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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 27

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S
souvik12333
Apr 9, 2022
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I made a payment of Rs. 406.00 to Barasat College (admission and tution fees) through Credit Card on 7th April 2022. Money got deducted but the transaction was shown as failed. The money neither got credited back to my Credit Card nor to the merchant. Receipt number on college website is shown as [protected]. I could not capture the transaction id but got the url of the payment failed webpage. The url is:

https://www.billdesk.com/pgidsk/ProcessPayment?wpage=wgffyJXYaXJdEI1afZ71RTL9

If you Please, either return the amount to my credit card or to the merchant in a timely manner, I would appreciate.

Thanks

Soubhik Gupta
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    V
    Vanipriyap
    from Chennai, Tamil Nadu
    Apr 6, 2022
    Resolved
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    Resolved

    I have ordered few items on March 27, 2020 using AJIO app. I have done the payment of Rs. 1, 925.98 through UPI (Phonepe).
    My order was not placed but amount was debited. I spoke to AJIO consumer care staff they told amount not received. Could you please check below details and confirm? I would like to get my money back.

    1. Transaction Reference number of times debit happened: T2203271825095206939487
    2. Total Amount: 1, 925.98
    3. Mode of Payment: PhonePe
    4. Bank Name: SBI
    5. Date of Transaction: 27 March 2022
    6. Time of Transaction: 06:24 pm
    7. Order Id :WPHW[protected]
    Apr 8, 2022
    Complaint marked as Resolved 
    Received the amount.
    BillDesk customer support has been notified about the posted complaint.
    View replies
    स्पाइसजेट टिकट बुक किया था लेकिन पैसे कट गया पेटीएम wallet se पीएनआर नंबरI I8LL6S लेकिन पैसे वापस रिफंड नहीं हुआ है

    Amount debited from my account but merchant did not receive the amount. - Comment #3986698 - Image #0
    Amount debited from my account but merchant did not receive the amount. - Comment #3986698 - Image #1
    Amount debited from my account but merchant did not receive the amount. - Comment #3986698 - Image #2
    Reply
    I have paid my IBPS ECGC Form payment today[protected] . I have done the payment of Rs. 850 through UPI (UPI).
    My payment was not placed but amount was debited. Could you please check below details and confirm? I would like to get my money back.

    IBPS Bill desk Ref No[protected]
    Bank-SBI
    Transaction Time-10.43 AM
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      A
      Aravindan26
      Apr 6, 2022
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      Address: Cuddalore, Tamil Nadu

      I am Aravindan S having BSNL broad band with the telephone number [protected] (Account number-[protected]) . Actually the bill for the February month was already paid on 18/March/2022 through [protected]@hdfcbank .But it is also repeated on the March month bill. please do check the payment done for the last month via [protected]@hdfcbank through UPI .. Actually the payment was not received by BSNL finally.Please check and give me a reply.
      Phonepay Number : +91 [protected]
      +1 photos
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        T
        Tani22
        Apr 5, 2022
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        Hello team,

        On[protected], I have applied for RBI Grade B exam via IBPS and the amount of Rs. 850 was debited for the same from my account but its not reflecting on my application status. Ref No.[protected]

        Provisional Registration no. 943988

        Kindly look into this matter asap and do the needful.
        BillDesk customer support has been notified about the posted complaint.
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          B
          Billdesk Customer Care Number,9064-786-587 Call Now.
          Apr 5, 2022
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          Address: Delhi

          I am writing this complaint to inform you that my name is shiladitya chatterjee, My enrollment
          BillDesk customer support has been notified about the posted complaint.
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            B
            Billdesk Customer Care Number,9064-786-587 Call Now.
            Apr 5, 2022
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            Address: Delhi

            I have successfully paid the fees of kvs through Union Bank of India using BHIM UPI and the money got debited. But it's shown that payment
            BillDesk customer support has been notified about the posted complaint.
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              B
              Billdesk Customer Care Number,9064-786-587 Call Now.
              Apr 5, 2022
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              Address: Delhi

              I made transaction on nps app for contribution and 30k amount got deducted from the.
              BillDesk customer support has been notified about the posted complaint.
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                B
                Billdesk customer care number,-9064-786-587 contact us.
                Apr 5, 2022
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                Address: Delhi

                Money debited from account but NPS registration was not completed
                BillDesk customer support has been notified about the posted complaint.
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                  Billdesk customer care number,-9064-786-587 contact us.
                  Apr 5, 2022
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                  Address: Delhi

                  Electric bill deducted by Bill desk but not showing in portal
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                    L
                    Liza Namchu
                    Apr 3, 2022
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                    I made an online payment of 210/- for WBPSC form . After filling the form when I tried to make payment it showed"Please try again " And i tried 4 times and my money got deducted 4 times ie., 210 × 4= 840 please refund my extra money ie., 630.
                    BillDesk customer support has been notified about the posted complaint.
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                      K
                      Komal Paswan
                      from Kharagpur, West Bengal
                      Apr 3, 2022
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                      Respected sir's
                      I have successfully paid the fees of kvs through Union Bank of India using BHIM UPI and the money got debited. But it's shown that payment initiated but not completed.
                      Please sir help me I want my refund sir
                      Thank you sir.
                      +1 photos
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                        D
                        Drsamkol
                        Apr 2, 2022
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                        Resolved

                        Did a transfer of Rs. 25000 to my Nps account. Amount debited in bank account. Came as failed transaction in nps. Kindly help
                        +1 photos
                        Apr 2, 2022
                        Complaint marked as Resolved 
                        Amount credited in NPS after 4 hours.
                        BillDesk customer support has been notified about the posted complaint.
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                          G
                          gauravsaki
                          from Delhi, Delhi
                          Apr 2, 2022
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                          Hi, on 31-March-2022, I have invested 50k to nps through Billdesk Payment Gateway. However, after deduction this amount from my account hadn't beed credited into my NPS account. Please do the needful so that same amount can be credited into my NPS account on same date.
                          +1 photos
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                            H
                            Hitesh Moudgil
                            from Delhi, Delhi
                            Apr 2, 2022
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                            Website: www.billdesk.com/web

                            Hi,

                            I have made a payment of INR 50, 000 (Fifty Thousand) to my NPS account through Bill Desk from Union Bank Of India Internet Banking.
                            The amount was debited from my bank account, but the receipt was not generated.

                            Reference ID:[protected]

                            I received reference ID in SMS from my bank.

                            Attached is the screenshot of the SMS that I received.

                            Please get my amount refunded.

                            Regards,
                            Hitesh Moudgil
                            Mobile: [protected]
                            BillDesk customer support has been notified about the posted complaint.
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                              A
                              Ayan Sett
                              Apr 1, 2022
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                              On[protected] I was trying to pay my RBL bank credit card bill. While paying through billdesk the process failed halfway though my money was deducted from my account . It did not reflect RBL credit card account.

                              Kindly refund my money as soon as possible so that i can again initiate the transaction to pay my credit bill.. For your reference I am attaching my bank statement .

                              transaction id[protected]

                              Thanking you
                              Ayan
                              +1 photos
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                                B
                                Bhupendra99
                                from Pune, Maharashtra
                                Apr 1, 2022
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                                Address: Sai India Park flat 603B Santosh Nager, 16 no Bus stop Thergaon

                                I transferred the money from my bank account to NPS account. through Bill Desk.
                                The amount deducted from the bank but not reflected in NPS account.
                                Amount -49716

                                i can see below transaction in bank statement
                                BIL/ONL/000********7/NPS Trust/XBCMFNPS_

                                Thanks
                                Bhupendra
                                BillDesk customer support has been notified about the posted complaint.
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                                  S
                                  Sushmitamil
                                  Mar 31, 2022
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                                  I have made a payment of 250 for the ESIC SSO exam on 31st March 2022 but still my registration is not completed and I have hardly few days to complete the registration. Please refund the amount as soon as possible.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    C
                                    Chiranjit Gangar
                                    Mar 31, 2022
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                                    Address: Kandivali East

                                    On 23rd Feb 2021 I have made a payment through your gateway which is not Recieved by BPCL.

                                    Kindly Refund Rs.899.50
                                    Screenshot for same attached
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Apr 11, 2022
                                    Updated by Chiranjit Gangar                                     Still No Update 😞
                                    May 06, 2022
                                    Updated by Chiranjit Gangar                                     Issue Not Solved bloody cheaters
                                    May 06, 2022
                                    Updated by Chiranjit Gangar                                     Keep that money may b in future you people can use this money in your funeral ⚱️
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                                      A
                                      Amit Lunia
                                      from Jaipur, Rajasthan
                                      Mar 31, 2022
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                                      I have made a HDFC credit card Payment through bill desk on 28.03.2022 . A confirmation mail was received along with the Transaction number (Transaction Identification Number: WSBI[protected])
                                      However the amount has still not been transferred to the Credit card
                                      Their customer care number is defunct[protected]
                                      BillDesk customer support has been notified about the posted complaint.
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                                        E
                                        ehteshamreza
                                        Mar 30, 2022
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                                        Rs 4000 deducted but not showing in Bihar souther electric Portal

                                        Transaction ID: WUR[protected]

                                        Transaction Date and Time[protected]:19:46

                                        Transaction Reference Number SB[protected]

                                        CA Number:[protected]

                                        [protected]@gmail.com
                                        BillDesk customer support has been notified about the posted complaint.
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