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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5416

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656

Unresolved

4760

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BillDesk reviews & complaints page 150

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Hi,

I paid LIC premium using bill desk. I see amount of R26, 906.71 got deducted from my ICICI bank account. But it is not credited to my LIC Policy#[protected].

Please help in doing refund or apply the amount to my LIC Policy.

Receipt Reference id: [protected]
Date of Incident: 14/06/2019
Bank: ICICI bank account
LIC #[protected]
Amount:26, 906.71
Email: Ashok.[protected]@gmail.com
Solution: Request Refund or Repair

I also attached ICICI bank transaction receipt.

Thanks,
Ashok Singam

+1 photos

Jun 17, 2019

Complaint marked as Resolved

My issue is resolved now. I got an email from [email protected] and they fixed the issue. Thank you so much for all who helped in resolving this issue.

BillDesk customer support has been notified about the posted complaint.

Jun 15, 2019

Updated by ashokknl1976 Hi,

I live in US. My US number is[protected]. In case if you have difficulty, you can contact my brother in India: 91 [protected]

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Address: A, Kolkata, West Bengal, 700084

Today morning while paying an admission fee towards Dinabandhu Andrews College, Kolkata. I completed the payment as I have received a confirmation message from my bank and the receipt displayed to me on my screen was blank with no transaction reference number written on it. Kindly let me know how can I regenerate the payment receipt provided that I have no transaction reference number. The payment was done on 12th of June 2019 at 10:36 am.

+1 photos

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Online payment not forwarded to Tata Sky
I had recharged my Tata Sky account with Rs 1, 000/- on 03-May-2019 through online payment (google pay). I received a confirmation for the same. But my Tata Sky account was not credited. and then i called customer care regarding this issue they said wait for 5-7 business working days the amount will be credited back to your account . Till date the amount is not credited to my Tata Sky account. So I had to recharge the amount again in my Tata Sky account. Request you to refund me back the Rs 1, 000/- which was deducted from my bank account on 03-May-2019. Transaction ID[protected] dated 03-May-2019 for Rs 1, 000/- is not credited to my Tata Sky account.

+2 photos

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Address: Jaipur, Rajasthan, 302012

Hi,

I have pay amount 1106/- by Net Banking through ICICI bank with transaction number [protected].
In my account deducted money 1106/- but on bill desk not showing as paid amount.
Please clarify my status of pay bill.

My details are below:

K-number :[protected]
Paid amount by Net Banking ICICI Bank
Transaction Id: [protected]
Email : [protected]@gmail.com

Thanks & Regards

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Address: Indore, Madhya Pradesh, 453441

I have made transaction on mainline.[protected]@hdfcbank for submitting my exam fees .The transaction is successful from my side but the merchant has not proceeded further . Kindly refund my amount or forward my transaction today itself. Please pay your prestigious concern to my issue. I will be glad if you help me out with my issue to get resolve today itself .
Thankyou.

+1 photos

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S

Sarbjit Singh Chawla

Jun 12, 2019

I have paid my electricity bill Rs.4250 from ICICI account under transaction no. BILONL�[protected]Punjab StatePSPCLLTD amount has debited to my saving account but while processing show error on BillDesk side and not received by PSPCL please arrange to resolve the issue as my last date of payment is 14/06/2019

transaction been successful but not processed further . - Comment #3456240 - Image #0

H

humbhimanoj

from Gurgaon, Haryana

Jun 12, 2019

I have used UPI as payment mode. The payment was successful to [protected]@icici for 349 rupees but no recharge was not done.

transaction been successful but not processed further . - Comment #3456247 - Image #0

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Address: Raja ahmed plot no. 68 near housing, Board khabre layout old jewargi, Road gulbarga, 585102

Sir
This is mahaboob pasha my number is [protected] i was recharge of Rupees 165. Twice times from tata docomo web site i have not recieve any recharge confirmation massage but my money has been deduted twice time so i kindly requested you to refund my money as early as possible. I have paid from phone pe wallet plz do the needful.plz see the attachments.
Thanking you

+2 photos

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M

Mahaboobp82

from Karwar, Karnataka

Jun 11, 2019

Sir
Thank you i got my amount. Bill desk refunded my amount. I very thank full to bill desk and consumer complaints.

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Address: Ashok Nagar, Hyderabad, Andhra Pradesh, 500084

I paid my bill on TSSPDCL online bill desk via debit card.

Bill amount is INR 3535
I was debited INR 3572.47

When I initiated the payment I typed the correct amount.
When I received a payment confirmation from the bank the amount was different.

Can someone help me understand why I was charged more than bill amount?

USC:[protected]
Bill month: May 2019

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Address: 689505

I recharged my bsnl mobile number on today (6/6/19) morning using bsnl website with bill desk as security gateway. The amount deduction process was completed with highly security OTP. The amount was deducted and msg received on my phone with reference number IGAGHIBFC1. But the recharge is not yet received. Please do necessary actions. I send an email to both bsnl and billdesk. They didn't reply yet.

Jun 19, 2019

Complaint marked as Resolved

BillDesk refund the amount deducted from my account. But it takes too much time.

BillDesk customer support has been notified about the posted complaint.

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A

Ajayq

from Hyderabad, Telangana

Jun 12, 2019

Hi team,

I have tried to pay the money 07/06/2019 for SBI creditcard bill through hdfc netbanking in billdesk. I got failed transaction and my money has debited from my account. Can u please check and revert back my account to my hdfc account.

Transaction reference no is QHDF[protected]

recharge amount not yet received - Comment #3456488 - Image #0

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Address: 700047

Hi team,

This is to inform you that while trying to pay my kolkata municipal corporation (Kmc) property tax online, the amount got deducted from my bank a/c but this did not get credited to kmc a/c due to failure in online transaction. I have checked kmc website and it is still showing the amount as unpaid. Even i enquired with my bank and they confirmed that they have released the amount from their end. Please see the details below.

Request you to investigate from your end and let me know what action has to be taken from my end.

Date of transaction: 05-june-2019 (Transaction time between 14:00 pm and 14:30 pm) wednesady
Bank: axis bank
Tansaction id:[protected]
Amount: rs 3384.90

Appreciate your prompt response.

Regards
Shibnath

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R

rmsarda

from Pune, Maharashtra

Jun 6, 2019

We have a current account with HDFC bank. There is a Debit of Rs. 16, 890/- appearing in our account on[protected]. Narration appearing in bank statement is "QHDF[protected]/BILLDKSTATEBANKCOLLE". Can you help me know to whom this payment is made. We are not able to find who is beneficiary to this payment.

M

Mks1988

from Powai, Maharashtra

Dec 4, 2020

no issued
Manig tax online paid and debited with reference no VHDF[protected] TH.HDFC BANK.RECIEPT NOT GENERATED

MY EMAIL ID [protected]@gmail.com

billdesk transaction failure while paying kolkata municipal corp property tax - Comment #3771427 - Image #0

M

Mks1988

from Powai, Maharashtra

Dec 4, 2020

no issued
Manig tax online paid and debited with reference no VHDF[protected] TH.HDFC BANK.RECIEPT NOT GENERATED

MY EMAIL ID [protected]@gmail.com

billdesk transaction failure while paying kolkata municipal corp property tax - Comment #3771428 - Image #0

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Address: Mpokket, 500013

I have done my mpokket loan payment through Paytm through my bank debit card my transaction got failed and loan payment got cancelled they dint receive any failed transaction message I to dint get any failed transaction message but money deducted from my bank so please do refund as early as possible i hve to pay my loan 7 working days completed but still I didn't get any refund frm u

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Address: Kolkata, Kolkata, West Bengal, 700031

Dear sir/mam,

I have done a payment to kmci for the outstanding property tax through billdesk payment gateway on the date 03/06/2019 at 3:10 pm, the amount of rs25451.90/- was deducted from my saving bank account (No. [protected], icici bank), but the payment neither received by kmc nor refunded to my account till date, so kindly look into the matter and refund this amount in my saving bank account as early as possible. (Transaction description : bil/onl/[protected]/kolkatamu/kolkatame date 03.06.2019 at 15:10 pm)

Amaresh
E-mail id: [protected]@gmail.com

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Address: P RAGHAVA RAO, BIRLA JUNCTION, INDUSTRIAL ESTATE POST., Visakhapatnam, Andhra Pradesh, 530007

Hello,

I have paid an amount of rs.77, 679.49 on 1st june 2019 towards my rbl bank credit card ending with 7715. The payment was successful. Transaction id[protected].

The payments is not yet forwarded to my credit card. Also i have not received any confirmation mail on my email id. Please check and process it as soon as possible.

Regards,

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Y

Yashasvi Acharya

from Mumbai, Maharashtra

Jun 4, 2019

1011 transferred on 29.5.19
Ref CHA9861760
From sbi

Amount deducted but not credited by tpadl (tata power ajmer distribution limited)

Please resolve

y[protected]@gmail.com
CELL [protected]

not forwarded the amount to my credit card - Comment #3450290 - Image #0

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Address: 560064

Website: BILLDESK

Dear sir/ma'am, i made payment of cet exam 2019 dated 25.02.2019 at 8.46 pm through syndicate bank, but i have not received any receipts by billdesk or cet yet. I already contact bank then they said payment made by us. Please check or contact billdesk. So i am requesting please solve this issue as soon as possible. Bank ref no. Pur[protected]. Please send my payment receipt to my email

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Jun 01, 2019

Updated by Lankesh23 Please solve my issue fast because i need to go for documents verification

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Dayamay Majhi

from Kolkata, West Bengal

Jun 4, 2019

I did a payment in wbscdcl throughout billdesk and money paid successfully but wbscdcl did not respond...and my payment not done

I need the payment receipt - Comment #3450161 - Image #0

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Address: 711104

Website: Billdesk

Dear sir/madam,

I had made a payment to the bkgc (Bijoy krishna girls college), for admission application on 28.05.2019 at 11:05 pm. But the payment failed the transaction id is txnid p[protected] for the amount of rs.407.08. Now that time the payment processed and the amount was deducted from amazon wallet, and then at the college website it showed "canceled transaction, try again". And till this date, the amount is still not refunded, so i seek help.

Now i request a refund of the amount.

Thank you,
Kaustav nag

+1 photos

Jun 14, 2019

Complaint marked as Resolved

Thank You for giving us a platform as a consumer against those circumstances, I got my refund after 14 days, with continuous Chatting through [email protected], and providing them all the transaction details, they refunded the amount. I also contacted [email protected], they also helped me through this problem. Thanks & Regards

BillDesk customer support has been notified about the posted complaint.

Jun 06, 2019

Updated by Kaustav Nag I'm Still Telling Billdesk to give me an update about the refund, But Yet they haven't given an update.

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K

kc tanuja

from Bengaluru, Karnataka

Jun 4, 2019

I have paid fees to college i want cofirmation print can you please i have transaction id

T

taibu94

from Kolkata, West Bengal

Jun 5, 2019

I was trying to pay the amount of 500 for feom fill up of my university, but my amount is debited from my account but amount is not paid to the univeesity.

R

Ravinder Pulluri

Jun 5, 2019

Serial Number Transaction Date Transaction Remark CR/DR Amount (INR)
1 27/05/2019 BIL/ONL/[protected]/Life Insur/LIC_QICI Dr. 12, 478.92

amount got debited and thrown error as not processing .. please try again later while paying to LIC..

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Address: Hyderabad, Telangana, 500032

Hello,

I paid an amount of rs 8896/- on 30th may 2019 toward my citi credit card ending with 6713. The payment was successful. Here is the transaction id for the same -

Transaction id[protected]

The payments is not yet forwarded to my credit card. Also i have not received a confirmation mail on my email id. Please check and process it as soon as possible.

Regards,
Kapil

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I used billdesk for electricity payment through smart bijlee application. There are two instances amount got debited and the electricity board havent received it. I used billdesk on my google pay app. First i payed 4428 and still my electricity bill was not cleared. Second is on 23 may i payed 6265.16 rs which again did not cleared my electricity bill. I am attaching the screenshots of my transaction. U people say it takes 3-4 days for refund bit in my case its been 5 months. Kindly resolve this issue as it is a hard earned money.

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Address: 1-43/A billupadu, 507167

I am transaction on realme.com site through upi payment option with phone pe application my money debited from my account 13999 in my account but not received my money merchant soo please refund my money in my account as soon as possiblity my transaction screen shot mention below please solve my problem imdetly as soon as possbilty i m also asking realme site but saying payment not received

+1 photos

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May 28, 2019

Updated by naresh tech in telugu Naresh Please refund my money in my bank account

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N

naresh tech in telugu Naresh

from Hyderabad, Telangana

May 28, 2019

My refund received thank q for your suppot

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While making payment to UP Rajkosh through billdesk on 27th of April, amount was deducted for unsuccessful payment.
Transaction ID:[protected]
Mode: Kotak Netbanking
Amount: 8805.9INR

While making payment to UP Rajkosh through billdesk on 27th of April, amount was deducted for unsuccessful payment.
Transaction ID:[protected]
Mode: Kotak Netbanking
Amount: 8805.9INR

Please get it refunded asap.
Note: Raised concern with kotak they confirmed amount being transferred to merchant
Thanks

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I have done the payment for recharging my jio phone number through google pay upi. Rs. 349 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 24th may 2019 08:33 pm

From: sanandhu t s ([protected]@okicici)

To: indiaideas

+1 photos

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U

Utpalrocks

from Guwahati, Assam

May 28, 2019

I recharged my prepaid meter today 27.5.19 with Rs. 500. Money debited from my bank account but the voucher code has been not generated till now. Kindly send my voucher code or my money back to my account.

Regards,
Utpal Sarma
Kahilipara, Ghy 19

complaint on uncompleted jio recharge but money was deducted - Comment #3444106 - Image #0

S

Shiv Shankar Guha

from Varanasi, Uttar Pradesh

May 28, 2019

Payment of my bsnl post paid mobile [protected] bill using BSNL official site /account through BILL DESK PAMENT GATEWAY ON[protected] TIME 11:40:37 of Rs. 383.00 using debit card of PNB where pnb sb account has been debited but BSNL accounnt has not been credited.

Please do the needful or reverse the payment

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April 15, 2019
Payment refer #: bil/onl/[protected]/state bank/rdgotn_qici7441

Payment was made to tamil naidu registration e-payment portal. Status is still showing as pending. Payment was made using sbi paynet billdesk.

It has been more than a month. Running after the bank and e-payment portal. Issues is still not resolve.

Could you please check and help me on this.

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May 24, 2019

Updated by Mushtaqck Payment Details
Name of the Bank SBI
Bank Ref. No. CPR5584972
Payment Mode Online
Amount Paid (₹) 28030/-
Payment Status Pending
Payment Date 15/04/2019

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