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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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656
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BillDesk reviews & complaints page 28

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L
Liza Namchu
Apr 3, 2022
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I made an online payment of 210/- for WBPSC form . After filling the form when I tried to make payment it showed"Please try again " And i tried 4 times and my money got deducted 4 times ie., 210 × 4= 840 please refund my extra money ie., 630.
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    K
    Komal Paswan
    from Kharagpur, West Bengal
    Apr 3, 2022
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    Respected sir's
    I have successfully paid the fees of kvs through Union Bank of India using BHIM UPI and the money got debited. But it's shown that payment initiated but not completed.
    Please sir help me I want my refund sir
    Thank you sir.
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      D
      Drsamkol
      Apr 2, 2022
      Resolved
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      Resolved

      Did a transfer of Rs. 25000 to my Nps account. Amount debited in bank account. Came as failed transaction in nps. Kindly help
      Apr 2, 2022
      Complaint marked as Resolved 
      Amount credited in NPS after 4 hours.
      BillDesk customer support has been notified about the posted complaint.
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        G
        gauravsaki
        from Delhi, Delhi
        Apr 2, 2022
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        Hi, on 31-March-2022, I have invested 50k to nps through Billdesk Payment Gateway. However, after deduction this amount from my account hadn't beed credited into my NPS account. Please do the needful so that same amount can be credited into my NPS account on same date.
        BillDesk customer support has been notified about the posted complaint.
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          H
          Hitesh Moudgil
          from Delhi, Delhi
          Apr 2, 2022
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          Website: www.billdesk.com/web

          Hi,

          I have made a payment of INR 50, 000 (Fifty Thousand) to my NPS account through Bill Desk from Union Bank Of India Internet Banking.
          The amount was debited from my bank account, but the receipt was not generated.

          Reference ID:[protected]

          I received reference ID in SMS from my bank.

          Attached is the screenshot of the SMS that I received.

          Please get my amount refunded.

          Regards,
          Hitesh Moudgil
          Mobile: [protected]
          BillDesk customer support has been notified about the posted complaint.
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            A
            Ayan Sett
            Apr 1, 2022
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            On[protected] I was trying to pay my RBL bank credit card bill. While paying through billdesk the process failed halfway though my money was deducted from my account . It did not reflect RBL credit card account.

            Kindly refund my money as soon as possible so that i can again initiate the transaction to pay my credit bill.. For your reference I am attaching my bank statement .

            transaction id[protected]

            Thanking you
            Ayan
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              B
              Bhupendra99
              from Pune, Maharashtra
              Apr 1, 2022
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              Address: Sai India Park flat 603B Santosh Nager, 16 no Bus stop Thergaon

              I transferred the money from my bank account to NPS account. through Bill Desk.
              The amount deducted from the bank but not reflected in NPS account.
              Amount -49716

              i can see below transaction in bank statement
              BIL/ONL/000********7/NPS Trust/XBCMFNPS_

              Thanks
              Bhupendra
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                S
                Sushmitamil
                Mar 31, 2022
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                I have made a payment of 250 for the ESIC SSO exam on 31st March 2022 but still my registration is not completed and I have hardly few days to complete the registration. Please refund the amount as soon as possible.
                BillDesk customer support has been notified about the posted complaint.
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                  C
                  Chiranjit Gangar
                  Mar 31, 2022
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                  Address: Kandivali East

                  On 23rd Feb 2021 I have made a payment through your gateway which is not Recieved by BPCL.

                  Kindly Refund Rs.899.50
                  Screenshot for same attached
                  BillDesk customer support has been notified about the posted complaint.
                  Apr 11, 2022
                  Updated by Chiranjit Gangar
                  Still No Update 😞
                  May 06, 2022
                  Updated by Chiranjit Gangar
                  Issue Not Solved bloody cheaters
                  May 06, 2022
                  Updated by Chiranjit Gangar
                  Keep that money may b in future you people can use this money in your funeral ⚱️
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                    A
                    Amit Lunia
                    from Jaipur, Rajasthan
                    Mar 31, 2022
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                    I have made a HDFC credit card Payment through bill desk on 28.03.2022 . A confirmation mail was received along with the Transaction number (Transaction Identification Number: WSBI[protected])
                    However the amount has still not been transferred to the Credit card
                    Their customer care number is defunct[protected]
                    BillDesk customer support has been notified about the posted complaint.
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                      E
                      ehteshamreza
                      Mar 30, 2022
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                      Rs 4000 deducted but not showing in Bihar souther electric Portal

                      Transaction ID: WUR[protected]

                      Transaction Date and Time[protected]:19:46

                      Transaction Reference Number SB[protected]

                      CA Number:[protected]

                      [protected]@gmail.com
                      BillDesk customer support has been notified about the posted complaint.
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                        V
                        VP Associates
                        from Hyderabad, Andhra Pradesh
                        Mar 30, 2022
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                        Address: Hyderabad

                        Sir, i have made an e-challan payment today that is on 30/03/2022. My amount has been deducted from my bank but my challans did not clear. As Telangana Government has released a scheme of challans to be paid at 75% off and this scheme would end by tomorrow. So I would request you to please look into my issue ASAP, and tell me what should i do, should I try to repay the bill as my challans have not cleared and the scheme would end tomorrow and if my challans did not clear by then, Then i have to pay extra amount.
                        please tell me, should i retry to pay my challan and will you initiate a refund of my previous payment made.
                        Or would you process it to E-challan and update my payment by today..?
                        It would be grateful if you could process my stucked amount further to the e-challan so that my challans will be cleared
                        BillDesk customer support has been notified about the posted complaint.
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                          M
                          madmithoo17
                          Mar 29, 2022
                          Resolved
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                          Resolved

                          I was making a contribution of 50000 to my e-NPS account (National Pension System) through Bill Desk payment
                          gateway today (mar 28, 2022) but the transaction timed out before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                          Transaction reference from upi attached
                          Apr 4, 2022
                          Complaint marked as Resolved 
                          Money got reflected in my NPS account the next day.
                          BillDesk customer support has been notified about the posted complaint.
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                            R
                            RohithNM
                            Mar 28, 2022
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                            I was making a contribution of 50 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today(Mar 28, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                            PFA screenshot from my bank account for transaction details. Please help.
                            BillDesk customer support has been notified about the posted complaint.
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                              S
                              Shiladitya Chatterjee
                              Mar 28, 2022
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                              Address: mumbai

                              Sir,
                              I am writing this complaint to inform you that my name is Shiladitya chatterjee, My enrollment number is WBPSC[protected]
                              After filling form of WBCS (EXECUTIVE) 2022, When i am trying to pay my exam fees Rs 211.89, After transaction PSCWB page showed " Sorry! Please Try Again", . So I tried 2 times, And 2 times deducted my money. Total 211.89*2=423.78 Rs. Please Refund my extra 211.89 Rs, And update my form that paid.
                              BillDesk customer support has been notified about the posted complaint.
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                                S
                                Shiladitya Chatterjee
                                Mar 28, 2022
                                Mar 21, 2023
                                This thread was updated on Mar 21, 2023
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                                Address: mumbai

                                Sir,
                                I am writing this complaint to inform you that my name is shiladitya chatterjee, My enrollment number is WBPSC[protected]
                                After filling form of WBCS (EXECUTIVE) 2022, When i trying to pay my exam fees rs 211.89, After transaction PSCWB page showed " Sorry! Please Try Again", . So I tried 2 times, And 2 times deducted my money. Total 211.89*2=423.78 Rs. Please Refund my extra 211.89 Rs, And updated my form that paid.
                                BillDesk customer support has been notified about the posted complaint.
                                Same problem with me..did you got the refund? If yes then how? Can you pls help me to get my money back
                                i had 1700 in my account and as i filled the form for wbpcs 2023 it was showing that the payment failed so i tried many a times and my account balance cane down to 90, i am just waiting for the refund as soon as possible.
                                enrollment no is WBPSC[protected]
                                I have applied for wbcs 2023.. Money is debited from my account but it's not showing in my account.. Did not receive any confirmation.
                                Yesterday, I (Enrollment ID : WBPSC[protected] was tried to made payment for my application to WBPSC CSE but without completed the payment page shown me that session expired and try again but amount was deducted from my bank account two times and payment not done to WBPSC as shown in the application. Till now it's not refunded. I'm unable to make payment because I don't have much money and the last date of apply is coming soon. So it's my humble request please pay to WBPSC and refund the remaining amount.
                                Is your application accepted?
                                WBPSC[WBPSC[protected]]. When I was paying my fee for WBCS examination, it showed Sorry your session is expired. Hence I tried paying multiple times. Now I received a message from my bank that the amount has been deducted multiple times. Kindly refund the extra amount which has been deducted and update my form since it's still showing make payment and the status is not applied. We are filling the form with lot of hope and if this kind of things happen with us, it's really going to be tough for us.
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                                  A
                                  Ani2303
                                  from Hyderabad, Telangana
                                  Mar 28, 2022
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                                  Hi team,

                                  I made transaction on nps app for contribution and 30k amount got deducted from the hdfc bank on 28th March 2022 but no mail or message was received for the payment.

                                  Please look into this. Neither the amount has been credited to nps account.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    S
                                    Sudip Halder
                                    Mar 27, 2022
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                                    VPA [protected]@apl linked to your a/c no. is debited for Rs. 1270.0 and credited to VPA [protected]@hdfcbank UPI Ref no.[protected].

                                    Please complete the transaction or refund the money so that I can give my college (NEW ALIPORE COLLEGE) fees.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      C
                                      chatprince
                                      from Bengaluru, Karnataka
                                      Mar 25, 2022
                                      Resolved
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                                      Resolved

                                      Dear Sir/Madam,

                                      Please be informed that I have made a payment of INR 25, 000/- on 23-Mar-2022. The amount has been deducted however it is not reflecting to the NPS account. Please see the attached screenshots for your reference.

                                      Request you to please look into this and take take the necessary steps to get it resolved.

                                      Best Regards,
                                      Prince
                                      Apr 5, 2022
                                      Complaint marked as Resolved 
                                      BillDesk customer support has been notified about the posted complaint.
                                      Mar 25, 2022
                                      Updated by chatprince
                                      Dear Sir/Madam,

                                      Please be informed that I have made a payment of INR 25, 000/- on 23-Mar-2022. The amount has been deducted however it is not reflecting to the NPS account. Please see the attached screenshots for your reference.

                                      Request you to please look into this and take take the necessary steps to get it resolved.

                                      Best Regards,
                                      Prince

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                                        A
                                        Akr1991
                                        from Kolkata, West Bengal
                                        Mar 24, 2022
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                                        Dear Sir/Madam,
                                        I am writing this to state that I applied for WBPSC 2022 today at around 1pm to 2pm My enrollment Id is WBPSC[protected] and I made the payment of Rs.210 and again Rs.210 plus charges. The money had been deducted from my account but the payment for the application is showing still not paid. I here by request you to see to my problem as I'm from a low income family and multiple time payment for a single application is not possible or plausible for me.So either please make the payment or make a complete refund. I am attaching the payment details for your reference as attachment.

                                        Payment details: debited from PNB a/c .
                                        Trans Id : ECOM [ ] PUBLICSCP
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