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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5411

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656

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BillDesk reviews & complaints page 28

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Address: Hyderabad

Sir, i have made an e-challan payment today that is on 30/03/2022. My amount has been deducted from my bank but my challans did not clear. As Telangana Government has released a scheme of challans to be paid at 75% off and this scheme would end by tomorrow. So I would request you to please look into my issue ASAP, and tell me what should i do, should I try to repay the bill as my challans have not cleared and the scheme would end tomorrow and if my challans did not clear by then, Then i have to pay extra amount.
please tell me, should i retry to pay my challan and will you initiate a refund of my previous payment made.
Or would you process it to E-challan and update my payment by today..?
It would be grateful if you could process my stucked amount further to the e-challan so that my challans will be cleared

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I was making a contribution of 50000 to my e-NPS account (National Pension System) through Bill Desk payment
gateway today (mar 28, 2022) but the transaction timed out before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

Transaction reference from upi attached

+1 photos

Apr 4, 2022

Complaint marked as Resolved

Money got reflected in my NPS account the next day.

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I was making a contribution of 50 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today(Mar 28, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

PFA screenshot from my bank account for transaction details. Please help.

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Address: mumbai

Sir,
I am writing this complaint to inform you that my name is Shiladitya chatterjee, My enrollment number is WBPSC[protected]
After filling form of WBCS (EXECUTIVE) 2022, When i am trying to pay my exam fees Rs 211.89, After transaction PSCWB page showed " Sorry! Please Try Again", . So I tried 2 times, And 2 times deducted my money. Total 211.89*2=423.78 Rs. Please Refund my extra 211.89 Rs, And update my form that paid.

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Address: mumbai

Sir,
I am writing this complaint to inform you that my name is shiladitya chatterjee, My enrollment number is WBPSC[protected]
After filling form of WBCS (EXECUTIVE) 2022, When i trying to pay my exam fees rs 211.89, After transaction PSCWB page showed " Sorry! Please Try Again", . So I tried 2 times, And 2 times deducted my money. Total 211.89*2=423.78 Rs. Please Refund my extra 211.89 Rs, And updated my form that paid.

+1 photos

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S

swapnapriya sethy

Jan 17, 2023

Same problem with me..did you got the refund? If yes then how? Can you pls help me to get my money back

A

ankita chettri123

Mar 3, 2023

i had 1700 in my account and as i filled the form for wbpcs 2023 it was showing that the payment failed so i tried many a times and my account balance cane down to 90, i am just waiting for the refund as soon as possible.
enrollment no is WBPSC[protected]

F

Firdousis

from KOLKATA, West Bengal

Mar 20, 2023

I have applied for wbcs 2023.. Money is debited from my account but it's not showing in my account.. Did not receive any confirmation.

C

Changez Ansari

Mar 20, 2023

Yesterday, I (Enrollment ID : WBPSC[protected] was tried to made payment for my application to WBPSC CSE but without completed the payment page shown me that session expired and try again but amount was deducted from my bank account two times and payment not done to WBPSC as shown in the application. Till now it's not refunded. I'm unable to make payment because I don't have much money and the last date of apply is coming soon. So it's my humble request please pay to WBPSC and refund the remaining amount.

Money deducted but not shown in wbcs form - Comment #4094381 - Image #0

Money deducted but not shown in wbcs form - Comment #4094381 - Image #1

N

Neharika Rai

Mar 20, 2023

Is your application accepted?

S

Shekhar45

Mar 21, 2023

WBPSC[WBPSC[protected]]. When I was paying my fee for WBCS examination, it showed Sorry your session is expired. Hence I tried paying multiple times. Now I received a message from my bank that the amount has been deducted multiple times. Kindly refund the extra amount which has been deducted and update my form since it's still showing make payment and the status is not applied. We are filling the form with lot of hope and if this kind of things happen with us, it's really going to be tough for us.

Money deducted but not shown in wbcs form - Comment #4094648 - Image #0

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Hi team,

I made transaction on nps app for contribution and 30k amount got deducted from the hdfc bank on 28th March 2022 but no mail or message was received for the payment.

Please look into this. Neither the amount has been credited to nps account.

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VPA [protected]@apl linked to your a/c no. is debited for Rs. 1270.0 and credited to VPA [protected]@hdfcbank UPI Ref no.[protected].

Please complete the transaction or refund the money so that I can give my college (NEW ALIPORE COLLEGE) fees.

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Dear Sir/Madam,

Please be informed that I have made a payment of INR 25, 000/- on 23-Mar-2022. The amount has been deducted however it is not reflecting to the NPS account. Please see the attached screenshots for your reference.

Request you to please look into this and take take the necessary steps to get it resolved.

Best Regards,
Prince

+2 photos

Apr 5, 2022

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

Mar 25, 2022

Updated by chatprince Dear Sir/Madam,

Please be informed that I have made a payment of INR 25, 000/- on 23-Mar-2022. The amount has been deducted however it is not reflecting to the NPS account. Please see the attached screenshots for your reference.

Request you to please look into this and take take the necessary steps to get it resolved.

Best Regards,
Prince

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Dear Sir/Madam,
I am writing this to state that I applied for WBPSC 2022 today at around 1pm to 2pm My enrollment Id is WBPSC[protected] and I made the payment of Rs.210 and again Rs.210 plus charges. The money had been deducted from my account but the payment for the application is showing still not paid. I here by request you to see to my problem as I'm from a low income family and multiple time payment for a single application is not possible or plausible for me.So either please make the payment or make a complete refund. I am attaching the payment details for your reference as attachment.

Payment details: debited from PNB a/c .
Trans Id : ECOM [ ] PUBLICSCP

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Address: https://wbpsc.gov.in/

Website: wbpsc.gov.in

I have completed the payment for Wbpsc exam 2022 and even after paying three times, the status of my application is showing 'not applied'. Please help me in this regard.

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I was making a contribution of Rs.49616 to my e-NPS account (National Pension System) through Bill Desk payment gateway today (March 22, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

PFA screenshot from my bank account for transaction details. Please help.

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Sir, I had paid online debit card, for wbcs EXE exam, but, the payment is incompleted, and money is deducted, sir plzz return my money, or Sent wbpsc authority, and approve my application, sir help plzz

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I have made a payment through billdesk by my ICICI BANK debit card on West Bengal Municipal Service Commission Recruitment Adv. no. 1 of 2022 for the post of Junior Assistant, the amount has been deducted but the portal says the payment not done. I have contacted WBMSC many times but no response from their end. my application serial number is 10000947.

The transaction details are as follows
VIN/MSC
/[protected]/[protected]/

I have also attached the bank statement of mine for your reference.

Kindly look into this matter and do the needful

Please take necessary steps to rectify my issue.

Thanking you

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Dear Sir/Madam,
I am writing this to state that I applied for WBPSC 2022 today at around 11.40am My enrollment Id is WBPSC[protected] and I made the payment of 210 Rs plus charges. The money had been deducted from my account but the payment for the application is showing still not paid. I here by request you to see to my problem as I'm from a low income family and multiple time payment for a single application is not possible or plausible for me.So either please make the payment or make a complete refund. I am attaching the payment details for your reference as attachment.

Payment details:
transaction number WT[protected] for Rs.211.89 by SBI Debit Card X7521 done at 50001463 on 17Mar22 at 11:42:07.

With regards,
Senjuti Singha Roy
C/o Subrata Kumar Singha Roy
WBPSC[protected]
Sukantapally Siliguri.
senjuti.[protected]@gmail.com

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Address: 463, Palam Vihar., Pakhowal Road.

I have paid my child's school fees using bill desk and also got confirmation from bill desk and amount has also been deducted from the account but fees is still unpaid in school's account. ( Union Bank of India). Kindly get paid my dues to school or refund the amount into my account..
Dated : 14/03/2022 amount - rs.4160/-
Transaction I'd:[protected].

Kindly resolve my complaint as early as possible.

+1 photos

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Mar 16, 2022

Updated by Hunxa I have another payment issue.
Having transaction I'd:[protected]
Dated 16/09/2021..
Paid for KVS fees.
Kindly refund my amount into my account as early as possible.

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While registering for nptel exam after entering otp for payment it showed a blank page with page error. So payment failed but money deducted from bank. On the course page its showing payment_ongoing. Now it is fourth day and still did not received my refund. Can you please help me to what happend, did my payment successful or not because still i didn't get a conformation message about it. Will it be refunded??

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Address: Bengaluru

I tried to pay NPTEL examination fees through online mode while doing it after entering OTP it showed transaction failed I tried from the another card and the payment was successful but money deducted from both the bank accounts. even though the first time it failed.

date - 13/03/2022
I attached a message received by the bank

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Address: Delhi

Telangana State Police Traffic Department.
When I check the status it says

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Address: Delhi

I visited hdfc website to pay credit card bill it redirected me to billdesk website where I filled in the details.

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Address: Delhi

Tried making paynent of challan through bill desk with gpay upi.Amount has been sucessfully dedducted and not

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