Claimed

Birla Sun Life Complaints & Reviews

3.1
Last updated Mar 14, 2024
Complaints 550
Resolved
333
Unresolved
217
Quick Links
Statistics
Share
Contacts

File a complaint to Birla Sun Life

Having problems with Birla Sun Life?

File a complaint and get it resolved by Birla Sun Life customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Birla Sun Life
Customer Service Contacts

Birla Sun Life Phone Numbers

Toll free
1-800-2707000
27
18
1-800-227000
24
17
Phone
+91 22 4356 8000
30
12
+91 22 6691 7777
13
9
Fax
+91 22 4356 8110
+91 22 4356 8111

Birla Sun Life Website

Birla Sun Life Head Office Address

One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3.
Mumbai
Mumbai City District
Maharashtra
India
400013

Birla Sun Life reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sunny Rustagi
from Firozpur, Punjab
Report
Copy

statement & surrender value

Address:Punjab

Respected sir,mam
my birla sunlife policy no is[protected] &
[protected].pls send me its statements tell its surrender value also.i
had visited local office also,but their behavior is very rude.i need
my money back.pls help

Thanks
nimanshu
radhey sham anil krbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BDA71
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Call in the Name of IRDA

Today, I also got a call from the number [protected], from some Shankar Trivedi claiming he is from IRDA and informing me that today is last day for my policy which submitted to IRDA, and asking me to submit a check of 25000/- and all my documents to an agent for Sun Life Birla Insurance policy otherwise my policy will be lapsed and I will loose 72% as per IRDA norms. When I asked the company name of my policy, he started making excuses,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
v_sankhla
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong commitments done by its broker - Reliance Composite Insurance Broking Ltd. New Delhi Agent Code 001287

Address:Chandigarh, Chandigarh

I have purchased a policy of Birla Sunlife - BSLI Vision Plan in 2012 through its broker - Reliance Composite Insurance Broking Ltd. New Delhi Agent Code 001287 over phone. One of its employee Mr. Rohit Saxena (M.No. [protected]) committed me so many commitments against this policy -
1. 40% Refund of first premium amount directly to my account.
2. a cashless medical health insurance with cashless card for Rs. 200000/- for each...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vinay Kum Mishra
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading information for Investment & Loan granting

Address:418/8 Susang Villa, Jyotibanagar Kalewadi Pune, Pune, Maharashtra

Dear Sir/Madam

One call from Mr.Shekhar rec. from Delhi Birlasunlife head office mob. no. [protected] in January 2013. He explained about Birla sunlife Vision to choose for insurance.

He stated that company has launched this policy for insurance, Company will provide you personal loan on 0% interest. I asked how it is possible? He replied company will use your policy premium to earn money so interest will be...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
JMDE
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud & misconduct in giving policy (005943489)

Address:South 24 Parganas, West Bengal

Fraud & misconduct in giving policy Date: 15/03/2013
Sir/Madam
This is to inform you that, I am Santosh Kumar Sinha is a businessman office at Mominpur, Kolkata-27 (Email: [protected]@yahoo.com). Perhaps 2 months ago I starting talk to Swogata Dutta (phone nos. [protected],[protected]) telephonic regarding loan because that time our...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sp6068
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim is not processing since 5th month

Address:17, ranchoor nagar near double railway crossing godadra-dindoli road udhna surat, Surat, Gujarat

RESPECTED SIR,
i had done a claim in birla sun life insurance of my health insurance. it is not processing since 5 month. whenever i call the customer of birla sun life insurance or ( MD INDIA ) they always tell us that it will process in 7 to 8 days but it will not processing . this is going since 5 month. they also not giving us the proper answer about the claim....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
madangopaalmishra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

malpractice with people

Address:Vidisha, Madhya Pradesh

With reference to cited subject I has made some payment in insurance company one day a. Call received from New delhi by saying that he is speaking the officer of IRDA and for refund of your premium you have to pay the security amount of Rs. 60000.00 in favour of Birla sun life because said company is entitled to repay as per IRDA policy in MP . Then Mrs. Sonia Sharma call from M. N. [protected], and 12 mr. Gupta confirm to release the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rangers23424
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ONLINE PURCHASE NOT EXECUTED BUT THE AMOUNT DEBITED FROM BANK

Address:West Bengal

I HAVE MADE AN ONLINE PURCHASE IN BIRLA SUNLIFE MUTUAL FUND ON 27TH MAY 2013 FOR Rs. 55000.
WHILE I WAS DOING THE TRANSACTION, WHEN I LOGGED INTO MY CORPORATION BANK ACCOUNT WITH MY USER NAME AND PASSWORD, AND AFTER ENTERING ALL THE FIELDS SUCCESSFULLY, I GOT THE MESSAGE TRANSACTION REJECTED IN MY BANKS PAGE AND THE PAGE G0T REDIRECTED TO BIRLA SUNLIFE MUTUAL FUND WHERE IT WAS ALSO SHOWING, TRANSACTION FAILED.
AFTER CONTACTING...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
a9mishra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Birla Policies: Issued fraudulently

Address:Mumbai City, Maharashtra

I Have taken following 9 BSLI policies by some calling Gautam Oberoi (may be real name Sujeet Jha)- Mobile No. [protected] posing BSLI Sales Manager with assurance of rebate of 20% policy commission on each policy. He said company is directly selling this policy & no agent is involved. Pls. find said details of each policy .
commission will be returned in 60 days of payment. If such things don`t happen my policy can be returned...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naffi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No answer

Address:Mumbai Suburban, Maharashtra

Had opted for BSLI vision plan, three months ago also gave a cheque.Till date I have not got any reply as a proof
I only have an sms in my mobile with policy number the middle man too is not responding.Please tell how to take an action if possible.
Thank You....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

My name is Aveen. +91 [protected]......... BIRLA SUNLIFE INSURANCE ... has been the most desperate.. worst Irritating company that markets its insurance through Worst way by irritating the customers of calling minumum 2- 3 times a day for weeks. Even aftr polite request.. complaining to the manager.... They simply dont care & the arrogant callcenter guys Challenge us to Go & complain... They treat our very personal numbers like their...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pravesh jha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Thane, Maharashtra

Dear Sir,
first I wish to introduce myself i am Mr. Pravesh jha Bearing policy no[protected] of Birla Sunlife Life Insurance Company. I was paid My premium from last 4 years. Now i decided to Surrender my policy. then i visited to Nerul Branch and submit original Policy Document Pand Card Xerox & HDFC bank original Cancelled Cheque on 9th May 2013. Till now i didnot got my payment. I called several time to customer care always received...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
agarwal9831040390
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Case || Insurance in terms of Loan

Address:South 24 Parganas, West Bengal

This is in regard to the concern registered with Birla Sunlife Insurance Policy Reference Number[protected].

I Dipak Agarwal residing at 13 Topsia Road South Kolkata-700046 (Policy No#[protected] want to raise my concern over the response got from Birla Sunlife related to my concern raised. It is bring to you kind ATTENTION that I have registered complain related to my policy.
The concern was as stated below,
...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jagadish Aiholli
from Mumbai, Maharashtra
Report
Copy

No confirmation or communication regarding receipt of payment

Address:Maharashtra

Dear sir
I made payment of Rs 4200 on 08/04/2013 and mony got deducted from my account on 15th April 2013
Unfortunately i have not got any reply or confirmation call/communication from Birla sunlife
When this company is not responding to the payment made how i have to trust what they will pay to nominee if i die?
My application Number is 48450481
Person contacted and collected is Myures Singhani on mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil Kagwade
from Chiplun, Maharashtra
Report
Copy

Unfair Business

Address:Maharashtra

Myself Sunil Bapuso Kagawade


Address:- A/p Rui, Tal- Hatkanangale, Dist . kolhapur, maharashtra

lake area pin.- 416131




SIR ,
I have one old policy ( no.[protected] of premium of rs 108000/- per year which is recently lappsed and against that I had return amt. of Rs. 4637/-

Now...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
lifeguru
from Bahula, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FFS

Address:New Delhi, Delhi

Dear concern
This is to bring you in notice that i had resigned bsli 1-Apr-2013 with notice of 7day as per
system exit in hrms and i served notice for 7days but my supervisor accepet my resignation
and did alteration in last working date as 1-april-2013, however i have confirmation mail of my
resignation with 7days notice and i marked my attendence till 8-apr-2013, in hrms.
So did i get the compensation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vineetkumar_789
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Birla Sun Life cheated me of Rs 20,000/-

Address:Panchkula, Haryana

I got a phone call from a girl named Gauri and she claimed that BISLI Vision plan will provide good returns in 5 years. She asked us to have this plan for 5 years for annual premium of Rs. 20,000/- and in return we will get around 1,80,000/- after 5 years. We agreed to this plan and she send company's representative (Abhishek) to our home and he asked for the necessary documents for this policy but he didn't fill the form in front...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parshant Bhatia
from Zirakpur, Punjab
Report
Copy

UNFAIR PRACTICES

Address:Punjab

On 26th February 2013, Mr. Puneet Uppal from Birla Sun Life Insurance came to my residence for discussing about their insurance product. After discussion, I gave him my photograph, pan card and aadhaar card copies along with a cheque of Rs 1 Lakh.
Later in the evning, I changed my mind, I called him and also mailed him to return my documents and cheque immediately but he did not turn up. Instead he forwarded my case to his office and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit Agarwal
from Gurgaon, Haryana
Report
Copy

insurance policy

Address:Howrah, West Bengal

Respected sir ...i am sumit agarwal i am holding around 9 policy of birla sun life in the name of my dad and mom ...due to lack of service by the agent etc ...my policy were lapsed and i paid premium for two years now i want to withdraw the money ...but the office in kolkata is not doing ..they saying i can only get the money if i do one new insurance plz help me... so i can give u my all policy no etc details.
Sumit agarwal
[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GKPatil
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of Policies

Address:Aurangabad, Maharashtra

This has reference to the above subject I GOPAL K PATIL, hereby request you to help me to cancel my below mentioned policies, which was given for “just show-off purpose”, by the agent(s) (as per list names with their contact details) who misguiding, forced and blackmailed me to do the procedure to get the bonus amount with interest which is still not received to me against my surrendered “Smart-Kid” policy No.05669939, Dated 10th...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy