Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5416
Resolved
656
Unresolved
4760
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vikram1689
from Delhi, Delhi
Jan 17, 2022
Report
Copy

Hello

I had made transaction for depositing 30K to my NPS account amount has been deducted from my ICICI bank but not credited to NPS. Can you please have a look into this issue.

Transaction Number: BIL/ONL/[protected]/NPS Trust/XBCM
FNPS_WICI07/NPS
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Marconikov
    from Dhanbad, Jharkhand
    Jan 16, 2022
    Resolved
    Report
    Copy
    Resolved

    I have paid my school fee using bill desk and also got conformation from bill desk and amount is deducted from the account but fees is still unpaid in student's profile (union bank of India).kindly paid my school fees or refund it to.
    Jan 16, 2022
    Complaint marked as Resolved 
    My Amount is credited to billdeskpg.kendriyavidya@hdfcbank
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      DRahul2022
      Jan 15, 2022
      Resolved
      Report
      Copy
      Resolved

      I was making payment of exam fees to IBPS (ibps.[protected]@hdfcbank) for SEBI Grade A examination. They payment failed but Form fees of INR 1000 was debited from my bank account. Please reverse the payment.
      Transaction reference Number :[protected]
      +1 photos
      Jan 17, 2022
      Complaint marked as Resolved 
      It is now resolved
      BillDesk customer support has been notified about the posted complaint.
      Jan 17, 2022
      Updated by DRahul2022       I haven't received the refund of failed transaction, but they have still marked the complaint as resolved. On top of it they have sent a mail stating your complaint will be resolved in "several" days
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Namrata Tekam
        Jan 15, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: Sagar mp
        Website: Money credit

        I had paid the my school fees too billdesk by google pay app from my id [protected]@upi to [protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.
        +1 photos
        Jun 22, 2022
        Complaint marked as Resolved 
        My complaint is resolved in one week. Worker's nature is good.they talk very softly. I would like to thank you to this site.
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rahul6366
          Jan 14, 2022
          Report
          Copy

          UPI Transaction ID:[protected]

          TO: UDEMY
          billdeskpg.[protected]@hdfc.bank

          from: RAHUL GOYAL (SBI)
          [protected]@oksbi

          Google Transaction ID: CICAgODxlc36dQ

          Above are my Google pay transaction details. Money got deducted from my account but services are not received.
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Trayambakeswarreddy
            from Ongole, Andhra Pradesh
            Jan 14, 2022
            Report
            Copy

            I paid fees 2400 for kendravidyalaya but it didn't updated please refund my money
            +1 photos
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              subhiitd
              Jan 13, 2022
              Report
              Copy

              Hi, I had paid for JVVNL electricity bill of Rs. 2165. Amount was deducted but bill was not paid. Transaction reference number is WHD[protected].

              After waiting for 1 day I had paid the bill amount with transaction reference no. WIC[protected].

              Please look into the matter and refund Rs.2165 urgently.
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nishant777
                Jan 13, 2022
                Resolved
                Report
                Copy
                Resolved

                I was making a contribution of 4411.80 to my e-NPS account (National Pension System) through Bill Desk payment
                gateway today (Jan 13, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                Transaction reference from ICICI BANK: BIL/ONL/[protected]/NPS Trust/XBCMFNPS_WICI07/NPS
                +1 photos
                Jan 17, 2022
                Complaint marked as Resolved 
                Customer care called to resolve the issue
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Dhanush Mahesala Chandrashekar
                  Jan 13, 2022
                  Report
                  Copy

                  Hi, I have done a transaction of Rs.2011.80. The amount is debited from the back however I didn't receive any confirmation receipt from the NPS.

                  Please help me refund Rs.2011.80.
                  Transaction ID:[protected]
                  Bank: ICICI
                  Name: M.C.Dhanush

                  Please let me know if you are looking for anymore details.

                  Thank you,
                  Dhanush
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ankit KVS
                    from Fatehgarh, Uttar Pradesh
                    Jan 13, 2022
                    Report
                    Copy

                    I am Ankit Kumar. I submitted fees for the 4th quarter and my fee got deducted from my account and my receipt not generated.
                    My details are as follows:
                    U ID: [protected]
                    DOB: 30/12/2005
                    UPI Ref No.[protected]
                    +2 photos
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Husain9
                      Jan 12, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: IndiaIdeas.com Limited (BillDesk) 8th Floor, Supreme Chambers, 17/18 Shah Industrial Estate, Off Veera Desai Road, Andheri West, Mumbai - 400 053.

                      Amount Is Debit From My Account. But They (RBL Bank) Didn't Receive Money Yet. Please Find The Attached File For Your Reference.
                      +1 photos
                      Feb 24, 2022
                      Complaint marked as Resolved 
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Ranjit kamti
                        Jan 12, 2022
                        Report
                        Copy

                        Transaction ID- PGSM[protected]
                        Date- 4/1/22
                        Time- 11:26:37
                        Phone number- [protected]
                        Amount-107

                        Payment is done on BSNL Recharge Portal but after 7 days passed but money not refunded
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vaishnavi Tripathi
                          Jan 11, 2022
                          Report
                          Copy

                          Address: Shyam nagar, kanpur
                          Website: Billdeskpg

                          I had done the online payment through phone pay.
                          amount = 1800,
                          has been deducted from my account to billdeskpg
                          but in school it shows payment is initiated but not complete ...pls make sure when my amount will come ?
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            E
                            elan1234
                            Jan 11, 2022
                            Report
                            Copy

                            Address: coimbatore

                            Sbi credit card payment paid yesterday 10/01/2022 but money debited my account till not credit the payment for my sbi credit account today due date over.
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              NitinNitinRR
                              from Mumbai, Maharashtra
                              Jan 11, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              I was making a contribution of50K to my e-NPS account (National Pension System) through Bill Desk payment gateway today. But the transaction failed with an error and asked me to try again later. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                              Transaction detail: BIL/ONL/[protected]/NPS Trust/XBCMFNPS_WICI07
                              Jan 13, 2022
                              Complaint marked as Resolved 
                              This is resolved. Got the refund. Thanks!!
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rupesh_jec
                                from Bengaluru, Karnataka
                                Jan 10, 2022
                                Report
                                Copy

                                I had maid a payment to eNPS through bill desk but my money got deducted from my ICICI bank account no [protected] but not got credited to eNPS. My mobile number is [protected] INDIA(+91) and the payment reference number is[protected]. The amount is 50000 indian rupees.

                                Please let me know the status of payment.
                                Email id: [protected]@yahoo.com
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Billdesk customer care number:-9064-786-587 india complaint..
                                  Jan 10, 2022
                                  Report
                                  Copy

                                  Address: Delhi

                                  Made a payment for january month electricity bill of
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Billdesk customer care number:-9064-786-587 india complaint..
                                    Jan 10, 2022
                                    Report
                                    Copy

                                    Address: Delhi

                                    Into my NPS account through Billdesk gateway. The amount...
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Saurabh2409
                                      Jan 10, 2022
                                      Report
                                      Copy

                                      Bescom bill failed status but payment success

                                      Address: Bangalore

                                      Our payment to bescom monthly bill from bescom online services portal https://bescomrural.nsoft.in/ was made using billdesk upi option from Google pay.

                                      But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

                                      Kindly look into this as bescom a/c still shows bill amount pending....
                                      +3 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy
                                      S
                                      Salaksh
                                      Jan 10, 2022
                                      Report
                                      Copy

                                      12000 debited from dbs account but neither credited to nps account nor reversed to my source account, please help me with the issue
                                      +2 photos
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        State Bank of India [SBI]
                                        1.4
                                        (27932)
                                        DCB Bank
                                        1
                                        (73)
                                        Bank of Maharashtra
                                        1
                                        (869)