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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 27

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A
[email protected]
Apr 14, 2022
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I paid 210 INR to recharge tata play set top box through phone pay and the amount was also debited from my bank account and phone pay shows transaction successful but tata play set top box was still not recharged, then i had to recharge through paytm, here the recharge was successful but what about the 210 INR deducted from the account and not showing in tata play balance, i tried to contact phone pay customer service and they referred me to raise a complaint at billdesk portal.
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    V
    Vaisakh S
    from Bengaluru, Karnataka
    Apr 14, 2022
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    Hello,

    Please find the images attached that I have made the payments to the tatasky using the bill desk. But the merchant is saying that the amount is not credited to the account. Please help.
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      Z
      zia mehmood
      Apr 14, 2022
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      Yesterday I was filling my ecgc po form and usually first time payment shows failure and money got debited from my account plz help me to get my money back amout was 850 rs
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        M
        manishs400
        from Hajipur, Bihar
        Apr 14, 2022
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        Website: www.billdesk.com

        My money is debited from my pnb account while trying to purchase Air cooler on flipkart .. But order of cooler is not placed on flipkart.. so i request you please return my money back in my account . Here are the details of transaction - Payment through pnb netbanking. Transaction type- Shopping Mall Payment. Referece id[protected]. From Account - [protected]. Transaction date - 13/04/2022. To Account- Bill desk payment services. Beneficiary Account Number[protected]. Transaction Amount - Rs 9899. Transaction status - success. But order of cooler is not placed or not confirmed by flipkart. So i request Bill desk payment services to please return my money in my Account. Please help me
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          U
          UmashankarG
          Apr 13, 2022
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          I tried to contribute 50k to my NPS account via UPI on PhonePe using BillDesk. The app said my transaction failed but my money was deducted from my account. Please issue the refund back to my account. Snapshot of transaction attached.
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            S
            souvik12333
            Apr 9, 2022
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            I made a payment of Rs. 406.00 to Barasat College (admission and tution fees) through Credit Card on 7th April 2022. Money got deducted but the transaction was shown as failed. The money neither got credited back to my Credit Card nor to the merchant. Receipt number on college website is shown as [protected]. I could not capture the transaction id but got the url of the payment failed webpage. The url is:

            https://www.billdesk.com/pgidsk/ProcessPayment?wpage=wgffyJXYaXJdEI1afZ71RTL9

            If you Please, either return the amount to my credit card or to the merchant in a timely manner, I would appreciate.

            Thanks

            Soubhik Gupta
            BillDesk customer support has been notified about the posted complaint.
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              V
              Vanipriyap
              from Chennai, Tamil Nadu
              Apr 6, 2022
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              Resolved

              I have ordered few items on March 27, 2020 using AJIO app. I have done the payment of Rs. 1, 925.98 through UPI (Phonepe).
              My order was not placed but amount was debited. I spoke to AJIO consumer care staff they told amount not received. Could you please check below details and confirm? I would like to get my money back.

              1. Transaction Reference number of times debit happened: T2203271825095206939487
              2. Total Amount: 1, 925.98
              3. Mode of Payment: PhonePe
              4. Bank Name: SBI
              5. Date of Transaction: 27 March 2022
              6. Time of Transaction: 06:24 pm
              7. Order Id :WPHW[protected]
              Apr 8, 2022
              Complaint marked as Resolved 
              Received the amount.
              BillDesk customer support has been notified about the posted complaint.
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              स्पाइसजेट टिकट बुक किया था लेकिन पैसे कट गया पेटीएम wallet se पीएनआर नंबरI I8LL6S लेकिन पैसे वापस रिफंड नहीं हुआ है

              Amount debited from my account but merchant did not receive the amount. - Comment #3986698 - Image #0
              Amount debited from my account but merchant did not receive the amount. - Comment #3986698 - Image #1
              Amount debited from my account but merchant did not receive the amount. - Comment #3986698 - Image #2
              Reply
              I have paid my IBPS ECGC Form payment today[protected] . I have done the payment of Rs. 850 through UPI (UPI).
              My payment was not placed but amount was debited. Could you please check below details and confirm? I would like to get my money back.

              IBPS Bill desk Ref No[protected]
              Bank-SBI
              Transaction Time-10.43 AM
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                A
                Aravindan26
                Apr 6, 2022
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                Address: Cuddalore, Tamil Nadu

                I am Aravindan S having BSNL broad band with the telephone number [protected] (Account number-[protected]) . Actually the bill for the February month was already paid on 18/March/2022 through [protected]@hdfcbank .But it is also repeated on the March month bill. please do check the payment done for the last month via [protected]@hdfcbank through UPI .. Actually the payment was not received by BSNL finally.Please check and give me a reply.
                Phonepay Number : +91 [protected]
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                  T
                  Tani22
                  Apr 5, 2022
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                  Hello team,

                  On[protected], I have applied for RBI Grade B exam via IBPS and the amount of Rs. 850 was debited for the same from my account but its not reflecting on my application status. Ref No.[protected]

                  Provisional Registration no. 943988

                  Kindly look into this matter asap and do the needful.
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                    B
                    Billdesk Customer Care Number,9064-786-587 Call Now.
                    Apr 5, 2022
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                    Address: Delhi

                    I am writing this complaint to inform you that my name is shiladitya chatterjee, My enrollment
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                      B
                      Billdesk Customer Care Number,9064-786-587 Call Now.
                      Apr 5, 2022
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                      Address: Delhi

                      I have successfully paid the fees of kvs through Union Bank of India using BHIM UPI and the money got debited. But it's shown that payment
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                        B
                        Billdesk Customer Care Number,9064-786-587 Call Now.
                        Apr 5, 2022
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                        Address: Delhi

                        I made transaction on nps app for contribution and 30k amount got deducted from the.
                        BillDesk customer support has been notified about the posted complaint.
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                          B
                          Billdesk customer care number,-9064-786-587 contact us.
                          Apr 5, 2022
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                          Address: Delhi

                          Money debited from account but NPS registration was not completed
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                            Billdesk customer care number,-9064-786-587 contact us.
                            Apr 5, 2022
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                            Address: Delhi

                            Electric bill deducted by Bill desk but not showing in portal
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                              L
                              Liza Namchu
                              Apr 3, 2022
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                              I made an online payment of 210/- for WBPSC form . After filling the form when I tried to make payment it showed"Please try again " And i tried 4 times and my money got deducted 4 times ie., 210 × 4= 840 please refund my extra money ie., 630.
                              BillDesk customer support has been notified about the posted complaint.
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                                K
                                Komal Paswan
                                from Kharagpur, West Bengal
                                Apr 3, 2022
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                                Respected sir's
                                I have successfully paid the fees of kvs through Union Bank of India using BHIM UPI and the money got debited. But it's shown that payment initiated but not completed.
                                Please sir help me I want my refund sir
                                Thank you sir.
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                                  D
                                  Drsamkol
                                  Apr 2, 2022
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                                  Resolved

                                  Did a transfer of Rs. 25000 to my Nps account. Amount debited in bank account. Came as failed transaction in nps. Kindly help
                                  +1 photos
                                  Apr 2, 2022
                                  Complaint marked as Resolved 
                                  Amount credited in NPS after 4 hours.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    G
                                    gauravsaki
                                    from Delhi, Delhi
                                    Apr 2, 2022
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                                    Hi, on 31-March-2022, I have invested 50k to nps through Billdesk Payment Gateway. However, after deduction this amount from my account hadn't beed credited into my NPS account. Please do the needful so that same amount can be credited into my NPS account on same date.
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                                      H
                                      Hitesh Moudgil
                                      from Delhi, Delhi
                                      Apr 2, 2022
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                                      Website: www.billdesk.com/web

                                      Hi,

                                      I have made a payment of INR 50, 000 (Fifty Thousand) to my NPS account through Bill Desk from Union Bank Of India Internet Banking.
                                      The amount was debited from my bank account, but the receipt was not generated.

                                      Reference ID:[protected]

                                      I received reference ID in SMS from my bank.

                                      Attached is the screenshot of the SMS that I received.

                                      Please get my amount refunded.

                                      Regards,
                                      Hitesh Moudgil
                                      Mobile: [protected]
                                      BillDesk customer support has been notified about the posted complaint.
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                                        A
                                        Ayan Sett
                                        Apr 1, 2022
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                                        On[protected] I was trying to pay my RBL bank credit card bill. While paying through billdesk the process failed halfway though my money was deducted from my account . It did not reflect RBL credit card account.

                                        Kindly refund my money as soon as possible so that i can again initiate the transaction to pay my credit bill.. For your reference I am attaching my bank statement .

                                        transaction id[protected]

                                        Thanking you
                                        Ayan
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