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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 29

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P
Pavan 2
Mar 14, 2022
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While registering for nptel exam after entering otp for payment it showed a blank page with page error. So payment failed but money deducted from bank. On the course page its showing payment_ongoing. Now it is fourth day and still did not received my refund. Can you please help me to what happend, did my payment successful or not because still i didn't get a conformation message about it. Will it be refunded??
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    N
    nabilsheik
    from bengaluru, Karnataka
    Mar 13, 2022
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    Address: Bengaluru

    I tried to pay NPTEL examination fees through online mode while doing it after entering OTP it showed transaction failed I tried from the another card and the payment was successful but money deducted from both the bank accounts. even though the first time it failed.

    date - 13/03/2022
    I attached a message received by the bank
    BillDesk customer support has been notified about the posted complaint.
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      B
      BillDesk Customer Care Number-9064-786-587 Complete..
      Mar 12, 2022
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      Address: Delhi

      Telangana State Police Traffic Department.
      When I check the status it says
      BillDesk customer support has been notified about the posted complaint.
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        B
        BillDesk Customer Care Number-9064-786-587 Complete..
        Mar 12, 2022
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        Address: Delhi

        I visited hdfc website to pay credit card bill it redirected me to billdesk website where I filled in the details.
        BillDesk customer support has been notified about the posted complaint.
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          B
          BillDesk Customer Care Number-9064-786-587 Complete..
          Mar 12, 2022
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          Address: Delhi

          Tried making paynent of challan through bill desk with gpay upi.Amount has been sucessfully dedducted and not
          BillDesk customer support has been notified about the posted complaint.
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            S
            Sneho
            Mar 12, 2022
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            WBCS 2022 application fee deducted 4 times showing payment is not done
            BillDesk customer support has been notified about the posted complaint.
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              P
              Pro Max SHUBH
              Mar 12, 2022
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              I apply for online pan on NSDL and I pay the payment using bill desk but after payment is done my money is debited but on NSDL it shows your payment is cancelled Payment is refunded
              but I didn't receive any refund .

              Can i get my money back ??????
              BillDesk customer support has been notified about the posted complaint.
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                S
                Sunilrat
                Mar 11, 2022
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                I recharged today (11 March 2022) for Rs.200 through bill desk ke madyam se phone pay Se mere account se payment cut gya par mera tata sky account me recharge nahi hua .Plz mera paise wapis kijiye ...Anyatha mai uper eski complain krunga..
                +1 photos
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                Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
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                  A
                  Ajay Sharma
                  from Delhi, Delhi
                  Mar 10, 2022
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                  Address: Delhi

                  I have made a payment to NSE (to purchase mutual funds) from HDFC Bank (through Bill Desk) on 7th March 2022 amounting to Rs. 2, 00, 000. The reference number is[protected]. The string in my bank account is appearing as follows: WHDF[protected]/BILLDESKNATIONALSECURI

                  I have checked with NSE and they confirmed that they have not received the payment. Till now I have also not got any refund of this payment of Rs. 200000.

                  Kindly address it immediately.
                  Ajay Sharma
                  [protected]
                  BillDesk customer support has been notified about the posted complaint.
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                    K
                    khuranamohit10
                    from GWALIOR, Madhya Pradesh
                    Mar 9, 2022
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                    Was making a contribution of 2 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Mar 8, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                    PFA screenshot from my bank account for transaction details. Please help.
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                      P
                      Prajeesh M
                      Mar 8, 2022
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                      Address: Prem Nivas, Kannankara.P.O

                      I am Prajeesh M, made a payment against the BSNL Broadband bill through the BSNL Mobile application on[protected]. I selected the G-pay option and they send the payment through the billdesk. That payment has not been received by the biller yet. amount is 1023 rupees
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        Subbu Bala
                        Mar 3, 2022
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                        Address: 16-11-16/3 saleem nagar colony

                        E challana is pending but amount deducted
                        BillDesk customer support has been notified about the posted complaint.
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                          M
                          Margeo
                          Mar 3, 2022
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                          Two times i paid through UPI transaction during Nativity certificate registration. Amount only detected from my account but still showing payment pending in esevai website!
                          I have attached the screenshot o[censored]pi transaction for your reference!
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                            A
                            ANAND.B. Rohidekar
                            Mar 3, 2022
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                            Payment of Rs.3000/- made towards my citibank credit card no. 4386...3930 at about 00.30 hrs ist on 01.3.22. The amount is deducted from my union bank of india account, The transaction reference id is[5...6971] The receipt is generated by citibank with status as pending. The amount is bebited to my bank account.
                            But till now payment is not updated in citibank. please let me know the status of my payment and arrange for refund if payment is not successful.
                            BillDesk customer support has been notified about the posted complaint.
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                              C
                              Chepally Nagaraju
                              Mar 2, 2022
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                              Reference id:[protected] this transaction not clear
                              +1 photos
                              BillDesk customer support has been notified about the posted complaint.
                              Mar 02, 2022
                              Updated by Chepally Nagaraju                               this transaction amound debited not clear the challan
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                                A
                                Amit6.1
                                from Lucknow, Uttar Pradesh
                                Mar 1, 2022
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                                I have paid the LIC Premium for my policy no.[protected] for Rs 6430/- through my ICICI bank a/c on 01.03.2022 at 19:17 pm.
                                Although the amount is debited from my account but the same is not credited to my LIC Policy account and also the amount is not refunded to my Bank a/c also.

                                an error message stating Reason: " Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later." was displayed at the time of payment.
                                BillDesk customer support has been notified about the posted complaint.
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                                  V
                                  Varun Y
                                  from Hyderabad, Andhra Pradesh
                                  Mar 1, 2022
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                                  I was making payment of challan fees to Telangana State Police Traffic Department.
                                  When I check the status it says, Transaction is not completed; But Challan amount of INR 1049.36 was debited from my bank account. Please reverse the payment.

                                  Please find the Transaction reference no.[protected].

                                  Do let me know for additional information with this regard. Thank You!
                                  BillDesk customer support has been notified about the posted complaint.
                                  Mar 01, 2022
                                  Updated by Varun Y                                   This the output i received after the payment: HYDPOL|[protected]|WHMP[protected]|746005|1040.00|HMP|438976|03|INR|VDDIRECT|[protected]|NA|00000009.36|[protected]:46:07|0300|NA|null|NA|NA|NA|NA|NA|NA|NA|PGS10001-Success|2AF7A01B539906D6152B064FB8C2546246C0B892F665CC7782CA6992DAB4EAEA
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                                    P
                                    Prash160296
                                    from Mumbai, Maharashtra
                                    Mar 1, 2022
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                                    I visited hdfc website to pay credit card bill it redirected me to billdesk website where I filled in the details.
                                    However the credit card still shows the overdue amount.
                                    Reference number which I got after the payment is
                                    WHD[protected]

                                    Payment and receipt are attached.
                                    +2 photos
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                                      C
                                      Chandu0007
                                      from Chennai, Tamil Nadu
                                      Mar 1, 2022
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                                      Website: Ts e Challan

                                      Tried making paynent of challan through bill desk with gpay upi.Amount has been sucessfully dedducted and not reflecting in website.
                                      BillDesk customer support has been notified about the posted complaint.
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                                        L
                                        Linga Swamy Muddam
                                        from Hyderabad, Andhra Pradesh
                                        Mar 1, 2022
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                                        I was making payment of challan fees to Telangana State Police Traffic Department.
                                        When I check the status it says, Transaction is not completed; But Challan amount of INR 534.72 was debited from my bank account. Please reverse the payment.

                                        Do let me know for additional information with this regard. Thank You!
                                        BillDesk customer support has been notified about the posted complaint.
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