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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
Complaints 5422
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656
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BillDesk reviews & complaints page 35

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Dipankar Dam
from Kolkata, West Bengal
Jan 19, 2022
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Dear Team, I paid my wbsedcl bill payment of rupees 721 but bill is not paid. please refund my amount as soon as possible.my transaction ID is[protected] .on 14/01/2022 at 1:50 pm.
BillDesk customer support has been notified about the posted complaint.
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    W
    Warnika
    from Delhi, Delhi
    Jan 18, 2022
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    I had paid my school fees too billdesk by phone pe phone app from my id [protected]@upi to [protected]@hdfcbank. The transaction was successful but my school fees is not paid till now. Kindly give my money back to me otherwise I have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.

    My phone pe phone app upi id is [protected]
    BillDesk customer support has been notified about the posted complaint.
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      A
      Arun1696062
      Jan 18, 2022
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      Date of incident - 01/13

      Merchant - Kerala vision broadband

      Description :
      I have done a recharge for Keralavision broadband via billdesk using gpay on 01/13. For that transaction, amount of 588.82 is deducted from my hdfc account. However, it is not credited to broadband account due to failure on billdesk. Please find reference number below. I have attached gpay screenshot for your reference.

      Txn ref num :[protected]

      I have waited for few days to see if refund will happen. But, it is not yet refunded. I have contacted hdfc bank and they mentioned that money is already deducted and further action possible only if I provide proof of non-receipt of amount in merchant account.

      Desirable resolution : refund
      BillDesk customer support has been notified about the posted complaint.
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        S
        Sumesh K
        Jan 18, 2022
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        Hi,
        While making payment for NPS, there was some error at the Bill Desk end. The page could not be displayed, but the money has been debited from my account. It has been 2 days now, but i have not got the refund. Please check and let me know asap. The transaction number from the bank statement is: BIL/ONL/[protected]/NPS Trust/XBCMFNPS_WICI07/NPS
        BillDesk customer support has been notified about the posted complaint.
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          D
          Diyvanshishaveta
          from Jalandhar, Punjab
          Jan 17, 2022
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          I had paid my daughter fee for kendriy vidyalay through Gpay app from billdesk Rs 1500 dated[protected] id [protected] but KVS account history not show to paid and declared my daughter defaulter.please refund my payment.
          BillDesk customer support has been notified about the posted complaint.
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            D
            DRahul2022
            Jan 17, 2022
            Resolved
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            Resolved

            I was making payment of exam fees to IBPS (ibps.[protected]@hdfcbank) for SEBI Grade A examination. They payment failed but Form fees of INR 1000 was debited from my bank account. Please reverse the payment.
            Transaction reference Number :[protected]

            Also request you to not mark the ticket without resolution. My previous ticket was closed with a mail that your complaint will be resolved in SEVERAL days
            Jan 17, 2022
            Complaint marked as Resolved 
            BillDesk customer support has been notified about the posted complaint.
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              V
              Vikram1689
              from Delhi, Delhi
              Jan 17, 2022
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              Hello

              I had made transaction for depositing 30K to my NPS account amount has been deducted from my ICICI bank but not credited to NPS. Can you please have a look into this issue.

              Transaction Number: BIL/ONL/[protected]/NPS Trust/XBCM
              FNPS_WICI07/NPS
              BillDesk customer support has been notified about the posted complaint.
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                M
                Marconikov
                from Dhanbad, Jharkhand
                Jan 16, 2022
                Resolved
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                Resolved

                I have paid my school fee using bill desk and also got conformation from bill desk and amount is deducted from the account but fees is still unpaid in student's profile (union bank of India).kindly paid my school fees or refund it to.
                Jan 16, 2022
                Complaint marked as Resolved 
                My Amount is credited to billdeskpg.kendriyavidya@hdfcbank
                BillDesk customer support has been notified about the posted complaint.
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                  D
                  DRahul2022
                  Jan 15, 2022
                  Resolved
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                  Resolved

                  I was making payment of exam fees to IBPS (ibps.[protected]@hdfcbank) for SEBI Grade A examination. They payment failed but Form fees of INR 1000 was debited from my bank account. Please reverse the payment.
                  Transaction reference Number :[protected]
                  Jan 17, 2022
                  Complaint marked as Resolved 
                  It is now resolved
                  BillDesk customer support has been notified about the posted complaint.
                  Jan 17, 2022
                  Updated by DRahul2022
                  I haven't received the refund of failed transaction, but they have still marked the complaint as resolved. On top of it they have sent a mail stating your complaint will be resolved in "several" days
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                    N
                    Namrata Tekam
                    Jan 15, 2022
                    Resolved
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                    Resolved

                    Address: Sagar mp
                    Website: Money credit

                    I had paid the my school fees too billdesk by google pay app from my id [protected]@upi to [protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.
                    Jun 22, 2022
                    Complaint marked as Resolved 
                    My complaint is resolved in one week. Worker's nature is good.they talk very softly. I would like to thank you to this site.
                    BillDesk customer support has been notified about the posted complaint.
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                      R
                      Rahul6366
                      Jan 14, 2022
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                      UPI Transaction ID:[protected]

                      TO: UDEMY
                      billdeskpg.[protected]@hdfc.bank

                      from: RAHUL GOYAL (SBI)
                      [protected]@oksbi

                      Google Transaction ID: CICAgODxlc36dQ

                      Above are my Google pay transaction details. Money got deducted from my account but services are not received.
                      BillDesk customer support has been notified about the posted complaint.
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                        T
                        Trayambakeswarreddy
                        from Ongole, Andhra Pradesh
                        Jan 14, 2022
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                        I paid fees 2400 for kendravidyalaya but it didn't updated please refund my money
                        BillDesk customer support has been notified about the posted complaint.
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                          S
                          subhiitd
                          Jan 13, 2022
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                          Hi, I had paid for JVVNL electricity bill of Rs. 2165. Amount was deducted but bill was not paid. Transaction reference number is WHD[protected].

                          After waiting for 1 day I had paid the bill amount with transaction reference no. WIC[protected].

                          Please look into the matter and refund Rs.2165 urgently.
                          BillDesk customer support has been notified about the posted complaint.
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                            N
                            Nishant777
                            Jan 13, 2022
                            Resolved
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                            Resolved

                            I was making a contribution of 4411.80 to my e-NPS account (National Pension System) through Bill Desk payment
                            gateway today (Jan 13, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                            Transaction reference from ICICI BANK: BIL/ONL/[protected]/NPS Trust/XBCMFNPS_WICI07/NPS
                            Jan 17, 2022
                            Complaint marked as Resolved 
                            Customer care called to resolve the issue
                            BillDesk customer support has been notified about the posted complaint.
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                              D
                              Dhanush Mahesala Chandrashekar
                              Jan 13, 2022
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                              Hi, I have done a transaction of Rs.2011.80. The amount is debited from the back however I didn't receive any confirmation receipt from the NPS.

                              Please help me refund Rs.2011.80.
                              Transaction ID:[protected]
                              Bank: ICICI
                              Name: M.C.Dhanush

                              Please let me know if you are looking for anymore details.

                              Thank you,
                              Dhanush
                              BillDesk customer support has been notified about the posted complaint.
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                                A
                                Ankit KVS
                                from Fatehgarh, Uttar Pradesh
                                Jan 13, 2022
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                                I am Ankit Kumar. I submitted fees for the 4th quarter and my fee got deducted from my account and my receipt not generated.
                                My details are as follows:
                                U ID: [protected]
                                DOB: 30/12/2005
                                UPI Ref No.[protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  H
                                  Husain9
                                  Jan 12, 2022
                                  Resolved
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                                  Resolved

                                  Address: IndiaIdeas.com Limited (BillDesk) 8th Floor, Supreme Chambers, 17/18 Shah Industrial Estate, Off Veera Desai Road, Andheri West, Mumbai - 400 053.

                                  Amount Is Debit From My Account. But They (RBL Bank) Didn't Receive Money Yet. Please Find The Attached File For Your Reference.
                                  Feb 24, 2022
                                  Complaint marked as Resolved 
                                  BillDesk customer support has been notified about the posted complaint.
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                                    R
                                    Ranjit kamti
                                    Jan 12, 2022
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                                    Transaction ID- PGSM[protected]
                                    Date- 4/1/22
                                    Time- 11:26:37
                                    Phone number- [protected]
                                    Amount-107

                                    Payment is done on BSNL Recharge Portal but after 7 days passed but money not refunded
                                    BillDesk customer support has been notified about the posted complaint.
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                                      V
                                      Vaishnavi Tripathi
                                      Jan 11, 2022
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                                      Address: Shyam nagar, kanpur
                                      Website: Billdeskpg

                                      I had done the online payment through phone pay.
                                      amount = 1800,
                                      has been deducted from my account to billdeskpg
                                      but in school it shows payment is initiated but not complete ...pls make sure when my amount will come ?
                                      BillDesk customer support has been notified about the posted complaint.
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                                        E
                                        elan1234
                                        Jan 11, 2022
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                                        Address: coimbatore

                                        Sbi credit card payment paid yesterday 10/01/2022 but money debited my account till not credit the payment for my sbi credit account today due date over.
                                        BillDesk customer support has been notified about the posted complaint.
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