Birla Sun Life Complaints & Reviews

Respected sir,mam
my birla sunlife policy no is[protected] &
[protected].pls send me its statements tell its surrender value also.i
had visited local office also,but their behavior is very rude.i need
my money back.pls help

Thanks
nimanshu
radhey sham anil kr
ban bqzar ferozepur
[protected]-[protected]

Today, I also got a call from the number [protected], from some Shankar Trivedi claiming he is from IRDA and informing me that today is last day for my policy which submitted to IRDA, and asking me to submit a check of 25000/- and all my documents to an agent for Sun Life Birla Insurance policy otherwise my policy will be lapsed and I will loose 72% as per IRDA norms. When I asked the company name of my policy, he started making excuses, afterward I got suspicious, and asked to send me fax or email of this information and then only I will make decision. After I searched on internet "call from IRDA" and I founds hundreds of these fake calls, my doubt is right - be careful about any call from this number and do not give any personal information, and never - never ever do financial transactions just by a unknown phone call, and report to police..

I have purchased a policy of Birla Sunlife - BSLI Vision Plan in 2012 through its broker - Reliance Composite Insurance Broking Ltd. New Delhi Agent Code 001287 over phone. One of its employee Mr. Rohit Saxena (M.No. [protected]) committed me so many commitments against this policy -
1. 40% Refund of first premium amount directly to my account.
2. a cashless medical health insurance with cashless card for Rs. 200000/- for each of my family member.
3. 4 riders for a limit of Rs. 200000/- each with this policy.
Despite several calls he did not fulfill any commitment. After a written mail, he misbehaved & used inappropriate words and said that he have not done any commitments.
I called to his senior Mr. Goldie ( Mobile No. [protected], [protected]) and reported all the matter through email & over the phone. He said me that he will look into this matter. After many calls he told me that he fired Mr. Rohit for his wrong commitment and he will not be able to fulfill the commitments done by Mr. Rohit. Despite several calls nobody is responding.
I have been cheated by Birla Sunlife & Its broker - Reliance Composite Insurance Broking Ltd. New Delhi. Please Help me if you can.

Dear Sir/Madam

One call from Mr.Shekhar rec. from Delhi Birlasunlife head office mob. no. [protected] in January 2013. He explained about Birla sunlife Vision to choose for insurance.

He stated that company has launched this policy for insurance, Company will provide you personal loan on 0% interest. I asked how it is possible? He replied company will use your policy premium to earn money so interest will be compensated with Birla sunlife earning. Thats why Birla sunlife insurance company to save income tax they are distributing loans to person insured in Birlasunlife Vision. He replied that Company will insure you for 5Lakhs and premium will be of 50,000/year. I agreed due to Good name of Birla sunlife insurance company.

So he opened insurance of Vision policy with policy no.[protected]. He told me that loan department will call you for loan disbursemnent. So Mr. Amit sharma mob. no. +[protected] has called me as representative of Birla sunlife insurance loan department. He has verified the name, address, Date of birth etc. Asked for loan purpose, amount Rs 5Lakh etc. A ladu call has come for verification of loan amount has come from land line no. o4---. I followed with Sekhar and Mr. Amit for loan disbursement, they told it will be disbursed in end of March. When I called in end of March. they replied it is being disbursed in all over India zone wiase.. So Mahrastra zone will be disbursed by 15Th April. After follow up he replied 33% income tax will be deducted from loan amount disbursed. I told to disbursed the amount. Amit Sharma told It can be saved if I send a security check and document in name of Birla sunlife for Rs 25353. He send me the address as below

Amit kumar

Birla sunlife Insurance co.

Add: 33 Vigyan Harta DIF Industrial area. 1st floor Moti Nagar Near Metro Pillar 316.

New Delhi 110015

I asked Mr. Amit That Mr. Shekhar is asking for the loan disbursement with security money of Rs 30000, on check the name of HDFC. He replied Mr. Shekhar has left the company. So do not communicate with him.

Then including this money loan will be disbursed. After few days The second policy created on my name policy no.[protected]. Then I asked Mr. Amit shrma to disburse loan he told with in 15 days it will be done. After severel calls Mr. Amit stopped the lifting Phone. I called to customer care. They told there is [provision of loan but min. Rs. 5000 to 90% of surrender value not more than that. Then I enquire for about all this incidences. They told to writ mail to customer care with registered mail ID. So I could not found the Mail ID on policy document. So I registered the email ID. and sending The Mail.



So I believe I have been cheated by such Birla Sunlife members.

I request you to take serious action against such people as they must be misleading other Indian needy peoples on name of Birla sunlife.

Kindly refund the Premium paid by me for Both policies.

Thanks in advance for understanding my grief as Rs 75353 is stuck up. I have clearly mentioned that I have borrowed the premium amount so I need loan on priority. But ........



Thanks & regards



Vinay kumar Mishra

[protected]

Fraud & misconduct in giving policy Date: 15/03/2013
Sir/Madam
This is to inform you that, I am Santosh Kumar Sinha is a businessman office at Mominpur, Kolkata-27 (Email: [protected]@yahoo.com). Perhaps 2 months ago I starting talk to Swogata Dutta (phone nos. [protected],[protected]) telephonic regarding loan because that time our financial problems was very bad at that situation I had to need some of fund Rs. 10 Lac. She assurance me that I would be provide loan but you should take our insurance (i.e. Birla Sunlife Insurance for Rs. 1 lac).
She given me some explain details follow:-
1) You should take a Birla Sunlife Insurance for Rs. 1 lac.
2) Only One time payment & maturity after 15 years
3) We are provide flat interest @ 10.5% against Policy for 15 years
4) Sum of assurance will be Rs. 1 lac + Rs. 10,500/- p.a (i.e Rs.1,00,000+ 1,57,500 = Rs. 2,57,500.00)
5) If you not get loan stipulated time against this policy you can cancel this policy within 65 days.
6) Loan interest will be 6.5% p.a
7) EMI would be Rs.8,711.00 p.m (Loan EMI)
After hearing I can’t believe, how it is possible that loan interest lower 6.5%. I discussed several time with Swogata Dutta regarding loan & insurance. She assurance & explain me that your civil checking is okay you will get loan within 35 days. Don’t worry.
After that I've taken policy which is no.[protected] dated, 01/02/2013 for Rs. 1 lac. After one week I have received policy bond papers but there has totally different between policy which I accepted and which policy was explain by Swogata Dutta.
There has some policy details follow:-
1) Policy should be cancel within 15 days.
2) Monthly Basis Premium Rs.8,421.00
3) Last Premium due date on 06/02/2032
4) Sum Assured Rs.15,15,750.00
5) Guaranteed Maturity Benefit Rs. 20,21,040.00
6) Policy Maturity Date on 06/02/2033
I suspected that she was talking lie because those are not match between two separate details. Swogata Dutta commitment me, that after received the policy bond she explain our question regarding this policy and immediate process for loan. I knew before 2 days ago that she is an adviser of M/S SNOWTEX INVESTMENT LIMITED behalf of “Birla Sunlife” she fraud me. Even one week ago she told me that your cheque has dispatch through “Blue Dart” courier. They are sweet talkers, but actually they are frauds and mischievous persons with doubtful integrity. SNOWTEX people have also cheated some other people. I think Birla is one of the standard companies but this is totally wrong. They misguide peoples. I can’t believe that a fake company supported by Birla Sunlife Insurance for selling their product.

Please do appropriate action in case on urgent basis.
****** I want to return policy value please help me*******

RESPECTED SIR,
i had done a claim in birla sun life insurance of my health insurance. it is not processing since 5 month. whenever i call the customer of birla sun life insurance or ( MD INDIA ) they always tell us that it will process in 7 to 8 days but it will not processing . this is going since 5 month. they also not giving us the proper answer about the claim.

With reference to cited subject I has made some payment in insurance company one day a. Call received from New delhi by saying that he is speaking the officer of IRDA and for refund of your premium you have to pay the security amount of Rs. 60000.00 in favour of Birla sun life because said company is entitled to repay as per IRDA policy in MP . Then Mrs. Sonia Sharma call from M. N. [protected], and 12 mr. Gupta confirm to release the same . The amount is pending to release from Birla sunlife from december 2012,
Call from Birla sunlife is regular given for verification and releasing of payment then mr. Sonia and pooja agrawal is calling us with New No. I.e.[protected], 54 and Cell No.[protected], and Irda Officer Call us from phone No. [protected].
Now I am waiting because they want to pay more and more in security name for swap of insurance in the name of Reliance Insurance .
So please do the needful in this matter is urgently requested.
Regard
Mg

I HAVE MADE AN ONLINE PURCHASE IN BIRLA SUNLIFE MUTUAL FUND ON 27TH MAY 2013 FOR Rs. 55000.
WHILE I WAS DOING THE TRANSACTION, WHEN I LOGGED INTO MY CORPORATION BANK ACCOUNT WITH MY USER NAME AND PASSWORD, AND AFTER ENTERING ALL THE FIELDS SUCCESSFULLY, I GOT THE MESSAGE TRANSACTION REJECTED IN MY BANKS PAGE AND THE PAGE G0T REDIRECTED TO BIRLA SUNLIFE MUTUAL FUND WHERE IT WAS ALSO SHOWING, TRANSACTION FAILED.
AFTER CONTACTING THE BANK PEOPLE, I CAME TO KNOW THAT THERE IS SOME PROBLEM WITH THE CORE BANKING AND THAT THE PROBLEM WILL BE RECTIFIED TILL EVENING.
ON THE NEXT WORKING DAY, WHEN I LOGGED INTO MY CORPORATION BANK ACCOUNT, I WAS VERY MUCH SURPRISED TO SEE THAT THE AMOUNT OF Rs. 55000 HAS ALREADY BEEN DEBITED FROM MY ACCOUNT TOWARDS TECH PROCESS (PROBABLY THE AGENCY WHICH COLLECTS THE MONEY ON BEHALF OF BIRLA SUNLIFE MUTUAL FUND).
WHEN I CONTACTED THE BIRLA SUNLIFE MUTUAL FUND, THEY ASKED ME TO CONTACT THE BANKS PEOPLE AS THEY SAID THAT THEY HAVE NOT RECEIVED ANY SUCH AMOUNT AT THEIR END.
WHEN I CONTACTED MY BRANCH IN CANNING STREET-KOLKATA, THEY CO-OPERATED WITH ME VERY NICELY AND TALKED TO THEIR CB-872 BRANCH IN MUMBAI WHO HANDLES THE NET BANKING TRANSFERS. FROM THEIR, THEY ALSO CONFIRMED THAT THE AMOUNT HAS BEEN DEBITED TOWARDS TECH PROCESS AND THEY GAVE THE NUMBER OF TECH PROCESS PEOPLE TO CONTACH THEM.
WHEN THE MANAGER OF CORPORATION BANK, CANNING STREET BRANCH, KOLKATA TALKED TO THE TECH PROCESS PEOPLE, THEY SAID THAT IN THEIR SYSTEM IT WAS SHOWING THAT THE TRANSACTION IS FAILED AND THAT THEY HAVE NOT RECEIVED ANY SUCH AMOUNT FROM THE BANK. STILL THEY TOOK A DAYS TIME FROM US TO ENQUIRE INTO THE MATTER AND GET BACK TO US.
TODAY WHEN I SPOKE TO THE TECH PROCESS PEOPLE, THEY INFORMED ME THAT THEY HAVE ALSO CO-ORDINATED WITH THE CB-872 BRANCH, AND SOME Mr. JOSHI TOLD THEM THAT Mr. ALMEDA, WHO IS INCHARGE TO LOOK AFTER THE OPERATIONS, IS ON LEAVE.
TECH PROCESS PEOPLE ALSO REQUESTED Mr. JOSHI TO PROVIDE SOME BASIC DETAILS ABOUT THE SAID TRANSACTION SUCH AS THE FUND TRANSFER DATE AND THE CONSOLIDATED AMOUNT, BUT Mr. JOSHI FAILED TO PROVIDE ANY SUCH INFORMATION TO TECH PROCESS PEOPLE.
WHEN I REPORTED THIS TO MY BRANCH MANAGER, HE AGAIN SPOKED TO Mr. JOSHI BUT THE ANSWER WAS SAME.


ITS ALREADY MORE THAN A WEEK, FROM THE DAY OF TRANSACTION, AND I AM REALLY AFRAID FOR MY MONEY.
I HEREBY REQUEST TO THE HIGHEST AUTHORITY OF THE CORPORATION BANK, TO LOOK INTO THE MATTER VERY SERIOULY AND HELP ME GETTING MY MONEY BACK WITH INTEREST, IMMEDIATELY OR I WILL BE LEFT WITH NO CHOICE OTHER THAN SEEKING THE HELP OF CONSUMER COURT.

THE DETAILS OF MY TRANSACTIONS ARE GIVEN BELOW:

ACCOUNT NO. [protected]
NAME- BANWARI LAL JHAJHARIA HUF
DATE[protected]
AMOUNT Rs. 55000
NAME OF THE FUND HOUSE- BIRLA SUNLIFE ASSET MANAGEMENT COMPANY
AGENT-- TECH PROCESS
TRANSACTION NO. CN[protected]
OTC NO. 72623894

I Have taken following 9 BSLI policies by some calling Gautam Oberoi (may be real name Sujeet Jha)- Mobile No. [protected] posing BSLI Sales Manager with assurance of rebate of 20% policy commission on each policy. He said company is directly selling this policy & no agent is involved. Pls. find said details of each policy .
commission will be returned in 60 days of payment. If such things don`t happen my policy can be returned in 90 days.
Thereafter he started putting excuses one after another fy year ending& all,
Finally this month it revealed of fraud done to me by your registered & authorised agent/advisor.
None of the documents were filled by me .

SL No. Policy No. Amount Date of Issuance Said Premium paying term
1 5946255 25000 31 January 2013 5 yrs
2 5935297 25000 31 January 2013 5 yrs
3 5944080 12500 31 January 2013 5 yrs
4 5939254 25000 31 January 2013 5 yrs
5 5946518 25000 6 February 2013 5 yrs
6 5946261 25000 6 February 2013 5 yrs
7 5963394 50000 20 February 2013 One Time
8 5968616 50000 25 February 2013 One Time
9 5980525 50000 28 February 2013 One Time

Again i get a call from some one Payal Sharma posing BSLI employee. Landline no.[protected] and her personal no. [protected].
who says bonus has been declared on my policy and if i want to return these policies i have to deposit 30000/- for the same.

Sir- No doubt i made a mistake but how come agents go on with false promises because they don`t fear as company takes no action against the brokers .
Request to refund my whole money.

Had opted for BSLI vision plan, three months ago also gave a cheque.Till date I have not got any reply as a proof
I only have an sms in my mobile with policy number the middle man too is not responding.Please tell how to take an action if possible.
Thank You.

My name is Aveen. +91 [protected]......... BIRLA SUNLIFE INSURANCE ... has been the most desperate.. worst Irritating company that markets its insurance through Worst way by irritating the customers of calling minumum 2- 3 times a day for weeks. Even aftr polite request.. complaining to the manager.... They simply dont care & the arrogant callcenter guys Challenge us to Go & complain... They treat our very personal numbers like their own property.. disturbing in work, meetings private time... roaming & making huge losses........... All these stupid numbers start with +91 [protected]..+[protected]**........... By seeing this its almost known that its Birla....... These irritating steps make us hate these & their way of irritating & marketting. Please take action against this number & as i have know TRAI can take a serious complaint on BIRLA group for their cheap & arragant ways of torturing the poor people who don even intend to do so.......

Please Give me freedom from their Calls & File a suit on Birla Sunlife insurance Bangalore who have nearly caleld me more than 50 times....

Am fed Up

Mr. BIRLA.... Shame on your group..

Please help

Thanks
Aveen

Dear Sir,
first I wish to introduce myself i am Mr. Pravesh jha Bearing policy no[protected] of Birla Sunlife Life Insurance Company. I was paid My premium from last 4 years. Now i decided to Surrender my policy. then i visited to Nerul Branch and submit original Policy Document Pand Card Xerox & HDFC bank original Cancelled Cheque on 9th May 2013. Till now i didnot got my payment. I called several time to customer care always received different replied. Some people replied your policy is in process, some is replied your Cheque is ready, Some is replied your RTGS voucher is ready. today i surprised when i called to customer care they replied your account no not clear in your cancelled cheque. Everybody know HDFC bank is always supply printed cheque book to customer and the customer care representative try to foolish me. I dont know wheather the customer care team is uneducated or birla sunlife insurance company is try to cheat to their customer.
So i request you pls help me and release my payment earliest.

Thanking you
Warm regards
pravesh jha
Mob [protected]

This is in regard to the concern registered with Birla Sunlife Insurance Policy Reference Number[protected].

I Dipak Agarwal residing at 13 Topsia Road South Kolkata-700046 (Policy No#[protected] want to raise my concern over the response got from Birla Sunlife related to my concern raised. It is bring to you kind ATTENTION that I have registered complain related to my policy.
The concern was as stated below,

1. Policy details: A) Police no[protected]
B) Client I.D – [protected]
C) BSLI Guaranteed Wealth Plan Twenty20 Pay 10

2. In the call it was stated that I will get a Loan from Birla @6.00% per annum for an amount of Rs-5,00,000 (Five hundred thousand)with 10years terms, for this I have to create an insurance equivalent to the 10% of the Loan amount.
3. I agreed upon the condition and issued a Cheque for an amount Rs- 50,000/-(Fifty thousand).
4. Within a week I got the bond paper of the Insurance, which is not a fixed deposit but a insurance with 10years terms of payment scheme.
5. The very next day I called the agent that I received the bond paper but it appears to be insurance. When asked the agent about the same he told that it is an insurance but once the loan get approved it will be converted to a fixed deposit for the next ten years as per the loan terms and add an attractive interest rate of 11.5% per annum against the fixed deposit.
6. The agents told me that if the loan is not approved they will cancel the Insurance, as they have the rights to cancel the policy after the look up period.

7. Now when I have asked them to proceed with the Loan approval process they asked me to submit the bond with them in original, I asked them to provide an acknowledgement for submitting the original papers then they have given me a original money receipt and take away my original Insurance paper and told me that they will respond in next fifteen days. The bond contains certain details which are incorrect and they asked me to write an application and submit the same to them. I have submitted an application to rectify the mobile number my occupation details.

8. After15 days when I called them for the status of my loan they start behaving differently and just started passing the days, after few occasions they didn't picked my calls and ignored me.

9. When it was more than 35 days and I haven’t received any updates then I have asked them to provide me the office address as I want to meet them, they given me fake details and known of them present there as per the provided address.

10. At last they did not receive my calls and if received told that they have left the job and no one will able to help you.

11.To my utter surprise and anxiety I contacted Birla City office, there I have asked for the agent details, they told that they don’t have the details about this tele-caller and they are the sub-agents of Birla and we will unable to help you on this but told me submit a letter with my concerns.

12. Below are the agents name involved in this fraud with their contact details,

Advisor Name: Snowtex Investment LTD
Advisor Code: 001639
Advisor off Number: [protected].
Agency MGR No-SN 0012, USM Code: I06991, CA Branch Code: DSW013
RSM Code: Z14625, SSM Code: 712528
Agents Name (tele caller details):
1. Abir Mukherjee : Mb -[protected]
2. Riya Joardar: Mb- [protected], +91 [protected]
3. S Mukherje: Mb- [protected]


Thanks & Regards,
Dipak Agarwal
Mb: +91 [protected]
Email Id:agarwal[protected]@yahoo.com
Address: 13 Topsia Road South
Kolkata: 700046

Dear sir
I made payment of Rs 4200 on 08/04/2013 and mony got deducted from my account on 15th April 2013
Unfortunately i have not got any reply or confirmation call/communication from Birla sunlife
When this company is not responding to the payment made how i have to trust what they will pay to nominee if i die?
My application Number is 48450481
Person contacted and collected is Myures Singhani on mobile number [protected]
when contacted above number answer is send your name on SMS i'll come back
Please let me know the process of cancelling and getting back my money
i am giving instruction to my bank regarding non payment for future transaction
Regards
Jagadish

Myself Sunil Bapuso Kagawade


Address:- A/p Rui, Tal- Hatkanangale, Dist . kolhapur, maharashtra

lake area pin.- 416131




SIR ,
I have one old policy ( no.[protected] of premium of rs 108000/- per year which is recently lappsed and against that I had return amt. of Rs. 4637/-

Now last month I got one phone call frm [protected] and [protected] ( BMA WEALTH CREATORS) (named by MISS shruti) and told about lappsed policy which is getting u with bonous, therefore u must be a new policy of Rs 25000/- , So with faith I had policy , (POLICY NO.[protected] After that mr. Nadimkhan ( mb. no. [protected]) called me and told about margin shortage of payment issue to release of amt Rs196300/- thats why u must take another policy of Rs 25000/- Then another policy also took ( POLICY NO[protected]

After that Last week one more call frm snowtech investment ltd. mr. santosh sharma ( MB NO. [protected] PHONE [protected] ) and told me about one more policy of rs 64000/- after that you will get rs.296000/- with bonous

, Then I get alart And realised I am getting cheated frm above companies,
Again named Mr.Kishor ([protected]) frm Birla sun recovery office called me same as above...
Now I am affraid , AND want to complaint against above companies and peoples
PLS take any action against above companies

Again on dated 8 jan 2013 , Mr. Vinay frm IRDA dept. mb. [protected] and code IRF125 asking me as same above and refund amt is 410000/-

Here I request humbly to cancle policies and return my Amount
I WANT TO KNOW MORE
Pls revert me

Thank you

Sunil B. Kagawade

Dear concern
This is to bring you in notice that i had resigned bsli 1-Apr-2013 with notice of 7day as per
system exit in hrms and i served notice for 7days but my supervisor accepet my resignation
and did alteration in last working date as 1-april-2013, however i have confirmation mail of my
resignation with 7days notice and i marked my attendence till 8-apr-2013, in hrms.
So did i get the compensation for my notice period in FFS.. My boss is said that you will not get anything
Name : Shailendra Karna
Emp code: 59135
Noida Branch..

I got a phone call from a girl named Gauri and she claimed that BISLI Vision plan will provide good returns in 5 years. She asked us to have this plan for 5 years for annual premium of Rs. 20,000/- and in return we will get around 1,80,000/- after 5 years. We agreed to this plan and she send company's representative (Abhishek) to our home and he asked for the necessary documents for this policy but he didn't fill the form in front o[censored]s he said he will fill that in his office and we paid him sum of rupees 20,000/- by cash. He promised that we will get the policy within 7 days with an assured gift. After around 20 days we got the policy but on that it was mentioned that the policy pay term is 20 years, we called back to Abhishek and he came to our home and admitted that there is a mistake by the data entry boy and he will get it fixed, so he took that policy with him. After 1 month, on numerous phone calls, he sent another boy with the same policy but he convoyed the message that the problem is rectified.
Till that day, we have called many times with out any response from them. In the mean while, I approached Chandigarh head office and talked to Mr. Manmohan and he said the 5 year plan is not that fruitful and you will not get around Rs. 1,80,000/- after the end of the term but instead you may get around Rs. 1,35,000/-
I am really shocked when I get to know this and felt cheated.
I would suggest not to buy any plan the company as they are not keeping their words.

On 26th February 2013, Mr. Puneet Uppal from Birla Sun Life Insurance came to my residence for discussing about their insurance product. After discussion, I gave him my photograph, pan card and aadhaar card copies along with a cheque of Rs 1 Lakh.
Later in the evning, I changed my mind, I called him and also mailed him to return my documents and cheque immediately but he did not turn up. Instead he forwarded my case to his office and sent my cheque to the bank for payment.
Fortunately I had already requested my bank for stop payment against that cheque so the cheque was not encashed.
Till date the company has not sent back my documents despite my repeated requests to the company's representatives.

Respected sir ...i am sumit agarwal i am holding around 9 policy of birla sun life in the name of my dad and mom ...due to lack of service by the agent etc ...my policy were lapsed and i paid premium for two years now i want to withdraw the money ...but the office in kolkata is not doing ..they saying i can only get the money if i do one new insurance plz help me... so i can give u my all policy no etc details.
Sumit agarwal
[protected]
[protected]

This has reference to the above subject I GOPAL K PATIL, hereby request you to help me to cancel my below mentioned policies, which was given for “just show-off purpose”, by the agent(s) (as per list names with their contact details) who misguiding, forced and blackmailed me to do the procedure to get the bonus amount with interest which is still not received to me against my surrendered “Smart-Kid” policy No.05669939, Dated 10th...