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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 29

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S
Sneho
Mar 12, 2022
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WBCS 2022 application fee deducted 4 times showing payment is not done
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    P
    Pro Max SHUBH
    Mar 12, 2022
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    I apply for online pan on NSDL and I pay the payment using bill desk but after payment is done my money is debited but on NSDL it shows your payment is cancelled Payment is refunded
    but I didn't receive any refund .

    Can i get my money back ??????
    BillDesk customer support has been notified about the posted complaint.
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      S
      Sunilrat
      Mar 11, 2022
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      I recharged today (11 March 2022) for Rs.200 through bill desk ke madyam se phone pay Se mere account se payment cut gya par mera tata sky account me recharge nahi hua .Plz mera paise wapis kijiye ...Anyatha mai uper eski complain krunga..
      +1 photos
      BillDesk customer support has been notified about the posted complaint.
      Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
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        A
        Ajay Sharma
        from Delhi, Delhi
        Mar 10, 2022
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        Address: Delhi

        I have made a payment to NSE (to purchase mutual funds) from HDFC Bank (through Bill Desk) on 7th March 2022 amounting to Rs. 2, 00, 000. The reference number is[protected]. The string in my bank account is appearing as follows: WHDF[protected]/BILLDESKNATIONALSECURI

        I have checked with NSE and they confirmed that they have not received the payment. Till now I have also not got any refund of this payment of Rs. 200000.

        Kindly address it immediately.
        Ajay Sharma
        [protected]
        BillDesk customer support has been notified about the posted complaint.
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          K
          khuranamohit10
          from GWALIOR, Madhya Pradesh
          Mar 9, 2022
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          Was making a contribution of 2 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Mar 8, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

          PFA screenshot from my bank account for transaction details. Please help.
          +1 photos
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            P
            Prajeesh M
            Mar 8, 2022
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            Address: Prem Nivas, Kannankara.P.O

            I am Prajeesh M, made a payment against the BSNL Broadband bill through the BSNL Mobile application on[protected]. I selected the G-pay option and they send the payment through the billdesk. That payment has not been received by the biller yet. amount is 1023 rupees
            BillDesk customer support has been notified about the posted complaint.
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              S
              Subbu Bala
              Mar 3, 2022
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              Address: 16-11-16/3 saleem nagar colony

              E challana is pending but amount deducted
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                M
                Margeo
                Mar 3, 2022
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                Two times i paid through UPI transaction during Nativity certificate registration. Amount only detected from my account but still showing payment pending in esevai website!
                I have attached the screenshot o[censored]pi transaction for your reference!
                +1 photos
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                  A
                  ANAND.B. Rohidekar
                  Mar 3, 2022
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                  Payment of Rs.3000/- made towards my citibank credit card no. 4386...3930 at about 00.30 hrs ist on 01.3.22. The amount is deducted from my union bank of india account, The transaction reference id is[5...6971] The receipt is generated by citibank with status as pending. The amount is bebited to my bank account.
                  But till now payment is not updated in citibank. please let me know the status of my payment and arrange for refund if payment is not successful.
                  BillDesk customer support has been notified about the posted complaint.
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                    C
                    Chepally Nagaraju
                    Mar 2, 2022
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                    Reference id:[protected] this transaction not clear
                    +1 photos
                    BillDesk customer support has been notified about the posted complaint.
                    Mar 02, 2022
                    Updated by Chepally Nagaraju
                    this transaction amound debited not clear the challan
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                      A
                      Amit6.1
                      from Lucknow, Uttar Pradesh
                      Mar 1, 2022
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                      I have paid the LIC Premium for my policy no.[protected] for Rs 6430/- through my ICICI bank a/c on 01.03.2022 at 19:17 pm.
                      Although the amount is debited from my account but the same is not credited to my LIC Policy account and also the amount is not refunded to my Bank a/c also.

                      an error message stating Reason: " Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later." was displayed at the time of payment.
                      BillDesk customer support has been notified about the posted complaint.
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                        V
                        Varun Y
                        from Hyderabad, Andhra Pradesh
                        Mar 1, 2022
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                        I was making payment of challan fees to Telangana State Police Traffic Department.
                        When I check the status it says, Transaction is not completed; But Challan amount of INR 1049.36 was debited from my bank account. Please reverse the payment.

                        Please find the Transaction reference no.[protected].

                        Do let me know for additional information with this regard. Thank You!
                        BillDesk customer support has been notified about the posted complaint.
                        Mar 01, 2022
                        Updated by Varun Y
                        This the output i received after the payment: HYDPOL|[protected]|WHMP[protected]|746005|1040.00|HMP|438976|03|INR|VDDIRECT|[protected]|NA|00000009.36|[protected]:46:07|0300|NA|null|NA|NA|NA|NA|NA|NA|NA|PGS10001-Success|2AF7A01B539906D6152B064FB8C2546246C0B892F665CC7782CA6992DAB4EAEA
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                          Prash160296
                          from Mumbai, Maharashtra
                          Mar 1, 2022
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                          I visited hdfc website to pay credit card bill it redirected me to billdesk website where I filled in the details.
                          However the credit card still shows the overdue amount.
                          Reference number which I got after the payment is
                          WHD[protected]

                          Payment and receipt are attached.
                          +2 photos
                          BillDesk customer support has been notified about the posted complaint.
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                            C
                            Chandu0007
                            from Chennai, Tamil Nadu
                            Mar 1, 2022
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                            Website: Ts e Challan

                            Tried making paynent of challan through bill desk with gpay upi.Amount has been sucessfully dedducted and not reflecting in website.
                            BillDesk customer support has been notified about the posted complaint.
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                              L
                              Linga Swamy Muddam
                              from Hyderabad, Andhra Pradesh
                              Mar 1, 2022
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                              I was making payment of challan fees to Telangana State Police Traffic Department.
                              When I check the status it says, Transaction is not completed; But Challan amount of INR 534.72 was debited from my bank account. Please reverse the payment.

                              Do let me know for additional information with this regard. Thank You!
                              BillDesk customer support has been notified about the posted complaint.
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                                N
                                Naresh Parmani
                                Mar 1, 2022
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                                I made payment for an Air India ticket for Rs 10590 through HDFC net banking via Bill desk. Amount has been deducted and the transaction error 15 was mentioned to me. I called up Air India and got the pending booking cancelled so that you can refund me the blocked transaction payment . Transaction reference number is[protected].
                                BillDesk customer support has been notified about the posted complaint.
                                Nothing has moved yet on Billdesk side. Still awaiting refund. Please expedite.
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                                  Pradeep Nandargi
                                  from Bengaluru, Karnataka
                                  Feb 28, 2022
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                                  On Monday 28th February, I made a payment of INR 6217.70 as voluntary contribution towards my NPS account (PRAN:[protected] through Billdesk gateway. The amount got deducted from my ICICI bank account (Transaction ID: [protected]), but the Billdesk page turned empty and the amount was not added to the NPS account. So, now the amount is debited from my bank account but not credited to NPS account. Please see attached screenshot. Kindly help process the refund of INR 6217.70 at the earliest.
                                  +1 photos
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                                    S
                                    shashank517
                                    from Bareilly, Uttar Pradesh
                                    Feb 28, 2022
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                                    Sir/Mam,

                                    I have made a transaction of Rs. 50000/- from my SBI bank account to NPS using net banking mode. The receipt generated at NPS portal reflected that the transaction got failed however my amount was debited from my bank account. Please look into the matter and do the needful.

                                    Transaction Reference No: WSBI[protected]
                                    BillDesk customer support has been notified about the posted complaint.
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                                      A
                                      Afoofa47
                                      from Puri, Odisha
                                      Feb 26, 2022
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                                      Resolved

                                      I was making a contribution of 4000 to my e-NPS account (National Pension System) through Bill Desk payment
                                      gateway today (feb 26, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                                      Transaction reference from ICICI BANK attached
                                      +1 photos
                                      Feb 27, 2022
                                      Complaint marked as Resolved 
                                      Got the sms and mail from nps after 10 hrs of payment
                                      BillDesk customer support has been notified about the posted complaint.
                                      I made a contribution of 19000 to my e-NPS account (National Pension System) through Bill Desk payment gateway today ( Mar 26, 2022) but error page appears before taking me to NPS confirmation page. Amount has been debited from my UPI account but not credited to my NPS account.

                                      Transaction reference attached.

                                      Online transaction from NPS portal from icici - Comment #3977258 - Image #0
                                      Online transaction from NPS portal from icici - Comment #3977258 - Image #1
                                      Nitin Var's reply, Apr 9, 2022
                                      thanks for prompt response resolved.
                                      Plz resolve my issue of payment 850 rs

                                      Online transaction from NPS portal from icici - Comment #3985273 - Image #0
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                                        Y
                                        Yogesh agarwal09
                                        from SILIGURI, West Bengal
                                        Feb 26, 2022
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                                        Address: 91/1 MUKUNDA DAS ROAD MILANPALLY SILIGURI

                                        Money deducted from my bank account while filling up the form ofWBPSC audit and accounts exam today 26/02/2022 application form is still pending .. please update it immediately as 28/02/2022 is the last date for form fill up and payment..
                                        BillDesk customer support has been notified about the posted complaint.
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