CB5E68 Rs 2093/- TRANSACTION FAILED BUT AMOUNT DEDUCTED[protected]:19:37Paid for Order BILLDESK Order #BPT[protected]Paytm Cash Txn ID 8B2235E017BE31BD Rs 2093/- TRANSACTION FAILED BUT AMOUNT DEDUCTED
              BillDesk customer support has been notified about the posted complaint.
              I had an order on dominos for which i used paytm wallet for payment. Amount 570 has been debited from my account but it has not been received by the merchant...

              so please refund it back

              Details:

              BILLDESK Order #DPT[protected]

              Paytm Cash Txn ID[protected]
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                M
                mangesh.sankaye
                from Dahanu, Maharashtra
                Mar 29, 2015
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                Address: Mumbai City, Maharashtra

                sir/madam thank you for your prompt action in connection with complaint as you have contacted on both the cell no. but at the same time, kindly excuse me for my late communication with the abovementioned cell no. since i came to know just now that recharge of rs.140/- was done successfully thru you. sorry for the inconvenience caused to you. will definitely use services whenever required. with regards mangesh. sankaye
                BillDesk customer support has been notified about the posted complaint.
                nice prompt action on complaint
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                  7
                  73jayan
                  from Ottappalam, Kerala
                  Mar 28, 2015
                  Resolved
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                  Resolved

                  Address: Kannur, Kerala

                  I tried to book an Airindia ticket from Kozhikode to Sharjah for my friend Gopinathan kothila. on March 27. The ticket was not booked and I have got no confirmation about the booking. the ticket amount INR 15.652 was deducted from my ICICI BANK Savings account by BILL DESK. I want my deducted amount to be refunded as soon as possible. I'm providing the transaction details of my ICICI Bank statement. REFERENCE ID [protected] TRANSACTION TYPE BILL PAYMENTS DEBIT ACCOUNT[protected] TRANSACTION DATE 27/03/2015 TRANSACTION AMOUNT INR15, 652.00 REMARKS AIRINDIA TICKET TRANSACTION STATUS SUCCESS BENEFICIARY / BILLER BILLDESK. I 'm asking you to refund the deducted amount back to my bank account.please kindly accept my request immediately.
                  +1 photos
                  Complaint marked as Resolved 
                  thank you. the deducted money has been refunded to my bank account today. I'm very thankful to consumer Complaints.prompt action has been taken.
                  BillDesk customer support has been notified about the posted complaint.
                  Mar 31, 2015
                  Updated by 73jayan
                  and what is the status of my complaint?
                  there is still no response from Billdesk
                  Prompt has been taken. I'm very thankful to Consumer Complaints. My amount has been refunded by Bill Desk.Thanks both Consumer Complaints.in and also to Bill Desk.
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                    P
                    PawanSharma1985
                    Mar 28, 2015
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                    Sir, Yesterday i made online fee payment for nielit May 2015 ccc exam fees registration of Rs.360/- through HDFC Bank Net Banking. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from account.So what should I do now? .please reply me at my e-mail mentioned below. mere account se balance toh cut gya sir but meri fees submit nahi hui pls sir refund my fees payment or paid my CCC exam fees. my application no. is - GOCCC1486670. Transaction Details :27 Mar 2015 Ref.no.: BHDF[protected] - BilldkNationalInstit Rs. 365.62 Candidate Name : Mr. Ranjeet Fathers Name : Data Deen Dob: 15-Jun-1990
                    BillDesk customer support has been notified about the posted complaint.
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                      S
                      srkumarp
                      from Ahmedabad, Gujarat
                      Mar 27, 2015
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                      Address: Ahmedabad, Gujarat

                      I HAVE MADE PAYMENT FOR IDEA 3G INTERENET 1 GB VALID 28 DAYS ON[protected] FOR MY MOBILE NO.[protected]. THE PAYMENT HAS BEEN DEDUCTED FROM MY BANK AND THE FERENCE NUMBER SHOWN IS AS BELOW. NARATION :TO TRANSFER INB Idea IDEA_RECHARGE Paymen REFERENCE: BSBI[protected]IG00UFNXJ3 TRANSFER TO[protected] REQUEST YOU TO PLEASE LET ME KNOW THE STATUS OF RECHARGE FROM YOUR END REGARDS SREEKUMAR P NAIR MOB [protected]
                      BillDesk customer support has been notified about the posted complaint.
                      Mar 27, 2015
                      Updated by srkumarp
                      IDEA SAYS TO ASK WITH GATEWAY

                      Dear Customer,

                      We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

                      Thanks & Regards,
                      Customer Care, Idea Cellular
                      Dear Customer,

                      We wish to affirm that your concern has been acknowledged and your complaint for recharge has already been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

                      Thanks & Regards,
                      Customer Care, Idea Cellular
                      Dear Customer,

                      As per your telecon with our customer service associate on 30th March 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                      Thanks & Regards,
                      Customer Care, Idea Cellular

                      Billdesk — payment made for esic amount deducted but not reflected

                      am kavitha from kades i had made payment for esic contribution on 16 may at 10.30 p.m amount rs 5586 has been deduted from canara bank online net banking amount deducted by bank not shown in esicccontribution. please help has what to do

                      serever problem

                      while paying money for bank exams registration the bill desk is not connecting pls help today is the last date i need to pay money

                      benefit of recharge of 50 is not provided

                      name vivek kumar I am reaily disappointed do needful...

                      payment of bsnl bill not sucessful

                      sir, i have submitted that the online net banking use for the purpose of pay to bsnl bill but my netbanking payment is debit so, bsnl office not payment received.therefore, kindly reverse the payment
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                        B
                        bnkrish87
                        from Bengaluru, Karnataka
                        Mar 27, 2015
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                        Address: Bangalore, Karnataka

                        We have paid the land line bill for Phone no.[protected] through www.billdesk.com. However my transaction of Rs 864 has debited from my account # [protected] but payment was not successful. Could you please refund the amount 864 asap. We appreciate if you credit the amount for above account within 3 hrs
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                          J
                          jesudass
                          from Kulittalai, Tamil Nadu
                          Mar 27, 2015
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                          Address: Chennai, Tamil Nadu

                          On 27.3.2015 I made an attempt to make my land line telephone bill payment through my SBI debit card amounting to Rs.771. I received massage from Bank that the amount was debited but the bsnl massage said the transaction was not successful. Request to resolve the issue please. Name of the person P.Jessie Jesudass Telephone Number[protected]. Thank you.
                          BillDesk customer support has been notified about the posted complaint.
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                            I
                            Iyyanar Palaniyappan
                            Mar 26, 2015
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                            Address: Salem, Tamil Nadu

                            I had to use online payment like mobile recharge, mobile bill payment, and some use of banking purpose but last 20 days i am try open our bill desk supported website or portal is not working its generated time out of websites so I am totally disturbed I am used MTS broadband modem what can i do and attached my system physical address and my photo
                            +2 photos
                            BillDesk customer support has been notified about the posted complaint.
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                              V
                              vvelpula
                              from Mumbai, Maharashtra
                              Mar 26, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              Greeting, While paying the application fees to TSPGECET using credit card, money(506.45) got deducted but the Transaction Unsuccessful. I didn't get any transaction id. Please refund the amount. Payment Reference NO : PGREG17161
                              BillDesk customer support has been notified about the posted complaint.
                              hi,
                              I've paid for TS-PGCET, But it is unsuccessful and money deducted from my SBI Account.Transaction num IU[protected].Please check and send back my money into account
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                                L
                                lokz
                                from Delhi, Delhi
                                Mar 25, 2015
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                                Address: Guntur, Andhra Pradesh

                                Sir/Madam, I.m lokesh. today around 12.25pm i mada txn through yours.! After making a txn I forget to note down the reference no and txn ID of that payment that is through appgecet.org! Please send me the complete information regarding my txn. thank u .
                                BillDesk customer support has been notified about the posted complaint.
                                Please cancel that txn and credit back my amount into my account...!I will make it once again through your website..!
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                                  R
                                  R K Padhi
                                  from Chennai, Tamil Nadu
                                  Mar 25, 2015
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                                  Sir/mam, on 23 Mar 2015 I reserved Air ticket from Airindia.com site .My amount of Rs 36297/-debited from my SBI Debit Card 622**3583 on POS 366971 at Billdesk.com_Billpay Txn#[protected] on 23 Mar 2015 at 12:00PM.but i do not reserved Airticket ticket due to error. But above amount is debited from my account so kindly refund my amount as soon as .Thanking you. -...
                                  BillDesk customer support has been notified about the posted complaint.
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                                    A
                                    ankitmishra0512
                                    from Kolkata, West Bengal
                                    Mar 24, 2015
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                                    Address: Kanpur, Uttar Pradesh

                                    sir Yesterdy i made online fee payment for nielit ccc exam fees registration of Rs.360/- through my SBI Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below. mere account se balance toh cut gya sir but meri fees submit nahi hui pls sir refund my fees payment or paid my CCC exam fees. my application no. is - GOCCC1464228 account holder name - ANKIT MISHRA account no. [protected] EMAIL- [protected]@gmail.com
                                    BillDesk customer support has been notified about the posted complaint.
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                                      G
                                      guddu2192
                                      Mar 23, 2015
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                                      Address: New Delhi, Delhi

                                      sir/mam i was paying my electricity bill using sbi internet banking, my amount get deducted and after that session expired and no transaction slip generated, my bill didnt get payed and amount deducted my transaction details are here ref no : BSBI[protected]IG00TFSPV5 date 18/3/2015 time: 8:51 CA NO of bses rajdhani[protected] kindly refund my amount as soon as possible. this is second time i am lodging complaint
                                      BillDesk customer support has been notified about the posted complaint.
                                      Mar 25, 2015
                                      Updated by guddu2192
                                      sir/mam i was paying my electricity bill using sbi internet banking, my amount get deducted and after that session expired and no transaction slip generated, my bill didnt get payed and amount deducted my transaction details are here ref no : BSBI[protected]IG00TFSPV5 date 18/3/2015 time: 8:51 CA NO of bses rajdhani[protected] kindly refund my amount as soon as possible. it is already a week . still nothing from your side please resolve this issue as soon as possible refund amount
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                                        A
                                        Anadya Prakash Tripathi
                                        Mar 23, 2015
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                                        Address: Hyderabad, Andhra Pradesh

                                        Dear Sir, This is a complain regarding 3 consecutive failed transaction while e fee opaying thf NIELIT on Friday 20 march 2015. I was making payment from my ICICI bank by net banking. The payment was success from ICICI and the amount has been deducted. However it was stacked at billdesk payment getaway and amount was not paid to NIELT. Could you please check the details and refund back the concern amount to my payment bank account. The details of transaction is as : Transaction ID [protected] of INR = 365.62 Transaction ID [protected] of INR = 365.62 Transaction ID [protected] of INR = 365.62 Anadya Tripathi
                                        BillDesk customer support has been notified about the posted complaint.
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